Hair By Elements

26 South Street, Bishop's Stortford, Hertfordshire, CM23 3AT

About us

Our clients tell us we are the best hair & beauty salon in Hertfordshire because of the high-quality services and excellent level of customer service they receive each time they visit.

We’ve been in business for more than 40 years and have been open in Bishop’s Stortford since 2003. We also have a fantastic sister business, The Skin Clinic at Urban Spa in Devoils Lane, Bishop's Stortford, which focuses solely on fabulous spa & beauty treatments.

Never one to stand still, we re-launched and reinvented our hair salon as Hair by Elements in 2018, creating a fun, friendly and family atmosphere at our salon in South Street.

We have moved into a three-storey building next door to our old salon and now have hair services on the ground floor, with a Nails Lounge, Tattoo Studio and hairdresser training area on the floors above.

Our hair colour area has also been hugely enhanced with a unique colour table. This means you no longer have to sit and look at yourself in a mirror while your hair colour is developing but can relax around the table (where you can even charge up your phone, tablet or other mobile devices).

As our clients know, we care hugely about the community in which we live and work so we have worked with local businesses wherever possible and have also done our bit for the environmnent, installing mainly LED lights.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 10:00 - 19:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:30 - 18:00
Sunday Day of Rest

Services

Hair

Reviews

4.91
610 verified reviews
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Value
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Filter by rating

My hair

Anonymous
19th Aug 2021
5.0

Perfect. I have looked for Ben since I came home over a year ago. My hair is beautifully coloured and it's the best cut I have had in a very long time. I won't be going anywhere else soon.

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Response from Hair By Elements

Thank you for your review. We're happy to hear you love your hair. we look forward to seeing you again at Hair by Elements.

Review

Kathy Crewe-Read
16th Aug 2021
Team Member: Ben
5.0

Brilliant colour,, cut and blow dry. Ben listens, interprets well and uses his expertise to do a great job. He’s engaging too.

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Hair colour and cut 09/08/2921

Alison Creagh
9th Aug 2021
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Really pleased with my colour. My hair looks glossy and healthy. Also had hair cut and it looks nice. Very relaxing salon and such friendly staff.

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Response from Hair By Elements

Thank you for your lovely review of Hair by Elements. we look forward to seeing you again for your hair appointment.

My roots

Anna Price
5th Aug 2021
5.0
Appointment verified by SaloniQ Software

Very pleased with the consistent great colour results and the relaxed but attentive environment.

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Response from Hair By Elements

Thank you for your lovely review of Hair by Elements. We look forward to seeing you again for your colour.

Lovely

CP
31st Jul 2021
5.0

Great haircut

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Response from Hair By Elements

Thank you for your review. We look forward to seeing you again.

Above and beyond

Catherine Lawrence
23rd Jul 2021
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I am in love with my cut and colour. I felt so listened to when I spoke about preferences and was given brilliant advice suitable for my needs and lifestyle. The whole team goes above and beyond and I'm so incredibly grateful.

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Response from Hair By Elements

Thank you Catherine for your lovely review of hair by Elements. We are glad you enjoyed your experience with us and we look forward to seeing you again.

Lovely all round!

Tracy Cotton
21st Jul 2021
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

What a great experience! Melissa was brilliant - we chatted, had a laugh and the end result of my full head of highlights and cut is fab! Thanks for transforming me!X

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Response from Hair By Elements

Thank you for your kind words we are glad you enjoyed your visit to Hair By Elements And we look forward to welcoming you back very soon

Hair cut

Rose Gumble
20th Jul 2021
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Anastasia
Made my hair look and feel great
Also made me feel so relaxed

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Response from Hair By Elements

glad you love it see you soon at Hair by elements

Excellent service

Liz Hayward
20th Jul 2021
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Anastasia was lovely and made me feel very comfortable. She is an excellent hairdresser. I was pleased to meet her

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Response from Hair By Elements

Thank you for your kind words and we look forward to seeing you again at Hair by Elements.

