Hair Ott Waterlooville Hampshire

8 Dukes Walk, Waterlooville, Hampshire, PO7 7HS

About us

Hair Ott Waterlooville is the destination salon for the Hampshire area. This exceptional team of designers includes holders of the Wella Master Colour Award plus long hair specialists.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:30
Thursday 09:00 - 19:30
Friday 09:00 - 18:00
Saturday 08:00 - 16:30
Sunday Closed

Reviews

4.89
1,376 verified reviews
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Filter by rating

Thank you Casey

Valerie Metcalf
15th Apr 2024
5.0
Appointment verified by SaloniQ Software

Hair Ott was recommended to me and I can understand why. The service is excellent and professional. Thank you Casey, I am extremely pleased with my cut and colour.

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Response from Hair Ott Waterlooville

Hi Valerie,

Thank you so much for your kind words about our salon. We're thrilled to hear that you had a great experience and that you are pleased with your cut and colour. We take pride in providing excellent and professional services to all our clients, and it's great to know that we met your expectations.

We also want to thank you for trusting the recommendation and choosing to visit us. We hope to see you again soon for your hair needs.

Take care,
The Team at Hair Ott Waterlooville

Fabulous

Kate Cornwell
12th Apr 2024
5.0
Appointment verified by SaloniQ Software

Casey was brilliant and I love my hair.

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Response from Hair Ott Waterlooville

Hey Kate,
Thank you for taking the time to leave us a review!
We're so happy to hear that Casey provided you with a brilliant experience and that you love your hair.
We pride ourselves on our team's talent and we're glad it shines through.

Hope to see you again soon for your next hair transformation.
The team at Hair Ott Waterlooville

Happy customer

Karen lewis
12th Apr 2024
Team Member: Eloise
5.0

Eloise was as lovely as always. I am very happy with my hair cut and the service I have received.

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Response from Hair Ott Waterlooville

Dear Karen,

Thank you for taking the time to leave us such a kind review! We are delighted to hear that you are pleased with your recent hair cut and the service provided by our stylist, Eloise.

Our team at Hair Ott Waterlooville strives to ensure that every client has a positive and enjoyable experience, and we are thrilled that we were able to achieve that for you. We will be sure to pass along your compliments to Eloise.

Thank you again for choosing to visit our salon, and we look forward to welcoming you back for your next appointment!

Best,
The Hair Ott Waterlooville team

Cut and colour

Helen(Penny's Client) Robinson
12th Apr 2024
Team Member: Penny
5.0
Appointment verified by SaloniQ Software

Came out of the salon looking good.....as always. A very relaxed and enjoyable experience.

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Response from Hair Ott Waterlooville

Dear Helen,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you left our salon feeling good, as always. It is our top priority to make sure our clients have a relaxed and enjoyable experience. We hope that you continue to choose our salon for all of your hair needs.

Thank you again for your kind words, we truly appreciate it. We look forward to seeing you again soon!

Best regards,

The team at Hair Ott Waterlooville

The worst visit in 17 years

Laura Donaldson
11th Apr 2024
1.5
Appointment verified by SaloniQ Software

Liz did a great cut as always but was not supported by the rest of the staff ….

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Response from Hair Ott Waterlooville

Dear Laura,

We're so delighted to hear that you had a great cut with Liz! We always strive to provide exceptional service to each and every one of our clients so we thank you for your feedback. We appreciate you thanking our Manager Jane for 'going above and beyond' helping your sister get booked in too.

Best wishes,
The team at Hair Ott Waterlooville

My hair appointment

Sharon Sanders
10th Apr 2024
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Cordelle did her usual great job of cutting and styling my hair.

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Response from Hair Ott Waterlooville

Hi Sharon,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that Cordelle did an amazing job on your hair. Our team at Hair Ott Waterlooville strives to provide the best services to our clients, and your kind words are welcomed.
We look forward to seeing you again soon!
Best,
The team at Hair Ott Waterlooville

Hair cut and style

Mrs Amelia New
10th Apr 2024
4.5
Appointment verified by SaloniQ Software

My appointment with Mia today went well, very pleased with end result as always thanks Mia

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Response from Hair Ott Waterlooville

Dear Mrs Amelia,

We are so thrilled to hear that you had a great experience with Mia at our salon! We pride ourselves on delivering excellent results and we are glad to hear that Mia didn't disappoint. We are grateful for your kind words and we look forward to seeing you again in the future.

