We are Edward James, four award winning and beautiful boutique salons in South London.
Bringing luxury to the high street, we offer bespoke colouring and styling services within our stunning salon environments, with locations in Balham, Battersea, Putney and Richmond.
Our team of hair experts understand how to create a first-class salon experience specifically for you while giving you the hair you have always wanted!
Read more...
Hair
Just lovely to wake up and de my hair looking its best ..
Thank you Barda
Dear Adrienne,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you woke up feeling great with hair that looks its best. That's exactly the kind of result we strive for at our salon.
We want our clients to feel confident and beautiful after a visit with us. So, we really appreciate your kind words and feedback. Thank you for choosing to have your hair done at our salon and we hope to welcome you back soon.
Best,
The Team at Edward James London - Richmond
Ellie did an incredible job colour correcting my hair. I came in with quite uneven tones and she completely transformed it - the colour is now beautifully blended and looks so natural. She really listened to what I wanted and explained everything she was doing, which made me feel totally confident in the process. I’m so happy with the result and couldn’t recommend Ellie more. Thank you!
Dear Georgia,
Thank you so much for taking the time to share your positive experience with Ellie at our salon. We are thrilled to hear that she did an incredible job colour correcting your hair and that you are happy with the result.
It means a lot to us that Ellie listened to your needs and provided a detailed explanation of the process, making you feel confident throughout. We will be sure to pass on your kind words to her.
We truly appreciate your recommendation and can't wait to welcome you back to our salon in the future.
Best regards,
The team at Edward James London - Richmond
Such a friendly welcome. The salon is beautiful. Staff are so kind. Ellie cut my hair beautifully. Overall experience lovely.
Dear Elaine,
Thank you for leaving such a lovely review about your recent visit to our salon. We are thrilled to hear that you found our team to be welcoming and kind, and that you enjoyed the beauty of our salon. We will definitely pass along your kind words to Ellie, who will be happy to know that you were pleased with your haircut.
It is always our goal to provide our clients with a positive and enjoyable experience, and we are glad that we were able to achieve this with you. Thank you again for choosing our salon and for taking the time to share your experience. We look forward to welcoming you back soon.
Best wishes,
The team at Edward James London - Richmond
Technically Kriya is very good and she’s now done my hair twice, both times I’ve been very pleased. The reason I was felt disappointed this time is because the trainee washing my hair was rough and kept pulling my hair even when I advised it was hurting. She then kept leaning over me to apply toner to the other side, instead of walking round. At a salon of this calibre trainees should be taught to have a level of basic knowledge and skill which I didn’t see. Towards the end of my appointment it felt short staffed as Kriya had to go and speak to clients arriving through the door. I’d been there nearly 4 hours at that point and was ready to leave, so this made the experience feel clunky and poor value considering the price I paid. I’m usually such a big fan of EJ salons, but this time I felt I had been short changed and although I am happy with my hair, the client experience needs improvement.
Dear Charlotte,
Thank you so much for taking the time to leave us a review. We truly apologize for the disappointing experience you had with us during your recent visit. We completely understand how important it is to feel comfortable and well taken care of during your time with us.
We are glad to hear that you were pleased with the technical skills of Kriya. We will make sure to pass on your feedback to her. However, we are sorry to hear that the trainee did not meet your expectations. Please know that we will take your feedback into consideration and make sure to provide our trainees with the necessary training and knowledge to improve their skills.
We also apologize for any inconvenience caused by the short staffing towards the end of your appointment. We will ensure that our team is well-staffed in the future to provide all our clients with a seamless experience.
Thank you once again for your valuable feedback. We truly appreciate it and hope to see you again soon.
Best regards,
The team at Edward James London - Richmond
Always a lovely experience at Edward James in Richmond. Natalie is great at making sure you’re happy with the plan for the haircut, and provides great advice about styling etc. Like many, I’ve had some haircut drama in the past at other salons, but always know I’m in safe hands here!
