Sheen Hairdressing

2 Lichfield Terrace, Sheen Road, Richmond, Greater London, TW9 1AS

About us

RICHMOND'S AWARD WINNING INDEPENDENT ORGANIC AND VEGAN HAIR SALON and SW London Most Wanted Hair Salon offering 5 star Customer Excellence.
Sheen, one of Richmond’s premier hair salons, is the go-to destination for contemporary cutting, colouring, and impeccable customer service.

MAKING YOU SHINE...
Salon owner Michelle Hart explains, “We’re a warm, friendly, experienced team who pride ourselves on the highest technical and creative skills. Shiny, beautiful hair is our Sheen promise to you.”

We’re in the heart of Richmond London. Partnering with Organic and Vegan Colour and Styling Range from Natulique and OWay. We offer a unique 5-step expert consultation where we discuss your hair goals, analyse, test, and advise on achieving these with a bespoke plan. Speak to one of our talented team of hairdressing professionals. Or call us on
020 8940 6464.

Read more...

Opening hours

Monday Currently Closed
Tuesday 10:00-19.00
Wednesday 10.00-17.00
Thursday 09:00-21:00
Friday 10:00-19:00
Saturday 0900-1700
Sunday Currently Closed

Services

Hair

Reviews

4.84
659 verified reviews
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Never disappointed

Deborah Cohen
7th Apr 2016
5.0

I've been travelling to Sheen for 2 years from Cobham, Surrey because I always get a superb service. I have short fine hair & struggled to find a decent stylist who listened to me & provided a consistently good service. I have also had my very fine greying hair successfully highlighted without resulting in a horrible fuzzy acrylic texture. I'm very relieved to have found Sheen & always feel confident with my stylist Michelle. I cannot recommend them highly enough.

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Response from Sheen Hairdressing

Thank you Deborah for taking the time to review your experience with us at Sheen Salon over the last two years. We have been delighted in welcoming you and so pleased you have found our service to be consistent, albeit with a change of ownership and salon changes. We have loved looking after you and acheiveing such successful results with your hair. We look forward to welcoming you again soon. From all at Sheen Team.

Voucher

Ste
7th Apr 2016
2.0

I used my voucher many of times for my daughter and today was told I couldnt? The stylist herself was brilliant!! Wasted working there! Will not be returning due to this incident.

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Response from Sheen Hairdressing

Thank you Steph for taking the time to review your daughters experience with Sheen salon today and on previous occasions. I have tried calling you to discuss the childrens services we provide in the salon. We proudly want to look after all of our family's hair and we offer fantastic savings on all childerns haircuts to support this. Unfortunatley, this means we can not accept any other promotion or offer to be used with our children's services as they already have been discounted. On your one previous visit we have accepted our Xmas promotion saving for your daughters haircut, which would not be our normal salon offering and had been accepted in error, I apologise for any misunderstanding. We would be delighted to welcome yourself if you were to take us up on he opportunity to use this promotion for yourself with any Sheen cut and style service or colour we would be very happy to welcome you. I hope we have been able to address any misunderstaning with the promtions Sheen offers, and I very pleased you

Voucher

Ste
7th Apr 2016
2.0

I used my voucher many of times for my daughter and today was told I couldnt? The stylist herself was brilliant!! Wasted working there! Will not be returning due to this incident.

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Response from Sheen Hairdressing

Thank you Steph for taking the time to review your daughters experience with Sheen salon today and on previous occasions. I have tried calling you to discuss the childrens services we provide in the salon. We proudly want to look after all of our family's hair and we offer fantastic savings on all childerns haircuts to support this. Unfortunatley, this means we can not accept any other promotion or offer to be used with our children's services as they already have been discounted. On your one previous visit we have accepted our Xmas promotion saving for your daughters haircut, which would not be our normal salon offering and had been accepted in error, I apologise for any misunderstanding. We would be delighted to welcome yourself if you were to take us up on he opportunity to use this promotion for yourself with any Sheen cut and style service or colour we would be very happy to welcome you. I hope we have been able to address any misunderstaning with the promtions Sheen offers, and I very pleased you

I wouldn't go anywhere else!!

