TONI&GUY Richmond

21, Hill St, Richmond, Greater London, TW9 1SX

About us

TONI&GUY Richmond are delighted to announce that through our recent refurbishment, this has enabled us to create the ‘ultimate salon experience’. Our stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

Members of our Colour team hold the prestigious L’Oreal Colour Degree and the Wella colour expert, so your hair will be in safe hands with our technicians.

We offer many additional services including Bridal and Occasion hair and the Keratin Smoothing blow-dry. We offer natural and discrete grey blending for the gents who want to discretely blend away those grey hairs. Our wide range of haircare products include Label.m, Kerastase, GHD and SmartBond, everything you need to keep you and your hair looking fabulous.

For more information on our services please speak to our friendly reception team who will be delighted to help.

Parking is available in the surrounding area.

We look forward to seeing you soon.

Read more...

Opening hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:30
Friday 09:00 - 19:30
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.75
642 verified reviews
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Value
Result
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Atmosphere
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All good

Liz Lightfoot
18th Jul 2019
Team Member: Louise
4.5
Appointment verified by SALONGENIUS Software

Louise is skilled colourist who manages to keep my hair brown but with different shades rather than a block colour so it looks more natural on a 60-something. I’d like to give a special mention to the lovely, warm and friendly receptionist who seems to manage the salon and makes clients feel welcome.

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us.
So happy you enjoyed your visit! Thank You for your lovely words about Louise and our Manager/Receptionist we will be sure to pass on your message.

Jade & her team look forward to seeing you again soon.
Team Richmond

Highly recommend

Eli Rodríguez
13th Jul 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

I have got my hair cut by Melissa at least 4 times. Not only did she totally get what I was looking for (I am kind of a demanding customer) but she was always a real pleasure to talk to... and the head massage... well, it keeps me coming back for more!

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Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you continue to enjoy visiting Richmond Toni & Guy Salon! Thank You for your lovely words about Melissa, she is Amazing and we will be sure to pass on your message.

Mellisa & the team look forward to seeing you again soon.

Team Richmond

Simply Wonderful

Samantha Sherlock
12th Jul 2019
Team Member: Jessica
5.0
Appointment verified by SALONGENIUS Software

Second visit to the Salon and the experience
Was as wonderful as the first time

Highly recommended !
My colour and blow dry was fantastic
Thanks girls

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Response from TONI&GUY Richmond

So Glad you left the salon feeling that way and enjoyed your time with us, we love having you in the salon!

We look forward to seeing you on your next visit,
Team Richmond

Haircut

Ramya
12th Jul 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

I loved my haircut and the services. Meslissa was really sweet and did an amazing job

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Response from TONI&GUY Richmond

Thank You for your lovely words about Mellisa, she is Amazing and we will be sure to pass on your message.

We look forward to seeing you again,
Team Richmond

Excellent

Nicola
12th Jul 2019
Team Member: Joe
5.0
Appointment verified by SALONGENIUS Software

Very pleased with my haircut.

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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair cut with Joe and we're so glad that you enjoyed your time with us.

We hope to see you again soon,
Team Richmond

Pownall

Anonymous
11th Jul 2019
5.0

Very good.

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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair.

We look forward to seeing you again,
Team Richmond

Excellent

Nikki
11th Jul 2019
Team Member: Jessica
5.0
Appointment verified by SALONGENIUS Software

I think the lady was called Jessica. She was excellent, came in early for my appointment, styled my hair the best it’s been done in years. Thanks so much. I feel fab!

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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair cut with Jessica and we're so glad that you enjoyed your time with us.

We hope to see you again soon,
Team Richmond

Happy

Avril Hurwitz
6th Jul 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

Very Happy with my cut Melissa. - thank yoy

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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair cut with Melissa and we will be sure to pass on your kind words.

We hope to see you again soon,
Team Richmond

Happy

Avril Hurwitz
6th Jul 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

Very Happy with my cut Melissa. - thank yoy

Service
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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair cut with Melissa and we will be sure to pass on your kind words.

We hope to see you again soon,
Team Richmond

Happy result!

