TONI&GUY Westfield

1039B Southern Terrace, Westfield Shopping Centre, Shepherd's Bush, Greater London, W12 7GA

About us

Enthusiasm, Passion and Style is what beats the drum here at TONI&GUY Westfield London to provide you with the ultimate salon experience.

Relatively new in our fittings and fixtures, we have just celebrated our 6th Anniversary this year. We pride ourselves on mixing a fresh and contemporary salon with a plethora of talented staff (with various levels of experience within the company) to deliver an energy that can only be found here in the eclectic, cultural 'hot pocket' of Shepherds Bush, West London.

Our young and driven team is comprised of happy professional individuals all with unique tastes and inspirations, collectively staying true and honouring the style, values and spirit of TONI&GUY.

We have a fully furnished private area designed especially for clients that desire privacy with their visit completely complimentary to your service available on request, and now offer the wonderful 'Hairspa' service with all appointments to help you relax and unwind helping you and your hair to feel rejuvenated.

TONI&GUY Westfield London are pleased to have been awarded Perfect Salon Status for 2014/15 and 2015/2

Read more...

Opening hours

Monday 10:00 - 21:00
Tuesday 10:00 - 21:00
Wednesday 10:00 - 21:00
Thursday 10:00 - 21:00
Friday 10:00 - 21:00
Saturday 09:00 - 19:00
Sunday 12:00 - 18:00

Reviews

4.65
1,175 verified reviews
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Brilliant all round

Emma Dewhirst
7th Jan 2018
5.0

Really great hair cut, walked out feeling like a million dollars!

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Response from TONI&GUY Westfield

Thank you for the 5 star feedback. Hope to see you back in the salon soon.

True hair happiness

Helen Wallenda
6th Jan 2018
5.0

I love visiting George at Toni & Guy. I’ve struggled to find someone who understands my hair in the past and I would now never go to anyone else. George is perfect.

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Response from TONI&GUY Westfield

5 stars! Great to know George makes your salon experience a fantastic one.

Trip to Toni and Guy, Westfield, Shepherd's Bush

Jonathan
6th Jan 2018
5.0

Completely pleasant experience from start to finish

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Response from TONI&GUY Westfield

Fantastic! Thanks for the positive feedback.

Súper!!

Helen Isaac
6th Jan 2018
5.0

Always a great experience, from the friendly staff on the front desk, to the ever charming April, who always gives me a fabulous cut and great banter! Thoroughly recommend.

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Response from TONI&GUY Westfield

Thank you for the amazing review for April. She looks forward to seeing you for your next visit.

Perfect

Olga
6th Jan 2018
5.0

As always perfect service.

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Response from TONI&GUY Westfield

Thanks Olga for the great review.

Styelst cut

Miami abid
2nd Jan 2018
4.0

Friendly staff and helpful in give u advice .

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Response from TONI&GUY Westfield

We are really pleased you had a wonderful experience with us. Thanks for the review.

Best blowdry

Elena
31st Dec 2017
5.0

Love it

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Response from TONI&GUY Westfield

Thanks Elena for taking the time to review us.

wonderful experience

nadia bolzan
30th Dec 2017
5.0

Great, relaxed atmosphere, personal service and a fabulous haircut and blow dry, as usual!

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Response from TONI&GUY Westfield

Amazing review Nadia, thank you so much.

Brilliant hair cut by Jamie

Anonymous
30th Dec 2017
4.5

Very pleased with my hair cut by Jamie, as alwYs he listens to what I want and is very understanding of what I’d like and did a fab job. Layered my hair beautifully, just how I wanted. It’s not cheap but worth the extra pennies. Have been to many other hairdressers who e bodged it up by feel quite safe in his capable hands! Reception staff very friendly too.

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Response from TONI&GUY Westfield

Thank you for your positive review. We will let Jamie know that you had a great service with him. Thank you.

Highlights

Linda
29th Dec 2017
5.0

Perfect service thank you !!

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Response from TONI&GUY Westfield

Fantastic to hear, we look forward to seeing you in the salon again soon.Thank you for the 5 stars.

Excellent service

Catherine
28th Dec 2017
5.0

Very polite staff and great haircut. Overall excellent. Only criticism is it's perhaps a little overpriced. Prices seem to creep up each time I go!

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Response from TONI&GUY Westfield

Hi Catherine, thank you for the 5 star review. Apologies. We did have a price increase in December, the first one for several years. The price should now remain the same for some time. We do hope to see you back in Toni&Guy Westfield.

Lovely staff

Vicki
26th Dec 2017
4.5

First time in the salon great atmosphere smiley staff even though they had to work on Xmas eve thank you

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Response from TONI&GUY Westfield

Thank you for taking the time to write such positive feedback. Hope to see you back with us again.

