Taylor Taylor London Hair Salon , Spitalfields, City of London

137 Commercial St, Spitalfields, Greater London, E1 6BJ

About us

Resembling the Flat Iron building in New York – and with all the glamour inside, too – our Commercial Street premises is our flagship award-winning unisex hair salon; located in Shoreditch, East London. Just a stone's throw from Spitalfields Market. Inspired by the faded grandeur of 18th century France, Commercial Street's sumptuous Rococo interior is filled with vintage pieces and period finds, to stimulate your senses and make your time at our biggest luxury hair salon in East London a magical experience.

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Opening hours

Monday 10:00 - 20:00
Tuesday 10:00 - 20:00
Wednesday 10:00 - 20:00
Thursday 10:00 - 21:00
Friday 10:00 - 19:00
Saturday 09:00 - 18:00
Sunday 10:00 - 18:00

Services

Hair

Reviews

4.80
458 verified reviews
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Great cut

Beatrix Payne
22nd Apr 2025
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Lovely place, great cut, lovely stylist.

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Simply the best

Laura Connor
17th Apr 2025
Team Member: Anna
5.0

After many hair disasters and hairdressers just not listening I decided to pay the money and book with Annelee.
Her skill and expertise were evident from the get go. At last an hairdresser that listens and devotes time to the process step by step.
If you want an hairdresser that's at the top of their game then book this lady she's fab.

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Haircut!

Lindsey Jones
17th Apr 2025
Team Member: Jordan
4.5
Appointment verified by SaloniQ Software

Great stylist and very personable
He was happy to give advice which i accepted
Pleased with the cut and the service

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Hair refreshed!

Vanessa
11th Apr 2025
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Sian is great, she rely tries to work to understand and align the vision you want for your hair. I trust the hair colour she will bring out on my hair precisely especially where my hair is so dark and she's just lovely person overall!

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Response from Taylor Taylor London - Shoreditch

Dear Vanessa,

Thank you for taking the time to leave us a 5 star salon review after your recent visit with Sian.
We are thrilled to hear that you had another great experience and that Sian was able to work her magic with your vision.

Thank you for trusting Sian with your hair colour ; you were in great hands !
It's always a pleasure to have you in the salon and we look forward to welcoming you again soon.

Best regards,
Tess and the team at Taylor Taylor London - Shoreditch - Five Times Winner of London's Best Salon

Always love my haircuts with Anna (& her assistant George)

Vanessa King
8th Apr 2025
Team Member: Anna
5.0
Appointment verified by SaloniQ Software

Yet another fabulous haircut from Anna! I’ve been coming to see her for years now and she never disappoints.

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Response from Taylor Taylor London - Shoreditch

Dear Vanessa,

Thank you for taking the time to leave a 5 star salon review.
Its always special when we hear from our most trusted clients and to know that you have found a hairdresser that understands you and your hair .
We will make sure to pass on your kind words to Anna and we really do appreciate your ongoing support.
It's always a pleasure to see you in the salon and we look forward to welcoming you back again soon.

Best regards,
Tess and the team at Taylor Taylor London - Shoreditch - Five Times Voted The Best Hair Salon in London

Extortionate pricing

Kent Jackson
4th Apr 2025
Team Member: Tom
4.0
Appointment verified by SaloniQ Software

Love Tom but as a mid 50 male paying £115 which is going to £125, I sadly am having to go elsewhere

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Response from Taylor Taylor London - Shoreditch

Dear Kent,

Thanking for taking the time to leave a review and we are sorry to hear that you won't be returning to the salon.

We completely understand your decision but as Tom is one of our most senior stylists with many awards and years of experience he is priced at our highest salon level and the £10 increase is reflective of his position and also our rising employment and business costs this year.

We really appreciate your loyalty to Tom and the salon and of course we would love it if you did return to us. We do have Simon who is our Head of Education and a mens specialist at your original £115 or perhaps Mihaela at £96 - they are both committed to providing a professional and personalized experience and could possibly be an alternative option for you.

Take care,
Tess and the team at Taylor Taylor London - Shoreditch - Five Times Voted The Best Hair Salon In London

Tom is, has always & will always be the BEST stylist

Bindi Dhesi
2nd Apr 2025
Team Member: Tom
5.0
Appointment verified by SaloniQ Software

I returned to Tom after a very long time to get my hair cut. I’ve never ever loved a hair cut more than after Tom has worked his incredible skill. He is so humble, keeps things so simple for you and always understands what I’m after. I’ve got a long history with my fringe, having one, not having one, wanting one etc. Tom - he just knows what to do. My words to him today was ‘just do what you want to my hair’ and he talked me through his plans, still got me to ok it all. I can not recommend him and praise him enough. I’ve chosen to travel from Warwickshire to London just to have him cut and style my hair again after such a long time. It was a decision I am so thrilled I made.

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Response from Taylor Taylor London - Shoreditch

Dear Bindi,

Wow ...Your review is really special and has absolutely made our day !
Thank you so much for taking the time to write such wonderful words about Tom and your latest visit to the salon ; we couldn't be more delighted hear about your return journey to us .

It was a total pleasure to welcome you back to the salon and we know Tom was super chuffed to take the reins and create the best hairstyle for you.

We do hope that you you will make it back to see us in the not too distant future , especially now that you have joined that special group of people who have found their forever hair stylist - no matter how long the journey to see them.

Thank you again for choosing to come all the way from Warwickshire, we truly appreciate your support and look forward to seeing you next time.

