Saks Hair & Beauty Bolton

Chorley Street, Bolton, Greater Manchester, BL1 4AL

About us

You can expect all the best hair and beauty at our Saks Bolton salon located in the David Lloyd health club on Chorley Road in Bolton. We’re top of our game when it comes to hair and beauty services and we only work with the best – we do like to name drop so that includes L’Oreal Professional, Elemis, Kerastase and ghd, swoon!

The busy guys and girls here are constantly training with the crème de la crème to provide you with outstanding treatments and the ultimate experience. The great news is that you don’t have to be a David Lloyd member to use our salon. We can’t wait to see you!

Read more...

Opening hours

Monday 10:00 - 20:00
Tuesday 10:00 - 20:00
Wednesday 10:00 - 15:00
Thursday 10:00 - 20:00
Friday 10:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Our work

Reviews

4.93
267 verified reviews
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Filter by rating

Today at SAKS

Barbara Cook
21st Jan 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

..and Baiba. ( Melissa for my colour & Baiba for my cut).
Warm, welcoming, lovely hot chocolate, lovely chats, great colour & great cut - as always.

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Gell nails

Janis Haughton
18th Jan 2025
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Always a pleasure to see Natalie & nails now looking lovely

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Lovely experience

Louise Stoddart
14th Jan 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I thoroughly enjoy coming to have my cut and colour with Melissa, she always listens to what I want and does a great job. I feel relaxed and rejuvenated after every trip to the salon!

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Response from Saks Hair & Beauty Bolton

Hi Louise,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had an enjoyable experience with Melissa and that she was able to achieve the look you wanted. We always strive to provide a relaxing and rejuvenating atmosphere for all our clients, and we're glad we were able to do that for you. Your kind words mean a lot to us and we look forward to seeing you again soon.
See you soon, Cheryl and the team at Saks Hair & Beauty Bolton

Dream hair day!

Andrea Errington
6th Jan 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Both myself and my daughter had hair treatments by Melissa today. My daughter had her hair cut and curled and I had a colour and highlights and styled afterwards. Melissa always knows instinctively what you want and has a fantastic eye for colour. We love coming to the salon! Thank you 😃

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Response from Saks Hair & Beauty Bolton

Hi Andrea,

Thank you for taking the time to share your experience with us. We are so happy to hear that both you and your daughter enjoyed your hair treatments with Melissa.

We are glad that you both love coming to our salon and we appreciate your kind words. We strive to provide top-notch services and it warms our hearts to know that we have met your expectations. We look forward to seeing you and your daughter again soon for your next appointment.

Best,
Cheryl and The team at Saks Hair & Beauty Bolton

Excellent service as always

Lisa Whelan
1st Jan 2025
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

Perfect blow dry as always to carry me through New Years Eve and the days following.

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Response from Saks Hair & Beauty Bolton

Dear Lisa,

Thank you so much for taking the time to leave such a lovely review for us. We're thrilled to hear that you had a perfect blow dry with us and that it lasted you through New Year's Eve and beyond. We always aim to provide our clients with top-notch services that leave them feeling confident and beautiful.

We appreciate your continued support and look forward to welcoming you back to our salon in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

Sending our warmest regards from the Cheryl and the team at Saks Hair & Beauty Bolton,

Outstanding

Julie O Brian
23rd Dec 2024
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

I absolutely love Cheryl her level of knowledge & professionalism is outstanding, my hair has never looked so good in all my life, everyone says how great my hair looks now. Cheryl is super friendly & gives you the best advice, I feel 110% at ease with Cheryl. You get the whole salon experience & feel well looked after
. The salon is immaculate & fully stocked with the best products! To add all the girls are really friendly & are very good at their jobs , hence why the salon is always busy! I wouldn’t go anywhere else.

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Response from Saks Hair & Beauty Bolton

Hi Julie,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that we provided you with outstanding knowledge and professionalism. We truly believe in giving our clients the best advice and ensuring they feel at ease during their visit.

We take great pride in maintaining a clean and fully stocked salon, and we're happy to hear that you enjoyed the overall experience. Our team is dedicated to providing friendly and high-quality service, and it's lovely to know that their hard work does not go unnoticed by our clients.

Thank you for choosing us as your go-to salon, and we can't wait to see you again soon!
We really appreciate you always taking the time to review your visits.
Happy new year,
Cheryl and The Saks Hair & Beauty Bolton team

Outstanding

Julie Obrien
23rd Dec 2024
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

I absolutely love Cheryl her level of knowledge & professionalism is outstanding. My hair has never looked & felt so good in all my life , everyone tells me how gorgeous my hair is now, I wish I’d of known to come to saks Bolton years ago. Cheryl gives amazing advice & is super friendly & I trust her 110% with my hair & I feel extremely at ease with Cheryl. You get the whole salon experience & feel well looked after & to add all the girls at the salon are lovely & friendly & very very good at their jobs , hence why the salon is always busy! The salon is always spotless & well maintained & fully stocked with only the absolute best products . I wouldn’t dream of going anywhere else.

