Hair By Elements

26 South Street, Bishop's Stortford, Hertfordshire, CM23 3AT

About us

Our clients tell us we are the best hair & beauty salon in Hertfordshire because of the high-quality services and excellent level of customer service they receive each time they visit.

We’ve been in business for more than 40 years and have been open in Bishop’s Stortford since 2003. We also have a fantastic sister business, The Skin Clinic at Urban Spa in Devoils Lane, Bishop's Stortford, which focuses solely on fabulous spa & beauty treatments.

Never one to stand still, we re-launched and reinvented our hair salon as Hair by Elements in 2018, creating a fun, friendly and family atmosphere at our salon in South Street.

We have moved into a three-storey building next door to our old salon and now have hair services on the ground floor, with a Nails Lounge, Tattoo Studio and hairdresser training area on the floors above.

Our hair colour area has also been hugely enhanced with a unique colour table. This means you no longer have to sit and look at yourself in a mirror while your hair colour is developing but can relax around the table (where you can even charge up your phone, tablet or other mobile devices).

As our clients know, we care hugely about the community in which we live and work so we have worked with local businesses wherever possible and have also done our bit for the environmnent, installing mainly LED lights.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 10:00 - 19:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:30 - 18:00
Sunday Day of Rest

Services

Hair

Reviews

4.91
610 verified reviews
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Great service

Julia Dubois
18th Nov 2024
Team Member: Kerry
5.0
Appointment verified by SaloniQ Software

Lovely lady, listens to what I want & very respectful
Will always return all the team are also great

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Response from Hair By Elements

Hi Julia,

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience and that our team took such good care of you. We truly value our clients and it means a lot to us when they feel heard and respected.

We can't wait to have you back at our salon and we promise to continue providing you with the excellent service you deserve. Our entire team is dedicated to making sure our clients leave feeling amazing.

Take care and see you soon!

The Team at Hair By Elements

Mrs

June Fordham
16th Nov 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Brilliant hair cut as always

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Response from Hair By Elements

Hi June, thank you so much for the kind words and for taking the time to leave us a review. We are thrilled to hear that you had another brilliant hair cut at our salon. Your satisfaction is always our top priority and we are grateful for your loyalty. Your positive feedback truly means a lot to us. We can't wait to see you again soon and give you another fantastic hair service. Thank you again! Sincerely, the team at Hair By Elements.

My visit to Elements

Barbara King
15th Nov 2024
Team Member: Anastasia
5.0

Very happy with my hairstyle. Anastasia is an excellent stylist, and a very lovely and chatty girl. Look forward to my next visit to your beautiful Salon

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Response from Hair By Elements

Hi Barbara,

Thank you so much for taking the time to share your experience at our salon. We are glad to hear that you were happy with your hairstyle and that Anastasia did an excellent job. She is definitely a talented stylist and we will be sure to pass along your kind words to her.

We always strive to provide a beautiful and welcoming atmosphere for our clients, so we are happy to hear that you enjoyed your visit. We look forward to seeing you again soon and providing you with another great experience.

Best,
The Team at Hair By Elements

Wonderful!

Kate
10th Nov 2024
Team Member: Kerry
5.0
Appointment verified by SaloniQ Software

Kerry is fab. Knowledge is amazing, handles my indecision so well and my hair always looks fabulous!

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Response from Hair By Elements

Hi Kate,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a great time with Kerry and were happy with your hair results.

We are proud to have a stylist like Kerry, who not only has amazing knowledge but also knows how to handle indecisiveness and make our clients look fabulous. Your kind words mean a lot to us and we will make sure to pass them on to Kerry.

We look forward to welcoming you back at our salon soon for another fabulous hair experience.

Warm regards,
The team at Hair By Elements

Another lovely visit

Sam Morris
9th Nov 2024
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Rachel always makes whole salon experience great. Never makes me feel embarrassed about my psoriasis. Fab cut as usual and hair feels so soft and healthy. Ps thanks for the coffee and easing my headache with head massage

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Response from Hair By Elements

Hi Sam Morris, thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you had a great experience at our salon and that Rachel was able to make you feel comfortable despite your psoriasis. We are glad you enjoyed your haircut and the head massage that helped with your headache. We strive to create a welcoming and relaxing atmosphere for all our clients, and we are happy to hear that we succeeded with you. Thank you again for your kind words, and we look forward to seeing you again soon. Take care, The team at Hair By Elements.

