TONI&GUY Romford

59 South Street, Romford, Greater London, RM1 1NA

About us

Our team deliver superior hairdressing and treatments, and our beautifully designed salons offer you a space to relax.

Read more...

Opening hours

Monday 08:00 - 18:30
Tuesday 08:00 - 20:30
Wednesday 08:00 - 20:30
Thursday 08:00 - 20:30
Friday 08:00 - 19:00
Saturday 08:00 - 18:00
Sunday 08:00 - 17:00

Reviews

4.78
751 verified reviews
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Filter by rating

Superb experience

Anonymous
16th Aug 2020
Team Member: Chelsea
5.0

Lovely experience having my hair done today.
Comfortable environment, staff friendly. Great to have stylist throughhout. As ever I am very pleased with my expert haircut. Professional and welcoming salon.
Very positive about it all.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with us, we look forward to seeing you again soon.

Transformation!

Georgia Mahoney
16th Aug 2020
5.0
Appointment verified by SALONGENIUS Software

I had a mega transformation today with Abby and I’m beyond happy! She transformed me from black to copper with honey blonde streaks in ONE sitting !!!! She did an amazing job and I’ve booked in for 6 weeks time for another cut and blowdry! The cleanliness and professional standard of the store was impressive as well.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review Georgia, we are glad you had a great experience with Abbey and thank you for your kind words!, we look forward to seeing you again soon.

Fantastic service

Susan taylor
15th Aug 2020
Team Member: Iain
5.0
Appointment verified by SALONGENIUS Software

Great stylist relaxed atmosphere highly recommended

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with us, we look forward to seeing you again soon.

Blow dry

Eileen Fenwick
15th Aug 2020
Team Member: Olivia
5.0
Appointment verified by SALONGENIUS Software

As usual very satisfied with Olivia professional in every manner goes out of her way to help (by that I mean ) I needed to change a future date Olivia has changed her start time to suit my needs

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with Olivia, we look forward to seeing you again soon.

Amazing

Geraldine
13th Aug 2020
Team Member: Iain
5.0
Appointment verified by SALONGENIUS Software

My first visit to the salon in six months. It was amazing. Thank you.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review Geraldine, we are glad you had a great first experience with Iain, we look forward to seeing you again soon.

Professional

Elena
12th Aug 2020
Team Member: Olivia
5.0

Very happy whit my highlights, Olivia did a great job.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with Olivia, we look forward to seeing you again soon.

Highlight and Cut

Susan Walker
12th Aug 2020
Team Member: Olivia
5.0
Appointment verified by SALONGENIUS Software

Olivia rescued the home colour I did during lockdown. Once again Olivia was very professional, friendly and knowledgeable. I would highly recommend Olivia to friends and family. A great asset to Toni and Guy Romford Branch.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review Susan, we are glad you had a great experience with Olivia, we look forward to seeing you again soon.

Superb experience

Katie
11th Aug 2020
5.0

Lovely experience having my hair done today.
Comfortable environment, staff friendly. Great to have stylist throughhout. As ever I am very pleased with my expert haircut. Professional and welcoming salon.
Very positive about it all.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review Katie, we are glad you had a great experience with us, we look forward to seeing you again soon.

Relaxing experience

Meng
11th Aug 2020
Team Member: Demi
5.0
Appointment verified by SALONGENIUS Software

It is my first time in Toni & Guy. I was really pleased with my new hair, thanks to Demi. She was friendly and professional.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review Meng, we are glad you had a great experience with Demi, we look forward to seeing you again soon.

Morning with Chelsea

Elena Fitzgerald
11th Aug 2020
Team Member: Chelsea
5.0

Chelsea is very professional and supportive. She always makes my hair glam. This morning I have decided to change my hair style and she was so supportive! Big Thanks to her . Kind Regards, Elena

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review Elena, we are glad you had a great experience with Chelsie, we look forward to seeing you again soon.

Cut and blow dry

Dipa Bishop
10th Aug 2020
Team Member: Demi
5.0
Appointment verified by SALONGENIUS Software

Demi was great listened to what I wanted and got it just right. She also cut my daughter’s (10yo) hair and made sure to ask her what she would like, if she was happy during and after the cut.
Great experience especially after a difficult few months.

I also wanted to say the young lady who washed our hair was also very friendly and put us at ease straight away. She made my daughter feel very special and it was very appreciated.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with Demi and one of our assistants , we look forward to seeing you again soon.

Pleasant experience

Dee
10th Aug 2020
Team Member: Olivia
4.5
Appointment verified by SALONGENIUS Software

Olivia was very helpful and professional. I left the salon feeling great about my hair.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with Olivia, we look forward to seeing you again soon.