Sevgi Elder
5th Jul 2019
Team Member: Mark
5.0
Appointment verified by SALONGENIUS Software

I like my haircut. Thanks Mark

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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair cut with Mark and we're so glad that your happy with your haircut.

We hope to see you again soon,
Team Richmond

Excellent

Ben P
5th Jul 2019
Team Member: Jessica
5.0

Excellent

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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair cut with Jessica.

We hope to see you again soon,
Team Richmond

Best highlights I’ve ever had!

Mollie Borges
4th Jul 2019
Team Member: Nichola
5.0
Appointment verified by SALONGENIUS Software

I booked a last minute T section appointment this afternoon with Nichola and I couldn’t have asked for a better appointment! She is so lovely and listened to exactly what I wanted. The whole experience was relaxing, beginning to end and the result was even better. An even, light and well applied highlights and rough dry.
Thanks Nichola, see you in 6 weeks! I’m definitely a new client of Nichola’s and Richmond, Toni & Guy!

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Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your first visit within the Richmond Toni & Guy Salon! Thank You for your lovely words about Nichola, she is Amazing and we will be sure to pass on your message.

Nichola & the team look forward to seeing you again soon.

Regards
Team Richmond

Mrs

Rania
3rd Jul 2019
Team Member: Jessica
5.0
Appointment verified by SALONGENIUS Software

She was very nice chatted with my son ,and gave him a very nice cut ,very friendly and professional

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your son's experience with us. We are so pleased that he enjoyed his service and we will pass this on to Jess.

We look forward to seeing you both again soon,
Team Richmond

Mrs

Rania
3rd Jul 2019
Team Member: Joe
5.0
Appointment verified by SALONGENIUS Software

Had a great experience ,very helpful

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Response from TONI&GUY Richmond

So Glad you left the salon feeling that way and enjoyed your time with us!

We look forward to seeing you again,
Team Richmond

Fantastic service

Samantha Sherlock
2nd Jul 2019
Team Member: Jessica
5.0
Appointment verified by SALONGENIUS Software

I met my stylist Jessica today for the first time! She was brilliant!
Along with a friendly and informative receptionist both girls were fantastic!!!
I felt great when I left the salon ready to start my day.

Thanks again
Oh and the coffee was phenomenal too! ❤️

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Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your first visit within the Richmond Toni & Guy Salon! Thank You for your lovely words we will be sure to pass on your message.

Jade & her team look forward to seeing you again soon.

Regards

Team Richmond

Balayage

Angela ODonnell
1st Jul 2019
Team Member: Nichola
5.0
Appointment verified by SALONGENIUS Software

Simply brilliant! Highly recommend Nichola. She really turned a grown out mess into an amazing new look. Brilliant! Great atmosphere in the salon. I had been with my previous stylist for years so I was reluctant to change. But so glad I did. Thanks guys and especially Nichola for creating a fresh new look. Delighted ????

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us. We are so pleased that you enjoyed your service, we will be sure to pass on your kind words to Nichola and the team.

Regards

Team Richmond

Fabulous colour with Louise

Julie C.
1st Jul 2019
Team Member: Louise
5.0
Appointment verified by SALONGENIUS Software

First time to have colour, Louise spent time going through colour choices and recommended the perfect choice. Will def be back to Toni&guy Richmond and Louise.

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Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your first visit within the Richmond Toni & Guy Salon!

We are so pleased that you enjoyed your service and we will pass this on to Louise.

Regards

Team Richmond

Saved the day

Mary
30th Jun 2019
Team Member: Jessica
5.0

We t to Toni&guy after being let down by a other salon.
Jessica and her colleague at the desk were very welcoming, calming and friendly. Jessica a washed and styled my hair, she was friendly, informative and very reassuring. Really pleased with my curls

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Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your first visit within the Richmond Toni & Guy Salon! Thank You for your lovely words we will be sure to pass on your message.

Jade & her team look forward to seeing you again soon.

Regards

Team Richmond

Excellent service

Valentina
26th Jun 2019
Team Member: Nichola
5.0
Appointment verified by SALONGENIUS Software

Excellent service, lovely experience. The team at Richmond Tony&Guy is very friendly and professional.