Hi Aisha,
Thank you so much for taking the time to share your experience at our salon. We're delighted to hear that you always have a lovely time with us and that Natalie has been able to provide you with excellent service.
We're glad that you feel confident in Natalie's abilities and that she has helped you with your styling and haircut needs. We understand how important it is to feel safe and comfortable during your salon visits, and we're glad we have been able to provide that for you.
Thank you for your kind words and we look forward to seeing you again soon!
Best,
The team at Edward James London - Richmond
Barda was lovely and took exceptional care and time to style my hair in a way that gives me a new, refreshed look.
Hi Linnea,
Thank you so much for taking the time to leave us a review. We are so glad to hear that you had a lovely experience with Barda at our salon. Customer satisfaction is our top priority, so it's great to know that you received exceptional care and a refreshing new look.
We will make sure to pass along your kind words to Barda and we hope to see you again soon for another great styling experience.
Best regards,
The team at Edward James London - Richmond
This was my 3rd appointment with Papri and I’m consistently delighted with the quality of the colouring, styling, and cut. The value is truly unbeatable—£53 for roots and a blow-dry, which even includes a relaxing head massage. The salon has a lovely, high-end atmosphere that makes the whole experience feel like a real treat. Highly recommend!
Dear Sarah,
Thank you for your lovely review of your recent visit to our salon. We are thrilled to hear that you have been consistently delighted with the quality of your colouring, styling, and cut by Papri. We agree that she is an extremely talented stylist and we are lucky to have her on our team.
We are delighted that you also enjoy our salon's atmosphere and find our prices unbeatable. We strive to provide our clients with high-end services at affordable prices, and we are glad to hear we have achieved that for you.
Thank you for recommending us! We look forward to welcoming you back for your next appointment.
Best,
The Team at Edward James London - Richmond
I am very impressed with Ellie who does my hair she is very good at her job and she always does really well with my hair and she gives honest opinion and everyone who works there are lovely
Hi Molly,
Thank you so much for your kind words about your experience at our salon. We are delighted to hear that you are impressed with Ellie's skills and that she has always given you honest opinions about your hair. Our team takes great pride in providing excellent service and it means a lot to us that you think so highly of us.
We agree, Ellie and the rest of our staff are lovely and we are glad that you feel welcomed and comfortable at our salon. We hope to continue providing you with excellent service in the future. Thank you for choosing us!
Best wishes,
The team at Edward James London - Richmond
It was a nice relaxing time and I've enjoyed the experience the stylist was very patient and she did what I asked for
Hi there,
Thank you for taking the time to leave us a review! We are delighted to hear that you had a nice and relaxing time at our salon in Richmond.
We are glad to hear that our stylist was able to meet your expectations and create the look you asked for.
We hope to have the opportunity to welcome you back to our salon in the future for another enjoyable experience. Thanks again for choosing us!
Best regards,
The team at Edward James London - Richmond
I came in for a big chop and a blonde face frame. Vicky smashed it, she looked at all my inspo pictures and actioned the perfectly. Communication was great and I love the results. Super professional experience. Will be back!
Hi Alice,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that Vicky exceeded your expectations with your big chop and blonde face frame. It's wonderful to hear that she paid attention to your inspo pictures and executed them perfectly. We pride ourselves on providing a professional and communicative experience for all our clients and we're glad to know this was reflected in your visit. We can't wait to see you again for your next appointment!
Best,
The team at Edward James London - Richmond
Ellie really looks after my hair so well ... it's transformed since I have been coming
Hello Jo,
Thank you so much for taking the time to leave a review. We are thrilled to hear that Ellie has provided such excellent care for your hair, resulting in a complete transformation.
Your kind comments mean a lot to us and we hope to continue providing you with exceptional haircare experiences. Thank you for choosing our salon and for your continued support.
Take care,
The team at Edward James London - Richmond
I look forward to my appointments at Edward James in Richmond for weeks! Dejan is an amazing stylist, he listens to not only what you want for a look but what your lifestyle is to make sure he gives you the best cut. The salon itself is beautiful, the massage and hair wash is magic. The price point also feels fair. Come here and see Dejan if you need a great experience.
