Hair Ott Waterlooville Hampshire

8 Dukes Walk, Waterlooville, Hampshire, PO7 7HS

About us

Hair Ott Waterlooville is the destination salon for the Hampshire area. This exceptional team of designers includes holders of the Wella Master Colour Award plus long hair specialists.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:30
Thursday 09:00 - 19:30
Friday 09:00 - 18:00
Saturday 08:00 - 16:30
Sunday Closed

Reviews

4.89
1,238 verified reviews
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Filter by rating

Colour cut blow dry

Jane Dowlen
3rd May 2021
Team Member: Alice
5.0
Appointment verified by SaloniQ Software

Love my hair Alice has been doing my hair a couple of years, fantastic sytlist, friendly nothing too much trouble

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Response from Hair Ott Waterlooville

Thank you lovely Jane for your feedback. We are so glad you enjoyed your experience with Alice at Hair Ott Waterlooville:)

Long hair cut

Anonymous
3rd May 2021
5.0

Fab service, quick and professional. Very happy with the results

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Response from Hair Ott Waterlooville

Thank you very much for your review for Hair Ott Waterlooville :)

Awful Experience Extremely Disappointed

Louisa
2nd May 2021
1.0
Appointment verified by SaloniQ Software

Completely disappointed! I’ve been going to Hair Ott for over 20 years and this was the worst experience from start to finish. The chair was tatty, the colourist was snappy, I was offered one drink the 4hours time I was there. I was left for 45 minutes with cold damp hair and a wet back. I was in the salon for cut and colour and the colour is awful. The colour is not what I asked for. I don’t recommend and will not be returning.

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Response from Hair Ott Waterlooville

Hi Louisa,

We’re sorry we weren’t able to make you happy at this time. Happy to see you’ve been back to Hair Ott and it’s been rectified.

Fantastic post lockdown hair

Mrs Kelly Davison
30th Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Excellent, professional service as always always made to feel at ease.

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Response from Hair Ott Waterlooville

Thank you so much for your kind review Kelly. We are thrilled you enjoyed your experience at Hair Ott Waterlooville :)

Great hair

Joy Maddox
29th Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

It was so lovely to be back in the salon! From the first step inside everyone was friendly and welcoming. Lucy and I chatted about my hair and agreed a plan of action and the end result was lovely. I felt like a new person. A great experience as ever.

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Response from Hair Ott Waterlooville

This is wonderful to hear Joy! We’re so happy you enjoyed your experience with Lucy and the Hair Ott Waterlooville team. See you soon :)

Fantastic

Helen Fleming
28th Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Had a great covid safe visit to HairOTT today. All the staff are lovely, especially Lucy. I showed her a couple of pictures of different styles and she advised me which one would suit my face shape. She gave me a fabulous new hairstyle in a beautiful cream blonde colour. I have been going to this salon for years and can't fault it.
Thank you for my lovely new look Lucy.

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Response from Hair Ott Waterlooville

How lovely Helen! We are so pleased you loved your new look. Lucy and the Hair Ott team will be really pleased with your comments :)

My Appointment

Maria Fennemore
26th Apr 2021
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

Great after lockdown. Really enjoyed my appointment & the outcome. Thanks Phoebe

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Response from Hair Ott Waterlooville

Thank you Maria for your review. We’re so happy you enjoyed your experience at Hair Ott Waterlooville with Phoebe :)

Hair

Sharon Goodspeed
23rd Apr 2021
3.5
Appointment verified by SaloniQ Software

Quite disappointed, not sure I will be back. Have been coming to hair ott for a long time and did not expect to be made to feel how I was. My hair colour did not turn out how I wanted at the roots and I was made to feel uncomfortable because I wasn’t happy. I only asked for it to be rectified and the hair dresser was upset because I said something. I should be able to say if I’m not happy with the result and it should be dealt with professionally but wasn’t.

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Response from Hair Ott Waterlooville

Hi Sharon,
Thank you for your comments. We are sincerely sorry that you felt that way. It is never our intention to make our clients feel anything but great and enjoy a relaxing experience. We will of course put the feedback back into the salon so we can be better next time. We have noticed you have booked a future appointment and we really hope to welcome you back on your next visit.

