The Skin Clinic at Urban Spa

5 Devoils Lane, Bishop's Stortford, Hertfordshire, CM23 3XH

About us

Welcome to Skin Clinic at Urban Spa

"Perfection and Wellbeing in Perfect Harmony"

Our friendly, dedicated and highly qualified skin specialists are here to ensure you receive a unique service that is individual to you.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 10:00 - 19:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:00 - 16:00
Sunday Day of Rest

Services

Beauty
Face
Body

Reviews

4.87
764 verified reviews
Service
Value
Result
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Atmosphere
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Superb

Hanna Wisniewska
29th Aug 2023
Team Member: Ewelina
5.0
Appointment verified by SaloniQ Software

Very professional and helpful. Great ?

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Response from The Skin Clinic at Urban Spa

Thank you so much Hanna for your review. We are so pleased you had such a wonderful experience with us and we look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

The best brows ?

Charlotte Hugh
26th Aug 2023
Team Member: Victoria
5.0
Appointment verified by SaloniQ Software

Victoria is the absolute best. Perfect brows & lashes every time. Thank you so much ?

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Response from The Skin Clinic at Urban Spa

Thank you so much Charlotte for your review. We are so pleased you had was such a wonderful experience with us and we look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Full body massage with hot stones

Debbie Cross
25th Aug 2023
Team Member: Isabella
5.0

It was amazing and will definitely be coming back as soon as I can

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Response from The Skin Clinic at Urban Spa

Thank you so much Debbie for your review. We are so pleased your massage was such a wonderful experience with us and we look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Great job

Lynda Pinchbeck
13th Aug 2023
5.0
Appointment verified by SaloniQ Software

Great job I was a bit worried about my waxing, but it was very good!

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Response from The Skin Clinic at Urban Spa

Thank you so much Lynda for your review. We are so pleased your waxing was such a wonderful experience with us and we look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Caci

Dawn Crossley
31st Jul 2023
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Fantastic as always.

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Response from The Skin Clinic at Urban Spa

Thank you Dawn for your fantastic review! We are thrilled to know that your experience with Shauna at The Skin Clinic at Urban Spa Beauty was delightful, as always. Your continued support means the world to us, and we look forward to welcoming you back for another memorable experience.
Thank you again for choosing us.

Pregnancy massage

Lucy Simpson
27th Jul 2023
Team Member: Victoria
5.0
Appointment verified by SaloniQ Software

Had a fantastic pregnancy massage today - was made to feel really comfortable, the facial was amazing and felt very relaxed afterwards! The staff were lovely and very friendly.

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Response from The Skin Clinic at Urban Spa

Thank you Lucy for your wonderful review! We're delighted to hear that you had a fantastic pregnancy massage and enjoyed our amazing facial with Victoria. Our team aims to create a comfortable and friendly environment for our clients, and your kind words mean a lot to us. We look forward to welcoming you back for more relaxing experiences at The Skin Clinic At Urban Spa Beauty.

Eyebrow shaping

Loretta Venturoli
22nd Jul 2023
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Always a lovely experience my brows always look lovely and Shauna is lovely

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Response from The Skin Clinic at Urban Spa

Thank you so much , it was so lovely to see you. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

A birthday treat

Jennifer Green
20th Jul 2023
Team Member: Ewelina
5.0
Appointment verified by SaloniQ Software

I had the most wonderful facial.
It was so relaxing and my skin looks glowing

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Response from The Skin Clinic at Urban Spa

Thank you so much Jennifer we are so please you had such a wonderful experience with us. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty x

IPL maintenance and long lasting nails

Ruth Ashton
8th Jul 2023
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Considerate, comfortable and thorough maintenance IPL session - Shauna always puts me at ease and offers new and informative insight into any hair re-growth. Also, a lovely new set of long lasting nails with helpful advice including the usual attention to detail in taking off and re-applying. A thoroughly successful appointment , thank you Shauna.

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Response from The Skin Clinic at Urban Spa

Thank you so much Ruth for your kind words and thoughtful review. It was a pleasure as always to see you and we very much look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty x

Casey

Donna Leighton
7th Jul 2023
Team Member: Tara
5.0
Appointment verified by SaloniQ Software

Fabulous as usual and immediately see the results ?

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Response from The Skin Clinic at Urban Spa

Thank you so much Donna for your lovely review for your CACI Treatment with Tara. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Waxing

Laura Brimley
5th Jul 2023
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

Sanyukat is extremely professional and very good at her job she puts you at ease, such a lovely lady. ?

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Response from The Skin Clinic at Urban Spa

Thank you so much Laura for such a wonderful review for Ewelina here at The Skin Clinic At Urban Spa beauty.

Aromatherapy Massage

Cheryl Bedford
4th Jul 2023
Team Member: Ewelina
5.0
Appointment verified by SaloniQ Software

Have now been having massages regularly with Ewelina every few weeks
I couldn’t recommend Ewelina more highly she is completely professional and I leave feeling completely relaxed and regenerated
Ewelina is an asset to Urban Spa and I look forward to my next already booked appointment

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Response from The Skin Clinic at Urban Spa

Thank you so much Cheryl for such a wonderful review for Ewelina here at The Skin Clinic At Urban Spa beauty.

