Avant Garde Hair Salon Hereford, Herefordshire

Firstly hope I got the right stylist as I only know him as Jonnie! The last two times I've been to the Salon could have been a nightmare for me and the stylist. My head/hair has been suffering from prescribed medications to treat crohn's disease. My scalp has been damaged and my hair thin and patchy from it all.
Jonnie has treated my head/hair and me with such gentleness and styling it to cover the gaps! Always love a catch up on what's going on in both our worlds.
Today again I left feeling happy and more confident about my poorly head and hair. Very grateful thank you.

I love going into Hereford for Jonnie to style my hair it always looks good. He’s a charming and happy personality which makes my visit a pleasure. They use great products and although I can’t remember the lady that washed my hair she offered a lovely head massage too
The cut is excellent and I know it will look good and get comments for weeks

I love going into Hereford for Jonnie to style my hair it always looks good. He’s a charming and happy personality which makes my visit a pleasure. They use great products and although I can’t remember the lady that washed my hair she offered a lovely head massage too
The cut is excellent and I know it will look good and get comments for weeks

Vicky is always friendly and happy and always cuts my hair just how I like it.

I’m thrilled with my haircut. It’s exactly what I wanted!

I felt quite nervous as have not been to the salon before but the staff made me feel at ease and I love my hair after the cut. Thank tou John.

Disappointed

Usual friendly & efficienr service. Charlene now does both cut & colour & very happy with her. Very good at both & keeping me involved in choices
of what she does.

Lauren is amazing, even made time to give me a blow dry which I wasn't booked in for. A lovely treat.

As always a pleasure, first class cut and greAt banter - appreciated. PS - front desk staff cheerful and helpful ????

He is a “star”

Sam is reliably amazing. He has never let me down in the years I have been seeing him.

Always an excellent service

Another great haircut from Jess !

Kate coloured my hair this afternoon. Your apprentice scheme is a wonderful opportunity for me to have a professional colour at a super price. Kate was very friendly and I have complete confidence in her ability to do a professional job as this is the second time she has done my hair. Good luck in your exam next week, Kate

The service provided today by John, Martyna & Becky was excellent, as it always is during my frequent appointments. My one observation is that the staff seem to be struggling with failing equipment/amenities i.e hair heaters that dont work, unreliable hot water system on first floor, shortage of magazines (small matter..but important when you're sat around!).

Good cuts

very happy as always

I know I can trust John to give my hair a great cut and once again I was not disappointed. Thanks.

Lauren was excellent, very friendly and knowledgeable and totally ‘got’ my hair type. Very pleased with my cut and blow dry and would definitely go back.

The hairdressers are lovely and really accommodating. Very professional. However I do feel the cost of a blow dry and style is very expensive.

Staff always very professional and helpful. A lovely relaxing experience.

As always, another great appointment. Emma discussed what I wanted to do and gave great advice, I tell Emma what I'd like and she has never let me down! A fantastic atmosphere and service! Thanks Guys!

I attend the salon every four-five weeks for my colour to cover my roots. Which i always look forward to doing as I am so well looked after by everyone and Especially Charlene who does such a fantastic job of the colour which overall gives my hair a new refresh look every month and I can not recommend highly enough. Thankyou

Took Lauren's advise for change of hair colour and I absolutely love it. Fantastic! I feel and look fabulous and special thanks to the other young salon Lauren who looked after me washing drying massage etc wonderful afternoon spent at Avant Garde. Tea biscuits magazines etc

Such a fab change of look. I’ve wanted copper hair for ages and now it’s been realised. LOVE IT!, thank you Shelley.

Had a fabulous trip today with two people that have never done my hair before....
Highlights-Sophie
Blow dry -Abbie E

Great cut. Listened to me . Excellent!!!

Thank you

A great unpretentious salon, but most important is the persons holding the scissors! And for me the golden scissor award go’s to Carol

Once again , lovely cut by Jonny.

I've been to Avante Garde before and was very pleased but this time the service was dreadful. I booked a colour and cut. It started fine but then went downhill. There was no heat thingy to sit under as all in use. Well, this can't be helped but no I'm running 10 mins late. Then, I was informed whilst I was having my colour washed off that my stylist had only just started cutting someone else's hair and so would be running 10 mins late (so now I'm 20 mins late). Again, can't be helped, but I had to lay on that very uncomfortable basin with wet hair waiting. The hair washer asked if I wanted a head massage (we all look forward to that don't we?), then went off to wash someone else's hair and promptly forgot about my massage. I then got put in a chair downstairs, waiting again, with wet hair. My stylist arrived to tell me she needed the loo (again, can't be helped). 5 mins later, I was moved out of the chair by another stylist who needed to use a dryer next to it. I'm now sitting, with wet hair, by the window. I have a bad neck and I was freezing at this point!! The stylist took ages to come back. I estimate I was around 30-40 mins over my expected time to leave by now. She did do a lovely cut, however, I just didn't have time to have it straightened and had to do that myself at home. I appreciate that all these little things on their own can't necessarily be helped but all combined they led to a very poor customer experience. For the money I paid I was very disappointed and I doubt I'll return. Sorry Avante Garde but you do need to give your customers a bit more attention and care.

Another enjoyable visit. Charlene as usual was very attentive and listened to my needs.

Lovely couple of hours spent with Jonny!

Always very polite professional friendly to customers needs from time of entrance to departure

Super interaction with Poppy and a lovely haircut. Thank you.

Excellen

I journey for nearly 3 hours for John to cut my hair, have done for 2 years since leaving the county!

pleased with my trim & dry. Such lovely hair washing chairs and head massage.

Excellent as uso

I am so pleased with my cut and style. It is *exactly* what I wanted. And I really like Danielle- she is awesome!!! xx

I do get frustrated with the rough dry! I do appreciate that it is a cost to blow dry and I am sure that some folk abuse this, but I have used the salon for many many years, I have very short hair and I would appreciate a brush being put through it for a quick rough dry, I leave the salon feeling like my hair is dreadful ( not the colour) and I rush home! Surely that’s not right! Thanks

Very good service and lovely people, well looked after all the way

As always I was really pleased. Jonny worked his magic on my hair.

Every time I visit I always have Jonny to do my hair and never once been disappointed, long may it continue, he is a credit to your company.

I was made to feel very welcome. I was offered a cuppa and felt very relaxed. Unfortunately I was not able to have the colour that I wanted as I had not specified what I wanted on my booking, but I which was absolutely fine with me. They explained everything and was really lovely.
I had a colour regardless and had booked for a dry after.
The colour was lovely however I was left with stains around my hairline which I really dislike. have always been fortunate before there so hopefully this is a one off. I am disappointed too with my dry after. Usually I have it blow dried with a brush however this time It was literally brow dried left then brushed before walking out the door I feel I looked better going in then I did leaving. Obviously roots were much better leaving.

Lovely staff, pleasant environment and talented professional hairdresser -Johnny

Always a friendly atmosphere

Fabulous colour and cut with Chelsey and Jess,highly recommend both. Fantastic salon experience.

Absolutely love my hair staff are lovely friendly and listens thank you very much

Very pleased with everything