TONI&GUY Westfield

1039B Southern Terrace, Westfield Shopping Centre, Shepherd's Bush, Greater London, W12 7GA

About us

Enthusiasm, Passion and Style is what beats the drum here at TONI&GUY Westfield London to provide you with the ultimate salon experience.

Relatively new in our fittings and fixtures, we have just celebrated our 6th Anniversary this year. We pride ourselves on mixing a fresh and contemporary salon with a plethora of talented staff (with various levels of experience within the company) to deliver an energy that can only be found here in the eclectic, cultural 'hot pocket' of Shepherds Bush, West London.

Our young and driven team is comprised of happy professional individuals all with unique tastes and inspirations, collectively staying true and honouring the style, values and spirit of TONI&GUY.

We have a fully furnished private area designed especially for clients that desire privacy with their visit completely complimentary to your service available on request, and now offer the wonderful 'Hairspa' service with all appointments to help you relax and unwind helping you and your hair to feel rejuvenated.

TONI&GUY Westfield London are pleased to have been awarded Perfect Salon Status for 2014/15 and 2015/2

Read more...

Opening hours

Monday 10:00 - 21:00
Tuesday 10:00 - 21:00
Wednesday 10:00 - 21:00
Thursday 10:00 - 21:00
Friday 10:00 - 21:00
Saturday 09:00 - 19:00
Sunday 12:00 - 18:00

Reviews

4.65
1,175 verified reviews
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Beautiful colour

Iva
7th Oct 2017
5.0

I'm so thankful to finally have the colour and shine I always wanted. Francesco really is amazing

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Balayage

Anonymous
6th Oct 2017
4.0

Good advice, great technique. Very happy with the end result!

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Cut

Lukasz
6th Oct 2017
5.0

Great haircut from Scott

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Review for George (cut & colour)

Nafiseh
6th Oct 2017
5.0

I have been coming to this salon for over 2 years and have been getting my hair cut and colour by George. He is the best hairdresser I've had to date. Love that he knows exactly what I want and he always give me his honest opinion if he thinks something else looks better.
He is absolutely the best!

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Visiting and salon

Danella Tosan Betts
6th Oct 2017
5.0

I pretty much said it all with the star ⭐️ rating my stylish is great

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Hair cut

Diana Melly
4th Oct 2017
5.0

Wonderful

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Great!

Manmohan Grewal
4th Oct 2017
5.0

I’ve been coming here regularly. Mainly with Anthony but occasionally others. I’ve always been given top quality service.

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Excellent

Anonymous
4th Oct 2017
4.5

Artistic director was excellent
Discussed hair styles and cur was very professional
I'm very happy with my haircut

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Can't recommend enough

Karsha
1st Oct 2017
5.0

I moved to London not long ago and was super worried about finding a new hairdresser. Through recommendation, I booked an appointment with April and she's the best hairdresser I've ever had! All the staff are lovely and seem very good. And for colour, Paige is amazing! Couldn't recommend Toni & Guy Westfield enough!

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Could be better

Clair
30th Sep 2017
2.5

Been visiting this salon for few years now, and I always had fairly good experience. when I called the salon they booked me in with a manager this time, as I had an important event to attend to so I thought this would be a treat.
I must say, I was not impressed with my cut and blow dry service at the end.
Firstly, when I arrived at the salon I was kept waiting whilst no one offered me a refreshment. Eventually, he came over and asked me what style I would like and took me to the wash area, the girl that washed my hair ended up soaking my back.

After my shampoo I was taken back to my seating area which had hair all over it. the manager/ stylist came over and he started cutting my hair.
My hair cut was not great, it was shorter then what I wanted and the product used felt a Little greasy. the whole way through the haircut he kept looking around on what the staff where up to, rather then concentrating on my hair.

I felt really rushed and disappointed,no attention to details. I had to go home and wash my hair again,and dry my clothes. I expected higher standard from management team at this store. I visit every three to four months as I'm away on business trips, however this time it feels like the managing standard has dropped heavily. I don't mind paying the price but I don't thing they pay attention to how it's run anymore.

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Response from TONI&GUY Westfield

Hi clair, so sorry to hear of the disappointing service that you had. Please could you give the salon a call to give us the opportunity to put things right for you. Please could you call and ask for Fiona.