FionaW
4th Apr 2016
5.0

I've been going to Sheen Hairdressing for a year and a half now, and wouldn't want to go anywhere else. The staff make you very welcome, it's a very friendly salon and the stylists take the time to sit down with you to discuss what you want done. I've been to lots of salons in Richmond and Sheen Hairdressing is by far the best. Thank you Evie for getting rid of my grey hairs!

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Response from Sheen Hairdressing

Thank you Fiona for taking the time to review your experience at Sheen Salon. We are delighted you feel so welcome when you visit and you find our team very friendly. It makes us very proud to hear Sheen Salon is your 1st choice salon in Richmond. And hey- what grey hairs? We look forward to welcoming you again very soon.

Shining sheen

Anonymous
30th Mar 2016
5.0

MY first visit,very impressed. Excellent atmosphere. Individually owned, a lovely change from 'Chains'. Owner driver clearly in evidence taking the time to speak to customers.
Sadly do not live permanently in Kew so will be a few months before a return visit, but a return visit there will surely be.
Wish you all well
Alethea Tonner

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Response from Sheen Hairdressing

Thank you so much Alethea for your kind words and taking the time to leave a review. Our team work hard at esuring we deliver on our salon promise - Ensuring every clients experience with us a good one. We look forward to welcoming you again when you are back in the area. From all at Sheen Team.

Excellent service

Rebecca Deller
27th Mar 2016
5.0

I was impressed from the moment I walked in. Warm, friendly and professional service. It felt like a true pampering experience. Of course loved the colour and style of my hair too :)

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Response from Sheen Hairdressing

Thank you Rebecca for you taking the time to review our salon. We are delighted you found our salon warm and friendly and you received a true pampering experience. We look forward to welcoming you again soon. Please remember to recommend your freinds where you both receive a 50% on your Cut and Style. From all at Sheen Team.

Lovely experience.

Anonymous
25th Mar 2016
5.0

A profesional and very kind hairdresser gave me a lot of advises for my hair.
My hair cut have been perfect and i felt like at home really good atmosphere.
Thank You Evie,i will go back for sure.

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Response from Sheen Hairdressing

Thank you for taking the time to review your experience with your stylist Evie and our salon. All of your stylists are highly trained to offer your the best style for you and the best hair advice and recommendations for home care management. We look forward to welcoming you again soon. Thank your from all at Sheen Team.

Kerastraight & colour

Claire
2nd Mar 2016
5.0

Over the last few months Michelle has done a fabulous job at bringing my hair back to life. She's listened and took on board my thoughts and come up with better suggestions to help get my hair looking and feeling healthy again!

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Response from Sheen Hairdressing

Thank you Claire for sharing your experience with your stylist Michelle and how she listened and worked with you in helping you achieve healthy hair again. It is our commitment to all clients to listen, advise and demonstrate how to achieve beautiful shiny hair. We look forward to welcoming you again soon from all at Sheen Salon.

Pleased I found Sheen Hairdressing!

Anonymous
21st Feb 2016
5.0

I called on the day and I was very pleased they could fit me in. I had my hair cut with Amy. She was great - Very sweet, chatty and gave great advice. I had a lovely cup of tea too!

I would recommend to other's looking for somewhere local, not too expensive & with a good service. I'm sure I'll return.

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Response from Sheen Hairdressing

Thank you for taking the time to review your experience with Sheen Salon and your stylist Amy. We look forward to welcoming you again soon, and remember to pass your Recommend A Friend Card to someone who hasn't visit us before. You will both receive 50% off your next Cut and Style!

Cut & blow dry

Elena Koukis
13th Feb 2016
5.0

I booked in for a cut and blow dry at Sheen salon randomly having never been. I was really impressed with my stylist Amy and have already booked in my return visit.
Wonderful money saving deals, a lovely friendly atmosphere.

X

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Response from Sheen Hairdressing

We are delighted to hear you were really impressed with Amy and your salon experience. We look forward to welcoming you again soon. Thank you from all at Sheen Salon.

Superb

Anonymous
12th Feb 2016
5.0

Superb, very helpful and nice.

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Response from Sheen Hairdressing

From all at Sheen Salon, it delights us to hear you received a superb experience. Thank you for taking the time to offer your feedback. We look forward to welcoming you again very soon.

blow dry

Angie Ennis Gough
12th Feb 2016
5.0

Thank for excellent service. Very quick and professional.