Perfect waxing

Kim
1st Jul 2023
5.0

Very friendly … amazing waxing experience thank you so much ?

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Response from The Skin Clinic at Urban Spa

Thank you Kim for your kind review, we are so pleased you had such a wonderful experience with us here at the The Skin Clinic At Urban Spa Beauty. We look forward to seeing you again soon.

Pedicure

John Martini
29th Jun 2023
Team Member: Shen
4.0
Appointment verified by SaloniQ Software

The therapist was ok but I felt that the room used for the treatment was not ideally set up for a completely comfortable pedicure. Experience.

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Response from The Skin Clinic at Urban Spa

Thank you for your feedback. I am sorry that you felt you didn't have a comfortable pedicure experience, we do not have the facility for specific pedicure chairs. The only way that we can accommodate our guests is by carrying out our pedicures this way. Have a lovely weekend and we look forward to seeing you again soon. x

Lovely place & people

Elaine
28th Jun 2023
Team Member: Courtney
5.0
Appointment verified by SaloniQ Software

V welcoming & accomodating service. Will definitely return. Thank you!

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Response from The Skin Clinic at Urban Spa

Thank you Elaine for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Our team takes great pride in providing welcoming and accommodating service to all our valued customers. We are delighted that you felt at ease during your visit.
We look forward to welcoming you back soon for another exceptional spa experience. Thank you for choosing The Skin Clinic At Urban Spa Beauty!

Facial & Back cleanse

Anil Das
24th Jun 2023
Team Member: Ewelina
5.0
Appointment verified by SaloniQ Software

First ever visit to this type of treatment
Greeted very nicely with a smile and lots of pleasantness. My Stylist was excellent very thorough and very thoughtful
Well recommended by me!!
Thank you

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Response from The Skin Clinic at Urban Spa

Thank you Anil for your kind review, we are so pleased you had such a wonderful experience with us here at the The Skin Clinic At Urban Spa Beauty. We look forward to seeing you again soon. x

First wax treatment

Farrah Francis
22nd Jun 2023
Team Member: Ewelina
5.0
Appointment verified by SaloniQ Software

Ewelena, is kind and patient and always tries to make me feel relaxed and comfortable.

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Response from The Skin Clinic at Urban Spa

Thank you so much Farrah for your kind review for Ewelina here at The Skin Clinic At Urban Spa Beauty. We are so pleased you had such a wonderful experience with us and we look forward to seeing you again soon x

Best facial

Catherine Jones
21st Jun 2023
Team Member: Ewelina
5.0
Appointment verified by SaloniQ Software

Just had the most relaxing facial with light mask and eye treatment, my skin looks and feels amazing. Thank you Ewelina.

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Response from The Skin Clinic at Urban Spa

Thank you so much for your kind words Catherine, it was lovely to see you today. We are so pleased you had such a wonderful experience with us and we look forward to seeing you again soon here at The Skin Clinic At Urban Spa Beauty. x x

Caci

Sandy Agnoli
21st Jun 2023
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

When I hve my Caci with Shauna its alway very relaxing and enjoyable. I feel like a New Women when she has finished the treatment.

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Response from The Skin Clinic at Urban Spa

Thank you so much Sandy for your kind review for Shauna here at The Skin Clinic At Urban Spa Beauty, it is always such a pleasure to see you and we look forward to seeing you again soon x

Ending a course of treatment

Sue Summerset
14th Jun 2023
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Just come to the end of a caci course.Everyone was so professional.Going back
for more …..

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Response from The Skin Clinic at Urban Spa

Thank you so much Sue for your kind words we are so pleased you have enjoyed your experience with us. We can't wait to see you again at The Skin Clinic At Urban Spa Beauty x

Great service

Sheren Holder
8th Jun 2023
Team Member: Victoria
5.0
Appointment verified by SaloniQ Software

I won’t go to anyone else to get my lash lift and tint, Victoria is the best and my eyelashes look amazing and highly recommended. It’s nice to walk in and get a lovely welcome from Nicola too!

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Response from The Skin Clinic at Urban Spa

Thank you so much Sheren for your kind words we will be sure to pass them onto our Team here at The Skin Clinic At Urban Spa Beauty. Enjoy your lashes and we look forward to seeing you again soon. x

Happy with my visits to Urban Spa

Anonymous
6th Jun 2023
Team Member: LIZA
5.0

Lisa is a pleasure to visit for my treatments. Christine on the front reception desk is also very helpful and friendly too. Would recommend this salon to everyone

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Pamper day

Natalie Russell
1st Jun 2023
Team Member: Ewelina
5.0
Appointment verified by SaloniQ Software

I had a fantastic facial this morning
Ewelina is lovely and very knowledgeable and helped me with my skin condition
I felt very relaxed and looked after ?