Thank you for choosing us for your hair styling needs.

Best regards,
The team at Hair Ott Waterlooville

Experience

Samantha Rance
6th Apr 2024
Team Member: Otto
5.0
Appointment verified by SaloniQ Software

Otto spent a lot of time cutting my hair yesterday which showed his dedication and perfection . Otto offered me drinks and made me feel welcome . Otto stayed open late in the salon to finish my hair which I felt bad about and would have left with my hair wet. I appreciate what you did for me Otto. Thank you

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Response from Hair Ott Waterlooville

Hi Samantha,

We are so glad to hear that you had a positive experience at our salon! Thank you for taking the time to share your thoughts with us.

Our team at Hair Ott Waterlooville values each and every one of our clients and strives to provide the best services possible.

Thank you for recognizing Otto's effort to stay open late and complete your hair. We appreciate your understanding and are glad that we could accommodate your needs. Your satisfaction is our top priority.

We can't wait to see you again and continue to provide you with exceptional service.

Team at Hair Ott Waterlooville

Salon

Ingrid Elkin
3rd Apr 2024
Team Member: Phoebe
5.0

Lovely friendly salon very professional stylists

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Response from Hair Ott Waterlooville

Hi Ingrid, thank you so much for leaving us a review.
We are thrilled to hear that you had a positive experience at Hair Ott Waterlooville. Our team takes pride in providing both professional and friendly services, so it's always great to receive feedback like this.
We hope to see you again soon. All the best, The Team at Hair Ott Waterlooville.

1st Class Service

Sindy Roberts
2nd Apr 2024
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

Phoebe is a wonderful stylist, plus she is always friendly and welcoming.

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Response from Hair Ott Waterlooville

Hi Sindy,

Thank you very much for your lovely review! We are so glad to hear that you had a positive experience with Phoebe at our salon. She is indeed a wonderful stylist and we are lucky to have her as part of our team.

We strive to create a friendly and welcoming atmosphere for all our clients, and we are delighted that you have felt that during your visit. We look forward to welcoming you back to our salon in the future.

Thank you again for your kind words.

Best wishes,

The team at Hair Ott Waterlooville

Another lovely Haircut

Jackie
28th Mar 2024
Team Member: Penny
5.0

I’m always very pleased with my haircut when I’ve been to Hair OTT, I have Penny do my hair and she never disappoints, Penny is always friendly chatty but most of all professional.

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Response from Hair Ott Waterlooville

Hi Jackie,

Thank you so much for leaving us such a kind review. We're thrilled to hear that you have been consistently pleased with your haircuts at our salon, and that Penny always delivers the perfect style for you. We're proud to have her as a part of our team.

Thank you again for your kind words. We always strive to provide the best service and will make sure to pass your lovely feedback onto Penny.

Warm regards,
The team at Hair Ott Waterlooville

OTT

Becky Lansley
26th Mar 2024
5.0
Appointment verified by SaloniQ Software

Had a phone call to see if I would like to come in earlier than my appointment which was great. Casey did a fantastic job on my hair and I’m very pleased with it.

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Response from Hair Ott Waterlooville

Hi Becky,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a fantastic experience at our salon and that Casey did a great job on your hair.
We always try to accommodate our clients' schedules and we're glad we were able to offer you an earlier appointment.

We strive to provide the best possible service to all our clients, and we're happy to hear that you were pleased with your hair. We appreciate your valuable feedback and hope to see you again soon!

Best,
The Team at Hair Ott Waterlooville

Eloise

Michelle Poulton
23rd Mar 2024
Team Member: Eloise
5.0

Thank you to Eloise for sorting my hair out.
Her hair cutting is amazing.

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Response from Hair Ott Waterlooville

Hi Michelle!

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a fantastic experience at our salon and that Eloise did an amazing job with your haircut. We will make sure to pass along your kind words to her. It's wonderful to know that you're happy with the results.

We appreciate your support and we can't wait to see you again soon!

