TONI&GUY Richmond

21, Hill St, Richmond, Greater London, TW9 1SX

About us

TONI&GUY Richmond are delighted to announce that through our recent refurbishment, this has enabled us to create the ‘ultimate salon experience’. Our stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

Members of our Colour team hold the prestigious L’Oreal Colour Degree and the Wella colour expert, so your hair will be in safe hands with our technicians.

We offer many additional services including Bridal and Occasion hair and the Keratin Smoothing blow-dry. We offer natural and discrete grey blending for the gents who want to discretely blend away those grey hairs. Our wide range of haircare products include Label.m, Kerastase, GHD and SmartBond, everything you need to keep you and your hair looking fabulous.

For more information on our services please speak to our friendly reception team who will be delighted to help.

Parking is available in the surrounding area.

We look forward to seeing you soon.

Read more...

Opening hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:30
Friday 09:00 - 19:30
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.75
642 verified reviews
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first visit

Anonymous
5th Sep 2017
Team Member: Joe
5.0

Great cut

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Response from TONI&GUY Richmond

Glad you liked it! Come back again soon,

Kind regards,

The ToniandGuy team Richmond

Cool Haircut and Great Service

Lisa
3rd Sep 2017
Team Member: Jessica
5.0

I had an extremely good haircut here on Saturday. My hair isnt easy to style. Jessica is very artistic and transformed my hair and listened very well to what l wanted. Clearly the staff here work as a great team, with all joining forces to make the Salon professional, friendly and clean when they were clearly busy. They are very welcoming. Instead of making it feel a hassle they were enjoying the buzz of lots of people.

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Response from TONI&GUY Richmond

Hi Lisa, Thank You for your lovely words about Jessica, we will be sure to pass on your message.
Hope to see you again soon!
Thanks, TONI&GUY Richmond

Jessica

Paul Gannon
2nd Sep 2017
Team Member: Jessica
5.0

Jessica gave me a great haircut. Her style was unhurried and she communicated well with me with respect to what I wanted

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Response from TONI&GUY Richmond

Thanks so much for your lovely review, Will be sure to pass on your kinds words to Jessica.
Look forward to seeing on your next appointment.
TONI&GUY Richmond

Excellent

Anonymous
2nd Sep 2017
Team Member: Dee
5.0

Dee was amazing, as always. A pleasure to see you every couple of weeks.

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Response from TONI&GUY Richmond

Thank You for your lovely words about Dee, she is Amazing and we will be sure to pass on your message.
Hope to see you again soon!
Thanks, TONI&GUY Richmond

Cut and colour

Jill Whitehead
2nd Sep 2017
Team Member: Jessica
5.0

Had a great cut really pleased with it. I love the colour as well.

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Response from TONI&GUY Richmond

We are delighted you liked your cut and colour at our salon and we would like to say THANK YOU for writing the review. Hope to see you again soon. Best wishes, TONI&GUY Richmond

Haircut

Abby Power
1st Sep 2017
Team Member: Sonia
5.0

Sonia did a brilliant job as usual.

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Response from TONI&GUY Richmond

Thanks Abby, she is one of the best, no doubt! Hope to see you soon,

Kind regards,

The ToniandGuy team, Richmond

Feedback

David Jones
24th Aug 2017
Team Member: Mark
4.5

Mark did really great job as normal;)

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Response from TONI&GUY Richmond

Hi David, thank you for your comments, looking forward to seeing you back in the salon soon,

Kind regards,

The ToniandGuy team, Richmond

First visit

Lorraine
22nd Aug 2017
Team Member: Ellena
5.0

So lovely. Well looked after. Lovely salon. Very relaxing. Excellent stylist and very understanding!

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Response from TONI&GUY Richmond

Hi Lorraine we are very glad you enjoyed the service at our salon.We will pass your review onto your stylist Ellena. The team at Toni & Guy Richmond look forward to seeing you again soon.x

Fabulous service

Anonymous
20th Aug 2017
Team Member: Adriel
5.0

Professional and friendly staff. Adriel went above and beyond to make my hair look and feel amazing. I will definitely be going back.

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excellent service

jill macartney
15th Aug 2017
5.0

Helpful friendly staff great haircut

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Wash and Blow

Audrey Stubbs
14th Aug 2017
5.0

Excellent once again the whole experience leaves you feeling relaxed and pampered !

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Perfect cut and curls

Tatiana
13th Aug 2017
5.0

Thanks Mark for another awesome cut and some gorgeous curls, very happy!

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Sonia is brilliant

Lynda Kopiski
13th Aug 2017
5.0

I always ask Sonia to cut/style my hair because she listens to what I want and knows exactly how to achieve it. Thank you!

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Good experience at Richmond

Laura Kerr
12th Aug 2017
4.0

Joe was an excellent stylist and offered helpful advice and suggestions regarding a new style.