Nice. Did what I asked

Anonymous
30th Sep 2017
3.0

The sink for washing the hair was filthy and the whole private room was in a shabby state. Looked like it needed a good clean. The girl who cut my hair was nice just everything else was below par

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Excellent service, outstanding result

Oleksandr
30th Sep 2017
5.0

I find Toni&Guy salon in Westfield to be a vibrant place filled with energy and positivity, with nice and pleasant service. But the most admirable is dedication to quality and professionalism of Shaun Birmingham.

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Wonderful George

Helen wallenda
30th Sep 2017
5.0

I've been going to Toni and Guy in Westfield for over 3 years having found George. He's brilliant.

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Haircut

Saqib
30th Sep 2017
5.0

Always get my trim from Mark, he does a brilliant job as always. The team are all lovely and always welcome me with a smile. Keep up the great work.

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Mrs

Carolyne Skeete
30th Sep 2017
5.0

Great service as usual from April. Such an authentic and genuine stylist. Very creative knows what will look good and gives great advice. Perfect

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September cut

John Simpson
26th Sep 2017
4.0

A good haircut without fuss but plenty of expertise

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Cut and blow dry

Anonymous
26th Sep 2017
4.0

Great cut, friendly hairdresser Yannis gave me lots of helpful tips and recommendations for my hair, lovely person.

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colour job disappointing and inconsistent

Anonymous
25th Sep 2017
2.0

I went for a root touch up and toner today - the technician was really nice and polite, however I left the salon rather unhappy about the result. The roots were dyed too dark which resulted in a clear line difference between the root colour and the rest of my hair. She also hadnt applied the dye carefully leaving me with dye stains all over my forehead hairline and dyed face hair on my upper cheek next to the hairline (which now has to be bleached). I was then charged the full amount for inconsistent and poor job - I will have to now get the dyed face hair rectified at my own cost with no help from the staff to fix it. Toni and Guy advertise and are known for their quality, but it seems like taking the time to finish the work properly and ensuring a quality result is lost in the rush of trying to fit more clients in. I have been a regular customer for cut and dye; never been disappointed with the cutting but the colour is often a hit and miss.

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Great place

Adam
25th Sep 2017
5.0

A very good experience. Very busy and lovely, no complaints.

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Hair cut

Anonymous
24th Sep 2017
4.0

Wash and head massage was fantastic, hair cut was good.

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Haircut and blow dry by Mark

Ana jackson
23rd Sep 2017
5.0

I've been going to Tony & Guy, Westfield for a long time now. The first time I went there was only because it was convenient BUT Mark is so good- I'd follow him around the globe! The staff is very friendly and welcoming. Appointments are never delayed. I am always offered a drink.. overall an excellent experience!

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Today's visit

Kaline Ali
23rd Sep 2017
5.0

Really enjoyed my visit today, Stuart (as always) very professional and accommodating and achieved the look I wanted. My hair was washed and blow dried really well by another young man who was very good and attentive. Overall a very good and efficient visit. Very happy!

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Me

Eligio Rodriguez
23rd Sep 2017
5.0

Despite it was very busy all staff was kind and smiled. The ambiance was comfortable and Scott was skilled and patient enough to help me to get a direction for style . Exactly what I needed. Very professional environment and will definitely come back .

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Blow dry

Anonymous
23rd Sep 2017
3.0

Didn't last! Had hair tonged and advised stylist to curl first with hairdryer but she didn't and has not lasted beyond a day

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Brilliant !

Bal biring
22nd Sep 2017
5.0

Every time I visit the soon , I have such great experience.

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Colour & Cut

Andrea Lester
20th Sep 2017
5.0

Great results and lovely staff, was
Well looked after and done in good time.

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April and staff ...

Nalintha
19th Sep 2017
5.0

I can never find fault in my visits to Toni and Guy. April has been my hair stylist for years. She is the best. I highly recommend her. I love all the staff I have encountered. Best customer service and feels like home! Thank you April and team x

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Lovely salon, worst haircut

Anonymous
19th Sep 2017
3.0

This was my first visit to Toni & Guy Westfield - I used to go a lot when I lived elsewhere and always had a great cut. I had a lovely hairdresser, young chatty girl who put me at ease but I was so unhappy with the cut. I should've said something at the time but I thought perhaps it was the way she dried it. A few weeks later, I'm feeling so angry that I paid £50 for this, she didn't listen to what I wanted and it has looked awful ever since. I won't be going back.

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Response from TONI&GUY Westfield

So sorry to hear that your visit to us was not a positive experience. Please could you call the salon and speak to the manager who would be more than happy to discuss this further with you.

