Hair By Elements

26 South Street, Bishop's Stortford, Hertfordshire, CM23 3AT

About us

Our clients tell us we are the best hair & beauty salon in Hertfordshire because of the high-quality services and excellent level of customer service they receive each time they visit.

We’ve been in business for more than 40 years and have been open in Bishop’s Stortford since 2003. We also have a fantastic sister business, The Skin Clinic at Urban Spa in Devoils Lane, Bishop's Stortford, which focuses solely on fabulous spa & beauty treatments.

Never one to stand still, we re-launched and reinvented our hair salon as Hair by Elements in 2018, creating a fun, friendly and family atmosphere at our salon in South Street.

We have moved into a three-storey building next door to our old salon and now have hair services on the ground floor, with a Nails Lounge, Tattoo Studio and hairdresser training area on the floors above.

Our hair colour area has also been hugely enhanced with a unique colour table. This means you no longer have to sit and look at yourself in a mirror while your hair colour is developing but can relax around the table (where you can even charge up your phone, tablet or other mobile devices).

As our clients know, we care hugely about the community in which we live and work so we have worked with local businesses wherever possible and have also done our bit for the environmnent, installing mainly LED lights.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 10:00 - 19:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:30 - 18:00
Sunday Day of Rest

Services

Hair

Reviews

4.91
610 verified reviews
Service
Value
Result
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Atmosphere
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Wonderful!

Amy Rutterford
7th Jul 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin listened to what I was looking for, made me comfortable and confident to go a little different and outside of my comfort zone. I had so much fun laughing and swapping stories, and really enjoyed the bubbles too! I would add that the price seems to have increased, paying £227 for highlights and cut seems crazy to me but maybe I’m stuck in the 00’s and it’s down to cost of living crisis. Overall amazing experience and hairdressing, but quite expensive!

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Response from Hair By Elements

Thank you for your review Amy. We look forward to seeing you again at Hair by Elements

Great new revived hairstyle.

Carol Borshell
4th Jul 2023
5.0
Appointment verified by SaloniQ Software

My hairstylist Aimi suggested highlights instead of root retouch. To make it easier to integrate my grey hair. Very pleased. Would highly recommend.

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Response from Hair By Elements

Thank you for your lovely review Carol, Its always a pleasure to see you at Hair by Elements

Super hair colour

Jane Farrington
1st Jul 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Can’t talk highly enough of Anastasia. Friendly, Kind and thoughtful ; and excellent at choosing my colour !

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Response from Hair By Elements

Thank you for review Jane. We look forward to seeing you again at Hair by elements

Excellent hair cut

Hilary Selby
30th Jun 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Mellisa was amazing and did such a good job efficiently and she was really real and down to earth such nice person to chat too, best hair experience,

My hair was so damaged and not it’s fresh and have walked away also with good products

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Response from Hair By Elements

Thank you for your review Hilary. We look forward to welcoming you back at Hair byelements

Lovely visit

Janet Flack
29th Jun 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Lovely visit. Relaxed atmosphere and hair done exactly as I wanted

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Value
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Response from Hair By Elements

Thank you for your review Janet, we look forward to seeing you again at Hair by Elements

Great job

Luigina Ballarin
22nd Jun 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

As usual Shane has done a fantastic job :)

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Response from Hair By Elements

Thank you for your review Luigina, always a pleasure to see you at Hair by Elements

Colour and haircut

Anonymous
20th Jun 2023
5.0

Great hairstyling as always.

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Response from Hair By Elements

Thank you for review and we look forward to seeing you again in the salon.

Don’t be fooled by discount email!

Sue Stevens
19th Jun 2023
3.0
Appointment verified by SaloniQ Software

Tamzin was excellent she listened to what I wanted and asked me continued if I was happy with what she was doing, and the result was excellent, I was very happy with internet haircut

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Response from Hair By Elements

Hi Sue, Thank you for your feedback of your experience. I have contacted your via email regarding your review.

