Hair By Elements

26 South Street, Bishop's Stortford, Hertfordshire, CM23 3AT

About us

Our clients tell us we are the best hair & beauty salon in Hertfordshire because of the high-quality services and excellent level of customer service they receive each time they visit.

We’ve been in business for more than 40 years and have been open in Bishop’s Stortford since 2003. We also have a fantastic sister business, The Skin Clinic at Urban Spa in Devoils Lane, Bishop's Stortford, which focuses solely on fabulous spa & beauty treatments.

Never one to stand still, we re-launched and reinvented our hair salon as Hair by Elements in 2018, creating a fun, friendly and family atmosphere at our salon in South Street.

We have moved into a three-storey building next door to our old salon and now have hair services on the ground floor, with a Nails Lounge, Tattoo Studio and hairdresser training area on the floors above.

Our hair colour area has also been hugely enhanced with a unique colour table. This means you no longer have to sit and look at yourself in a mirror while your hair colour is developing but can relax around the table (where you can even charge up your phone, tablet or other mobile devices).

As our clients know, we care hugely about the community in which we live and work so we have worked with local businesses wherever possible and have also done our bit for the environmnent, installing mainly LED lights.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 10:00 - 19:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:30 - 18:00
Sunday Day of Rest

Services

Hair

Reviews

4.91
610 verified reviews
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Filter by rating

Daughters hair cut

Natalie Alderton
22nd Nov 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Shane was fantastic, my daughter had autism and he was so easy going and made the experience so lovely
Thank you Shane

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Response from Hair By Elements

Dear Natalie,
Thank you for taking the time to share your experience with us at Hair by Elements. We are so pleased to hear that Shane made it a special and comfortable visit for your daughter. We understand how important this is!
We are committed to delivering top quality service to our customers and appreciate your kind words. The team at Hair by Elements are delighted that you had a great experience.
We hope to welcome you back in the future.

Kind regards,
The team at Hair by Elements

Colour and haircut

Mrs Aylin Demirdag
20th Nov 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Very happy as always.

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Response from Hair By Elements

Dear Aylin,

We are glad to hear you are always happy when visiting us at Hair By Elements! It is our top priority to ensure that all our customers leave feeling happier than when they arrived. We are so pleased you enjoyed your time and look forward to seeing you again soon.

Thank you for choosing us and for your continued support, we really appreciate it.

Many thanks,

The team at Hair By Elements

Amazing as always !!

Sam Murray
19th Nov 2023
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

As always, Rachel and Shane went out of their way to give the full salon experience! Great advice on colour too. Really happy. Highly recommend Elements

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Response from Hair By Elements

Hi Sam,
Thank you so much for your kind words! We are delighted that you had a great experience at Elements. We are incredibly proud of Rachel and Shane for their dedication to delivering the full salon experience! We're also delighted you were happy with the advice you were given on colour.

It is wonderful to hear that you were happy with the service you received and would recommend Elements. We hope to see you again soon!

Best wishes,
The Team at Elements

Excellent

Maria Bjelajac
17th Nov 2023
Team Member: Ben
4.5
Appointment verified by SaloniQ Software

Excellent service, friendly staff, offer on hair products

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Response from Hair By Elements

Dear Maria,
Thank you for taking the time to share your experience about our salon. It was our pleasure to serve you with excellent service and friendly staff. We're delighted to learn that you also took advantage of our offers on hair products.
We strive to continuously provide high quality results through our services and products. We value our customers and would love to continue delivering a pleasant experience to you in the future.
Once again, we thank you for your kind words and taking the time to provide us with feedback.

Warm wishes,
Team at the Salon

Fabulous stylist

Anonymous
17th Nov 2023
Team Member: Hayley
5.0

Thank you hayley for making me feel amazing after losing hair after baby. Incredible stylist xx

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Response from Hair By Elements

Thank you so much for the kind words! It is so rewarding to be able to make people feel amazing after going through a tough situation. Here at Hair By Elements, we strive to provide quality services to all of our clients. We are so glad that Hayley was able to help you in your time of need. Please let us know if there is anything else we can do for you.

Thanks again and take care!

From the team at Hair By Elements.

Cut and blow wave

Margaret Warner
15th Nov 2023
5.0

Loved the way Rachel cut my hair. Looks amazing. Cuppaccino a treat.

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Response from Hair By Elements

Hi Margaret,
We are so pleased to hear that you had a great experience with Rachel and enjoyed your cuppaccino. It's great to hear your hair looks amazing! It's always lovely seeing clients happy and satisfied with their services. We hope to see you again soon at Hair By Elements.

