TONI&GUY Westfield

1039B Southern Terrace, Westfield Shopping Centre, Shepherd's Bush, Greater London, W12 7GA

About us

Enthusiasm, Passion and Style is what beats the drum here at TONI&GUY Westfield London to provide you with the ultimate salon experience.

Relatively new in our fittings and fixtures, we have just celebrated our 6th Anniversary this year. We pride ourselves on mixing a fresh and contemporary salon with a plethora of talented staff (with various levels of experience within the company) to deliver an energy that can only be found here in the eclectic, cultural 'hot pocket' of Shepherds Bush, West London.

Our young and driven team is comprised of happy professional individuals all with unique tastes and inspirations, collectively staying true and honouring the style, values and spirit of TONI&GUY.

We have a fully furnished private area designed especially for clients that desire privacy with their visit completely complimentary to your service available on request, and now offer the wonderful 'Hairspa' service with all appointments to help you relax and unwind helping you and your hair to feel rejuvenated.

TONI&GUY Westfield London are pleased to have been awarded Perfect Salon Status for 2014/15 and 2015/2

Read more...

Opening hours

Monday 10:00 - 21:00
Tuesday 10:00 - 21:00
Wednesday 10:00 - 21:00
Thursday 10:00 - 21:00
Friday 10:00 - 21:00
Saturday 09:00 - 19:00
Sunday 12:00 - 18:00

Reviews

4.65
1,175 verified reviews
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No comparison

Miss
5th Sep 2018
4.0
Appointment verified by SALONGENIUS Software

Antonio and Ruben are incredible and extremely skilled. Their expertise goes beyond the haircut and colour as they are able to know what will suit you.

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Response from TONI&GUY Westfield

Fantastic to hear you had such a great service with them both. They look forward to your next visit.

Excellent haircut and enjoyable experience!

Miemie
3rd Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Mari cut my hair - looks really stunning and super easy to style! Was helped very quickly, everyone was really friendly and got taken care of really well - even enjoyed a cup of tea! Would recommend to my friends.

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Response from TONI&GUY Westfield

Thank you for those lovely comments. We look forward to your next visit with us.

Hair cut not great

Priya
3rd Sep 2018
2.5
Appointment verified by SALONGENIUS Software

I have come home and styled my hair as it is naturally and as it was when I arrived in the salon and it’s not what I asked for at all. Really not happy

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Response from TONI&GUY Westfield

We were very sorry to hear that your service was not up to standard with us on that day. We believe we have been in touch with you since and you have been back into the salon with one of our managers. Apologies once again.

Scott is amazing

Selina John
3rd Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Loved my hair once Scott was done with it! A very happy customer :)

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Response from TONI&GUY Westfield

Thank you for the great feed back. We will pass those comments on to Scott and we look forward to seeing you back in the salon again soon.

Satisfied

H
1st Sep 2018
4.5
Appointment verified by SALONGENIUS Software

Ask for April. She is excellent

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Response from TONI&GUY Westfield

Amazing. Thank you for the feedback

Highlights

Cherry
30th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent subtle highlights- so natural

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Response from TONI&GUY Westfield

Wonderful comments thank you.

Everything nice

Giovanni
29th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Antonio was amazing,we chatted all the time and everyone was really nice, perfect hair cut,i’ll Be back

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Response from TONI&GUY Westfield

Antonio looks forward to chatting to you again. Thank you for taking the time to review us.

The best haircut ever....

Andy P
28th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Thank you Antonio

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Response from TONI&GUY Westfield

Five start review for Antonio. Great feedback.

Amazing results and service - but student discount innacurate

Anonymous
28th Aug 2018
4.5

Had an amazing haircut with Antonio, and a lovely hair wash with Fernando. Really impressed with their skill, plus they were genuinely lovely people. Amazing amazing - thank you very very much. However, lady at the till gave me 10% off for student discount, whereas it said it was 20% online. Will be reaching to see why there is a stated difference.

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Response from TONI&GUY Westfield

Thank you for the positive comments we will let Antonio and Fernando know that you had a great service with them.

Apologies concerning the discount. We looked into the student discount, online it advertises discount of up to 20%.

