Upstairs Downstairs

Kelly is an expert at short hair. Friendly and welcoming and concentrates on what she is doing!

Thanks so much Kelly for another brilliant haircut!

I had a Indian head massage by Jessica, which was heavenly. It has to be one of the best I've had, I was constantly asked if pressure was ok, she definitely has magic hands. I was so relaxed my brain actually switched off half way through and I simply enjoyed the experience. The room was warm and very appealing, the spa music was a nice touch. I liked having the wash and blow dry afterwards, it was definitely a bonus! Overall I loved it, I've already booked my next one.

I have not been to a salon for about 35 years... 1980's hair doos were not kind! My friend convinced me to just 'try' so with a deep breath and lots of nerves I came into the salon....Jess was an absolute star she kept checking what I wanted making sure all was ok. The other girls were all happy chatty and making me feel so relaxed that my hairdresser phobia is now a thing of the past. I will Definitely book again with Jess (no disrespect to the other lovely ladies) and will be a regular customer. I travel from Chichester it is that good. Thank you Upstairs Downstairs and in particular Jess for putting me at ease and have a wonderful experience. 10/10

Absolutely love coming to have my hair done here
They make you feel welcome and the atmosphere is warm and welcoming

Excelent service ! Hair cut by Kelly !

3 visit and once again Kelly made me feel amazing my hair has changed so much is just 3 visits I am now so happy with it!!! Once again thank you Kelly jessica and lottie xxx

Just want to say a big thank you for the young lady who done my grandaughters ears, you made her feel relaxed and explained everything to her. Thank you for making her feel special x

As per usual excellent service. Been coming here for the past 3 years. I always have my hair cut by Becky, she’s great. Staff are friendly and very professional. Can't fault Upstairs Downstairs.

Brilliant Lowlites Lottie, i love the colour, hope you added colour combination to my card. You definitely nailed it :-)

lovely staff excellent service will book haircut on regular monthly visit.

Always go to Upstairs Downstairs for all my hair needs but I decided a new change was in need.. So after a great consultation as always we chose a brown base with down tones on my very blonde ends .. so happy with the results. You can always trust the expertise here ..

Always go to Upstairs Downstairs for all my hair needs but I decided a new change was in need.. So after a great consultation as always we chose a brown base with down tones on my very blonde ends .. so happy with the results. You can always trust the expertise here ..

A very pleasant visit. Friendly staff but not intrusive. Good advice about style. Brilliant cut and blow dry.

As always a brilliant cut brilliant atmosphere with the girls
I'll never go anywhere else other than upstairs downstairs

Great colour result this morning. Thank you Becky for listening, and for going that extra mile, to make sure you had one super happy little bunny leaving the salon today . As I've said before, "best little hair house in Hampshire" .

Very modern salon with very friendly and polite staff. Oligerta.

Thoroughly relaxed and enjoyable experience. I was a bit nervous as my previous hairdresser of 25 years has just retired, but I was put at ease and even got my next lot of binge watching TV out of it ?. Thankyou so much x

The ladies are fantastic always welcoming and friendly x

My felt and looked so much better, Lottie always knows how to fix my hair. ?

My hair was really greezy as hormones from menopause. They sorted out my hair feel great now thx you

Was lovely Clean. Chatty lady's thx you for doing my hair. But I think. I will blow dry it. Way I like it. When I get home but thx you

Very happy with the hair cut Joanne did for me today. Made me feel 10 years younger.

I had my hair cut by Kelly today.Im sooooo pleased with it.im so glad I've found upstairs Downstairs and especially Kelly.She did exactly what I was asking for.Thankyou.

Went in, feeling low self esteem. But came out feeling good. Loved the colour Thank you Lottie, for the hair colour advice. I,ll be BACK.

Always have my hair cut by Lottie, amazing cut, lovely staff ♥️

The knowledge, expertise, value for money, great service and friendliness of the salon is above and beyond …. Fantastic every visit!!

Pete Austin cut my hair extremely well and what I asked for I got, recommend him to my mates and they now go to him, very good barber and easy going and got loads of dits to keep you entertained and at ease. 10/10

Very pleased with my hair cut and blow dry
Walked in with no appointment and was welcomed and soon sat down for my hair do complete with a cup of tea
Staff were very friendly

Thank you Katie. You have made my hair look fabulous once again!

Friendly and professional service as always ,Lottie listens and gives advice . Would recommend this hairdressers .

Thanks a happy and relaxed salon

Hi just a quick visit Monday as my hair was annoying me as it needed tidying up a bit , the lady was very helpful and sorted it for me , will be going again .

I had my first experience here today and was absolutely delighted with how I was accommodated by the lovely Becky. Would definitely recommend to my friends and family in the future.

I had my first experience here today and was absolutely delighted with how I was accommodated by the lovely Becky. Would definitely recommend to my friends and family in the future.

My usual hairdresser was not well today and I had another young lady do my hair. I am really pleased with it .

I highly recommend Upstairs Downstairs. Always entirely pampered, and well looked after. Even offer hot water bottles when your cold, lush coffee throughout every visit and cake at times but most important excellent hair care tailored to my needs. Been attending for years. Lovely staff and service.
Thank you! ?

I haven’t been to an actual salon for years, and was feeling a bit nervous about it. But I have never felt so comfortable and so looked after. The stylists were all lovely and the customer care was on point. The knowledge of products and care was out of this world thank you so much. X

Very very pleased with my haircut this week.

Lottie really takes the time to discuss with you and plan what it is you want - both colour and cut wise! Great salon and very relaxing visit!

I thought staff are excellent. I enjoyed my hairdresser experience. It was good consistent service with high quality result. I love my hair colour done today.

Joanne as always did a brilliant job as always

Very good

You get a nice reception I enjoy the music being played and chat

Everytime I go to the Salon the girls are amazing. Even if I'm not sure what I want done with my hair they all know I love a good experiment and trying new things. Today was outside my usual "colour" and once again it looks amazing. Thank you Lottie, Kelly, Katie and Jess for today giving me the best experience 4-1 service was brilliant

Excellent as always

After using my old salon for over 20 years,my mum recommended upstairs / downstairs. Kelly did my colour, cut and blow dry.im so pleased with my hair.Kelly was very professional. I've booked my next 2 appointments with Kelly..

I had a cut & blowdry. Was speedy & absolutely love my hair!

I have been coming to Upstairs Downstairs for a long time now, and they are the absolute best salon around! The team are all soo lovely, caring and professional, and always ask questions to help you decide what's best for you and your hair. The salon is beautiful and the prices are fantastic! I would not go anywhere else, thank you as always ladies! ??

Nice friendly atmosphere, good haircut & reasonable price.

I was very pleased.