TONI&GUY Romford

59 South Street, Romford, Greater London, RM1 1NA

About us

Our team deliver superior hairdressing and treatments, and our beautifully designed salons offer you a space to relax.

Read more...

Opening hours

Monday 08:00 - 18:30
Tuesday 08:00 - 20:30
Wednesday 08:00 - 20:30
Thursday 08:00 - 20:30
Friday 08:00 - 19:00
Saturday 08:00 - 18:00
Sunday 08:00 - 17:00

Reviews

4.78
751 verified reviews
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First cut since lockdown

Cathy Oates
23rd Jul 2020
Team Member: Iain
5.0
Appointment verified by SALONGENIUS Software

Perfect. As always

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Response from TONI&GUY Romford

Thank you for your 5* review Cathy, we are glad you had a great experience, we look forward to seeing you in the salon again soon

Super Safe Haircut

Sheila
22nd Jul 2020
Team Member: Iain
5.0
Appointment verified by SALONGENIUS Software

Iain has been cutting my hair for years, his skills are second to none. This was my first post lockdown cut, the saloon had clear instructions on PPE, that did not effect the high standard of care you expect from T&G

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Response from TONI&GUY Romford

Thank you for your 5* review Sheila, we are glad you had a great experience, and found our PPE to be up to your standards, we look forward to seeing you in the salon again soon

Back to the salon

Janet Bennett
22nd Jul 2020
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Thanks to Chelsee for styling my colour and cut this morning. I can always rely on her to remember how I like my hair done. Lovely to see everyone after lockdown and to have a chat. Excellent service from all.
Always a professional and warm welcome. Thank you.

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Response from TONI&GUY Romford

Thank you for your 5* review Janet, we are glad you always have a great experience with Chelsea, we look forward to seeing you in the salon again soon

Lovely visit

Katie Winter
22nd Jul 2020
Team Member: Olivia
5.0
Appointment verified by SALONGENIUS Software

It was the first time since lockdown I got my haircut. The service was outstanding and I was happy with my haircut.

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Response from TONI&GUY Romford

Thank you for your 5* review Katie, we are glad you had a great experience, we look forward to seeing you in the salon again soon.

Fab experience

April
22nd Jul 2020
Team Member: Iain
5.0
Appointment verified by SALONGENIUS Software

So glad to finally get a cut. Iain fantastic skills as usual, love my new style.

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Response from TONI&GUY Romford

Thank you for your 5* review, we are glad you always have a great experience with Iain, we look forward to seeing you again soon.

Fabulous

Jo davies
21st Jul 2020
Team Member: Olivia
5.0

All staff were outstanding in their Professionalism
Olivia was fabulous
Thank you to all the team

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Response from TONI&GUY Romford

Thank you for your 5* review Jo, we are glad you had a great experience with Olivia and felt our salon was professional. we look forward to seeing you again soon.

21/07/20. 16.30 pm

Beverley MATTHEWS
21st Jul 2020
5.0

My hair was done by Demi who is not on your list. She did an amazing job and I am very happy. I will definitely recommend her and have her do my hair again.
I would have liked to have given her a tip but didn’t have cash and your card machine doesn’t allow tips to be added, which is a real shame as the girls are going tjj on miss out. Maybe this is something you could look at. Thank you

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Response from TONI&GUY Romford

Thank you for your 5* review Beverley, we are glad you had a great experience with Demi and thank you for your suggestion for tips! we look forward to seeing you again soon.

Brilliant

Navpreet
21st Jul 2020
Team Member: Jodie
5.0
Appointment verified by SALONGENIUS Software

It was brilliant experience

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Response from TONI&GUY Romford

Thank you for your 5* review, we are glad you had a great experience, we look forward to seeing you again soon.

Feeling normal again

Samantha McDougall
20th Jul 2020
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Superb haircut and colour as always. Just a shame we have all had to wait for the lovely salon to reopen

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Response from TONI&GUY Romford

Thank your 5* review Samantha, we are glad you had a great experience as always and we were worth the wait! We look forward to seeing you again soon.

lovely experience

Lorraine Thompson
20th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

First cut since lockdown and wow, what a difference. Joanna was so welcoming and kind. Plus she has made me look and feel like a nee woman.

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Response from TONI&GUY Romford

Thank you for leaving a 5* review Lorraine, we are glad you had a great experience with Joanna, we look forward to seeing you again soon.

