TOCA Salons - Hedge End

It was Isabella’s first visit to see Rachel today regarding having her eyebrows tidied up - Rachel was so calm, caring and gave Isabella lots of reassurance and no pressure. I’ve already recommended Rachel to my friends for their daughter’s who need to experience waxing etc that our ladies will be needing in the future. Rachel was also very understanding to my youngest daughter who had to come with me who is autistic.

Warm welcome from Harry, very relaxing hour having my hair washed by Harry and styled by Lydia. Always happy with the service at this salon, which has friendly staff and a good atmosphere. Looking forward to my next appointment

I’ve always felt nervous about having my hair done, it was especially bad after my surgery and radiation/chemo to my brain tumour as my hair was different and my head was sore with screws and clips-but Emma’s really kind and patient with me and it actually now a really lovely experience and I look forward to seeing her and all the lovely staff, I feel like I’m having a treat when I visit and enjoy it instead of worrying about the experience.

Was having a bit of a problem with my hair on the right side after talking it through with Georgia she knew exactly what to do am very happy as always with my cut.

Really pleased with the cut and colour. Thank you so much Clare.

I always so look forward to my visit. All the staff are incredible, I feel so pampered and calm when I leave. Thank you all so much xxxxxxxxxxxxx

Absolutely loved my trim, Lydia did an amazing job shaping around my face, just how i wanted it. She put some beautiful curls in afterwards and i just felt so pretty after. Such a nice experience :)

Lydia coloured my roots today. She has not done my hair before and I was well pleased with result.

Fantastic

Always pleased with my hair being going there for years always friendly

So happy with my experience all the staff were so lovely and kind. Lydia was so great and knew exactly what I needed. I recommend her to everyone!

Emma and the rest of the staff were as terrific as ever so no complaints with that whatsoever .Unfortunately the steep increases in your charges since the change of ownership mean I shall be making less visits. As a disabled pensioner who has been a regular customer since the previous owner opened the salon on the site my income is fixed and can no longer keep pace with the increase which I was sadly not made aware of until it came to paying the bill. I shall be sorry to have to limit my visits and I just hope your client base does not suffer in general as a result of the increases.
. No doubt as part of a chain your company can weather any customers who chose to follow my lead. Nevertheless a sad day

Lovely hair wash from Harry. And as always a superb hair cut from Georgia. Thank you also love my nails thanks Rachel ?

Very friendly and professional salon. Emma did an amazing colour, cut and blow dry today. Love the results! And Jan on reception always greets you with a smile and is so happy and accommodating sorting all my future appointments.

I had 'lockdown' hair, massive roots (some grey) build-up of colour on the ends where I'd self-administered colour! Georgie sorted all areas out for me

Extremely happy with my hair colour cut and blow dry

My first visit to the hair salon and I am very pleased with the results. Georgia was friendly, chatty and quickly put me at ease. Her knowledge of colour and styling was excellent. I would not hesitate to recommend her.

Very friendly colour and cut lovely.

Very friendly colour and cut lovely.

Judaism was so lovely, I love my hair. Thank you

Great haircut as usual from Georgia and lovely seeing Jan on reception always made to feel welcome.

Really nice cut

The salon and staff were all lovely, Georgie was full of hair tips which was very nice and she did an amazing cut and blow dry for me.

Brilliant service. Cannot fault. Very friendly.

Lovely warm welcome!
Helpful when advise was asked for in choosing colour.
Very happy with the outcome looking forward to my next visit!

Clare is a magician. We discussed what I would like and VOILA! Clare worked a little magic and I have the colour I wanted. This salon has such a positive buzz about it, and don’t forget Harry who was blooming marvellous! 5 stars all round.

I am really happy with my hair cut today. Clare really listened and I’m so pleased with the results. Hats off to you all, working in ppe in the heat. It was lovely being back in the salon again.

Great friendly service as always and a perfect cut - thank you!

Always enjoy having my time with Rachel

She did a great job, took her time and made me feel like she really cared about my experience!

Thank you Clare really fancied a change had some new colours which I absolutely ❤️ also had a lovely treatment put on my hair came out one happy lady x

First visit for months . Hair was a complete mess . But Clare worked her magic along with her team . They haven’t changed a bit ! Can’t do a enough from Jan at reception Emma who nearly sent me to sleep washing my hair .and Clare the Maestro of hair cutting !!

Fantastic hair cut and blow dry by Emma. Really pleased .
Thank you

Briliant love my hair fab colour and cut as always and a great friendly salon thanks Clare and girls highly recommend x

Very good! Always listens and always pleased with my hair

Was a little apprehensive with a new stylist.. she listened, viewed a favourite photo from few years ago .perfect cut and restyle ?? sooo pleased

Emma was so patient and lovely as I wanted

After no haircut for 18 months, I thought I'd go for the chop! Now I have a lovely, shiny new 'do'. Very professional and friendly service, and very well catered for under current restrictions. Will definitely go back again.

Very happy and chatty stylish.
Had a lot of confidence in Claire as soon as she started discussing my hair. Have booked another appointment. Very happy. ?

Fabulous job Emma, really pleased.

Such a lovely experience going to Vanilla Rooms today. It was our first time and felt like we had been there many times before, so friendly and helpful. My daughter had a restyle from long hair to short and she is in love with her new look. Emma was wonderful and the cut is amazing. Thank you, we will be back again soon ?

I have been going to Vanilla Rooms for more than 20 years and have always found. A good relationship with all the girls there in being helpful, having ideas on what may or may not suit you. And I would trust everyone of themWith my hair experience

I’ve had the best shoulder, back neck massage I’ve ever had, Rachel was great a very relaxing experience. Rachel has been doing my nails and wax for a couple of years and always great results.

Absolutely brilliant as always!

Brilliant salon experience as always at Vanilla Rooms. Georgia made me feel extremely welcome and did an absolutely excellent job on my hair!

Always a pleasure visiting the salon to have a treatment and chat.

Had an eyelash lift eyelash tint and eyebrow tint my eyes look absolutely amazing thank you Rachel

Girls all very polite and very friendly .could not be more helpful very nice experience thank you to All the staff at The Vanilla Rooms . Made my visit memorable Eileen

Georgie was instantly likeable. She was friendly and bubbly and knew exactly what she was doing, offering her opinion which I gladly received. She has given me a lovely cut, I can’t wait to return!

Great experience. Friendly staff, nice atmosphere.