TONI&GUY Westfield

1039B Southern Terrace, Westfield Shopping Centre, Shepherd's Bush, Greater London, W12 7GA

About us

Enthusiasm, Passion and Style is what beats the drum here at TONI&GUY Westfield London to provide you with the ultimate salon experience.

Relatively new in our fittings and fixtures, we have just celebrated our 6th Anniversary this year. We pride ourselves on mixing a fresh and contemporary salon with a plethora of talented staff (with various levels of experience within the company) to deliver an energy that can only be found here in the eclectic, cultural 'hot pocket' of Shepherds Bush, West London.

Our young and driven team is comprised of happy professional individuals all with unique tastes and inspirations, collectively staying true and honouring the style, values and spirit of TONI&GUY.

We have a fully furnished private area designed especially for clients that desire privacy with their visit completely complimentary to your service available on request, and now offer the wonderful 'Hairspa' service with all appointments to help you relax and unwind helping you and your hair to feel rejuvenated.

TONI&GUY Westfield London are pleased to have been awarded Perfect Salon Status for 2014/15 and 2015/2

Read more...

Opening hours

Monday 10:00 - 21:00
Tuesday 10:00 - 21:00
Wednesday 10:00 - 21:00
Thursday 10:00 - 21:00
Friday 10:00 - 21:00
Saturday 09:00 - 19:00
Sunday 12:00 - 18:00

Reviews

4.65
1,175 verified reviews
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Ms

Bal Biring
2nd Dec 2017
4.5

I alaeays have a great experience and the people lovely.
April is amazing she understands her clients.

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Response from TONI&GUY Westfield

Thank you, April really appreciates the great feedback.

Ms

Bal Biring
2nd Dec 2017
4.5

I alaeays have a great experience and the people lovely.
April is amazing she understands her clients.

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Response from TONI&GUY Westfield

Thank you, April really appreciates the great feedback.

I recommend without any reservations

Eva
1st Dec 2017
5.0

Anthony has been doing my hair for years. He's the most professional hairdresser I've ever met. He listens to what I want and understands my needs. His skills and perfectionism are out of this world. Coming to have my hair done is such an amazing experience I wish I could come more often. Obviously these differences make the price go up, but it totally worths it. I always leave the place with a smile on my face.

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Response from TONI&GUY Westfield

Hi Eva, thank you for such a fantastic review for Anthony, we will be sure to pass those comments on to him and we look forward to seeing you back in the salon soon.

Different hair stylist this time

Anonymous
30th Nov 2017
4.5

Good cut very happy

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Response from TONI&GUY Westfield

Many thanks for the positive review

Amazing

Simran
28th Nov 2017
5.0

The lady during my washing was so nice, she asked me questions and she also gave me tips on how to maintain my
Hair. Secondly the hairdresser Mark, was amazing, he made sure that everything was equal. He also offered drinks etc and did it to perfection

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Response from TONI&GUY Westfield

Thank you, we are so pleased to hear you had a great experience with us.

wash and blow dry appointment last Saturday

Megha Menon
28th Nov 2017
1.5

Was not happy with the service and blow dry from my stylist at all. Very rough handling, and did not give me the result I wanted and was adamant that it was because of the length and thickness of my hair.

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Response from TONI&GUY Westfield

Hi Megha, we are very sorry to hear of your experience in our salon. Please contact one of the salon managers on 020 8749 5899 who would like to discuss this further with you. Many thanks

Mr

Adrian Lacey
28th Nov 2017
4.0

Bit of a heavy wash but great cut

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Response from TONI&GUY Westfield

Hi Adrian, apologies the "wash" was not up to standard. Will pass on the feedback so hopefully your next visit will be 5 star.

Mr

Hugo
28th Nov 2017
5.0

I’ve been a client for 5 years and same stylist throughout. Need I say more?

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Great experience

Shirley
28th Nov 2017
5.0

Lovely experience from start to finish, No rushing you out , such friendly staff , I always enjoy my time there

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Alamoudi

Kholoud
27th Nov 2017
5.0

It was excellent as usual

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Sunday hair cut

Lynn Smee
27th Nov 2017
4.0

Very pleasant staff, great cut, exactly what I asked George to do.
Very happy and will return again.

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Love my new hair!

Anonymous
25th Nov 2017
5.0

Very pleased with both the technician (Page) and stylist (Antonio). I will definitely ask for them on my next appointment!

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Hair Gloss

Kelly
25th Nov 2017
4.5

Great experience and customer care is faultless. Enjoying my new natural colour, very happy customer, I shall be returning customer for sure.

