Hair Essence

4.94
25 Collier Row Rd , Romford, Greater London, RM5 3NR

About us

SM Hair Essence is a full service women’s hair salon located in Romford, England.

We are professional hairstylists and colour specialists who love taking care of your hair. Our innovative colouring technique and natural ammonia-free products will give you the perfect colour shades and healthier and stronger hair. And no more root touch-up either!

Read more...

Opening hours

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

Reviews

4.94
51 verified reviews
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Filter by rating

Hair colour

Sue biggs
1st May 2024
5.0

Great service from Tracey today great wash cut and colour. Really pleased with the total finish 😊

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Hair essence

Candice
13th Jan 2024
5.0

I went to hair essence today completely horrendous with my hair and come out completely transformed I was so please with my hair I feel and look better so so happy

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Long awaited cut for my long hair

Aman
11th Aug 2023
5.0

I’m one of those who doesn’t get their haircut often and when I do I’ve always gone to the same person. However when I found myself having to look elsewhere I stumbled upon Hair Essence. I’m glad I did, putting trust in someone new to do my hair doesn’t come easy. But Tracey did a fab job! Highly recommend! And with new customers offer it was a bonus. Also I can see owner looks after the place well, modern and clean.

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The best Transformation

Lisa
5th Jul 2023
5.0

After the worst week of my life I decided to treat myself and to cheer myself up. Tracey is AMAZING. Such an amazing stylist, lovely to talk to really really lovely person. Tracey done exactly what I asked for and even better. I felt amazing when I left the salon. Thank you so much. See again xxxxxx

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Layers

Xhevisa
5th Mar 2023
5.0

My stylist was Zana and she did an amazing job. Loved how she did my hair.

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Amazing transformation

Michelle
30th Jan 2023
5.0

First time I've visited this salon, Tracy was my stylist she did an amazing gob, and trust me she had her work cut out. Thank you so much. They was very friendly too. ♥️

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Highlights

Shamima
25th Jan 2023
5.0

I visited this salon for the first time I was a bit nervous. I had Tracey as my hair stylist. She made me feel comfortable, knew exactly what to do with my hair and the results were amazing. I'm happy with my new hair and will definitely recommend this place and will be back again soon.

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Tracey

Mandy
13th Apr 2022
5.0

Thank you my looks great

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Haircut

Mrs Emma Pinkus
11th Dec 2021
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

Love this shop! I wouldn’t go anywhere else Friendly atmosphere, fab service and a great haircut and blow dry. Thank you Soni. You are amazing x

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Well Highlighted!!

Mrs Valerie Cameron
7th Dec 2021
Team Member: Soni
4.5
Appointment verified by SaloniQ Software

Had half head of highlights and cut and blow dry by Soni. Colours were awesome and just right for my hair colour. Cut and blow dry finished off a perfect trip to Hair Essence.

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Amazing experience highly recommend

Tan
3rd Dec 2021
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

After many lockdowns, a pregnancy and completing a masters, it was time for me to leave the lockdown haircuts behind. I am new to the area and it was my first time at this salon . The stylists were patient with my requests and were so informed. It was a truly warming experience to be in this salon & I will deffo be returning again. Thank you again team, see you soon ! Xx

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Best hair dressers around

Mrs Gemma Dunbar
3rd Dec 2021
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

Always go to hair essence for few years, whether I wna go blonde or brown the colour is always amazing.

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Colour

Mandy seymour
29th Nov 2021
5.0

This salon is so beautiful, had my colour done by Tracey and I’m so pleased, Bev and soni are so lovely and welcoming. Highly recommend. I will be returning

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Amazing colour

Anonymous
29th Nov 2021
5.0

Best hairdressers in collier row. Come to hair essence today to have my colour done. Tracey is so welcoming and done a amazing job on my colour, Bev is also so lovely and welcoming. highly recommended. Lovely staff and beautiful salon. Will be returning.