The terms and conditions mention the amount of discount and days available may vary among the Toni & Guy salons. So sorry if this wasn't as clear as perhaps it should have been. Our price cards mention that the discount is 10% Monday - Wednesday for students. We do hope to see you back in the salon again.

Another great experience

Alice
27th Aug 2018
4.5
Appointment verified by SALONGENIUS Software

I can't speak highly enough of Melis, my hairdresser. I asked specifically for her as my cut was exceptional on my last visit. She is excellent at both cutting and blowdrying and I left the salon feeling great.

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Get Antonio. He’s great!

Jorge
25th Aug 2018
5.0

love my hair cut today by Antonio

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Excellent

Kate B
24th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

I’ve been to this salon twice now and both occasions have had excellent service. The staff are friendly and professional and the highlights I had done by Ruben were perfect! It is so hard to find a colourist who understands exactly what you want, so a relief to come here. Definitely recommend!

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The star that is Sam

Nicole
24th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

The title says it all. My hair has not looked this good in years. The cut is great and idiot proof, even I can do my hair reasonably now. Worth every penny.

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Haircut

Karen
21st Aug 2018
4.5
Appointment verified by SALONGENIUS Software

Fab haircut by Mark love it as always

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Response from TONI&GUY Westfield

Thank you Karen, we will pass the great feedback to Mark.

Smooth Experience

Linda
21st Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Gloria did a great colour and April fantastic cut and blow dry/straighten love them.

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Haircut review

Marina
20th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Amazing service and helpful staff. Absolutely love my haircut by Simon.

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April, my favourite hairstylist while in London

Voon Lee
19th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

The end of my stay in London is almost here and I couldn’t leave without another word of praise for April. Always warm, friendly and someone who immediately puts one at ease; that is my portray of her. I had another fabulous haircut. She has never failed to disappoint the number of times she’s cut my hair. I like the way she brings out the volume at the back of my hair. She is my favourite hair stylist when i’m in London. Love her!

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Perm

Mac
18th Aug 2018
1.0
Appointment verified by SALONGENIUS Software

Awful. Never again. Had to go to another salon and I am speaking to the media..

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Response from TONI&GUY Westfield

We believe the salon are in communication with you regarding this matter. Thank you

colour & cut

Anonymous
17th Aug 2018
5.0

I'm pleased with my colour and cut..

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Anthony is a genius

ZJ
15th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Great salon. Ask for Anthony - he’s amazing.

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Haircut

Elena haran
12th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Antonio was excellent- very informed and professional, very friendly. Haircut was fantastic!

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Happy result.

Elisabeth
11th Aug 2018
5.0

Appointment started later than expected but the service was amazing. Received a free hair mask for late start and Samual was very friendly and did a fantastic job with my hair, I left very happy with the result.

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Excellent service

Donia rose
10th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

George and the team were great as usual at Toni&guy at westfield London , welcoming staff great stylist experience with George , Davina and Darius will visit again soon thank you

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Excellent service

Donia rose
10th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Great service as usual from Toni &guy westfield London
I have full head high lights with George and styling curls with Davina and Darius ! Amazing stylists everybody treated me well thank you for the amazing result ! Will visit again soon

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Samuel is great

Diana
10th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Friendly quick to a walk-in! Loved Samuel, he really got a simple wash and blow dry, and didn’t complicate it! Thank you

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My regular trim with April

Janine Young
9th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Always amazing ????

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Amazing

Polly
8th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Lovely experience, having had issues with hair loss I was mad to feel very comfortable and left with an awesome ????‍♀️

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Toni and Guy Westfield

David Walsh
8th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Great place. Mark is the best ! ????

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Wash and cut

Jessica
7th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Had a really excellent experience at Toni and guy today. Both the lady washing my hair and the stylist were lovely. Really listened to what I wanted and added helpful suggestions so that I could achieve my overall look. They took the time to make sure everything was perfect. Would recommend

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6 August- 6.30pm

Marie Hourihan
7th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Always a pleasure having my haircut with Melis and the young lady who washed my hair was lovely too ????

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Great experience!

