Hair By Elements

26 South Street, Bishop's Stortford, Hertfordshire, CM23 3AT

About us

Our clients tell us we are the best hair & beauty salon in Hertfordshire because of the high-quality services and excellent level of customer service they receive each time they visit.

We’ve been in business for more than 40 years and have been open in Bishop’s Stortford since 2003. We also have a fantastic sister business, The Skin Clinic at Urban Spa in Devoils Lane, Bishop's Stortford, which focuses solely on fabulous spa & beauty treatments.

Never one to stand still, we re-launched and reinvented our hair salon as Hair by Elements in 2018, creating a fun, friendly and family atmosphere at our salon in South Street.

We have moved into a three-storey building next door to our old salon and now have hair services on the ground floor, with a Nails Lounge, Tattoo Studio and hairdresser training area on the floors above.

Our hair colour area has also been hugely enhanced with a unique colour table. This means you no longer have to sit and look at yourself in a mirror while your hair colour is developing but can relax around the table (where you can even charge up your phone, tablet or other mobile devices).

As our clients know, we care hugely about the community in which we live and work so we have worked with local businesses wherever possible and have also done our bit for the environmnent, installing mainly LED lights.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 10:00 - 19:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:30 - 18:00
Sunday Day of Rest

Services

Hair

Reviews

4.91
610 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Hair Cut and Blow Dry

Jackie Dickinson
27th Feb 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Anastasia always cuts and styles my hair beautifully always suggesting what would be best and how to look after my hair

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review Jackie. We look forward to seeing you again

Super colour and cut

Sian
17th Feb 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Absolutely beautiful pale lilac and rose colour - perfect for the Spring season, and a super cut to match. Very many thanks Ben!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Sian. We look forward to seeing you again at Hair by Elements

Happy customer

Anonymous
16th Feb 2023
5.0

My usual hairdresser was ill but the salon kindly were still able to fit me in. Clay cut my hair into a gorgeous blunt Bob, really happy with it, thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review. We look forward to seeing you again at Hair by Elements

Another excellent cut!!!

Joan Hanmer
15th Feb 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Always a pleasure to have my hair cut by Ben.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Joan. We look forward to seeing you again at Hair by Elements

Great cut

Dan Young
12th Feb 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

As always Shane did a great job on an old man’s hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Dan. We look forward to seeing you again at Hair by Elements

Blow dry

Zorana Pintar
11th Feb 2023
5.0
Appointment verified by SaloniQ Software

Clay did my hair today and I love it! She is polite, listened what I would like and delivered it! Thank you Clay for your effort,

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Zorana. We look forward to seeing you again at Hair by Elements

Blow dry

Zorana Pintar
11th Feb 2023
5.0
Appointment verified by SaloniQ Software

Clay did my hair today and I love it! She is very polite, listened what I would like and delivered it! Thank you Clay for your effort,

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review. We look forward to seeing you again at Hair by Elements

Highlights and Cut

Elizabeth Read
9th Feb 2023
Team Member: Tamzin
4.5
Appointment verified by SaloniQ Software

Fantastic service as always!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Elizabeth We look forward to seeing you again at Hair by Elements

Great colour

Pamela Johnstone
3rd Feb 2023
Team Member: Anastasia
4.0
Appointment verified by SaloniQ Software

As always Anastasia took time and really did a great job, making my hair look alive again!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Pamela. We look forward to seeing you again at Hair by Elements

Hair straightening

Anne Jones
3rd Feb 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Brilliant from start to finish

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Anne. We look forward to seeing you again at Hair by Elements

Colour / cut

Laura Magee
27th Jan 2023
Team Member: Anastasia
5.0

My hair always looks and feels fantastic after Anastasia works her magic .

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Laura. We look forward to seeing you again at Hair by Elements

Best hair cut in forever

Sophie Dyer
25th Jan 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Absolutely amazing haircut! Best Sharp cut I’ve ever had! Perfect! Will come back again!

Service
Value
Result
Cleanliness
Atmosphere

Hair

Louise Brockley
23rd Jan 2023
Team Member: Tamzin
4.0

Looked ok in the salon but when I got home my hair was fuzzy and unkempt - not smooth as I would have liked it and how it usually is. Could’ve dried it better myself. Will have to put it up or use straighteners tomorrow.