Great experience

Danielle
18th Sep 2017
5.0

Shaun was 10/10

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Review

Anthony Chattalas
18th Sep 2017
4.5

Tony & Guy at Westfield has excellent service. Anthony has cut my hair for several years now and I remain satisfied every time. His attention to detail is meticulous!

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Great service

Anonymous
16th Sep 2017
5.0

Everyone was lovely and welcoming. Great head massage! Quick and efficient and a very skilled hairdresser. Booked last minute, great that they open late.

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Tony and guy super hair cut

Dunia Ammar
15th Sep 2017
5.0

Anthony was amazing at understanding exactly what i wanted then delivering it! I went from long hair to short hair for the first time in my life so was a big step! Love my new hair do, thanks Anthony :)

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My monthly visit.

Anonymous
13th Sep 2017
5.0

Friendly & professional staff. A happy visit today. Well done!

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Miss

Venus
13th Sep 2017
5.0

I love my fortnightly visit to see the Fabulous April at the White city Westfields salon. As well as being an awesome hairdresser she always cheers up my day, as do the rest of the staff.

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Loving my hair!

Claudine Samat
13th Sep 2017
5.0

I wanted highlights and someone recommended Paige and she didn't disappoint! Paige knew exactly what I wanted, she's amazing! I would highly recommend Paige. Great colourist and lovely lady.

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Hair cut

Parisa
13th Sep 2017
3.5

I don't like my hair cut ,as I mentioned how I like it but it's not, ibalways do color my hair with Rebecca, she is good girl, but they guy didn't do best cut for 63£,doesn't worth

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Haircut

Hussein wansa
12th Sep 2017
5.0

10/10 very friendly n professional . Keep up the brilliant work

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Much needed haircut!

Marie Hourihan
11th Sep 2017
5.0

As usual, Melis listened to my blabb and still cut my hair perfectly ?

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Cut and colour

Lisa
11th Sep 2017
5.0

Very happy with both the hair cut and colour. Very helpful and happy staff.

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Great!

Moisey
10th Sep 2017
5.0

Great service, friendly staff from reception through to stylists. Love they stay open late in evening. Love new cut and will be back soon to maintain the look!

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Extremely happy

Samantha
9th Sep 2017
5.0

So, I came in today, deflated as I was still suffering the backlash of alopecia after baby's birth 18 months ago. Hair had become extremely thin/fine and I was unsure what to do with it. I can't tell you how happy I am. Scott (who is the new manager I think) and only been there about a week, quickly came up with something that would give me a bit of style and would help my hair look like it had volume. We went very short - and I absolutely love it. I feel more like me and I had two compliments before I left Westfield. Very happy and will certainly return!!

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Absolutely fab!

Sarah
9th Sep 2017
5.0

Arriving unsure of what I wanted and very aware that my hair was lack and boring, Scott was fab! He listened to what I said about the length, had suggestions on what would look good and gave me little tips on how to care for my hair and scalp and how to style. And he was spot on, I left with a style I wouldn't have thought to try but is perfect for my hair and face shape. I'll definitely be going back!

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Love George

Lisa
9th Sep 2017
5.0

Fantastic service from everyone as always from reception, the hair wash and a lovely hair cut with the gorgeous George

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Amazing

Sarah
9th Sep 2017
5.0

Mark is an amazing hair stylist and cutter and very friendly atmosphere

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Great haircuts

Tom
9th Sep 2017
5.0

Alex is amazing. Best hairdresser in London. Book her and look great.

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Great

Paolo Roatta
9th Sep 2017
4.5

All good. A bit pricey

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The best

Claudine
8th Sep 2017
5.0

This is the 2nd time I've been to see April and I can honestly say she is the best hairdresser I have ever had! Beautiful haircut by an amazing person. I would highly recommend April. She listens and tells you exactly what's she's doing every step of the haircut.

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Louis Sumner - haircut

Anonymous
8th Sep 2017
5.0

Great haircut- exactly what I wanted! Cheers!

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Great service

Frank valencia
7th Sep 2017
5.0

Great guy.. easy to get going with, very friendly.

Thank you for a great service

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My Favourite

Anonymous
7th Sep 2017
4.5

I love this branch. I have been coming here for a few years now for haircuts and colour. All the staff are extremely warm and friendly.

On the odd occasion the result of a colour may have not been as I expected but they always corrected it free of charge :)

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