TONI&GUY Westfield

1039B Southern Terrace, Westfield Shopping Centre, Shepherd's Bush, Greater London, W12 7GA

About us

Enthusiasm, Passion and Style is what beats the drum here at TONI&GUY Westfield London to provide you with the ultimate salon experience.

Relatively new in our fittings and fixtures, we have just celebrated our 6th Anniversary this year. We pride ourselves on mixing a fresh and contemporary salon with a plethora of talented staff (with various levels of experience within the company) to deliver an energy that can only be found here in the eclectic, cultural 'hot pocket' of Shepherds Bush, West London.

Our young and driven team is comprised of happy professional individuals all with unique tastes and inspirations, collectively staying true and honouring the style, values and spirit of TONI&GUY.

We have a fully furnished private area designed especially for clients that desire privacy with their visit completely complimentary to your service available on request, and now offer the wonderful 'Hairspa' service with all appointments to help you relax and unwind helping you and your hair to feel rejuvenated.

TONI&GUY Westfield London are pleased to have been awarded Perfect Salon Status for 2014/15 and 2015/2

Read more...

Opening hours

Monday 10:00 - 21:00
Tuesday 10:00 - 21:00
Wednesday 10:00 - 21:00
Thursday 10:00 - 21:00
Friday 10:00 - 21:00
Saturday 09:00 - 19:00
Sunday 12:00 - 18:00

Reviews

4.65
1,175 verified reviews
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Love it

Kelly
5th May 2018
5.0
Appointment verified by SALONGENIUS Software

Really happy with my hair cut, thank you Antonio, nice start to the weekend. Thank you

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Response from TONI&GUY Westfield

Thank you for taking the time to write your review. We really look forward to seeing you back in the salon soon.

Won’t be back

Morgan Emily Davison
5th May 2018
1.0
Appointment verified by SALONGENIUS Software

The girl who washed my hair needs more training she only did the top of my hair and didn’t even go down to the scalp. The stylist cut my hair much shorter than the reference photo and than I wanted it. The was hair all over the floor from previous clients and on the vanity’s. When I left the roots of my hair were still damp and was frizzy underneath. I had to wash my hair the next day as well because of big pieces of dry dandruff was all through my hair! Was not worth the £75. And months now before my hair will grow to the length I wanted it.

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Response from TONI&GUY Westfield

We are very sorry to hear about your experience in the salon, please give the salon a call and one of our managers would be more than happy to discuss this further with you. We look forward to hearing from you.

Welcoming and friendly

Anonymous
5th May 2018
5.0

This team genuinely care about the needs of their clients and make you feel part of the family. They exceed expectations every time.

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Response from TONI&GUY Westfield

Fantastic five star review. Thank you!

Gents cut & blow dry

Gary
5th May 2018
4.0
Appointment verified by SALONGENIUS Software

Really good quality cut.

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Response from TONI&GUY Westfield

Fantastic feedback. Thank you

Great service, great haircut

Dr HUGHES
4th May 2018
4.5
Appointment verified by SALONGENIUS Software

I had my haircut with Mark, who is supee talented and creative has excellent customer service skills. Left very pleased with my haircut.

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Response from TONI&GUY Westfield

Thanks for those great comments which we will pass onto Mark. He looks forward to your next visit.

Lovely experience. Not the last

Zainab
3rd May 2018
5.0
Appointment verified by SALONGENIUS Software

I had haircut and it was a lovely experience. I love my haircut.

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Response from TONI&GUY Westfield

That's wonderful to hear, we look forward to seeing you here again.

Amazing

Vijjay
3rd May 2018
5.0
Appointment verified by SALONGENIUS Software

This is a salon I'm never ever see

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Response from TONI&GUY Westfield

Thank you for the 5 star review

Good cut.

Carol
2nd May 2018
4.0
Appointment verified by SALONGENIUS Software

My curly hair was cut expertly by stylist Dillan.

£20 spray conditioning treatment had little effect on my hair.

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Response from TONI&GUY Westfield

Thank you for your feedback, we are disappointed to hear about the treatment that you had. Please give the salon a call on 0208 749 5899 to discuss with one of the managers who will be happy to help.

Service at Westfield’s Toni & Guy

Sunita
30th Apr 2018
4.0
Appointment verified by SALONGENIUS Software

Perfect service, very attentive, professional, polite and friendly staff.

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Lovely Experience!

Jess
29th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Staff were all super friendly and I left with my hair looking fabulous! I’ll definitely be back soon!

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Highlights and cut

Caroline
29th Apr 2018
4.5
Appointment verified by SALONGENIUS Software

George is, as always, the best of the best!