Cut and blow dry

Louise
16th Jul 2021
Team Member: Anastasia
5.0

Always a pleasure to be a guest would highly recommend a visit to this salon

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Response from Hair By Elements

We're so happy you would recommend Hair by Elements and we can't wait to welcome you back in the salon again soon.

Daughters hair cuts

Jo Geddes
15th Jul 2021
Team Member: Shane
5.0

Fantastic service. Shane listened carefully to what my daughters wanted and took great care in making sure their hair was perfect and they were happy. He made them feel very comfortable and at ease. Thank you!

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Response from Hair By Elements

We're so happy that your daughters both enjoyed their haircuts with Shane at Hair by Elements and look forward to seeing you all again soon.

Hair rescue!

Julia Statham
14th Jul 2021
Team Member: Ben
5.0

Another great colour and cut by Ben on a challenging hair type! Always a therapeutic experience, and great chance for a cup of tea and chat alongside hair transformation! Thanks Ben!

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Response from Hair By Elements

Thank you for visiting Hair by Elements again and we love that you enjoyed both your experience and hair rescue!

Cut and Blow Dry

Sarah Bateman
13th Jul 2021
Team Member: Vickie
4.5
Appointment verified by SaloniQ Software

Excellent 1 st experience at your Salon
Vickie was charming and understood exactly how I wanted my hair styled

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Response from Hair By Elements

Thank you so much for taking the time to leave a review and we're so glad you had such an excellent first experience at Hair by Elements.

Cut & blow dry

Toni Chalmers-Smith
10th Jul 2021
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

A great cut as usual, always polite, listens to what you would like and never rushed. Everyone one at the salon is friendly and helpful

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Response from Hair By Elements

Thank you for visiting Hair by Elements and we're so glad you love you new hair and that you enjoyed your visit to us.

Fabulous cut

Erica Simkins
8th Jul 2021
Team Member: Shane
5.0

Cannot say how thrilled I am with my new cut. Shane cut it initially 12 weeks ago and followed with highlights two weeks later. This was first day for sanity after lockdown. I walked out feeling a new woman and a million dollars. Shane is very gifted stylist and really takes his time to give you his best. Yesterday I was feeling drab and passed salon to see they had late deal offer. Nearly ran inside to book cut and Shane was available. I left feeling very happy and grateful to Shane yet again..

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Response from Hair By Elements

We can't thank you enough for taking the time to leave such an amazing review and we're so happy you felt a million dollars after leaving Hair by Elements!

Hair cut

Anna Gayden
7th Jul 2021
Team Member: Vickie
5.0
Appointment verified by SaloniQ Software

Wonderful friendly atmosphere! My haircut is exactly what I wanted. Thrilled with it!

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Response from Hair By Elements

We're so happy you loved both your experience and your hair and look forward to welcoming you at Hair by Elements again soon.

Excellent

Anonymous
6th Jul 2021
5.0

Tamzin is brilliant as always.

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Response from Hair By Elements

Thank you for leaving such a fantastic review for Hair by Elements

Amazing hair cutting experience

Elle James
6th Jul 2021
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Had an amazing experience with hair by elements. Tan in cut my hair and I absolutely loved it. It was so relaxed in the salon and you are really made to you so welcome from the start, and everyone was so nice. Would 1000% recommend. I will definitely be going back.

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Response from Hair By Elements

We so happy you had such a lovely experience at Hair by Elements and look forward to seeing you again in the salon soon.

Mrs

Angela Morris
1st Jul 2021
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Excellent..,,brilliant consultation as to colour!
Shane really is 5 star

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Response from Hair By Elements

Thank you for taking the time to leave us such a fabulous review, we look forward to seeing you back at Hair by Elements again soon.

Fabulous

Sarah Ward
1st Jul 2021
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Excellent, friendly recommend

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Response from Hair By Elements

Thank you so much for the recommendation, we're so happy you love your hair and look forward to seeing you again at Hair by Elements.