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Amazing colour

Anonymous
29th Nov 2021
5.0

Best hairdressers in collier row. Come to hair essence today to have my colour done. Tracey is so welcoming and done a amazing job on my colour, Bev is also so lovely and welcoming. highly recommended. Lovely staff and beautiful salon. Will be returning.

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Amazing

Alem
26th Nov 2021
Team Member: Soni
5.0

Excellent experience with amazing result. After reading all the reviews, I decided to try this salon for the first time. both Charlie and Soni are professional and friendly. I had keratin done for the first time and the end result was AMAZING. Thank you and will book again soon.

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Update on my experience

Liliana Rabacel
14th Nov 2021
3.0
Appointment verified by SaloniQ Software

Update:

My hair looked great when I left the salon, however when I got home, I noticed that my hair was bleached too much and my top layer of highlights have fallen. Soni and Charlie recommended me come back after 6 weeks, however I am not going to make another appointment. This is the most disappointing experience I ever had at a hair salon. Not even sure how am I going to fix my hair..

The staff is very nice, nothing to comment on that, but the fact that my hair is damaged now, makes me question their expertise. This situation also made me reconsider my overall score regarding this hair salon.

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Response from Hair Essence

Thank you Liliana for giving us more information about your experience .we would be happy to issue a refund, or,if you're willing,we'd love for you to come back to the salon for a complimentary colour/treatment service with our colour expert. Thank you

Hairdressing experience

Pat Neville
9th Nov 2021
Team Member: Soni
5.0

As always a very pleasant experience. Soni is a brilliant colourist and stylist. Bev is very bubbly and makes you feel very comfortable.

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Response from Hair Essence

Thank you Pat! for taking your time to review our salon ?..

Thank you, Charlie!

Liliana Rabacel
6th Nov 2021
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

I booked an appointment with Hair Essence for the first time, based on the internet reviews. As I needed a complete look change, I had a root colour and balayage completed with cut and blow dry by Charlie. The result is stunning, beyond my expectations. Thank you, Charlie, for listening carefully to what I want and for all your care, suggestions and patience you had with me.

Big thank you to Soni as well. I had a consultation with her prior to my appointment with Charlie, as she wanted to make sure that I am not allergic to the hair dye. Soni is such a knowledgeable person, a true hair expert. She did make some great suggestions, and I took them on board immediately.

Overall, I had a great experience, the staff is really nice and welcoming and I would definitely recommend this salon to everyone.

Looking forward to coming back soon!

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Trim and blow dry

Linda Quick
6th Nov 2021
5.0

Tracey is very welcoming and friendly. Did what I asked and couldn’t wish for better.

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Response from Hair Essence

Thank you Linda for your lovely review ?

Amazing

Mrs Stephanie Harris
22nd Oct 2021
5.0
Appointment verified by SaloniQ Software

Always get the best service, Soni & her team are amazing- the most friendly girls, beautiful salon. Been going to Hair Essence for years- I wouldn’t go anywhere else. X

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Response from Hair Essence

Thank you Stephanie ?

Perm by Tracey

Charlie Curry
20th Oct 2021
5.0
Appointment verified by SaloniQ Software

Such a lovely place great experience for kids. Thank you so much Tracey

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Response from Hair Essence

Thank you Charlie for your lovely review ?

Cut and blow dry

Mrs Susan Ranson
8th Oct 2021
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

Very pleased with my hair and delighted with my stylist friendly and charming as ever

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Response from Hair Essence

Thank you Susan ?

Amazing!

Anonymous
6th Oct 2021
Team Member: Soni
5.0

I very highly recommend hair essence.
Soni is amazing! ❤️
Fantastic hair stylist! XXXX

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This is the one you're looking for..