Best wishes

Pleased

Jacqueline Mears
23rd Apr 2021
Team Member: Cordelle
5.0

Very pleased Cordelle made a lovely job

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Response from Hair Ott Waterlooville

We’re very happy to hear you enjoyed your experience Jacqueline :) We will of course pass on your comments to Cordelle and the Hair Ott Waterlooville team :)

Survey

Anne Newey
23rd Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lovely to be back, thank you Lucy for a lovely cut

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Response from Hair Ott Waterlooville

Thank you Anne for taking the time to send us some feedback. Lucy and the Hair Ott Waterlooville team will be very happy. We’re so glad you enjoyed your experience:)

Lockdown hair cut

Carol Bradley
22nd Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Amazing as always, loving my post lockdown haircut!!

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Response from Hair Ott Waterlooville

Thank you Carol for your lovely words for the Hair Ott Waterlooville team. We’re so happy you enjoyed your experience:)

Excellent job

Annette Love
22nd Apr 2021
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Cordelle was brilliant, as usual. She listened to my ideas and made suggestions, then gave me a fantastic hair cut, which was much needed - it was the first since 'lockdown'. Thanks very much.

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Response from Hair Ott Waterlooville

Thank you Annette for your fantastic feedback for Cordelle and the Hair Ott Waterlooville team. We look forward to seeing you again soon! :)

1st haircut after lockdown

Nicky Johnson
22nd Apr 2021
Team Member: Cordelle
5.0

Just got back from my first haircut in months and as usual had a very nice experience. Always greeted with a smile and just a lovely atmosphere in the salon. Thank you Cordelle.

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Response from Hair Ott Waterlooville

Thank you so much Nicky for your lovely words. Cordelle and the Hair Ott Waterlooville team will be so pleased :)

Happy haircut day!

Gary Mancini
22nd Apr 2021
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Katie was awesome. She looked at the photograph of the style that I wanted, and knew exactly what to do, checking with me along the way that it was looking okay, and if I wanted any changes made as she went. Friendly and chatty, it’s always a pleasure to return to have Katie cut my hair. And of course I’m very happy with the result. :)

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Response from Hair Ott Waterlooville

Happy Haircut Day indeed! Thank you Gary for your lovely review. We will pass on your comments to Katie and the Hair Ott Waterlooville team :)

Delighted

Anonymous
21st Apr 2021
5.0

Visited twice in a week for cut and colour then keratin. As always, results excellent. Thank you.

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Response from Hair Ott Waterlooville

This makes us very happy! Thank you for your lovely review of Hair Ott Waterlooville, we’re so pleased you are delighted :)

Hair cut

Shelia Woolven
21st Apr 2021
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Very pleased with my haircut and I have a style once again. Thank you.

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Response from Hair Ott Waterlooville

Thank you Shelia for your lovely review. We’re pleased to hear you love your hair. We will pass on your comments to Emma and the Hair Ott Waterlooville team :)

Great salon

Jan Byne
21st Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Always feel safe at Hair Ott Waterlooville. Lucy did an amazing colour, cut and finish.
Will definitely be a regular customer.

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Response from Hair Ott Waterlooville

Thank you Jan that’s wonderful to hear. We will pass on your wonderful comments to Lucy and the Hair Ott Waterlooville team :)

Long awaited haircut

Caroline Raddon
20th Apr 2021
Team Member: Cordelle
5.0

Cordelle did a super job on my hair. I always get a great haircut,she listens to what I want and always gives me advice on what would suit me-and she is always right.

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Response from Hair Ott Waterlooville

Thank you Caroline for taking the time to give us your feedback. We’re really happy you enjoyed your visit with Cordelle at Hair Ott Waterlooville:)

Hair restyle at last

Anonymous
20th Apr 2021
Team Member: Phoebe
5.0

Phoebe is very caring and listens to what you think you want She will discuss this at length I have every confidence in her ability and really enjoy the experience and care she takes

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Response from Hair Ott Waterlooville

Thank you so much for your wonderful review. Phoebe is a fantastic stylist within the team at Hair Ott Waterlooville. :)

Cut and highlights

Katrina
19th Apr 2021
Team Member: Phoebe
5.0

Amazing new colour that phoebe suggested. She's done a brilliant job as always!