Fab hair

Debbie sheers
20th Jul 2020
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

I was so glad after 4 months to have a haircut and grateful for the staff who were allowed back to work. Felt safe, distancing was fine, disposal gowns and masks. Good job. Thanks ladies

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Response from TONI&GUY Romford

Thank you for leaving a 5* review debbie, we are glad you had a great experience and felt safe in the salon, we look forward to seeing you again soon.

Excellent as always

Jennifer Grant
19th Jul 2020
Team Member: Olivia
5.0
Appointment verified by SALONGENIUS Software

Olivia is amazing and transforms me into a glamorous version of myself each time. She works with my hair to bring out the best in it. I love how she cuts and styles my hair.

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Response from TONI&GUY Romford

Thank you for leaving a 5* review Jennifer, we are glad you always have a great experience With Olivia, we look forward to seeing you again soon.

Highlights

Manda
19th Jul 2020
Team Member: Iain
5.0
Appointment verified by SALONGENIUS Software

So pleased , great service as always. Thank you

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Response from TONI&GUY Romford

Thank you for leaving a 5* review manda, we are glad you had a great experience, we look forward to seeing you again soon.

Best day ever

Sally Ann Holt
19th Jul 2020
Team Member: Iain
5.0
Appointment verified by SALONGENIUS Software

I always enjoy my visit to salon. Iain is a fabulous stylist, attention to detail is 100%. I left the salon on Thursday feeling on top of the world, thanks so much

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Response from TONI&GUY Romford

Thank you for taking the time to leave a 5* review, Sally, we are glad you had a great experience with Iain and left feeling on top of world! We look forward to seeing you again soon.

Amazing!

Marie
28th Jan 2020
Team Member: Olivia
5.0

Absolutely outstanding service from Olivia and Joanne, especially Olivia who was so lovely and welcoming, worked so hard and did wonders on my hair! Will definitely be coming back to her! Thank you girls, feel brand new :) xxx

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Response from TONI&GUY Romford

Thank you for your 5* review Marie, we’re so pleased you enjoyed your time with Olivia and Joanne in Toni&Guy Romford. We look forward to seeing you in the salon again soon.

first visit

anne
14th Jan 2020
Team Member: Iain
5.0

My first visit and it was lovely. Iain sat and talked about what cut I would like and he did exactly what I wanted. A very gentle and relaxing wash the whole experience was perfect so much so I booked another appointment for 4 weeks time.

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Response from TONI&GUY Romford

Thank you for your 5* review Anne, we're so glad you had a lovely experience with Iain. We look forward to see you in the salon again soon.

So happy

Michelle Lucas
24th Nov 2019
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

My hair is beautiful as usual.

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Response from TONI&GUY Romford

Thank you for your 5* review Michelle, we look forward to seeing you in the salon again soon.

Amazing service

Katy
17th Nov 2019
Team Member: Heidi
5.0
Appointment verified by SALONGENIUS Software

Stylist really listened to what I wanted and asked me lots of questions before we started.

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Response from TONI&GUY Romford

Thank you for your 5* review Katy, we're glad you found your consultation really informative. we look forward to seeing you in the salon again soon.

Toni& guy Romford

Anonymous
12th Nov 2019
4.0

Saw Becky, so professional and knew exactly what I wanted done.

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Response from TONI&GUY Romford

Thank you for you review. We look forward to seeing you in the salon again soon.

Mrs

Elizabeth Dunnett
12th Nov 2019
Team Member: Jodie
4.0
Appointment verified by SALONGENIUS Software

Lovely , attentive and helpful

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Response from TONI&GUY Romford

Thank you for your review Elizabeth, we look forward to seeing you in the salon again soon.

Very good

Abbie M
9th Nov 2019
5.0
Appointment verified by SALONGENIUS Software

Demi was very friendly and made me feel comfortable the moment I walked in. I love how she cut it ! Quick and professional service and I’ll definitely be back :-)

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Response from TONI&GUY Romford

Thank you for your 5* review Abbie, we’re glad you love your hair by Demi our stylist. We look forward to seeing you in Toni&Guy Romford again soon.

Balayage

Chanmeet
24th Oct 2019
1.0

I got my hair done the first time and I was not happy with the colour :( I went back the second time the staff were friendly and I was given a toner to make the colour of my hair less lighter by putting in cooler toner.