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Response from Saks Hair & Beauty Bolton

Hi Julie,

Thank you so much for leaving such a lovely review. We are thrilled to hear how much you love us at Saks Bolton.

We are also delighted that you are now receiving compliments on your hair and that you feel at ease in my hands. It means a lot to us that you trust us 110%. Your satisfaction is our top priority.

We are also happy that you enjoy the salon experience as a whole and that our team is friendly and skilled. We always strive to maintain a high level of service and a clean and well-stocked salon.

Thank you for choosing us and we can't wait to see you again!

Best,
Cheryl and The team at Saks Hair & Beauty Bolton

Amazing customer service!

Shaheena Bhuta
21st Dec 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Mel is so good with me and my daughter. Fast, efficient & is SO good at her job! Always got a smile on her face!x

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Response from Saks Hair & Beauty Bolton

Hi Shaheena,

Thank you so much for taking the time to leave us a review! We are so happy to hear that you and your daughter had such a great experience with Melissa. She is one of our best stylists and we are so glad she could make your visit fast, efficient, and enjoyable. We love having her positive energy in our salon!

You and your daughter's satisfaction is our top priority, so we are thrilled that you both left with smiles on your faces. We look forward to seeing you both again soon!

Take care,

Cheryl and The team at Saks Hair & Beauty Bolton

Fantastic service from Melissa and the girls

Lisa Bailey
21st Dec 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Absolutely outstanding service

Professional
Warm & inviting atmosphere

Fantastic service

What a lovely set of staff

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Response from Saks Hair & Beauty Bolton

Hi Lisa,

Thank you so much for taking the time to leave us such a sweet review! We're thrilled to hear that you had an amazing experience at our salon. Our team always strives to provide top-notch, professional services in a warm and inviting atmosphere. It's always our goal to make every client feel pampered and taken care of.

We truly appreciate your kind words and we'll make sure to pass them along to our wonderful staff. We look forward to welcoming you back to our salon soon!

Best,
Cheryl and the Saks Hair & Beauty Bolton Team

Hair and Nails

Val Fogg
19th Dec 2024
Team Member: Biaba
5.0
Appointment verified by SaloniQ Software

Great service and excellent results as usual. Love my nails done by Natalie

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Response from Saks Hair & Beauty Bolton

Hi Val, thank you for taking the time to leave us a lovely review! We’re thrilled to hear that you had a great experience at our salon and that Natalie did an excellent job on your nails. Our team works hard to ensure all of our clients feel pampered and leave with beautiful results. We appreciate your loyalty and look forward to seeing you again soon for another fabulous visit. Take care!
Warm regards from Cheryl and the team at Saks Hair & Beauty Bolton.

Excellent

Arif Pirbhai
19th Dec 2024
Team Member: Emma
4.5
Appointment verified by SaloniQ Software

Very personable and professional. An asset to your team .

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Response from Saks Hair & Beauty Bolton

Hi Arif,
Thank you for taking the time to leave us such a kind review. We are so glad to hear that you had a positive experience with our team at Saks Hair & Beauty Bolton. We strive to provide a personable and professional service to all of our clients, and it means a lot to us that you felt that way. We will be sure to pass on your compliments to our team member, they will be thrilled to hear it.
We appreciate your feedback regarding the shower area.
Thank you again for your support, we look forward to welcoming you back to the salon soon.
Best,
Cheryl and The team at Saks Hair & Beauty Bolton

Excellent.

Val Webster
18th Dec 2024
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

Excellent as always. A pleasure to come. I come away pleased every time.

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Response from Saks Hair & Beauty Bolton

Hi Val, thanks for taking the time to leave such a kind review. We strive to create a pleasant experience for all our clients, and we're thrilled to know we've been successful in doing so for you. Our team works hard to ensure that every visit leaves you feeling pleased and refreshed. Thank you for choosing us, and we look forward to your next visit. All the best, Cheryl and The team at Saks Hair & Beauty Bolton

Great hair!

Reshma Jeena
17th Dec 2024
Team Member: Biaba
5.0
Appointment verified by SaloniQ Software

Cheryl, Melissa and baibs were amazing in doing my hair colour- roots, half head head highlights and toner, cut and blow dry in record speed! With amazing results! Thank you all so mych!!