Warmest regards,
The Team at Hair By Elements

An outstanding work 💫

Micol
14th Nov 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

This is my second or third review about the amazing team staff, especially Anastasia, for her kindness, skill and always meet the needs of the customer. Thank you for your amazing work and support!

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Response from Hair By Elements

Hi Micol,

Thank you so much for your kind words about Anastasia. Our team work hard to provide great hair services for our customers and it's great to know that Anastasia is appreciated. It's very important to us that our customers feel welcome and cared for and we're grateful for your review.

We hope you come back soon to continue enjoying our amazing services.

Warm regards,
The team at Hair By Elements

Excellent hair cut

Anonymous
7th Nov 2023
5.0

Jo chatted to me about what I would like and what she recommended doing. She has given me an excellent hair cut. I’m very pleased with it.

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Response from Hair By Elements

Dear customer,
Thank you for sharing your experience with us - we are so pleased to hear that Jo gave you a great haircut. We take pride in our team and strive to provide excellent services that meet and exceed our customers' expectations. We value the trust that you have placed in us and thank you for giving us the chance to look after your hair.

Should you require any additional assistance in the future, don't hesitate to reach out to us. The team at Hair By Elements is always here to help!

Best regards,
The team at Hair By Elements

Cut & blow dry

Victoria Harding
3rd Nov 2023
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I was really pleased with my haircut. Jo really understood what I wanted.

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Response from Hair By Elements

Hi Victoria,
Thank you so much for taking the time to share your experience with Hair By Elements. We are so pleased to hear that Jo was able to provide you with the haircut you wanted. Team effort is so important here, and we appreciate your kind words!
We strive to provide the best possible experience to every one of our customers and we're so glad we achieved that with you!
Thank you again for your review - we really appreciate it.
Best wishes,
The team at Hair By Elements

Brilliant colour, cut and blow dry as always.

Camile Yeoman
31st Oct 2023
Team Member: Ami
5.0
Appointment verified by SaloniQ Software

Ami is brilliant and I am always always hapoy with my hair! Thank you Element's , we are so very lucky to have you here x

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Response from Hair By Elements

Hi Camile,

Thank you for taking the time to leave us your kind words. We are so glad to hear that you are always satisfied with the work of our stylist Ami! Our team at Hair By Elements is dedicated to providing excellent service and we are happy that we were able to meet your expectations.

If we can be of help in the future, please do not hesitate to let us know.

Thank you again for your kind words and for your continued support.

Warm regards,
The Team at Hair By Elements

Top notch

Gabrielle Vickery
25th Oct 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Excellent hair cutting skills, all round great hairdresser, funny, warm and welcoming, great team and salon. . 🥰

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Response from Hair By Elements

Hi Gabrielle,

Thank you for your kind words. We’re pleased to hear that our team and salon have given you an enjoyable experience. Here at Hair By Elements, we strive to provide all our clients with the highest quality and most professional service.

We hope you choose to visit us again soon, and we would be more than happy to assist you with your next haircare needs.

Many thanks for your review,

The team at Hair By Elements

Ben fantastic

Val Brown
20th Oct 2023
Team Member: Ben
5.0

Love Ben . He has been cutting my hair for years. He listens and always happy to look at new ideas xx

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Response from Hair By Elements

Hi Val,
Thank you for taking the time to review Hair By Elements. We're delighted to hear how much you enjoy Ben's haircuts. It's great that you're always open to trying something new!
We strive to provide great service to all our customers and we're glad you feel so supported. Please know that you can always come to us if you ever have any questions or want advice.
We appreciate your custom and look forward to serving you for years to come.
From the team at Hair By Elements.

Shane is the BEST

Teresa Higgins
19th Oct 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Shane always listens . Never assumes .lovely young man .

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Response from Hair By Elements

Hi Teresa,
We are so pleased to read your kind words about Shane! Here at Hair By Elements, we strive to provide our customers with an outstanding experience, and we are glad that you have enjoyed your time with Shane.

Thank you for taking the time to write a review about your experience with us. We really appreciate you sharing your positive feedback with us.

We hope to see you back in the salon sometime soon.

Take care,

The team at Hair By Elements

🌟🌟🌟🌟🌟

Kellie Tighe
19th Oct 2023
Team Member: Hayley
5.0

Moving into a new area and finding a new hair salon/stylist could not have been easier and most welcoming. I was paired with Hayley as I was looking for a new style/colour and she was amazing! Hayley listened and was patient with my ideas and really took her time in pairing the right colours that would suit my skin tone and hair quality and now I am on an exciting colour journey and cannot wait to go back! I highly recommend Elements!