Hi Katie,
Thank you for taking the time to leave us such a wonderful review. We are delighted to hear that you look forward to your appointments with us at Edward James London.
We also appreciate your kind words about our salon and services, including the relaxing massage and hair wash.
We can't wait to welcome you back for another amazing experience!
Best,
The team at Edward James London - Richmond
This was just the pre-Christmas pick-me-up I needed. I’m perennially clueless about what to do with my hair and Ed understood this immediately. Best colour I’ve had in years and the tiniest tweak to a very simple cut that made all the difference.
Good chat too and a very relaxed vibe.
Dear Beth,
We are delighted to hear that your recent visit to our salon was the perfect pre-Christmas pick-me-up! We understand that finding a new style for your hair can be overwhelming, but we are glad that Ed was able to provide you with the perfect solution.
It's wonderful to hear that you were happy with your new color and the subtle changes to your cut. We always strive to create a relaxed and friendly atmosphere for all our clients, thank you for trusting us with your hair and we look forward to seeing you again in the future.
Best wishes,
The team at Edward James London - Richmond
I met with Vikki to discuss a restyle… from the very start her knowledge, professionalism and warmth were leagues above other hairdressers in neighbouring salons which I’d experienced previously.
From the girls on reception to the hair wash and coffee and of course, the final outcome, were fantastic! I highly recommend this team.
Dear Justine,
Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you thoroughly enjoyed your visit with us and that Vikki's knowledge, professionalism, and warmth stood out to you. Our team takes pride in providing exceptional service to all our clients.
We believe that every little detail counts in creating a great salon experience. And of course, we are delighted that you love the final outcome of your restyle!
Thank you for recommending us, Justine, it means a lot! We can't wait to have you back in our salon.
Best regards,
The team at Edward James London - Richmond
Always a pleasure to have time with Dejan who is so personable which is an added bonus of being a fab artist!
Hi Michelle,
Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great experience with Dejan at our salon. We couldn't agree more that he is both an incredibly talented artist and a truly personable individual. We are lucky to have him as part of our team.
We can't wait to welcome you back to our salon soon, Michelle!
Best wishes,
The team at Edward James London - Richmond.
Dejan is amazing and makes the salon experience.
Dear Jason,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Dejan made your salon experience amazing. We will be sure to pass on your kind words to him.
We can't wait to see you again for your next salon visit. Thank you again for your support and for choosing Edward James.
Best,
The team at Edward James London - Richmond
Great
Dear James,
Thank you for taking the time to leave us a review.
We appreciate your kind words and we hope to see you again soon.
Sincerely,
The team at Edward James London - Richmond
A lovely colour, cut and catch up with Macy- thanks for the lovely refresh!
Hi Hannah,
Thank you for your lovely review! We are delighted to hear that you had a great experience with Macy. We strive to make every visit to our salon a refreshing and enjoyable one.
Take care and see you soon!
Warm regards,
Team at Edward James London - Richmond
What an absolute gem this hairdressers is, felt a real treat with its opulent interior and excellent customer service. Ellie was wonderful, really knowledgable and made me feel totally at ease given I had found this place as a stop gap as I couldn’t get to my usual hairdresser in town, will definitely return. The only negative I would say is the water was tepid when I had my hair washed, the girl did try to rectify but it didn’t really happen. Doesn’t put me off coming back. Especially as I can have my regular 4 week colour there too. A fabulous find which was right under my nose in my hometown the whole time.
Hi Hayley,
Thank you for taking the time to leave us such a lovely review. We are thrilled that you enjoyed your recent visit with us at our salon. We strive to provide both a luxurious experience and exceptional customer service, and we are glad that you felt treated and at ease with us.
We are sorry to hear that the water was not at the right temperature during your hair wash. However, we are glad to know that it did not deter you from wanting to come back. We will make sure to address this issue and ensure it does not happen again in the future.