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Response from Saks Hair & Beauty Bolton

Hi Reshma

Thank you so much for taking the time to leave us a review. We are thrilled to hear that myself, Melissa, and Biaba provided you with an amazing hair colour and styling experience. We are also happy to know that we were able to deliver great results in record speed.

Your kind words mean a lot to us and we will be sure to pass on your compliments to our team. We are always striving to provide the best services to our valued customers like you.

We look forward to welcoming you back to our salon in the future for another wonderful experience.

Best,
Cheryl and The team at Saks Hair & Beauty Bolton

Manicure and pedicure

Sabira Jaffer
13th Dec 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

She was very professional , friendly and kind

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Response from Saks Hair & Beauty Bolton

Hi Sabira,

Thank you for taking the time to leave us a review. We are so glad to hear that you found your experience with us to be professional, friendly, and kind. Our team at Saks Hair & Beauty always strives to provide top-notch service to all of our clients.

We hope to see you again soon for another pampering session at our salon. Take care.

Sincerely, Cheryl and the Saks Hair & Beauty Bolton Team

Hollywood wax

Janice Haughten
7th Dec 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Natalie super as always & in spite of cancer treatment, took time to remind me how much I enjoyed having nails & toes. Booked in & cheered up xx

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Response from Saks Hair & Beauty Bolton

Hi Janice,

Thank you for taking the time to leave us a review. We are so happy to hear that you enjoyed your recent visit with Natalie. We are honored to have such a talented and caring team member like her. Your kind words truly mean a lot to us and we are glad that we were able to bring a smile to your face.

We look forward to seeing you for your booked appointment and we hope to continue exceeding your expectations. Take care and keep shining!

Best,
Cheryl and The Saks Hair & Beauty Bolton team

Made me look 10 yrs younger

Mrs Jayshree (Jay) Patel
5th Dec 2024
5.0
Appointment verified by SaloniQ Software

The Stylist was a perfectionist and did a perfect job, I got pampered and when I left the salon I was relaxed and looked 10 years younger 😊.

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Response from Saks Hair & Beauty Bolton

Dear Jay

Thank you so much for taking the time to leave us a review! We are thrilled to hear that our stylist was able to take such great care of you and that you left feeling relaxed and rejuvenated. It means a lot to us that you felt pampered and that you even noticed a difference in your look! We always strive to provide our clients with exceptional service and we are so happy to hear that we achieved that with you.

Thank you again for choosing our salon and we can't wait to see you back for your next appointment.

Warmly,

Cheryl and The team at Saks Hair & Beauty Bolton

Colour treatment and highlights

Andrea Errington
3rd Dec 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Had a fantastic colour treatment as always with Melissa. She is such a good stylist and always does a fantastic job! Thank you 😊

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Response from Saks Hair & Beauty Bolton

Hi Andrea, we're so glad you enjoyed your visit with Melissa at our salon! We strive to provide excellent service and it's wonderful to hear that Melissa did just that. Thank you for choosing us and we look forward to seeing you again in the future. Thanks again.
Cheryl and The Saks Hair & Beauty Bolton team

Usual excellent service

Alex Walker
1st Dec 2024
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

Always in good hands with Cheryl.

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Response from Saks Hair & Beauty Bolton

Hi Alex,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you always have a great experience at our salon.

We appreciate your kind words and look forward to seeing you again soon. Should you ever need any assistance with your hair or beauty needs, please don't hesitate to reach out to us. We are always happy to help.

Best,
Cheryl and the Saks Hair & Beauty Bolton team.

Excellent service

Deirdre Mcgeown
29th Nov 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

The treatment I received today from Natalie was excellent, I was made welcome and made sure I was happy before the treatment started.

Natalie is professional and an excellent therapist

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Response from Saks Hair & Beauty Bolton

Hi Deirdre,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that your experience at our salon was excellent and that Natalie took great care of you during your treatment.

Our team always strives to provide the best service possible and we are delighted that you felt welcomed and satisfied with your treatment. We will be sure to pass along your compliments to Natalie and our team.

Thank you again for your positive feedback. We can't wait to welcome you back to our salon.

Best,
Cheryl and the Saks Hair & Beauty Team

Blowdry

Andrea Errington
27th Nov 2024
Team Member: Melissa
4.5
Appointment verified by SaloniQ Software

As always I had a fantastic blowdry with the wonderful Melissa. She is such a talented hairdresser and I always really enjoy her doing my hair. Thank you! 😃

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Response from Saks Hair & Beauty Bolton

Dear Andrea,

Thank you so much for taking the time to leave us a review.

We are so happy that you enjoyed your experience at our salon and we can't wait to have you back soon! Thank you again for your support.