Colour

Ellie court
10th Aug 2020
Team Member: Olivia
5.0
Appointment verified by SALONGENIUS Software

Olivia knew exactly how I wanted my hair, it come out looking better than I expected, love it!!! very happy with the service

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with Olivia, we look forward to seeing you again soon.

Review

Sandra
9th Aug 2020
4.5
Appointment verified by SALONGENIUS Software

Colour very good as usual and very pleasant service.
Had a sweet junior doing shampoo lovely girl but blow dry was not very good she said she had only worked there a few weeks, would have preferred a bit of supervision for her not her fault though, others all good x

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review and thank you for your feedback, we are glad you loved your colour, we look forward to seeing you again soon.

Friendly and professional

Diane
9th Aug 2020
Team Member: Olivia
5.0
Appointment verified by SALONGENIUS Software

After explaining my highlighting goals, Olivia assessed what could be achieved with my existing hair colour and how it might meet my expectations. The results were fantastic! Olivia worked efficiently and professionally throughout.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with Olivia, we look forward to seeing you again soon.

Customer Service

Patricia
8th Aug 2020
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Chelsea gave an excellent service and also gave good hair advice. A very warm and friendly hair stylist. My first time using Chelsea was very impressive.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a 5* review, we are glad you had a great first time with Chelsie, we look forward to seeing you again soon.

Amazing haircut

Lisa ward
7th Aug 2020
Team Member: Demi
5.0

Absolutely in love with my hair cut by Demi today. She done such a good job and i couldn't be more happier. Highly recommend Demi!

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Response from TONI&GUY Romford

Thank you for taking the time to leave a 5* review Lisa, we are glad you had a great experience with Demi and love your hair, we look forward to seeing you again soon.

Brillant services.

Lisa ward
7th Aug 2020
Team Member: Olivia
5.0
Appointment verified by SALONGENIUS Software

Id like to say Olivia was so helpful and honest. She told me what would be best for my hair and gave me a few ideas. In the end i went for a complete colour change and i am absolutely in love with it! Highly recommend Olivia!

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Response from TONI&GUY Romford

Thank you for taking the time to leave a 5* review Lisa, we are glad you had a great experience with Olivia and love your hair, we look forward to seeing you again soon.

Second visit to Demi!

Jodie Fermor
7th Aug 2020
Team Member: Demi
5.0
Appointment verified by SALONGENIUS Software

Came out of the salon feeling so much lighter and happy, like a new person! Demi was friendly and professional.. the salon was a high standard of cleanliness with surfaces being wiped down, masks worn and gowns cleaned

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Response from TONI&GUY Romford

Thank you for taking the time to leave a 5* review, we are glad you had a great second experience with Demi, we look forward to seeing you again soon.

T&G Experience

Connie Smyth
6th Aug 2020
5.0
Appointment verified by SALONGENIUS Software

Very nice atmosphere and everything was kept clean and tidy. My stylist was lovely (Abby) and did a great job on my hair. Highly recommend and will be going back for future appointments.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with Abbey, we look forward to seeing you again soon.

Cut and Colour

Linda
5th Aug 2020
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

As per usual Chelsea did a first class cut and colour. Love my summer colour and got my layers/movement back after months of growth during lockdown. Would highly recommend.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with Chelsie, we look forward to seeing you again soon.

Cut and Colour

Joy
5th Aug 2020
Team Member: Iain
5.0

Lock down locks needed make over.
Lovely blonde highlights and cut by Iain, just what was needed. Thank you ? satisfaction ?

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with Iain, we look forward to seeing you again soon.

Highlights and cut

Sharon
5th Aug 2020
Team Member: Iain
5.0
Appointment verified by SALONGENIUS Software

Excellent service

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Response from TONI&GUY Romford

Thank you for your 5* review, we are glad you had a great experience with us, we look forward to seeing you again soon.

Happy Haircut

Marion Walker
5th Aug 2020
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

It was a very pleasant experience and nice to have my hair cut again after the long shutdown. Staff as usual where very friendly and helpful. The salon felt a safe area to be in

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with us and felt safe in the salon, we look forward to seeing you again soon.

Colour

Pam
5th Aug 2020
2.0
Appointment verified by SALONGENIUS Software

It wasn’t the normal amazing service
Please don’t hesitate to call me if you need me to clarify anything

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Response from TONI&GUY Romford

Thank you for your review Pam, our manager Chelsie has been in contact to resolve the issue, thank you for your feedback we look forward to seeing you again soon.

