M Salon Bishops Stortford, Hertfordshire

68 South Street, Bishop's Stortford, Hertfordshire, CM23 3AZ

About us

At M we are entirely dedicated to you.

As soon as you enter M, you will be completely absorbed in our unique salon experience; everything we do is designed to make you feel your most confident and beautiful self.

We all believe in the M ethos – F.O.C.U.S. Friendly, Open, Caring, Ultimate Service – it is this philosophy which defines us and sets us apart.

We are an Award Winning Salon, but our focus is always on you, ensuring you can relax, knowing you will receive our full attention, giving you the finest service and bespoke treatments tailored to you and your individuality.

Our Stylists and Technicians are all seasoned professionals and are trained to the highest quality, some have published work in glossy magazines, worked on shoots and won awards.

All we care about is how you feel, we will advise, but never tell you how to look.

You are an individual, and we will never forget that.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:30 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.89
1,185 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Less of the talking

Anonymous
8th Oct 2017
2.0

We all have our own lives; our own problems, issues, work, etc. When we go to the hairdressers, we want to forget about it all and just get our hair cut. Is that too much to ask for? According to ***, apparently not. She would not stop talking about herself and her life. Sorry, but I am not interested. Hair cut was fine but won't be returning.

Service
Value
Result
Cleanliness
Atmosphere

Recommended!

Anonymous
7th Oct 2017
5.0

Olivia was lovely and she did a really good job of my hair. Loved the head massage too! Thank you!!

Service
Value
Result
Cleanliness
Atmosphere

First Visit

Anonymous
6th Oct 2017
5.0
Appointment verified by iSalon Software

Nice salon, friendly staff. Although the late deal was not with a more experienced stylist, I thought Olivia made a good job of my short cut and at a great price!

Service
Value
Result
Cleanliness
Atmosphere

happy hair!

Anonymous
5th Oct 2017
5.0

Thank you so much Katie and Zoe. Perfect result - AS always!! You're all so talented!!!

Service
Value
Result
Cleanliness
Atmosphere

Brilliant

Jacqui Hariss
5th Oct 2017
5.0
Appointment verified by iSalon Software

Great I'm not keen on having my hair cut but Stuart made it a nice experience and gave me fab cut. Tgank you.

Service
Value
Result
Cleanliness
Atmosphere

Luke at M Salon

Alison Garner
4th Oct 2017
5.0
Appointment verified by iSalon Software

Excellent quality of cut and dry as always. The quality of the cut is a real feature of the salon. Always professional and welcoming, I can unreservedly recommend this salon.

Service
Value
Result
Cleanliness
Atmosphere

Excellent service

Lesley Keen
3rd Oct 2017
5.0
Appointment verified by iSalon Software

Always a friendly greeting from everbody in the salon. Very happy with my stylist too. Pleasant atmosphere.

Service
Value
Result
Cleanliness
Atmosphere

Superb haircut from Zoe as usual

Nina Easton
30th Sep 2017
5.0
Appointment verified by iSalon Software

Another great haircut from Zoe

Service
Value
Result
Cleanliness
Atmosphere

Happy hair, happy me!

Isabell Bricka
30th Sep 2017
5.0
Appointment verified by iSalon Software

Really happy with the end result, Lauren has done an excellent job as always, thank you ?

Service
Value
Result
Cleanliness
Atmosphere

Juniors

Marilyn Marston
29th Sep 2017
4.5
Appointment verified by iSalon Software

Years ago the juniors who rough dried my hair were competent and even made a rough dry look good in a perfect world I'd have a proper blow dry but I can't afford them but I always walked out of the salon looking good but lately the girls who wash my hair and dry it are just not as competent as before and it makes a difference however the colouring is as good as ever

Service
Value
Result
Cleanliness
Atmosphere
Response from M Salon

Hi Marilyn, we are sorry to hear that your rough dry was not as expected. We aim to satisfy all our guests. Our apprentices are constantly changing due to the nature of our industry and we strive to train them as fast as possible to be as competent as possible. We do offer a full blow dry with our graduate stylists after a colour for £10 and would suggest that maybe this would be more suitable for you going forward. We thank you for your loyalty to our salon and we hope we can satisfy your needs going forward.

Hair

Claudia Livingstone
29th Sep 2017
5.0
Appointment verified by iSalon Software

Amazing Lauren loved my hair
Thanku

Service
Value
Result
Cleanliness
Atmosphere

Amazing!