Sanity!

Diane Dwyer
5th Nov 2024
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Once again, I was able to relax knowing that I would come out feeling totally happy with my hair.

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Response from Hair By Elements

Hi Diane, thank you for taking the time to leave us a review. We're delighted to hear that you were able to relax and that you were happy with your hair! It's always a pleasure to have you in our salon. Our team works hard to create a welcoming and comfortable atmosphere for our clients, and we're glad that our efforts paid off for you. We look forward to seeing you again soon for your next hair appointment. Thank you for choosing Hair By Elements. Take care!
-The team at Hair By Elements

Always a pleasure

Julie Aldridge
1st Nov 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Love coming back for my salon visits, get to chat and made fabulous by Ben and the staff

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Response from Hair By Elements

Hi Julie! Thank you so much for taking the time to leave such a kind review. We're thrilled to hear that you enjoy your visits to our salon. Our team, especially Ben, takes great pride in providing excellent service and making our clients feel fabulous. We always look forward to catching up with you and giving you a wonderful salon experience each time you visit. Thank you for your support and we can't wait to see you again soon! Take care. The team at Hair By Elements.

Thank you

Lavina Strange
28th Oct 2024
Team Member: Kerry
5.0
Appointment verified by SaloniQ Software

Friendly and warm person .Thankyou for your services

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Response from Hair By Elements

Hi Lavina,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our team to be friendly and welcoming. Providing excellent customer service is always our top priority, and we are glad that it shows. We hope you enjoyed your experience at our salon and we look forward to seeing you again soon.
Warm regards,
The team at Hair By Elements

Fab hair

Allison Burgess
19th Oct 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Hair appt this morning....jo amazing as ever coloured & blow dried my hair.
Great salon with lovely staff & fab hair every time. Would definitely recommend.

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Response from Hair By Elements

Dear Allison, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you enjoyed your recent appointment with Jo. Our team at Hair By Elements takes pride in providing excellent service and ensuring our clients leave with fabulous hair every time. Thank you for recommending us, it means a lot to us! We look forward to seeing you again soon. Warm regards, the team at Hair By Elements.

Fab hair

Alison Burgess
19th Oct 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Hair appt this morning....jo amazing as ever coloured & blow dried my hair.
Great salon with lovely staff & fab hair every time. Would definitely recommend.

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Great service

Ann Pearmain
19th Oct 2024
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Polite always good service Brilliant hair cut

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Response from Hair By Elements

Hi Ann, thank you for taking the time to leave us such a lovely review! We're so glad to hear that you always have a good experience at our salon and that you are happy with your hair cut. Providing excellent service is our top priority and we're happy to know that it reflects in your visits. We can't wait to see you again soon! Thank you for your support. The team at Hair By Elements.

Wash and blowdry

Beverley Elston
14th Oct 2024
5.0
Appointment verified by SaloniQ Software

Courtney is a lovely girl, professional and I’m delighted by the way she treats my hair and finishing is also done.

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Response from Hair By Elements

Dear Beverley,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you had a great experience with Courtney at our salon.
We truly appreciate your support and look forward to seeing you again soon.

Best regards,
The team at Hair By Elements

Mrs

Val Brown
14th Oct 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Thankyou Ben for another great cut

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Response from Hair By Elements

Hi Val,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had another great cut by Ben. We will make sure to pass along your kind words to him.
We appreciate your support and are grateful to have customers like you. We look forward to seeing you again soon!
Regards
The Hair By Elements Team

Great experience

Sharn Wood
13th Oct 2024
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

The salon has a wonderful ambience, Hayley is always wonderful, experienced and personable.
I enjoy my experience each time.

