Hair By Elements

26 South Street, Bishop's Stortford, Hertfordshire, CM23 3AT

About us

Our clients tell us we are the best hair & beauty salon in Hertfordshire because of the high-quality services and excellent level of customer service they receive each time they visit.

We’ve been in business for more than 40 years and have been open in Bishop’s Stortford since 2003. We also have a fantastic sister business, The Skin Clinic at Urban Spa in Devoils Lane, Bishop's Stortford, which focuses solely on fabulous spa & beauty treatments.

Never one to stand still, we re-launched and reinvented our hair salon as Hair by Elements in 2018, creating a fun, friendly and family atmosphere at our salon in South Street.

We have moved into a three-storey building next door to our old salon and now have hair services on the ground floor, with a Nails Lounge, Tattoo Studio and hairdresser training area on the floors above.

Our hair colour area has also been hugely enhanced with a unique colour table. This means you no longer have to sit and look at yourself in a mirror while your hair colour is developing but can relax around the table (where you can even charge up your phone, tablet or other mobile devices).

As our clients know, we care hugely about the community in which we live and work so we have worked with local businesses wherever possible and have also done our bit for the environmnent, installing mainly LED lights.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 10:00 - 19:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:30 - 18:00
Sunday Day of Rest

Services

Hair

Reviews

4.91
610 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Great service!

Ana Oliver
18th May 2021
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

It was lovely seeing Anastasia after 9 long months!! As usual she offered a very personal experience. Fantastic service, quick, safe, all very smooth and practical. Salon was very clean and comfortable. Kudos to everyone!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review of your service with us at of Hair by Elements. We look forward to seeing you again in the salon soon!

Colour and Cut

Anita Pemberton
17th May 2021
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

After nine months of home hair care it was an absolute delight to finally come back and have my hair coloured and cut by the lovely Ben.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your kind words we look forward to seeing you soo at Hair by Elements

Great hairdressers

Anonymous
15th May 2021
Team Member: Katie
5.0

Katie is always friendly, enthusiastic and complimentary. I love how she styles my hair and always enjoy my appointment.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your kind words and lovely review. We are happy to hear you enjoy your visits with us here at Hair by Elements and katie and we look forward to seeing you again soon.

Mrs

Anonymous
15th May 2021
5.0

Wonderful service

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review. We look forward to you visiting us again at Hair by Elements.

Lovely staff

Ayesha Farooq
15th May 2021
5.0
Appointment verified by SaloniQ Software

Not sure about name but very good customer service and looking forward to get my hair coloured next week. Love my new hair cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review of Hair by Elements. We look forward to seeing you again for your colour appointment.

Colour

Pamela Johnstone
14th May 2021
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Gorgeous colour as always and a fun afternoon too!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review of Hair by Elements Pamela. It was a pleasure as always and we look forward to seeing you again soon!

Highlights and haircut

Zoana
12th May 2021
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I love my highlights and haircut-Jo is fantastic, she listens what you want to achieve and give proper and professional advice. I recommend Jo 100%.Thank you Jo

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review of Joanna at Hair by Elements. We are happy to hear that you enjoyed your experience and would recommend Joanna. we look forward to seeing again for your next appointment.

Kerasilk straightening treatment

Zorana
12th May 2021
5.0

Very happy with this treatment, Shane is polite, patient and very professional. If you need to tame your hair, ask for Shane.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review. We happy to hear Shane looked after you and your and we look forward to seeing you at Hair by Elements again soon.

Last minute appointment

Debbie Jones
10th May 2021
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Booked an on the spur of the moment appointment for a post-lockdown cut and blow dry. Tamzin made my rather sorry looking locks look amazing! I will definitely be leaving the scissors well and truly in the drawer in future, and leave the hairstyling to a professional! Thank you Tamsin, 5 star job!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your 5 start review! We're happy to hear you'll be leaving the scissors alone :) We're glad you enjoyed your experience and we look forward to seeing you again.

Welcoming, pleasant and professional

Amanda
10th May 2021
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Always a pleasure to visit. A friendly welcome, calm and professional environment and a great hair cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your kind words and lovely review. We're so glad you enjoy your experience with us at Hair by Elements and we look forward to seeing you again.

Friday afternoon haircut with Jo

Hayley
9th May 2021
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Easy to book, felt very safe (re Covid), all staff were really friendly and welcoming, Jo was lovely and I’m so pleased with my hair! Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for such an amazing review, it really means the world to us here at Hair by Elements. We look forward to welcoming you back in the salon soon.

Men’s haircut

Anonymous
8th May 2021
5.0

Once again Gemma delivered exactly what I asked for , would really reccomend her she is a fabulous hairdresser.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for such a wonderful review. We're so happy you enjoyed your visit with Gemma and we look forward to seeing you again for your next appointment.

Amazing hairdresser

Laura Mccormack
6th May 2021
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin is fabulous, she can literally save your hair! My hair was falling to pieces and she has put so much life back into it. She’s so good at her job and makes you feel so comfortable and pampered! by far the best hairdresser I’ve ever had! Can’t wait for my next appointment!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for such an incredible review Laura! We're so glad you've found Tamzin and are looking forward to your next appointment at Hair by Elements.