It’s a been a few days I am
still not happy with the results I spent money thinking my hair will look a certain way and it doesn’t, I have washed it, it has been a few days and still feel unhappy with the colour

I’m going on holiday soon that was the reason for getting my hair coloured after a long time,

I went to Toni & Guy thinking I can get the hair results I wanted by paying more but that was not the case.

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Response from TONI&GUY Romford

Thank you for you review Chanmeet, we did call you after your second visit with us and you was then happy with the result. We will re call you regarding you most recent review.

Balyage

Umarah
23rd Oct 2019
5.0

Abi was amazing as ALWAYS!

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Response from TONI&GUY Romford

Thank you for your 5* review Umarah, we look forward to seeing you in the salon again soon.

Great

Margaret
23rd Oct 2019
4.5
Appointment verified by SALONGENIUS Software

Good service lovely cut

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Response from TONI&GUY Romford

Thank you for your review Margaret, we look forward to seeing you in the salon again soon.

Great experience

Nikki Iacovou
20th Oct 2019
5.0
Appointment verified by SALONGENIUS Software

Abbie was my stylist she was fantastic listened and my blow dry was great

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Response from TONI&GUY Romford

Thank you for your 5* review Nikki, we're so please you loved you hair by Abbie. we look forward to seeing you in the salon again soon.

Balayage

Chanmeet
20th Oct 2019
3.0
Appointment verified by SALONGENIUS Software

I got my hair done yesterday morning This wasn’t my first time at Toni & guy the staff were friendly, however when I got home and checked my hair properly I was not to happy about the colour on my hair, I got balayage done for my holiday (honeymoon) , the strands look abit ginger orange, I was hoping for more gold tones. I would like this sorted as I’m going away on the 9th November please.

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Response from TONI&GUY Romford

Thank you for your review Chanmeet, we are pleased that you re visited the salon and are now happy with your hair colour. We look forward to seeing you in the salon again soon.

Cut and blow dry

Eileen Taylor
15th Oct 2019
Team Member: Iain
5.0
Appointment verified by SALONGENIUS Software

Lovely experience. Iain listened to exactly what I wanted. Did a fabulous job.

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Response from TONI&GUY Romford

Thank you for taking the time to leave your 5* review Eileen, we’re glad you enjoyed your experience with Iain at Toni&Guy Romford and love your hair. We look forward to seeing you in the salon again soon.

Cut & Blowdry

Rochelle
10th Oct 2019
Team Member: Jodie
5.0
Appointment verified by SALONGENIUS Software

I went in today wanting a sassy, fresh new look and have to say that Jodie came through for me. Absolutely love my new style and so happy with all the tips she gave me. Thank you Jodie for the great haircut I’m rockin, it was long overdue:-)

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Response from TONI&GUY Romford

Thank you for your 5* review Rochelle, we’re really
pleased you loved your haircut by Jodie. We look forward to seeing you in the salon again soon.

Thanks

Lyubomyr Yanko
8th Oct 2019
Team Member: Olivia
5.0
Appointment verified by SALONGENIUS Software

Thanks

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Response from TONI&GUY Romford

Thank you for taking the time to leave your 5* review Lyubomyr, we look forward to seeing you in the salon again soon.

Miss

Shanni Ali
6th Oct 2019
Team Member: Jamiee
5.0
Appointment verified by SALONGENIUS Software

Jamiee was absolutely fantastic a real professional. Gave fantastic advice on what would suit my hair and lifestyle which was brilliant. Would recommend her to my family and friends

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Response from TONI&GUY Romford

Thank you for your 5* review Shanni, we’re pleased you had a great experience in to Toni&Guy Romford and look forward to seeing you again soon.

Highlights

Anonymous
2nd Oct 2019
Team Member: Olivia
5.0

Olivia was absolutely brilliant!!

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Response from TONI&GUY Romford

Thank you for your 5* review, we’re really pleased you loved your time with Olivia at Toni&Guy Romford. We look forward to seeing you in the salon again soon.

Shall come back

Justine
28th Sep 2019
Team Member: Olivia
5.0
Appointment verified by SALONGENIUS Software

Olivia spent a lot of time understanding the cut I was after and got it just right. Had a lovely chat too.