Cut

Anonymous
25th Dec 2017
4.0

Great

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Response from TONI&GUY Westfield

Thank you

Amazing experience

Sim Gujral
24th Dec 2017
5.0

Had the best haircut by Antony. Can’t thank him enough, so happy with the overall look. Will be definitely coming back.

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Response from TONI&GUY Westfield

Thank you Sim for the 5 stars for Anthony and the salon. Fantastic feedback.

Full colour (Reuben)

Elisabeth
24th Dec 2017
5.0

Great service. Reuben and staff attentive. Feel like a million dollar with my new hair colour.
Just beautiful. Thank you all at Toni &Guy x

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Response from TONI&GUY Westfield

Thank you for the superb review. We will pass those great comments to Ruben.

Consistently great

Daniil
23rd Dec 2017
5.0

Been a client for about 8 months now, never left disappointed. Mark by far best stylist I’ve ever had, will keep coming back. Always getting the value for money, happy days!

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Full marks all round

Matthew
23rd Dec 2017
5.0

Great service and expert job done

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Amazing experience

Sim Gujral
22nd Dec 2017
5.0

Best hair cut I have ever had. Antony knows what he is doing and will definitely be going back. Thank you Antony!!!

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April Taylor

Ivan
21st Dec 2017
5.0

I’ve been coming to Toni&Guy Westfield for over 2 years now and could not be happier. April is just amazing, she always gets it and you’ll never leave unsatisfied.
5 star service

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Thanks

LISA
21st Dec 2017
5.0

Today I had my haircut by Antonio, and I just wanted to thank him. I have recently had survey which mean I had to have some of my head shaved and I am quite self conscious about it. He gave me some advice vise on what to do to stop the regrowth sticking up. I feel my better after this appointment. People think it's just hair, but I have been very down since they shaved my hair off for my op and today is the first time I have been able to look at it in the mirror without feeling sad. So thanks so much. Merry Christmas xx

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Disappointingly Average....

Maggie
20th Dec 2017
3.0

Fairly average service - not offered a drink or any real pleasantries. Blowwave wasn’t great - it’s alwaya disappointing when you know you can do a better job yourself - and worse when you can obviously see it’s frizzy or full of static and just not sitting right - yet hairdresser tries to tell you it looks great - I was really looking forward to visiting saloon but left really disappointed. End result was good/ ok after I asked for Blowwave to be fixed - but it just wasn’t great experience.

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Best salon in West London

Kath Mcpherson
19th Dec 2017
5.0

Great cut and really friendly staff especially my hairdresser April

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Happy

Anonymous
19th Dec 2017
4.5

Simple and great.

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Highlights

Daria Szkudlarek
19th Dec 2017
4.0

I am not really happy with my results at the end .I wanted something different, I asked for very light blond highlights as u am natural blond and thought that would not be a problem buy I barely see any difference. Any of my 6 friends I have asked if they see anything different on my hair and their answer was no .Although service was super nice .

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Definitely Reccomended

Luke Greenfield
18th Dec 2017
5.0

I've been going to this Toni & Guy on a monthly basis for roughly six years now and have always been thoroughly impressed by the friendliness and professionalism of all of the staff. Special mention goes to Anthony, the stylist I've had for all these years, which is a true testament to his ability and service. He has always done an excellent job and has become a good friend.

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Great

Katlyn Baruelo
18th Dec 2017
4.5

I liked it there. Good service and haircut looked great.

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Happy Client

Bahia Stern
17th Dec 2017
5.0

I had an appointment with Alexandra the stylist and she was lovely. Very professional and great customer service. I wasn’t to sure what hairstyle I wanted but I knew I wanted it to be very short with Alessandra professional help and advice I chose the pixie hairstyle. I felt very welcomed and valued as a client. Overall I had a very good experience and I will recommend my family and friends to get their hair done at the salon by Alessandra. I’m very pleased with my new hairstyle.

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Great experience, buzzing salon.

Emma
16th Dec 2017
4.5

Scott always does a masterful haircut, and I had quite a tricky colour conundrum which was dealt with really well. Love the salon atmosphere!

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In love!!

Codi
16th Dec 2017
5.0

Antonio was the one that did my hair and I'm so impressed with how it turned out. He's done exactly what I've asked and I'm inlove. Made me feel so confident about myself and is such a lovely and funny guy. Your company is very lucky to have him on your team. Will definitely be coming back :)

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Very nice

Janine Carey
15th Dec 2017
5.0

Good relaxing experience today. Feel like I was looked after and great hair colour and blow dry is a bonus

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Always happy

Linzie Roche
15th Dec 2017
5.0

April and George are just brilliant hair designers! I’m always happy when I walk away. And they are lovely people. They’re a very friendly l team in Westfield Shepherd’s Bush. I have been going here for quite a few years now. I always enjoy my experience.