Best regards,
Cheryl and the team at Saks Hair & Beauty Bolton

Hair colour and trim

Paula Walsh
26th Nov 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Love the colours which Melissa puts through my hair!

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Response from Saks Hair & Beauty Bolton

Hi Paula,
Thank you for taking the time to leave us a review! Melissa will be so happy to hear that you love the colours she puts through your hair. We strive to provide exceptional service and it's always nice to know we're doing a good job.
Thanks again for choosing us for your hair needs. We look forward to seeing you again soon!
Best,
Cheryl and the team at Saks Hair & Beauty Bolton

Hair

Melanie carswell
16th Nov 2024
Team Member: Melissa
5.0

Delayed review as I thought I’d posted it sooner. - I’ve been having hair extensions fitted and maintained every 6 weeks for about 6 months now with Melissa. The colour match was spot on and condition of my hair has never been better. She is an excellent and knowledgeable stylist as are all the ladies in the salon. Not to mention how convenient it is after the gym to get your hair done or nails with Emma.

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Response from Saks Hair & Beauty Bolton

Hi Melanie,

Thank you for sharing your experience with us. We appreciate your kind words about our team, particularly Melissa and Emma. We're so glad to hear that your hair extensions have been a perfect match and your hair has never been in better condition.

We pride ourselves on providing excellent and knowledgeable stylists, and we're happy that you have had such positive experiences. We also love that we can make your post-gym routine a little easier with our convenient location and services.

Thank you for choosing us and being a loyal customer.

Kind regards

Cheryl and the team at Saks Hair & Beauty Bolton

A Fab Salon

Jennifer
15th Nov 2024
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

A lovley salon , always a nice atmosphere & all the girls are chatty & freindly. Cheryl always takes time pre cut & blow to discuss thoughts or ideas. Always a great cut & style Thanks

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Response from Saks Hair & Beauty Bolton

Hi Jen
Thank you so much for your kind words about our salon! We're thrilled to hear that you enjoyed our lovely atmosphere and that our team made you feel welcomed and comfortable.
It's always our goal to provide a great cut and style, and we're happy to hear that we succeeded. We appreciate your feedback and look forward to seeing you again soon!
Best,
Cheryl and team at Saks Hair & Beauty Bolton

Thanks again Emma - as good as always

Anonymous
5th Nov 2024
5.0

Excellent pedicure thank you v relaxing

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Response from Saks Hair & Beauty Bolton

Hi there!

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great pedicure experience and found it to be relaxing. Our team always strives to provide top-notch services and it means a lot to us when our clients enjoy them.

We hope to have the pleasure of pampering you again in the future. Until then, take care and have a wonderful day!

Best,
Cheryl and the Team at Saks Hair & Beauty Bolton

Dry cut

Irene Allen
2nd Nov 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I have been going to this salon for a while and the stylist is always Melissa as I know she knows how I like my hair, I went for a dry cut this time and I wasn’t disappointed, as always my hair has had an excellent cut. I am always happy with the results . Melissa is always professional and friendly , can’t fault the service provided. Melissa helped to grow my hair back to its natural coulor even though most of it is grey , I love the natural colour

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Response from Saks Hair & Beauty Bolton

Dear Irene,

Thank you for your lovely review! We are so glad to hear that you have been a loyal customer at our salon. It's great to know that Melissa has consistently met your expectations with her expertise and excellent cutting skills. We are happy to have been a part of helping you achieve your desired hair look, and we are delighted that you are pleased with the results.

Melissa is indeed a professional and friendly stylist, and she truly values each and every one of her clients. We appreciate your kind words about her and her ability to help you grow out your natural hair color. Our team at Saks Hair & Beauty Bolton is dedicated to providing exceptional service, and we are grateful for the opportunity to serve you.

Thank you for choosing our salon, and we look forward to seeing you again!

Best,
Cheryl and the team at Saks Hair & Beauty Bolton

Always a treat!

Becci Martin
31st Oct 2024
Team Member: Biaba
5.0
Appointment verified by SaloniQ Software

Such a great salon experience again! I’ve been a customer for over 10 years and it’s always a delight.

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Response from Saks Hair & Beauty Bolton

Hi Becci, thank you so much for your kind words! Has it been10 years?!! We really appreciate your custom and that you feel you always have a great experience at our salon. Your satisfaction means the world to us and we truly appreciate your continued support. We look forward to welcoming you back for many more delightful visits. Take care!
Cheryl and the Team at Saks Hair & Beauty Bolton

Blow dry

Melanie Carswell
31st Oct 2024
Team Member: Biaba
5.0
Appointment verified by SaloniQ Software

5star rating for all the ladies in the salon. I’ve had the lovely
Biaba today for a blow wave really great job and highly recommend booking in.

