TONI&GUY Richmond

21, Hill St, Richmond, Greater London, TW9 1SX

About us

TONI&GUY Richmond are delighted to announce that through our recent refurbishment, this has enabled us to create the ‘ultimate salon experience’. Our stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

Members of our Colour team hold the prestigious L’Oreal Colour Degree and the Wella colour expert, so your hair will be in safe hands with our technicians.

We offer many additional services including Bridal and Occasion hair and the Keratin Smoothing blow-dry. We offer natural and discrete grey blending for the gents who want to discretely blend away those grey hairs. Our wide range of haircare products include Label.m, Kerastase, GHD and SmartBond, everything you need to keep you and your hair looking fabulous.

For more information on our services please speak to our friendly reception team who will be delighted to help.

Parking is available in the surrounding area.

We look forward to seeing you soon.

Read more...

Opening hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:30
Friday 09:00 - 19:30
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.75
642 verified reviews
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Value
Result
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Great hair cut

Liz Priest
20th Dec 2019
Team Member: AUGUST
4.5
Appointment verified by SALONGENIUS Software

August is excellent - a very good haircut and charming service

Service
Value
Result
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Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Thank You for your lovely words about Augustina, she is Amazing and we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Another year of great cuts from Mark

Aileen
19th Dec 2019
Team Member: Mark
5.0
Appointment verified by SALONGENIUS Software

Last cut of the year. Met and hosted by Jade, always smiling and efficient and wonderfully friendly. Mark did another great cut. Always feel I get a really personal service even with a busy Christmas salon

Service
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Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Thank You for your lovely words about them both will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Trim

Larry
18th Dec 2019
Team Member: Mark
5.0
Appointment verified by SALONGENIUS Software

As usual Mark was really lovely , even though I was late for my appointment ?

Service
Value
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Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Great second visit

Debbie Ball
17th Dec 2019
Team Member: Matteo
5.0
Appointment verified by SALONGENIUS Software

Great people. Great hair do ?

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

T section

Helin
17th Dec 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

She is very talented and Her servise is excellent. And her apprentice Tayla is so helpful and they are all nice people.
Thanks a lot.

Service
Value
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Cleanliness
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Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Hair cut

Diane
16th Dec 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

It’s my first visit.
I had long hair and wanted a change. I had a chat with Melissa and showed her a couple of pictures and Melissa Set off and I’m really happy with my total new short hair style.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Cut

Janine Buerger
13th Dec 2019
Team Member: MELISSA
5.0

Absolutely great service!

Service
Value
Result
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Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Excellent

Anonymous
12th Dec 2019
Team Member: Nichola
5.0

She is great as always. Be gentle and quick. Thank you Nichols.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Best colour in a very long time

Brenda Banks
11th Dec 2019
Team Member: Nichola
5.0
Appointment verified by SALONGENIUS Software

Nichola has performed wonders with the right colouring. She achieves exactly the right shade to make me feel happy with the results. She is always so charming and friendly too. I will return to her every time.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Probably the best salon manager ever

Brenda Banks
11th Dec 2019
Team Member: JADE
5.0
Appointment verified by SALONGENIUS Software

Every time I visit the Richmond salon Jade, the Manager, offers the best experience I think I’ve ever had in a hair salon. Her attention detail and warm and professional manner are refreshing to say the least.

Service
Value
Result
Cleanliness
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Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Thank You for your lovely words about Jade, she is Amazing and we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Treated so very well

Brenda Bankd
11th Dec 2019
Team Member: Mark
5.0
Appointment verified by SALONGENIUS Software

Always so happy with Mark’s cut and interesting topics thrown in!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Brilliant

Cheryll
10th Dec 2019
Team Member: AUGUST
5.0
Appointment verified by SALONGENIUS Software

August gave a great haircut. I have fine hair and I am really pleased with the cut she gave me. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Thank You for your lovely words about Augustina, she is Amazing and we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Feedback

Ronvir Bilkhu
8th Dec 2019
Team Member: AUGUST
5.0
Appointment verified by SALONGENIUS Software

Best haircut ever, Augustine is very professional, skilled and friendly and listens to what I want.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Thank You for your lovely words about Augustina, she is Amazing and we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Frirndly, professional, clean and well run sLon

Liz Lightfoot
6th Dec 2019
Team Member: Louise
5.0
Appointment verified by SALONGENIUS Software

Louise is a very good colourist and Jade is an exceptional manager. She is always welcoming and remembers clients’ names.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Fantastic!!