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Response from Hair By Elements

Thank you for the great review! We're delighted that Hayley at Elements did an amazing job pairing the right colors for your skin tone and hair quality. We can't wait to see you again on your exciting color journey. Your recommendation means a lot to us. See you soon!
Hair By Elements

My fabulous, amazing hairdresser

Emma Williams
11th Oct 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

My gorgeous Ben always makes me smile and does the most amazing work. He is truly gifted and makes you feel so special. We have the best laughs and he sooooo cares about his clients. A friend for life ❤️

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Response from Hair By Elements

Thank you for the lovely review Emma! Ben is truly gifted, makes you feel special, and cares deeply about his clients. He's not just a service provider but a friend for life. ❤️
Hair By Elements

Wedding Hair

Mireille Els
11th Oct 2023
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Absolutely stunning hair done for my wedding day. Brought to life exactly what I had envisioned whilst providing such a happy, celebratory and likewise relaxing environment.

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Response from Hair By Elements

Thank you for your lovely review for Jo and her wedding day hair services. We're delighted that we could bring your vision to life in a happy and relaxing environment. It was our pleasure to be a part of your special day, and we wish you a lifetime of happiness! See you again soon as a Mrs!
Hair By Elements

I love my hair

Danielle Wylie
11th Oct 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Very professional, not overly chatty but not too quiet. Did my hair exactly how I wanted. Shane is the first male hairdresser I have had in 20 years, since I had a bad haircut from a male hairdresser in my teens.

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Response from Hair By Elements

Thank you for the great review! We're glad Shane did your hair just the way you wanted, and we appreciate your trust in him as your first male hairdresser in 20 years. We look forward to seeing you again.
Hair By Elements

Lovely haircut

Sofia Erleigh
9th Oct 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Brilliant haircut and amazing customer service

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Response from Hair By Elements

Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant haircut and enjoyed amazing customer service during your visit. Our team takes great pride in providing top-notch service and ensuring that our clients leave with the best possible experience.
Hair By Elements

Cut & blow dry

Jessica Armetta
9th Oct 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Brilliant and great Customer service as always

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Response from Hair By Elements

Thank you so much for your kind words and for taking the time to leave us such a positive review! We are thrilled to hear that you had a brilliant experience with our customer service team. Providing great customer service is always our top priority, and your feedback reaffirms the hard work we put into it.
Hair By Elements

First visit to Salon

Gina Graves
4th Oct 2023
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

It was my first visit to Elements. All the staff were so friendly and welcoming. Rachael was amazing, spoke about my hair before she started, cut it as I wanted . She advised me on colour which was great.

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Response from Hair By Elements

Thank you for your review of Elements! We're thrilled to hear that your first visit was great. Rachael did an amazing job with your hair, discussing your preferences before cutting and giving helpful color advice. We look forward to welcoming you back in the future.
Hair By Elements

Amazing Hayley

Lavina Strange
30th Sep 2023
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

She has got the skill,technique and personality.She gave a great consultation ,was very accommodating, very persuasive and genuine.She transformed my hair to what I dreamt it to be but never achieved getting it right.i have got asian hair so if you bring colour beautifully blended like deep dense chocolate then you must be really skillful and passionate to do it..thankyou Hayley just be the way you are and keep doing your brilliant workxxx

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Response from Hair By Elements

Thank you for your wonderful review! We're thrilled with your positive feedback about Hayley's skills and personality.
Hayley's great consultation, accommodating nature, and genuine approach truly stood out. We appreciate your support and look forward to serving you again.
Hair By Elements

Colour and cut

Sheren Holder
22nd Sep 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Wouldn’t go anywhere else. Ben always colours and cuts my hair perfectly, dark and blonde highlights to give my hair interest and a nice layered cut to give bounce and texture.

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Response from Hair By Elements

Thank you for the great review! We're thrilled with Ben's talent in coloring and cutting your hair. We appreciate your loyalty and can't wait to see you again for your next appointment. Your satisfaction is our priority, and we're here to make your hair look amazing!
Hair By Elements

The best colour and haircut ever!!

Cassie Moore
22nd Sep 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Always brilliant but Tamzin ,just gets what I want the perfect blunt cut .
Great product advice to keep it looking great at home

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Response from Hair By Elements

Thank you for your review! We're glad you're happy with our services and Tamzin's excellent blunt cuts. Your satisfaction means a lot to us, and we look forward to serving you again.
Hair By Elements

Best in town

Ann Pearmain
16th Sep 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

As always polite professional and cuts me hair just the way I like it and do not exploit with prices

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Response from Hair By Elements

Thank you for your lovely review Ann. We look forward to seeing you again at hair by Elements.