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Response from Saks Hair & Beauty Bolton

Hi Melanie, thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with Biaba for your blow wave. We pride ourselves on providing exceptional service to all of our clients, and it's wonderful to know that we have met your expectations. Thank you for recommending us to others, it means a lot to us. We look forward to welcoming you back to our salon soon! Take care, Cheryl and the team at Saks Hair & Beauty Bolton.

Great results!

Jeanette Bimpson
31st Oct 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

A fantastic microdermabrasion facial with excellent results that were visible straight away. Emma was fantastic.

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Response from Saks Hair & Beauty Bolton

Hi Jeanette,

Thank you for taking the time to leave us a review, we really appreciate it! We're so pleased to hear that you had a fantastic microdermabrasion facial and that you saw excellent results right away. Emma is an amazing member of our team and we're glad she made your experience enjoyable.

We hope to see you back at our salon soon for your next treatment. Our team at Saks Hair & Beauty Bolton is always here to make you feel and look your best.

Best,
Cheryl and the team at Saks Hair & Beauty Bolton

Brilliant Service!!

Julie Whitehead
25th Oct 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Cares to make sure I get exactly what I want. Results perfect! Lovely and friendly! Thank you 😊

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Response from Saks Hair & Beauty Bolton

Hi Julie,

Thank you so much for leaving us a review! We're happy to hear that you were pleased with your experience at our salon. Our team always strives to make sure our clients get exactly what they want and we are so glad to hear that we were able to deliver perfect results for you.

It's also wonderful to know that you found our team to be friendly and welcoming. We believe that a warm and positive atmosphere is just as important as the quality of our services.

Thank you again for choosing us and for taking the time to leave your feedback. We really appreciate it!

Best regards,
The Saks Hair & Beauty Bolton team

Excellent service

Shireen Sabir
12th Oct 2024
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

I am new to Saks, having left my usual hairdresser due to distance of travel to see her. Saks is closer to where I live with plenty of parking and convenient opening hours. I have been so impressed with the service I received from Cheryl and her team!

They all made me feel welcome and relaxed. Cheryl was extremely professional and carefully listened to what I wanted. She gave me various options for a colour, cut and blow dry.

I was so impressed with the final result and will 100% be recommending my family and friends to come here.

Thanks very much!

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Response from Saks Hair & Beauty Bolton

Dear Shireen,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience at Saks Hair & Beauty Bolton.

We are happy to have you as a new client and we understand that changing hairdressers can be nerve-wracking. We are glad that you found our salon to be conveniently located with ample parking and suitable opening hours.

We pride ourselves on providing excellent service to all our clients, so we are delighted to hear that you felt welcomed and relaxed while at our salon. Our team are dedicated to listening to our clients' needs and providing them with the best options for their desired style.

Thank you for recommending us to your loved ones, we truly appreciate it. We look forward to seeing you again soon and providing you with another great salon experience.

Best regards,

Cheryl and the Saks Hair & Beauty Bolton team

Excellent service as always !

Tony Regan
9th Oct 2024
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

I have been going to Saks for the past 20 years and particularly to have my hair cut by Cheryl. I have never had a bad haircut and will continue using Cheryl until my hair disappears due to old age ! I can’t recommend her highly enough !

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Response from Saks Hair & Beauty Bolton

Hi Tony,

Thank you so much for taking the time to leave such a kind review. We are happy to have you at our salon for the past 20 years and that you have had such positive experiences.
We look forward to continuing to provide you with top-notch haircuts for years to come.
Thank you for recommending our salon so highly.

All the best,
Cheryl and the Team at Saks Hair & Beauty Bolton

72Hair

Karen Bramwell
7th Oct 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

My hair is naturally curly and frizzy, it also has blonde highlights. As a result I find it really difficult to blow dry my hair at home. I had the 72 hair treatment with Abbie. I cannot recommend this highly enough! Abbie took care to make sure that whilst my hair had the treatment on (you have to leave it on for 3 days) I left the salon with hair that looked great. The impact on my hair has been phenomenal! I can now do a decent blow dry at home. It is no longer frizzy and is much more manageable. Thank you so much Abbie.

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Response from Saks Hair & Beauty Bolton

Hi Karen,

Thank you so much for your lovely review! We are thrilled to hear that you had such a positive experience with Abbie at our salon. We understand how challenging it can be to manage curly and frizzy hair, especially with blonde highlights, which is why we are so glad that the 72 hair treatment worked so well for you.

We will be sure to pass along your kind words to Abbie and our team. We are so happy to hear that the treatment has made such a difference in the manageability and frizz of your hair. We hope you continue to enjoy your beautiful and manageable locks.