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us.
So happy you enjoyed your visit!

Nichola and the team look forward to seeing you again soon.

Regards

Team Richmond

Good experience

FM
26th Jun 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

Melissa was really lovely and did a brilliant job with my cut and an elegant blow dry finish. She also recommended the extra conditioning treatment for my dry hair. A very pleasant experience in all...Thank you very much! :)

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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair cut with Melissa and we're so glad that you enjoyed your time with us.

We hope to see you again soon,
Team Richmond

Global colour change

Lucy Amos
23rd Jun 2019
Team Member: JADE
5.0
Appointment verified by SALONGENIUS Software

The service was excellent, and I love the colour. Louise also helped to consult on the colour tone, and both her and Jade did a fantastic job.

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us.
So happy you enjoyed your visit!

Jade and her team hope to see you again soon,

Regards

Team Richmond

Best haircut in a while

Mimi
21st Jun 2019
Team Member: Joe
5.0
Appointment verified by SALONGENIUS Software

Joe gave me such wonderful service, he immediately understood my hair type and concerns and made a real effort to understand what I was aiming for. He gave me exactly the result asked for - so happy! I’ll definitely be back.

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Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon! Thank You for your lovely words about Joe, he is Amazing and we will be sure to pass on your comments.

Regards

Team Richmond

Beautiful hair!

Emma Valentine
20th Jun 2019
Team Member: Jessica
5.0
Appointment verified by SALONGENIUS Software

Jessica cuts my hair beautifully every time and always makes me feel like a million dollars! Highly recommended.

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Response from TONI&GUY Richmond

Thank you for finding the time to write your experience to us. We are so pleased that you continue to enjoy your service with us at Toni and Guy Richmond and we will pass this on to Jess.

Regards

Team Richmond

Haircut

Larry
19th Jun 2019
Team Member: Mark
5.0
Appointment verified by SALONGENIUS Software

I was very pleased with my haircut and the warmth of marks personality throughout

Service
Value
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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us.
So happy you enjoyed your visit!

Mark and the team hope to see you again soon,

Team Richmond

Thank you

Sarah
18th Jun 2019
Team Member: AUGUST
5.0

I had a treatment and blow dry. As always so pleased with the result!

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Response from TONI&GUY Richmond

So Glad you left the salon feeling that way and enjoyed your time with us!

We look forward to seeing you again,

Team Richmond

Men’s Haircut

Matthew Flood
16th Jun 2019
Team Member: AUGUST
5.0

Excellent service thank you

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us.
So happy you enjoyed your visit!

Jade and her team hope to see you again soon,
Team Richmond

Haircut

Tricia Hardisty
15th Jun 2019
Team Member: Joe
5.0
Appointment verified by SALONGENIUS Software

Good cutter

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Response from TONI&GUY Richmond

Thank you for finding the time to write your experience to us. We are so pleased that you enjoyed your service and we will pass this on to Joe

Regards

Team Richmond

Another fab job by Louise

Kiran Sehajpal
11th Jun 2019
Team Member: Louise
5.0

Another great job by Louise she knows my hair so well and exactly what’s best for it and genuinely cares about it !
Wouldn’t go anywhere else
x

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us. We are so pleased that you enjoyed your service and that you have found the perfect hairdresser within Toni & Guy Richmond, we will be sure to pass on your kind words to Louise.

Look forward to seeing you at your next appointment
Team Richmond

Ditch the T&G tv channel

Anonymous
11th Jun 2019
Team Member: Louise
4.0

Louise is amazing. She delivers great colour every time with no fuss. The salon is beautifully located with lovely layout and space. The piped music / video stream designed to promote the T&G brand is beyond awful. Nearly ruins the experience every time. Bad music, bad commercial-like blabbing - it’s not upgrading the salon visit one tiny bit. I’m bringing headphones next time. It’s THAT BAD. Zero marks for athmosphere.

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us. We will be sure to pass on your kind words to Louise.

We will be sure to pass on your comments regarding the TV's to Headoffice.

Regards
Team Richmond

Welcoming & patient!

