Hair By Elements

26 South Street, Bishop's Stortford, Hertfordshire, CM23 3AT

About us

Our clients tell us we are the best hair & beauty salon in Hertfordshire because of the high-quality services and excellent level of customer service they receive each time they visit.

We’ve been in business for more than 40 years and have been open in Bishop’s Stortford since 2003. We also have a fantastic sister business, The Skin Clinic at Urban Spa in Devoils Lane, Bishop's Stortford, which focuses solely on fabulous spa & beauty treatments.

Never one to stand still, we re-launched and reinvented our hair salon as Hair by Elements in 2018, creating a fun, friendly and family atmosphere at our salon in South Street.

We have moved into a three-storey building next door to our old salon and now have hair services on the ground floor, with a Nails Lounge, Tattoo Studio and hairdresser training area on the floors above.

Our hair colour area has also been hugely enhanced with a unique colour table. This means you no longer have to sit and look at yourself in a mirror while your hair colour is developing but can relax around the table (where you can even charge up your phone, tablet or other mobile devices).

As our clients know, we care hugely about the community in which we live and work so we have worked with local businesses wherever possible and have also done our bit for the environmnent, installing mainly LED lights.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 10:00 - 19:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:30 - 18:00
Sunday Day of Rest

Services

Hair

Reviews

4.91
610 verified reviews
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Amazing

Dean Ramsey & Zak Ramsey
4th Apr 2024
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

The place looked really nice and trendy it had lots of equipment for when you cut your hair and friendly people👍

Zak - 9 years old

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Response from Hair By Elements

Dear Dean & Zak,

Thank you so much for taking the time to leave us such a lovely review! We're happy to hear that you both enjoyed our salon's atmosphere and amenities. Our team works hard to ensure that every visit is comfortable and enjoyable for our clients, regardless of age. We're glad that Zak had a positive experience with us!

We hope to welcome you back again soon for more great haircuts and friendly service.

Best,
The team at Hair By Elements

Great New Style

Sharon B
30th Mar 2024
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

I love my new haircut. The staff were also really friendly and positive.

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Response from Hair By Elements

Hi Sharon,

Thanks for taking the time to leave us a review. We are delighted to hear that you love your new haircut and had a positive experience with our staff. We strive to create a friendly and welcoming atmosphere for all our clients.

If there's anything else we can do to make your next visit even better, please let us know. We can't wait to have you back at our salon.

Wishing you great hair days ahead!

The team at Hair By Elements

Curly haircut

Carmel Butt
26th Mar 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Fab haircut with the lovely Ben.
Great service, welcoming with such a lovely atmosphere.- thank you!

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Response from Hair By Elements

Dear Carmel,

Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a fabulous haircut with our stylist, Ben. We will be sure to let him know of your kind words.

It makes us even happier to know that you enjoyed our welcoming atmosphere and great service. We strive to make all of our clients feel comfortable and leave with a positive experience.

Thank you again for choosing to visit our salon. We cannot wait to have you back in the future.

Best,
The team at Hair By Elements

Curly haircut

Carmel Butt
26th Mar 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Fab haircut with the lovely Ben.
Great service, welcoming with such a lovely atmosphere.- thank you!

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Response from Hair By Elements

Hi Carmel,

Thank you so much for taking the time to leave us such a sweet review! We're glad to hear that you had a fab haircut with our lovely stylist Ben. Our team strives to provide great service and a warm, welcoming atmosphere for all of our clients. We appreciate your kind words and we hope to see you again soon.

Take care,

The team at Hair By Elements

Thank you, such a treat!

Justine Bloemink
25th Mar 2024
Team Member: Kerry
5.0
Appointment verified by SaloniQ Software

All very good! I’ll be back!

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Response from Hair By Elements

Hi Justine! Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon and we can't wait to have you back again! Our team is dedicated to providing the best services and we are glad to know that you were satisfied with your visit. If you ever need anything, don't hesitate to let us know. Thank you for choosing us and we look forward to seeing you soon. Warmly, The team at Hair By Elements

Great haircut

Ann Pearmain
25th Mar 2024
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Always friendly excellent manner great haircut

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Response from Hair By Elements

Hi Ann,

Thank you so much for taking the time to leave such a lovely review for us! We're thrilled to hear that you had a great experience at our salon and that you were pleased with your haircut. Our team always strives to provide friendly and excellent service, so it's great to know that we were able to make you feel welcomed and satisfied.

