TONI&GUY Westfield

1039B Southern Terrace, Westfield Shopping Centre, Shepherd's Bush, Greater London, W12 7GA

About us

Enthusiasm, Passion and Style is what beats the drum here at TONI&GUY Westfield London to provide you with the ultimate salon experience.

Relatively new in our fittings and fixtures, we have just celebrated our 6th Anniversary this year. We pride ourselves on mixing a fresh and contemporary salon with a plethora of talented staff (with various levels of experience within the company) to deliver an energy that can only be found here in the eclectic, cultural 'hot pocket' of Shepherds Bush, West London.

Our young and driven team is comprised of happy professional individuals all with unique tastes and inspirations, collectively staying true and honouring the style, values and spirit of TONI&GUY.

We have a fully furnished private area designed especially for clients that desire privacy with their visit completely complimentary to your service available on request, and now offer the wonderful 'Hairspa' service with all appointments to help you relax and unwind helping you and your hair to feel rejuvenated.

TONI&GUY Westfield London are pleased to have been awarded Perfect Salon Status for 2014/15 and 2015/2

Read more...

Opening hours

Monday 10:00 - 21:00
Tuesday 10:00 - 21:00
Wednesday 10:00 - 21:00
Thursday 10:00 - 21:00
Friday 10:00 - 21:00
Saturday 09:00 - 19:00
Sunday 12:00 - 18:00

Reviews

4.65
1,175 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Excellent

Julia
9th Oct 2020
Team Member: Salvatore
5.0
Appointment verified by SALONGENIUS Software

I had a wash & blow dry with Salvatore And I was delighted with the experience. Salvatore was charming as well as so professional. Cheers

Service
Value
Result
Cleanliness
Atmosphere

Miss

Abbey
7th Oct 2020
Team Member: Lucia
5.0
Appointment verified by SALONGENIUS Software

Really friendly and thoroughly explained everything she was doing. In love with my new hair.

Service
Value
Result
Cleanliness
Atmosphere

Colour

Indi
4th Oct 2020
Team Member: Davide
5.0
Appointment verified by SALONGENIUS Software

Thorough and professional approach accompanied by highly effective and friendly team, including reception service.
A fantastic experience as always.
Excellent . Keep up with the high morale and positive energy.

Service
Value
Result
Cleanliness
Atmosphere

Haircut

Beth
3rd Oct 2020
Team Member: Melis
5.0
Appointment verified by SALONGENIUS Software

The salon was clean and well organised and my hair cut was very professional - the hairdresser understood what I wanted and delivered it

Service
Value
Result
Cleanliness
Atmosphere

Great experience with Chia

Anonymous
3rd Oct 2020
Team Member: Chia
5.0

Amazing stylist who made me feel very comfortable, she listened to what I wanted and gave me one if the best haircuts I've had to date.

Service
Value
Result
Cleanliness
Atmosphere

Great service as usual

Martha
3rd Oct 2020
Team Member: Tiffany
5.0
Appointment verified by SALONGENIUS Software

I really enjoy going to the Shepherd's Bush Westfield salon. The team are very attentive and friendly. Tiffany is a fantastic stylist and colour expert. Also great for a chat! I’m always pleased when I leave.

Service
Value
Result
Cleanliness
Atmosphere

good

Anonymous
2nd Oct 2020
4.0

The environment was cared of Corona and, staff services was great!!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much for leaving such an amazing review for our salon! We look forward to welcoming you at our salon again soon.

total restyle

Lisa Wright
30th Sep 2020
5.0
Appointment verified by SALONGENIUS Software

I honestly can’t remember who it was but he was very kind and thoughtful. I had a restyle done , I showed him a picture of what I wanted and it was spot on . I come out feeling great . Would definitely recommend him to everyone and I will go back definitely be going back .

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Hi Lisa thank you so much for leaving such an amazing review! Your service was done by Dario, our fantastic stylist. We look forward to seeing you again!

Thanks!