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So happy!

Dee
8th Aug 2017
5.0

Rlly styled and cut my hair for me at the Toni and Guy Richmond branch. I've never been happier and absolutely LOVE it! The customer service was great too from all the team! I will be going back!

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Haircut

Sophie
6th Aug 2017
5.0

The result was perfect. Exactly what I asked for and gave me advice according to my hair type.

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Always good

Kylie
5th Aug 2017
4.5

Always know what they're doing and minimal fuss to decide what to do. Friendly staff and professional.

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T&G Richmond

Jaspal
4th Aug 2017
4.5

Had a great hair cut by Ellie today. Feels great.
I'll be back in a few weeks.
Thank you!

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Service

Tara Thompson Matthias
4th Aug 2017
5.0

Dee is wonderful, always a joy to see her. She makes my hair look gorgeous after every visit.

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Review

Anonymous
3rd Aug 2017
2.0

Sadly as i was the last appointment of the day the stylist was rushing and attention to detail was not to usual standard
Hair wash was poor and no head massage.
Hair straightners used but briefly and my hair was frizzy by the time i reached home 15 minutes later. Disappointing experience given the usual better standard. Despite being last client you do not want to feel you are a nuisance or deserve less time or less attention.

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Highlight with Di

Anonymous
29th Jul 2017
5.0

Di is amazing!

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Absolute artists

Sophie Whitehead
28th Jul 2017
5.0

Adriel is an absolute artist, I'm so pleased with my new colour, and Jessica gave me beautiful curls, with Mark taking gorgeous photos of me after. They all stayed late to make sure it was perfect and were an absolute pleasure to be around - thank you!!!

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Very happy

Anonymous
28th Jul 2017
5.0

Brilliant, caring, just what I needed.

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Exactly what I asked for - Amazing!

Natasha
24th Jul 2017
5.0

I went in for a consultation and was adviced about the best option for what I wanted. I then booked in for a few days later with a whole afternoon set aside to achieve the perfect colour. Dee was my colourist and she was incredible. Talked me through her plan and did my full head of highlights with precision and expertise. She ensured that the correct toners and products were used to get the colour I wanted for my sisters wedding. My cut was also perfect, having a chunk off the bottom the stylist did exactly what I asked for and styled it with such attention to detail, can't thank them enough! Great team and the perfect experience. Definitely recommend.

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Richmond

Richard Jolloway
23rd Jul 2017
5.0

Very professional. Thank you.

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Great as always

Taylor Dean
21st Jul 2017
5.0

Perfect experience couldn't rate this salon highly enough!

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Delighted once again :)

Sophie
20th Jul 2017
5.0

Massive thanks to the hugely talented Dee and Louise for making my hair look beautiful in readiness for holidays. Am over the moon!

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Great haircut rescue

Matt
18th Jul 2017
5.0

I had my hair cut else where the same day, it was shocking, so bad I had to get it done again
Went to TG RICHMOND at short notice
Receptionist was fun lovely and friendly, person who washed my hair was lovely and mark the hairdresser rescued my hair did a great job and we had a great laugh
I'll be back
Thanks
I still can't believe I had two hair cuts in one day!

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Very Happy

Anonymous
15th Jul 2017
4.5

Fab hair cut as usual. Thank you Joseph!

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Excellent place for guys

Anonymous
15th Jul 2017
5.0

Excellent place to go for a guys haircut - good if you are thinning on top - Sarah knows how to make the most of whatever you have left!

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Great

Nikki
14th Jul 2017
5.0

Superb, popped in for a blow dry, wash was lovely, they conditioned my hair and the blow dry was perfect. Friendly and great attention to details.

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Compliments coming!

Alison Miller
13th Jul 2017
5.0

I've had so many compliments about my hair in the last 6 months-all due to both colourist and stylist at my local T/G.
Just had my latest cut and looking forward to positive feedback!

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Very friendly & relaxing environment

Katie
8th Jul 2017
5.0

I really enjoyed my salon experience at Toni & Guy Richmond. My stylist, Joe was great & gave me a modern yet simple style.

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Highlights/Blow Dry 01 July with Sonia

Anonymous
2nd Jul 2017
4.5

Excellent service as usual from Sonia. She always is always attentive, friendly and extremely professional. As usual delighted with the results. She is a credit to your salon. The support staff are also friendly and attentive.
Christine Kirk

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Mark is excellent

Anonymous
29th Jun 2017
5.0

2nd cut & blow dry from Mark
2nd time I'm over the moon !
Thank you Mark
Julie

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Haircut by Mark

Anonymous
28th Jun 2017
5.0

Just love my new haircut and blow dry by Mark. He's rge only person i trust to cut my hair just how i like it. Beautiful. Thankyou Mark xx

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Really pleased

Anonymous
24th Jun 2017
5.0

Best hair cut I've had for ages. Thanks!

