Sheen Hairdressing

2 Lichfield Terrace, Sheen Road, Richmond, Greater London, TW9 1AS

About us

RICHMOND'S AWARD WINNING INDEPENDENT ORGANIC AND VEGAN HAIR SALON and SW London Most Wanted Hair Salon offering 5 star Customer Excellence.
Sheen, one of Richmond’s premier hair salons, is the go-to destination for contemporary cutting, colouring, and impeccable customer service.

MAKING YOU SHINE...
Salon owner Michelle Hart explains, “We’re a warm, friendly, experienced team who pride ourselves on the highest technical and creative skills. Shiny, beautiful hair is our Sheen promise to you.”

We’re in the heart of Richmond London. Partnering with Organic and Vegan Colour and Styling Range from Natulique and OWay. We offer a unique 5-step expert consultation where we discuss your hair goals, analyse, test, and advise on achieving these with a bespoke plan. Speak to one of our talented team of hairdressing professionals. Or call us on
020 8940 6464.

Read more...

Opening hours

Monday Currently Closed
Tuesday 10:00-19.00
Wednesday 10.00-17.00
Thursday 09:00-21:00
Friday 10:00-19:00
Saturday 0900-1700
Sunday Currently Closed

Services

Hair

Reviews

4.84
659 verified reviews
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Great Experience!

Sophia Cuell
11th Dec 2017
5.0
Appointment verified by iSalon Software

For someone that doesn’t go to the hairdressers a lot I wasn’t sure what to expect and the service I got from the minute I walked in to when I left was amazing! Jai, my hairdstylist, was thorough and so friendly. He new what I wanted and talked me through everything. I would definitely recommend the salon and Jai! Already booked my next appointment!

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Response from Sheen Hairdressing

Thanks Sophia for taking the time to review your experience with Jai. We are delighted hear you received such an amazing service. Jai is a star! We look forward to welcoming you again soon. From all at Sheen Salon.

Jai is the guy!

Katie Collins
7th Dec 2017
4.5
Appointment verified by iSalon Software

Feel very lucky to have found Jai. Seems to have the knack of knowing what is needed. Technically smart and knowledgeable beyond his years. I think he is going to go places but for now we hope he stays in Richmond!

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Response from Sheen Hairdressing

Thank you Katie for sharing such kind words. Jai is a great asset to our team and we look forward to sharing his hairdressing journey with him. We look forward to welcoming you again soon. From all Sheen Salon

Excellent

Avery Ellioit
29th Nov 2017
5.0
Appointment verified by iSalon Software

We have walked past for year - but decided to pop in. Georgia was brilliant. Avery got a beautiful haircut. Thank you so much, see you in 6 weeks!

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Response from Sheen Hairdressing

We are delighted that you popped in! Fantastic news you found Georgia to be brilliant. we agree! we hope Avery enjoys her haircut and we look forward to welcoming you both soon. From all at Sheen Salon

Professional friendly hair cut

Julie Seymour
28th Nov 2017
4.5
Appointment verified by iSalon Software

Listened & advised on style & products to use, very friendly & relaxing hair cut

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Response from Sheen Hairdressing

Thank you Julie for sharing your experience with us. We look forward to welcoming you again soon. From all at Sheen Team

Review

Megan Austin
23rd Nov 2017
5.0

Georgi was an amazing stylist! She was very friendly and made me feel at ease from the start. She spent time to get to know my hair routine and gave me tips on what to change. She also spent a lot of time helping me with questions I had due to wanting to change my hair colour. All of the girls were very friendly and the service was excellent . Would definitely recommend

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Response from Sheen Hairdressing

Thank you Megan for sharing your experience with Georgia and our team. Its amazing to hear you find us Georgia amazing! We do too! we are truly grateful for your recommendation. From all at Sheen Salon

Saved my day!

Louise Roberts
23rd Nov 2017
5.0

I had been let down by another hairdresser and they girls saved my day! Very friendly and personable group and very professional! ?

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Response from Sheen Hairdressing

Thank you Louise for sharing your experience with us. We are delighted to hear we helped save your day. We look forward to welcoming you again soon. From all at Sheen Team

Great experience, good cut!