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Response from Hair By Elements

Hi Sharn Wood, thank you so much for taking the time to write such kind words about our salon. We are thrilled to hear that you enjoyed the ambience and that Hayley always provides a wonderful, experienced, and personable service for you. We strive to create a welcoming environment for all of our clients and we are glad that you feel comfortable and enjoy your experience each time. We appreciate your loyalty and cannot wait to see you again!
Hair By Elements.

mrs

Karen Cooper
11th Oct 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

wonderful as always thank you 🙏

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Response from Hair By Elements

Hi Karen, thank you so much for your lovely review!
Our team always strives to provide exceptional service and we're glad to know that we met your expectations.
Team at Hair By Elements

Autumn Glam

Sian Lloyd
9th Oct 2024
Team Member: Ben
4.5
Appointment verified by SaloniQ Software

Great transformation from summer straw to a beautifully highlighted and lowlighted look for Autumn. Always a great cut too. Feeling 10x better now!

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Response from Hair By Elements

Hi Sian,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience at our salon. It's always our goal to give our clients a beautiful transformation, and we're glad we were able to help you achieve the perfect look for Autumn. We're also happy to hear that you are enjoying your new cut.

We appreciate your support and hope to see you again soon. Have a fantastic day!

Warmly,
The team at Hair By Elements

Best choice around

Anonymous
8th Oct 2024
Team Member: Shane
5.0

Each time I come back it's the best haircut I've ever had

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Response from Hair By Elements

Dear valued client,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that every time you visit our salon, you leave with the best haircut you've ever had.

Our team strives to provide exceptional service and we are happy to know that we have been successful in doing so for you. Your satisfaction is our top priority and we are grateful for your continuous support.

We look forward to seeing you again and delivering another great haircut experience. Thank you for choosing Hair By Elements for all your hair needs.

Best regards,
The team at Hair By Elements

Cut

Bella Riix
7th Oct 2024
Team Member: Kerry
5.0
Appointment verified by SaloniQ Software

Very lovely cut Thankyou

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Response from Hair By Elements

Hi Bella Riix,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a lovely haircut at our salon. We always strive to provide the best services for our clients and it sounds like we were able to meet your expectations. We hope to see you again for your future hair needs.

Best regards,
The team at Hair By Elements.

Lovely experience as always!

Tish Mcdermott
5th Oct 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Always a pleasure to have my hair highlighted, cut and styled by Jo! We have a good natter and she always makes such a great job of the colour and cut. I always come out feeling pampered and relaxed and a G&T or 2 is always a lovely touch!

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Response from Hair By Elements

Hi Tish, thank you so much for your lovely review! We are thrilled to hear that you had a great experience with Jo. We pride ourselves on creating a friendly and relaxing atmosphere for our clients, and it's great to hear that you enjoyed your time with us. We'll be sure to pass along your kind words to Jo, she'll be delighted to hear them. We look forward to seeing you again soon! Have a fantastic day! Best regards, The team at Hair By Elements.

Shane was fantastic

Madeline Baker
4th Oct 2024
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

As always I had a lovely experience at Elements - the staff are always so friendly and Shane did an amazing job on my cut and blow dry. So happy with my hair, I never leave disappointed!!

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Response from Hair By Elements

Hey Madeline!

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a lovely experience at our salon, and we couldn't be happier that you were pleased with your cut and blow dry by Shane. We are lucky to have such a talented stylist on our team!
We always strive to provide excellent customer service and it means a lot to us that you find our staff to be so friendly. Your satisfaction is our top priority and we are grateful for your continued support. Can't wait to see you again soon!

The team at Hair By Elements

Colour rejuvenation and restyle

Julia Statham
25th Sep 2024
5.0

Always a treat to visit Elements. Good chats from all in the salon! Hair feeling and looking much better!

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Response from Hair By Elements

Hi Julia,
Thank you for your lovely review! We are delighted to hear that you had a great experience at our salon. Our team always strives to provide not only great hair services, but also good company and conversation. It makes us happy to know that your hair is looking and feeling better after your visit.
We hope to have the pleasure of welcoming you back soon.
Best,
The team at Hair By Elements

Colour rejuvenation and restyle

Julia Statham
25th Sep 2024
5.0

Always a treat to visit Elements. Good chats from all in the salon! Hair feeling and looking much better!