We can't wait to have you back at our salon, and we look forward to giving you another great haircut. Till then, take care and have a wonderful day!

Best Regards,
The team at Hair By Elements

Excellent haircut and all round experience.

Joan Hanmer
14th Mar 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Another fabulous cut by Ben. Always a good experience.

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Response from Hair By Elements

Hi Joan, thank you for taking the time to leave us such a lovely review! We are so glad to hear that you always have a good experience with Ben and love your cut! We truly appreciate your ongoing support and we look forward to seeing you again soon. Our team at Hair By Elements is always here to make sure you leave feeling fabulous. Take care and stay well!
- The team at Hair By Elements

Cut & blowdry

Lisanne Millar
12th Mar 2024
Team Member: Kateryna
5.0

Excellent cut.

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Response from Hair By Elements

Hi Lisanne,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had an excellent cut at our salon. Nothing makes us happier than satisfied clients!

We take great pride in delivering exceptional haircuts and it means a lot to us that you noticed the quality of our work. We hope you enjoyed your experience and we can't wait to see you again!

Best regards,
The team at Hair By Elements

Amazing experience getting my hair done.

Charuna Taylor
10th Mar 2024
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

I had a really good experience with Anastasia doing my hair smoothing treatment. She was very approachable and thorough when explaining the whole process. She did my consultation and my treatment. I am very appreciative of the team for going above and beyond trying to shuffle the appointments to ensure they were able to fit me in earlier.

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Response from Hair By Elements

Dear Charuna Taylor,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Anastasia during your hair smoothing treatment. We take pride in providing thorough and approachable services, and we are glad she made you feel comfortable.

We understand the importance of flexibility and are happy to hear that our team was able to accommodate your appointment to fit your schedule. We always strive to go above and beyond for our clients.

We hope to see you again for your future hair needs.

Best regards,
The team at Hair By Elements

Fantastic service

Ewelina
8th Mar 2024
Team Member: Jo
5.0

Jo provides a great service from start to finish, welcoming, relaxed and friendly atmosphere... always listen to what you want done .Thank you!

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Response from Hair By Elements

Hi Ewelina,

Thank you for taking the time to share your positive experience at our salon. We are happy to hear that Jo provided you with a great service and created a welcoming and relaxed atmosphere. Our team always strives to listen to our clients' needs and we are glad that we were able to meet your expectations.

We truly appreciate your kind words and your recommendation. It means a lot to us that you had a great experience at our salon. We hope to see you again for your next appointment.

Best wishes,
The team at Hair By Elements

Hair cut

Debra Cook
6th Mar 2024
5.0
Appointment verified by SaloniQ Software

Lovely salon sorry forgot the name of who done my hair. But she was lovely

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Response from Hair By Elements

Hi Debra,

Thank you so much for your kind words about your experience at our salon. We are delighted to hear that you enjoyed your visit with us.

We understand that it can be easy to forget small details like names, but we are so happy to hear that our stylist left a lasting impression on you. We will be sure to pass along your compliments to her!

Please don't hesitate to come back and see us again soon. We would love to have you back in our salon.

Best regards,
The team at Hair By Elements

Hair cut

Debra Cook
6th Mar 2024
5.0
Appointment verified by SaloniQ Software

Really lovely salon sorry forgot the name of hairdresser I had.

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Response from Hair By Elements

Hi Debra,
Thank you so much for taking the time to leave a review for us! We are thrilled to hear that you had a great experience at our salon. We strive to create a lovely and welcoming atmosphere for all of our clients.
Thank you for your kind words. The name of your hairdresser was Kerry, and we are happy to hear that they did a great job.
We appreciate your support and hope to see you again soon.
Best,
The team at Hair By Elements.

App today cut and blow dry

Lesley Smith
4th Mar 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Was pleased with the appointment

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Response from Hair By Elements

Dear Lesley,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you were pleased with your appointment at our salon.

We strive to provide top-notch services and it's wonderful to hear that we met your expectations. We hope to see you again soon for another excellent experience.