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Response from Sheen Hairdressing

Thank you for taking the time to review your experience with your stylist Naz today. We look forward to welcoming you again very soon. From all at Sheen Salon.

Excellent service

Anonymous
31st Jan 2016
5.0

Really pleased with my cut and style, Emma was really professional and gave good advice about how to care for my hair and taught me how to curl it with ghd's. I will definitely recommend her to my friends

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Response from Sheen Hairdressing

We are delighted to hear you received an excellent service when you visited Sheen Salon and you were pleased with your cut and style with Emma. At Sheen not only do we offer great looking hair when you leave, we offer valuable take aways of hair advice and tips for all our clients to acheive a salon look in between visits. Emma is brilliant at demonstrating quick and easy ways for her clients. Thank you for taking the time to leave your review and we look forward to welcoming you and your friends very soon. From all Sheen Team

Hairdressing experience

Emmacharlotte
27th Jan 2016
5.0

I was so impressed with Amy's professionalism and skills. I am so happy with my haircut and whole sheen experience will definitely be coming back soon.

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Response from Sheen Hairdressing

Thank you so much Emmacharlotte for letting us know how impressed you are with Amy's professionalism and skills. We are delighted to hear you are happy with your haircut and Sheen expereience and we all look forward to welcoming you again very soon. From Sheen Team

Excellent haircut

Sylvie Tissier
18th Jan 2016
4.0

It was my first visite and I 'm very pleased .
Amy was very nice with me and listening .

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Response from Sheen Hairdressing

Thank you Sylvie for taking the time to review your experience with us at Sheen salon. We are delighted you are very pleased and received an excellent haircut. We look forward to welcoming you again soon. Remember to use your recommend a friend card for you and your friend to receive a 50% saving off your next Cut and Style. From all at Sheen Team.

lovely service, excellent cut and blow

Bernice Ho Hip
16th Jan 2016
5.0

My hair was washed, cut and dried by Consultant stylist, Lisa. All ataff really friendly. Lovely free coffee and biscuit. Hair wash was reallt nice Lisa did top job on cut and dry, including friendly conversation. Good contemporary music at volume that was not too loud . Felt relaxed when I was done.

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M. Caldwell

Anonymous
15th Jan 2016
5.0

Good experience, nice modern salon, staff very pleasant and efficient. Very pleased with my hair after Amy cut and styled it. Have made a future appointment, proof that I will continue to be a customer.

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Sheen Hairdressing

Anonymous
15th Jan 2016
5.0

Good experience, nice modern salon, staff very pleasant and efficient. Very pleased with my hair after Amy cut and styled it. Have made a future appointment, proof that I will continue to be a customer.

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Excellent haicut

Anonymous
14th Jan 2016
5.0

Excellent haircut and customer service as always.

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My visit today

Josie Smith
9th Jan 2016
5.0

I went to the sheen salon today with my mum and Granny. Everyone there was so lovely and kind! They washed my hait, did a treatment on me which was very nice, then they blow-dye and cut my hair. My hair now feels and looks amazing!! X

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Response from Sheen Hairdressing

Thank you Josie for taking the time to tell us about your experience Sheen Salon. We are delighted to hear your hair now feels and looks amazing! We look forward to welcoming you again soon.

curly hair cut and style

Lizzie
13th Dec 2015
5.0

I had my hair cut with Julie yesterday. I have curly, frizzy hair and find some hairdressers struggle to cut and dry my hair well but Julie listened really carefully and took great care of my hair - will definitely be returning each time I need a cut. Everyone in the salon was very friendly and professional - thank you!

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Response from Sheen Hairdressing

Thank you Lizzie for taking the time to leave feedback on your visit with Julie at Sheen Salon this weekend. We are delighted you will be reurning to us and look forward to welcoming you again soon. From all at Sheen Salon.

So lovely

Lucy
11th Dec 2015
5.0

Judt had my haircut at Sheen by Emma and feel like I've been revived! Reminded me the importance of looking after yourself, which includes your hair! Thank you :)

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Response from Sheen Hairdressing

Thank you so much Lucy for taking the time to leave a review of your visit at Sheen today. We couldn't agree more with the importance of looking after yourself, and of course your hair! We are delighted you left feeling revived and we look forward to looking after you again very soon.
Best Wishes from all of Sheen Team.