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My hairdresses

Jennifer toumazou
14th Dec 2017
5.0

Very friendly and lovely to talk to.. nice experience

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Great ans Friendly Service

Angelo Vieira
13th Dec 2017
4.5

First time at Toni & Guy and couldn't be more pleased with the experience. The staff were very friendly and helpfull. Got extactly what I wanted, definately going to go back, and highly reccomend it.

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Excellent as ever

Stephen
13th Dec 2017
5.0

Always get a great haircut at Toni and Guy in Westfield White City. Great team, who listen to what you want and deliver every time.

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haircut

Anonymous
10th Dec 2017
5.0

Great haircut and blow dry by Melis many thanks

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Excellent

Mohamed Walji
9th Dec 2017
5.0

Good service. Could do with a pleasant colour. Boring decor.

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Response from TONI&GUY Westfield

Thank you for the 5 star review. We look forward to seeing you back in the salon.

Excellent

Theodora
9th Dec 2017
5.0

April is amazing hairdresser, I highly recommend her!

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Always happy

Claudine
9th Dec 2017
5.0

I always leave the salon so happy. April is fantastic she always knows how to make me feel a million dollars. It was the first time Daniela toned my hair and what can I say but amazing! The colour of my toner was exactly what I wanted. My hair looks fabulous I'm so happy. Great service. Great everything.

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Excellent

Anonymous
9th Dec 2017
5.0

Always a great experience

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excellent

Andrea Petronda
7th Dec 2017
5.0

Antonio did a great job. Looked after my hair, used products to protect and smooth it out, and delivered beyond expectations. Much better experience than last time. Thank you!

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Haircut

Gurpreet bolla
7th Dec 2017
4.5

Great result as always :-)

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Men's haircut

Artjom
7th Dec 2017
5.0

Anthony is the best! Lovely service and precise haircut, coming back in 4 weeks.

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Worsed experienced ever!

Aliki
7th Dec 2017
2.5

The worst experience ever!!! My head was being pulled all the time during blowdry, not gentle at all with my hair. The stylist was trying to brush my hair as if i was an animal. The brush he was using was old or used so many times that i could feel my hair sticking on the brush. My head was burned. Was my first time here and definetly my last. So overpriced since i was treated like that. Receptionist and the shampoo lady were very polite.

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Response from TONI&GUY Westfield

Apologies for the substandard service in our salon. We are so sorry to hear your experience. Would you mind contacting the salon on 0208 7495899 where one of our salon managers would be more than happy to discuss this further.

Great as usual

Amy
6th Dec 2017
5.0

Really great cut and blow dry from Mark as always! Once again he listened to what I wanted and did a great job, even remembering what we discussed about my hair style last time I came in. The salon has a really nice atmosphere and everyone is friendly.

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Excellent results & lovely people

Kija
5th Dec 2017
5.0

Always enjoy popping in to see everyone and have my hair cared for. Really lovely and friendly people and then the experience and quality of service that you expect! Great place and a long term client!

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Ladies cut

Zahra
4th Dec 2017
2.5

Hi, I had my haircut with ***** last week and I was really disappointed when I came home and washed it out as the cut is so uneven and it has no shape. Really gutted because I spent a lot of money and I trusted the salon as I used to get my hair cut with Elsa.

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Response from TONI&GUY Westfield

Hi Zahra, so sorry to hear that you did not have a good service from us. Please give the salon a call and speak to one of the managers who will be more than happy to discuss this further with you

Amazing Experience And Service

Anna
4th Dec 2017
5.0

Toni And Guy in Westfield W12 is an amazing hairdressers. They delivered perfect customer service and made me feel welcomed the moment I walked in. 100% coming back soon!

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Response from TONI&GUY Westfield

Thank you for the amazing feedback, we look forward to seeing you back in the salon again soon.

Haircut with Fillipos

Toby Langston
4th Dec 2017
5.0

Great

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Response from TONI&GUY Westfield

Thank you Toby for your 5 star review

Great service, great haircut

Dr HUGHES
3rd Dec 2017
5.0

I get my haircut regularly with Mark. He is super talented, has great customer service skills, and I am always really pleases with the haircuts he gives me.

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Response from TONI&GUY Westfield

We will pass these great comments on to Mark. Thank you for taking the time to review us.

Ms

Steffi
3rd Dec 2017
5.0

Very satisfied

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Response from TONI&GUY Westfield

Thanks for those 5 stars and for taking the time to review us.