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Another superb experience

Anonymous
15th Jun 2017
5.0

After last month unbelievable restyle, I returned this month after 5 weeks for a trim. The experience was as good if not better. This time the salon was really busy, however I was hosted from the moment I walked through the door and everyone from the receptionist to my stylist were as attentive as last month when the salon was quiet. My stylist took as much time and care asking me how my hair had been, reviewing photos he'd taken on my phone of the restyle , and asking me what I wanted. I love Tony and guy Richmond, especially the 10% off I got for booking within 8 weeks, which I did again

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Ellie

Anonymous
10th Jun 2017
5.0

Ellie is awesome.

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Amazing

Anonymous
1st Jun 2017
5.0

Thanks so much ladies for taking suck great care of me today to top off my fab cut earlier this week !

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Response from TONI&GUY Richmond

Hi!
Thanks so much for your lovely review! We are glad you enjoyed your time with us!
Thanks,
TONI&GUY Richmond

Amazing Jessica!!

Anonymous
19th May 2017
5.0

Jessica is so professional, skilful, kind and nice!
She knows how to take care of her customers!
I am really hoping that Tony&Guy know how to rewarded her.
Thank you!!
Susanna

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Response from TONI&GUY Richmond

Hi Susanna, Thank You for your lovely words about Jessica, she is wonderful and we will be sure to pass on your message.
Hope to see you again soon!
Thanks, TONI&GUY Richmond

Amazing Jessica!!

Anonymous
19th May 2017
5.0

Jessica is so professional, skilful, kind and nice!
She knows how to take care of her customers!
I am really hoping that Tony&Guy know how to rewarded her.
Thank you!!
Susanna

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Response from TONI&GUY Richmond

Hi Susanna, Thank You for your lovely words about Jessica, she is wonderful and we will be sure to pass on your message.
Hope to see you again soon!
Thanks, TONI&GUY Richmond

All prettied up

Anonymous
16th May 2017
4.5

Thanks to Emily at the Richmond branch, for pretty-me-up hairdressing skills and a smart, professional demeanour. The front desk staff are likewise upbeat, polite and efficient. The new decor adds to a good experience all round.

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Colour with Dee

Anonymous
16th May 2017
5.0

Fantastic experience at the Richmond salon - warm welcome and the staff could not have been friendlier! Dee is phenomenal with colour and I'm delighted with the results. Can't wait to visit again - thank you T&G Richmond :)

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Response from TONI&GUY Richmond

Thank you for your lovely review!!
We are lucky to have Dee here with us, she is a fantastic hairdresser!
See You Soon
Thanks
TONI&GUY Richmond

Very good service and great cut

Anonymous
14th May 2017
5.0

A good salon with friendly staff. They sorted out a strange cut that I'd had elsewhere. Phew!

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6.46am

Anonymous
12th May 2017
2.0

Extremely disappointed with my experience at the salon today.
1). Was left waiting for at least 10mins having arrived.

2). Was criticised by stylist about my hair - didn't appreciate it.

3). Was totally humiliated when paying as she argued the price I usually pay was insufficient- unbelievable.

4) Normally I go to this salon and come out having had a great experience- Not this time - felt pretty angry and will not revisit.

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Response from TONI&GUY Richmond

Hi
Thank You for taking the time to leave us your comments. We are sorry that our level of service hasn't satisfied you this time. We aim to provided the highest and best experience to all our customers. We would like to discuss this further and see if there is anything we can do for you, so please email us on [email protected]
Thanks
TONI&GUY Richmond

Great Tony&Guy

Anonymous
6th May 2017
4.5

Pleased as always

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Response from TONI&GUY Richmond

Thanks for your great review!! Hope to see you again soon!

Thanks
TONI&GUY Richmond

Loved my exoerience

Anonymous
5th May 2017
5.0

Had a haircut and blow dry from Sara and she was excellent! Really listened to what I wanted and did exactly that. Live the new decor in Richmond.

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Response from TONI&GUY Richmond

Thank You for your lovely review!! Sara is a fantastic hairdresser and it's great to hear you love the new look as much as we do!

Thanks
TONI&GUY Richmond

A damned fine short hair cut

Anonymous
4th May 2017
4.5

Pleasant welcome and offer of tea. A stylist who listened to what I wanted and produced a lovely short cut just the way I like it.

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Response from TONI&GUY Richmond

Thank You for taking the time to leave us a review. We are so pleased you enjoyed your time in the salon.

Thanks
TONI&GUY Richmond

Thank you

Anonymous
30th Apr 2017
5.0

Great job Jessica. Thank you.

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Response from TONI&GUY Richmond

Thank you for taking the time to leave us a review! Jessica is a great stylist and we're so pleased you were happy with your hair today. See you Soon

TONI&GUY Richmond