Best wishes,

Tess and the team at Taylor Taylor London - Shoreditch - Five Times Winner Of The Best Hair Salon in London

MIHAELA VATAFU the queen of hair

Rudi McGuinness
1st Apr 2025
Team Member: Mihaela
5.0

I’ve been coming to Taylor Taylor for over two years now, and I can confidently say it’s the best salon in London. But the real star? Mihaela Vatafu - my absolute hair goddess.

From the very first appointment, Mihaela just got my hair. She recommended I try the Brazilian blowout, and honestly? Best. Decision. Ever. She’s the only person I trust with my hair now - her skill, care, and attention to detail are second to none.

Beyond her talent, she’s warm, professional, and truly makes you feel like you’re in expert hands. And let’s not forget… cocktails. Yes, you’re served delicious drinks (as many as you’d like!), making the whole experience feel more like a treat than an appointment.

If you’re thinking about booking, do yourself a favour and ask for Mihaela. She’s what I call Chef’s kiss 💋

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Response from Taylor Taylor London - Shoreditch

Dear Rudi,

What a truly amazing review ...thank you so much, it has definitely been the highlight of our day.

We cannot thank you enough for sharing your hair experiences with Mihaela and of course, we couldn't agree more - she is absolutely brilliant at what she does and we know she won't take the title of Hair Goddess lightly !

It's really heartwarming to hear that her professionalism and warmth have made you feel well taken care of during your appointments and we always love it when our clients enjoy our complementary cocktails - no hair appointment should be without one.

We look forward to welcoming you again soon and know that your kind words about Mihaela will be super appreciated by her.

Cheers to great hair !

Best regards,
Tess and the team at Taylor Taylor London - Shoreditch - Five Times Winner Of The Best Hair Salon In London

Simply sublime

Karen Mcconkey
27th Mar 2025
Team Member: Michaela
5.0
Appointment verified by SaloniQ Software

As customers go, I can be very vague. But Michaela nailed it! HIGHLY RECOMMEND

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Response from Taylor Taylor London - Shoreditch

Dear Karen,
What a great review !
We love the fact that Mihaela took that vagueness and created a haircut that was perfect for you - its exactly what we are here for !

It was a pleasure to have you in the salon and thank you so much for the recommendation.

We hope to welcome you again soon!

Tess and the Team at Taylor Taylor London - Shoreditch - Five Times Winner Of The Best Hair Salon in London

Colouring and Extensions

Sherry Nakhaeizadeh
26th Mar 2025
Team Member: Rebecca
5.0
Appointment verified by SaloniQ Software

Rebecca was amazing! She really transformed my hair both in terms of colour and style leaving my hair looking incredible. She was very professional, kind and totally understood what it was that I was trying to achieve with my look. I could not be happier with the results and can’t recommend her enough for both colouring and extensions!

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Response from Taylor Taylor London - Shoreditch

Dear Sherry,

Thank you for taking the time to leave such a lovely salon review .
We are so delighted to hear that Rebecca was able to create the hair transformation for you and we hear that those extensions looked phenomenal .

Rebecca is the ultimate professional when it comes to hair colour and extensions as her attention to detail is second to none but we are also delighted that she embodied our principles of making our clients feel super comfortable while they are in the salon , it means we can create the best salon experience possible.

Thank you for recommending her, and our salon, to others.
It was an absolute pleasure to look after you and we look forward to welcoming you back again soon. .

Enjoy your new hair

Tess and the team at Taylor Taylor London - Shoreditch - Five Times Winner Of The Best Hair Salon in London

Taylor Taylor Shoreditch

Kathleen Armstrong
23rd Mar 2025
Team Member: Michaela
5.0
Appointment verified by SaloniQ Software

Couldn’t ask for a more relaxing morning having my colour and/or Brazilian Blow Dry done by Michaela!
She is always on time, smiling , and knows exactly what I want. Coffee as soon as I walk in and on the dot at 12, a cheeky glass of prossecco 🥰
Hair colour is always amazing and her blow dry is great as well, couldn’t as for more!

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Response from Taylor Taylor London - Shoreditch

Dear Kathleen,

Thank you so much for taking the time to leave such a lovely salon review.
We couldn't be more thrilled to hear that you had the perfect salon appointment with Michaela. Nothing beats a full morning of pampering to create a fresh , new hair colour or that full on shine you only get from a Brazilian Blow Dry.

We'll make sure to pass along your kind words to Michaela and let her know how much her coffee and bubbly added to the experience.

It always a pleasure to see you and thank you for choosing our salon .
Best regards,

Tess and the team at Taylor Taylor London - Shoreditch - Five Times Winner Of The Best Hair Salon in London

Fabulous Experience

Julia Adams
20th Mar 2025
Team Member: Rebecca
5.0
Appointment verified by SaloniQ Software

It was my first Visit to Taylor Taylor & I loved it !
The Receptionist was so welcoming & Rebecca immediately understood what I wanted. I was delighted with the result & have already booked my next Appointment so that Rebecca can sort out my Colour !