Amazing!

Anonymous
6th May 2021
5.0

Excellent service and beautiful result! Thank you so so much!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for a brilliant review, the team at Hair by Elements can't wait to see you soon!

Fantastic

Anonymous
6th May 2021
Team Member: Ben
5.0

Alway a joy to have my hair done by Ben.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you we hope you enjoy your hair

Briiant

Rachael Hart
6th May 2021
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa listened to what I wanted.
She is an amazing hairdresser, she is a perfectionist which leads to a expert haircut.
She is professional and kind and I would definitely recommend her.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

We're so glad you loved your haircut with Melissa today, Rachael and look forward to seeing you for your next appointment in July!

Amazing as usual

Dame Joanne Pegrum
5th May 2021
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Beautiful colour and cut by Ben. Left the salon feeling amazing.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you so much Joanne, it's always a pleasure having you here at Hair by Elements.

Fantastic as always!

Angela Lattimore
4th May 2021
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Another great experience at Elements. Jo’s advice for my haircut was spot on. Left the salon feeling great.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

thanks you for your review we look forward to see you soon at Hair by Elements

Brilliant to banish the grey!

Angela Morris
30th Apr 2021
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Wonderful to be back at the salon ...great experience and Shane did an excellent job as usual..hair looks and feels brilliant!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

It was great to have you back at Hair by Elements! we're glad you enjoyed your visit and thank you for your kind words. we look forward to seeing you again

Cut and blow dry.

Marie Aguiar
30th Apr 2021
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

An extremely friendly person with good customer skills, very professional, an excellent hairdresser I loved her service. "Congratulations Jo" and thanks for your work, and see you next time.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review. Jo and the team at Hair by Elements look forward to seeing you again soon.

Cut and blow dry

Rohesia Lester
30th Apr 2021
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Second time coming here to get my hair cut and always turns out amazing! Will be coming back here regularly from now on as my hair is always looking healthy and fresh after.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your kind words we look forward to welcome you back to hair by elements?

Love my haircut

Christine
29th Apr 2021
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Really love my haircut! First time I’ve had my hair cut by Gemma and I’m really impressed. She really listened and understood what I wanted. I am so pleased.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

We are pleased to hear you enjoyed your experience with Gemma here at Hair by Elements. Thank you for your review and we look forward to seeing you again.

Hair cut

Helen Stokoe
29th Apr 2021
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo is so lovely and instantly makes you feel relaxed. She listens to what you want. Her skill and expertise are evident from the minute she starts cutting your hair. Love chatting to her too. A great experience all round! Thank you Jo!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for such a great review Helen, we are so glad you had a lovely time with the wonderful Jo and we look forward to your next visit to us at Hair by Elements.

Fantastic highlights

Helen Viggers
29th Apr 2021
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Katie did a fantastic job of my half head highlights. And the cut is amazing. Thank you. Absolutely love it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you so much for such an incredible review and we're so glad you love your beautiful new hair! We can't wait to see you again soon at Hair by Elements

Thirteen months since last cut!

Jennifer Green
28th Apr 2021
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa did it wonderful job on my scarecrow hair
She gave me exactly the cut I wanted
It's always a pleasure visiting Elements

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for taking the time to leave us a review and we're so glad you love your new hair! We can't wait to see you again at Hair by Elements soon.

A great experience

Louise Moore
27th Apr 2021
Team Member: Jo
5.0

Jo was great, she is really talented and was super friendly and professional, I will definitely come back to her!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thanks you for your kind review we so glad you enjoyed your visit to Hair By Elements And look forward to seeing you soon

A great experience

Louise Moore
27th Apr 2021
Team Member: Jo
5.0

Jo was great, she is really talented and was super friendly and professional, I will definitely come back to her!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

We are so glad you enjoyed your experience with Jo here at Hair by Elements and we look forward to seeing you again. Thank you for your lovely review.

Fantastic as always

Julie Aldridge
26th Apr 2021
5.0

Fantastic as always just what i needed

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you Julie! We always love having you at Hair by Elements and look forward to seeing you soon.

Perfect :)

Rebecca Newton
20th Apr 2021
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Just lovely as always and so happy with my hair cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your visit to Hair by Elements and for your kind comments about your service with us, we look forward to seeing you again soon.

Hair cut 19/04.2021

Alison Creagh
19th Apr 2021
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

I had such a nice experience. Katie is really skilled and so friendly and helps me decide on what style I want. It's really nice having my hair done and chatting. I am very happy with my cut and blow dry thankyou!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

We're so glad you had such a great experience here at Hair by Elements, thank you so much for your review and we can't wait to welcome you back soon!

Covid locks off

Anonymous
19th Apr 2021
5.0

The most welcoming hairdresser around, full of fun and expertise.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your kind words about Hair by Elements and our team. We hope to see you again.

