TONI&GUY Westfield

1039B Southern Terrace, Westfield Shopping Centre, Shepherd's Bush, Greater London, W12 7GA

About us

Enthusiasm, Passion and Style is what beats the drum here at TONI&GUY Westfield London to provide you with the ultimate salon experience.

Relatively new in our fittings and fixtures, we have just celebrated our 6th Anniversary this year. We pride ourselves on mixing a fresh and contemporary salon with a plethora of talented staff (with various levels of experience within the company) to deliver an energy that can only be found here in the eclectic, cultural 'hot pocket' of Shepherds Bush, West London.

Our young and driven team is comprised of happy professional individuals all with unique tastes and inspirations, collectively staying true and honouring the style, values and spirit of TONI&GUY.

We have a fully furnished private area designed especially for clients that desire privacy with their visit completely complimentary to your service available on request, and now offer the wonderful 'Hairspa' service with all appointments to help you relax and unwind helping you and your hair to feel rejuvenated.

TONI&GUY Westfield London are pleased to have been awarded Perfect Salon Status for 2014/15 and 2015/2

Read more...

Opening hours

Monday 10:00 - 21:00
Tuesday 10:00 - 21:00
Wednesday 10:00 - 21:00
Thursday 10:00 - 21:00
Friday 10:00 - 21:00
Saturday 09:00 - 19:00
Sunday 12:00 - 18:00

Reviews

4.65
1,175 verified reviews
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Value
Result
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Filter by rating

Haircut during a pandemic

Tanzila Chowdhury
11th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

The entire process was excellent. Everyone was wearing a mask or visor and there were screens between booths and adequate spacing to maintain appropriate social distancing. My hair cut with Chia was excellent. I would love to have her cut my hair again.

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Great Job

Louit
10th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Great job, as always!

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Haircut

Ravi
10th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Had a great haircut with Chia

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Wayne

DA
10th Jul 2020
4.5

Wayne was really great! Amazingly talented, listens carefully and delivers accordingly. Simply a perfectionist.
Really happy to have been able to be one of his many happy clients

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Loved it!

Azadeh Tavousian
10th Jul 2020
4.0

It was amazing! love my hair cut and will comeback again .
Thank you ?

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Great haircut and friendly and safe atmosphere!

Shada
10th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Melis always does a great job with my hair, but I'm even more pleased this time as the circumstances (Covid19, PPE, etc), didn't change the quality of the appointment. I'm really satisfied with my hair cut and the overall service was also excellent.

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Excellent

Simon Jones
9th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Service was excellent and Salvatore was excellent also. Great hair cut and colour.

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Excellent!!!

Alex
9th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

I've been today in Toni&Guy Shepherd's Bush just few days after lockdown with my son. The stylist Dario did a great job with both, we're very happy with the haircut. Also the hygiene standards were accurate with one-use stuff. Just missed the coffee with biscuits they used to offer us... but normal because the situation. Thanks again for the excellence, Toni&Guy!

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Haircut

Lorraine
9th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Very easy system in place and no prob at all hanging up coat or disposing of gown haircut was great as normal

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Haircut

Owen Claridge
9th Jul 2020
5.0

Really nice much needed haircut . Great job by Melis

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Movie haircut

Jonathan
9th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Super happy with my new haircut, I explained to wayne a style I'd seen in a movie and am super happy with the result

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Great cut, no change there!

Haley stewart
9th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Brilliant service as ever from Lucia. Absolute perfectionist. Loved my cut.

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great experience

Becky DLF
9th Jul 2020
5.0

I love Lucia at Toni and Guy! She’s really helped bring my hair back to life!

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Lovely haircut after lockdown

Evan
8th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

The salon in Westfield was clean and had followed all the guidelines.
I felt really safe.
Salvatore my stylist was amazing and happy after working all day!!!
It was great!

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Haircut

Oksana
8th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

It was a great experience, as before the lockdown. The only difference being all the extra precaution steps taken with the BUG. But it was quite chilled, nonetheless!

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Salon visit

Amandeep
8th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Booked in with Chia, experienced, professional and friendly as always!
Great service all round, with extra precautions particularly with the current situation.