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Response from TONI&GUY Romford

Thank you for your 5* review Justine, we’re so pleased you enjoyed your time with Olivia in Toni&Guy Romford and loved the finished result. We look forward to seeing you in the salon again soon.

perfection

ellie
24th Sep 2019
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

absolutely lovely service. was seen almost immediately despite the salon being busy for a consultation. very detailed consultation with advice and options i would not have thought to ask for. came out feeling so much better about myself. loved the finished product

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Response from TONI&GUY Romford

Thank you for your 5* review Ellie, we’re glad you had a great informative consultation and love your hair. We look forward to seeing you in the salon again soon.

Highly recommmed Demi

Jodie
24th Sep 2019
5.0
Appointment verified by SALONGENIUS Software

I’m so pleased with my cut and service. Demi was polite, friendly and made me feel at ease.

It was also lovely to see everyone working as team at the salon - will definitely be back again soon!

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Response from TONI&GUY Romford

Thank you for your 5* review Jodie, we so pleased you enjoyed you time in Toni&Guy Romford and you loved your hair but by Demi. We look forward to seeing you again soon.

Fabulous service

Emilia
23rd Sep 2019
Team Member: Olivia
5.0
Appointment verified by SALONGENIUS Software

Had my haircut done by Olivia and a balayage done by Aby. Both absolutely lovely and professional! Great advice and service from both to achieve what i am looking for. I will definitely recommend and return. Thank you so much ladies x

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Response from TONI&GUY Romford

Thank you for your 5* review Emilia, we’re really pleased you loved your haircut and hair colour with Olivia and Abbey. We look forward to seeing you in the salon again soon.

Pop in at Romford

Mrs Bell
21st Sep 2019
5.0
Appointment verified by SALONGENIUS Software

Great service considering I was a walk in and was able to have a much needed cut and blow-dry. The lady that did my hair was so friendly and helpful. Thank you

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Response from TONI&GUY Romford

Thank you for taking the time to leave your 5* review. We’re glad you enjoyed your visit with us at Toni&Guy Romford and look forward to seeing you in the salon again soon.

Excellent

Martine carter
21st Sep 2019
5.0
Appointment verified by SALONGENIUS Software

What a wonderful experience great haircut wonderful sylist Olivia x

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Response from TONI&GUY Romford

Thank you for your 5* review Martine, we’re glad you loved your experience at Toni&Guy Romford and look forward to seeing you in the salon again soon.

Disappointing and insulted

Holly
17th Sep 2019
2.5

I had booked an appointment for a cut and blow dry, the morning of my mums wedding. I did not appreciate being told how damaged my hair was. I was asked whether I took care of my hair which I found very insulting. And then the stylist preceded to tell me that it was easy to forget about your hair. I have thick hair which is naturally dry. I was made to feel like I had horrible, damaged hair. I felt like crying after a trip to your salon. Obviously this is not what I expected on the morning of my mums wedding. I have fairly good emotional resilience. However for someone who suffers with low self esteem, these comments could have been really damaging to self esteem. I don’t think it’s fair to pay nearly £50 for a service, to be left almost in tears.

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Response from TONI&GUY Romford

Thank you for your review & feedback Holly, we're really sorry you didn't enjoy your visit with us, we have tried to contact you regarding this. If you could give us a call to discuss further that would be great.

Good experience

Kim Maza
5th Sep 2019
Team Member: Olivia
4.5
Appointment verified by SALONGENIUS Software

Thought the whole experience couldn’t have gone any better and very pleased with end result........

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Response from TONI&GUY Romford

Thank you for taking the time to leave you 5* review Kim, we're really pleased you had a great experience in Toni&Guy Romford and look forward to seeing you in the salon again soon.

A very happy chappy!

Grace Eriksson
2nd Sep 2019
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Took my son in for his first T&G haircut and he was beaming when he left. He sang Chelsea’s praises throughout the cut and for hours after. A very happy customer indeed!

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Response from TONI&GUY Romford

Thank you for your 5* review Grace, we’re really pleased your son loved his haircut and time with Chelsie at Toni&Guy Romford, and look forward to seeing you both again soon.

Had treatment and hair cut

Faiza
1st Sep 2019
3.5

Hi thanks it’s challenging to restore my hair natural texture, which was initially damage by bleach.
it’s all gimmicks nothing has been changed ,he gave me an extensive treatment plus he told about the product I did buy . For me my hair is important. Probably for you I am only customer but trust me Toni and Guy has lost its credibility,I had haircut I took approximately 4 inches,but no improvement .. my hair still looks like bamboo shoots
I like his approach towards my hair but I guess it’s too late.. Very disappointing from Toni and Guy.