Professional and talented

Paul Depree
5th Aug 2020
Team Member: Demi
5.0
Appointment verified by SALONGENIUS Software

A well needed and excellent haircut by Demi.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with Demi, we look forward to seeing you again soon.

Great experience

Luciana
4th Aug 2020
Team Member: Olivia
4.5
Appointment verified by SALONGENIUS Software

It was my first time at Toni and Guy Romford and I was very pleased with the service. Olivia was great and made me feel really comfortable and confident with the result. Happy and will come back.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with Olivia, just to let you know we offer 15% off all services every Tuesday, we look forward to seeing you again soon.

My New Style

Sharon Cooper
2nd Aug 2020
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Chelsea understood exactly what I wanted. I am extremely happy with my new style, in fact it's the best cut I have ever had. The salon was very relaxed and friendly and I wouldn't hesitate to recommend my friends ? Great all round experience. Thank you ?

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with Chelsie, We are glad you would recommend us to your friends! we look forward to seeing you again soon.

Great experience

Lavinia
2nd Aug 2020
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Chelsea and the team did a great job as usual! Very professional and friendly!

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with Chelsie, we look forward to seeing you again soon.

Thank you!!

Keri Lewington
1st Aug 2020
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

I couldn’t wait to get back to the salon after lockdown. As soon as I walked in the door I was so impressed with the safety measures put in place and the team’s adherence and dedication to making my visit the it could possible be. Chelsie my stylist was amazing as always, she did an outstanding job, making me feel at ease and giving me a wonderful haircut and overall experience! Always the best, Thank you Toni and Guy ROMFORD.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a 5* review Keri, we are glad you had a great experience with Chelsie, We are glad you felt safe in the salon! we look forward to seeing you again soon.

So helpful

Georgia
1st Aug 2020
5.0
Appointment verified by SALONGENIUS Software

I had a colour consultation with Abby and she put me at so much ease! She knew what she was talking about & didn’t over complicate anything for me! Can’t wait to have my hair transformed in a few weeks time!

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a colour consultation with abbey, we look forward to seeing you and your transformation in a few weeks!.

Blow dry

Eileen Fenwick
1st Aug 2020
Team Member: Olivia
5.0
Appointment verified by SALONGENIUS Software

As usual welcoming very polite very satisfied with wash and blow

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you always have a great experience with us, we look forward to seeing you again soon.

post lock down appreciation

Anonymous
1st Aug 2020
4.5

Since reopening from lock down the store have been amazing with everything they have put in place the hard work mixed with undoubted anxiety cant be easy.
Olivia who has been cutting my hair has been a real pro and delightful to spend time with.

Thanks to everyone for their hard work and rescuing many a man from the caveman look sponsored by lock down.

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience and are pleased for the safety measures we have in place, we look forward to seeing you again soon.

Perfect cut

Rachel king
1st Aug 2020
Team Member: Demi
5.0
Appointment verified by SALONGENIUS Software

Demi did an amazing job, she listened to what I wanted and gave 110% to cutting my hair. She was very friendly. Thank you sweetie for my lovely hair cut ?

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Response from TONI&GUY Romford

Thank you for taking the time to leave a review, we are glad you had a great experience with Demi, we look forward to seeing you again soon.

Experience

Emma Sunder
30th Jul 2020
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Chelsea is wonderful and is an excellent stylist. She is great at her job and really professional, polite and friendly.

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Response from TONI&GUY Romford

Thank you for your 5* review, we are glad you had a great experience with Chelsie, we look forward to seeing you again soon.

Salon experience

Priya Riyat
30th Jul 2020
Team Member: Demi
5.0
Appointment verified by SALONGENIUS Software

Demi did a lovely wash, cut and blow dry despite my mess up with appointments. Felt safe in the salon also.

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Response from TONI&GUY Romford

Thank you for your 5* review, we are glad you had a great experience with Demi, and glad you felt safe in the salon, we look forward to seeing you again soon.

Fab Service

Susan Horn
30th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Abby was professional at all times, I felt safe in the environment and my highlights came up a treat, I am so pleased with them.

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Response from TONI&GUY Romford

Thank you for your 5* review Susan, we are glad you had a great experience with Abbie and felt safe in the salon, we look forward to seeing you again soon.

Hair cut and colour

Penny Bishop
30th Jul 2020
Team Member: Chelsea
5.0

Excellent stylist, was made very welcome and love my hair cut and colour

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Response from TONI&GUY Romford

Thank you for your 5* review, we are glad you enjoyed your experience with us, we look forward to seeing you again soon.