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Response from Hair Ott Waterlooville

Ah thank you so much Katrina for your kind words. We’re really happy you enjoyed your visit at Hair Ott Waterlooville! We agree, Phoebe is brilliant :)

Change of Colour

Yvonne Smith
19th Apr 2021
Team Member: Alice
5.0
Appointment verified by SaloniQ Software

First visit of 2021, more than ready for an overhaul of style and colour ?
Alice did an amazing job, the Salon are so lucky to have her!

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Response from Hair Ott Waterlooville

Thanks Yvonne and we couldn’t agree more! Alice and the Hair Ott Waterlooville team are amazing! X

So glad to have a cut

Margaret Hockley
19th Apr 2021
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

After five months of lockdown hair l was very happy to have it cut into a proper style. Ellie is very friendly and professional, and did a great cut.

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Response from Hair Ott Waterlooville

Thank you Margaret for your kind words, we will pass them on to Ellie and the Hair Ott Waterlooville team x

Review

Hannah Newey
19th Apr 2021
Team Member: Phoebe
4.0
Appointment verified by SaloniQ Software

Happy with hair although did pay three pounds more than last time and unsure why and did feel like the hair cut was rushed as there was other clients being done at the same time

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Response from Hair Ott Waterlooville

Thank you for your comments Hannah. We are so happy you loved your hair! As explained on the phone this morning, Phoebe had earned a promotion within the 7 months between your appointments. We display these promotions for a time in the salon so clients are aware.

Amazing Experience!

Abby Saunders
17th Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Had a lovely visit as always, could not fault anything will continue on seeing the same hairdresser as always Styles my hair the way I like it, and listens to what you would like done. All the other staff are very friendly and can chat to making it a nice atmosphere to be in.

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Response from Hair Ott Waterlooville

Thank you Abby for your lovely words. We’re really happy you enjoyed your experience. We will pass on your comments to the Hair Ott Waterlooville team x

HairOtt - The Salon to go to..

Adam Christie
16th Apr 2021
Team Member: Otto
5.0
Appointment verified by SaloniQ Software

Excellent service... great hair cut... fantastic experience.....Every time.

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Response from Hair Ott Waterlooville

Thank you for your review Adam, it’s always a pleasure to have you here :)

Best wishes
The Hair Ott Waterlooville Team (& Otto of course)

Skin test

Anne Reid
16th Apr 2021
5.0
Appointment verified by SaloniQ Software

Simple process

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Response from Hair Ott Waterlooville

:) Thank you

Hair Ott Waterlooville team x

Hair foils (full head )

Allison Hayes
16th Apr 2021
Team Member: Penny
5.0
Appointment verified by SaloniQ Software

I honestly can’t praise Penny and the girls Eloise ,Ella , Lilly that were involved in my salon experience recently on the 13th of April 2021 . I love my hair and their professionalism care and safety given of the whole salon staff towards customers is outstanding. Thank- you so so much and see you all soon !

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Response from Hair Ott Waterlooville

Thank you so much Allison for taking the time to write this for us. We’re are so happy you were thrilled with your hair. All the best, the Hair Ott Waterlooville team x

Consultation

Teresa
15th Apr 2021
5.0

Had consultation appointment made very happy ?

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Response from Hair Ott Waterlooville

Thank you Teresa for reviewing Hair Ott Waterlooville :)

Last minute hair slot

Amy Crafter
15th Apr 2021
Team Member: Eloise
5.0
Appointment verified by SaloniQ Software

Had Eloise for the first time as managed to take a last minute cancellation. She was lovely, very friendly and did a great job with sorting out my lock down hair!