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Response from TONI&GUY Romford

Thank you for taking your time to leave your review, we have tried to call you a few times but have been unable to get through to you. We're sorry you feel disappointed with your last visit with us and all feed back is much apricated and taken onboard. We hope the complementary treatment given by our Art Director and his advise will help with your hair maintenance in the future, as explained you hair is in good condition with no colour breakage. If you would like to discuss this further then please give the salon call.

Fab service

Jasmine
28th Aug 2019
4.0
Appointment verified by SALONGENIUS Software

Demi was great; lovely cut and finish. Harry was great too, lovely hair wash. Thank you. Will return.

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Response from TONI&GUY Romford

Thank you for taking the time to leave your review Jasmine, we're glad you loved your haircut and time in our salon. We look forward to seeing you again soon.

Professional

Anita Corsan
27th Aug 2019
Team Member: Olivia
5.0
Appointment verified by SALONGENIUS Software

Demi was lovely, she was running a little late, however the rest of the staff made sure I was ok and constantly offered refreshments. Demi was lovely and gave good advice. Definitely will go back.

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Response from TONI&GUY Romford

Thank you for your 5* review Anita, we're really pleased you had a great experience in our salon and was so well looked after. We look forward to seeing you again soon.

Demi - hair stylist and salon experience

Naz
25th Aug 2019
5.0
Appointment verified by SALONGENIUS Software

Very professional service by the salon and Demi. Demi was very pleasant, easy to talk to and helpful. Love my haircut!! My hair wash was very relaxing too....I was nearly asleep!!
Please add Demi’s name to your list!! :)

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Response from TONI&GUY Romford

Thank you for your 5* review Naz, we’re really pleased you enjoyed your time with Demi our stylist and look forward to seeing you in the salon again soon.

Thank you

Charlotte Brush
24th Aug 2019
Team Member: Olivia
5.0
Appointment verified by SALONGENIUS Software

Thank you so much xx

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Response from TONI&GUY Romford

Thank you for 5* review Charlotte. We look forward to seeing you in the salon again soon.

Fabulous

Sonia Fernandes.
24th Aug 2019
5.0

I would kindly like to thank Abbey for her Outstanding services given to me.The haircut and the blow dry made me feel so fresh and bouncy and she always goes the extra mile to recommend anything thats suitable to ones hair.I really appreciate her hard work and the lovely atmosphere of happiness she provides at the salon.

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Response from TONI&GUY Romford

Thank you for your 5* review Sonia. We’re really pleased you had a fantastic experience with Abbey at Toni&Guy Romford. We look forward to seeing you in the salon again soon.

Balayage appointment

Shannon
22nd Aug 2019
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Chelsea was lovely, listened to what I wanted but also advised on what she thought would work/suit my hair colour and complexion
Loved it - thank you!

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Response from TONI&GUY Romford

Thank you for your 5* review Shannon, we’re really pleased you enjoyed you visit to the salon with Chelsea and we look forward to seeing you again soon.

Fab experience

Nyear
17th Aug 2019
5.0
Appointment verified by SALONGENIUS Software

I’ve been going to Abby for a number of years and as always she did a fab job with my hair.

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Response from TONI&GUY Romford

Thank you for taking the time to leave your 5* Review Nyear, we’re really glad you love your hair by Abby and we look forward to seeing you in the salon again soon.

Great stuff ?

Laurence
17th Aug 2019
Team Member: Jodie
5.0
Appointment verified by SALONGENIUS Software

No complaints. Lovey stress free experience and a great haircut.

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Response from TONI&GUY Romford

Thank you for your 5* review Laurence, it’s great to hear you loved your experience with us and we look forward to seeing in the salon again soon.

Lovely relaxed and happy

Rachael Lakhan
15th Aug 2019
Team Member: Jodie
4.5
Appointment verified by SALONGENIUS Software

Jodie listened to my new haircut ideas and was able to advise me on the style that would best suit me. Very happy with the results. Friendly salon, clean and relaxed.

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Response from TONI&GUY Romford

Thank you for your lovely review Rachel, we're pleased you had a great experience in our Romford Salon today with Jodie our Art Director. We would like to let you know that we have discount days 15% off all services every Tuesday, 20% off on all 8am Appointments 7 days a week & also 10% - 20% on selected days if in armed forces, NHS, Emergency Services, Teacher or Senior Citizen. We look forward to seeing you again soon.