Masterclass Academy

Achieved what the customer wanted, polite and positive
Very satisfied
Thank you

Love my hair, Sophie was great, friendly and professional as usual ??

Very pleased with four and cut

Have used many times over 15 years and had complete hair make overs. After six hours,not fond of cut,so having it re styled.

Visited the academy for hair cut. Staff were friendly. Happy with my hair cut. Just one thing, when student blow dried my hair it really hurt. And when I gave hint by scratching my scalp, the student didn't even check on customer make sure everything was OK. So I would say, lack of communication with customer and need to be improved. Apart from this all in all was fine.

Hair was cut lovely, not dried as good as I would have liked, too flat. Tilly was very polite and did a good job.

Would be happy to pop in just for shampoo and blow dry for someone to practice on short hair.

I had the most relaxing hair appointment.
I came out of salon feeling very chilled and happy with new hairstyle.
Also a very friendly and professional experience.

Colour came out darker than expected,and front of hair is shorter than I wanted. Maddison was lovely and overall it was a good experience.

I decided on a quite different style and am delighted with how good it looks. The girls got my idea spot on.

Had a very positive experience.
Everything was firstclass!
Staff very welcoming and friendly.
Hair looks absolutely gorgeous!
I love it-thank you Sophie

Logan was great did exactly what I wanted I was very happy with it

Logan was brilliant today! I showed her some inspiration pictures and that’s exactly what I got. A really friendly service and a great hair cut and style - thank you!

We were really happy with our hair cuts.

I love the shape and condition of my hair after it was cut today. Beautifully shaped. With a head and neck massage plus cup of coffee thrown in ! Very happy !!

As always ladies another relaxing experience with you today. Thanks to Molly for looking after me. See you again soon

Was very pleased the way my hair was cut. The young girl was fairly confident and very nice. She did very well.

Charming young hairdresser Full marks to her.

Hair washed, cut and dried. Thank you very much. The appointment was with Molly L on 25/01/23.

Had a lovely day out at ott masterclass today, the lovely Tai performed a tricky allover highlight to help camouflage the greys! With a good trim and a lovely finish, mentored by Mel throughout who also looked after me well and made some lovely cups of coffee.
A great experience for someone who doesn't visit a hairdresser very often. Already booked for a couple of months time. Thank you ladies

Belle was absolutely amazing...... Asked what I wanted and then put her spin on it too....... Very gentle and explained what stages she was doing...... I'm back in about 6 weeks so see you then ?

I was recommended by my sister who has had a colour and cut with yourselves. A very positive experience with Mia I and love the end result. Will be highly recommending you to others.

Every time I have my hair done at the Masterclass Academy I am overwhelmed with the service I receive from start to finish.

Very pleased with colour and hair cut

Very pleased with colour and hair cut

Am very happy with my haircut today. I wanted a change and that is defenitely what I've had. Thankyou.

First time engraving my natural curls and love how it enhances the colour

As usual I left The Masterclass salon delighted with my cut and blow dry . Lily was professional and chatty while styling my hair and I left the salon a very satisfied customer. Thank you

A brilliant hair cut, thank you

Really pleased with the colour and cut.

Very happy with my hair cut,
Always a lovely experience with Mia

Resolved the problem I had with my hair after my first visit. I find all the staff are very friendly and helpful

I had a perm done and i had it before few times at different salons but today was the best one.claudia was enthusiastic and worked hard ,was able to ask for advise when needed. Sam and Michelle kept checking correctly. I'm
So pleased and will recommend it to my freinds. Thanks Claudia

I attended Hair Ott’s modelling school today. I had my hair foils and a root colour. I also received a head and shoulder massage and a hair cut. The staff at Hair Ott always take their time to provide me with a hair consultation to find out what I would like to have done. They always provide excellent advice and explain things thoroughly. The staff are always polite, friendly and very skilled hair dressers. I am always happy with my hair service. My hair cut and colour looks excellent! I have already received compliments about my hair from my husband and family. Thank you so much. I am really pleased!

Mia was lovely, very polite and understood what I wanted. The colour was exactly as I wanted, and the reshape/trim is just right.It was a very pleasant experience. I have been recommending the Academy to my friends.

Very pleased with my visit today

What a nice friendly relaxing atmosphere
Tiegan made such a good job of my mums hair. She was kind and patient.
My mum came out with a highly professional hair cut and perm, I cannot believe that these girls are trainees. Well done, keep up the good work.

I had a cut & colour today which has refreshed my hairstyle and looks great.

I went and got my hair cut and coloured last Tuesday I decided to go a shade darker for winter and wasn’t sure what colour to go with
The help from the girl who coloured it we chose the colour,I was a bit unsure asI thought it maybe a bit too dark,but the end result was amazing and everyone has said that the colour and cut looks great

Very nice cut
Thank you

Very helpful .very positive cheerful stylist.would highly recommend

Came to the masterclass for the first time today and lily did a great job cutting my super thick unruly hair. Fantastic value and I've already booked in for my next cut and colour.

Casey was extremely polite and knew how to talk with a customer, at every stage Casey had spoken to her tutor, and listened to everything I had asked for. This was the best cut I have ever had , because it was exactly what I had asked for. I think the apprenticeship training Academy is excellent. I can't wait for next week when I have my new hair style coloured .

Casey was extremely polite and knew how to talk with a customer, at every stage Casey had spoken to her tutor, and listened to everything I had asked for. This was the best cut I have ever had , because it was exactly what I had asked for. I think the apprenticeship training Academy is excellent. I can't wait for next week when I have my new hair style coloured .

Had my hair done by Lilly. I absolutely love it! Very friendly and easy to chat to. Knew exactly what I was aiming to achieve with my hair. I'm so pleased that I even booked up my next appointment (which I never do - usually I only treat myself once every couple of years). Beautiful hair cut and colour looks so nice. Excited for my next visit. Thank you Lilly x

Love my new hair style, Mia has done a great job, I’ve gone shorter I love it thanks Mia x

Was really happy with the way my hair has been cut and dried

Very precious about my hair as it's so long, I was worried too much would be cut off. Elise listened to what I wanted and did exactly that. Very happy with the outcome. Would be great to see the before and after picture

Had my hair cut, coloured and highlights at Hairott Masterclass today and I am more than happy with it. Been going for three years now and they always do a fantastic job.
Thanks to you all.

I’ve been coming to the training school for years, always made valued and welcome,
As always Very happy with my hair cut and colour today, along with advice for my next appointment, well done Ally, Sam and team

I had a full head of foils. The colour was perfect. Thank you Claudia.