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Excellent

Rita Patel
24th Nov 2017
5.0

I love my new hair cut by the wonderful Mark, great eye for details. I will definity return back to have Mark work his magic.

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The best

Lucie
24th Nov 2017
4.5

Brilliant cut - again. Something completely different with amazing guidance and enthusiasm from Anthony. Just shame it’s soooo expensive st Toni & Guys.

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Amazing

Natalie
22nd Nov 2017
5.0

Had a color by Paige at white city Tony and guy and always have consistently amazing service. Absolutely love the color and she made sure that I don't have to wait ages for a cut after too. Absolutely amazing

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Just excellent

Ruth
22nd Nov 2017
5.0

I brought my teenage son in tonight as he needed a good cut and some style advice. Antonio was amazing with him and did such a good job. I would thoroughly recommend him! Very happy, all round good experience, thankyou!

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Highlights fixing

Cherry healey
22nd Nov 2017
5.0

Your amazing senior colourist saved my hair from an awful hair dye job I had done at a bad chiswick salon! Thank you she saved me!

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Mrs

Elena Haran
20th Nov 2017
4.5

Wonderful experience. The stylist Alice was very professional and pleasant. Very happy with the experience

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Wonderful

Diana Melly
20th Nov 2017
5.0

Perfect cut and great head massage when being washed

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Great haircut and service

Cherry
20th Nov 2017
5.0

I usually do not trust my hair just to anyone but Antonio of toni&guy Westfield knows what he is doing and I absolutely love my hair. Just toni&guy for me from now on.

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Fab

Kelly
19th Nov 2017
4.0

Love my new hair, thank you Alexandra x

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Response from TONI&GUY Westfield

Kelly, we will let Alessandra know you had a great service with her. Thank you

Colour/Cut/Styling

Anonymous
18th Nov 2017
5.0

Very nice, professional staff.

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Response from TONI&GUY Westfield

Amazing 5 stars, thanks for the great review.

I like everything

Haifa
18th Nov 2017
4.5

Good staf

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Response from TONI&GUY Westfield

Thank you, we hope to see you back with us again.

Lovely experience

Naila Shah
17th Nov 2017
4.5

Had a lovely experience, and Alex was so amazing. Many thanks

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Response from TONI&GUY Westfield

Fantastic review, thank you, we will pass this on to Alex. Look forward to seeing you again.

Great salon

Matt
17th Nov 2017
5.0

Great Friendly staff and always a reliable excellently hair cut. Highly recommended.

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Response from TONI&GUY Westfield

Thank you for taking the time to let us know.

Toni guy westfield

Isil
16th Nov 2017
5.0

Marc (haircut, bkow dry)

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Response from TONI&GUY Westfield

Thank you for the 5 stars

Amazing cut from the lovely Melis

Imogen
15th Nov 2017
5.0

Had a fantastic first cut from Melis. She was absolutely brilliant. My hair looks so much healthier and better. A lovely classic cut. Thank you Melis!

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Response from TONI&GUY Westfield

Imogen thank you for the 5 star rating, Melis enjoyed doing your hair and looks forward to seeing you in the salon again.

Excellent service - second time back

Anonymous
15th Nov 2017
5.0

Not disappointed. Scott is excellent

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I could kick myself that i left a tip!

Linda conafray
15th Nov 2017
2.0

After arriving on time i was plonked in a chair and after waiting until 20 mins after my appointment time i got up and went back to reception to ask what was going on. I have always had excellent after care blow drys but today she absolutely couldn't be bothered. I am seriously considering not using your salon again i am afraid. PS my gown also needed washing.

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Response from TONI&GUY Westfield

Hi Linda, we are so sorry and very disappointed to hear that you didn’t receive the service you usually receive from us. Please give the salon a call to speak with the Salon Managers who are more than happy to discuss further with you. Apologies once again.

Amazing!

Rosie O'Neill
15th Nov 2017
5.0

I recently had my hair cut with Antonio and couldnt recommend him more! I went in just wanting a trim but during the consultation I decided to listen to his recommendation to go shorter as I wanted more volumous hair and I am so happy with the results, gorgeous cut, lovely conversation. An all round pleasant and luxurious experience worth every penny.

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Amazing salon experience

Venus Cordon
15th Nov 2017
5.0

As always everyone in the salon was so welcoming and I left with a rocking new hair cut from the fabulous April.