Warm Regards,
The team at Hair By Elements

Perfect again

Sheren Holder
29th Feb 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Ben has done another good colour and cut. My hair is in the best condition it has ever been since he’s been looking after me. Products are really good, colour lasts from one appointment to the next. Good atmosphere, friendly staff, and lovely beverages, won’t go anywhere else!

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Response from Hair By Elements

Hi Sheren Holder,
We are delighted to hear that you enjoyed your recent visit to our salon. Thank you for taking the time to share your positive feedback with us. It's wonderful to hear that Ben once again provided you with a great colour and cut. We take pride in ensuring our clients' hair is in the best condition. We also appreciate your kind words about our products and atmosphere. It means a lot to our team to know that you won't go anywhere else. Thank you again for choosing Hair By Elements, we look forward to seeing you again soon.
Best,
The team at Hair By Elements

Colour and haircut

Mrs Aylin Demirdag
27th Feb 2024
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Amazing looking hair as always.

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Response from Hair By Elements

Dear Mrs Aylin,
Thank you so much for leaving such a kind review! We are thrilled to hear that you are always pleased with your hair when you visit our salon. We strive to provide exceptional services and it is truly rewarding to hear when our efforts are appreciated.
We appreciate your support and look forward to seeing you again soon.
Warmly,
The Hair By Elements Team

Excellent Always!

Ramesh Sadhwani
27th Feb 2024
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Very warm and welcoming staff! Shane consistently provides an excellent haircut paired with very friendly service! Truly a Five-Star establishment 👏👏👏👏👏

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Response from Hair By Elements

Hi Ramesh,

Thank you so much for your kind review and for taking the time to share your experience at our salon. We are thrilled to hear that you had a great time with us and that Shane provided you with an excellent haircut and friendly service. We strive to provide a warm and welcoming atmosphere for all our clients, so we are overjoyed to know that you felt comfortable and enjoyed your visit.

We appreciate your support and for giving us five stars, it means a lot to us. We will make sure to pass along your compliments to Shane and the rest of the team.

We can't wait to see you again at Hair By Elements.

Best,
The team at Hair By Elements

Super cut and style

Fiona Mettrick
22nd Feb 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I’m very happy with my hair. Jo discussed what I wanted fully and gave me a very stylish cut.

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Response from Hair By Elements

Hi Fiona!

Thank you so much for leaving us a review. We are thrilled to hear that you are happy with your hair and that Jo was able to give you a stylish cut. Our team takes great pride in making sure our clients' needs are met and we're glad to hear that your expectations were fully discussed beforehand.

We look forward to seeing you again soon for your next visit. Always remember, at Hair By Elements, it's not just about the hair, it's about the experience.

Take care!

The team at Hair By Elements

Hair cut and colour

Tina Fawcett
17th Feb 2024
Team Member: Shane
4.5
Appointment verified by SaloniQ Software

Shane is very attentive and professional. Love the atmosphere in the salon, awaits friendly .

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Response from Hair By Elements

Hi Tina,

Thank you so much for your kind words and for taking the time to leave us a review! We are delighted to hear that you had a positive experience at our salon. Shane is indeed a fantastic stylist and we are glad that he made you feel well taken care of during your visit.

Creating a friendly atmosphere for our clients is something we truly value, and we are happy to know that it was something that stood out to you. Thank you for your support and we can't wait to see you again soon!

Warmly,
Team at Hair By Elements

Great hairdressers

Wendy Long
14th Feb 2024
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Fantastic experience ! Anastasia is a great stylist who is friendly and does a great job! Always come out feeling 100per cent better!

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Response from Hair By Elements

Hi Wendy, thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a fantastic experience with Anastasia at our salon. She is a talented and friendly stylist who always strives to do her best for our clients. We're happy to know that you always leave feeling 100% better - that's our goal! Thanks again for your kind words and we look forward to seeing you again soon. Take care, The team at Hair By Elements.

First time in salon for years

Claire Smith-Knox
8th Feb 2024
Team Member: Shane
4.5
Appointment verified by SaloniQ Software

I hadn’t had a salon experience in several years but wanted a treat as a new mum. Shane listened to what I wanted and talked his way through every stage. Highly recommend for a mummy make over

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Response from Hair By Elements

Hi Claire,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience at our salon, especially after not having a salon experience in a while.