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Response from Hair Ott Waterlooville

Thank you Amy for reviewing your appointment at Hair Ott Waterlooville. Eloise is an asset to our salon, we are so happy you enjoyed your experience :)

Stylist

Lucia Collins
14th Apr 2021
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I Would definitely recommend my experience with Hair ott, friendly staff and helpful and Emma and staff very professional Excellent Service

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Response from Hair Ott Waterlooville

Thank you Lucia for your kind words. We’re really happy you enjoyed your experience at Hair Ott Waterlooville:)

Perfect visit

Sasha Kirby
14th Apr 2021
Team Member: Alice
5.0
Appointment verified by SaloniQ Software

Alice was great! Everyone was really welcoming, really pleased with my hair

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Response from Hair Ott Waterlooville

We’re so happy you enjoyed your experience Sasha, thank you for reviewing your experience at Hair Ott Waterlooville:)

Happy New Customer

Sue Barnes
14th Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy was very friendly & welcoming.
She listened to my ideas and I also asked her for suggestions.
We came up with a plan and I am really happy with the end result. Thank you Lucy.
I have already booked my next appointment ?

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Response from Hair Ott Waterlooville

Thank you Sue for taking the time to submit your feedback. We will pass on your wonderful comments to Lucy and the Hair Ott Waterlooville team :)

Much needed hair sort out!!

Jan Matthews
13th Apr 2021
Team Member: Ellie
4.5
Appointment verified by SaloniQ Software

As always, lovely experience after a 16 week wait!! Thank you

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Response from Hair Ott Waterlooville

Thank you Jan for your lovely comments, Ellie and the Hair Ott Waterlooville are happy to be back doing what they do best :)

Amazing Service!

Cherow Sabir
13th Apr 2021
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Friendly and explained the process well. Felt comfortable and happy with the service and would definitely come again for this and other services.

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Response from Hair Ott Waterlooville

Thank you Cherow for your wonderful feedback. We’re so happy you enjoyed your experience at Hair Ott Waterlooville:)

Amazing Service!

Cherow Sabir
13th Apr 2021
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Friendly and explained the process well. Felt comfortable and happy with the service and would definitely come again for this and other services.

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Response from Hair Ott Waterlooville

Thank you Cherow for your wonderful feedback. We’re so happy you enjoyed your experience at Hair Ott Waterlooville:)

Great to be back

Pauline Rowley
13th Apr 2021
Team Member: Penny
5.0

Have waited so long and it didn’t disappoint! Lovely atmosphere and lots of happy staff and clients. Penny transformed my hair and I couldn’t be more pleased. Thank you

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Response from Hair Ott Waterlooville

Lovely review Pauline, thank you for your comments!

We’re so happy you enjoyed your experience.
Best wishes
The Hair Ott Waterlooville team x

All good

Jan Cafferky
13th Apr 2021
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Felt as though I had never been away. Everything so organised and welcoming what more could anyone ask for.

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Response from Hair Ott Waterlooville

Hi Jan were so happy you felt comfortable and happy. Best wishes

The Hair Ott Waterlooville team x

Fantastic as always

Julie Walton
12th Apr 2021
Team Member: Penny
5.0
Appointment verified by SaloniQ Software

So happy to be allowed haircuts again. Wouldn’t go anywhere else hair perfect every time. Staff are lovely really friendly atmosphere

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Response from Hair Ott Waterlooville

Thank you for your kind words Julie, the Hair Ott Waterlooville team are happy to have you visit :)

Perfect!!!

Rosemary Valentine
22nd Dec 2020
5.0
Appointment verified by SaloniQ Software

My hair is always perfect, but then if you have Otto as your stylist it always will be!! Thank you Otto and for the consistently excellent standards of all your staff! Happy Christmas and best regards for 2021.

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Response from Hair Ott Waterlooville

Ah thank you lovely Rosemary for your feedback, Otto and the Hair Ott Waterlooville team are thrilled!

One Happy Client!

Helen Moakes
22nd Dec 2020
Team Member: Alice
4.0
Appointment verified by SaloniQ Software

Had my longish hair cut and coloured by Alice a few weeks ago, but decided I wanted it a bit shorter and more layered - had Alice again this time and am SO pleased - it's exactly what I wanted, and is easy to do myself too! Very happy, Alice is a great cut and colourist!