Great experience, lovely staff

Mel
10th Dec 2015
5.0

I had a great experience here. Amy cut my hair really well.

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Response from Sheen Hairdressing

Thank you Mel for reviewing your experience with Amy. We are delighted to hear your received a great haircut. Please remember to recommend a friend and use your card where both of you can receive 50% saving off your Cut and Style. We look forward to welcoming you again soon. From all at Sheen Salon.

Cut & style

Carolyn
5th Dec 2015
4.0

A great experience, friendly and expert stylists

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Response from Sheen Hairdressing

Thank you Carolyn for taking the time to review your visit at Sheen Salon. We look forward to welcoming you again soon. From all at Sheen Salon.

What an Excellent Salon!

Emer
28th Nov 2015
5.0

Absolutely amazing! Michael worked miracles and got my hair back in to shape, and the cut and finish was fantastic. All the staff in Sheen are so friendly and my experience was amazing! It was my first time visiting this salon and I honestly, can't speak highly enough of my time there. I felt really looked after from start to finish and Michael is such a fantastic dresser. I felt great and really enjoyed getting my hair done. Thank you for making my day. Honestly, thank you so much.Big thanks and see u again very soon x x

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Response from Sheen Hairdressing

Hello Emer and thank you for taking the time to review your AMAZING experience with Michael and our salon. It is our teams intention for all clients to enjoy their experience when visiting. We are delighted to hear we delivered for you and you love your hair. From Michael and Sheen Team we look forward to welcoming you again soon.

Haircut on a whim

Anonymous
17th Nov 2015
5.0

Took advantage of the walk in service. Wow! Naz was great,will definitely go back and have already recommended her to my friends.

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Response from Sheen Hairdressing

Thank you for taking the time to review your experience at Sheen Salon. We are delighted your experience with Naz was a great one! We look forward to welcoming you and your friends very soon.
From all at Sheen Salon

Super delighted with new hairstyle

Stargirl
11th Nov 2015
5.0

I was very impressed with my experience at Sheen hairdressing. Teresa took the time to discuss how I wanted my hair to be restyled and the results were what I expected. Many thanks for making my hair look and feel fabulous!

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Response from Sheen Hairdressing

Hello Stargirl! We are super delighted too to hear you were super impressed with your new hairstyle. Our aim is for all our clients to leave the salon looking and feeling fabulous. Thank you for taking the time to review us. We look forward to welcoming you again soon. From all the team at Sheen.

Very good

Anonymous
23rd Oct 2015
5.0

An excellent salon. The staff are skilled and knowledgable. You are treated with honesty and respect. The place is clean and well ran.

What more can you ask??

I'm a regular here.

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Response from Sheen Hairdressing

Thank you so much for taking the time to review our salon. We are delighted your experience with us has been excellent. We look forward to welcoming you again very soon. From all at Sheen Salon

first visit

Anonymous
14th Oct 2015
5.0

Today I had my first appointment at Sheen hairdressing and I'm not exaggerating... It was one of the best cuts I've ever had. Not just the cut and style which was perfect and the staffclearly highly skilled...but also the service, the shop was so clean and tidy and all for an incredibly affordable price. Can't wait to tell my family and friends!!

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Response from Sheen Hairdressing

Thank you so much for taking the time to review our salon. It makes us proud to hear your kind words on your salon experience with us. Thank you so much for spreading this with your friends and family and we look forward to welcoming you all to the salon soon! Remember to pass on your Recommend a Friend Card for you all to receive a 50% saving on your cut and style!

Mr

Ali
13th Oct 2015
5.0

Perfect.
From the second walked in till the moment we left, everything was perfect.
Thanks

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Response from Sheen Hairdressing

Perfection! Wow we couldn't be more proud in receiving your feedback on your salon visit. Thank you so much for taking the time to review us. We look forward to welcoming you again soon.

Why did I leave it so long?

Ruth
10th Oct 2015
5.0

I used to go to this salon when it was Indalo, and saw Dennis each time. He always did a fantastic job, but then I moved office locations and started going somewhere else. After yet another disappointing haircut somewhere else, I decided to return to Dennis... and he was as great as ever. Really attentive, really listened to what I said (e.g that I don't know how to blow dry properly, so can't have a haircut that's too 'sculptured'), cut my hair dry, then finished it off wet, so he could really get a feel for how it would look. I am so happy with the cut, and feel 10 years younger. I'm now wondering why I left it so long!