Our team values communication and ensuring our clients are heard, so we're happy to hear that Shane took the time to listen and talk through each stage with you. We also love helping new mums feel pampered and refreshed, so thank you for choosing our salon for your mummy make over.

We appreciate your recommendation and would love to have you back at our salon anytime. Congratulations on your new role as mummy, and we hope to see you soon.

Best regards,
The team at Hair By Elements

Always the best

Audra Williams
8th Feb 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Once again delighted with my haircut from Ben. x Goes above and beyond every time and always a pleasure to spend time with him.

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Response from Hair By Elements

Hi Audra,

Thank you so much for taking the time to leave such a lovely review about your experience at our salon. We are thrilled to hear that Ben provided you with another fantastic haircut and that you always enjoy spending time with him. We are lucky to have him on our team!

We truly appreciate your continued support and look forward to seeing you again at Hair By Elements. Take care!

Sincerely,
The Hair By Elements Team

Very nice

Isabelle Watson
6th Feb 2024
5.0
Appointment verified by SaloniQ Software

Kateryna very lovely ,friendly and concienscious. Very happy with my haircut thank you. Glad to notice the 50% discount sign and to be available.

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Response from Hair By Elements

Hi Isabelle,

Thank you for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Kateryna and that you are happy with your haircut.

We always strive to provide the best service and it’s great to know that our 50% discount sign caught your attention.

We look forward to seeing you again soon and helping you achieve your desired look. Thank you for choosing us for your hair care needs!

Best,
The team at Hair By Elements

5 Star Service and Colouring

Carol Parradine
6th Feb 2024
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

My hair colour and condition has truly never looked so good. I had an initial consultation with Hayley at which she was very patient, listening to my concerns. I then had my colour and highlights on Saturday and a blow dry. I walked out of the salon feeling a million dollars. Hayley is fantastic and everyone in the salon made me feel welcome and relaxed. It really was such a treat. I have already booked to go back.

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Response from Hair By Elements

Dear Carol,

Thank you so much for taking the time to leave us such a kind and positive review! We are so glad to hear that you had a great experience with our stylist Hayley and that you were happy with the end result. We always strive to make our clients feel relaxed and welcomed, and we are thrilled to hear that we achieved that with you.

Your satisfaction is our top priority, and we are thrilled that you have already booked your next appointment with us. We can't wait to see you again and continue providing you with exceptional hair services.

Warmly,

The team at Hair By Elements

5 Star Service and Colouring

Carol Parradine
6th Feb 2024
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

My hair colour and condition has truly never looked so good. I had an initial consultation with Hayley at which she was very patient, listening to my concerns. I then had my colour and highlights on Saturday and a blow dry. I walked out of the salon feeling a million dollars. Hayley is fantastic and everyone in the salon made me feel welcome and relaxed. It really was such a treat. I have already booked to go back.

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Response from Hair By Elements

Hi Carol,

Thank you for taking the time to leave such a lovely review for our salon. We are beyond thrilled to hear that you had a great experience with Hayley during your initial consultation and hair appointment. We always strive to listen to our clients' concerns and provide them with the best service possible.

It is our goal to make every client feel confident and beautiful when they leave our salon and we are so happy that you felt like a million dollars after your visit with us. We appreciate your kind words about our team and we can't wait to welcome you back for your next appointment.

Thank you again for choosing us and we look forward to seeing you soon.

Best regards,

The team at Hair By Elements

Amazing

Silva Dhane
5th Feb 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I have been a client of Jo for 7 month, I can’t recommend her enough! Great at hair and just an amazing person! The entire team are so welcoming and always leave feeling and looking great! Couldn’t imagine going anywhere else♥️

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Response from Hair By Elements

Dear Silva Dhane,

Thank you so much for taking the time to write a lovely review about our salon. We are thrilled to hear that you have had a great experience with Jo and our team. It's wonderful to know that you feel welcomed and leave feeling and looking great after each visit.

We truly appreciate your support and recommendation. It means a lot to us that you couldn't imagine going anywhere else. We are committed to providing top-notch services and creating a comfortable atmosphere for all our clients.

