M Salon Bishops Stortford, Hertfordshire

68 South Street, Bishop's Stortford, Hertfordshire, CM23 3AZ

About us

At M we are entirely dedicated to you.

As soon as you enter M, you will be completely absorbed in our unique salon experience; everything we do is designed to make you feel your most confident and beautiful self.

We all believe in the M ethos – F.O.C.U.S. Friendly, Open, Caring, Ultimate Service – it is this philosophy which defines us and sets us apart.

We are an Award Winning Salon, but our focus is always on you, ensuring you can relax, knowing you will receive our full attention, giving you the finest service and bespoke treatments tailored to you and your individuality.

Our Stylists and Technicians are all seasoned professionals and are trained to the highest quality, some have published work in glossy magazines, worked on shoots and won awards.

All we care about is how you feel, we will advise, but never tell you how to look.

You are an individual, and we will never forget that.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:30 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.89
1,185 verified reviews
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Filter by rating

Another fabulous haircut by Lauren

Anonymous
20th Dec 2017
5.0

Always thrilled by my haircuts from Lauren
She is extremely patient with me considering I am so fussy about my hair.

She is a true creative hair artist and I love coming to see her

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Lovely salon, with lovely stylists

Carly Lindborg
19th Dec 2017
5.0
Appointment verified by iSalon Software

Had Lauren cut my daughters and my hair now for almost 2yrs. She is lovely, friendly and very good at her profession. Highly recommend

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Restyle

Beth
17th Dec 2017
3.0
Appointment verified by iSalon Software

Although the customer service was jolly, friendly, and professional, I am deeply unhappy with me hair cut to the point where my depression has returned. The hairdresser did not listen to what I asked for and my hair is so much shorter. I feel very unattractive and would like my money back.

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Response from M Salon

Dear Beth, we are sorry to hear that your experience was not entirely positive and to your satisfaction. We aim to keep all our clients happy and try our upmost to achieve this. Please contact the management team and we will happily resolve this issue for you.

Stuart my hair hero

Lynn Allgrove
16th Dec 2017
5.0
Appointment verified by iSalon Software

Finally found my hair hero again. Its been a while!!. Love my hair. You never let me down. Merry christmas.

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Bouncy blowdry

Jess Freeman
15th Dec 2017
5.0
Appointment verified by iSalon Software

Best blowdry

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Amazing cut , unpleasant hair wash.

Anonymous
12th Dec 2017
5.0

I had a fantastic experience with kevin the other day, however the young girl who washed my hair ( short light brown hair ) wasnt very pleasant! She seemed to be grumpy and have a attitude towards me . I do not know what or if i have done anything to her however I certainly felt it .. my cut and blow dry was beautiful tho and will definitely be coming back .

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M Salon

Ana Davis
12th Dec 2017
5.0

Great relaxing place ...

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Haircut special

ANN Perry
10th Dec 2017
5.0
Appointment verified by iSalon Software

After 2 weeks still loving the haircut, many compliments (however husband did not notice ?) Thanks Olivia

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Restyle

Chanelle Evans
10th Dec 2017
5.0

Great salon experience. Was very happy with the service I received from Lauren. See you again in 6 weeks

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Lauren's cut

Anna
9th Dec 2017
5.0
Appointment verified by iSalon Software

V friendly so easy chatting. Listened carefully to what I wanted and checked at various points I was still happy with how it looked and what she was doing. Lovely cut done with great care. Extremely reasonable price. Thank you!

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Great friendly service

Rachael Wilsdon
8th Dec 2017
5.0
Appointment verified by iSalon Software

Friendly service every time and always get exactly what I want. Staff are knowledgeable about hair problems and give good advice about styling techniques and products. Always look forward to visits

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Another Great Haircut!

Lindsey Holland
2nd Dec 2017
5.0
Appointment verified by iSalon Software

After months of trying to find a salon that can actually properly style short / super short hair it was such a relief to find one!
Each visit we chat through the last haircut and anything I want to change; something I’ve not had before in other salons but just perfect.
All comments positive and negative are listened to and actioned.
Couldn’t ask for more.

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Great experience!

Leena
2nd Dec 2017
4.5
Appointment verified by iSalon Software

After having had disaster hairdresser experiences in the past year or so I have to say M Salon was brilliant, really attentative, caring and gave me a great stylish cut! The staff we great friendly and knowledgeable about their products and work. Gave me free trial samples for products to try as I couldn't decide which I should buy. I tried a few hairdressers in Bishops Stortford and none have been that great but I'll be back to M Salon, if you haven't tried them, you should!

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Brilliant

Elena Tesseyman
29th Nov 2017
5.0
Appointment verified by iSalon Software

I’m very happy with my colour and hair cut! Thanks Laura and Stuart! Creative, brilliant and very individual style!