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Response from Sheen Hairdressing

Hello Ruth, Thank you so much for taking the time to review our salon and your experience with Dennis. We know how important it is to find the right stylist and so pleased you found us again!
We look forward to welcoming you again soon.

Great Hair do

Anonymous
5th Oct 2015
5.0

I was really impressed as have had lots of compliments further to my new 'look.'

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Response from Sheen Hairdressing

Thank you so much for taking the time to leave feedback on your experience with us here at Sheen. We are delighted you were impressed with your new look and it's fantastic to hear your friends are too! We look forward to welcoming you again soon. From all at Sheen.

Wonderful experience - thank you Lisa!

Lucy
26th Sep 2015
4.0

I've been searching for a couple of years for a decent hairdresser and by chance noticed sheen only recently (even though it's been a hairdressers in the past, I've clearly walked straight past)

Ever so grateful, Lisa was professional and very experienced, she listened to what I wanted and gave her welcomed advice. Considering I walked in with my hair in a state, she completely turned it around with a great cut and did a wonderful blow dry too. Something that is unbelievably hard to find in a hairdresser these days.

Must also note the girl that washed my hair was great too, loved the bonus head massage, best bit!

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Response from Sheen Hairdressing

Thank you Lucy for taking the time to review your salon experience with us this weekend. Lisa is just one of our salons experienced stylists and colourists we offer here and we pride ourselves on the relaxing cleanse and head massage for our clients. We are delighted you have found us and in particular Lisa your new found stylist! From all at sheen we look forward to welcoming you again soon to keep your hair looking its best. From all at Sheen Salon.

SHINE so BRIGHT

Julia Fuchs
18th Sep 2015
5.0

Hi there!

I was in the lovely salon todays noon and I´m verry happy with my verry nice new haircut. Michelle make´s it on her owne and was verry verry friendly.
She gives me a verry good consultation at first, than she washes my hair, cuts it drys it and styls it - and al that for just 27,- Pound. Wow!!

I´ll come back!

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Response from Sheen Hairdressing

Thank you Julia for taking the time to offer feedback on your first visit to Sheen salon. When walking past you were able to take advantage of our last minute standby appointment service which offers the same great value to our cut and style appointments. We are so delighted you are very happy with your experience and new haircut and we look forward to welcoming you again soon. From all the team at Sheen.

A very happy customer

Marie-Claude Parnell'-Kerr
15th Sep 2015
5.0

It was my first time at the salon and it was a very enjoyable experience. Very courteous and friendly staff. Skye did my hair exactly as i wanted. Great cut. I will definitely recommend and go back.

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Response from Sheen Hairdressing

Hi Marie-Claude, thank you for taking the time to leave feedback on your salon visit and hair cut with Skye yesterday. We look forward to welcoming you soon and please remember to pass your recommend a friend card to your friends so you both receive 50% saving on you cut and styles. From all at Sheen Salon.

Lovely Salon

Susie
5th Sep 2015
5.0

I have never felt so comfortable in salon before coming here, Michelle cut my hair which can be a real pain, happy just only maybe need a minor tweak done, she is good helpful, the receptionist made me feel at ease right away when I arrived.
Overall the best experience ever.
Thanks to Eve too.

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Response from Sheen Hairdressing

Hi Susie, Thank you for taking the time to review our salon. We pride ourselves on making our salon ambiance warm and inviting, ensuring clients feel at ease when they visit. We agree with you , Evie is fabulous with all our clients and visitors at Front of House. We are delighted you are happy with your haircut albeit needing a minor tweak. All of our services are unconditionally guaranteed, so please call us to arrange a time for Michelle to 'tweak' your hair in achieving perfection! Once again all at Sheen Salon look forward to welcoming you again soon.

Left salon crying with "Happiness" best experience ever!!!

Anonymous
4th Sep 2015
5.0

Michelle worked so hard to bring my hair back to normality, fantastic salon & staff, from reception to the coffee,
Thoroughly enjoyable experience can't wait to go back!! My hair is now stunning, thanks Michelle.xxx

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Response from Sheen Hairdressing

Thank you so much for taking the time to review your 'best ever' salon experience. Michelle truly understands and never underestimates the impact of our clients receiving not only a exceptional salon experience, but the impact of finding a hairdresser who connects to our clients, listens to their requirements and delivers. We love creating these special magical moments! From all at Sheen Salon we look forward to creating many more!