Samantha Sherlock
29th Nov 2019
Team Member: Matteo
5.0
Appointment verified by SALONGENIUS Software

Great service!
With an incredible cut and blow dry ⭐️⭐️⭐️⭐️⭐️

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Thank You for your lovely words about Matteo, he is Amazing and we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Blow dry with Melissa

Carol Higgin-Jones
29th Nov 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

Perfect blow dry and really looked after by Melissa and Jade.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Excellent Service

Carmel Kelly
26th Nov 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

Excellent styling by Melissa. My hair looked great lots of volume

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Thank You for your lovely words about Melissa, she is Amazing and we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Perfect cut

May Renevey
25th Nov 2019
Team Member: AUGUST
5.0
Appointment verified by SALONGENIUS Software

Very professional and a brilliant hairdresser. I left 100% satisfied

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Thank You for your lovely words about Augustina, we will be sure to pass on your message.

Have a lovely Christmas and Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Love Melissa!

Stephanie Newman
25th Nov 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

Melissa is a great hair stylist. She listens to what you want and advises with her professional opinion. Been going to her for two years now, she is great.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Thank You for your lovely words about Melissa, she is Amazing and we will be sure to pass on your message.

Have a lovely Christmas and Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Love August’s cut!!!!!

Francesca Hanlon
23rd Nov 2019
Team Member: AUGUST
5.0
Appointment verified by SALONGENIUS Software

The lovely August cut my hair and did a blooming excellent job! It looks great! She always listens to what I ask and does just that! She’s an absolute star, so happy with the result!!!!!!!!!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Thank You for your lovely words about Augustina, she is Amazing and we will be sure to pass on your message.

Have a lovely Christmas and Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Fab haircut and blow dry

Suzi Lawrence
23rd Nov 2019
Team Member: AUGUST
4.5
Appointment verified by SALONGENIUS Software

I was a bit nervous to change hairdressers but i have received such a good quality cut and blow dry today from August, my hair has a new lease of life! Thank you so much I will definitely be back!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Thank You for your lovely words about Augustina, she is Amazing and we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Cut & Blow Dry

Emma Richards
16th Nov 2019
Team Member: AUGUST
4.5
Appointment verified by SALONGENIUS Software

Really lovely cut

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Toni&Guy Richmond salon

Thank you for your kind words we will be sure to pass on your message to Augustina.

Team Richmond look forward to seeing you again soon.

Regards
Richmond Toni&Guy

Amazing as always

Navin
15th Nov 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

Probably the best stylist I’ve met in the past 20 years. As well as a great hairdresser, Melissa is good fun and is sympathetic to my alopecia and increasing greyness/baldness! I cant recommend Melissa enough..

Service
Value
Result
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Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. Thank You for your lovely words about Melissa, she is Amazing and we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond

Men’s haircut

Rohit Kapoor
11th Nov 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

Anyone looking for a great haircut, Melissa is the one to see. She is very nice , friendly and great at her work.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon! Thank you for your lovely words about Melissa, we will be sure to pass on your message.

Jade & her team look forward to seeing you again soon.

Regards

Team Richmond

Blow dry and cut

Milla Volic
10th Nov 2019
Team Member: Matteo
5.0
Appointment verified by SALONGENIUS Software

Gives a great haircut and has a great taste in TV shows and movies

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon! Thank you for your lovely words about Matteo, we will be sure to pass on your message.

Jade & her team look forward to seeing you again soon.

Regards

Team Richmond

Colour

Liz B
9th Nov 2019
Team Member: Louise
4.0
Appointment verified by SALONGENIUS Software

Great colour and great service

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Jade & her team look forward to seeing you again soon.

Regards

Team Richmond

Wash and cut

Nick
9th Nov 2019
Team Member: Matteo
5.0
Appointment verified by SALONGENIUS Software

Matteo is both a great stylist and a friendly interesting guy too. I’d recommend him. When I saw what a great job he’d done of the woman whose hair he styled before me I knew I was in good hands.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon! Thank you for your lovely words about Matteo, we will be sure to pass on your message.

Jade & her team look forward to seeing you again soon.