We can't thank you enough for your kind words. It's customers like you who make us love what we do even more. We can't wait to see you again soon!

Best,
The team at Hair By Elements

Brilliant Experience

Alana
3rd Feb 2024
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

First time seeing Hayley today and she was brilliant. I'm growing out my highlights and was getting frustrated with the obvious difference between the ends and roots. Hayley put on a toner which has helped no end and also gave me a fantastic cut and blow dry. She listened to what I wanted and my hair looks and feels amazing!

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Response from Hair By Elements

Hi Alana,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Hayley during your recent visit to our salon. Your satisfaction is our top priority, and we are glad that Hayley was able to help with your hair transition by applying a toner and giving you a fantastic cut and blow dry. We will make sure to pass on your kind words to Hayley.

We always strive to listen to our clients and give them the best service possible. It's great to know that your hair looks and feels amazing after your appointment with us. We hope to see you again soon for another pampering session!

Best regards,
The team at Hair By Elements

7 year old hair cut

Megan Stewart
19th Jan 2024
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Listened and helped with choosing a style. Discussed length options throughout. Friendly and engaged with my son.

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Response from Hair By Elements

Hi Megan,
Thank you so much for taking the time to share your experience at our salon. We are pleased to hear that our team was able to assist you with choosing a style and discussed length options with you throughout the process. We strive to create a welcoming and positive environment for all our clients, including your son. We are delighted that he felt comfortable and engaged during his visit. We appreciate your feedback and hope to see you both back at our salon soon.
Best,
The team at Hair By Elements

Opposite of what I had asked for

Aishe Singh
16th Jan 2024
2.0
Appointment verified by SaloniQ Software

Went in for a correction, the tone of my hair was okay when they fixed it.

However, I showed them pictures and said I wanted it back to a blonde ombré on the ends but now I left with more grey/black ends than it was before.

When I questioned it at the end she said “Your hairs in bad condition as it’s been pre-dyed so the colour didn’t take” But, I saw black dye being put all the way to the end tips of the longest strands of my hair.

But after a previous hair nightmare that left my ends dark and grey, I explained I wanted my ends as light as possible, knowing I was upset from the grey the last place used… I’m really disappointed that I left with jet black ends.

I liked my stylist, she was lovely and I would have genuinely left really happy with the tone of my hair if it wasn’t for the jet black ends, which she was only meant to put on the top near the roots of my hair.

Dying jet black on the longest stranded ends, knowing I was upset with the dark grey toner that was put in before, and knowing I wanted the ends light and bleached, completely destroyed my experience. Really upset with the jet black after asking for light bleached ombré ends.

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Response from Hair By Elements

Dear Aishe,
We appreciate you taking the time to share your feedback with us regarding your recent hair color correction appointment. Your satisfaction is of the utmost importance to us, and we want to address your concerns to ensure you have a positive experience with our salon.
In response to your concerns, we would like to provide some insight into the process we followed during your appointment. As you mentioned, your hair was in a porous condition, and as also mentioned you were not happy with your hair from your previous salon and wanted a cooler result as you felt it was too warm.
Our specialist recommended a correction that involved carefully addressing the colour issues and to have at least 4 – 6 inches cut off to get the best result.
It is important to note that no jet black dye was used on your hair, or applied to the ends.
After our discussion today we look forward to seeing you on Thursday where we can assess where we are and how we move forward.
Kind Regards
Jackie
Salon Owner

5* as usual

Susan Hutchinson
11th Jan 2024
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

5* treatment as usual

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Response from Hair By Elements

Hi Susan! Thank you so much for taking the time to leave us a lovely review. We're thrilled to hear that you had a 5-star experience with us. Our team works hard to provide outstanding treatments to all of our clients. We're so glad that you've become a regular and that we can consistently meet your expectations. We can't wait to have you back for your next visit. Thank you again for choosing Hair By Elements. See you soon!
Warmly,
The Team at Hair By Elements

Highlights and blow dry

Michaela Cox
6th Jan 2024
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Excellent and amazing service from all the team. Special thank you to Shane, for always making my visit so amazing, well looked after with drinks and exceptional service. Absolutely love the colour and blow dry. Thank you again Shane. Will be back again.