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Response from Taylor Taylor London - Shoreditch

Dear Julia,
Thank you so much for your lovely salon review.
We couldn't be more delighted that you had a great first visit with us at Taylor Taylor London . Our team really pride themselves on creating a welcoming environment so to hear that everyone from the receptionist to your stylist Rebecca delivered on our mission makes us super happy.
Rebecca is an absolute perfectionist and is talented in everything from hair extensions to cutting and colouring so you were in very capable hands.
It was an absolute pleasure to have you in the salon and we look forward to seeing you again soon.
Thanks again for choosing our salon.
Take care
Tess and the team at Taylor Taylor London - Shoreditch - Five Times Winner Of The Best Hair Salon in London

Miss

Belle Fisher
16th Mar 2025
Team Member: Simon
5.0
Appointment verified by SaloniQ Software

I had a wonderful time at the salon today. Simon gave a very thorough consultation, and really worked with me thinking about my hair type and desires. I felt really comfortable through the whole process, and Simon spent over the allotted time adding final touches, and making sure I was really happy with my haircut. I love the end result, thank you Simon and the whole team!

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Response from Taylor Taylor London - Shoreditch

Dear Belle,
What a joy to read your salon review and we are so glad to hear that you had a wonderful time!
Simon is such a talented hairdresser and a real perfectionist , his appointments are always special and he has a super loyal client base because he always goes that extra mile.
It was an absolute pleasure to have you in the salon and thank you again for your kind words.
We look forward to seeing you again soon.
Wishing you a fabulous day!

Tess and the team at Taylor Taylor London - Shoreditch - Five Times Voted The Best Hair Salon in London

Best haircut ever

Eliza E
3rd Mar 2025
Team Member: Mihaela
5.0
Appointment verified by SaloniQ Software

Mihaela always does the most amazing job! Thank you so much! Can’t recommend enough!

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Response from Taylor Taylor London - Shoreditch

Dear Eliza,

Thank you for your lovely 5 star review of the salon !
We are thrilled to hear that you had another amazing hairdressing experience with Mihaela.
As one of our regular clients it's always extra special to hear such great feedback and we genuinely appreciate your recommendation .
Its always a pleasure to see you in the salon and we look forward to seeing you again soon.

Warmest regards,
Tess and the team at Taylor Taylor London - Shoreditch - Five Times Winner Of The Best Hair Salon in London

Bespoke session with Sian

Inka Oravec
3rd Mar 2025
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

I felt looked after from the moment I walked in. I had an initial consultation with senior hair stylist Sian first, two days prior my appointment to discuss my hair. She was very sweet and generous with her time, understanding my needs and my curly hair which often a lot of stylists don’t get.
The appointment felt like a really nice relaxing time, I felt rejuvenated after. She was very attentive, talked me through the process, I felt I can trust her.
My hair feels amazing, the cut was exactly as I wanted and needed, style and finish very feminine and beautiful.

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Response from Taylor Taylor London - Shoreditch

Dear Inka,

Thank you so much for taking the time to review our salon!
We are delighted to hear that you felt really looked after from the moment you walked in. Our team tries very hard to create the best salon experience possible and that starts as you walk through our salon doors.

We really encourage our clients to have that free initial consultation as part of your hair journey is for us to take the time to understand our clients' unique needs and that is particularly true for curly and coily hair as we often find people come to us after some pretty stressful appointments with stylists that aren't experienced in all hair textures.

It was an absolute pleasure to have you in the salon and we are thrilled to hear that you are happy with your hair and that the cut was exactly what you wanted and needed. Thank you again for your kind words and we hope to see you again soon.

Best regards,
Tess and the team at Taylor Taylor London - Shoreditch - Five Times Winner Of The Best Hair Salon in London

Absolute Pleasure As Always

Sarah B
27th Feb 2025
Team Member: Jordan
5.0
Appointment verified by SaloniQ Software

Always an absolute pleasure to visit Taylor Taylor London . I have been coming here since they opened for both my cut and colour and even though I occasionally go rogue and try other salons I always regret that decision and come back to the mother ship. They still offer those fabulous complimentary cocktails , the vibe is relaxed but always professional and you realise that their expertise is worth every penny ! A true classic x

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Response from Taylor Taylor London - Shoreditch

Dear Sarah ,

Thank you so much for taking the time to leave such a kind review about your visits to our salon. We truly appreciate your loyalty and are honored to be your go-to salon for both cut and color.

It means the world to us that you recognize and value our expertise, and as we are sure that you already know, we strive to provide the best salon service for every penny spent. We look forward to welcoming you back to our "mother ship" in the future.
Welcome home, Sarah B!

Warmest Regards
Tess and the team at Taylor Taylor London - Shoreditch - Five Times Voted The Best Hair Salon in London

Love it

Rob Webb
21st Feb 2025
Team Member: Simon
4.5
Appointment verified by SaloniQ Software

I’ve been going here for a while now and the team really look after you. It’s a great vibe and Simon and Sian are awesome

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Response from Taylor Taylor London - Shoreditch

Dear Rob,

Thank you so much for taking the time to share your thoughts with us and for you great comments about Simon and Sian.
As you already know the team are all super experienced and will always do their best to deliver a top rated salon experience but we have to agree , Simon and Sian make a brilliant double act and when they are both of form it would make for a fun appointment.

Thank you again for your continued support and lovely review. We can't wait to see you again soon.

Best regards,

Tess and The Team at Taylor Taylor London - Shoreditch - Five Times Voted The Best Hair Salon in London

Excellent service, my hair looks amazing!

Elena Wolf
18th Feb 2025
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

As usual Sian gets my colour hair to perfection and knows my curls better than I do. She’s amazing and a beautiful person too! Can’t thank her enough.

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Response from Taylor Taylor London - Shoreditch

Dear Elena,

Thank you so much for your glowing review!
We know how challenging it can be to find a hairdresser that really understands curly hair so we are delighted that you found Sian as she is one of our masters of cutting and colouring curly locks.