Heloise
29th Sep 2020
Team Member: Tiffany
4.5
Appointment verified by SALONGENIUS Software

It was so fab, my stylist listened to exactly what I wanted and advised. It turned out better than what I wanted!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank YOU Helen for choosing us! Hope to see you again in our salon very soon.

Excellent hair cut and safe environment!

Suzanne
28th Sep 2020
Team Member: Dario
5.0
Appointment verified by SALONGENIUS Software

As usual I had an excellent hair cut

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you Suzanne! We strive to make our salon the safest and soundest environment for all our clients at all times. We look forward to welcoming you again.

Amazing service

Maria
27th Sep 2020
Team Member: Dario
4.0
Appointment verified by SALONGENIUS Software

Just what I wanted. Excellent haircut.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you very much Maria for leaving such an amazing review for our wonderful Dario! We look forward to welcoming you at our salon again soon.

Hair cut and conditioning treatment

Gemma Bailey
27th Sep 2020
Team Member: Dario
5.0

Overall very happy with the experience. Dario did a great job and was both friendly and professional
.

Service
Value
Result
Cleanliness
Atmosphere

Very good

Anonymous
26th Sep 2020
5.0

Very friendly , approachable.
Listen To the client.
She knows her job very well.

Service
Value
Result
Cleanliness
Atmosphere

Fabulous

Kelly Moore
26th Sep 2020
Team Member: Dario
5.0
Appointment verified by SALONGENIUS Software

So happy with my cut today, thank you Dario, always leave a happy customer

Service
Value
Result
Cleanliness
Atmosphere

Great stylist

Karishma
22nd Sep 2020
Team Member: Dario
5.0
Appointment verified by SALONGENIUS Software

Dario was fantastic. My haircut was exactly how I’d imagined and the service was excellent. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much Karishma! We are delighted to know that our wonderful Dario listened closely to your request and delivered a pristine service accordingly. Hope to see you again soon!

Great service and cut

Anonymous
22nd Sep 2020
4.5

Great service and really pleased with my cut! Dario is a perfectionist....in a good way....just what you need when getting you’re hair cut!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you very much! Hope to see you again soon at our Salon.

Review

S
22nd Sep 2020
Team Member: Lucia
5.0

Amazing! Love what she did with my hair....completely changed it for the better. A very welcoming and lovely person too.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much for your review! We are delighted to know you are loving your new hair and hope to see you again very soon.

Keratin smoothing treatment

Nada
21st Sep 2020
Team Member: Chia
5.0
Appointment verified by SALONGENIUS Software

Really nice hair dresser taking my concerns into full account

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you Nada! Chia's is an extremely vital component of our Westfield Team with her broad skillset and immense talent. We hope you enjoy your hair for the entire duration of the treatment and to see you again as soon as possible.

They are great

Giorgia
20th Sep 2020
Team Member: Lucia
5.0
Appointment verified by SALONGENIUS Software

I really enjoy going to Toni and Guy Westfield. All the staff is young and energic, I always feel welcome and it is nice to chat with them. They are very competent and every time I go to the Westfield branch I am super satisfied. I have very curly hair and it is difficult to find someone good at cutting them but Lucia has been amazing

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much for your wonderful and thorough review Giorgia! We pride ourselves of a young, driven and extremely talented team here at Toni and Guy Westfield and it is incredible to know that our clients appreciate the staff as much as we do. Hope to see you very soon.

Excellent

Giuseppe Nicolosi
19th Sep 2020
Team Member: Sabina
5.0
Appointment verified by SALONGENIUS Software

Sabina was very friendly and an exceptional stylist. I am Very pleased that she was recommended to me

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you very much Giuseppe for leaving such an amazing review for our wonderful Sabina! We look forward to welcoming you at our salon again as soon as you want to.

I love being there!!