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Response from Hair By Elements

Hi Michaela,
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had an excellent and amazing experience at our salon. We understand how important it is to feel well taken care of during your visit, and we are delighted to hear that Shane always goes above and beyond in providing exceptional service. We will be sure to pass along your kind words to him.
We are also glad to hear that you love your new hair colour and blow dry. We always strive to make our clients look and feel their best.
Thank you for choosing Hair By Elements and we can't wait to welcome you back to our salon.
Best regards,
The team at Hair By Elements

Hair appointment

Brenda conlan
6th Jan 2024
Team Member: Rachel
5.0

I enjoyed the whole experience the stylist was wonderful and the rest of the staff were very nice and helpful

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Response from Hair By Elements

Hi Brenda Conlan,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you enjoyed your experience at Hair By Elements. Our team takes great pride in providing excellent service to our customers and we are happy to hear that it did not go unnoticed.

We will be sure to pass along your kind words to our stylist and the rest of the staff. Your compliments have put a big smile on all of our faces! We hope to see you again soon for another wonderful salon experience.

Best Regards,
The Hair By Elements Team

Fantastic Hairdressers

Michelle Dunn
5th Jan 2024
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

Amazing bunch of hairdressers , they are all professional, wonderful and listen to what you want. They go out of their way to make you comfortable and end up with the result you asked for .
I always walk away from there so happy and enjoy the conversations .

Thank you

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Response from Hair By Elements

Hi Michelle,

Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you had such a positive experience with our team of hairdressers. We take great pride in our professionalism, wonderful attitudes, and ability to listen to our clients' needs. It's always our goal to make sure our clients leave feeling comfortable and satisfied with the result they asked for.

We also love getting to chat with our clients and are so happy to hear that you enjoy our conversations. We truly appreciate your patronage and look forward to seeing you again soon.

All the best,
The team at Hair By Elements

Hair genius

Sarah Lockyer
30th Dec 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Ben does my hair and both my sisters and has for years. He’s a hair genius. Lovely lovely man. Tbh I didn’t really want to do a review because I don’t want to share him! The team are always great

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Response from Hair By Elements

Hi Sarah,

Thank you so much for your kind words! We are thrilled to hear that Ben has been taking care of your hair and your sisters' for years. He truly is a hair genius and we are lucky to have him on our team.
Our team always strives to provide the best service for our customers and we are glad you have had a great experience with us.

We can't wait to see you and your sisters again soon!

The Hair By Elements team

A+++++

Sarah Lewington
29th Dec 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Fabulous cut and colour as always. And excellent chat 🙂

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Response from Hair By Elements

Hi Sarah, thank you so much for taking the time to leave us a lovely review! We're thrilled to hear that you had a fabulous experience at our salon and are happy with your cut and colour. We're also glad you enjoyed our excellent chat – we always love catching up with our clients! We truly appreciate your patronage and hope to see you again soon.
Warmly, the team at Hair By Elements

Cut and blow dry

Jennifer Green
21st Dec 2023
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Rachel was as lovely as ever and did a great job making me look a lot less Worzel Gummidge and a bit more coiffed!

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Response from Hair By Elements

Hi Jennifer,

Thank you so much for taking the time to leave us your kind words! We are so glad that Rachel was able to make you feel great with her work. We strive for perfection every time and are always delighted when our efforts are recognised.

We always appreciate feedback. Your support means a lot to us, so thank you for your thoughtful review!

We hope to have the pleasure of styling your hair again soon.

Warm regards,
The Team at Hair By Elements

Christmas Hair

Anonymous
18th Dec 2023
Team Member: Shane
5.0

Always a friendly salon.

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Response from Hair By Elements

Thank you for your positive review! Here at Hair By Elements, we strive to make our customers feel welcome, and we're glad that you enjoyed your experience with us. We are committed to providing top-notch service, and we're thrilled to hear that you appreciated that. We hope to see you again soon! All the best, The team at Hair By Elements

Merry christmas

Ann Pearmain
16th Dec 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Atmosphere lovely all friendly hair cut just what I wanted

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Response from Hair By Elements

Hi Ann,
Thank you for sharing your experience at our salon. We are delighted to know that you enjoyed the atmosphere and our team was friendly. We are also thrilled that you are happy with your hair cut.
We strive to create a comfortable and welcoming atmosphere for all our customers, so we are glad that this was the case for you.
We hope that you will return soon and be sure to recommend us to your friends and family.
Thank you for taking the time to leave us your feedback.
From all of us here at Hair By Elements, have a great day.