Abbey Coleman
2nd Oct 2021
5.0
Appointment verified by SaloniQ Software

I came in with very coarse thick tangled hair and a self cut fringr that went wrong. Thanks to Charlie whos first day it was today at the salon, i came out with layered soft beautiful hair and my fringe looks so much better. Not only that, claudia helped me really relax with a soothing hair wash and massage which i really needed. There was another lovely lady there too whos name i didnt get but all of them worked so well as a team. Helping out each client in turn juggling tricky and basic hair goals. Loved the atmosphere and felt really cared about. Look no further..this hairdressers really is the little gem of collier row

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Response from Hair Essence

Thank you Abbie for your kind review ?

Good service

Anonymous
22nd Sep 2021
5.0

Able to do my hair within 1hr very efficient and love my hair thank thank you

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Response from Hair Essence

Thank you ?

Great hairdressers

Amy
16th Sep 2021
5.0

A lovely, friendly stylist called Jolly, cut and styled my hair. I was very pleased and would definitely recommend. Thank you

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Happy

Sharon Golding
7th Aug 2021
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

Thank you Soni
As always my hair looks beautiful
Would recommend this salon

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Hair

Mrs Susan Ranson
26th Jul 2021
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

Very good experience. Delightful stylist and decor of salon. Very clean. Very good standard of service.

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Pamper morning

Sharon Golding
3rd Jul 2021
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

After working this week there is nothing better than Soni giving 5 * attention to my hair and coming away looking and feeling gorgeous thank you Soni would recommend a visit to this salon

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Satisfactory

Mrs Pam Yates
15th Jun 2021
5.0
Appointment verified by SaloniQ Software

Enjoyable experience. Professional and courteous staff.
Sorry, can't remember the name of my stylist.

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Hair cut & blow-dry

Anonymous
18th May 2021
5.0

Very pleased with the attention and service given

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Cut & blow dry experience

Anonymous
14th May 2021
5.0

I always enjoy my experience at this salon and soni is lovely and always does my hair the way I like it.

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Stunning!!

Hilary
10th May 2021
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

Decided to have a bit of ‘colour’ this time and what a lovely outcome; feel and hopefully look 10 years younger!! Thank you!!

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First time in salon.. Great experience and amazing therapist!

Stephanie Tesler
28th Apr 2021
Team Member: Yolanda
5.0
Appointment verified by SaloniQ Software

Lovely and clean salon. Went into the treatment room and my therapist was very welcoming and friendly. Had a great experience for my first time and will definitely be coming back! Thanks so much for a great experience!

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Colour, cut & blow

Ann Smith
28th Apr 2021
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

Yet again another fantastic hair design, as always a very, very happy customer x

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The best hairdressers

Jackie Lockwood
19th Apr 2021
Team Member: Soni
5.0

Amazing colourist / stylist. Always a lovely experience, when visiting the salon , all the staff are so friendly and helpful. Highly recommend this salon . Would not go anywhere else .

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Feeling Special

Sharon Golding
16th Apr 2021
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

After a long wait due to pandemic I have now had my hair made to look beautiful
The professionalism that is shown in this salon is unbelievable I would recommend to anyone wanting a good service,cut, colour and made to feel special to book now

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Fantastic

Carla
16th Apr 2021
Team Member: Yolanda
5.0
Appointment verified by SaloniQ Software

Always happy with cut and colour , I’ve had Soni and Yola and they are both fantastic! A lovely happy atmosphere Wouldn’t go anywhere else.

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Amazing

Karen Wright
5th Dec 2020
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

Soni is amazing & a beautiful person
- my hair is the best it has ever been.
Highly recommend XXX

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Great service as always

Kelly Peacock
2nd Nov 2020
5.0
Appointment verified by SaloniQ Software

Quick efficient clean and tidy.

Friendly service and everyone mucks in to keep things moving.

Pleased with my colour and cut as always.