Anonymous
29th Sep 2017
5.0

All the staff are so kind, wouldn’t go anywhere else. It’s a lovely atmosphere and is so hygienic! Trust them with my hair snd have never been disappointed with my cut!

Service
Value
Result
Cleanliness
Atmosphere

Colour disappointment

Anonymous
28th Sep 2017
4.0
Appointment verified by iSalon Software

Don’t get me wrong, i got to M to get my hair cut and Zoe is lovely! Always pleased. But I have been to get my hair coloured. I was blonde and wanted to go grey. So I have come out of there with my hair looking no different. It certainly doesn’t look grey. I am not very happy with the outcome at all.
I had a strand test before and the colour was so much different. I am more of an ash colour now. I’m going to have to be honest and say that I paid all that money for, what seems, just a hair wash.

Service
Value
Result
Cleanliness
Atmosphere
Response from M Salon

Hi Daisy, we are sorry to hear how you feel about your experience. Unfortunately, as was explained fully during the test and consultation phase of your journey, due to your restrictions on budget and weak condition of your hair we were limited to what we were able to achieve, and as explained, the finished result would not be your perfect desired colour. We strive to give everyone what they wish, but without a stronger commitment from yourself we are unable to produce your desired result. We have tried to contact you as requested and left messages multiple times as we would love the opportunity to see if we can be of further assistance and guide you as to what will be necessary for you to achieve such results. We look forward to hearing from you at your earliest convenience.

M salon experience

Melissa Roncari
27th Sep 2017
5.0
Appointment verified by iSalon Software

Very professional service from Lauren and very nice and friendly atmosphere. Well done!!

Service
Value
Result
Cleanliness
Atmosphere

Perfect as always

Caroline Weller
23rd Sep 2017
5.0
Appointment verified by iSalon Software

I wouldn't get my hair cut any where else.

Service
Value
Result
Cleanliness
Atmosphere

Terrible.

Shirin Ghadami
21st Sep 2017
1.0
Appointment verified by iSalon Software

Had a wash and finish. Asked for a sleek, shiny, straight finish - walked out very embarrassed with fluffy, frizzy awful hair. Had to go home and don't own wash and finish. Waste of time and money.

Service
Value
Result
Cleanliness
Atmosphere
Response from M Salon

Dear Shirin, we are sad to hear your blow dry was not finished as you desired. We always aim to keep all of our guests happy and would love the opportunity to speak to you to see if we could rectify your experience and give you exactly what you had hoped for. Please ask for the management team and we will be only to happy to assist in resolving this for you. Kind Regards M

Fabulous Hair

Melanie Salinger
19th Sep 2017
5.0
Appointment verified by iSalon Software

I fancied a change of hairdresser. Many reasons. This visit was the most excellent ever. Great service, wonderful hair, friendly and helpful people. Thank you.

Service
Value
Result
Cleanliness
Atmosphere

Very happy with my hair by Lauren!

Izzy Fellowes
18th Sep 2017
5.0
Appointment verified by iSalon Software

Lauren was so welcoming and friendly! She understood exactly what I wanted and gave me great advice on how to look after my hair. Will definitely be visiting again! Thank you! :-)

Service
Value
Result
Cleanliness
Atmosphere

Vast improvement!

Amanda Hood
17th Sep 2017
5.0

Always good service with friendly staff.

Service
Value
Result
Cleanliness
Atmosphere

My Hair Day Experience ...

Anonymous
16th Sep 2017
5.0

...was very pampered with lovely hair colour and snip. Very happy :-)

Service
Value
Result
Cleanliness
Atmosphere

Great salon!!

Gabriella
16th Sep 2017
5.0

Amazing help and service. I arrived a little nervous as visiting first time but left very happy with my new look :) Thank you Stuart :)

Service
Value
Result
Cleanliness
Atmosphere

Lauren the stylist

JOSIE Schafel
14th Sep 2017
5.0
Appointment verified by iSalon Software

Great haircut for a great price. Thank you Lauren for making my day. I will be back.

Service
Value
Result
Cleanliness
Atmosphere

Lauren at M salon

Barbara Rivers
13th Sep 2017
5.0
Appointment verified by iSalon Software

Lovely friendly and professional salon, brilliant cut

Service
Value
Result
Cleanliness
Atmosphere

Fantastic Service Very Friendly

Nikki Pedroz
11th Sep 2017
5.0
Appointment verified by iSalon Software

First time using M Salons & I haven't had a cut in about 18 months. I was nervous putting trust in someone I'd never met but Lauren made me feel in safe hands and done an amazing job on my hair as I had a lot chopped off... definitely recommend this salon and Lauren herself.