Regards

Team Richmond

Blow dry with Louise

Carol Higgin-Jones
8th Nov 2019
Team Member: Louise
5.0
Appointment verified by SALONGENIUS Software

Brilliant blow dry from the lovely Louise, thank you x

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

Thank you for your lovely words about Louise, we will be sure to pass on your message.

Jade & her team look forward to seeing you again soon.

Regards

Team Richmond

Great

Liz Priest
3rd Nov 2019
Team Member: AUGUST
4.5
Appointment verified by SALONGENIUS Software

Great cut. Very well done!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon! Thank you for your lovely words about August, we will be sure to pass on your message.

Jade & her team look forward to seeing you again soon.

Regards

Team Richmond

Keratin Treatment

Anon
2nd Nov 2019
Team Member: Louise
5.0
Appointment verified by SALONGENIUS Software

Excellent

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Team Richmond look forward to seeing you again soon.

Regards

Team Richmond

Colour

Jennifer Bouley
31st Oct 2019
3.5
Appointment verified by SALONGENIUS Software

Happy enough with the colour and good advice but very disappointed with the rough dry.

Service
Value
Result
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Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are pleased you are happy with your colour and the advice given by louise. With regards to rough dries in the salon which are complimentary the hair is only blasted dry and quickly smoothed if you are looking for a professional blowdry it would be additional charges.

Team Richmond look forward to seeing you again soon

Regards
Team Richmond

Review

SkY
31st Oct 2019
Team Member: JADE
5.0

An amazing person deserves no less than 10/5

Service
Value
Result
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Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. Thank you for your lovely words about Jade, we will be sure to pass on your message.

Jade & her team look forward to seeing you again soon.

Regards

Team Richmond

Blow dry

Carol Higgin-Jones
29th Oct 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

Fabulous blow dry with Melissa

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. Glad you loved your blowdry

Team Richmond look forward to seeing you again soon.

Regards
Richmond Toni&Guy

All good

Marzena
26th Oct 2019
Team Member: Nichola
5.0
Appointment verified by SALONGENIUS Software

Everything was fine

Service
Value
Result
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Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us.

Team Richmond look forward to seeing you again soon.

Regards
Richmond Toni&Guy

Excellent experience

Stella
24th Oct 2019
Team Member: Nichola
5.0
Appointment verified by SALONGENIUS Software

Good colour and the toning and conditioning totally transformed my hair.
Really pleased

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Toni&Guy Richmond salon

Thank you for your kind words about Nichola we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Richmond Toni&Guy

1st haircut at Toni & Guy

Anonymous
19th Oct 2019
5.0

I am extremely pleased with how Melissa cut my hair and is really pleasant throughout the process.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Toni&Guy Richmond salon

Thank you for your kind words about Melissa, she is Amazing and we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Richmond Toni&Guy

Fantastic cut

Laura
18th Oct 2019
Team Member: AUGUST
5.0
Appointment verified by SALONGENIUS Software

Perfect cut as always and great hair advice. The whole team are terrific
Including Jade the salon manager.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Toni&Guy Richmond salon

Thank you for your kind words about Augustina & Jade we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Richmond Toni&Guy

18.10.19 cut and b.dry Richmond

Anna Price
18th Oct 2019
Team Member: Matteo
5.0
Appointment verified by SALONGENIUS Software

Excellent experience. I was brought a lovely cup of tea. Matteo made me feel relaxed, he was chatty and friendly. So pleased he didn't 'massage' my head when washing my hair- I hate that!! He listened to what I wanted, made recommendations and did a really good cut. Drying and styling was perfect also, and he indulged me with putting on the professional lamp for a photo! Can't fault the experience and cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Toni&Guy Richmond salon

Thank you for your kind words about Matteo, he is Amazing and we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Richmond Toni&Guy

More than just a haircut

Dan
16th Oct 2019
Team Member: AUGUST
5.0
Appointment verified by SALONGENIUS Software

Very happy with the haircut but even happier to have had such lovely, meaningful conversations with both August and Jay. Such delightful, genuine people :)

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Toni&Guy Richmond salon

Thank you for your kind words about Augustina & J, we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Richmond Toni&Guy

Great cut

Liz B
15th Oct 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

Lovely person
Skilled cutter
Really great hair cut

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Toni&Guy Richmond salon

Thank you for your kind words about Melissa, she is Amazing and we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Richmond Toni&Guy