Best regards,
The Hair Ott team in Waterlooville

Love my gair

Tracey Yates
23rd Mar 2024
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lots of information, suggestions, advice.
Hair feels great. lol thank you for the chat

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Response from Hair Ott Waterlooville

Hi Tracey,

Thank you for sharing your experience at our salon! We are so happy to hear that you received lots of information, suggestions and advice during your visit. Our team is dedicated to providing the best service and making sure you leave with beautiful, healthy hair. We are thrilled that you are happy with the results!

We also love when our clients have a great time at our salon and enjoy some friendly chats. It's always a pleasure to make our clients feel comfortable and relaxed while they are here.

Thank you again for taking the time to leave us a review. We hope to see you again soon at Hair Ott Waterlooville.

Best,
The team at Hair Ott Waterlooville

My happy place

Jane Crowhurst
22nd Mar 2024
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

As always Cordelle has done a great job the young girl that washed my hair was so lovely and the receptionist was very attentive

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Response from Hair Ott Waterlooville

Dear Jane,

Thank you so much for taking the time to leave us a review! We're so glad to hear that Cordelle did a great job on your hair. Our team is dedicated to providing excellent service, so it's always great to know when our clients are happy.

We're also happy to hear that our young hair wash assistant and receptionist made your visit even more pleasant. We will make sure to pass along your kind words to them.

We are very grateful for your continued support and look forward to seeing you again soon.

All the best,
The Team at Hair Ott Waterlooville

5* Service

Lois Buckland
21st Mar 2024
5.0

Thoroughly enjoyed my treatment today with Penny, Thank you!

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Response from Hair Ott Waterlooville

Dear Lois Buckland,

Thank you for taking the time to leave a review for Hair Ott Waterlooville. We are so glad to hear that you had a great experience with Penny and enjoyed your treatment.

We appreciate your kind words and will make sure to pass on your compliments to Penny. We take pride in providing excellent service and it means a lot to us when our customers are happy.

Thank you again for choosing Hair Ott Waterlooville and we hope to see you again soon for another relaxing treatment.

Best regards,

The team at Hair Ott Waterlooville

Regular visit

Rosemary Stenning
19th Mar 2024
Team Member: Cordelle
5.0

Cordelle is. for me, the perfect hair stylist. She is always happy and totally consentrated on the comfort and happiness of the customer, The other staff in the salon are always polite, but more importantly, friendly and helpful.
It is always a pleasure to attend an appointment. Thankyou.

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Response from Hair Ott Waterlooville

Hi Rosemary,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience at our salon! We are so glad that Cordelle was able to provide you with the perfect hair styling and that our team made you feel comfortable and happy.

We truly appreciate your kind words about our staff's politeness, friendliness, and helpfulness. As a team, we always strive to make our customers' appointments a pleasant and enjoyable experience.

Thank you again for your support and for choosing our salon. We can't wait to welcome you back for your next appointment.

Best regards,
The team at Hair Ott Waterlooville.

Style & cut

Valarie Mcgowan
16th Mar 2024
Team Member: Phoebe
5.0

Phoebe was very friendly and patient and she did my mums hair the way she wanted it it looks Fabulous and we will definitely be getting Phoebe to style it again

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Response from Hair Ott Waterlooville

Dear Valarie,

Thank you so much for leaving us such a lovely review! We're glad to hear that Phoebe was able to give your mum the hairstyle she wanted and that it turned out fabulous. We'll be sure to pass along your kind words to Phoebe and we look forward to having her style your mum's hair again in the future.

Thank you for choosing our salon and we can't wait to see you and your mum again!

Warmly,
The team at Hair Ott Waterlooville

Perfect as always

Mary-Lyn Thomas
16th Mar 2024
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Perfect as always, Thanks Lucy, I am a new woman again...

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Response from Hair Ott Waterlooville

Hi Mary-Lyn,

Thank you for the lovely review! We are so happy to hear that you had a perfect experience at our salon and that Lucy helped you feel like a new woman. We strive to make all our clients feel refreshed and cared for during their visits. We appreciate your support and hope to see you again soon.