Service
Value
Result
Cleanliness
Atmosphere

Got my Mojo back

Rachele Beckett
8th Sep 2017
5.0
Appointment verified by iSalon Software

As always a relaxing friendly and professional experience. Colour by Laura is great and my hair mojo restored. Cut by Kevin is excellent and I am so happy. Thank you guys

Service
Value
Result
Cleanliness
Atmosphere

Great sassy style

Lucy Smith
8th Sep 2017
5.0
Appointment verified by iSalon Software

Loved the curly hair style - thanks to Lauren

Service
Value
Result
Cleanliness
Atmosphere

Never disappointed

Amy Read
8th Sep 2017
5.0
Appointment verified by iSalon Software

I always choose to go to M salon because I'm always well looked after. Lovely coffee and tea :)
Always have a good cut and the staff take their time with you, which is great for nervous customers like me and they are really nice. Will be back in 3 months :)

Service
Value
Result
Cleanliness
Atmosphere

Lovely blow dry and style

Rianna Billington
8th Sep 2017
5.0
Appointment verified by iSalon Software

Lauren blow dryed and styled my hair today. It is perfect and she is very friendly and chatty:) fab experience x

Service
Value
Result
Cleanliness
Atmosphere

I love my hair

Janice McLean
7th Sep 2017
5.0
Appointment verified by iSalon Software

A great haircut with fantastic service. My stylist took the time to find out what I wanted and asked questions about my usual styling problems.
Very happy with my new haircut

Service
Value
Result
Cleanliness
Atmosphere

New cut and colour

Natasha George
7th Sep 2017
5.0
Appointment verified by iSalon Software

I had my very bad blonde colour and not so good short cut, completely transformed today by Laura and Kevin. I can't thank them enough for making me feel 'me' again! I'll be back in a few weeks as I've already made me next appointments.

Service
Value
Result
Cleanliness
Atmosphere

Wash and finish

Rebecca Tanney
5th Sep 2017
5.0
Appointment verified by iSalon Software

It was a lovely experience. First, I was offered water and brought water with ice and cucumber. So refreshing! I was taken to have a chat about my hair. The hairdresser was friendly and understanding. She really listened to what I said and was really friendly. Washed, trimmed, blow dry and all without feeling rushed. I am absolutely planning to go back for my next haircut!

Service
Value
Result
Cleanliness
Atmosphere

Such a lovely place

Rebecca
31st Aug 2017
5.0
Appointment verified by iSalon Software

Having walked in on the off chance of getting my daughters haircut we were accommodated and greeted warmly. Olivia cut my daughters hair and was absolutely amazing with her. She was having a substantial amount cut off and Olivia advised us both to ensure that the end result would meet both our requirements and expectations, she also ensured that my daughter and I were happy with what she was doing the whole way through. She chatted to my daughter (who is 8) and made her feel comfortable and she thoroughly enjoyed the whole experience. Whilst I sat waiting for her I observed the general atmosphere throughout the whole salon and was thoroughly impressed by all the staff who were all friendly, welcoming and accommodating. Would definitely recommend to others and will definitely be returning

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Charlotte Ombler
31st Aug 2017
5.0
Appointment verified by iSalon Software

Amazing as always ... Luke always knows what I need !

Service
Value
Result
Cleanliness
Atmosphere

Haircut

Debbie LeGallienne
30th Aug 2017
5.0
Appointment verified by iSalon Software

Lauren cut my hair today, I went from long hair to chin length. I took a picture with me and Lauren did a perfect job ...exactly what I wanted ... she really takes a lot of care and is a great hairdresser .. happy to recommend

Service
Value
Result
Cleanliness
Atmosphere

Fab place

Michelle Hughes
29th Aug 2017
5.0
Appointment verified by iSalon Software

Luke always cuts my hair brilliantly and gives me great advice on how to do it for myself.

Service
Value
Result
Cleanliness
Atmosphere

The new me

Debbie Fisk
24th Aug 2017
5.0
Appointment verified by iSalon Software

Fantastic colour as always... by Laura .. great cut by Zoe love the place good to be back ?