Vandna
10th Jun 2019
5.0
Appointment verified by SALONGENIUS Software

Nicola was very patient and meticulous placing foils in my very long & very thick hair for over two hours!
Jade as always is very welcoming and again patient.
Thank you both

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us. We are so pleased that you enjoyed your service we will be sure to pass on your kind words to Nichola

The team at Richmond look forward to seeing you again soon.

Regards
Team Richmond

Highlight

Helin Konnolu
10th Jun 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

She is really good

Service
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Result
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Response from TONI&GUY Richmond

Thank you for finding the time to write your experience with us. We are so pleased that you continue to enjoy your service with us at Toni and Guy Richmond and we will pass this on to Melis.

Regards
Team Richmond

Always good

Vanessa Winsor
8th Jun 2019
Team Member: AUGUST
5.0
Appointment verified by SALONGENIUS Software

Good as always - been going to T&G for nearly 20 years - lovely international diverse team who work hard and are very good at what they do. I simply like going there.

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Response from TONI&GUY Richmond

Thank you for finding the time to write your experience with us. We are so pleased that you continue to enjoy your service with us at Toni and Guy Richmond and we will pass this on to Augustina.

Regards
Team Richmond

Graduated Bob

Abby Power
7th Jun 2019
Team Member: Joe
4.5
Appointment verified by SALONGENIUS Software

Joe is amazing. Cuts the perfect bob.

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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair cut with Joe and we're so glad that you enjoyed your time with us.

Regards
Team Richmond

Men’s cut with Melissa

Rohit Kapoor
6th Jun 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

Melissa done a great job with my hair and was friendly and open to what I wanted done. She made the experience very pleasant and I am rebooked for my next appointment with her.

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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair cut with Melis and we're so glad that you enjoyed your time with us.

We hope to see you again soon,
Team Richmond

Wonderful Colour Artist

Paula
5th Jun 2019
Team Member: Louise
5.0
Appointment verified by SALONGENIUS Software

Louis is not only an expert in colour but she’s a talented artist too. I’m delighted with my hair and the colour is sophisticated and vibrant.

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us. We are so pleased that you enjoyed your service we will be sure to pass on your kind words to Louise.

The team at Richmond look forward to seeing you again soon.

Regards
Team Richmond

Joe for cuts, Louise for Colour - incredibly talented!

Paula
4th Jun 2019
Team Member: Joe
5.0
Appointment verified by SALONGENIUS Software

First time for a cut with Joe and absolutely astonishing how perfect a hairstyle he gave me. I’m definitely going back!

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Response from TONI&GUY Richmond

Thank you for finding the time to write your experience to us. We are so pleased that you enjoyed your service and we will pass this on to Joe. Joe and the rest of our team are sure to give you honest and the best advice.

We Look forward to seeing you again soon,
Team Richmond

Cut

Nikki Eddery
2nd Jun 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

Melissa is an excellent at cutting hair. I love my hair cut and I highly recommend having your her cut by Melissa. Thank you.

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us. We are so pleased that you enjoyed your service we will be sure to pass on your kind words to Melis.

Regards
Team Richmond

Colour

Nikki Eddery
2nd Jun 2019
Team Member: Louise
5.0
Appointment verified by SALONGENIUS Software

I absolutely love my highlights. Louise is an excellent colourist as well as lovely lady. I highly recommend having your colour done by Louise.

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us. We are so pleased that you enjoyed your service we will be sure to pass on your kind words to Louise.

Regards
Team Richmond

Fantastic cut

Paula
1st Jun 2019
Team Member: Joe
5.0
Appointment verified by SALONGENIUS Software

Joe is absolutely talented. He listened carefully to what I wanted to achieve and then produced an even better hair cut! Came out of the salon feeling like a million bucks!!

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Response from TONI&GUY Richmond

Thank you for finding the time to write your experience with us. We are so pleased that you enjoyed your service and we will pass this on to Joe.

We look forward to seeing you again soon
Team Richmond

amazing hair style

Dina
31st May 2019
Team Member: Nichola
5.0
Appointment verified by SALONGENIUS Software

Nichola was awesome today as she was last time.
She always finds time for me and is a perfectionist as if she is doing her own hair.
I had an engagement to attend tomorrow and she made sure my hair looked great. She made a wavy hair style for me with a braid on the side. She js excellent in braids.
Thanks Nichola :))))) Im a very happy person now.