Cut and Blow Dry

Christine Bashford
16th Jun 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Excellent cut as always, lovely experience being pampered, I wish her a good birth of a son and hope that after a year she will return to the salon Cx

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Response from Hair By Elements

Thank you for your lovely review Christine, we look forward to seeing you again at Hair by Elements

Friendly team and lovely styling

Elizabeth Puller
15th Jun 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

I always feel so much better after I’ve been in to freshen up my colour and style. The team does my whole family’s hair and we are all well taken care of in a nice welcoming environment! Shane, Ben, Tamzin, everyone is great.

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Response from Hair By Elements

Thank you for your lovely review Elizabeth, we look forward to seeing you again at Hair by Elements

Fabulous!

Mandy Atkinson
14th Jun 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Aside from being a fabulous hairdresser, Ben is just a wonderful person.
I have come to Elements for many, many years snd wouldn't think of going anywhere else.

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Response from Hair By Elements

Thank you for your lovely review Mandy, we look forward to seeing you again at Hair by Elements

Rescued!

Pamela Johnstone
14th Jun 2023
Team Member: Anastasia
4.0
Appointment verified by SaloniQ Software

After an accident with my hair, Anastasia came to the rescue!

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Value
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Response from Hair By Elements

Thank you for your review Pamela, we look forward to seeing you again at Hair by Elements

Superb

Hanna Wisniewska
14th Jun 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Superb as always. Thank you. One more happy woman in Bishops Stortford ??‍♀️?

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Response from Hair By Elements

Thank you for your review Hanna, we look forward to seeing you again at Hair by Elements

Mrs

Dominique Dowlut
10th Jun 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Excellent service, lovely stylist couldn’t have asked for better

Service
Value
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Response from Hair By Elements

Thank you for your review, we look forward to seeing you again at Hair by Elements

Great cut and colour!

Debs Gostling
6th Jun 2023
5.0
Appointment verified by SaloniQ Software

Amii did an amazing cut and Tamsin did a fabulous colour. Lovely salon, friendly team. Very happy ?

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Response from Hair By Elements

Thank you for your lovely review Debbie, we look forward to seeing you again at Hair by Elements

Hair today!

Allison Burgess
3rd Jun 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Had my hair appt today and as always it was a lovely experience. Melissa is great and always achieves perfect results. The staff are friendly and the atmosphere is welcoming.

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Value
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Response from Hair By Elements

Thank you for your lovely review, we look forward to seeing you again at Hair by Elements

App today cut and blow dry

Lesley Smith
3rd Jun 2023
5.0
Appointment verified by SaloniQ Software

Very pleased with results

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Value
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Response from Hair By Elements

Thank you for your review Lesley, we look forward to seeing you again at Hair by Elements

TAMZIN YOU ARE AMAZING

Farah Qadir
1st Jun 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

If you want perfect highlights and great conversation from a truly talented young lady, Tamzin is the one. Asian hair is hard to highlight correctly, but she mastered it!

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Response from Hair By Elements

Thank you for your review Farah, we look forward to seeing you again at Hair by Elements

Satisfaction

Julie O'loughlin
27th May 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

All a pleasure going to this Salon. Always very happy

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Value
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Response from Hair By Elements

Thank you for your review Julie, we look forward to seeing you again at Hair by Elements

Rachel

Lucie Wadhoferoea
25th May 2023
5.0
Appointment verified by SaloniQ Software

Rachel was absolutely amazing, can’t recommend her enough ??

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Response from Hair By Elements

Thank you for your review Lucie, we look forward to seeing you again at Hair by Elements

Shane is brilliant ?

Tara Glynn
25th May 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

I always bring my little one to Shane, he loves him and won’t let anyone else cut his hair. He always makes him feel comfortable and cuts he’s hair perfect. Always leaves with a smile on his face! ?

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Response from Hair By Elements

Thank you for your review Tara, always a pleasure to see you! we look forward to seeing you again at Hair by Elements

Perfect!!

Serrin
24th May 2023
Team Member: Shane
5.0

Legit perfect experience, thank you so much ☺️

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Value
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Response from Hair By Elements

Thank you for your review, we look forward to seeing you again at Hair by Elements

Happy hair day

Rose-Marie Jenkins
24th May 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Very friendly and welcoming salon. The whole experience left me feeling good.