Sincerely,
The team at Hair By Elements.

Great staff

Sarah
15th Dec 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Shane was really great. Very thoughtful and professional.

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Response from Hair By Elements

Hi Sarah,

At Hair By Elements, we pride ourselves on our excellent customer service. It’s wonderful to hear your experience with Shane was so positive and that he was thoughtful and professional. We hope you continue to enjoy our services and look forward to seeing you again soon.

Thank you for taking the time to leave a review - it means a lot to us here at Hair By Elements.

All the best,
The Team at Hair By Elements

Amazing haircut

Madeline Baker
15th Dec 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Had such a lovely experience at Elements, Shane was amazing and I’m so happy with my hair. Thank you again!

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Response from Hair By Elements

Hello Madeline,

Thank you for taking the time to leave us such a positive review about your experience at Elements. We are glad to hear your visit was pleasant, and that you love your hair. We are particularly grateful that you got Shane and we are certain he will be delighted to hear your kind words.

At Elements, we strive to make sure all of our customers receive an enjoyable, professional environment and great hair. If you are ever in need of a new look or style, we'll be here and willing to help.

Thank you again for your kind review,
The team at Elements

Today at the salon.

Joan Gray
13th Dec 2023
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

It was a pleasure, as always. Everyone so pleasant and helpful, especially Rachel.

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Response from Hair By Elements

Hello Joan,
Thank you so much for your kind words and for taking the time to write such a lovely review. We’re delighted that you enjoyed your experience with us and that we have such a friendly and helpful team. We are lucky to have Rachel and we always love hearing that you are enjoying your time here with us. It goes without saying that we value your feedback and can only hope that you will come back and visit us soon.

Warm regards,
The team at Hair By Elements

Was cut and blow dry

June
12th Dec 2023
Team Member: Jo
5.0

Excellent as always

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Response from Hair By Elements

Hi June,
Thank you very much for taking the time to leave your review. It's great to hear you're always happy with the service you receive here at Hair By Elements. We strive to make sure all our customers get the best possible experience and we're so glad you appreciate our hard work.

We're always here to listen to your feedback and take your comments on board. It means a lot to us that you're always so content after visiting and keep coming back.

We wish you all the best and look forward to seeing you again soon.

Best wishes,
The team at Hair By Elements

Anastasia- top colourist

Jane Farrington
11th Dec 2023
Team Member: Anastasia
5.0

Anastasia is the best colourist ever! Genuine, kind and considerate !

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Response from Hair By Elements

Hi Jane,
Thank you for your kind words about Anastasia. We are delighted to hear she is treating you so well and that you are pleased with your new hair colour. We are proud to have her as part of our Hair By Elements team.

We strive to ensure each of our customers leaves with a fantastic experience and will certainly pass along your kind words to Anastasia. We hope to see you again soon.

From the team at Hair By Elements.

Barber cut

Kevin Eldred
3rd Dec 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Always a pleasure

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Response from Hair By Elements

Hi Kevin,

Thanks so much for your review! We really appreciate you taking the time to leave your feedback. Hearing positive feedback like this makes us so proud of the hard work we're doing here at Hair By Elements.

We strive to ensure that all our clients leave with a smile and a great look, so we're really happy to hear that you have had a pleasant experience with us.

Thank you for your support - we look forward to seeing you again soon.

Best wishes,
The Team at Hair By Elements

Amazing!!!!

Hannah Noakes
2nd Dec 2023
Team Member: Jo
5.0

Jo! What can I say! Once again you smashed it. You’re always so kind. You colour and style my hair exactly how I want it every time. You always do such an Incredible job.. so thank you so much. You’re the best.