Amazing

Mariana Teixeira
14th Sep 2023
5.0

Every time Tamzin works on my hair, I’m blown away on how good she is!! I really love how my hair turned out at the end.

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Response from Hair By Elements

We're thrilled to hear you had another amazing experience at Hair by Elements. We look forward to seeing you again

Perfect

Anonymous
8th Sep 2023
5.0

Absolutely amazing woman. did my hair to perfection and was so nice, she took what I wanted exactly in to account and I couldn’t be happier with my hair

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Response from Hair By Elements

Thank you for your kind review of Hair by Elements. We look forward to seeing you again.

First class salon

Susan Hutchinson
5th Sep 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Always walk out of Element feeling like a million dollars….. thanks Ben ? you worked your magic as usual.

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Response from Hair By Elements

Thank you for your review Susan. We look forward to welcoming you back to Hair by Elements.

Fantastic

Claire Ward
2nd Sep 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Thank you to Melissa for cutting and styling my hair so beautifully.
Everyone was as friendly as ever.
Thank you

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Response from Hair By Elements

Thank you for your review Claire. We look forward to seeing you again at Hair by Elements.

Great Hair stylist/ salon

Julie O'loughlin
25th Aug 2023
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

I always value the experience I have at the salon and stylists are great!

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Response from Hair By Elements

Thank you for your review Julie. We look forward to welcoming you again at Hair by Elements

Blow Dry and Style

Anonymous
24th Aug 2023
5.0

Wonderful day for a group of very appreciative Adults with Learning Disabilities. Staff were so friendly and attentive, and extremely professional. We had lots of fun and the day was thoroughly enjoyed by everyone. Thank you all so much.

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Response from Hair By Elements

Thank you for your review. It was a pleasure having you all at Hair by Elements. We look forward to seeing you again!

Cut and blow dry

Fiona Mettrick
23rd Aug 2023
Team Member: Jo
4.5
Appointment verified by SaloniQ Software

Hi cut my hair exactly as I had asked. I am very pleased with hair cut and service I received.

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Response from Hair By Elements

Delighted you're satisfied! Jo created the haircut as you wanted. Your contentment with both the cut and service makes us happy. Thank you for sharing your positive experience! Hope to see you again soon ... Hair By Elements

Hair colour and cut blow dry

Jackie Dickinson
20th Aug 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Always amazing colour and cut with Anastasia. She always knows what is the best colour treatment and cut for my hair.

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Response from Hair By Elements

Thank you for your review Jackie. We look forward to seeing you again at hair by Elements for another great cut and colour with Anastasia

Perfect!

Pamela Johnstone
18th Aug 2023
Team Member: Anastasia
4.5
Appointment verified by SaloniQ Software

Great colour as always, always makes me feel better!

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Response from Hair By Elements

Thank you for your review Pamela. Always a pleasure to see you at the salon.

Always the best!

Mandy Atkinson
17th Aug 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Another wonderful time spent with the lovely Ben, who just happens to be the best hairdresser too!!

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Response from Hair By Elements

We're thrilled you had another wonderful experience with the talented Ben at Hair by Elements! Your feedback brightens our day.

Very Happy

Alexandra Brace
17th Aug 2023
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Very friendly, very positive, very polite made me feel good about my self. Also extremely happy with my hair cut

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Response from Hair By Elements

Thank you for your positive feedback! We're thrilled you enjoyed your experience at Hair by Elements and love your new haircut. We can't wait to welcome you back soon.

Alli B

Alison Burgess
12th Aug 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Such a lovely experience going to elements! Melissa is amazing & I know I can relax and enjoy in her very capable hands. All the staff are friendly & I would recommend a visit.

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Alli B

Alison Burgess
12th Aug 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Such a lovely experience going to elements! Melissa is amazing & I know I can relax and enjoy in her very capable hands. All the staff are friendly & I would recommend a visit.

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Response from Hair By Elements

We're thrilled to hear about your lovely experience at Hair by Elements! It's wonderful to know that Melissa's expertise made you feel relaxed and taken care of. Our friendly staff takes great pride in providing exceptional service. Thank you for sharing your feedback.

Fantastic

Kat Jezak
5th Aug 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Very experienced hairdresser with a great skill set and vision if client needs advice

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Response from Hair By Elements

We appreciate your feedback! Our skilled hairdresser at Hair by elements is always ready to offer expert advice. Looking forward to your next visit!