Service
Value
Result
Cleanliness
Atmosphere

Gents cut

Mark Longley
21st Jan 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Excellent visit. Great cut, great experience. Melissa is my type of stylist, sensible chat, “down to earth” approach. All good for me

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

hi Mark we're glad you enjoyed your experience, we look forward to seeing you in the future

Excellent

Vanessa Chater
20th Jan 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Shane made history! My husband told me my hair looked nice. That never happens! Thank you for a great cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thats great news!! We're glad your happy with your service we look forward to seeing you in the future

Lovely hairdresser

Debra Treadwell
20th Jan 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

The hairdressers is a lovely friendly place. I always feel welcome and the staff are very accommodating. It’s a pleasure having my hair cut

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you Debra for you lovely review we look forward to seeing you again soon

Review

Anonymous
19th Jan 2023
5.0

Very very good. Shane took his time and it paid off. I don't like like going to hairdressers but both Zoe and Shane took some of the stress out if the visit. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review we're glad you had a great experience and look forward to seeing you in the future

Great haircut

Lord Wriggers
17th Jan 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

I was lucky enough to get a short notice appointment today. From the moment you arrive you are greeted by the excellent front of house. I was offered a lovely hot drink which was most welcome on such a cold day. Haircut was exactly as I requested. Thanks Shane Always a warm welcome and a happy ending (great haircut).

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your amazing review of Hair by Elements. We're glad we could accommodate you at short notice. It was a pleasure having you in the salon and we look forward to seeing you again

The perfect Salon

Mandy Atkinson
15th Jan 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

As always, a, 'Cut above the Rest,' with Ben!
Would not dream of going anywhere else.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review, we look forward to seeing you again in teh salon

Staff

Tracy Coston
14th Jan 2023
4.5

After a disastrous perm the staff were absolutely amazing at looking after me and trying their very best to put it right.
I can't thank Jackie enough for her understanding and non judgmental approach, She was absolutely amazing.
I know that my hair will get the best treatment from the salon.
Thank you all so much x

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review Tracy. We look forward to seeing you again at Hair by Elements.

Highlights and fresh hair cut

Micol Antonini
13th Jan 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

This the third time for me in this saloon and as always, it’s a pleasure. Anastasia is so careful and caring whit every customer. In my case, she made beautiful highlights and a fresh hair cut. Thank you so much for your amazing job ♥️

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Than you for your amazing review. We look forward to seeing you in the salon again

Mrs

Luisa Stirrup
10th Jan 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Wonderful experience!
I feel beautiful!
Thank you Ben

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review. We look forward to seeing you again in the salon

Amazing!

Erica Jardim
9th Jan 2023
Team Member: Shane
5.0

Professional as always.
I always leave knowing I got the best hair style in the area. ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Erica. We look forward to seein gyou again at Hair by Elements.

Perm

Tracy Coston
9th Jan 2023
3.5
Appointment verified by SaloniQ Software

So disappointed, I could've cried.
I wanted a loose perm and to look modern and trendy, I was horrified, I tried to talk myself into liking it but it really is not what I wanted. I can't wait till it grows out.
It's so tight and I totally regret getting it done.
The staff are absolutely amazing and very kind but my hair is my pride and joy and right now I am full of regret

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for taking the time to call us regarding your appointment. We look forward to seeing you again on Saturday in regards to your previous appointment

Restful

Jacqui Robinson
8th Jan 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Anastasia is always a joy to be with and makes me feel relaxed. Her hairstyling skills are top notch.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Jacqui. We look forward to seeing you again at Hair by Elements

Regular trim

Kevin Eldred
27th Dec 2022
Team Member: Shane
5.0

Excellent cut as always, so pleasant atmosphere love all the staff.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Kevin. We look forward to seeing you again at Hair by Elements

A fabulous Christmas haircut

Nina Goraya
22nd Dec 2022
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa was absolutely fabulous and gave me great service and a beautiful haircut.before Christmas.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Nina. We look forward to seeing you again at Hair by Elements

Rubbish

Anna Degi
20th Dec 2022
1.0
Appointment verified by SaloniQ Software

Rubbish what you do there..

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Hi Anna, We're sorry that you felt you had to change your original 4 star review to a 1 star review. If you would like to call the salon, we would be happy to discuss your concerns.

Perfect Sunday morning

Sam Morris
18th Dec 2022
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Just spent another couple of hours at Hair by Elements. Tamzin is just brilliant I love my hair this time was highlights and it looks great thank you.
Mulled wine was appreciated too

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Sam. It was a pleasure seeing you and we look forward to seeing you again.

Hair cut

Anna Degi
17th Dec 2022
Team Member: Tamzin
4.0

Had a bad experince with another staff member but after all Tamzin did her magic and fixed my hair .
Thank you

Service
Value
Result
Cleanliness
Atmosphere

Cut and colour

Juli Carter
16th Dec 2022
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Always a pleasure seeing Ben., I’m never disappointed!!! He is open to ideas and listens to the client!!!! Fresh colour this time… on leaving the salon I got several compliments from strangers on how beautiful the colour was!!! Made my day!!!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review Juli. We look forward to seeing you again for your next appointment

Haircut and blow dry with Ben today

Jenny Davies
15th Dec 2022
Team Member: Ben
5.0

As always an excellent experience with Ben. I have been seeing Ben for many many years, he never disappoints.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Jenny. We look forward to seeing you again for your next appointment with Ben

Best haircut

Fionna Reeves
13th Dec 2022
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I have long hair. Only have my hair cut twice a year. Jo gives me that long lasting styling that gets even better as it grows out. Would not go anywhere else!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review Fionna. We look forward to seeing you again.