We will be sure to pass along your kind words to her , they will make her smile.

Thank you for choosing our salon and we look forward to seeing you again soon!

All the Best,
Tess and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London 2024 and 2023

Great salon

Louisa Sullivan
12th Feb 2025
3.0
Appointment verified by SaloniQ Software

Welcoming and friendly.

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Response from Taylor Taylor London - Shoreditch

Dear Louisa ,

Thank you so much for taking the time to leave us a salon review.
We are dleighted that you found the salon welcoming and friendly - that's exactly the kind of atmosphere we strive to create!
The team does work exceptionally hard to create the best salon service possible so we are very disappointed that our overall standards did not live up to our usual 5 star standards on this occasion. If there is anything specifically that we could do to improve your experience we really do appreciate all feedback , whether it be good , so if you did wish to contact us directly please don't hestiate to email us on [email protected] and we will come back to you.

Thank you again for your review and we hope that we will be welcoming you back again soon.

Warmest Regards

Tess and the team at Taylor Taylor London - Shoreditch - Five Times Winner Of The Best Hair Salon in London

Amazing colour by Fed

Purnima Ghosh Bracewell
9th Feb 2025
Team Member: Federico
5.0
Appointment verified by SaloniQ Software

My balayage with Fed was amazing from start to finish, he absolutely nailed the colour! So happy with my blow dry and the lady who did it was really lovely! Thank you to you both X

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Response from Taylor Taylor London - Shoreditch

Dear Purnima,
We're delighted to hear that you had another great balayage with Fed.
We really do appreciate your support , particularly as Fed now only flies in to the Uk once a month to see his clients and his schedule isn't as flexible as it used to be.
Thank you for acknowledging your blow dry too, it's super important to us that our senior assistants help to create that great salon experience that we all strive to achieve.

It is always a pleasure to have you in the salon and thank you for taking the time to leave us a kind review!
We look forward to seeing you again soon.
Best wishes,
Tess The team at Taylor Taylor London - Shoreditch - Five Times Winner Of The Best Hair Salon in London

Fabulous

Rosanna Menon
9th Feb 2025
Team Member: Pranee
5.0
Appointment verified by SaloniQ Software

Went for a Brazilian blowout for the first time, Pranee was wonderful and explained everything to me. Really happy with the result. Taylor Taylor really is elite and worth every penny spent, thank you x

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Response from Taylor Taylor London - Shoreditch

Hi Rosanna,

Thank you so much for taking the time to leave us such a lovely review!
That first Brazilian Blowout is always exciting and we are sure you are going to love how it makes your hair so much more manageable , especially with this miserable February weather.
It's always a pleasure to have you in the salon so thank you for trusting us with your hair , it geniuinely means the world to us.
Please don't hesitate to let us know if there's anything else we can do to make your next visit even better and we can't wait to have you back soon. .

All The Best,

Tess and the Team at Taylor Taylor London - Shoreditch - Five times winner of the title Best Salon in London

Amazing!

Hannah Wagner
6th Feb 2025
Team Member: Guilia
5.0
Appointment verified by SaloniQ Software

I had a great time at my appointment, Giulia was very kind and did exactly what I wanted with my hair. She listened and delivered perfectly! The building itself was also very pretty and all the staff were lovely. I will definitely be coming back!

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Response from Taylor Taylor London - Shoreditch

Dear Hannah,

Thank you so much for your lovely review! We are so happy to hear that you had a great salon experience with Giulia. We carefully select our stylists and colourists for their skill and ability to listen and of course to ultimately create the perfect look for each of our clients.

It's also wonderful to hear that you enjoyed our beautiful salon and that our staff made your visit even more enjoyable. We genuinely appreciate your kind words and look forward to welcoming you back to our salon soon. Thank you for choosing Taylor Taylor London.

All The Best,
Tess and the team at Taylor Taylor London - Shoreditch - Five times winner of The Best Hair Salon in London

Brilliant cut and colour

Lizzie Johnson-Abery
6th Feb 2025
Team Member: Jordan
5.0
Appointment verified by SaloniQ Software

Jordan is a really fantastic stylist. I’ve been super happy with my colour and cut so far and will keep coming back to him.

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Response from Taylor Taylor London - Shoreditch

Hi Lizzie,

Thank you so much for your kind words and for supporting Jordan and the salon.
We are thrilled to hear that you have been happy with his cutting and colouring services and of course we love nothing more than hearing that you will be back to see us again soon..

We do pride ourselves on creating the best salon experience possible so thank you again for your great review, Lizzie! We appreciate your support and loyalty.

Best regards,

Tess and the team at Taylor Taylor London - Shoreditch - Five times winner of The Best Hair Salon in London

Patience meets passion

Robert Lydon
27th Jan 2025
Team Member: Guilia
5.0
Appointment verified by SaloniQ Software

It’s so refreshing to have someone care about your hair as much as you do—and Guilia cared about mine. Too often, you go to get your hair done, and it feels rushed, like they just want to get you in and out. But Guilia’s patience and passion throughout the process put me at ease. The result? A haircut I was so excited about. Thank you for making me fall in love with my hair again, Guilia!

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Response from Taylor Taylor London - Shoreditch

Dear Robert,

Thank you for sharing your amazing feedback.
We couldn't be happier to hear that Guilia provided you with such a positive experience during your recent visit to the salon. We totally understand how important it is for our clients to feel heard and cared for, and we're thrilled that Guilia was able to make you feel at ease and create the best salon experience possible.

Hearing that you have fallen in love with your hair again really does make us love our job all the more - our hair is our crowning glory after all !