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Hair cut

Anonymous
29th Nov 2017
4.5

Get service. Luke always listens and delivers a fantastic cut. Enjoy my time there and definitely recommend a visit

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First class experience

Heather Johnson
28th Nov 2017
5.0
Appointment verified by iSalon Software

Had a style review with Kevin & it was a very satisfying experience. Kevin went into great depth & sincere discussion to create a new style. I left it all up to him & came away feeling very happy. I highly recommend this salon for a very professional & classy experience

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Cut and blow dry

Michelle Boyd
25th Nov 2017
5.0
Appointment verified by iSalon Software

As always exceptional service and great cut with Collumb!

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Great cut for curly hair

Sam Schinkel
25th Nov 2017
4.5
Appointment verified by iSalon Software

Kevin really understands curly hair. He taught me how to manage my hair at home, plus given me a cut I love. Always great service.

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Cut and blow dry

Michelle Boyd
25th Nov 2017
5.0
Appointment verified by iSalon Software

As always exceptional service and great cut with Collumb!

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Excellent as ever

Sam Bhima
25th Nov 2017
5.0
Appointment verified by iSalon Software

Another excellent haircut and colour from the team at M.

Laura (colourist) and Luke (stylist) have given me the most consistently modern, easy-to-maintain and beautiful styles for the last 4 years. I have short, multi-ethnic hair, which has been a challenge for all but the best hairdressers. This team is probably the best I have ever had.

The service is relaxed but attentive, the tea and coffee are good and I always look forward to coming.

Thank you again.

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Amazing service as always

Charlotte Ombler
22nd Nov 2017
5.0
Appointment verified by iSalon Software

Luke & Lauren we’re amazing , both myself and my daughter had great cuts with brilliant service ... my daughter left saying they feel like family x

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Such a great salon!

Heather March
21st Nov 2017
5.0
Appointment verified by iSalon Software

Staff are lovely, really friendly vibe.
Luke always cuts my 7yr old’s hair with as much care & attention as an adult cut.
Highly recommend!

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Awesome

Jane Pickard
19th Nov 2017
5.0
Appointment verified by iSalon Software

Love my hair cut. Amazing experience.

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Excellent.. as always

Corrinne Hicks
18th Nov 2017
5.0
Appointment verified by iSalon Software

Thanks to both Laura & Zoe who did fab job on my hair as well as all the other staff who are friendly and welcoming. That's why I've been coming for years.

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Excellent place

Maree Folland
17th Nov 2017
5.0
Appointment verified by iSalon Software

I have tried many hairdressers in the area and this is by far the best. Luke is first class, really friendly, knows his stuff, doesn't go rogue on cutting, and spends as much time with you as you need. Absolutely recommend highly.

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Firt time customer

Samantha Wilde
17th Nov 2017
5.0
Appointment verified by iSalon Software

First time here and from walking in the door i found everyone to be really friendly. My hairdresser( apologies ive forgotten her name. Alziemers!) Lovely young girl with a dark pixie hair style was lovely very approachable and made me feel at ease. We went through what i wanted snd discussed products as im vegan. When finished the end product of my cut was amazing! She cut it beautifully! Prices are resonable too.Definitely reccommend to friends and i think ive found my hairdresser i will definately be a regular! Sll round good experience.

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Best experience in England

Larisa Kargaeva
17th Nov 2017
5.0
Appointment verified by iSalon Software

I was in M Salon with my mum one week ago and she is still very satisfied of the result. She doesn't speak English, so I translated everything for her and explained what kind of cut she wanted. They tried to make her feel comfortable and at ease. The staff was very kind and polite. If my mum comes again to England, she would like to have her hair cut in this lovely place. Thank you again for the experience!

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Sharp & edgy

Jackie Marshal
16th Nov 2017
4.5
Appointment verified by iSalon Software

Just had a new edgy haircut with the lovely Zoe.
Zoe is a warm, friendly person & I thoroughly recommend her & M.

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“Will definitely come back”

Sherry
13th Nov 2017
4.0
Appointment verified by iSalon Software

Good service in a friendly atmosphere.

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Haircut

Emma Spencer
11th Nov 2017
5.0
Appointment verified by iSalon Software

First time visiting the salon today -honestly the best hair cut experience I have had in a long time. Everyone is so friendly, will deffinetly be going back.

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Curly blow dry flat

Faye Procter
11th Nov 2017
2.0
Appointment verified by iSalon Software

Had a blow dry at 10:30 this morning and had it curled too. It’s already flattening at 14:30 despite the amount of hair spray used. She not only blow dried it straight and then curled it (whereas I would expect it to be curled as it was being blow dried and then curled) but I got charged £23 for it and then told that a cut and blow dry was on offer for £19. Very disappointing and won’t be returning.

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Response from M Salon

We are sorry to hear that your experience with us was not to your satisfaction. Please contact our management team as we would like the opportunity to rectify this for you. Our £19 offer is only available with certain stylists on certain days and times and this may not of corresponded to your booking time or stylist. Please see our promotions section on our website for further details.

Amazing

Jane
11th Nov 2017
5.0

Another great haircut at M Salon. I am always so pleased with my haircut and my stylist takes the time to find out exactly what I want. Thanks!

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Hair cut by Stuart at M

Jill Nelmes
8th Nov 2017
5.0
Appointment verified by iSalon Software

Had a great cut and blow dry from Stuart . really pleased with the result. He's such a nice person too!