Thank you for choosing us as your go-to salon. We look forward to seeing you again soon!

Best,
Cheryl & the team at Saks Hair & Beauty Bolton

Boys haircut

Tracy Nixon
6th Oct 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

As always, top service - friendly, professional, lovely haircut

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Response from Saks Hair & Beauty Bolton

Hi Tracy,

We are thrilled to hear that you have had another great experience with our salon! Thank you for taking the time to share your feedback and for your patronage. We strive to provide top-quality service and a friendly atmosphere for all our clients, and we are delighted that we were able to meet your expectations. We hope to continue to have the privilege of serving you in the future.

Best regards,
Cheryl and the team at Saks Hair & Beauty Bolton

Msnicure

Ann Benn
21st Sep 2024
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Always a good experience Natalie is a credit to Saks

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Response from Saks Hair & Beauty Bolton

Hi Ann, thank you for your kind review! We are so glad that you had a good experience at our salon and that Natalie was able to provide you with excellent service. We will make sure to pass along your compliments to her. We appreciate your support and we look forward to seeing you again in the future. All the best, Cheryl and the team at Saks Hair & Beauty Bolton.

Cut & blow

Carol Leigh
20th Sep 2024
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

Always a lovely experience at the salon,
Great atmosphere always feel special.
Great feeling as everyone makes you feel welcome come out with my hair how I want it.

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Response from Saks Hair & Beauty Bolton

Dear Carol,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you always have a lovely experience at our salon and feel special in our great atmosphere. We strive to make every client feel welcome and leave with the hair they desire. Your satisfaction is very important to us.

We can't wait to see you again and make you feel just as welcome and pampered. Thank you for your continued support.

Kind Regards
Cheryl Wallis and the team at Saks Hair & Beauty Bolton

Mrs

Kathryn Ford
6th Sep 2024
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

Cheryl did my colour, cut and a few extensions. She always gets my colour spot on and I always come out happy. She’s friendly and gives good suggestions and advice. Would definitely recommend.

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Response from Saks Hair & Beauty Bolton

Dear Kathryn,

Thank you for taking the time to leave us such a lovely review. Our team strives to provide excellent service and we are happy to know that I met your expectations.

I’m really happy to hear that your loving your colour, cut and extensions!
We truly value your recommendation and hope to see you again soon.

Thanks again,

Cheryl and the team at Saks Hair & Beauty Bolton

Spray Tan by Natalie

Julie Edwards
5th Sep 2024
5.0

Love the tans that Natalie does - great colour - and she makes you feel so at ease too 😍

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Response from Saks Hair & Beauty Bolton

Hi Julie,

Thank you for taking the time to leave us a lovely review! We're so happy to hear that you love the tans that Natalie does. She truly is an expert at what she does and always strives to make our clients feel comfortable and at ease. We'll make sure to pass along your kind words to her.

We're glad that you're happy with the colour of your tan. Thank you for choosing our salon for your beauty needs. Take care!

Best,
Cheryl and team at Saks Hair & Beauty Bolton

Treatments for holidays

Cath Gibbons
3rd Sep 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Great friendly service

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Response from Saks Hair & Beauty Bolton

Hi Cath,

Thank you so much for taking the time to leave us this lovely review! We are truly delighted to hear that you had a great experience with our team at Saks Hair & Beauty. Our main goal is to provide our clients with a friendly and welcoming atmosphere while delivering top-notch services.

We appreciate your kind words and will be sure to pass along your compliments to Emma. We hope to see you again soon for another visit.

Warmest regards,
Cheryl and the Saks Hair & Beauty team

Excellent service for both massage and haircut

Mark Grey
2nd Sep 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Always excellent service for many years now - that’s xhy I’m a long time customer!

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Response from Saks Hair & Beauty Bolton

Hi Mark,

Thank you so much for the kind words! We truly appreciate your loyalty over the years and are so glad to hear that you have consistently received excellent service from us. Our team takes great pride in ensuring that every customer feels welcome and receives top-notch service.

As always, we look forward to seeing you for your next hair and beauty appointments (all 4 of them :) ). Thank you again for your support and for being a valued member of the Saks Hair & Beauty Bolton family.

Kind regards
Cheryl Wallis and the team at Saks Hair & Beauty Bolton

Complain

Mina Ghassemi
25th Aug 2024
Team Member: Biaba
4.5

The result for my hair color was amazing but I experience a moment of pain as my hair get tangled in the brush during the blow drying and it was an unpleasant moment and my hair and my scalp is still hurting.

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Response from Saks Hair & Beauty Bolton

Hi Mina,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you were pleased with the result of your hair color. It's great to know that our team was able to achieve the look you desired.