Service
Value
Result
Cleanliness
Atmosphere

First visit

Anonymous
22nd Aug 2017
5.0

Very satisfied

Service
Value
Result
Cleanliness
Atmosphere

New look, new me!

TRISH SPURLING
22nd Aug 2017
5.0
Appointment verified by iSalon Software

The perfect end to a long day. A new look by an amazing stylist in calming surroundings. I'm definitely coming back for more!

Service
Value
Result
Cleanliness
Atmosphere

Perfect cut

Tina Griffin
21st Aug 2017
5.0
Appointment verified by iSalon Software

If you want a new hairstyle, go and see Luke. Visited the salon on Friday looked at many hairstyles, Luke gave great advice and I am so pleased. Fantastic cutter. Thank you Luke. Tina.

Service
Value
Result
Cleanliness
Atmosphere

Luke

Vanessa Brown
20th Aug 2017
5.0
Appointment verified by iSalon Software

Luke cut and blew dry my hair on Saturday for my 50th birthday dinner party. He spent so much time making sure it looked lovely and would hold well for the evening. I will definitely book him again and will recommend him to friends.

Service
Value
Result
Cleanliness
Atmosphere

Blow dry with Olivia

Ruth Crofford
19th Aug 2017
5.0
Appointment verified by iSalon Software

I loved how enthusiastic & joyful Olivia was, just doing a wash & blowdry. It says a lot about a stylist when they are obviously passionate about their work; even late on a Saturday when the working week is coming to an end!

Service
Value
Result
Cleanliness
Atmosphere

Simply the best

John Priest
19th Aug 2017
5.0
Appointment verified by iSalon Software

Kevin and his team are super friendly and more importantly they get the job done perfectly! Don't try and save a few pence elsewhere, these folks are the best and worth every penny.

Service
Value
Result
Cleanliness
Atmosphere

Wash, Cut & Blow dry

Tina
16th Aug 2017
5.0

Had a walkin appt with Laura and had a great experience! Very friendly and attentive and loved the finish of my hair. Laura even curled it for me and provided some tips on managing my hair. Will definitely go back and would recommend.

Service
Value
Result
Cleanliness
Atmosphere

Fantastic Experience

Holly Jeffery
14th Aug 2017
5.0
Appointment verified by iSalon Software

I had an appointment with Kevin - I had a picture and some ideas about how I wanted my hair to look and I walked out with exactly what I asked for. An excellent stylist and a really good experience

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dru

Shirley Bull
11th Aug 2017
4.5
Appointment verified by iSalon Software

Very welcoming salon

Service
Value
Result
Cleanliness
Atmosphere

Cut Today with Kevin

Deborah Leonard
11th Aug 2017
5.0
Appointment verified by iSalon Software

Excellent as always

Service
Value
Result
Cleanliness
Atmosphere

My new hair cut

Alison Lepine
11th Aug 2017
5.0
Appointment verified by iSalon Software

it was my first time at the salon and I had a lovely experience .laura coloured my hair and Kevin gave me a wonderful new short hair cut .i have just blow dried it and I am really pleased .i am looking forward to coming back in eight weeks x thank you love Alison x

Service
Value
Result
Cleanliness
Atmosphere

Love it!

Hillary Scotcher
8th Aug 2017
5.0
Appointment verified by iSalon Software

Always a pleasure to spend a while at M salon and really enjoy having my hair cut by Colum. Thank you:)

Service
Value
Result
Cleanliness
Atmosphere

Wedding hair

Michelle
6th Aug 2017
4.0
Appointment verified by iSalon Software

I had a very nice experience while getting my hair done. Everyone is friendly, hardworking and professional.
However, I asked to have my hair styled for a wedding. Unfortunately the whole thing fell by the time I walked down the street.

I would consider going back but not to get my hair put up.

Service
Value
Result
Cleanliness
Atmosphere
Response from M Salon

Dear Michelle, We are very sorry to hear that your experience at M was not as it should be. The satisfaction and happiness of our clients is of the upmost importance to us. We wish you had contacted us as soon as this happened as we would of loved the opportunity to correct this for you instantly. Please contact the management team here at M at your earliest convenience as we would like to have you visit M again and have a great experience. Kind Regards Kevin Miller

Great haircut

Abi White
5th Aug 2017
5.0
Appointment verified by iSalon Software

Hair dresser (think his name is callum?) took his time and was very thorough. Very pleased with results and great value for money. Staff all very friendly.

Service
Value
Result
Cleanliness
Atmosphere