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Response from Hair Ott Waterlooville

Thank you Helen for your lovely comments, it’s always lovely to have you in the salon. We will pass your review on to Alice and the team at Hair Ott Waterlooville:)

Christmas Chestnut

Carmen Thompson
19th Dec 2020
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

As ever, today was no different. Emma is truly an amazing professional. She always discusses everything with me, from colour that matches my skin tone to hair style and products she uses. She is friendly and joyful making me feel and look wonderful each time I leave the salon. Thank you Emma and Hair Ott Team.

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Response from Hair Ott Waterlooville

Thank you Carmen for your review, we’re so happy you love your hair. We will of course pass your comments onto Emma and the team at Hair Ott Waterlooville:)

Hair cut

Joan Kirby
19th Dec 2020
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

I was very pleased with my hair cut. Lucy is very curtious and she always makes me feel better when she does my hair.

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Response from Hair Ott Waterlooville

Lovely words Joan, thank you so much. We will pass on your review to Lucy and the Hair Ott Waterlooville team :)

Lovely staff

Lesley Like
19th Dec 2020
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Love coming to this salon, have been coming here for years. Friendly staff who always offer a great service with a smile, coffee and quick massage.

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Response from Hair Ott Waterlooville

Hey Lesley, thank you so much for your lovely review. We are so pleased you enjoy your experience at Hair Ott Waterlooville :)

Throughly Recommend

Janet Quintavalle
19th Dec 2020
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

The Waterlooville Salon has a wonderful friendly atmosphere from the moment you walk in, the safety elements in the current climate have been done to a very high standard. Emma has been cutting my hair for 2 years she is such a warm friendly person you do feel like every visit has that extra personal touch. I would highly recommend this salon. Definitely 10/10 for customer service with staff that go above & beyond.

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Response from Hair Ott Waterlooville

Thank you so much Janet for your lovely words. We will of course pass your message onto Emma and the team at Hair Ott Waterlooville :)

hair appt

Sara Partington
18th Dec 2020
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

always happy when i attend my appts and feel very very safe in this current environment

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Response from Hair Ott Waterlooville

Thank you Sara for your comments, we’re glad you enjoyed your visit at Hair Ott Waterlooville :)

Excellent

Susan
16th Dec 2020
Team Member: Eloise
5.0

Thanks to the very talented and excellent Eloise I left the salon with a smile on my face! Eloise actually listened to what I wanted and did exactly that! She explained every process which she carried out and I was one very happy customer at the end of my visit - thank you!

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Response from Hair Ott Waterlooville

Lovely words for Eloise! Thank you so much for the feedback. We will of course pass on to the team :)

Hair Ott

Pauline Duckenfield
16th Dec 2020
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Lovely comfortable environment with great service. A pleasant experience as always.

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Response from Hair Ott Waterlooville

Thank you Pauline for your words, always lovely to welcome you at Hair Ott Waterlooville :)

Excellent

Sheila Jane Gill
16th Dec 2020
Team Member: Emma
4.5
Appointment verified by SaloniQ Software

Felt very safe with the Covid precautions they have taken but washing hands in cloakroom that lots use is not a good idea. Was looked after very well and had a very professional hair experience, thank you.

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Response from Hair Ott Waterlooville

Thank you for your feedback Sheila, we will pass your comments on to Emma and the team at Hair Ott Waterlooville :)

Love my new ‘do’!

Sara Barnett
14th Dec 2020
Team Member: Liz
5.0
Appointment verified by SaloniQ Software

Love visiting this exceptional salon and having my hair done by Liz - a hair cutting, colouring and styling genius! From the warm welcome at the reception (thanks Babs), the luscious coffees and those magic scissor hands(!) I always leave looking and feeling fab - thank you ?⭐️

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Response from Hair Ott Waterlooville

Ah thank you so much for your lovely words Sara, we will pass on your comments to the team at Hair Ott Waterlooville :)

Being happy

Karen Barker
13th Dec 2020
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Excellent

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Response from Hair Ott Waterlooville

Thank you from Ellie and the team at Hair Ott Waterlooville! X