Superb

Xavier b
14th Oct 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

Every time I get a haircut here I just love it! Melissa is super friendly and such a pleasure to talk to while I sit there and let her make me look great ☺️

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Toni&Guy Richmond salon

Thank you for your kind words about Melissa, she is Amazing and we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Richmond Toni&Guy

Hair magicians

Jessica
13th Oct 2019
Team Member: Louise
5.0
Appointment verified by SALONGENIUS Software

I decided to change my colour quite drastically and Louise helped me find the perfect colour and it came out exactly how I wanted it she is a hair magician!! Melissa cut my hair and gave me beautiful layers I absolutely love my hair thank you so much ladies ❤️

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Thank You for your lovely words about Louise and Melissa, They are the dream team and we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Richmond Toni&Guy

Thank you Melissa

Anonymous
12th Oct 2019
Team Member: MELISSA
5.0

Great welcome and amazing haircut and style, Melissa listened to everything I said and worked back into my hair at the end to ensure I was happy with the final outcome! Also recommended some great products to protect my hair from damage in the future.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Im glad Melissa was able to give you all the professional advice you needed for healthy hair. Thank you for your lovely words about Melissa, we will be sure to pass on your message.

We look forward to seeing you again soon.
Regards
Team Richmond

My global colour refresh, cut and style

Lucy Amos
12th Oct 2019
Team Member: JADE
5.0
Appointment verified by SALONGENIUS Software

Excellent service and an expert colour and cut. My hair looks amazing and I’ve already received compliments for it. Going back next week for a Keratin treatment!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Thank you for your lovely words about Jade, we will be sure to pass on your message.

Jade & her team look forward to seeing you again Saturday

Regards
Team Richmond

BLow dry

Fi
9th Oct 2019
Team Member: AUGUST
5.0
Appointment verified by SALONGENIUS Software

Very good

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

We look forward to seeing you again soon.
Regards
Team Richmond

Mrs

Nancy Lightfoot
7th Oct 2019
2.5
Appointment verified by SALONGENIUS Software

I don’t think my hair looks any different if I’m perfectly honest. I asked for brighter balayage (full head) and asked for it to be brought higher around the face to which my friends and family have also confirmed that my hair looks the same. It’s a shame because I was so happy with the first time I came to Toni and Guy Richmond. The team are friendly but I won’t come here again as £270 for your hair to look the same and tugged viciously whilst washing with no head massage is not what I look for in a 3.5 hour hairdressing experience.

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Atmosphere
Response from TONI&GUY Richmond

I am sorry to hear you were not happy with your service. Our manager would like to disscuss this situation further with you so Please contact the Salon on 020 332 0312 and ask to speak to Jade .
Or if you would prefer to email [email protected] and Jade will response via email.

Kind Regards,
Toni and Guy Richmond

Great haircut and environment

Rohit Kapoor
6th Oct 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

Always does an amazing job with my hair and is so nice and friendly.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Thank you for your lovely words about Melissa, we will be sure to pass on your message.

We look forward to seeing you again soon.
Regards
Team Richmond

Colour

Abby
5th Oct 2019
Team Member: Louise
4.0
Appointment verified by SALONGENIUS Software

Great advice from Louise on how to get rid of my dry ends!!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. Im glad Louise was able to give you all the professional advice you needed for healthy hair.

We look forward to seeing you again soon.
Regards
Team Richmond

Friendly and professional

Nicola
4th Oct 2019
Team Member: AUGUST
5.0
Appointment verified by SALONGENIUS Software

A lovely lady who made sure she was clear on what I wanted and did just that.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon!

Thank you for your lovely words about Augustina, we will be sure to pass on your message.

We look forward to seeing you again soon.
Regards
Team Richmond

25 years

Kathryn
3rd Oct 2019
Team Member: Mark
5.0
Appointment verified by SALONGENIUS Software

One of the Most difficult things about moving country is finding a hairdresser that you like and trust. Imagine my lovely surprise to return to London after 25 years abroad and find the same great cutter. This makes my return all the more easy. Thank you Mark for being here.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon with Mark who was your orginal stylist 25 years ago !
Thank you for your lovely words about Mark, we will be sure to pass on your message.

Team Richmond look forward to seeing you again soon.

Regards
Team Richmond