Our team deliver superior hairdressing and treatments, and our beautifully designed salons offer you a space to relax.
Our team deliver superior hairdressing and treatments, and our beautifully designed salons offer you a space to relax.
Read more...I felt that the person did not put enough layers on my hair it hardly looked cut n this was a senior hair sylist
Thank you for taking the time to leave a review, please get in touch with the salon and ask to speak to Chelsea or Heidi who would be happy to discuss your haircut. We hope to see you again soon.
Excellent service very friendly staff really enjoy getting my hair done there. Very informative for help with my hair
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Had amy cut my hair today has cut it perfectly she always concentrates and knows how my hair falls. Love it
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Been here a couple times now for highlights and a cut and it's been great each time. Very happy with the highlights and service provided. The salon it self is clean, modern and relaxed. Having an extensive offer of drinks and some food is great.
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Excellent service as usual from Julie!
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Highlights great. However didn't expect blow dry to be carried out by an inexperienced trainee. After explaining how I would like my hair to be dryed I was upset with the flat unskilled awful result!! Not worth the £80 I was charged
Thank you for taking time to leave a review, we are delighted that you are happy with your highlights, we do not package any of our services as we like our clients to have choice on how much they spend, however we do offer a blowdry with any of our stylists at an additional charge or a complimentry blowdry is with one of our trainees. We try to get our trainees as experienced as we can for this but it is a complimetry service and they are not qualified and still training, we are more than happy to welcome you back and have one of
our stylists blowdry your hair and we are happy to offer a 20 % discount for this. We hope to see you again soon.
Had a great haircut with Julie today. I was made to feel like I was the only one in the salon, very attentive and listened to what I wanted. I'll be going back to Julie in future. Thank you for making my hair look and feel great Julie. x
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Great service and experience, Ian is always attentive and knows exactly what to do with my hair.
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Service always good
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Great haircut from Jodie and good service as usual
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I have always disliked getting my hair cut, buy Jodie always makes it a most pleasant experience,so I keep coming back.
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Professional, knowledgeable and friendly. Chelsea is amazing at her job and the rest of the team are great too. Never a concern. Love this place.
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I booked Toni & Guy in Romford expecting great hair colour and knowledge from the staff. I have been doing my highlights for 14 years and I have never felt so upset after my hair done. I ended up with no sence of design on my hair, all my previous in between shade has been coloured over, have orangy bits and tint in my hair various places which look like dots. On top of that i requested a gentle super light pinkish effect. Ended up having extremely light pink near the front on my roots, and different pink through rest of my hair. After getting in washed 3/4 times the pink is still there...after asking why my hair has turned more orange, the hairdresser said its the toner, but even after the cleanse of 3/4 times - it was still orange..to that i then just gor a "i dont know"..i have never ever felt like this after a hair appointment..and I paid for getting my hair ruined...
Thank you for taking the time to leave a review, we are as disappointed as you are that you are not happy with the service that was carried out on your hair, As you can see from all of our other fabulous reviews this is extremely unusual however we have given you a full refund on this occasion as we knew you were going on holiday, we hope you had a great time and we would love to be able to restore your faith in Toni and Guy Rumford and would like to offer you aswell as the refund a complimentary color service with our Salon Manager Heidi this shall be valid until 30th September. Hope to see you again soon.
Ben who cut my hair today, was very understanding n patient as it was the first time in years that I was going to have my hair cut very short. He wasn't scissors happy n after the first round of cutting my hair, he asked if I wanted it shorter b4 proceeding to cut it shorter. Ben has a great rapport with his clients. Will certainly ask for Ben again next visit.
Rosie was very nice too. She offered coffee which was welcoming. It's nice to know that I could have had the foot massager if I wanted to. She gave a good massage to my head while washing my hair. My neck was completely dry when she finished which has not always been the case with other hairdressers. Very nice lady.
All in all, a good experience at T&G today. Thank u!
Bee
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Friendly atmosphere , good service,
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Olivia as always welcoming always satisfied with result
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Always a lovely smile and conversation. More than pleased with each service. Thanks Amy your a star!
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Lovely and friendly.
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My first ever facial so was a little apprehensive. It was so relaxing and calming. My complexion was so much brighter and plumper afterwards. Lesley is so experienced and makes you feel at ease. I have already booked to go back next month.
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Very happy with my eyelash lift and excellent service.
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Ian has been cutting my hair for a number of years. He knows what I expect and has always delivered. His customer care is excellent. Thankyou Ian for today!!!.
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I feel a bit like I've had a spa day today. Massage, facial and nails polished with Lesley and cut and blow dry with Jodie. A lot of money to spend in one day but thoroughly enjoyed and much needed. Thank you to both!
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Amy is brilliant and always very professional , I find everyone friendly
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Fine
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Haircut was perfect as usual! Chelsie was happy, attentive and friendly! Great overall experience!
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Friendly stylists, extremely pleased with my highlights & cut.
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Amazing as always. Thank you once again.
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Very pleased with my appointment, Ian cut & blow dryed my hair exactly as I requested
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Excelkent
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Iain did an amazing job! Fantastic at colouring!
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Excellent service as normal, all very friendly Jodie always cuts and styles my hair as I like it.
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Great everything!
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lovely and friendly
Service good as always
Good wash and blow dry
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Ask for a method for thicker and she was able to find a method very quickly. Also friendly as always
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It was a lovely day. Very professional and attentive staff.
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lovely and friendly
Service good as always
Good wash and blow dry
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My child has autism and is not fond of the hairdressers, by the time we left she was already talking about her next visit, it is very unusual for her to sit for long periods but the stylist was excellent and my little girl left feeling like a star, thank you so much !
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Ian & all the staff are all so friendly, he done an amazing blow dry will be going back!!
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Pleasant experience
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Salon is spacious & clean.
I would visit again.
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Brilliant as ever!
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Lovely people, great service.
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I've been going TomTom n guy. (Romford) for over 20 years. And never once been disappointed.
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Chelsea was as amazing as ever.
Thank you taking the time to leave a review, we are glad you had a great experience with chelsie, we look forward to seeing you again soon.
Really good. Got what I asked for with great level of professionalism and delivery.
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I would rather never have my hair cut or coloured again than go to anyone other than I am and Heidi at Toni & Guy Romford. A truly superior hairdressing experience.
Thank you taking the time to leave a review, we are glad you had a great experience, we look forward to seeing you again soon.
Ian is so lovely...I am so pleased with my colour and so grateful with the advice he was able to give me regarding hair styles for my naturally curly hair - THE MAN IS A GOD!!!!???
Thank you taking the time to leave a review, we are glad you had a great experience with Iain, thank you for your kind words! we look forward to seeing you again soon.
Incredible service and results from Lesley at Toni&Guy Romford. Fully reccomened
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I visited the salon on the complete off chance of having some ballyage lighter pieces through my hair which is usually difficult to do but I was so impressed
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Great salon, great atmosphere and expert stylists
Thank you for taking time to leave a review, its lovely to hear that you had a great experience,we look forward to seeing you soon
Our team deliver superior hairdressing and treatments, and our beautifully designed salons offer you a space to relax.