Aurelie Bilello
18th Sep 2020
5.0
Appointment verified by SALONGENIUS Software

I came for a blow dry before going for my interview. I wanted to be picture perfect for my video call.
I walked out the salon in a quick time with exactly what I wanted and slightly different from last time but great! A sleek style for today, and matching to my today’s event.
Thank you Stuart and all the team there , you are wonderful there. And sorry I had to take my daughter with me, don’t want to be annoying for other customers , or make you waste time . But I have to say she loves you guys! ? can’t wait for us 2 to have our done together on the same day at yours. We just need to wait for some before she gets her first haircut.
Salon 100 times recommended to all.
Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much Aurelie! Be assured the whole team was supporting for you and we hope you smashed your interview! In regards to your baby girl, it is a joy for all of us here at Toni and Guy Westfield to welcome Mummies and Kids as we strive to make our salon the friendliest, safest and soundest environment possible for all age groups. We really look forward to seeing the two of you once again very soon! Thanks for choosing us time and time again Aurelie, we appreciate it!

?‍♀️ hair cut

Nell
17th Sep 2020
Team Member: Lucia
5.0
Appointment verified by SALONGENIUS Software

Lucia was a lovely hairdresser and cut my hair exactly how I imagined! Many thanks!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much Neil! We look forward to booking you back in with our wonderful Lucia again.

Great service !

Sophie N
14th Sep 2020
5.0
Appointment verified by SALONGENIUS Software

I’m so sorry i can’t remember my stylists name :-(
She was super! Made a miracle from my DIY lockdown haircut. And I walked out feeling and looking so much better. Thank you so much. Great job!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much Sophie for taking the time to write such an amazing review. We strive to make our clients happy and satisfied. Whenever you need us, we're here for you!

Nice clean cur

Eren
14th Sep 2020
Team Member: Dario
4.0
Appointment verified by SALONGENIUS Software

tidied my uncouth long locks into a short fringe just as asked. Great service, will likely come again

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much Eren! We look forward to seeing you again in our salon.

Brilliant products

Diviya Varsani
13th Sep 2020
Team Member: Sabina
5.0
Appointment verified by SALONGENIUS Software

She was soo lovely, spent time on my hair and gave great advice in relation to my hair type. Thanks for the amazing experience

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you very much Diviya! Sabina is undoubtedly one of our best acquisitions in recent salon history. Her attention to detail, technical and product expertise are one of a kind.

Great job!

Gustavo Teodosio
13th Sep 2020
Team Member: Dario
5.0
Appointment verified by SALONGENIUS Software

Dario was just very welcoming and patient with me. It has been years since the last time I had a proper short haircut and I was a little bit lost on what to do with my hair. Dario listened to me and my concerns very well and ended up delivering a great haircut. I’d highly recommend his work.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Gustavo thank you so much for choosing us once again! We pride ourselves of having such an excellent component such as Dario in our dream team here at Toni & Guy Westfield. His attention to detail, creativity and passion are truly one of a kind.

Lovely

Philippa
12th Sep 2020
Team Member: Lucia
5.0
Appointment verified by SALONGENIUS Software

The salon was lovely and quiet, but I did go early. Lucia was great and gave me a great refreshed haircut! Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much Philippa for taking the time to leave such an amazing review. We all look forward to seeing you again!

Great as always

Aurelie Bilello
10th Sep 2020
5.0
Appointment verified by SALONGENIUS Software

My normal Visit every 4 weeks to do my colour with Stuart. I was delighted as usual and even more , I went out exactly as I wanted, perfect hair colour becoming better and better every visit, my hair growing and extra mile with the perfect brushing. When I went out I called my mum and said to her I have never been so happy after my hairdresser appointment!!! Exactly what I wanted and I want to get! Super happy!
I had an exiting job interview to do today as well and I felt so good to do it!
Thank you so much Stuart.
I will recommend that salon definetely everywhere, I also like the atmosphere and everyone being really professional with a good atmosphere . Great ! We never say it enough when it is that good and you are so happy. And I can tell you that I have done a lot of famous salon included in Paris center but never been that happy.
Well done all.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much Aurelie for your outstanding review! We can't stress how happy and proud we are of delivering such a satisfactory service to an amazing client such as yourself. Our international Artistic Director Stuart looks forward to seeing you next time.