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us. We are so pleased that you enjoyed your service and that you have found the perfect hairdresser within Toni & Guy Richmond, we will be sure to pass on your kind words to Nichola.

Regards

Team Richmond

11/10

Xavier
31st May 2019
Team Member: MELISSA
5.0
Appointment verified by SALONGENIUS Software

Amazing service, friendly staff, excellent shop floor cleanliness. I’m looking forward to coming back next time!

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us.
So happy you enjoyed your visit!

Jade and her team hope to see you again soon,

Regards

Team Richmond

Great service

Lesly Villamin
25th May 2019
Team Member: Jessica
5.0
Appointment verified by SALONGENIUS Software

Jessica saved my lifeless hair!

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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair cut with Jessica and we're so glad that you enjoyed your time with us.

We hope to see you again soon,
Team Richmond

I love Joe

Emma Coltart
21st May 2019
Team Member: Joe
5.0
Appointment verified by SALONGENIUS Software

Fab haircut, gorgeous Joe, I knew I had picked the right hairdresser , I could feel it when I booked him online . Lots of praises to Joe , great guy and so talented x

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Response from TONI&GUY Richmond

Thank you for finding the time to write your experience with us. We are so pleased that you enjoyed your service and we will pass this on to Joe. Joe will be sure to give you honest and the best advice.

Regards

Team Richmond

A great salon experience

Belinda
21st May 2019
Team Member: Louise
5.0
Appointment verified by SALONGENIUS Software

A lovely salon experience. Louise knew exactly what to do, friendly & professional - the whole team were. I will certainly go back.

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us. We are so pleased that you enjoyed your service we will be sure to pass on your kind words to Louise.

The team at Richmond look forward to seeing you again soon.

Regards
Team Richmond

Awful experience

Anonymous
19th May 2019
2.0

Jessica was unpleasant from start to finish, it was as if she couldn’t be bothered to be there. She was rude about my hair and tried to upsell at every opportunity. She did very little to my hair for the price of the hair cut. I was really looking forward to my cut but left feeling anxious, embarrassed and ripped off.

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Response from TONI&GUY Richmond

I am sorry to hear you were not happy with your service. Our manager would like to disscuss this situation further with you so Please contact the Salon on 020 332 0312 and ask to speak to Jade .
Or if you would prefer to email [email protected] and jade will response via email.

Kind Regards,
Toni and Guy Richmond

Lovely hairdo

Liz B
18th May 2019
Team Member: Jessica
4.0
Appointment verified by SALONGENIUS Software

Jessica and Louise thank you
V good do and colour x

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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair cut with Jessica and colour with Louise we're so glad that you enjoyed your time with us.
We hope to see you again soon,

Regards

Team Richmond

Always great

Tarek
16th May 2019
Team Member: Mark
5.0

Professional, warm and time flies. Thank you.

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience to us. We are so pleased that you continue to enjoy your service with us at Toni and Guy Richmond and we will pass this on to mark.

Regards

Team Richmond

Great hair cut by Joe - exactly what I wanted!

Deborah
14th May 2019
Team Member: Joe
4.5
Appointment verified by SALONGENIUS Software

Great cut - thanks

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Response from TONI&GUY Richmond

Thank you for finding the time to write your experience to us. We are so pleased that you enjoyed your service and we will pass this on to Joe.

Regards

Team Richmond

Review

Laura cross
12th May 2019
Team Member: MELISSA
5.0

Amazing and such a lovely friendly lady.
Will defo be back

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us. So happy you enjoyed your visit!

Look forward to seeing you again soon,
Regards

Team Richmond

Great service and professional

Julia
11th May 2019
Team Member: Jessica
5.0
Appointment verified by SALONGENIUS Software

I had my haircut with Jessica many times and the result is amazing, I’m really happy with it, she is great!

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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair cut with Jessica and we're so glad that you enjoyed your time with us.
We hope to see you again soon,

Regards

Team Richmond