It was an absolute pleasure to have you in the salon and we hope to see you again soon!

Kindest regards,

Tess and the team at Taylor Taylor London - Shoreditch - Five times winner of The Best Hair Salon in London

Tint

Elena Colyer-Worsell
24th Jan 2025
Team Member: Jordan
5.0
Appointment verified by SaloniQ Software

Absolutely love my colour by Jordan!

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Response from Taylor Taylor London - Shoreditch

Hi Elena,

Thank you so much for leaving us a 5 star salon review! We're thrilled to hear that you absolutely loved your colour from Jordan; we couldnt ask for better feedback. We'll make sure to pass along your kind words to him.

We take pride in creating the best salon experience possible so it brings us joy to know that you had a great appointment.
We hope to see you again soon for your next appointment.

Take care!

Tess and the team at Taylor Taylor London - Shoreditch - Five Times Winner Of The Best Hair Salon In London

Always a great cut

Connie Rodrigues
10th Jan 2025
Team Member: Mihaela
5.0
Appointment verified by SaloniQ Software

So important to feel comfortable with your stylist and Mihaela is great. Im always very happy with my cut!

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Response from Taylor Taylor London - Shoreditch

Dear Connie!

Thank you so much for taking the time to leave us a 5 star salon review and we are thrilled to hear that you had another great hair cut with Mihaela.
The whole team works hard to create the best salon experience possible but it's a special feeling when you find a stylist that you really trust and who understands exactly what you want to achieve with your hair.

It's a pleasure having you in the salon and we look forward to seeing you again soon.

Warmest Regards

Tess and the team at Taylor Taylor London - Shoreditch - Five Times Winner Of The Best Hair Salon in London

Jordan is fantastic

Simone Tudor
4th Jan 2025
Team Member: Jordan
5.0
Appointment verified by SaloniQ Software

Today I came into the salon for my regular colour and cut. I said to Jordan that I felt I needed to be brightened up both my hair and metaphorically. Well he delivered on both. I love the colour and the cut is brilliant. Had compliments all afternoon. Thank you

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Response from Taylor Taylor London - Shoreditch

Dear Simone,

We love to read brilliant salon reviews like yours , thank you so much.
It sounds as though Jordan was a bit of a ray of light to brighten up your January day - sounds a little cheesy but nothing brightens our day more than hearing that our clients have received great compliments on their new hair.

Its always a pleasure to see you in the salon and thank you for your continued support

We look forward to seeing you again soon and please don't hesitate to let us know if there is anything else we can do for you.

Best regards,

Tess and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London 2024 and 2023

Fringe too short

Nikki Ernst
4th Jan 2025
2.0
Appointment verified by SaloniQ Software

Everything was fine until he cut my fringe way too short even though I showed him a picture of long curtain bangs effect I wanted. We then agreed it should sit around my cheekbones and I said i wanted some wispy thin strands at the front but he just chopped off my hair. It now looks like a small choppy mullet at the front and I am really upset. He also didn’t ask my how i’d want my hair styled in the end and did a really rough blow dry that made my hair very bushy and I then had to ask him to style it properly. The rest of the hair was well cut but the fringe is terrible and I feel like I paid money for someone to make me look in a way I’ll have to hide for 1-2 months now. Ruined my day.

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Response from Taylor Taylor London - Shoreditch

Dear Nikki ,

Thank you for taking the time to share your feedback with us.
We are very sorry to hear that your recent experience in the salon did not meet expectations.

We take absolute pride in delivering the best quality service so as difficult as it is for us to hear that one of our team members dd not deliver a faultless cut we appreciate you letting us know. The senior salon team have told us that you have been directly in touch , hopefully they have helped to resolve the situation and they will be investigating the appointment further.

We hope to have the opportunity to make it up to you in the future and once again our sincere apologies.

Best,
Tess and the team at Taylor Taylor London - Voted The Best Hair Salon in London 2024 and 2023

Usually brilliant- some issues this time

Rosanna Menon
2nd Jan 2025
4.0
Appointment verified by SaloniQ Software

Generally Taylor Taylor is one of the absolute best salons in London in my opinion, I’ve been a customer for many many years (and before that I was a customer of an ex-Taylor Taylor hairdresser’s salon) and this is the first time I really have had a complaint - firstly, the jumper I was wearing to the appointment somehow has a circle of bleached fabric on the back around the neck!!!! Secondly, I asked to have my baby hairs around my face painted with bleach as they are quite bright orange and it was recommended that I didn’t and the foils would just be put really close. I think that was forgotten because I have a huge section of baby hairs which are bright orange and honestly it looks silly vs the cooler creamier toned dyed hair. I’m going to have to get it fixed somewhere. Hopefully next time I come it will be better….

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Response from Taylor Taylor London - Shoreditch

Dear Rosanna ,

We are very sorry to read that your previous appointment was not up to our usual standard and as such a long standing , regular customer of ours you will know that this will be something we take very seriously.
We hope that our Creative Director was able to correct the colour issues this Saturday and that she brought your colour back to its full glory , I also believe that the management team have found a solution for your stained jumper.

We can only apologise again for the inconvenience and please be assured we will be revieiwing the elements of your last appointmemt to make sure it doesn't happen again.

Thank you for your continued support and we hope your faith in us as been restored and we can welcome you back again soon.