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Response from Hair By Elements

Hi Julia,

Thank you so much for taking the time to leave a review for us! We are glad to hear that you had a great experience at our salon and that your hair is feeling and looking much better. We always strive to create a warm and friendly environment for our clients. It's always a pleasure to have good chats with our clients and we're happy that you enjoyed it.

We appreciate your support and we look forward to seeing you again soon.

Best regards,
The team at Hair By Elements

Lovely relaxing experience

Janet Flack
23rd Sep 2024
Team Member: Kerry
5.0
Appointment verified by SaloniQ Software

A lovely relaxing experience. Very pleased with both my cut and my colour.

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Response from Hair By Elements

Hi Janet,
We are so happy to hear that you had a lovely and relaxing experience at our salon. Thank you for choosing us for your hair cut and colour, and we are glad to know that you are pleased with the results.
Your satisfaction is our top priority and it means a lot to us that you took the time to share your positive feedback. We appreciate your support and hope to see you again soon.
Take care,
The team at Hair By Elements

Wedding guest hair

Sam Morris
22nd Sep 2024
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Thank you so much Rachel for making my up do fabulous
Lots of lovely comments from family and friends at sisters wedding

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Response from Hair By Elements

Hi Sam, thank you for taking the time to leave such a kind review. We are thrilled to hear that Rachel was able to give you a fabulous up do for your sister's wedding. It is always our goal to make our clients feel beautiful and receive compliments from their loved ones. We appreciate your support and hope to see you again soon at Hair By Elements for your next special occasion. Best, The team at Hair By Elements.

Excellent cut and blow dry

Fiona Mettrick
17th Sep 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I was very pleased with my hair cut. Jo is an excellent stylist and has always given me a style that suits me and that I like.

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Response from Hair By Elements

Hi Fiona,

Thank you so much for taking the time to leave us this lovely review! We are thrilled to hear that you had a great experience at our salon and that Jo provided you with a cut that you love.

We will be sure to pass on your kind words to Jo and the rest of our team. It means a lot to hear that we were able to give you a hairstyle that suits you and that you are happy with.

We look forward to seeing you again and creating more fantastic haircuts for you in the future.

Best wishes,
The team at Hair By Elements

Courtney

Beverley Elston
16th Sep 2024
5.0
Appointment verified by SaloniQ Software

I would like to say what an absolute pleasure it was as I had arrived late for my appointment due to my watch showing the wrong time.
Your team went beyond helpfulness to fit me in and Courtney gave up her lunch to blow dry my hair.
She did a wonderful job so all credit to her and the training she has and is receiving. I was sincerely delighted.
Thank you Ami and Courtney
From Beverley

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Response from Hair By Elements

Thank you so much for your lovely review! Our team prides themselves on going above and beyond for our clients, and we are happy that Courtney was able to give you a wonderful blow dry. We will make sure to pass on your kind words to her and acknowledge her for her hard work and dedication. We are also grateful for your appreciation for our training and development program, as we strive to constantly improve and provide a bespoke service.
Thank you for choosing our salon and we hope to see you again soon!

The Hair By Elements Team

Courtney

Beverley Elston
16th Sep 2024
5.0
Appointment verified by SaloniQ Software

I would like to say what an absolute pleasure it was as I had arrived late for my appointment due to my watch showing the wrong time.
Your team went beyond helpfulness to fit me in and Courtney gave up her lunch to blow dry my hair.
She did a wonderful job so all credit to her and the training she has and is receiving. I was sincerely delighted.
Thank you Ami and Courtney
From Beverley

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Response from Hair By Elements

Hi Beverley,

Thank you so much for taking the time to leave such a kind review! We are happy to hear that we were able to accommodate you even though you arrived late for your appointment. Our team always strives to go above and beyond for our clients and we are glad that you noticed. We will make sure to pass on your compliments to Courtney for her excellent job with your hair. We pride ourselves on providing great training for our team and we are happy to see that it reflects in our service. It was our pleasure to have you at our salon and we look forward to seeing you again!

Warmly,
The team at Hair By Elements

Highlights and cut.

Nikki Downing
14th Sep 2024
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

Fabulous!!! Hayley is AWESOME 🤩 Always a great cut and advice.