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Review

Georgia Dawson
15th Nov 2017
5.0

Really really good service very friendly staff and generally really happy

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Haircut

Angie Shabajee
14th Nov 2017
4.0

Very please with Melis. She was very good and polite

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Average

Eleanor Taylor
14th Nov 2017
4.0

I haven’t been to this branch of Toni & Guy for a couple of years as I wasn’t that impressed the first time so thought I would give it another go. I just booked a stylist as didn’t need anything drastic doing. First stylist I booked called in sick so was allocated another one. When my hair was washed a heavy towel wasn’t put round my shoulders so my dress got wet all down the back he did try to dry it off but I suggest using better towels which didn’t seem to be available. For a simple bob the cut took 1 1/2 hours quite a long time & another lady was waiting.
My cut is ok a bit shorter than I wanted & he did over curl it but now I have styled it myself it looks good.
I much prefer the Toni & Guy in Milton Keynes though.

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Amaxing

Alice
13th Nov 2017
5.0

Excellent cut, and I have tricky hair. Very happy

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Excellent Service - Awesome People

Parul
12th Nov 2017
5.0

Had a cut/colour appointment with Scott and Daniela at Toni n Guy Westfield yesterday and was totally impressed with the service! Despite the fact I got late and missed my appointment, Scott was really helpful and generous in trying to accomodate me in his busy schedule and sort it out for me. The cut he gave me was fantastic - exactly what I wanted! He is truly an expert in what he does and you can just leave it to him and relax! Daniela helped with the colour, was extremely patient in listening to what I wanted! All in all, a great experience and I would definitely recommend them if you are really looking for that great hair cut that suits you!

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Consistently high standard

Simeon Mowle
11th Nov 2017
5.0

Service is very friendly, people can’t do enough to make you feel relaxed and looked after. Shaun is so talented, but has a personality with it. We always have good conversations and end up with a top quality haircut and with food for thought!!

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B

V
11th Nov 2017
5.0

Excellent

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Sleek and shiny

Julia Harvey
11th Nov 2017
5.0

Yes I was very happy and was complimented within minutes of leaving the salon!

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Ms

Gill Sewell
10th Nov 2017
5.0

Lovely haircut

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AAA+ service

David
10th Nov 2017
5.0

Always warmly greeted. Best service available. All staff is very friendly. I've been using their service for over 4 years and couldn't be more happy.

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The best hair extensions!

Steluta
9th Nov 2017
5.0

I had my hair extensions done by April,she is the best.My hair looks AMAZING!
The stuff is so polite and friendly,I enjoyed my visit so much.
Thanks a lot!

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Response from TONI&GUY Westfield

We really appreciate the fantastic review. April totally enjoyed transforming your look and is so pleased you loved the end result.

Perfect

Julia Harvey
9th Nov 2017
5.0

Excellent blow dry, all ready had a compliment, moments after leaving the salon! Many thanks

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Response from TONI&GUY Westfield

Thank you Julia for taking the time to let us know. Thank you. Hope to see you back with us again soon.

Haircut

Simiua
9th Nov 2017
5.0

Alessandra is the best hairdresser I have had
She is so friendly, helps you pick a haircut that suits you and really goes out of her way for you
Thank you

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Response from TONI&GUY Westfield

That is wonderful to hear. We will pass that amazing review on to Alessandra.

Fabulous!

Dimple
7th Nov 2017
5.0

Absolutely fantastic service each and every time. Especially from Alex, who manages tame my unruly hair and get it looking beautiful! I've finally found a salon I can trust.

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Response from TONI&GUY Westfield

Alex really appreciates receiving such fantastic feedback. Thank you for taking the time to let us know.

Stuart offered 1st class service!

Agatha Howse
7th Nov 2017
5.0

I had my hair expertly coloured by Stuart Matuska on Saturday. Couldn't be happier! I look a million dollars. He was painting different colours like I was a piece of art(!) and the end result is just amazing. Please make sure he is working with you going forward as I will be returning regularly.

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Response from TONI&GUY Westfield

Thank you for your amazing review. We will pass the compliments on to Stuart and look forward to your return visit with us. Thanks once again.

I liked my haircut

Anonymous
6th Nov 2017
3.5

Alex did my haircut and i am very happy with my overall experience.

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Response from TONI&GUY Westfield

We will let Alex know you enjoyed a great service. Thank you for taking the time to let us know.

The Best

shaimaa
5th Nov 2017
5.0

the best bludry I ever have it ,with Emaa ( westfield)

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Response from TONI&GUY Westfield

Thank you for the positive feedback. Emma looks forward to seeing you again soon.

Grat cut

Linda
5th Nov 2017
4.5

As always a very good haircut happy experience in the salon

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Response from TONI&GUY Westfield

Thanks Linda for taking the time to let us know you received a great service in the salon.