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Response from Hair Essence

Kelly thank you so much for your kind words and leaving us such a lovely review..i am glad that you're happy with your hair..looking forward to seeing you in salon soon. THANK YOU

Soni is EXCELLENT

Pauline Felix
13th Oct 2020
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

Excellent cutting by Soni- I have thick wavy hair and some stylist moan my hair is too thick. Soni says I have great hair to work with, and she never has any trouble cutting it. I also have two tone highlights that is a rich colour that looks extremely natural- always so happy with the service!

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Response from Hair Essence

Pauline ! thank you so much for taking your time to leave us such an amazing review..we are looking forward to seeing you soon. THANK YOU

The best

Jo Butcher
8th Oct 2020
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

Soni is a great hairdresser. She understands my thick, unmanageable hair and thins it out creating a style that looks great and most importantly I can manage. She listens to my ideas and is very professional. The salon is very clean and I always feel safe there.

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Colour n cut

Ann Smith
7th Oct 2020
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

Yet another great experience, always made to feel special and my hair which can be troublesome coloured and cut to my request, perfect!

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Hair colour, cut and blow dry

Patricia Neville
28th Sep 2020
Team Member: Soni
5.0

This was only my third time in this Salon. I absolutely love hii I w my hair has been cut. The colour is spot on what I wanted. lovely atmosphere and everyone very nice. Will definitely be a regular customer.

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Response from Hair Essence

Pat, thank you so much for taking the time to review your visit to our salon. we are over the moon that you are so happy with the end result. Hope to see you again soon X

Perfect Colour & Cut

Miss Tania Muhith
19th Sep 2020
Team Member: Yolanda
5.0
Appointment verified by SaloniQ Software

Just perfect. The salon and everyone there were so welcoming and accommodating. The results speak for themselves - so so happy with the colour and cut. Looking forward to my next visit! Thank you SO much!

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Response from Hair Essence

Thank you so much for your review, your hair looked great. See you soon

What a lovely place.

Mr Patrick Sullven
18th Sep 2020
5.0
Appointment verified by SaloniQ Software

I was walking past Hair Essence when I got a sudden urge for a manicure. I'm a 53 year old man so was totally out of my comfort zone. I was made to feel completely welcome as soon as I walked in and was looked after by Fatima. Fatima, along with all the other staff, was very friendly and did an excellent job sorting out my very grubby man nails. The social distancing was very strict and everybody was wearing masks which made me feel very safe. The shop was spotless and very nicely laid out. I would absolutely recommend Hair Essence to both female and male friends and family.
I've not a regular customer to hair and beauty salons so can't compare with others, but I've given 5☆ because I enjoyed my time there so much,

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Response from Hair Essence

Thank you so much for your kind words, Fatma will be thrilled to hear this. See you soon

Great experience!

Ruky Patel
4th Sep 2020
Team Member: Ayse
5.0
Appointment verified by SaloniQ Software

Just had hair trim for my daughter... really friendly staff, great hair cut and overall a fantastic salon. Will be using again.

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Response from Hair Essence

Thank you Ruky for leaving us this fantastic review! Looking forward to seeing you again soon. Many thanks x

Lovely experience

Lisa Jameson
3rd Sep 2020
Team Member: Soni
5.0
Appointment verified by SaloniQ Software

Had a colour and cut which I am very happy with, the stylist was super friendly and very helpful in choosing the right colour, the salon is beautiful and clean. I would definitely recommend this salon and will definitely go back

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Response from Hair Essence

Hey Lisa! Thank you for leaving a great review! it was our pleasure! thank you for choosing Hair Essence!

Fantastic job!!

Miss Erin Cani
21st Aug 2020
Team Member: Ayse
5.0
Appointment verified by SaloniQ Software

Had a half a head, cut and blow dry today at the salon. Very pleased with the result. Ayse took particular care and gave me some helpful advise regarding the colour. The ladies were helpful and very friendly. Will definitively recommend!!

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Response from Hair Essence

thank you Erin for your lovely review..looking forward to seeing you soon.thank you x