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Response from Hair By Elements

Hi Hannah,
Thank you so much for your kind words about Jo! We truly appreciate your feedback and strive to provide the best service. We are delighted to hear that each time you visit us, Jo is able to deliver the outcomes that you are looking for. We take great pride in the work Jo does and it is always lovely to have clients leave feeling happy with their experience.

We are glad that you have been able to enjoy our services and we look forward to seeing you again soon.

Kind regards,
Team at Hair By Elements

Hair Trim

Cherryl
30th Nov 2023
Team Member: Tamzin
5.0

I had a great experience, Tamzin did what I asked for which was very refreshing as I've been to many salons that do the opposite to what you ask for. I will definitely be back for my next trim.

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Response from Hair By Elements

Dear Cherryl,
Thank you so much for your valued feedback and taking the time to share your experience with us. We are so glad that you enjoyed it and found Tamzin to be very accommodating of your requests.

We pride ourselves on offering the highest levels of customer service, and so we are really pleased to hear that you felt your visit was a positive one.

We look forward to welcoming you back to Hair By Elements for your next trim.

Kind regards,
The Team at Hair By Elements

Amazing Transformation

Ciora Dillon
29th Nov 2023
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Lovely warm friendly welcome. The care and effort Rachel put into my hair was just amazing and the advise was valuable. Amazing transformation

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Response from Hair By Elements

Hi Ciora,

Thank you so much for your lovely review. We are so happy that you had a great experience at our salon. It means a lot to us that Rachel put in the effort and care to make sure that you had a positive experience. We realize how important advice can be when it comes to hair and value the feedback that you provide. We're glad you were pleased with the transformation.

It's always a pleasure to see you and we look forward to your next visit!

Thanks again,

The Team at Hair By Elements

Amazing Transformation

Ciora Dillon
29th Nov 2023
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Such a lovely experience. The welcome and friendliness of everyone is so warm and lovley. The effort that Rachel put into hair was amazing and the transformation was outstanding. She did such a fab job

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Response from Hair By Elements

Hi Ciora,

Thank you for your fantastic review - it means so much to all of us here at Hair By Elements. We are so pleased Rachel was able to make sure you had a great experience – she definitely knows her stuff! We love how passionate she is about helping our clients look their best and we are so pleased you felt so welcomed and well looked after. We truly appreciate your kind words about the service we provide.

We hope to see you again soon.

Warm regards,
The Team at Hair By Elements

Thank you!

Natalia
29th Nov 2023
Team Member: Shane
5.0

Excellent service as always for my son 👋

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Response from Hair By Elements

Hi Natalia,

Thank you for your kind words! We’re so happy that you and your son always enjoy your visit to Hair By Elements. We strive to deliver the best service possible so it’s great to hear that it’s going well for you. We’ll continue working hard to make sure you have an excellent experience each and every time.
Thanks again for your review and feedback! Best regards,
The Team at Hair By Elements

Fab experience as always

Sofia Erleigh
28th Nov 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Ben always makes me feel welcome and comfortable. Great new hairstyle today ⭐️

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Response from Hair By Elements

Hi Sofia,

Thank you for the kind words about your experience at our salon. It's important to us that our customers have a great experience every time they visit and we're glad Ben made you feel welcome and comfortable. We love seeing how our customers look and feel after their new hairstyle!

We strive to make sure all of our customers have the best experience, and thank you for recommending us to friends and family. We are grateful to have customers who have such positive feedback.

Thanks for choosing Hair By Elements for your hair needs.

Best wishes,

The team at Hair By Elements

Fab hair day

Allison B
25th Nov 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa was exceptional today as always. When i asked about layers Melissa talked me through the reasons why it would not achieve what I wanted and best way forward. Melissa listens and I feel completely comfortable and confident in the guidance given. Melissa is warm, friendly and an excellent hairdresser. The team are excellent too. I would recommend Elements without hesitation.

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Response from Hair By Elements

Dear Allison B,
Thank you for such a lovely review! We're so happy to hear that Melissa shared her professional advice and made you feel comfortable and confident in her guidance. We always strive to provide the best possible hairdressing experience and we're delighted that you enjoyed yours at Hair By Elements. It's great to hear you will be recommending us to all of your friends.

Thank you again for taking the time to leave such a positive review. We very much value your feedback.

All the best,
The Team at Hair By Elements