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Perfect

Angelo
8th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

As always perfect service! The new safety measures are very reassuring and good.

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Perfect

Tahmed Miah
8th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

10/10 cut as usual

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Amazing!

Anonymous
6th Jul 2020
5.0

I can’t believe the care that has gone into welcoming clients back to Toni and Guy Westfield. A pack containing masks and disposable gown and towel starts the visit, with socially distanced chairs separated by plastic dividers! Plus the usual high standard of hairdressing of course!

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Cut &blowdry

Michelle Pye
6th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

one very happy lady, my journey from arrival to departure was so smooth and professional, hygiene was spot on with a welcome pack of disposable gown, mask and towel. My hairdresser Lucia was very pleasant and friendly and listened to what I wanted and created a perfect haircut and finish.

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Haircut and blowdry

Samantha Dunlea
6th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Lucia was my hairdresser and she made me feel very comfortable and made my appointment very enjoyable in these difficult times. Was very happy with my haircut and blowdry and would definitely recommend Lucia as a hairdresser. Also the other staff were very professional on arrival giving me my personal PPE and everyone and all set ups were all conforming with social distancing.
Good job Toni and Guy

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Post Lockdown haircut

Anonymous
6th Jul 2020
5.0

Great job! All safe and secure and my home made haircut now fully repaired! Thanks!

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Amazing - thank you!

Christine Mclelland
5th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

I had a great haircut from Lucia today - she was amazing. My hair is perfect. The salon has responded well to the guidelines and I felt totally safe at all times.

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Always Amazing

Subrina Corniche
18th Mar 2020
5.0
Appointment verified by SALONGENIUS Software

What can i say? Antonio is a genius!!

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Great staff and haircut et al

Anjila
12th Mar 2020
4.5
Appointment verified by SALONGENIUS Software

Nice to see Fiona at the front desk again- friendly as ever. Emma who washed my hair and brought me a Cappuccino- thank you. And a big thank you to Antonio for a great haircut, who was friendly and we had great conversation.

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Brilliant! 5 stars as usual!

Hugo Guerreiro
10th Mar 2020
5.0
Appointment verified by SALONGENIUS Software

It’s already like family to visit T&g Westfield again. I have known and cut with Anthony for 8 years already. Nothing else shows better the bonds of trust and friendship! Thank you all team for the great work!

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Gone downhill

Anon
8th Mar 2020
2.0
Appointment verified by SALONGENIUS Software

This used to be a great salon. It still has fantastic stylists and colourists, but booking an appointment is a nightmare. I've had 3 appointments in a row messed around or changed at the last minute. I'm not sure what's happening with the management of this salon but it's definitely gone downhill and I couldn't recommend it at the moment.

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Response from TONI&GUY Westfield

We are so sorry to hear about the service you have received. Please would you mind calling the salon on 0208 749 5899 and ask to speak to the manager who would really like to discuss this further with you. Many thanks

Amazing cut

James
7th Mar 2020
5.0
Appointment verified by SALONGENIUS Software

Experience from the staff providing a hair wash to the hair cut was of an outstanding standard. Give Dario a promotion.

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Top notch

MARGUERITE Ryder-Large
7th Mar 2020
5.0
Appointment verified by SALONGENIUS Software

Alex is the maestro

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Great cut & service from Salvatore

Eric
7th Mar 2020
4.0

Great “curl” mastery from Salvatore

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Antonio

David Walsh
7th Mar 2020
5.0
Appointment verified by SALONGENIUS Software

Great guy! Great haircut!

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Colour

Indi
6th Mar 2020
4.0
Appointment verified by SALONGENIUS Software

Excellent
Efficient
Caring

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Thanks

Victoria
5th Mar 2020
4.5
Appointment verified by SALONGENIUS Software

Nice cut, nice staff. The salon is in a bit of a weird spot, but all very clean and comfortable when you get there.

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Response from TONI&GUY Westfield

Hope to see you back in the salon again soon. Thanks for the feedback.