Kindest Regards

Sarah and the team at Taylor Taylor London - Voted The Best Salon in London

EXCELLENT SALON

Jacqueline Fleming
17th Dec 2024
Team Member: Charley
5.0
Appointment verified by SaloniQ Software

Excellent service as ever from Charley who’s lovely, professional and excellent regarding all aspects of my appointment - from the minute you step in the salon to the brilliant hair wash, head massage and blow dry - highly recommended

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Response from Taylor Taylor London - Shoreditch

Dear Jacqueline,

Thank you so much for taking the time to leave such an excellent salon review for Charley and the salon!
As you know we pride ourselves on providing the best salon service possible from the moment you step through our doors so its lovely it's lovely to hear that everything from your hair wash to your blow dry were all excellent.

We truly appreciate your recommendation and look forward to welcoming you back for your next appointment. Have a great day!

All the Best,
Tess and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London 2024 and 2023

7* service

Isabella Battaglia-Pearce
8th Dec 2024
Team Member: Pranee
5.0
Appointment verified by SaloniQ Software

Amazing hair dresser with great expertise & the complimentary drinks were amazing! 10/10 experience all round x

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Response from Taylor Taylor London - Shoreditch

Dear Isabella,
Thank you so much for such a wonderful salon review !
We are delighted to hear that you had an amazing experience with Pranee and we are thrilled with your 7 star rating - we couldnt ask for more !
Complimentary drinks are an essential part of our service so thank you for recognising this.
Your positive feedback means a lot to us and we hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
Best wishes,
Tess and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London 2024 and 2023

Fantastic cut and colour with Sian!

Natalie
7th Dec 2024
Team Member: Sian
5.0

Fantastic colour, cut and blowdry with Sian- I came out with my hair looking fabulous and feeling great - thank you so much Sian! 😊

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Response from Taylor Taylor London - Shoreditch

Dear Natalie,

Thank you so much for taking the time to leave us such a lovely review!
We are thrilled to hear that you had a fantastic cut , colour and blow dry with Sian - it sounds like a great appointment and there is nothing better than that new hair feeling.
Sian will be delighted to hear your kind words.

Thank you for your support and hope to see you in the salon again soon
All The Best,
Tess and the Team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London 2024 and 2023

Hair cut

Nadine
6th Dec 2024
Team Member: Guilia
5.0

I am VERY happy with the haircut I received from Giulia. I've not had my hair cut short in a long time, mainly due to lack of finding the right hairdresser who understands the look I was hoping to achieve and who understands my hair type. I am simply over the moon thrilled with Giulia's talent and the cut she gave me, she took her time to listen to me and explained how she will cut my hair to achieve the look i was after. I have received nothing but compliments from friends and family. Will def book with her again for my next cut.

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Response from Taylor Taylor London - Shoreditch

Dear Nadine,

What a wonderful review , thank you so much for taking the time to leave such great feedback about Giulia.
We are delighted to hear how happy you are with your recent haircut - it's like music to our ears!
We completely understand how important it is to find a hairdresser who understands you and your hair type so we're thrilled that Giulia was able to achieve this for you.

We will definitely pass on your compliments to her and we look forward to welcoming you back for your next haircut with her. If there is anything else we can assist you with, please don't hesitate to reach out and in the meantime , enjoy your great new hair.

Best regards,
Tess and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London

Bit dissappointed

Anonymous
3rd Dec 2024
2.0

Hair colour wasn’t correct (badger strip) I had to revisit the salon for it to be broken up with highlights. Expectation was that I’d still pay for the service, which I don’t think is right.

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Response from Taylor Taylor London - Shoreditch

Hi there,

Thank you for taking the time to share your experience with us and apologies for the delay in responding .
We are disappointed to hear that your hair color wasn't quite what you expected and we apologize for any inconvenience this may have caused.
Our goal is always to ensure our clients leave feeling happy and satisfied with their service so if you would like to discuss this further, please don't hesitate to reach out to us and one of the managers will be happy to help. You can drop us an email to [email protected].

All the Best,
The team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London 2024 and 2023

amazing experience

Federica Fiore
2nd Dec 2024
Team Member: Mihaela
5.0
Appointment verified by SaloniQ Software

I had a lovely experience in the beautiful Shoreditch Salon; Mihaela and Charlie took care of me. My hair looks amazing now! The girls were lovely and quick as well. Overall a 5 star experience. Looking forward to my next appointment 😊

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Response from Taylor Taylor London - Shoreditch

Dear Federica,

Thank you so much for taking the time to leave us a review and our apologies that it has taken us a while to respond.
We're thrilled to hear that you had a lovely experience at our salon in Shoreditch. Mihaela and Charlie are amazing stylists and we love nothing better than receiving a magical 5 star review and knowing that we took great care of you.

We do pride ourselves on creating the best salon experience so thank you so much for the recognition; it is very much appreciated.
We can't wait to see you at your next appointment and continue to make you feel and look your best. 😊

Kindest
Tess and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon London 2024 and 2023

Amazing

Natalia Mesa
2nd Dec 2024
Team Member: Guilia
5.0
Appointment verified by SaloniQ Software

I absolutely loved my haircut with Guilia. She was so kind and easy to talk to, and her suggestions for my haircut were so well informed. Best haircut ever - everyone has been commenting on how much it suits my face!

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Response from Taylor Taylor London - Shoreditch

Dear Natalia,
Thank you so much for your lovely review and apologies for the slow response.
We're thrilled to hear that you had such a positive experience with Guilia in the salon.
The whole team aims to make every visit comfortable and enjoyable for our clients, and we're glad that Guilia was able to create the perfect haircut for you.
It's always a joy to receive compliments on a stylish new cut and we love to hear feedback such as yours - it really does make our day.
We look forward to seeing you again soon.
Sincerely
Tess and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London 2024 and 2023

Best in town!!