We apologize for any discomfort you may have experienced during the blow drying process. Our top priority is the safety and satisfaction of our clients, and we will make sure to address your concerns with our team to ensure that this does not happen again in the future.

We hope your hair and scalp feel better soon and we look forward to welcoming you back for your next visit.

Best regards,
Cheryl & The Saks Hair & Beauty Bolton Team

Great salon experience

Christine Baldwin
24th Aug 2024
Team Member: Biaba
5.0
Appointment verified by SaloniQ Software

Excellent curly blow dry , was very impressed !

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Response from Saks Hair & Beauty Bolton

Hi Christine,

Thank you so much for taking the time to write such a kind review! We are thrilled to hear that you were impressed with your curly blow dry at our salon. Our team takes great pride in providing excellent services to all of our customers and we are glad to know that it showed during your visit. It means a lot to us.

We hope to see you again soon and have the opportunity to pamper you even more!

Warmly,
Cheryl and the team at Saks Hair & Beauty Bolton

Awful service

Fatima Patel
23rd Aug 2024
1.0
Appointment verified by SaloniQ Software

Felt awkward from the minute I walked in, terrible customer service. Been with the salon for years, never had this issue before but I will not be coming again.
She came up to me and then asked some other girl to do my hair which was disappointing since I waited for a haircut with a specific stylist but it’s rude to say infront of the other girl. Throughout the entire haircut the stylist didn’t speak to me, and made me feel uncomfortable. The haircut has layers that are uneven and looks like I’ve not even had it cut professionally, looks rushed and as though she could not be bothered

Whilst the girl was doing my bangs she kept the hairdryer at a heat setting which felt so warm and very close to my scalp overheating the top of the scalp causing me to go home and sit with an ice pack. I have no idea what happened that day but you have lost a customer who has been with you for years and has spent a lot of money with you from dying my hair to cuts.

Absolutely terrible customer service and will not be recommending anyone to you. I even booked a wax with you and cancelled that as I just don’t trust you with my hair now let alone my body.

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Response from Saks Hair & Beauty Bolton

Dear Fatima,

Thank you for taking the time to leave us your feedback. We are disappointed to hear about your recent experience at our salon. Please accept our sincerest apologies for any discomfort or disappointment you felt during your visit.

We want all our clients to feel welcome and comfortable, and we are sorry if this was not the case for you. Our team strives to provide exceptional customer service and it is concerning to hear that you did not receive this on your last visit. We didn’t realise you had requested the stylist you had booked in with. Cheryl became unwell due to a back injury to cut and style your long hair and felt our senior member Melissa who has been with our salon for over 10 years would give you a better service. This is the reason we gave you the option to have another stylist. I feel we should have communicated this with you better and I apologise profoundly.

We apologise if you felt uncomfortable during your haircut. Our aim is to ensure that our clients leave feeling happy and satisfied with their new hairstyle, and we regret that you feel your layers were not done properly. Please know that we value your loyalty as a long-term customer and we will use your feedback to improve our services.

We would love the chance to make this up to you and regain your trust. We invite you to return to our salon and we promise to do our best to provide you with the exceptional service you are used to. Thank you for bringing this to our attention again and we hope to see you again soon.

Best regards,
Cheryl and team at Saks Hair & Beauty

Hair

Lisa Bailey
21st Aug 2024
Team Member: Melissa
5.0

Incredible service

Thanks Melissa & Biaba

First class service

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Response from Saks Hair & Beauty Bolton

Hi Lisa,

Thank you so much for taking the time to leave feedback! We are thrilled to hear that you had an incredible experience at our salon, with special thanks to Melissa and Biaba. We really appreciate your kind words and are delighted to know that you received first class service from our team.

It means a lot to us that you were satisfied with your visit and we hope to see you again soon. Have a great day, Lisa!

Warm regards,
Cheryl and the Team at Saks Hair & Beauty Bolton

Great Salon

Melanie Carswell
17th Aug 2024
Team Member: Carla
5.0
Appointment verified by SaloniQ Software

Gorgeous wash and blow.

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Response from Saks Hair & Beauty Bolton

Hi Melanie,
Thank you so much for leaving us a review! We're thrilled to hear that you had a gorgeous wash and blow at our salon. We strive to provide our clients with top-notch services and it means a lot to us when we receive positive feedback.
We hope to see you again soon and provide you with more amazing experiences.
Warm regards,
Cheryl and The team at Saks Hair & Beauty Bolton

Cut and blow

Tracy Wright
13th Aug 2024
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

Cheryl is an excellent hairdresser.she colours and cuts my hair to how I want it. I have always been happy with my hairstyle and colour.would definitely recommend Cheryl in hairstyling and colour.