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Fashion fix

Denis
29th Apr 2018
1.0

I wanted to treat my 2 friends for Fri night out and booked 2 fashion fix which was consisted of half head braid the first hair stylists the Jamie listen to the requirements and done great job perfection the second stylist ***** and I hope I m not mistaken in names the 6 pm appointment absolutely awful did not listen to the customer or suggested the right braid hairstyle was absolutely disinterested and talking about cost that would be 75 £ if he was to make the right braid snd so on and everything so pointless he has made a very poor attempt on braid which has fallen out with all the hair pins in the car to our venue so all together very very very unhappy experience and what was to be my treat for my friend has turn in to big disappointed I have chosen Toni and guy because of your status in hair industry but learn is not so

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Response from TONI&GUY Westfield

We are so sorry to hear about the service your friend received in the salon, please would you mind calling the salon on 0208 749 5899 and ask to speak to one of our managers who will be more than happy to discuss this further. Many thanks.

Full Head of Highlights

Hannah Wookey
29th Apr 2018
4.5
Appointment verified by SALONGENIUS Software

Gloria did an amazing job covering for Rueben. im so so happy with the colour and the way she styled it. She also advised i bought a purple conditioner which will hopefully keep the highlights nice and bright!

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Best Toni and Guys in London!

Yosra
28th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

I came all the way from zone 6 to see my stylist April who was as usual impeccable!

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Amazing salon

Daisy Gill
28th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

I’ve had my hair cut at the westfields store a couple of times now and the service there is amazing. I would definitely recommend this salon to everyone, very nice and friendly staff. I have very happy with my hair.

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Very pleased

Sofi
28th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Been coming here for years and always pleased with haircut. Very experienced and welcoming staff.

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Exactly what i wanted ????????????????????????

Subrina
28th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Antonio was professional and amazing!!! I just gave him an idea of what i wanted and what issues i had with my hair and he went for it!!! I absolutely love my new look, i feel fantastic and ready for a new start!! Also Fernando does an epic head massage, dangerous if you a lil sleepy but his secret moves are the one!!!

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Toni and Guy Westfield

David Walsh
27th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

All staff are friendly and welcoming. Mark is an excellent stylist and has a great personality

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Ace Pixie cut by Anthony

Maddy Gupta-Wright
25th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Really pleased with my new short pixie cut by Anthony who has always done an amazing job on my hair long or short. Thanks so much!

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Blow dry

H H
24th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Best hair style ever in my life Iv never had such beautiful hair done! Except the shampoo they used was very very itchy I might need to ask for another one next time. But hair style was amazing.

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Response from TONI&GUY Westfield

Thank you for your feedback, So sorry to hear the problem you had with the shampoo that was used. Please mention it to us on your next visit, we look forward to seeing you again. Thank you

Excellent

Tom Jackson
23rd Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Brilliant haircut, helpful and friendly staff.

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Response from TONI&GUY Westfield

Thank you for the 5 star review. We look forward to seeing you back in the salon

Excellent

Scott graham
22nd Apr 2018
5.0
Appointment verified by SALONGENIUS Software

I always go to Mark.. best hair cuts I’ve had..

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Response from TONI&GUY Westfield

Thanks Scott, we will pass those compliments onto Mark.

Great experience

Nadia Nagouri
22nd Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Melissa was friendly, efficient, accommodating & skilled. Really enjoyed the experience, especially the use of the private room. Melissa took our privacy seriously & protected our need for the privacy; she made us feel really comfortable. I’ll be recommending the service to all my lady friends.

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Response from TONI&GUY Westfield

Thanks for the amazing review, will pass those wonderful comments onto Melis and we look forward to seeing you in Westfield again.

Excellent

Lesley McEndoo
22nd Apr 2018
4.0
Appointment verified by SALONGENIUS Software

I was delighted, Dillan was so helpful with his advice and the end result was great

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Response from TONI&GUY Westfield

Thank you for taking the time to let us know you had a great service with Dillan.

Colour cut and blow dry

Mavis O’Connell
21st Apr 2018
5.0
Appointment verified by SALONGENIUS Software

My hair looks great thank you Stuart and April. Also would like to mention Emma who gave me a fantastic shampoo.

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Response from TONI&GUY Westfield

Fantastic feedback, thank you, we will pass those amazing words back to April, Stuart and Emma, we look forward to your next visit.

Great cut

Linda
21st Apr 2018
5.0
Appointment verified by SALONGENIUS Software

As always very happy with my cut and blow dry.

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Response from TONI&GUY Westfield

Thank you for the five star review....

Haircut & Blowdry

Ash
20th Apr 2018
4.5
Appointment verified by SALONGENIUS Software

Friendly staff, excellent service.. would recommend to Anyone.. been coming here for years

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Response from TONI&GUY Westfield

Wonderful to hear such great feedback. Thank you for taking the time to let us know.

Good experience

Neil
19th Apr 2018
4.5
Appointment verified by SALONGENIUS Software

Salon was very clean and stylish. The guy who cut my hair did an excellent job!