A great salon

Mrs E
1st Sep 2015
5.0

Friendly staff. Great cut and colour.

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Response from Sheen Hairdressing

Mrs E, Thanks you for sharing your comments on your salon visit and scoring us 5 star. We look forward to welcoming you again soon.

A Truly Wonderful Experience at the Sheen Salon!

Michelle Hart
24th Aug 2015
5.0

Michelle,the owner, took time with a pre-colour consultation and I was thrilled with the results.
I have received so many compliments about my hair! It looks fabulous!
The whole team are happy,friendly and welcoming and there's always a great atmosphere.
Everyone is dedicated to looking after the client and their needs.
An amazing Salon.

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Response from Sheen Hairdressing

NOTE - This review was sent to Salon Owner, Michelle Hart direct to her email from one of the salon clients, who could not review the salon online.

Just Fab

Amanda
21st Aug 2015
5.0

My home visiting hairdresser is in hospital and won't be around for many weeks so I was panicking! Going to a new salon is worse than going to the dentist.
Boy was I wrong! The lovely Naz listened and did exactly as I asked. With friendly staff and a relaxing atmosphere I would happily go back and might even consider a colour.
Thank you Sheen for an enjoyable experience.

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Response from Sheen Hairdressing

Hi Amanda, Thank you so much for taking the time to write such a fabulous review on your experience with us. We are pleased to hear we topped visiting the dentist! It just goes to show, going to a new hairdresser needn't be so daunting. Naz is one of our brilliant stylists who really helps clients to relax and listens to their needs. If you would like more information on how we we would enhance your style with colour please do not hesitate to have a complimentary consultation with us before your next visit or alternatively we will see you next time.

Lovely service

Sophie
15th Aug 2015
5.0

Had my hair styled by Michelle, she gives great advice and pays huge attention to detail. Will definitely be back for more.

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Response from Sheen Hairdressing

Hi Sophie, Thank you so much for taking the time to review your experience with Michelle on your first visit. We look forward to welcoming you again soon and hearing how you managed your new style.

outstanding salon SHEEN,richmond

Anonymous
15th Aug 2015
5.0

an amazing salon with staff who are clearly committed to delivering execellent customer service.
michelle ,the owner, took charge of my colour with a consultation and discussion really tailoring the colour to suit my needs, personality and lifestyle.
i felt completely relaxed knowing that i was in good hands.
michelle knows her business and is a shining example of what a fabulous hairdresser should be.
her salon is welcoming with a great atmosphere.
fantastic products used and attention to detail.
i am so glad i have found a suoerb salon and that michelle is now 'in charge' of my hair style and colour and future wedding.
i have received so many positive comments about the colour and friends and colleagues are desperate to know the shades used.
sorry guys that's between michelle and the cliient!
i adore my hair and keep admiring myself in the mirror!!!

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Response from Sheen Hairdressing

Dear Sheen Client, Thank you so much for taking the time to offer feedback on your visit to Sheen Salon. It is always a good sign when you receive positive comments from friends and colleagues when you visit the hairdressers. And yes, your colour is certainly tailored personally to you, so no worries - your secret formulas are safe with us! However, please let your friends know they are more than welcome to receive a complimentary consultation to discuss with their stylist what their secret formula would be. Michelle is very excited to be 'in charge' of your hair for your 'big day' and looks forward to planning with you on your next visit. We all look forward to welcoming you again soon.

Cut and blow dry

Anonymous
14th Aug 2015
4.5

Excellent service - my 10 year old adores her hair! Skye was fantastic!!

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Response from Sheen Hairdressing

We are delighted to hear you daughter adores her hair! We are just as pleased to hear you received an excellent service from us too! Thank you for taking the time to review our salon and your stylist Skye. We all look forward to welcoming you again soon.