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Response from Saks Hair & Beauty Bolton

Hi Tracy,

Thank you so much for your lovely review! I am delighted to hear that you had a great experience with me at our salon. We all take pride in providing the best hair and beauty services to our clients and we are glad to know that you were satisfied with your hairstyle and colour.

I really appreciate your recommendation and we look forward to seeing you at our salon again soon.

See you soon and all the best, Cheryl Wallis and the team at Saks Hair & Beauty Bolton

Love my eyelashes!

Donna Sweet
11th Aug 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I had my second eyelash tint with Emma, so pleased again with the result, perfect for summer when I don't wear much makeup and can leave off mascara.
I also had my gel polish removed and Emma did a lovely file and trim and my nails look and feel great.
Emma always makes me feel relaxed and never rushes, lovely to have a chat in a nice clean and calming atmosphere.

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Response from Saks Hair & Beauty Bolton

Hi Donna,

Thank you so much for taking the time to leave us a review! We're delighted to hear that you had a great experience with Emma for your second eyelash tint. It's great to hear that you are pleased with the result and that it's perfect for your summer look. We're glad that you were able to feel relaxed and enjoy a nice chat at our salon.

We're also pleased to hear that Emma did a lovely job with removing your gel polish and giving you a file and trim. We hope your nails are looking and feeling great!

We appreciate your kind words about Emma and we will be sure to pass them along to her. Thank you again for choosing our salon and we look forward to seeing you again soon.

See you soon Cheryl Wallis and the Saks Hair & Beauty Bolton Team

Love my eyelashes!

Donna Sweet
11th Aug 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I had my second eyelash tint with Emma, so pleased again with the result, perfect for summer when I don't wear much makeup and can leave off mascara.
I also had my gel polish removed and Emma did a lovely file and trim and my nails look and feel great.
Emma always makes me feel relaxed and never rushes, lovely to have a chat in a nice clean and calming atmosphere.

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Response from Saks Hair & Beauty Bolton

Hi Donna,

Thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that you were pleased with your second eyelash tint with Emma. It's great to know that it's perfect for your summer look and allows you to skip mascara.

We're also happy to hear that Emma did a great job removing your gel polish and giving your nails a lovely file and trim. We couldn't agree more, Emma is fantastic at making our customers feel relaxed and never rushing through a treatment.

We're glad you enjoyed chatting with Emma in our clean and calming atmosphere. It's always lovely to catch up with our customers.

We hope to see you again soon, Donna.

Best,

Cheryl and the team at Saks Hair & Beauty Bolton

Love my eyelashes!

Donna Sweet
11th Aug 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I had my second eyelash tint with Emma, so pleased again with the result, perfect for summer when I don't wear much makeup and can leave off mascara.
I also had my gel polish removed and Emma did a lovely file and trim and my nails look and feel great.
Emma akwys makes me feel relaxed and never rushes, lovely to have a chat in a nice clean and calming atmosphere.

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Response from Saks Hair & Beauty Bolton

Hi Donna! We are delighted to hear that you had such a positive experience at our salon with Emma. Thank you for taking the time to leave a review and share your thoughts with us. We are thrilled that you were pleased with your second eyelash tint and that it is perfect for your summer look. It's great to know that Emma was able to create a lovely file and trim for your nails, leaving them looking and feeling great.
Thank you again for your kind words and we hope to see you again soon!
All the best, Cheryl Wallis and the team at Saks Hair & Beauty Bolton.

Thanks for getting me holiday ready!

Anonymous
10th Aug 2024
Team Member: Cheryl
5.0

So happy with todays visit to Saks. Cheryl gave the best cut and colour with highlights- colours I wouldn’t have chosen if it wasn’t for her expert advice.

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Response from Saks Hair & Beauty Bolton

Dear valued customer,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great experience with us at Saks Hair & Beauty.

We always strive to provide the best services and we are grateful for your positive feedback you’ve given us. We hope to see you again soon for another fantastic experience. Thank you for choosing our salon for your hair needs. Have a great holiday!

Thanks again, Cheryl and the team at Saks Hair & Beauty Bolton

Love my haircut

Cath Gibbons
10th Aug 2024
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

Lovely appointment with Cheryl, gave advice on style, love the end product

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Response from Saks Hair & Beauty Bolton

Hi Cath,

Thank you so much for leaving us a wonderful review! We're thrilled to hear that you had a lovely appointment with us and that you were happy with the end result and the advice we gave you.

We can't wait to see you again soon and continue to provide you with exceptional service. Have a great day!

Thanks again, Cheryl Wallis and the team at Saks Hair & Beauty Bolton