Kari Mcgregor
20th Nov 2017
5.0
Appointment verified by iSalon Software

Alaice was my stylist and she did a fantastic job with my hair by asking me what was my fave cut in the past and she did it! Alana was the asset and she has the strongest hands ever - gave the best and most relaxing shampoo and head massage ever. Def going back! And everyone is just nice!

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Response from Sheen Hairdressing

Thank you Kari for taking the time to share your feedback on our Salon and our team. We really appreciate it! We look forward to welcoming you again very soon. From all at Sheen Salon

?Would totally recommend! ?

Georgia Van Der End
18th Nov 2017
5.0
Appointment verified by iSalon Software

Very happy with my haircut and style today. Everyone was lovely ? and Michelle has taught me so much about looking after my hair. I went in with damaged, lifelesss, dull hair and came out with glossy Volumous locks. Will be back soon for my balayage ? Thank you!

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Response from Sheen Hairdressing

Thank you Georgia for taking the time to review your experience with Michelle and her team at the weekend. We are delighted to hear you would recommend us and look forward to welcoming you again very soon to complete your look :-) From all at Sheen Salon

Three trip package

Kerry jassar
17th Nov 2017
5.0
Appointment verified by iSalon Software

As someone who never goes to hair dressers (birthday present) they are all so lovely friendly and really really helpful and kind will definitely start going once a month from now on

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Response from Sheen Hairdressing

Thank you Kerry for sharing your experience with our team at Sheen Salon and we are really happy to hear we have restored faith in our industry again . We look forward to welcoming you again soon. From all at Sheen Team

Three trip package

Kerry Jessar
17th Nov 2017
5.0
Appointment verified by iSalon Software

As someone who never goes to hair dressers (birthday present) they are all so lovely friendly and really really helpful and kind will definitely start going once a month from now on

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Finally got what I always wanted

Virginia aubry
15th Nov 2017
5.0

I have used the salon but moved away for 2 years. I came back as a model yesterday and was really impressed with my haircut and the teaching instruction to the student doing my hair. I am so happy with the result.

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Response from Sheen Hairdressing

Thank you Virginia, we were delighted to welcome you back and even more so you supported our younger shining stars in developing their skills on training day. We look forward to welcoming you again soon. From all at Sheen Salon

Great colour!

Rebecca Moug
10th Nov 2017
5.0
Appointment verified by iSalon Software

Tried this salon today and Michelle did a fab job with my colour. Definately recommend them if you're after natural looking blonde highlights and good sensible advice

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Response from Sheen Hairdressing

Thank you Rebecca for sharing your experience with Michelle. We are delighted to hear you are happy with your hair colour and the advice. We look forward to welcoming you again soon. From all at Sheen Team

Always Fabulous

Sian Shanahan
4th Nov 2017
5.0
Appointment verified by iSalon Software

Wonderful salon where the staff always make you feel comfortable and welcome - full of compliments! The stylist Alice always takes care to ensure your hair is exactly as you'd like it! Love them.

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Response from Sheen Hairdressing

Thank you Sian for taking the time to share your experience of our team and especially your stylist Alice. We look forward to welcoming you again soon. From all at Sheen Salon

Hair Cut

Ffiona Phillips
29th Oct 2017
5.0
Appointment verified by iSalon Software

I popped in without an appointment for a fringe cut. Great service, very friendly, will definitely go back!

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Response from Sheen Hairdressing

Thank you Ffiona for taking the time to share your experience. One for you to remember - when you become one of our regular clients fringe trims are complimentary in between your salon visits. You can book online or call 0208 940 6464 and speak with one of our team. We look forward to welcoming you again soon. From all at Sheen Salon

amazing

Silvia Angeloro
28th Oct 2017
5.0
Appointment verified by iSalon Software

amazing Georgia and team!!! Had such a great time, great haircut and blowdry!!!

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Response from Sheen Hairdressing

Thanks Silvia for taking the time to share your experience with us on Saturday. We are delighted you had a great time with us and are pleased with your hair. Remember you and a friend voth receive 50% for recommending. We look forward to welcoming you again very soon. From all at Team Sheen

Best Hair Salon I Know !