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Response from Hair By Elements

Hi Nikki, thank you for your lovely review! We are so glad to hear that you had a fabulous experience with Hayley at our salon. We always strive to provide our clients with the best cuts and advice, and we are happy that you appreciate it. We can't wait to see you again for your next appointment.

Team at Hair By Elements

Mrs

Aba Julio
13th Sep 2024
Team Member: Hayley
5.0

Absolutely amazing, friendly and good at her job

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Response from Hair By Elements

Hi Aba Julio,

Thank you so much for your kind words! We are happy to hear that you had an amazing experience at our salon. Our team takes pride in being skilled at our work and providing a friendly environment for our clients.
We hope to see you again soon for your next hair appointment. Thank you for choosing our salon

The team at Hair By Elements

Brilliant colour, cut and blow dry as always.

Camile Yeoman
9th Sep 2024
Team Member: Ami
5.0
Appointment verified by SaloniQ Software

Absolutely amazing,! Highly recommend,

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Response from Hair By Elements

Hi Camile,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had an absolutely amazing experience at our salon. It means a lot to us that you would highly recommend us to others.

We are so grateful for your support and we hope to continue providing you with excellent service and beautiful hair. Please don't hesitate to reach out to us if you ever need anything.

The Team at Hair By Elements

Style and finish

Louise Umbra
9th Sep 2024
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Thank you Shane for the perfect new style
Love it

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Response from Hair By Elements

Hi Louise! We're so thrilled to hear that you love your new style from Shane. Thank you so much for taking the time to leave us a review. Your positive feedback means the world to us and we're so happy that we could provide you with a perfect new style. We hope to see you again soon for all your hair needs. Have a lovely day!
The team at Hair By Elements.

Just brilliant

Val Brown
8th Sep 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Ben has been cutting my hair for years . I would highly recommend him to everyone.
Whether it is for a cut, colour or simply a change . He takes the time to help and advise you re styles and colour. . That is a special quality xx

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Response from Hair By Elements

Hi Val,

Thank you so much for your kind words about our hairstylist, Ben! We're thrilled to hear that you have been a loyal customer for years and that you would recommend him to others.
We look forward to seeing you again soon!

The team at Hair By Elements

Nice atmosphere in the salon and friendly staff.

Lucie Brear
6th Sep 2024
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

Second time with Hayley and she did a fabulous job of my hair. She did exactly what I asked for and kept the length whilst taking off the weight of the hair at the front. Excellent blow dry too. I got lots of compliments - especially from my husband!

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Response from Hair By Elements

Hi Lucie Brear,

Thank you so much for taking the time to leave such a lovely review for Hayley!
We're also pleased to hear that your husband noticed and complimented your new hair! That's always a plus. We hope to see you again soon

The team at Hair By Elements

Love it !

Tina Gibbons
6th Sep 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

This was my second appointment, can't praise it enough, a lovely atmosphere. Ben is brilliant at what he does and always has time to answer questions and give advice. Have found a hairdressers that I am staying with.

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Response from Hair By Elements

Hi Tina, thank you so much for your kind words! It means a lot to us that you had such a positive experience at our salon and with our stylist, Ben. We take pride in providing a warm and welcoming atmosphere for all our clients. We're always happy to answer any questions and give advice to ensure you're completely satisfied with your hair. We're thrilled to have earned your loyalty and can't wait to continue providing you with top-notch service at your next appointment. Take care! The team at Hair By Elements.

Bright Highlights

Sonia Elliott
6th Sep 2024
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

Over the moon , the staff are lovely brilliant service , the colour is the best I have had for a long time

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Response from Hair By Elements

Hi Sonia, thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you were over the moon with your experience at our salon. Our team takes pride in providing excellent service and we are glad to hear that you found them to be lovely. It's always great to know when our clients are happy with their hair color - we strive to give our clients the best results possible. We truly appreciate your support and we hope to see you again soon!