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Response from TONI&GUY Westfield

Great! Thank you... we hope to see you back with us again soon.

excellent

manpreet
18th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Gloria and staff very friendly and i love gloria work this was my second visit .

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Response from TONI&GUY Westfield

Amazing to hear you had such a fantastic experience with Gloria, we will be sure to let her know. Thank you

Haircut with Antonio

Kate
17th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Always great result! Friendly chat and relaxed atmosphere. 10/10

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Response from TONI&GUY Westfield

Wonderful to hear. Thank you.

New ME

Lyndsey
14th Apr 2018
4.0
Appointment verified by SALONGENIUS Software

Excellent fantastic time staff were very helpful and non judgmental as im in a wheelchair saw my hairdresser and was put at ease right away and came out a new Woman

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Response from TONI&GUY Westfield

Hi Lyndsey, thank you so much for taking the time to give us your feedback. We very much look forward to seeing you again.

April

Hk
14th Apr 2018
4.5
Appointment verified by SALONGENIUS Software

As always, fab haircut from April.

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Response from TONI&GUY Westfield

April looks forward to seeing you back in the salon soon. Thank you for the review.

Fantastic!

Ipek
14th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

I only have good things to say! The salon is clean, the hair dressers are brilliant and professional and I had a great time! Very professional and very welcoming! My hair looks lovely and was treated well. Will be back!

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Response from TONI&GUY Westfield

Fantastic Feedback from you! Thank you for taking the time to tell us.

1st experience

Nida
14th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

I wasn't sure about what to expect, even though the cut came out shorter than I was hoping I came out feeling confident. Havnt stopped getting compliments . I feel awesome . Thank you Marc.

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Response from TONI&GUY Westfield

Thank you Nida, we are so pleased to hear that after your visit to Mark, the hair cut has given you such new confidence. We look forward to your next visit to see us.

Thank you!

Louise
12th Apr 2018
4.5
Appointment verified by SALONGENIUS Software

Great hair cut and blow dry - thank you Dylan!

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Response from TONI&GUY Westfield

We will pass those compliments on to Dillan for you. Thank you.

Miss

Angels
11th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Great - as always

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Response from TONI&GUY Westfield

Thank you

Great haircut

Ed
10th Apr 2018
4.0

Good haircut, friendly stylist and very professional. Not 100%happy about the shampoo. very quick, no usual massage and poor result.

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Response from TONI&GUY Westfield

Hi Ed, Thank you for your feedback, so sorry to hear your service was not up to the usual standard. Please give the salon a call and speak to one of our salon managers who will be happy to discuss this with you.

Excellent service thank you.

Angela Edwards
10th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Fantastic colour hair and great style!

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A fresh start

JoJo smith
10th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

I lost my hairdresser of 30 years last autumn and it’s takrn till now to pluck up the courage to try someone new. Melos was perfect. I’m very happy and my hair looks fabulous!

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Very happy customer.

R
9th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

This review is especially for Ruben. Thank You! so much for your effort and hard work. You made my hair look absolutely stunning. As a first time customer , I was a bit nervous and not sure whether you would be able to deliver what I wanted but you completely understood the type of change I needed for my hair colour. To be honest it looks amazing and much better than I expected. Will definitely come back next time.

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Very happy customer.

R
9th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent experience. Fully pleased with my hair colour change visit. A bit pricey but extremely satisfied. Job well done.

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First time at Westfield - excellent

Jo
8th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

I had Danielle for colour and Dillon for a cut and both took time to understand my needs and preference and were very friendly and careful. Have come home very curly and soft!

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Perfect as usual

Raphaella
8th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Daniel looked after me and advised me on what I should do, he saved my drY ends and did exactly what I had in mind ! Thank you

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Loved it

Anonymous
7th Apr 2018
5.0

Excellent service and friendly staff

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Men’s cut

Amit Roy
6th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Scott was fantastic as usual.

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Mark

David Walsh
6th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Mark is amazing! Attentive... and certainly knows his talents in hairdressing. A great conversationalist! A great experience! ????

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Great experience!

Michela
6th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

It was my first time at any Toni & Guy salon and I had an amazing experience! I had to fix my haircut as I was getting married three days later and was really nervous about it. But Anton and the rest of the team were so attentive and lovely, they made me feel reassured and satisfied with my haircut! The espresso was an added bonus ;) will definitely be going back!

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Very good professional

Frederique
5th Apr 2018
4.0
Appointment verified by SALONGENIUS Software

Shaun is great and always very professional

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The Spanish hairdresser he made my hair for the 3 time

Daniela Casteli
2nd Apr 2018
4.5
Appointment verified by SALONGENIUS Software

He is a very good hairstylist, excellent customer service. All the time he make my hair a come out of the salon 100% saddisfied

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Miss

DJA
31st Mar 2018
4.5
Appointment verified by SALONGENIUS Software

Anthony was amazing as always! Creative and careful!

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