Lena
28th Oct 2017
5.0
Appointment verified by iSalon Software

This was amazing. I love my new hairstyle and how they treated me. Brilliant customer experience. I can only recommend this Salon to everyone!!

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Response from Sheen Hairdressing

Thank you Lena for sharing your experience. We are delighted to hear you love your hair and your experience. Thank you for recommending our salon - It is our finest compliment. We look forward to welcoming you again soon. From all at Sheen Team

Cut & Blowdry - great job

Roxanne Morris
27th Oct 2017
5.0
Appointment verified by iSalon Software

Georgia did exactly as I asked- great cut and blowdry & curled afterward. Lovely local Richmond Salon.

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Response from Sheen Hairdressing

Thank you Roxanne for sharing your experience at Sheen Salon. We are proud to serve our local community as an independent salon in Richmond - One who is committed to a more tailored and personal experience. We look forward to welcoming you again soon. From all at Team Sheen

Wow!

Anonymous
24th Oct 2017
5.0

Warm, welcoming and very friendly staff. Georgina took the time to talk me through styling options followed by giving me a beautiful cut. I never felt that she was rushing to be in time for next customer as can often be the case in other salons. I will definitely be recomending her to friends and I will return. Thank you:

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Response from Sheen Hairdressing

Thank you for sharing your experience with Georgia and our team. We work hard on delivering a personal experience however busy we are for all our clients. Thank you for your kind recommendations and we look forward to welcoming you again very soon. From all at Sheen Team

Service

Anonymous
20th Oct 2017
1.0

I was very disappointed . I was delayed 45 min with my appointed. I bought a promotional offer with 3different treatments. Lady called Michelle was so rude when I asked for my refund as on 2 different occasions I was not seen on time. I will never go to this saloon.

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Response from Sheen Hairdressing

Thank you for your sharing your experience with us. It was some time ago when you visited and was very busy days in the salon. We apologise on your initial visit, the stylist had run a little behind with her previous client. Once the manager had realised you had been waiting we did everything possible and worked hard in speeding your appointment time. On the second visit you had turned up 30 mins early and the stylist was with another client. We appreciate your parking was only for two hours, however the appointment time was for two and half hours which was discussed when you first arrived. Had we had another stylist free at this time, we certainly would of started you sooner, although this would not have got you out on time for you parking as discussed at the time. We are sorry we did not live up to your expectations, although all attempts were made to serve you with all good intentions. From all at Sheen Salon

Great service

Anonymous
16th Oct 2017
5.0
Appointment verified by iSalon Software

My 7-year-old son just had his hair cut by Alice and she was great. He's not a big fan of haircuts but she put him at ease and did a really good job.

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Response from Sheen Hairdressing

Thank you for sharing your experience with Alice. We look forward to seeing you and your son very soon. From all at Sheen Salon

Excellent Service

Anonymous
14th Oct 2017
5.0
Appointment verified by iSalon Software

Superb cut from Georgie.

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Response from Sheen Hairdressing

Thank you for sharing your experience with Georgia. We look forward to welcoming you again soon. From all at Sheen Team

Great experience!

Carina Roma
12th Oct 2017
5.0
Appointment verified by iSalon Software

I loved the salon and Alice understood exactly what colour would look nice for me, I will definitely come back!

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Response from Sheen Hairdressing

Thank you Carina for sharing your experience. We look forward to welcoming you again soon. From all at Team Sheen

Amazing service and staff

Genevieve Antic
10th Oct 2017
5.0
Appointment verified by iSalon Software

I absolutely loved Sheen so much. The service was amazing and the staff even better. Totally my go to salon for now to forever!

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Response from Sheen Hairdressing

Thank you Genevieve for sharing your experience. We look forward to welcoming you again soon. From all at Sheen Salon

A Bew Me

Ingrid Cutting
6th Oct 2017
5.0
Appointment verified by iSalon Software

What a treat.

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Response from Sheen Hairdressing

Thank you Ingrid for sharing your experience. We look forward to welcoming you again soon. From all at Sheen Team

Best Colour Ever!