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Value
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Response from Hair By Elements

Thank you for your lovely review, we look forward to seeing you again at Hair by Elements

The best salon in Bishops Stortford

Jandiia Guasque
21st May 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Shane has been my hair dresser for quite a while now and I am very happy with my choice. After a few years of struggle trying to find the right place and service, I have to say that I was impressed with the staff at Elements. Thank you to all

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Value
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Response from Hair By Elements

Thank you for your review, we look forward to seeing you again at Hair by Elements

Mrs

June Fordham
20th May 2023
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

As alway very friendly and polite around excellent stylists

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Response from Hair By Elements

Thank you for your review June, we look forward to seeing you again at Hair by Elements

Simply the Best

Susan Hutchinson
19th May 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Best stylist, colourist in town ?

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Value
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Response from Hair By Elements

Thank you for your review Susan, we look forward to seeing you again at Hair by Elements

Blow dry

Anonymous
19th May 2023
Team Member: Anastasia
4.5

Pleasant experience other than price for a blow dry bit more expensive than I normally pay

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Response from Hair By Elements

Thank you for your review, we look forward to seeing you again at Hair by Elements

Hair smoothing

Laura Magee
18th May 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Fabulous result with hair smoothing by Anastasia

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Value
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Response from Hair By Elements

Thank you for your review Laura, we look forward to seeing you again at Hair by Elements

Cut and colour

Jo Bonser
11th May 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Amazing service as usual. Hair colour is perfect. Ben is my favourite ❤️

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Response from Hair By Elements

Thank you for your review Jo, we look forward to seeing you again

Updated me

Susan Newman
5th May 2023
Team Member: Jo
5.0

Staff are always friendly and welcoming. Jo listened to my hair style ideas and made them work for my hair. Very happy ?

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Response from Hair By Elements

Thank you for your review Susan, we look forward to seeing you again at Hair by Elements

Amazing

Evie Cross
29th Apr 2023
Team Member: Tamzin
4.5
Appointment verified by SaloniQ Software

was amazing, very kind and caring staff.

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Value
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Response from Hair By Elements

Thank you for your review. We look forward to seeing you again at Hair by Elements

Lovely highlights

Lucy Denial
27th Apr 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa put in some beautiful highlights into my hair this morning, and it really looks very natural. Thank you!

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Value
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Response from Hair By Elements

Thank you for your review and we look forward to seeing you again at Hair by Elements

Cut and blow dry

Jennifer Green
26th Apr 2023
4.5
Appointment verified by SaloniQ Software

I had Rachel who did wonders with my straggly mop.
She was very professional and also friendly

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Value
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Response from Hair By Elements

Thank you for your review and we're happy you enjoyed your experience at Hair by Elements

Friendly and professional

Alva Hill
19th Apr 2023
5.0
Appointment verified by SaloniQ Software

We have had a toddler haircut a few times here now and each time the stylists have been fantastic, making our little one feel comfortable (and well fed on biscuits ?). When calling up with the initial enquiry and when we were greeted at the salon by Nicole, she made us feel really welcome and made our experience even more perfect. Great work team!

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Response from Hair By Elements

Thank you for the review Alva we're so happy you all had a fantastic experience from start to finish we look forward to seeing you all on your next visit.

Highly recommended

Fiona Steele
18th Apr 2023
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Have a regular appointment at Elements - best salon in town.

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Response from Hair By Elements

Thank you for your lovely review of Hair by Elements Fiona. We look forward to seeing you again

Great experience

Sofia Erleigh
13th Apr 2023
5.0
Appointment verified by SaloniQ Software

Rachel looked after my preteen daughter and made her feel very special and grown up. Great haircut, we are both very pleased. Thank you so very much. We’ll be back again

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Response from Hair By Elements

Thank you for your review. We look forward to seeing you and your daughter again

Fantastic Amazing service

Michaela J Cox
8th Apr 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Shane is so amazing, makes you feel so warm relaxed and welcomed. So talented with hair styling and highlighting. And so good at advising on which products are best for your hair.