Veronica Carvalho
23rd Nov 2024
Team Member: Jordan
5.0
Appointment verified by SaloniQ Software

Jordan is simply the best! My hairs always perfection even when it’s grown out. I like a low maintenance haircut and he always excels.

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Response from Taylor Taylor London - Shoreditch

Dear Veronica,

Thank you for your lovely review!
We are thrilled to hear that you had another great experience with Jordan in the salon. We'll make sure to pass along your lovely feedback to him. There is such a skill in creating a low maintenance cut that also grows out well so thank for recognising that.
It is always a pleasure to have you in the salon and the whole team appreciate your kind words.
We look forward to seeing you again in the New Year for your next haircut.

Best wishes,

Tess and the Team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London 2024 and 2023

Excellent salon in Shoreditch

Jacqueline Fleming
19th Nov 2024
Team Member: Michaela
5.0
Appointment verified by SaloniQ Software

Excellent colour and blow dry from Michaela - she did my hair brilliantly is efficient and friendly I’m so pleased with the results lovely salon too

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Response from Taylor Taylor London - Shoreditch

Dear Jacqueline,

Thank you so much for taking the time to leave us a review.
We are thrilled to hear that you had a great experience with Michaela!
As you will already know we pride ourselves on creating the best salon experience possible so it's wonderful to know that Michaela's skill and friendly demeanor made your visit even more enjoyable. We are delighted that you love your new hair color - we hope you feel fabulous!
We really appreciate your kind words and look forward to welcoming you back to the salon again soon.

Warmly,
Tess and the the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London 2024 and 2023

Another amazing cut and colour by Rebecca

Katrina
16th Nov 2024
Team Member: Rebecca
5.0
Appointment verified by SaloniQ Software

I have been having my hair cut and coloured with Rebecca for a year now and she is honestly the best and most lovely hair stylist I have ever had! She is so knowledgeable, cuts and colours my hair in a way that has given me so much confidence and is also just a genuinely lovely person. Every time I come in to Taylor Taylor I walk out smiling- Rebecca is brilliant.

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Response from Taylor Taylor London - Shoreditch

Dear Katrina,

Thank you so much for taking the time to leave such a wonderful review. We are all thrilled to hear that Rebecca has been able to give you the confidence and style that you deserve. Her expertise and warmth truly make her a gem in our team.

Every salon visit should make you feel a million dollars so we love the fact you leave the salon smiling - that is exactly the way it should be.
Thank you for choosing us and for being a part of the Taylor Taylor family.

Have a fabulous Chistms and we look forward to seeing you again in the New Year

Kindest

Tess and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London 2024 and 2023

Amazing

Bryony Hulbert
15th Nov 2024
Team Member: Rebecca
5.0
Appointment verified by SaloniQ Software

Such an amazing experience! I came out with exactly the haircut I wanted and the customer service was great - free cocktails!

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Response from Taylor Taylor London - Shoreditch

Hi Bryony,

Thank you so much for taking the time to leave us such a lovely review .
It sounds as though you had an amazing experience in the salon, which is exactly what we love to hear.
Rebecca and the whole salon team work so hard to create the best salon experience possible ( always with complimentary cocktails !) so thank you for recognising their hard work.
Enjoy your new hair and we hope to welcome you again in the future!

Warmly,
Tess and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London 2024 and 2023

Best Hair Cut

Madalina
12th Nov 2024
Team Member: Mihaela
5.0

Very happy with my hairstyle! Finally I can wear my hear long and I don’t feel it heavy

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Response from Taylor Taylor London - Shoreditch

Dear Madalina, we are delighted to hear that you are happy with your recent haircut with Mihaaela!
The whole team strives to deliver the best salon experience and Mihaela is one of our most professional stylists so you were in very good hands.
Thank you for taking the time to leave us a review and we look forward to welcoming you back soon.

Kindest Regards

Tess and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London 2023 and 2024

Wonderful salon

Ellie Roberts
7th Nov 2024
Team Member: Jordan
4.5
Appointment verified by SaloniQ Software

Always the best of service from a talented stylist

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Response from Taylor Taylor London - Shoreditch

Dear Ellie!
Thank you so much for taking the time to leave us a review on your recent appointment. .
We can see that you are a reguar client with Jordan and we appreciate your continued support for him and the salon.
If there is anything we can do to make your next appointment even better then please do let us know.

We look forward to seeing you again soon

Warmest Regards
Tess and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London 2023 and 2024

Emporers new clothes

M Margeaux
7th Nov 2024
2.5

Oh dear,
What happened ?
Only the same thing that always happens.
That individuality, gone.
That personal touch, gone.
That feeling you had when you walked out the door, like you were walking on air cushioned by sunlight, all gone.
Squeeze me in then rush me through and usher me out.
I've been visiting the Taylor, Taylor Shoreditch environ for 20 years, and the scales have fallen from mine eyes the Emperors new clothes have been called out, and all for more dirty lucha less precious time and worse of all mediocrity, mediocrity.
A terrible shame but one I believe we have seen coming.
M.M

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Response from Taylor Taylor London - Shoreditch

Hello,

We are incredibly sorry to read about your recent experience with us and have searched all of our records to try and contact you directly.
As a client of 20 years you will know that we have always taken great pride in creating a special salon experience and if your last appointment has fallen below that standard we absolutely want to know so that we can understand what might have happened.
Unlike many salons we invest our passion and soul into training new hairdressers of the future, looking after our current team and providing the best possible service and surroundings for our clients so if you would be happy to contact us on [email protected] we would very much appreciate it.