Sky's styling skills

Anonymous
12th Aug 2015
5.0

Dear Sheen Hairdressing,

I have difficult hair, very thin and not much of it, sky cut it beautifully, and I am very pleased with the result,
Liz Allen

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Response from Sheen Hairdressing

Hello Liz, Thank you for taking the time to review your experience with Skye when you visited Sheen salon. We are absolutely delighted you are pleased with your hair. We pride ourselves not only the fantastic reviews we receive from our clients but the ongoing recommendations we receive too. Please do remember to tell your friends and family of the great haircut and pass on your recommend card for you to both receive 50% saving on your next haircut. From all the team at Sheen we look forward to welcoming you again soon.

Re: Excellent Haircut

Lol Grant
10th Aug 2015
5.0

My first visit to Sheen, Richmond was a real pleasure. My hairdresser Michelle advised me on an updated hair style and semi-permanent colour. I was extremely please with the results and have booked my next appointment.
This salon is under new management and they are certainly doing all the right things to provide an excellent customer experience and quality hairdressing.
A real gem in Richmond!

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Response from Sheen Hairdressing

Hello Lol, Thank you for taking the time to offer your feedback on your recent visit to Sheen Hairdressing. I am delighted you were pleased with your new look and the salon experience. I look forward to welcoming you again soon. Please tell your friends who haven't experienced us yet, and you will both receive 50% saving on your next cut and style.

Elaine Sadler

Elaine Sadler
2nd Aug 2015
5.0

Had my hair cut and blown dry by Skye. The service was excellent all the staff were very friendly. Skye gave excellent advice on the condition of my hair and suggested how best to style it which I now love. I have already recommended the salon to some of my friends.

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Response from Sheen Hairdressing

Hello Elaine, Thank you for taking the time to offer feedback on your excellent experience with us last week. We and especially Skye are delighted you love your hair and you you found the home care advice with styling tips valuable. It always helps that you are able to achieve similar results to you stylist when doing your own hair at home. And thank you again for recommending us to your friends. There is no better compliment, receiving a recommendation from someone who loves what we do. We look forward to welcoming you and your friends soon.

Great experience

Anonymous
1st Aug 2015
5.0

I popped in on the off chance of getting an appointment. All the staff I met were friendly and service was attentive without being overpowering. The salon experience was the best I have received in a very long time. My hair looks and feels better that it has done in years.

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Response from Sheen Hairdressing

Thank you for taking the time to write about your experience with us at the weekend. We are so pleased you found our team friendly and attentive. What pleases us most is you received the best salon experience in a long time, and you hair looks and feels better than it has in years! We are proud to hear your feedback and the team at Sheen look forward to welcoming you again soon.

Excellent service today

Anonymous
25th Jul 2015
5.0

Superb service today - everything from the response to my telephone call to the service I received in the salon. I will certainly recommenf Sheen to others locally.

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Response from Sheen Hairdressing

As a team we are absolutely delighted you experienced a superb service when you visited us this weekend. Thank you for recommending our salon to others, we really appreciate all recommendations and will endeavour to deliver the same experience to them too. Remember to pass on your recommend a friend voucher so you both receive a 50% saving on your cut and style. From all of us here at Sheen, we look forward to welcoming you and your friends again soon.

Sheen hair

Sophie Waters
23rd Jul 2015
4.0

Lovely cut and blow dry at the salon this evening, thanks... I was a bit confused about the price as I was charged full price for the cut although it should have counted as a stand by appointment as I just came in with no appointment, also you're advertising your first cut half price too? Perhaps these could be clarified?

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Response from Sheen Hairdressing

Hello Sophie, We are delighted you were happy with your cut and style with Naz when you visited the salon. Please accept our apologies, our communication between ourselves seems to have let you down on the charge of your service. Your appointment was a standby as you walked in last minute and our stylist was available. We will call you to refund the difference and our sincerest apologies for the confusion. We thank you for giving us the opportunity to put this right for you. Have a great holiday and we look forward to welcoming you again soon.

Fantastic service and hairdresser

Marla
22nd Jul 2015
5.0

I got an appt for the next day. The hairdresser was very professional and did a fabulous job. I love my hair now. She even served me tea (twice) while doing my hair. Loved the experience.

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Response from Sheen Hairdressing

Marla, thank you for your feedback on your first visit to the salon and your experience with your professional stylist, Naz. We are so delighted to hear you loved your experience and now your hair! We look forward to welcoming you again soon. Please remember to tell your friends about us to receive 50% saving on your next Cut and Style. We will have the teapots ready!