Fabulous hair

Christine Tingle
28th Jun 2021
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Absolutely love my hair. Ben listened to me explained every part of the service. It was a fantastic experience.

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Response from Hair By Elements

We are so glad you had a fantastic experience at Hair by Elements and that you love your new hair by Ben. We so look forward to welcoming you back in the salon again soon.

Wonderful experience

Brenda Conlan
26th Jun 2021
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Does my hair wonderful and I enjoy coming to the saloon

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Response from Hair By Elements

Thank you for taking the time to leave us a fabulous review and we look forward to seeing you in Hair by Elements again soon.

Highlights with Jo

Zoana Pintar
25th Jun 2021
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo did absolutely fantastic highlights! She is very patient, thorough, polite and above all passionate, therefore the results are amazing! Thank you Jo very much and see you soon

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Response from Hair By Elements

Thank you so much for such a positive and wonderful review, we're so glad you love your hair done by Jo at Hair by Elements.

10 years younger

Jane Peck
21st Jun 2021
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Thanks to Shane's help and expert cutting I feel fab. Hopefully I can keep my hair looking this good.

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Response from Hair By Elements

Thank you for visiting us at Hair by Elements and we're so happy you love your new cut by Shane. We look forward to seeing you in the future!

Hair colour and cut 21/06/2021

Alison Creagh
21st Jun 2021
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

I tried a semi permanent colour at the salon for the first time and the colour is wonderful. The staff were so helpful and knowledgeable. I love my new hairstyle as well. I've had several inches of lockdown frizzy hair cut off and my hair looks fresh and shiny and suits my face better without being too short. Lovely experience and my stylist Shane is excellent. Thankyou!

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Response from Hair By Elements

Thank you for leaving such a wonderful review, we're so happy you are enjoying your new hair and had a great time at hair by Elements.

Poor this time

Ana Marinescu
19th Jun 2021
Team Member: Tamzin
4.0
Appointment verified by SaloniQ Software

Tamzin was a bit abrupt/ aggressive…and although I complained a couple of times she kept on pulling my hair/ scratching my scalp with her nails. My overall experience with her wasn’t very pleasant.

I love Elements but next time I ll for Shane to be available ?

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Response from Hair By Elements

Thank you for taking the time to leave us a review, we appreciate and value all feedback. All our team are individual stylists and work differently to each other and we are so happy that you are coming back in the future with Shane who is suited to you better. We really look forward to welcoming you back at Hair by Elements soon.

Groves

Patricia
18th Jun 2021
Team Member: Shane
5.0

I am always very happy when come here the staff are friendly and polite I always feel safe thankyou

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Response from Hair By Elements

Thank you for your review of Hair by Elements. It's always a pleasure to have you in the salon. We look forward to your next visit with us.

Hair cut

Anonymous
17th Jun 2021
5.0

Tamzin is absolutely brilliant, she cut and styled my hair beautifully.

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Response from Hair By Elements

Thank you so much for taking the time to write such a great review, we are so happy you love your new cut and style. We look forward to welcoming you back at Hair by Elements again soon.

Amazing

Joanne Martin
17th Jun 2021
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Absolutely love the colour, you created magic yet again. Stunning cut and blow dry too. Thank you Tamzin xx

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Response from Hair By Elements

Thank you so much for an incredible review, we have passed on your wonderful words to Tamzin and are looking forward to welcoming you back again soon at Hair by Elements soon.

Amazing hair day ?

Emma Williams
16th Jun 2021
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Well as always totally amazing experience with my gorgeous Ben who just does the most fabulous job on my hair……….. he is the most caring soul, beautiful inside and out and full
Of fun x x x

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Response from Hair By Elements

It's always a pleasure to have you here at Hair by Elements, Emma. We look forward to seeing you again soon!

Short sharp Bob!

Anonymous
11th Jun 2021
5.0

My second cut with Melissa and first colour and I’m so pleased with the result. I feel mega fashionable and have full confidence in Melissa’s judgement. An extremely knowledgable stylist.