Best,
The team at Hair By Elements

Hair colour

Sandra Rix
3rd Sep 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Fantastic and really pleased with hair. Amazing stylist x

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Response from Hair By Elements

Hi Sandra! Thank you so much for leaving such a kind review. We are thrilled to hear that you had a fantastic experience and are pleased with your hair. Our team strives to provide amazing experiences and we're so glad to hear that our stylist delivered on that. We can't wait to have you back in our salon for your next visit. Thanks again and have a wonderful day!
-Team at Hair By Elements

Hair colour

Sandra Rix
3rd Sep 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Fantastic and really pleased with hair. Amazing stylist x

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Response from Hair By Elements

Hi Sandra,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fantastic experience at our salon with Jo and are pleased with your hair.

We greatly appreciate your kind words and hope to see you again for your future hair needs. Thank you for choosing Hair By Elements as your go-to salon

The team at Hair By Elements

FD

Fiona Davies
3rd Sep 2024
Team Member: Kerry
5.0
Appointment verified by SaloniQ Software

Super People

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Response from Hair By Elements

Hi Fiona,

Thank you for your kind words about our team at Hair By Elements! We are thrilled to hear that you had a great experience at our salon. Our goal is always to make our clients feel welcome and at ease during their visits.

We appreciate your feedback and are happy to hear that you were pleased with the service you received. Our team takes pride in providing top-notch hair services to our clients.

Thank you for taking the time to share your positive experience with us. We look forward to seeing you again soon.

Best,
The team at Hair By Elements

Perfect!

Daisy Ball
2nd Sep 2024
Team Member: Kerry
5.0
Appointment verified by SaloniQ Software

Perfect result and lovely experience as always

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Response from Hair By Elements

Hi Daisy,

Thank you for taking the time to leave us such a positive review!
We appreciate your loyalty and look forward to seeing you again soon.

The team at Hair By Elements

Lovely blow dry

Jane Turton
2nd Sep 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Was impressed to get a walk in appointment (just shows to never give up hope and ask!) was treated very well and enjoyed nice chats with Jo. Receptionist was very welcoming and coffee was lovely.

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Response from Hair By Elements

Hey Jane! Thank you so much for your kind words and for choosing us for your last-minute appointment. We're thrilled to hear that you had a great experience with us, especially with our receptionist Nicole and your stylist Jo.
We look forward to welcoming you back for your next visit.
Have a lovely birthday!
The team at Hair By Elements.

Highlights

Michaela Cox
31st Aug 2024
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Amazing customer service always when I come to the salon. Also Shane is so amazing, he makes u feel so comfortable and relaxed, and always does such an amazing colour, cut and blow dry on my hair. Thats why i always come back. Such amazing team and salon.

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Response from Hair By Elements

Hi Michaela,

Thank you so much for your kind words and for being a loyal customer.
It means a lot to us that you continue to choose our salon for your hair services.
Thank you again for your positive review, Michaela. We can't wait to see you at the salon again soon!
Best,
The team at Hair By Elements

Hair cut

Judie Marsh
29th Aug 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

I was apprehensive about having my hair cut as I have had my previous hairdresser for nearly 30 years but Ben was excellent listening to what I wanted and was very easy to talk to. Thank you Ben for making a 'homeless' older lady very happy and enjoy all your travels.

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Response from Hair By Elements

Hi Judie,

Thank you so much for taking the time to write this lovely review. We are thrilled to hear that Ben was able to make you feel comfortable and provided a great haircut experience for you. We understand that changing hairdressers can be nerve-wracking, but we are happy to know that you enjoyed your time with us.

We will make sure to pass on your kind words to Ben. It means a lot to us that you felt listened to and at ease during your appointment. We hope that you continue to enjoy your new haircut and we hope to see you again soon at our salon.

Best regards,

The team at Hair By Elements.

Great cut

Denise Williamson
28th Aug 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Ben is very friendly and polite, always gives me a fantastic cut and I always walk away very happy. Would definitely recommend Ben for a great cut. 😁

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Response from Hair By Elements

Hi Denise,

Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that you had a fantastic experience with Ben and always leave our salon happy. We will make sure to pass along your compliments to him.

At Hair By Elements, our goal is to provide exceptional service and make our clients feel their best. We're grateful for your recommendation and we look forward to seeing you again for your next cut.

Warm regards,

The team at Hair By Elements

Cut and blow dry

Wendy Long
27th Aug 2024
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Fantastic as always! Such a great hairdresser and always makes visits so perfect!! Thank you Anastasia!