She completely got me!

Debroah Bass
29th Jul 2023
5.0
Appointment verified by SaloniQ Software

Rachel was brilliant. She understood my hair and cut it as short as I wanted it. The playlist in the salon was fabulous

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Response from Hair By Elements

Thank you for your kind review! Rachel is truly talented, providing the perfect cut you desired, and we're delighted you enjoyed our fabulous salon playlist. Your satisfaction is our priority, and we look forward to welcoming you back soon! Hair By Elements

Hayley - fantastic colour and cut

Diana S-A
28th Jul 2023
5.0

Absolutely brilliant service from Hayley who listened and advised to get exactly the results I wanted. Lovely, personable and diligent stylist. Thank you

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Response from Hair By Elements

Thank you for your glowing review! We are thrilled to hear that you had an absolutely brilliant experience with Hayley. Our team takes great pride in providing attentive and personalised service to ensure you get the results you desire.
Thank you for choosing us, and we look forward to serving you again in the future! Hair By Elements

Thank you

Maria Green
28th Jul 2023
Team Member: Jo
4.5
Appointment verified by SaloniQ Software

A lovely thorough wash and a 'tidy up' trim left me looking much smarter! Jo was friendly and knowledgeable. Although I think it was expensive I was pleased with the result.

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Response from Hair By Elements

We really appreciate your positive review of our services, particularly the cut and blow dry by Jo. Your satisfaction is paramount and we regularly assess pricing for the best value. We hope to welcome you back to Hair by Elements soon. Thank you for your kind words.

Excellent!

Anabelle
26th Jul 2023
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo was brilliant! She discussed my evening plans and then styled my hair perfectly for the event (1980s crimp) awesome!!

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Response from Hair By Elements

Hi Anabelle, thank you for the review, it was a pleasure doing your hair for such a fun occasion we're so glad you had a great experience and loved your finished look. we look forward to your next visit.

Amazing Colourist

Maheen Sarfraz
18th Jul 2023
Team Member: Tamzin
4.5
Appointment verified by SaloniQ Software

I've been to Elements a few times now & I've always found the staff to be really friendly & helpful. The salon has a fresh contemporary feel & is always spotless. In my opinion Tamzin is a very talented colourist she really understands my hair & blends in the colour perfectly.

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Response from Hair By Elements

Thank you for your fantastic review of hair by elements, we're thrilled you've found our staff friendly and helpful. Keeping our salon fresh and tidy is essential to us and we're glad you've noticed. Tamzin is a very talented stylist and colourist and we're happy to hear she understands your hair so well. We look forward to seeing you again soon at Hair by Elements

Excellent

Gaynor
16th Jul 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

As usual Ben done a fantastic job x

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Response from Hair By Elements

Thank you for your review Gaynor, we look forward to seeing you again at Hair by Elements

Outstanding hairdresser

Tasmyn Gorecki
14th Jul 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

I always go to Anastasia to do my hair and she always cuts it so well. I have fairly tight afro curls which aren’t the easiest to cut and style. She approaches hairdressing with lots of passion and she is also very friendly and easy to talk to. We always have fun and a chat when she does my hair.

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Response from Hair By Elements

Thank you for your lovely review Tasmyn. We look forward to seeing you again at Hair by Elements.

Great hair cut

Lesley Smith
14th Jul 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

As always very pleased with my hair

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Response from Hair By Elements

Thank you for your review Lesley, always a pleasure having you in the salon.

Exceptional

Issy Allan
11th Jul 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Every haircut I have with Ben is a truly rewarding experience! He is one-of-a-kind and I am asked, at least once a week: who cuts my hair. He takes this time to understand my limitations styling my hair in between appts and always sets me up well for the period in between.

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Response from Hair By Elements

Thank you for your review Issy. We look forward to your next visit with us at Hair by Elements

Pilgrimage

Ellen Mullins
11th Jul 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Exceptional always and lovely relaxed atmosphere. Very skilled stylist that knows the customer needs

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Response from Hair By Elements

Thank you for your review Ellen. We look forward to seeing you again at Hair by Elements

Highly recommend

Liz Fulcher
8th Jul 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin such a great stylist- so happy with the colour and cut. Great atmosphere- great coffee- great hair- great times! Highly recommend!!

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Response from Hair By Elements

Thank you for your review Liz. We look forward to seeing you again at hHair by Elements

Colour and cut

Laura Magee
7th Jul 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Anastasia always does a fabulous job with my hair 10/10 ?

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Response from Hair By Elements

Thank you for your review Laura. We look forward to seeing you again at Hair by Elements