We can't wait to welcome you back for your next hair appointment, and hopefully we can continue to impress you with our regular 4-week colouring services. We're happy to hear you've found us in your hometown and hope to see you again soon.
Warm regards,
The Team at Edward James London - Richmond
Ellie was awesome - understood what I wanted and it looks great. She also gave me some tips to manage my unruly fringe
Hi Sandra,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that Ellie did an awesome job and understood exactly what you wanted. We're also glad to hear that she gave you some helpful tips for managing your fringe - we always strive to go above and beyond for our clients.
We appreciate your kind words and hope to see you again soon! Keep rocking that great look!
Best,
The team at Edward James London - Richmond
Fantastic salon, everything is perfect. I can’t recommend it highly enough.
Hi James,
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience at our salon. It means a lot to us that everything was perfect for you and that you highly recommend us.
We take pride in providing top-quality services and creating a welcoming environment for our customers. Your satisfaction is our top priority, and it's always a pleasure to hear positive feedback like yours.
We can't thank you enough for your support and kind recommendation. We look forward to welcoming you back to our salon in the future!
Warm regards,
The Team at Edward James London - Richmond
Gorgeous colour with Bardhe as always, she blends beautifully and always knows what to do 😊
Dear Kate,
We are delighted to hear that you had a gorgeous colour experience with Bardhe at our salon. Our team always strives to provide our clients with the best service and Bardhe is no exception. We are happy to know that her blending technique and expertise impressed you, and we will make sure to pass on your kind words to her.
Thank you for taking the time to share your feedback with us. We look forward to welcoming you back for another fabulous hair experience.
Best regards,
The team at Edward James London - Richmond
Looked after from the moment I stepped inside - welcoming and warm environment- I travel 3 hours for this experience and it never fails to impress me
Kriya was the best hair stylist I’ve ever had! I got a gorgeous full head of highlights and it turned out perfect! The staff at at Edward James Richmond were so friendly and made the experience very comfortable.
Bardhe did such a good job with my haircut. I had a terrible cut in the US last month, and she took the time to correct it in such a great way. Very happy with her attention to detail.
Hi Aliesje,
Thank you for taking the time to leave us a review. We are thrilled to hear that Bardhe gave you a great haircut and paid close attention to detail, and we're glad she was able to fix it for you. We will be sure to pass on your kind words to Bardhe.
Our team at Edward James London - Richmond always strives to provide excellent service, and we're happy to hear that we were able to meet your expectations. We look forward to welcoming you back in the future!
Best regards,
The team at Edward James London - Richmond
It’s always so nice when I go there. Everyone makes you feel so relaxed and looked after. Vicky has a great energy and is super professional and so was her hairdresser assistant with that lovely massage and warm cup of tea! Thank you
Hi Leticia,
Thank you for taking the time to write such a lovely review! We're thrilled to hear that you had a relaxing and enjoyable experience at our salon. It's always our goal to make our clients feel welcomed and pampered from the moment they step through our doors. We will definitely pass on your compliments to Vicky and her assistant.
We look forward to seeing you again soon for another wonderful visit. Take care!
Warm regards,
The team at Edward James London - Richmond
I love this salon. It’s so relaxing that I sometimes fall asleep having my hair washed ! Vikki is a very skilled colourist.
Hi Sally,
Thank you so much for your kind words! We are delighted to hear that you love our salon and find it to be a relaxing place. It's always a pleasure to have you in and we are so glad that Vikki's skills as a colourist have contributed to your positive experience. We hope you continue to enjoy our services and look forward to seeing you again soon.
Best wishes,
The team at Edward James London - Richmond
Desperately needed my hair cut and Vicky gave me such a nice cut. She did a beautiful job with long layers and went slowly so I didn’t feel uncomfortable. Blow dry was also 10/10. Massage pre cut was lovely touch too. Best I have felt leaving a salon in years!
Hi Alice,
Hope you are well,
Thank you for taking the time to leave us such a lovely review! We are so glad to hear that you had a great experience with Vicky at our salon. We pride ourselves on providing high-quality cuts and excellent customer service, so we are delighted that you left feeling happy and relaxed.