Cut and blow

Desiree
30th Jul 2020
Team Member: Iain
4.5
Appointment verified by SALONGENIUS Software

Great to have a proper haircut again

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Response from TONI&GUY Romford

Thank you for your 5* review, we are glad you have always enjoyed your experience with us, we look forward to seeing you again soon.

My appointment

Mary O Connor
29th Jul 2020
Team Member: Iain
5.0

Excellent

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Response from TONI&GUY Romford

Thank you for your 5* review, we are glad you have always enjoyed your experience with us, we look forward to seeing you again soon

Highlights

Anonymous
29th Jul 2020
5.0

Olivia is amazing, beautiful highlights as always, 10 out of 10

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Response from TONI&GUY Romford

Thank you for your 5* review, we are glad you have always enjoyed your experience with Olivia, we look forward to seeing you again soon.

Excellent Trim!

Jacob Schwar
28th Jul 2020
Team Member: Demi
5.0
Appointment verified by SALONGENIUS Software

I had a complete makeover and honestly feel like a new man! Extremely pleased with my new cut! The service was excellent as was cleanliness and the overall experience.

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Response from TONI&GUY Romford

Thank you for your 5* review Jacob we are glad you love your new hair and enjoyed your experience, we look forward to seeing you again soon.

Relief to get a hair cut

Linda Kruse
28th Jul 2020
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Excellent cut and colour , makes me feel human again after lockdown

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Response from TONI&GUY Romford

Thank you for your 5* review Linda, we are glad you had a great experience after lockdown, we look forward to seeing you again soon.

Demi

Anonymous
27th Jul 2020
5.0

My first time at T&G .
Demi if very friendly and love my haircut

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Response from TONI&GUY Romford

Thank you for your 5* review, we are glad you had a great experience with Demi, we look forward to seeing you in the salon again soon

Amazing experience!

Amira
27th Jul 2020
Team Member: Olivia
5.0
Appointment verified by SALONGENIUS Software

I was a little nervous as I hadn’t been to a hairdressers in a while. Olivia instantly made me feel comfortable and gave me her advice without making me feel pressured. I trusted her and she did not disappoint. She gave me a colour that was much lighter but she really took into consideration my skin tone and I am beyond happy with the results. And on top of that, we had a laugh the whole time! Couldn’t of asked for a better experience

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Response from TONI&GUY Romford

Thank you for your 5* review Amira, we are glad you had a great experience with Olivia and we made you feel comfortable, we look forward to seeing you in the salon again soon

Loved my Kerasilk

Shereen Selim
27th Jul 2020
Team Member: Olivia
5.0
Appointment verified by SALONGENIUS Software

Olivia was amazing- so friendly and knowledgeable! She really looked after me and I’ll definitely be coming back :)

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Response from TONI&GUY Romford

Thank you for your 5* review, we are glad you had a great experience with Olivia, we look forward to seeing you in the salon again soon.

live my new colour and cut

Vicky
26th Jul 2020
Team Member: Jamiee
5.0
Appointment verified by SALONGENIUS Software

Thank you Demi ( Your name isn't in the drop down list) for making our first post lock down hair cut and colour so relaxing. We felt at ease in the current climate and both my daughter and I are thrilled with our new hair do's.
Brilliant consultation
Lovely colour
Superb cut
Nice conversation too

Thank you
Vicky and Khia

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Response from TONI&GUY Romford

Thank you for your 5* review Vicky and khia, we are glad you had a great experience with Demi, we look forward to seeing you again soon.

safety first

Anonymous
26th Jul 2020
5.0

I felt safe and reassured on every level .The new normal did not affect my haircut. Iain did a superb cut. He is always consistent even in these difficult times. Thank you Iain.

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Response from TONI&GUY Romford

Thank you for your 5* review , we are glad you had a great experience with us and was happy with the new measures, we look forward to seeing you again soon.

Experience at Toni an Guy

Eileen Fenwick
25th Jul 2020
Team Member: Olivia
5.0

As usual made to feel welcome good service beautiful colour and cut two weeks - today blow dry looks lovely

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Response from TONI&GUY Romford

Thank you for your 5* review Eileen, we are glad you had a great experience with us, we look forward to seeing you again soon.

Review for Demi

Michaela
24th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Demi has cut my hair and I love it! She was very professional but friendly, asked and reconfirmed what I wanted to do. I am very happy with the result.

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Response from TONI&GUY Romford

Thank you for your 5* review Demi, we are glad you had a great experience, we look forward to seeing you in the salon again soon