Donna Wilson
6th Oct 2017
5.0
Appointment verified by iSalon Software

Alice did a fantastic job colouring my hair; An ombré effect with bright pink, and it looks amazing. Alice knows her bright colours very well and has lots of good advice. I am incredibly happy, it’s definitely the best colour I’ve had at a salon, and I can’t recommend Alice highly enough!

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Response from Sheen Hairdressing

Thank you Donna for sharing your experience with us. We agree, Alice is very talented at her bold colours - Did you notice her own? ;-) Thank you for recommending us and we look forward to welcoming you again for your next creative colour. From all at Sheen Team

Best hair cut I've ever had

Victoria Owen
1st Oct 2017
5.0
Appointment verified by iSalon Software

I have very thick, big, wavy to curly hair and have always dreaded the hairdressers. This was the best experience I have ever had. Michelle understood my hair better than me and gave me a beautiful cut- exactly what I wanted.

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Response from Sheen Hairdressing

Thank you Victoria for sharing your feedback. We are delighted to hear your hair cut was exactly what you wanted. We cant wait to hear how you got on with the take home products and advice. See you again very soon. From all at Sheen Team

Great first visit

Donna Wilson
28th Sep 2017
5.0
Appointment verified by iSalon Software

This was my first hair cut here. Alice was excellent, She listened to what I wanted but also made good suggestions. I came away happy with a great haircut and a good consultation on colour and will be back next week for the colour appointment.
The salon is nice and clean and airy with a vibrant atmosphere but not noisy.

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Response from Sheen Hairdressing

Thank you Donna for sharing your feedback. We also noticed you were very happy with you colour too Double Happy! We look forward to welcoming you again soon. From all at Sheen Team

Very good cut

Eliza
24th Sep 2017
5.0
Appointment verified by iSalon Software

Georgia cut my hair as my sister had recommended her to me. She was really nice and did what I asked for - I didn't want anything drastic, just a trim and to even out some clumpy layers. It looks much better and I will definitely be back.

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Response from Sheen Hairdressing

Thank you Eliza for sharing your experience with Georgia. We are delighted to hear you are happy and we look forward to welcoming you again very soon. From all at Sheen Salon

Sheen

Sophie Metcalfe
17th Sep 2017
5.0
Appointment verified by iSalon Software

The best hairdressers ever! Super friendly and talented staff, Michelle is a hair genius. Highly recommend!

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Response from Sheen Hairdressing

Thank you Sophie! We are delighted to hear you think we are the best! See you again soon. From all at Sheen Team

Young, Vibrant and Fantastic Colour

Kirsti Taylor
15th Sep 2017
5.0
Appointment verified by iSalon Software

Had the pleasure of having my hair coloured by Georgia this week and she was great.
Typical I walked in not having a clear idea what I really wanted, but she was honest and completed professional with her advise.
I love everything about how my hair turned out and would recommend Georgia to anyone! The other girls there were great fun and the experience was really enjoyable. I came out with extra product too to keep it looking great at home. Will be back!

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Response from Sheen Hairdressing

Thank you Kristi for sharing your experience with Georgia and our team. We are delighted to hear you are so happy and would recommend. We look forward to welcoming you again soon. From all at Team Sheen

Amazing experience

Anais Boughiriou
13th Sep 2017
5.0
Appointment verified by iSalon Software

It was a wonderful experience, everyone was so nice and Alice was really patient and amazing as well. She took time to explain me everything about what I should do with my hair, and I follow et advices about my haircut. The result is more than I've expected, and i will go back to them for sure !!

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Response from Sheen Hairdressing

Thank you Anais for sharing your experience Alice. We believe a visit to the hairdressers is so much more than how you walk out on the day. We want you to look after your hair in between visits and achieve your hair goals together. We look forward to welcoming you again soon. From all at Sheen Salon

Georgia amazing customer service

Beata Wisniewska
8th Sep 2017
5.0
Appointment verified by iSalon Software

I love this girls - ahe is so proffesional , ahe made ny hair look amazing after huge mistake of previous diffrent hair salon . Never ever ho to anyone than her ;)

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Response from Sheen Hairdressing

Thank you Beata for sharing your experience with Georgia. We look forward to welcoming you again soon. From all at Team Sheen

Excellent Service

Hayley Amanda Hammer
6th Sep 2017
5.0
Appointment verified by iSalon Software

The staff were incredibly polite and courteous. I felt pampered and taken care of and given great tips to manage and style my hair! Thank you for a wonderful experience.