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Value
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Response from Hair By Elements

Thank you for your lovely review Michaela. We look forward to seeing you again at Hair by Elements

Love my hair!

Camile Yeoman
3rd Apr 2023
5.0
Appointment verified by SaloniQ Software

Had extensions, colour and cut with Amy, As always brilliant service and and absolutely love the results. I always look forward to having my hair done.

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Response from Hair By Elements

Thank you for your lovely review Cam, it's always a pleasure having you in the salon.

Wash, Cut & Blow-dry

Janet Isaacs
2nd Apr 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

A nice experience. . . Very happy with the cut.

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Value
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Response from Hair By Elements

Thank you for your review Janet, we look forward to seeing you again at Hair by Elements

Colour and cut - perfect!

Jane Farrington
2nd Apr 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

As ever, brilliant service from Anastasia. Lovely colours!

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Value
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Response from Hair By Elements

Thank you for your lovely review Jane. We look forward to seeing you again at Hair by Elements

Great cut and style

Christine
31st Mar 2023
Team Member: Melissa
5.0

Very pleased, always a good cut and style.

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Response from Hair By Elements

Thank you for your review Christine, we look forward to seeing you again at Hair by Elements

Superb

Hanna Wisniewska
29th Mar 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Pleasure as always to see Ben

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Response from Hair By Elements

Thank you for your review Hanna. We look forward to seeing you again

My first visit to Elements

Lynn Edmonds
24th Mar 2023
Team Member: Tamzin
5.0

This was my first visit and Tamzin understood the problems I had with my haircut and colour from another salon. She immediately put me at ease and suggested a plan of action. Tamzin has cut and styled my hair to perfection and I look forward to my next visit to sort out the colour. The salon has a lovely relaxed feel, good decor and friendly vibe.

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Response from Hair By Elements

Thank you for your lovely review Lynn, and we're happy to hear your enjoyed your first visit with us at Hair by Elements

Great atmosphere

Gaynor
24th Mar 2023
Team Member: Ben
5.0

It’s always a pleasure seeing Ben as I know Ben will let me know what suits my hair and I trust Ben completely, looking forward to experimenting next with the colours, get your thinking ? cap on Ben, much love ❤️ Gaynor ?

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Response from Hair By Elements

We look forward to seeing you again Gaynor. Thank you for your lovely review!

Great service and quality

Pearl Mason Smith
23rd Mar 2023
Team Member: Melissa
4.5
Appointment verified by SaloniQ Software

Great customer service as soon as I arrived and loved how my hair turned out!

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Value
Result
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Response from Hair By Elements

Thank you for your lovely review. We look forward to seeing you again at Hair by Elements

Cut and blow

Diane Baker
15th Mar 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

My hair has never looked better. Loved the way Tamzin blow dried my hair.

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Response from Hair By Elements

Thank you for your lovely review Diane. We look forward to seeing you at the salon again.

Fantastic Colour

Alana Young
5th Mar 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Had my highlights done with Tamzin and I couldn’t be happier. The colour is exactly how I wanted it and after a cut and blow dry my hair feels amazing too.

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Response from Hair By Elements

Thank you for your review Alana. We look forward to seeing you on your next appointment at Hair by Elements

Great as always

Anonymous
5th Mar 2023
5.0

Had another great experience at elements, and Clay did an amazing job again.

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Value
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Response from Hair By Elements

Thank you for your review. We look forward to seeing you again at Hair by Elements

Good experience

Sarah Watkin
28th Feb 2023
5.0
Appointment verified by SaloniQ Software

Clay was a delight & really looked after my hair colour

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Response from Hair By Elements

Thank you for your review Sarah. We look forward to seeing you again at Hair by Elements

Low lights

Emma Rowe
28th Feb 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa managed to alter my appointment to fit around what I had requested and I was so grateful! She toned down the blonde by adding some low lights and a really healthy cut. Super happy as always!

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Response from Hair By Elements

Thank you for your lovely review Emma. We look forward to seeing you again