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Response from Hair By Elements

Hi Wendy,

Thank you for taking the time to leave us such a lovely review. We are so glad to hear that you had another fantastic experience at our salon with Anastasia. Our team strives to ensure that every visit is perfect for our clients.

We appreciate your continuous support and we cannot wait to welcome you back for your next appointment. We'll make sure to pass on your compliments to Anastasia.

Take care and have a great day.

Best,
The Team at Hair By Elements

Fabulous

Anita Pemberton
22nd Aug 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Ben is the best - he never disappoints 😊

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Response from Hair By Elements

Hi Anita! We are delighted to hear that you had a great experience at our salon.
Thank you for trusting Ben to take care of your hair. We will definitely pass along your kind words to him. As a team, we always strive to make sure all our clients leave feeling happy and satisfied.
The team at Hair By Elements

Fabulous experience

Pat Godfrey
17th Aug 2024
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

Booked a last minute cut and blow dry. All the staff were so lovely and professional. Hayley is just gorgeous and a fabulous hairdresser!!!

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Response from Hair By Elements

Hi Pat, thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your visit to our salon and that our team provided you with a lovely and professional experience.
Thank you again for choosing our salon for your last minute cut and blow dry.
We look forward to welcoming you back next time.
The team at Hair By Elements.

Amazing service

Angelica Rami
16th Aug 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo is always very attentive to what I want she always give a honest advice and recommends the best for you as a client

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Response from Hair By Elements

Hi Angelica,

Thank you for taking the time to leave such a lovely review about our salon. We are so happy to hear that our stylist Jo provided you with top service. She takes great pride in giving honest advice and recommending the best styles for our clients.

We are proud to have Jo as part of our team, and we are glad that her expertise helped make your salon experience enjoyable. We appreciate your support and your feedback means a lot to us.

We look forward to seeing you soon for your next appointment.

Best regards,

The team at Hair By Elements

Great haircut is an added bonus

Wendy Mullins
14th Aug 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

I would really like to slate Ben and advise strongly that you don’t book with him purely because that will leave more appointments available for me! Our entire family have been seeing Ben for over a decade now and we consider him one of our own. Never disappoints! He’s a magical man and extremely talented. I will forever be grateful that this beautiful soul was plopped into our lives. We don’t say we’re going for a haircut, we say we’re going to see Ben. He’s total therapy ❤️ Please keep some appointments free for me!

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Response from Hair By Elements

Hi Wendy,

Thank you so much for leaving such a wonderful review for Ben! We are thrilled to hear that you always look forward to your appointments with him.

We agree, Ben truly is a magical and talented stylist who always delivers amazing results. It warms our hearts to know that he has had such a positive impact on you all.
We will definitely keep some appointments free for you because we appreciate your loyalty and support. And don't worry, Ben will continue to work his magic and leave you feeling rejuvenated after every visit.

Thank you again for your kind words. We look forward to seeing you and your family soon!

Warmly,
The team at Hair By Elements

Hair cut

Perry Colman
8th Aug 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

As usual, excellent haircut by Ben highly recommend him

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Response from Hair By Elements

Hi Perry,

Thanks for leaving a great review for Ben! We're so glad to hear that you had an excellent haircut with him. He's definitely one of our top stylists and we're lucky to have him on our team.

We appreciate your recommendation for Ben and we hope to see you again soon for another amazing haircut! Thank you for choosing us and for trusting us with your hair.

Cheers,
The team at Hair By Elements.

Therapy

Maureen Dunkley
8th Aug 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

A lovely surprise to see Melissa back but Shane did a wonderful job of looking after me whilst Melissa was on maternity leave. Today was therapeutic no fuss.

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Response from Hair By Elements

Dear Maureen,

We are so happy to hear that you had a wonderful experience at our salon. It is indeed a lovely surprise to have Melissa back, and we are glad that you were well taken care of by Shane while she was on maternity leave. We strive to provide a therapeutic and stress-free experience for all our clients, and we are thrilled that you found today's visit to be just that.

Thank you for taking the time to leave us a review, we truly appreciate it. We hope to see you again at our salon soon.

Best regards,

The team at Hair By Elements