Best,
The team at Hair Ott Waterlooville

today

Pat Chalmers
15th Mar 2024
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

Happy as usual with my cut

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Response from Hair Ott Waterlooville

Hi Pat,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were once again happy with your haircut at our salon.

We appreciate your continued support and look forward to seeing you again soon. If there is ever anything we can do to make your experience even better, please don't hesitate to let us know.

Take care!

-The Team at Hair Ott Waterlooville

Mrs

Ann Walmsley
13th Mar 2024
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Always so happy with my hair

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Response from Hair Ott Waterlooville

Hi Ann, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you are always happy with your hair after your visits with us. Our team works hard to ensure every client leaves feeling satisfied and confident. We appreciate your kind words and hope to continue providing you with great hair experiences in the future. Take care and see you at Hair Ott Waterlooville soon!
Warmly,
The team at Hair Ott Waterlooville

Very happy with result.

Ginny Brimble
13th Mar 2024
5.0
Appointment verified by SaloniQ Software

Mia (student) did a fantastic restyle with supervision from a qualified stylist.

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Response from Hair Ott Waterlooville

Dear Ginny,

Thank you so much for taking the time to leave us this lovely review! We are thrilled to hear that you had a fantastic restyle with Mia. Our stylists always strive to provide top-quality services and guidance, and we are happy that this was reflected in your experience.

Best wishes,
The team at Hair Ott Waterlooville

Lovely- feel like a new woman!

Sonia Passingham
12th Mar 2024
Team Member: Penny
5.0
Appointment verified by SaloniQ Software

Very professional, friendly and no fuss.

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Response from Hair Ott Waterlooville

Hi Sonia,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a positive experience at our salon. Our team prides themselves on providing excellent service and creating a welcoming atmosphere for our clients.

Best wishes,
The Hair Ott Waterlooville Team

Cut and blowdry

Margaret Gibson
11th Mar 2024
Team Member: Phoebe
4.5

Phoebe as usual gave me a very good haircut and it keeps me coming back. However there are a couple of comments I would like to make regarding this salon. Today I was almost rushed out of the door after my haircut and someone had the door open before I had time to even do my coat up! Even though the stylist was busy with the previous client it seems that the customer is not allowed to sit on the comfortable seating at front of salon but have to sit at the styling area. This has happened several times and is not a one off!! Also I think the customer should be asked if they want a reminder that their appointment is due. To get a phone call and also a text reminder is an irritation rather than a help. I have an appointment card given me when I book the appointment and I also have a calendar so I would prefer to not have both a phone call and text reminder as well. These are minor issues which mar slightly an otherwise excellent salon.

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Response from Hair Ott Waterlooville

Dear Margaret,

Thank you so much for taking the time to share your feedback with us. We are happy to hear that Phoebe provided you with a great haircut, as always. We take great pride in our stylists and their skills, and it means a lot to us that you continue to choose our salon.

We apologize for the rush you felt during your visit. We value each and every one of our clients and never want them to feel hurried. We will make sure to communicate with our team about taking the time to properly assist customers, even during busy times.

Regarding the seating, we do encourage our customers to make use of our comfortable front area or styling area at their preference. We will also remind our staff to kindly offer seating options to all customers.

We appreciate your feedback about appointment reminders. We understand that multiple reminders can be overwhelming, and we will make sure to only provide necessary reminders in the future.

Thank you again for your valuable input. We look forward to seeing you again at our salon.

Kind regards,
The team at Hair Ott Waterlooville

Cut style

Elaine Gray
5th Mar 2024
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Absolutely lovejy cut
With care -as usual

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Wash cut treatment and blow dry

Sue Quinn
5th Mar 2024
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

Delighted

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Excellent as always

Alison Dalley
2nd Mar 2024
Team Member: Liz
5.0
Appointment verified by SaloniQ Software

Always a treat. Well looked after, Always listen to what I think I want and discuss my options. I feel pampered after a lovely head and shoulder massage and a coffee.

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My visit today

Anonymous
1st Mar 2024
Team Member: Phoebe
5.0

As always Phoebe gives great csre and expertise to her work making the visit enjoyable and the results excellent Thsnkyou

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Hair cut

Margaret Sanders
1st Mar 2024
Team Member: Otto
5.0
Appointment verified by SaloniQ Software

As always, a wonderful cut and blow dry.