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Response from Hair By Elements

Thank you so much for taking the time to leave such a fabulous review! We look forward to welcoming you back in the salon at Hair by Elements again soon.

Colour

Julia Lammin
10th Jun 2021
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Loved my hair, so pleased with the colour .as always with Gemma.. Great salon

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Response from Hair By Elements

Thank you so much for such a great review, Julia. We look forward to your next visit at Hair by Elements again soon.

FABULOUS!

Mandy Atkinson
9th Jun 2021
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

As always, a fabulous experience with the ever wonderful Ben!

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Response from Hair By Elements

We are so glad you had a fabulous time with our amazing Ben and look forward to welcoming you back at Hair by Elements again soon.

Great, as always

Monica Goitiandia
7th Jun 2021
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

From the moment you step into Elements to when you leave, you feel welcome. The atmosphere in the salon is fantastic as are the anti-COVID measures in place.
Ben is excellent at everything he does and treats you as a friend not just a client

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Response from Hair By Elements

Thank you for your kind words we are glad you enjoyed your visit to Hair By Elements And we look forward to welcoming you back

Cut and style

Deb Savill
5th Jun 2021
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Outstanding as always. Gemma does a fantastic job, a cut that will last lock down.

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Response from Hair By Elements

Thank you for your kind review we look forward to welcoming you back at Hair By Elements

Outstanding

Helen Dobbyn
4th Jun 2021
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

For my hair with Ben & nails with Elaine
My Happy Place always made to feel so welcome both are Amazing Ambassador’s for Elements very proud to be cared for by them.

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Response from Hair By Elements

We're so glad you consider us your Happy Place, Helen! It's always a pleasure having you in the salon for both your hair and nails and look forward to seeing you at Hair by Elements again soon.

New hair colour

Mrs Angie Wardle
3rd Jun 2021
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

I had such a great time having my hair done today as always at Elements. I felt spoilt and pampered and Katie was fantastic. She listened to what I wanted, and she was lovely to talk to. I love having my hair cut and coloured but it's the whole experience that I enjoy the most

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Response from Hair By Elements

Thank you for your kind review
We are so glad you enjoyed your visit to Hair By Elements We look forward to seeing you soon

Superb Salon Experience - Dramatic change

Laura
3rd Jun 2021
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Went for a dramatic change and couldn’t be happier.

Melissa instantly made me feel at ease when I went in for my consultation and continued to make me feel like I was is safe hands as she chopped off my long hair and brought out the clippers. The colour and cut she achieved is perfect, exactly what I wanted.

I love the atmosphere at Elements everyone is so friendly and very supportive. I have always experienced fantastic service and come out feeling great about my hair. I look forward to my next visit.

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Response from Hair By Elements

Thank you for your kind words we are glad you enjoyed your visit to Hair By Elements
We look forward to welcoming you back

Colour & Cut

Debbie Perry
2nd Jun 2021
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Absolutely amazing service, very professional & an amazing colour & cut, staff very friendly & make you feel welcome highly recommend them..

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Response from Hair By Elements

Thank you so much for taking the time to leave us such a fabulous review, Debbie. We look forward to welcoming you back at Hair by Elements soon.

Great saloon

Heather Brittain-Childs
2nd Jun 2021
Team Member: Katie
5.0

Katie is great. Seems to know what I want done before I do. Recommended her 1000%

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Response from Hair By Elements

We are so happy that you enjoyed your visit with Katie and can't wait to see you again next time at Hair by Elements.

Full head of highlights and cut review

Anonymous
29th May 2021
5.0

I am so so pleased with my hair, Katie was amazing and has transformed my hair back to blonde. Thanks so much for a great colour and cut!

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Response from Hair By Elements

Thank you so much for taking the time to leave such a brilliant review and we are so happy that you love your hair cut and colour! We hope to see you again soon at Hair by Elements.