We will make sure to pass your kind words onto Vicky and the rest of our team!
Kind regards,
The Edward James Richmond Team
I arrived panicked and stressed because another place had given me a dull and horrid hair colour. Dejan not only fixed it but gave me the best hair colour I’ve ever had - he knows his stuff so amazingly, and is a true artist! I couldn’t be happier and the whole experience of this place is gorgeous from start to finish.
Hi Amy,
Thankyou for such lovely feedback,
We are so glad that you had a great experience at our salon! Thank you for taking the time to share your experience with us.
We are so happy that Dejan was able to remedy the colour for yourself, and we will make sure to pass along your kind words to Dejan. We are very lucky to have such talented and passionate stylists like him on our team. We look forward to seeing you again for your future hair needs.
Kind regards,
The Edward James Richmond Team
Great cut and dry, lovely salon and wonderful staff
Dear Anna,
We are so glad to hear that you had a great experience at our salon and that you were pleased with your cut and Blow-dry.
We look forward to seeing you again in the future and please don't hesitate to let us know if there's anything we can do to make your next visit even better!
Kind regards,
The Edward James Richmond Team
Bardhe always does the most natural blonde highlights and tone. She is meticulous and it makes it look so natural.
Hi Anna,
Thank you so much for taking the time to leave us a wonderful review! We're thrilled to hear that you had such a great experience with Bardhe. She truly has a skill for creating natural-looking highlights and tones.
We're glad that you appreciated her meticulous work and that you were happy with the end result. We'll be sure to pass along your compliments to Bardhe.
Thank you for choosing our salon for your hair needs. We hope to see you again soon!
Best,
The Team at Edward James London - Richmond
Awesome!!!!
I had my hair highlight by another stylist and the front part was a bit too heavy and didn’t quite look how I usually have it. Macy stepped in and re did the front part and toned my hair. It looks exactly like how I have it. Thanks so much Macy!!!!
Hi Jade,
Thank you for taking the time to leave us a review. We're so happy to hear that Macy was able to fix your highlights to your liking! We always want our clients to feel their best when they leave our salon. We'll be sure to pass along your kind words to Macy. Thank you for choosing our salon for your hair needs!
Best,
The team at Edward James London - Richmond
I had great expectations for a first time visit.
I wanted a warm colour and full head Balayage but disappointed
Brilliant as always!
Hi Daphne,
Thank you for your lovely review! We are so glad to hear that you had a brilliant experience at our salon. It means a lot to us to have happy clients like you.
Thank you for choosing our salon. We hope to see you again soon for another fantastic visit! Have a wonderful day!
Best regards,
the team at Edward James London - Richmond.
Excellent wash and blow dry by Marcella. My hair looks sleek and shiny for my upcoming events. Thank you.
Another wonderful experience , exceptional customer service
Had a good consultation first where Dejan 100% understood I needed something low maintenance. And we were both aligned with the cut I wanted. He also styled it exactly how I wanted. This was one of the rare times I've actually really been happy with my short hair. I've loved it so much that I can't think about having long hair again. Will be visiting again to maintain the same haircut as it just works perfectly for me and my lifestyle.
Had a good consultation first where Dejan 100% understood I needed something low maintenance. And we were both aligned with the cut I wanted. He also styled it exactly how I wanted. This was one of the rare times I've actually really been happy with my short hair. I've loved it so much that I can't think about having long hair again. Will be visiting again to maintain the same haircut as it just works perfectly for me and my lifestyle.
Macy was great, worked out with little information what colour I needed and did a diligent job and a great blow dry.
Little disappointed with head massage as it was previously amazing but was done by maybe someone very new to job so very light and quick. Also the amount of hairspray smell and visible haze that was present was worrying as all windows closed.hair cut great, stylist amazing
Always a brilliant cut and great staff - so relaxing! It’s always pleasure to go!