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Hair cut

Mary Davis
1st Mar 2024
Team Member: Liz
5.0
Appointment verified by SaloniQ Software

Liz cut my hair beautifully. Just how l wanted it,so so pleased lovely cut and lovely Liz thankyou so much

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Happy customer

Paula Hawkins
29th Feb 2024
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Cordelle listens to what I’d like and gives great advice and I value her opinion and recommendations. She’s always incredibly calm, and professional. I am very pleased with my colour and cut :)

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Mrs

Lindsay Grinnall
29th Feb 2024
Team Member: Otto
5.0
Appointment verified by SaloniQ Software

I came to be a model for the trainee Mia and Otto assisted her. I was so pleased with the result! Well Done 👏!

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Excellent as always

Julia Beuzeval
28th Feb 2024
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

Another great service. As always, Phoebe has got my hair looking good! She knows exactly how to cut and style it and never disappoints! She's always cheerful and chatty and her expertise shines through every time!

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Great service

Heidi Davies
24th Feb 2024
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

Great service, had full head highlights. Love the colour, love the staff.

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Lovely hair

Sue Banting
23rd Feb 2024
Team Member: Eloise
5.0
Appointment verified by SaloniQ Software

Eloise is a perfectionist and spends time on ensuring every hair is in its place by the end of the cut and styling. Really happy with my hair. Thank you.

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Excellent as usual

Becki Cattermole
21st Feb 2024
Team Member: Penny
5.0
Appointment verified by SaloniQ Software

Toner appointment with penny today. Staff friendly and attentive as usual. Penny has been so helpful and kind for all of my appointments. Offering advice and giving suggestions.

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Happy Hair

Joyce Warburton
16th Feb 2024
Team Member: Penny
5.0
Appointment verified by SaloniQ Software

Lovely welcome and very competent stylist.

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Brilliant stylist

Elizabeth Ellis
13th Feb 2024
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

As always an excellent stylist and her attention to detail is to be commended.

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Hair

Anonymous
12th Feb 2024
5.0

Casey did my hair brilliantly, thank you

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First time visit

Glenda Smith
12th Feb 2024
5.0
Appointment verified by SaloniQ Software

Had my hair cut by casey. Recently moved to the area. Have had the same stylist for 15 years. She was fantastic took on all that I asked and also suggested options

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Haircut

Karen Roberts
2nd Feb 2024
Team Member: Lucy
4.0
Appointment verified by SaloniQ Software

Lucy did a great job today, love my haircut.

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Always a delight!

Nicola Olway
2nd Feb 2024
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

I always look forward to my hair appointment…I’m made to feel welcome and I enjoy the pampering, especially the head massage! Phoebe is a great stylist and I trust her thoughts and ideas on what she recommends.

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Cut & style a great booste to my morale

Kathy Worsley
1st Feb 2024
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Always a pleasure to visit Cordelle & leave happy pleased & rejuvenated Hair Ott should be on the NHS such a great boost to moral

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Really happy

Daniel Bryant
29th Jan 2024
5.0
Appointment verified by SaloniQ Software

Casey was great thank you very much

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Hair cut

Ingrid Elkin
29th Jan 2024
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

Friendly salon very professional

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Great cut

Julia Watts
29th Jan 2024
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

Really pleased with my haircut - easy to keep looking nice too

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Fantastic!

Mind Jackson
28th Jan 2024
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

She is professional! It was my first time in salon but she made me feel comfortable and made my hair look gorgeous. Can't wait to go back for colour again soon

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Fantastic!

Mind Jackson
28th Jan 2024
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

She is professional! It was my first time in salon but she made me feel comfortable and made my hair look gorgeous. Can't wait to go back for colour again soon

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Fantastic!

Mind Jackson
28th Jan 2024
Team Member: Otto
5.0
Appointment verified by SaloniQ Software

She is professional! It was my first time in salon but she made me feel comfortable and made my hair look gorgeous. Can't wait to go back for colour again soon

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Great job as always

Sonia Martin
26th Jan 2024
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Always feel Cordelle does such a smashing job.
Thank you

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