Love my hair

Adele
27th May 2021
Team Member: Katie
5.0

Brilliant

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Response from Hair By Elements

Thank you for your review and we look forward to seeing you back at Hair by Elements soon.

Fantastic Salon

Alana Young
26th May 2021
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

From the moment I booked my appointment the team were brilliant. I was asked to have a skin test as I hadn’t had my hair coloured since before lockdown and was also sent all the paperwork needed via email which gave me plenty of time to digest the information and costs.
On the day of my appointment Katie then went over everything again to check that I understood that due to it being the first time that I had had my hair coloured since lockdown they would need to use more product and more time to achieve my desired results and that I was happy to proceed which I was.
The whole time I was there I felt safe with the Covid measures the salon have put in place and well looked after by the whole team.
Considering the impact the past year has had on small independent businesses I think Elements have done an amazing job to continue to provide an amazing service to it’s clients and I’m so happy with my amazing new hair that I will continue to support this local salon.

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Response from Hair By Elements

It's always a pleasure having you in the salon, Alana! We're so glad you love your new hair and we can't wait to welcome you back at Hair by Elements again soon.

New client

Mandy Overton
24th May 2021
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

My first visit to Elements. I was very impressed with Shane and he made me feel assured that he knew what I needed and did his best to achieve this. thank you

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Response from Hair By Elements

We're happy to hear you enjoyed your visit with us and Shane here at Hair by Elements. We look forward to seeing you again for your next visit to the salon

LOVE MY NEW HAIR ??

Lauren Mcckoskey
24th May 2021
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Visited the salon for the first time today and was treated so well!

Katie was so friendly and went through all options with me to make sure I was happy.

She has done a BEAUTIFUL job on my hair, I absolutely love it and cannot recommend her enough!

Thank you Katie :)

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Response from Hair By Elements

Thank you for your lovely review of Hair by Elements and Katie. We are so happy you love your hair and we look forward to seeing you on your next visit with us.

Cut and blow dry

Louise Umbra
21st May 2021
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Very lovely lady always gives a great haircut and a superb service highly recommend ?

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Response from Hair By Elements

Thank you for your lovely review of Hair by Elements, we are happy to hear you enjoyed your visit with us and we look forward to seeing you again!

Best Hairdressers in Stortford

Cheryl Kaley
20th May 2021
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Just had another wonderful hair experience at Elements. The staff are so friendly and welcoming and Ben is just THE BEST. He always listens to what I want and translates it into an amazing style/ cut. He’s so talented, I always walk out of the salon with a smile on my face.

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Response from Hair By Elements

We're so happy you had a wonderful experience with us at Hair by Elements and can't wait to welcome you back in the salon again soon.

Love it!

Anne McGrath
20th May 2021
Team Member: Gemma
5.0

Thanks so much Gemma - great result. Had some highlights today in addition to my normal ‘roots cover up’.

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Response from Hair By Elements

Thanks Ann for your kind words see you soon at Hair by Elements

Amazing service, beautiful haircut

Ildiko Kanoc
19th May 2021
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

I've just realized that i forgot to ask my stylist's name, although i enjoyed my visit in the salon today. The atmosphere was amazing. They really do care about comfort and wellbeing. Beside of the beautiful haircut i've got some handy advices and i've been offered refreshments too. I was really surprised how easy it was to make an appointment even in the "happy hour". My stylist really took his time and worked extra thoroughly. I am really overjoyed to cut my hair today in Elements. I would definitely choose them again!

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Response from Hair By Elements

Thank you so much for a fabulous review, we're so happy your loved your hair and your experience here at Hair by Elements. We look forward to seeing you again.

Usual great experience

Dave Cousins
19th May 2021
Team Member: Anastasia
4.5
Appointment verified by SaloniQ Software

The usual high level of professionalism and friendliness, and a brilliant end result.

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Response from Hair By Elements

Thank you so much for your review Dave, we look forward to welcoming you back at Hair by Elements again soon.