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Response from Sheen Hairdressing

Thank you Hayley for taking the time to share your experience with us. We look forward to hearing how you got on with the tips you took away. See you soon. From all at Sheen Team

Blowdry with Georgia

Bobbie Sutton
6th Sep 2017
5.0
Appointment verified by iSalon Software

Georgia was very good. Gave a lot of attention to her work and was a very pleasant person to spend time with. Very happy with my hair and will return

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Response from Sheen Hairdressing

Thank you Bobbie for taking the time to share your experience with Georgia. We agree with you, Georgia is VERY good :-) We look forward to welcoming you again soon. From all at Team Sheen

Tech and Art Skills

Tonia
6th Sep 2017
5.0
Appointment verified by iSalon Software

Michelle is a brilliant professional and an artist with the hair coloring. I went to the saloon with really bad patchy thick and inconsistent highlights - unintentionally blond tbh! - and she managed to reinstate my hair completely! Amazing professional and an excellent atmosphere in the saloon. Georgia's cut was great very nice layers and indeed attention to detail :) thank u both! X

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Response from Sheen Hairdressing

Thank you Tonia for taking the time to share your experience with us. It was a pleasure to help you. We are delighted you are so happy and we look forward to welcoming you back soon. From all at Team Sheen

Cut and blow dry

Vanessa Murphy
3rd Sep 2017
5.0
Appointment verified by iSalon Software

Fabulous as always

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Response from Sheen Hairdressing

Thank you Vanessa. It is always good to hear we are consistently doing great! See you again soon. From all at Sheen Salon

Pleasant

Desiree
30th Aug 2017
5.0

Always a great atmosphere

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Response from Sheen Hairdressing

Thank you Desiree for taking the time to leave your feedback. We look forward to welcoming you again soon. From Team Sheen

Excellent

Trisha Phillips
20th Aug 2017
5.0
Appointment verified by iSalon Software

Just moved to the area and found Sheen. Great service and very happy with the cut. Going back for a colour.

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Response from Sheen Hairdressing

Thank you Trisha for sharing your experience, We are delighted to hear you are happy. We look forward to transforming your colour next time. From all at Sheen Salon

Excellent

Brittney Ramsay
18th Aug 2017
5.0

Fantastic service with Michelle, couldn't be happier with the outcome of my hair!

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Response from Sheen Hairdressing

Thank you Brittany for your comments. We have come a long way since last year... We had a little challenge on our hands back then :-) We transformed your hair from a previous unflattering hair colour, which caused damage to your hair making it hard to manage to a stronger, shiny, well conditioned colour and style. We turned tears into smiles :-) Magical moments... Look forward to welcoming you again soon. From all at Sheen

Cannot ask for more

Mrs Gibson
16th Aug 2017
5.0
Appointment verified by iSalon Software

I keep returning to this salon because it is good, really good. First and foremost I always get an excellent result. Michelle talks to me and SHE educated me in what was the best cut, conditioning and colour for my hair. So now I walk away after each visit feeling a million £. As for the customer service, they always offer to take your coat and then a cup of tea. Everyone is very friendly and the music is fantastic too. The atmosphere is always relaxed professional. I thoroughly recommend this salon. Talk to Michelle. You'll soon be making this salon your regular too.

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Response from Sheen Hairdressing

Thank you Mrs Gibson for taking the time to share your experience with us. We love hearing how we delight our clients time and time again. We believe in helping our clients have great hair outside of the salon not for just the one visit. This is all done with understanding your hair concerns and goals and sharing our tips and expertise with you. Thank you again and we look forward to welcoming you again soon.