Hair cut

Anne Taylor
9th Sep 2020
Team Member: Sabina
5.0
Appointment verified by SALONGENIUS Software

I was very pleased with my haircut and blow dry, as usual.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much Anne! Indeed, Sabina is an exceptional add on to our Toni and Guy Westfield London salon we pride ourselves of.

Great!

Angelo Vieira
8th Sep 2020
5.0

I've been going to this salon for 2 years now and the service is always amazing. Get exactly what I want every time and the team is always so nice and attentive.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much for your review Angelo! Your customer loyalty is truly priceless to us and we strive to keep it strong as ever. See you soon!

Haircut with Lucia

Anonymous
6th Sep 2020
5.0

Lucia is excellent - thrilled with my hair cut and had an interesting chat. The salon was careful and covid-ready

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Hi there! We couldn't agree more, Lucia is an amazing asset to Toni & Guy Westfield. We put hard work in ensuring the highest level of hygiene and standard possible.

Awesome!!

Valentina
6th Sep 2020
Team Member: Dario
5.0
Appointment verified by SALONGENIUS Software

Amazing service!! Thanks to Dario now I feel I have a proper hairdresser close to my home. There is nothing I could ask more. Thanks Dario!!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much for leaving such an ''awesome'' review Valentina! We hope to see you again very soon.

Super service

Nadia
6th Sep 2020
Team Member: Dario
4.5
Appointment verified by SALONGENIUS Software

The lady who washed my hair (curly brown hair) gave good hair care tips and I had a lovely scalp massage. Dario was a fantastic, friendly and a very attentive stylist.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Nadia thank you so much for taking the time to leave our amazing staff such beautiful feedback.
we look forward to seeing you again.

cutting and blow drying

Ewa
5th Sep 2020
Team Member: Dario
5.0
Appointment verified by SALONGENIUS Software

I'm very satisfied.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Hi Ewa, thank you for your review! We look forward to seeing you again very soon.

Amazing job

Louit
2nd Sep 2020
Team Member: Lucia
5.0
Appointment verified by SALONGENIUS Software

Lucia was great. Such a warm and friendly individual who did a great job. I would highly recommend her to anyone

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much Louit for your review. Lucia is indeed a uniquely talented and driven member of our team capable of listening closely to the client's request and delivering accordingly.

Great!

Alexandra Baikov
2nd Sep 2020
Team Member: Lucia
5.0
Appointment verified by SALONGENIUS Software

My first time at this salon and my experience was fab! My stylist explained everything to me and helped me decide what I want to do with my hair, will be coming back!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you very much Alexandra for your amazing review! It was an honour for us to take care of your hair and we really look forward to doing so time and time again in the future.

Great!

Roisin
1st Sep 2020
Team Member: Dario
5.0
Appointment verified by SALONGENIUS Software

Recently moved to the area and wanted to get my hair cut somewhere local that looked professional. Dario was great and really paid attention to detail. Salon was incredibly clean. Thanks!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much Roisin for your review! We are happy to know your hair needs have met the likes of our wonderful Dario in our safe, sound and welcoming Westfield London salon. We really look forward to seeing you again

Hair colour and cut

Asha
31st Aug 2020
3.5
Appointment verified by SALONGENIUS Software

Staff are always helpful. Lucia always cuts my hair with care and a great hairdresser. I do not remember the name of the person who coloured my hair.

Service
Value
Result
Cleanliness
Atmosphere

Best haircut

Suzanne
29th Aug 2020
5.0

Very nice hair cut today intact the best one

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much Suzanne, we look forward to seeing you again.

Gorgeous!

Rhiannon
29th Aug 2020
Team Member: Lucia
5.0
Appointment verified by SALONGENIUS Software

It was an amazing haircut and Lucia was so sweet and really tried to understand what I wanted with my hair. She is so talented. Best haircut I've had in a long while!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Rhiannon thank you very much for taking the time to leave great feedback for Lucia we will pass this on to her.

Root tint gone badly wrong!