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Colour and Cut

Laura Bradley
8th Nov 2017
5.0

Colour by Katie, cut by Stuart. Both fab.

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Megan Beattie

Megan Beattie
4th Nov 2017
5.0
Appointment verified by iSalon Software

This is my second time going to M salon. Brilliant service!! Always love my hair after and Olivia is fanatatic, would recommend her to everyone! X

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100% happy

Janice
2nd Nov 2017
5.0
Appointment verified by iSalon Software

Every second in the salon was welcoming and I’m very pleased with the service. Love my new hair cut & blow dry. Thank you

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Columb saves hair again!

Debbie Hunt
2nd Nov 2017
5.0
Appointment verified by iSalon Software

Thank you Columb for saving my hair again and turning it from a mess to a lovely sleek bob. Recommend M Salon for friendly warm service, great hair products and hair cutting. The best salon in Bishop's Stortford!

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Thank you Lauren

Jackie Dynamou
29th Oct 2017
5.0
Appointment verified by iSalon Software

Another great cut with Lauren. Thanks - see you soon!

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Fantastic service

Lucy Bennett
28th Oct 2017
5.0

Lovely salon staff. I’m always pleased with my haircuts. I would definitely recommend to anyone.

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Hair cut

Paul Hastler
27th Oct 2017
5.0
Appointment verified by iSalon Software

Stuart did a great job
And a really nice fella ?

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Love the restyle!

Andrada Corujan
26th Oct 2017
5.0
Appointment verified by iSalon Software

I absolutely love my restyle by Stuart! Awesome service !

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Exemplary service, as always!

Myra Gilligan
22nd Oct 2017
5.0
Appointment verified by iSalon Software

Had my colour and cut done with Kev and Laura last week - as always I am delighted with my colour and style. All the staff at M salon are incredibly professional, polite and accommodating - they could not have been more helpful and facilitated my every wish with my new baby. It truly is pleasure to visit, they always go above and beyond for their clients!

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Great service and value

A Calvin
21st Oct 2017
4.5

Booked Last minute appointment with new qualified . I was thrilled with my new haircut, price and service . :)

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six week cut

Eileen Campbell
19th Oct 2017
5.0
Appointment verified by iSalon Software

A lovely experience as usual

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Disappointed

Maggie
19th Oct 2017
2.0
Appointment verified by iSalon Software

I booked to have my hair put up as I was going to a wedding. My hair does have layers but my usual hair dresser left it long enough to put up as she knew I was attending a wedding. The young lady with whom I had the appointment unfortunately had no ideas as to how to do this. I suggested a simple chignon but was told my hair was too short. After 30 minutes of frustration for us both, I suggested a wash and blow dry. The adjoining stylist suggested how she would do it and the young lady did manage to put it up but it was not very neat. My daughter in law was next and asked for a plait around her crown and curls put into her long straight hair. Disappointingly, the curls had dropped by the time we had walked to the car park. On reflection, I should have spoken to a manager but I was getting more stressed as time went on. The young lady was very nice and was trying her best (which was why I left her a tip) but she did not have the experience and did not get support from other colleagues. After my experience I sadly could not recommend the salon and would not use it again.

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Response from M Salon

Dear Maggie, we are sorry to hear that you were disappointed with your experience here at M. We always do our upmost to satisfy our guests but clearly have not managed it on this occasion for which we apologise. We wish you had explained your dissapointment to us while in salon as we could easily have corrected any issues with the help of our hair up expert. Please contact our management team and we will do our best to correct any issue for you going forward.

Lovely job!

Julie Livermore
14th Oct 2017
5.0
Appointment verified by iSalon Software

Just had a cut and colour, great salon, everyone so kind and friendly, loving my new 'do' ?

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i reallt enjoy my visits

Sandra Mcadam
14th Oct 2017
5.0
Appointment verified by iSalon Software

kevin really listens to what i would like and in any caae knows what would suit me best.

I am a happy customer!

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Amazing

Sue spoke ringall
13th Oct 2017
5.0
Appointment verified by iSalon Software

I had a fantastic hair cut by Olivia and I can't wait to return the ambience of the salon was great. I would recommend others to visit

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New Do

Lisa Drake
13th Oct 2017
5.0
Appointment verified by iSalon Software

So very pleased with my new hair do
I really felt like I was listened to
And was given the best advice regarding my hairstyle and hair type

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Banished the grey!

Susan Judge
12th Oct 2017
3.5
Appointment verified by iSalon Software

Great friendly service getting my hair coloured this evening, good value except for the very very poor effort at drying my hair before I left. It's nice to leave with dry hair regardless of getting it cut but it's not included in the price here which was disappointing.

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Response from M Salon

Dear Susan, we are very glad you are happy with our salon and your colour service. We are sorry that you were disappointed with your rough dry. Our colour pricing guide does clearly state that a blow dry is not included in your colour service, and we do offer a full blow dry for £10 with one of our graduate stylists which may be the best option for you going forward. We look forward to seeing you again soon.