Hair cut and colour

Anonymous
14th Aug 2017
5.0

As ever, great service and great hair! Michelle runs a very professional salon and really makes sure that all her clients have a very enjoyable experience.

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Response from Sheen Hairdressing

Thank you for taking the time to share your experience. We really appreciate your kind words and we are delighted to hear you enjoy spending your time with us :-) See you again soon. From all at Sheen Team

Great Salon

Anonymous
14th Aug 2017
5.0
Appointment verified by iSalon Software

Lovely atmosphere, awesome ladies.

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Response from Sheen Hairdressing

Thank you for your kind words. We look forward to welcoming you again soon. From all at Sheen Team

Review

Adele Lee
12th Aug 2017
5.0

Love the salon
Everyone makes you feel welcome
I have never the salon not feel happy with my hair colour or cut

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Response from Sheen Hairdressing

Thank you Adele for taking the time to review our salon and team. We are delighted to hear you are happy with your hair and experience. Look forward to welcoming you again soon. From all at Sheen

Excellent expertise

Jessica
26th Jul 2017
5.0

Great service quality, good advice and very professional

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Response from Sheen Hairdressing

Thank you Jessica for sharing your experience. We are very proud of our team and the service they provide to our clients. We love people and we love hair! Look forward to welcoming you again very soon. From all Sheen Team

Pleasant

Desiree
22nd Jul 2017
5.0

Was very pleasant and atmosphere was great

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Response from Sheen Hairdressing

Thank you Desiree for sharing your experience with us. We look forward to welcoming you again soon. From all at Team Sheen

Best salon in Richmond

iaj
21st Jul 2017
5.0

The best staff who are friendly and always there to help. I love the salon with all my heart, proud to call it my home:)

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Response from Sheen Hairdressing

Thank you Jai... It makes us glow when we hear our team love working here so much. We love you being part of our team and contributing to our success! Yay!! ;-) Look forward to much much more.

Love it!

Kerry
21st Jul 2017
5.0

Love going to this salon, everyone is friendly.. The tea is great! Georgie does my hair and she's great! Always leave feeling fresh and happy :)

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Response from Sheen Hairdressing

Thank you Kerry for sharing your experience at Sheen Salon. We are delighted to hear you leave happy! And we would agree - Georgia is great. We look forward to welcoming you very soon. From all at Team Sheen

#happyblondebob

Marzena
20th Jul 2017
5.0

I love visiting Michele and her exceptional team that always go above and beyond to make my hair feel and look fantastic. They are very professional and friendly salon and always achieve hair greatness!! I would very much recommend this salon if you want a personalised and caring experience as they will take the time to listen and work with you to achieve the results that you are looking for !! #happyblondebob

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Response from Sheen Hairdressing

Thank you Marzena for sharing your experiences with our team at Sheen Salon. We pride ourselves on our professional approach and we enjoy offering expertise in looking after our clients and transforming their hair! We have loved being part of your transformations! Thank you. From all at Team Sheen

Extra costs witout telling the customer

Christina
19th Jul 2017
1.0

The hair colour was nice. However, I did not like that £50 was added to my bill without telling me what it was for beforehand. I did pay the extra £50 as I just wanted to leave the salon. I pointed out to staff that customer needs to be told about any extra charges but it was not recognised. Not impressed and I am not likely to return.

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Response from Sheen Hairdressing

Thank you Christina for sharing your feedback. We are surprised to hear you were not advised of the cost of the services received when we cover this at consultation both before your appointment and during. Checking our records and with the stylist who consulted you, we can confirm you were skin tested and advised of the charge for all colour treatments you required to achieve the look you wanted. It was also confirmed at the time of your appointment the services to be carried out to which you agreed. We are delighted to hear you are happy with your hair. From all at Sheen Team

My great time

Edna Pryce
18th Jul 2017
5.0

The whole salon is always very clean and neat and tidy. I always have Georgia she is a great dresser as well as good company. When step in to Sheen you are very well attended to.

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Response from Sheen Hairdressing

Thank you Edna for taking the time to share your experience. We are delighted to hear our team are looking after you so well.. We look forward to welcoming you again soon. From Sheen Salon