We value every client and their time so please give us the opportunity to fnd out more about what happened and to give us the opportunity to rectify the situation.

Best regards,

Tess and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London 2023 and 2024 .

Perfect color

Anonymous
1st Nov 2024
Team Member: Anna
5.0

I have been seeing Anna for years. She is by far the best colorist I have ever had and my hair comes out perfect every time.

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Response from Taylor Taylor London - Shoreditch

Thank you so much for your kind words and loyalty to Anna and the salon!

Anna is one of our most trusted and talented hairdressers and of course we can't forget to mention her head assistant George.
We really value our Taylor Taylor team so it's amazing to know that they are making such a great impact and thank you for taking the time to feed back to us.

Please don't hesitate to let us know if there's anything else we can do for you. We can't wait to have you back in our salon soon!

All the best,
Tess and the Team at Taylor Taylor London - Shoreditch - Five times winner of The Best Salon in London

Great experience

Dulce Pinto
29th Oct 2024
Team Member: Guilia
5.0
Appointment verified by SaloniQ Software

I visited the salon yesterday, and I had an amazing experience with Giulia! I went in looking for a change, and she provided great advice that really suited me. I absolutely love the result! I received so many compliments at work today. Thank you, Giulia, for your expertise and care! I’ll definitely be back.

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Response from Taylor Taylor London - Shoreditch

Hi Dulce,

Thank you so much for taking the time to leave such a lovely review about your recent visit to the salon.

We're thrilled to hear that you had an amazing experience with Giulia and that she was able to create a style that was perfect for you.
The whole team prides themselves on creating the best salon experience possible so we really do appreciate hearing such positive feedback.

Thank you for choosing Taylor Taylor London and we can't wait to have you back in the salon.

Warmest Regards
Tess and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London

Great experience

Lais Palhares
28th Oct 2024
Team Member: Ellie
4.5
Appointment verified by SaloniQ Software

Ellie was friendly, professional and gave me a hair cut that I loved and much needed. After 15 years with the same hairdresser, she didn’t disappointed. Would definitely recommend!

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Response from Taylor Taylor London - Shoreditch

Dear Lais,
Thanks so much for taking the time to leave us such a lovely review
We're thrilled to hear that you had a fantastic experience with Ellie particularly as you put your trust in us after such a long time with another a hairdresser.
The whole team really strives to provide the best salon service possible, so it's great to know we hit the mark.
Thank you so much for choosing Taylor Taylor london and we hope to see you again soon!
Take care,
Tess and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London

Great experience

Kiran Padda
28th Oct 2024
Team Member: Ellie
4.5
Appointment verified by SaloniQ Software

Fantastic experience and a great cut - thank you Ellie!

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Response from Taylor Taylor London - Shoreditch

Dear Kiran,
Thanks so much for taking the time to leave us such a lovely review!
We're thrilled to hear that you had a fantastic experience with Ellie and that you loved your cut ; that feeling of a great new hair cut is hard to beat.
The whole team really strives to provide the best salon service possible, so it's great to know we hit the mark.
Thank you for choosing Taylor Taylor london and we hope to see you again soon!
Take care,
Tess and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London

Great experience

Lisa Cheung
24th Oct 2024
Team Member: Guilia
5.0

Guilia was great and very professional, thank you!

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Response from Taylor Taylor London - Shoreditch

Dear Lisa,

Thank you so much for leaving us a lovely review!
We're delighted to hear that you had a great experience with our stylist, Guilia.
She is one of our rising, young hairdressers and has a natural talent for both cutting and styling so you were in good hands .

The whole team prides themselves on creating the best salon service possible so thank you for recognising that and we hope to see you again soon.

All the Best,
Shona and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London

Cut and Blow dry

Ioana Calin
15th Oct 2024
Team Member: Mihaela
5.0
Appointment verified by SaloniQ Software

Mihaela was amazing, gave me incredible advice and was very friendly and professional.

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Response from Taylor Taylor London - Shoreditch

Hi Ioana !

Thank you so much for leaving this lovely review, we are thrilled to hear that you had a great experience with Mihaela.

Mihaela is one of our most experienced and professional hair stylists and the whole team strives to create the best salon experience possible so there is nothing better than receiving such positive feedback.

Thank you for choosing Taylor Taylor London and we hope to see you again soon.

Best wishes

Shona and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London

Amazing colour

Andzelika Stozek
12th Oct 2024
Team Member: Charley
5.0
Appointment verified by SaloniQ Software

I am extremely happy with my colour after appointment with Charley. To be honest I dont remember when I was last time so impressed. She was very nice, helpful and very professional. My impression is that she has a great passion for her job. She gave me a perfect advice and I absolutely love my colour. Thank you so much Charley 😊

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Response from Taylor Taylor London - Shoreditch

Dear Andzelika,

Thank you so much for taking the time to leave us such a lovely review.
We are delighted to hear that you had a wonderful colour experience with Charley , she will be over the moon to hear such great feedback.
Charley is one of our new rising colour technicians and she passed all her recent examinations with full distinctions so we are super delighted to have her on the salon floor.
Thank you for your continued support and we look forward to welcoming you back again soon!

Warmest Regards
Shona and the team at Taylor Taylor London - Shoreditch - Voted The Best Hair Salon in London