Happy to be back! Xx

Diana Niezgoda
18th Apr 2021
5.0
Appointment verified by SaloniQ Software

I’ve always had a fantastic experience with Hair by Elements . I had my 2nd appointment with Shane and I highly recommand him and I wouldn’t trust my hair with anyone but him. I constantly get compliments on my haircut. Not only does he give an amazing haircut, but he makes the entire salon experience unforgettable. A haircut from Hair by Elements is priceless!
Thanks Shane for all the tips on hair products. Xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for visiting Hair by Elements and for your wonderful comments, we look forward to seeing you again soon.

Thank you

Stephanie Georgiou
15th Apr 2021
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Hair come out just way I wanted it as always and I loved my hair the same way I always do when I come to elements!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for lovely review of Hair by Elements and we can't wait to see you again for another great visit to the salon.

Brilliant Hair

Sam Morris
24th Jun 2019
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

It was a real pleasure to meet Sophie and have my hair cut on Saturday she made me feel totally at ease and did a fantastic job on my hair I will definitely be returning

Service
Value
Result
Cleanliness
Atmosphere

Terrific atmosphere & great cut

Nick De Bois
23rd Jun 2019
Team Member: Vickie
5.0
Appointment verified by SaloniQ Software

Never in doubt about the quality of haircut and love the friendly welcome and atmosphere - my only wish is slightly longer head massage after the shampoo !

Service
Value
Result
Cleanliness
Atmosphere

Superb cut every time

Penny Pritchard
20th Jun 2019
Team Member: Vickie
4.5
Appointment verified by SaloniQ Software

Vickie has been my stylist for more years than either of us would care to admit, but she's still the best!

Service
Value
Result
Cleanliness
Atmosphere

Better than therapy

Carol Hutchison
20th Jun 2019
Team Member: Ben
5.0

Time well spent

Service
Value
Result
Cleanliness
Atmosphere

Wonderful

Becky Morrison
18th Jun 2019
Team Member: Vickie
5.0
Appointment verified by SaloniQ Software

Always does a wonderful job, makes me feel 10 years younger!

Service
Value
Result
Cleanliness
Atmosphere

Carnival

Sean Woollerson
17th Jun 2019
5.0

Another excellent cut. Great company. Even though the salon was rammed everything was perfect. A busy place must mean popularity which is down to the quality of the team.

Service
Value
Result
Cleanliness
Atmosphere

Long term customer

Louise Knight
13th Jun 2019
Team Member: Ben
5.0

I have been a customer at elements for many many years and have never been disappointed. Ben is the consummate professional always at hand for advice ideas and has a great creative mind. I can’t imagine going anywhere else!

Service
Value
Result
Cleanliness
Atmosphere

Simply the best

Sharon Andrews
11th Jun 2019
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Ben has been my stylist for over a year now, I can honestly say he is wonderful. He always offers the best advice for my hair. He is a fabulous stylist but also a warm and genuine person. I can not recommend him highly enough, he is an absolute star

Service
Value
Result
Cleanliness
Atmosphere

Hair

Tracy Clarke
3rd Jun 2019
Team Member: Ben
4.5
Appointment verified by SaloniQ Software

Amazing hair cut and colour! Never disappointed with Ben

Service
Value
Result
Cleanliness
Atmosphere

Hair

Laura Mgee
31st May 2019
Team Member: Anastasia
5.0

My hair is always amazing when Anastasia does it ???? 10/10 every time!

Service
Value
Result
Cleanliness
Atmosphere

Always enjoyable!

Cheryl Turner
31st May 2019
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Always get special treatment, lovely haircut colour and blow dry - I’ll come again ????????

Service
Value
Result
Cleanliness
Atmosphere

N

Rakesh Doegar
30th May 2019
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

In offering his suggestions Ben assesses thoughtfully his client’s needs to make the client look and feel at his best;
and, without pushing for treatments which wouldn’t be good value in the particular case. Yet, where the client wishes to take another course, Ben would follow the client’s wishes for the job with professional efficiency & courtesy. Ben is good.

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Lisa Thompson
30th May 2019
Team Member: Sarah
5.0

Lovely cut sorted the colour out really nice to talk to. Would come again !

Service
Value
Result
Cleanliness
Atmosphere

I had my hair coloured and cut

Fiona Ridley
30th May 2019
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Very happy with the service and Shane did an excellent job on my colour and cut. Going back again soon. Well done Shane !!!

Service
Value
Result
Cleanliness
Atmosphere

Great service in a friendly salon

Jane Skinner
23rd May 2019
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Every 5-6 weeks I book myself in for some essential maintenance and a little bit of me-time. Elements is managed by husband & wife team Jackie and Perry who do a grand job of managing their staff & keeping standards high. The salon is well-run & professional. I'd recommend it to everyone in Bishop's Stortford as THE place for personal grooming and modern hair care.

Service
Value
Result
Cleanliness
Atmosphere

Hair cut day

Lee Wiggins
22nd May 2019
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Top Hair Cut
Lovely people
Great Service

Service
Value
Result
Cleanliness
Atmosphere

Hair colours

Miguel Olivares
18th May 2019
5.0
Appointment verified by SaloniQ Software

Great service always friendly and polite even when I am tired and grumpy. My favourite salon for my hair needs

Service
Value
Result
Cleanliness
Atmosphere