Sophia
6th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

I’m so fussy when it comes to my blow outs. But Toni and guy meet my high standards. All the staff are super friendly and I never feel like I can’t ask for that little extra and they’re always willing to go that extra mile to leave me feeling confidant and beautiful. Thanks guys

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Hair cut by george

Paula dixon
6th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

As always great service, fab new hair do.

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Cut and Blow Dry with Melis

Rebecca
5th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

First time here since moving from Bham to London. Melis was lovely and I was so so pleased with my hair. Not only did Melis restyle my hair exactly how I wanted it, but she also gave me advice on how to care for my curls. Can't wait to come back again for my next cut.

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Hair cut

Jerusalem
4th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Had my hair cut by Mark, great job. Couldn't be happier. Thank you very much!!!

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Wicked Stylist

Danny
3rd Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Another brilliant wash & cut by Tony & Guy Westfields. First I had a good chat about the type of look I wanted from my cut today. With my Hairdresser Stylist Scott who is a top guy. I will only ever really trust him, as he can easily understand the look I want ????

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Extremely happy with my hair cut

Leah
3rd Aug 2018
4.0
Appointment verified by SALONGENIUS Software

Anthony is my favourite hairdresser.

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Love my cut

Soirai
2nd Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Another great cut from the lovely and talented Sam
Lovely cuppa too!

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Communications

Indi
1st Aug 2018
4.0
Appointment verified by SALONGENIUS Software

Lovely head massage .
Great conversations with the ladies who made me coffee; the lady who did shampoo and head massage , and Scott, the manager.

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Response from TONI&GUY Westfield

Thank you for taking the time to review us, we will be sure to pass those comments on to Scott and we look forward to your next visit with us.

Extremely happy

Leah
1st Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Wonderful stylists friendly Team

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Great Haircaut & a cool hairwash

Mihai Simoniac
31st Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Mark is styling my hair for the last 2 years and he EXCELENT

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Hair cut

Sudarshanie
29th Jul 2018
3.5
Appointment verified by SALONGENIUS Software

Hi,

Thanks for asking for a feed back.
Even though I didn't like the hair cut at the beginning, I think it suits me.
The person who did it, was very dedicated. Thanks for your perfect job.
I wish If I had warm welcome as a new client from the reception at the front.
And also more images of short hair cuts to see.
Thanks

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Response from TONI&GUY Westfield

Thank you for taking the time to review us. We really value your comments and feedback. We hope to improve on those areas you mention. Hope to see you back with us again. Thank you.

Cut

Giada
27th Jul 2018
5.0

Professional and kind staff
Great service and amazing results

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First experience at T&G today

ST
26th Jul 2018
2.5
Appointment verified by SALONGENIUS Software

The hairdresser is the only reason I will be returning, if at all. Will be looking for alternatives in the meanwhile. Your staff at the check-in/out was patronising and arrogant. Plus I was made to wait a full 30 mins.

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Response from TONI&GUY Westfield

We are very sorry to hear your visit to us was not to the high standard it should have been. Please could you call the salon on 0208 749 5899 where one of our salon managers would be more than happy to discuss this further with you. Many thanks.

Excellent and friendly hairdresser

Sana
24th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Happy!

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Natassa

Sham
24th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Great service and very happy with the result!

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Exactly what I expected

Emilia
23rd Jul 2018
4.5
Appointment verified by SALONGENIUS Software

Finally a person that knows what he’s doing. THANK YOU x

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Cut

Jas
23rd Jul 2018
4.0
Appointment verified by SALONGENIUS Software

Great service

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Haircut

Sylwia Stec-Smorawska
20th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Great service!

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Great service

Ameera
20th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Amazing hair assistants and hair dressers. Very kind!

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Very disappointing blow dry

Tara
19th Jul 2018
2.0
Appointment verified by SALONGENIUS Software

It started well, hair wash was lovely and stylist blow dried hair then curled it with ghds. It looked fab....for about 20 minutes! Before I'd even got off the train to get home I could see it was looking flat and by the time i reached home, 45 min after leaving the salon there were barely any curls left. Hugely disappointed as I had explained I had an interview in the morning and needed the style to hold. My local hairdresser up my road charges me £15 For a blow dry that quite literally lasts DAYS. This extortionate blow dry at £48 didn't even last one hour. It is a lesson learnt and I won't be back.

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