Edward James is an exceptional salon and Natalie is the best hairdresser I’ve ever had. The space, the vibe, the coffee, the service- and the styling and colours of course - it’s outstanding. I visited recently and was having a tough day - the care shown is above and beyond.
I haven’t done much, a few highlights and a quick cut (2cm). Way too expensive.
Kriya thank you so much - you were so kind to me and did a fantastic haircut and blow dry. Not to mention your magic powers when it comes to a head massage! Thoroughly enjoyed the experience. Thank you.
Dear Kelly,
Thank you so much for taking the time to leave us such a lovely review.
We're thrilled to hear that you had a fantastic haircut and blow dry with Kriya. She truly has magical hands when it comes to head massages! We're so glad that you enjoyed your experience with us.
Thank you again for choosing our salon, and we hope to see you again soon.
Kind regards,
The Edward James Richmond Team
From the hair wash to the final styling this was the nicest experience I’ve ever had in a hairdressing salon. My hair was treated so gently and thoroughly. I am so happy with the results and the whole experience
Hi Amanda,
Thank you so much for taking the time to leave us such a lovely review.
We are so glad to hear that you've enjoyed your experience with us.
Mahshid will be thrilled to hear that everything was brilliant and we hope to continue exceeding your expectations in the future!
We look forward to seeing you again soon.
Kind regards,
The Edward James Richmond Team
Once again I experienced a warm welcome from a genuinely attentive team. I wondered if my first visit would be matched and it was indeed. Gorgeous environment, amazing service , Dejan is exceptionally talented and very intuitive
Hi Jane,
Hope you are well,
We are so glad to hear that you enjoyed your experience at our salon! Our team prides ourselves on providing a warm welcome and attentive service to all of our guests and we are thrilled that your second visit matched your first.
Thankyou very much for taking the time to share your feedback, and we look forward to seeing you again soon!
Kind regards,
The Edward James Team Richmond
Great salon, great service. Dejan is wonderful.
Hi James,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience at our salon and enjoyed our service. It means a lot to us to know that you were impressed with Dejan's work. Thank you again for your kind words!
Warmly,
The Team at Edward James London - Richmond
Great experience and really took the time to explain the process and his recommendations clearly :)
Dear Hannah,
Thank you for taking the time to leave us a review about your experience at our salon. We are delighted to hear that you had a great time with Dejan and that he took the time to explain the process and his recommendations clearly.
We look forward to welcoming you back to our salon in the future.
Best regards,
The team at Edward James London - Richmond
Great - cut my whole family hair everybody happy
Hi James,
Thanks so much for taking the time to leave us a review! We are thrilled to hear that Kris was able to make your whole family happy with their haircuts.
We truly appreciate your kind words and look forward to seeing you all again soon!
Best regards,
The Team at Edward James London - Richmond
Getting my hair cut by Marcella is always an amazing experience! She’s incredibly professional, talented, and always so kind and accommodating. She really listens to what you want and always delivers the perfect cut. The salon itself is top-notch — stylish, welcoming, and very well managed. I couldn’t recommend Marcella more highly. Thank you for your fantastic work every time
Dear Rossella,
Thank you so much for taking the time to leave such a lovely review about your experience at our salon. We are thrilled that you have had consistently amazing haircuts with Marcella, and we couldn't agree more that she is incredibly professional, talented, and kind. She truly listens to her clients' desires and always delivers a perfect cut.
We are delighted that you also enjoyed our stylish and welcoming salon. Our team works hard to maintain a high level of service and it means a lot to us that you have noticed.
Thank you for recommending Marcella and our salon to others. We truly appreciate your kind words and we look forward to welcoming you back for your next amazing haircut.
Warmly,
The Team at Edward James London - Richmond
We are Edward James, four award winning and beautiful boutique salons in South London.
Bringing luxury to the high street, we offer bespoke colouring and styling services within our stunning salon environments, with locations in Balham, Battersea, Putney and Richmond.
Our team of hair experts understand how to create a first-class salon experience specifically for you while giving you the hair you have always wanted!