Linda Conafray
28th Aug 2020
3.5
Appointment verified by SALONGENIUS Software

My usual colourist has left and although her replacement assured me that she had my details i have ended up with a nearly black root tint on mid brown highlighted hair. I look like a tabby cat. The colour was on for at least 45 Minutes which may be the problem but something needs to be done with it as its awful . I could send a photo if you forward to me some contact details otherwise I am so displeased I will come all the way back.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Linda we are so sorry you feel the colour is to dark we are more then happy to correct this, could you please contact the salon manager Tiffany so we can arrange for you to come back in and see us.
hope to hear from you soon.

Top notch salon.

Kim
26th Aug 2020
Team Member: Tiffany
5.0

Amazing. Felt very safe and relaxed in the salon. Tiffany s an amazing stylist. Knows exactly what I want and always give 100% satisfaction.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Kim than you so much for taking the time to leave us a lovely review, we look forward to seeing you in the salon again.

Fantastic service

Carlo
26th Aug 2020
Team Member: Dario
5.0
Appointment verified by SALONGENIUS Software

It was my first time at Toni&Guy at Westfield’s, however Dario and the rest of the team made me feel welcomed and at “home”. I also felt safe as the shop was extremely cleaned and everyone observed the current guideline about Covid 19. Dario was professional, friendly and chatty. He listened to me, acknowledged my wishes/needs and gave me his ideas and suggestions on how to have my haircut done. He did an excellent job and I am really pleased with the result. He is a credit to Toni&Guy!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much Carlo for finding the time to write such an exceptional review! Here at Toni and Guy Westfield we pride ourselves of a friendly, driven and motivated team of which our incredible Dario is a fundamental component of. We look forward to seeing you again soon!

Awesome

Kate Dalton
23rd Aug 2020
Team Member: Dario
5.0

Made a last minute appointment and was looked after by Dario, who had this work cut out! Not had a cut for 10 months, since a local salon destroyed my hair. Happy to be back in a trusted named Salon. Dario was welcoming, friendly and gave me a great cut. Everyone in the salon was lovely.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much Kate for leaving this amazing review! We are extremely happy to know that our amazing Dario saved the day by delivering an impeccable service. All the team at Toni & Guy Westfield looks forward to welcoming you again in the salon!

Awesome cut

Poonam
23rd Aug 2020
Team Member: Dario
5.0
Appointment verified by SALONGENIUS Software

Great haircut. Absolutely love it would come back again for sure.

Service
Value
Result
Cleanliness
Atmosphere

Great, professional service

Anon
22nd Aug 2020
Team Member: Sabina
4.5
Appointment verified by SALONGENIUS Software

Had my hair coloured by Sabina. She was professional and did a great job on my hair. Also answered all my questions about aftercare etc. Would definitely recomend her.

Additionaly was actually cheaper than my local hairdresser which was surprising.

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Gavin
22nd Aug 2020
Team Member: Lucia
4.5
Appointment verified by SALONGENIUS Software

Great cut and very thoughtful approach. I have some allopeaca and Lucia really made me feel at ease and offered good tips.

Service
Value
Result
Cleanliness
Atmosphere

Thanks Lucia!

Dom
20th Aug 2020
5.0

Great haircut by Lucia. She’s very upbeat, encouraging and clearly enjoys what she does.

Service
Value
Result
Cleanliness
Atmosphere

Feeling Like Cleopatra

Melina
20th Aug 2020
Team Member: Dario
5.0
Appointment verified by SALONGENIUS Software

Dario did an amazing job. I look and feel fierce. I had a great time in the salon - the staff are so kind and welcoming.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Westfield

Thank you so much for your review Melina! We can assure that all clients are queens for us here at Toni and Guy Westfield!

Excellent!

Emmanuelle Jardin
20th Aug 2020
Team Member: Sabina
5.0
Appointment verified by SALONGENIUS Software

Sabina was an absolute star! Very gentle, so well mannered. Very helpful with her advice. Excellent in any way. Yes, a bit more expensive but well worth it. Never been before but will definitely be back. Thank you so much Sabina.

Service
Value
Result
Cleanliness
Atmosphere