Great service as usual

SallyAnn Roberts
2nd Mar 2020
5.0
Appointment verified by SALONGENIUS Software

Friendly service and great haircut

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Response from TONI&GUY Westfield

Look forward to seeing you agian very soon. Thanks for taking the time to let us know.

Good

Morgan
1st Mar 2020
5.0

Good

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Response from TONI&GUY Westfield

Thank you for the review. See you back in Westfield soon we hope.

Great as usual!

Anonymous
29th Feb 2020
5.0

Happy as every time got under Salvatore, s scissor!!

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Response from TONI&GUY Westfield

Thank you for taking the time to let us know.

Amazing service

Emma Colyer
29th Feb 2020
5.0
Appointment verified by SALONGENIUS Software

Lucia was amazing, I came in for a big change and left feeling amazing with my hair feeling so healthy and fresh

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Response from TONI&GUY Westfield

Hi Emma, great five star feedback. Lucia says a huge thank you.

Haircut

Susan Walsh
28th Feb 2020
5.0
Appointment verified by SALONGENIUS Software

I absolutely adore Anthony the Senior Stylist. The time, care & attention he gives is incredible not to mention his expertise.

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Response from TONI&GUY Westfield

Amazing comments, thank you, we will let Anthony know.

Hair cut

Sara harrity
25th Feb 2020
5.0
Appointment verified by SALONGENIUS Software

Very good

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Response from TONI&GUY Westfield

Thanks Sara for letting us know.

Very happy!

Sandra Segade
24th Feb 2020
5.0
Appointment verified by SALONGENIUS Software

I had my first appointment with Lucia at Westfield. She made me feel comfortable right away and I was very happy with the way we discussed my haircut options. Loved the final cut and will definitely be going back to see Lucia for my next appointment.

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Response from TONI&GUY Westfield

We will pass those great comments on to Lucia and look forward to your next visit with us.

Brilliant

Carolyn
22nd Feb 2020
5.0
Appointment verified by SALONGENIUS Software

Lovely hairdresser

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Response from TONI&GUY Westfield

See you again in the salon very soon. Thanks for the review.

Excellent!

Denny
22nd Feb 2020
5.0

Fab experience and result!

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Response from TONI&GUY Westfield

Fantastic feed back. Thank you for letting us know.

Poor customer service

Stuart
21st Feb 2020
3.0
Appointment verified by SALONGENIUS Software

Great haircuts but sadly let down by the reception who asked me to arrive early for my appointment and then sneaked in another client and kept me waiting 35 minutes to be dealt with!

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Response from TONI&GUY Westfield

Hi Stuart, so sorry to hear that this happened. Apologies once again. Unfortunately your stylist took longer than he anticipated with the previous client. We look forward to seeing you again soon.

.

Alexandra
19th Feb 2020
5.0

.

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Feedback

Anonymous
19th Feb 2020
5.0

Really good service

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Response from TONI&GUY Westfield

Thank you

Great cut by Scott

Shivani
18th Feb 2020
5.0
Appointment verified by SALONGENIUS Software

Another hair cut with Scott and he didn’t disappoint. Thank you... I’ll be back soon

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Response from TONI&GUY Westfield

We look forward to seeing you back in the salon too. Thank you for the feedback.

Haircut by Meliss

Marie Hourihan
17th Feb 2020
5.0
Appointment verified by SALONGENIUS Software

Always a treat

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Response from TONI&GUY Westfield

Five stars!! Thank you. See you again very soon we hope.

Chia

Mark
17th Feb 2020
5.0
Appointment verified by SALONGENIUS Software

Chia is the best hairdresser in London town.

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Response from TONI&GUY Westfield

Will pass that great comment back to Chia. Thank you.

Great Job

Louit
17th Feb 2020
5.0

Great job, friendly staff

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Response from TONI&GUY Westfield

Thank you for letting us know.

Great experience

Monica
16th Feb 2020
5.0
Appointment verified by SALONGENIUS Software

Great service and haircut, friendly nice staff

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Response from TONI&GUY Westfield

We look forward to seeing you back in Westfield. Thank you.