Cut and blow dry

Sue Pyne
13th Dec 2022
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Brilliant cut and blow dry. Tamzin was lovely and did a fantastic hair cut. I'm very pleased with it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Sue. We look forward to seeing you again

Pampered

Sue perkins
8th Dec 2022
Team Member: Melissa
5.0

Top class

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review. We look forward to seeing you again

Super hair do!!

Diane Baker
2nd Dec 2022
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo toned down my bleached hair and using salon products turned my hair soft and shiny..
Whilst shopping a sales assistant in another shop commented on how lovely my hair was! This confirmed to me how glamorous my new hair is and how amazing Jo is too.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Diane! It was a pleasure having you in the salon and we look forward to seeing you again.

Blow dry

Marianne Sheehan
29th Nov 2022
4.5
Appointment verified by SaloniQ Software

Fabulous as usual

Service
Value
Result
Cleanliness
Atmosphere

Superb

Hanna Wisniewska
25th Nov 2022
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Superb

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review Hanna. We look forward to seeing you again on your next visit at Hair by Elements.

Excellent service

Sue Loustalan
19th Nov 2022
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Always very friendly excellent cut and colour

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review Sue. We look forward to seeing you again on your next appointment.

Clay was fab

Jade Glover
19th Nov 2022
5.0
Appointment verified by SaloniQ Software

Amy (aka Clay) was great! Really lovely person very polite and she did a fab job with my colour, cut and blow dry. Even better I got a 40% discount on my colour and got fitted in last minute on a Saturday!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review Jade. We look forward to seeing you again.

Hair consultation

Diane Baker
18th Nov 2022
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Great advice for my hair type.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review Diane. We look forward to seeing you for your next appointment.

Hair cut

Maha Ahmed
17th Nov 2022
Team Member: Melissa
4.0
Appointment verified by SaloniQ Software

My son was so happy and I am glad as she listened so carefully and did the exact hair he was looking for
Thanks

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Hi Maha, thank you for your review we're glad you and your son are happy with his hair and stylist we look forward to seeing you in the future

Colour and blow dry

Julie O'loughlin
12th Nov 2022
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

She was brilliant has chosen my colour perfectly

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Hi Julie thank you for your custom we're glad you enjoyed your visit and look forward to seeing you soon.

Highly recommended

Anita Batt
8th Nov 2022
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Really friendly and very helpful with ideas

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thanks Anita for the great review we're glad you got some great inspiration, we look forward to your next visit

Highly recommended

Charlotte Batt
8th Nov 2022
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Always attentive, friendly and completely professional, will definitely be back

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Hi Charlotte thank you for your review, we're so pleased you had a great experience, we look forward to seeing you again soon.

Haircut and styling

Luisa Stirrup
7th Nov 2022
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

As always, my experience of having my hair cut and styled is excellent ! Ben is a brilliant and fantastic professional. I always feel so good and pretty after Ben has finished cutting and styling my hair. I feel very special from the moment I come in Elements hair salon !
It’s a very welcoming and friendly salon. The staff are attentive and Ben always makes me feel relaxed from the moment he sees me.
When Ben washes my hair, I enjoy the scalp message. It’s very soothing and I feel the stress leaving me.
Thank you, Ben, for always making me feel special, for your kindness and professionalism.
Ben is a very gifted hair stylist with a great knowledge of his profession.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your lovely review Luisa. We look forward to seeing you on your next visit at Hair by Elements.

Relaxed atmosphere

Janet Flack
3rd Nov 2022
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Very friendly staff and a relaxed atmosphere. Very pleased with the result as usual.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Hi Janet thank you for you lovely review we're glad you enjoyed you experience and love your hair, look forward to seeing you in the future.

Very happy with my new look

Cristina Asan
3rd Nov 2022
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

I am very happy with my new look. I love the colour and the haircut. Thank you for everything

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Hi Christina we're glad you love you new look and colour we look forward to your next appointment.

Best Salon in town

Sheren Holder
2nd Nov 2022
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Great atmosphere, friendly staff and above all come out with a great cut and feeling good. Ben has been my hairdresser for years and I wouldn’t dream of going anywhere else, worth the price!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Hi Sheren, thank you for the great review we look forward to your next visit

Hair colour

Joanna Difrancesco
1st Nov 2022
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Came in today and had a colour change and was so happy, Ben knew exactly what I wanted and the colour has come out perfect, thank you Ben x

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair By Elements

Thank you for your review Joanna. We look forward to seeing you for your next visit with us at Hair by Elements