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Response from The Skin Clinic at Urban Spa

Thank you so much , it was so lovely to see you. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Eyebrow trio

Amanda Gover-Jones
31st May 2023
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

It’s always an enjoyable and super relaxing experience. I’m so happy with the look that Sanyukat gives me each time I visit. Thank you

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Response from The Skin Clinic at Urban Spa

Thank you so much Amanda, it was so lovely to see you. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Best first time experience - Micropeel

Anonymous
30th May 2023
5.0

Clean and lovely ambience with friendly staffs. This is my first ever micropeel session. Shen was very friendly and made ne understand the whole process and made sure I was comfortable. My skin feels great after the session! Can notice a visible smoothness and glow. Thanks Skin clinic at Urban Spa adn Shen for this wonderful experience. I have booked the next session too!

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Gels

Anonymous
27th May 2023
5.0

Lovely warm welcome I was offered a cup of mint tea Courtney was lovely and I’m very happy with my Gels and had lots of nice comments thank you

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Lovely experience

Tara
25th May 2023
5.0
Appointment verified by SaloniQ Software

Lovely Glow getter facial with Courtney. Felt very relaxed and my skin felt amazing afterward. The skin scan prior to the facial was very informative. Thank you for a great experience

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Back, neck and shoulder massage

Mel Hyde
18th May 2023
Team Member: Tara
5.0
Appointment verified by SaloniQ Software

This massage was lovely. I was made very comfortable and Tara was very friendly and professional. The massage was very relaxing and therapeutic at the same time. I would recommend her.

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Response from The Skin Clinic at Urban Spa

Thank you so much Mel for your kind words. We are thrilled that you had such a wonderful experience with Tara here at The Skin Clinic At Urban Spa Beauty and we look forward to seeing you again soon. x

Great experience

Sarah L
16th May 2023
5.0
Appointment verified by SaloniQ Software

I had an injectable aesthetic treatment with Dr Arora. Excellent result and very professional service. V highly recommended!

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Kerry

Lucy Creask
15th May 2023
Team Member: Kerry
5.0
Appointment verified by SaloniQ Software

Absolutely wonderful spa morning with kerry. Extremely knowledgable with the products. Very relaxing

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Response from The Skin Clinic at Urban Spa

Thank you for your review Lucy. It was lovely to see you and we look forward to seeing you again at the Skin Clinic at Urban Spa Beauty

Casey

Donna Leighton
5th May 2023
Team Member: Tara
5.0
Appointment verified by SaloniQ Software

Fab facial friendly and clean ?

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Response from The Skin Clinic at Urban Spa

Thank you so much Casey, it was so lovely to see you. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Amazing experience

Siobhan
3rd May 2023
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

As always an incredible treatment at Urban Spa with Shauna, really does make me feel fab … I highly recommend … Christine & Nicola also contribute to overall excellent experience ….

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Response from The Skin Clinic at Urban Spa

Thank you so much Siobhan, it was so lovely to see you. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Relaxing facial

Natalie Russell
3rd May 2023
Team Member: Ewelina
5.0
Appointment verified by SaloniQ Software

Amazing facial , Ewelina was very knowledgeable and helpful and my skin feels amazing

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Response from The Skin Clinic at Urban Spa

Thank you so much Natalie, it was so lovely to see you. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Great crystal clear and massage

Amy Cheung
28th Apr 2023
Team Member: Kerry
5.0
Appointment verified by SaloniQ Software

Kerry is just amazing as always!!!

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Response from The Skin Clinic at Urban Spa

Thank you so much Amy, it was so lovely to see you. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Salon Experiance

Sue Summerset
27th Apr 2023
Team Member: Shen
5.0
Appointment verified by SaloniQ Software

A very knowledgable therapist who I felt relaxed with.

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Response from The Skin Clinic at Urban Spa

Thank you so much Sue, it was so lovely to see you. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Snazing

Lynn Morton
27th Apr 2023
Team Member: Victoria
5.0
Appointment verified by SaloniQ Software

Have know Victoria a very long time and she never disappoints ?

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Response from The Skin Clinic at Urban Spa

Thank you so much Lynn, it was so lovely to see you. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Back neck and shoulder massage

Sarah H
27th Apr 2023
Team Member: Shen
5.0
Appointment verified by SaloniQ Software

Shen was very friendly and understanding. She gave a great massage and I feel better than I did on arrival. I have been struggling with a frozen shoulder and general arthritic problems. Joints feel freer now. Thank you!

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Response from The Skin Clinic at Urban Spa

Thank you so much Sarah, it was so lovely to see you. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Facial

Lucy Ziepe
25th Apr 2023
Team Member: LIZA
5.0
Appointment verified by SaloniQ Software

Amazing, refreshing and relaxing!

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Response from The Skin Clinic at Urban Spa

Thank you so much Lucy, we are so pleased you had such a wonderful experience with us here at The Skin Clinic At Urban Spa beauty. We look forward to welcoming you back again soon. x

Great experience

Roberta Maggiore
21st Apr 2023
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

First time I get my ipl done with this lovely girl, such an amazing experience in urban spa ,as always. Highly recommend

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Response from The Skin Clinic at Urban Spa

Thank you Roberta, it is always so lovely to see you and we are thrilled you had another wonderful experience with us at The Skin Clinic At Urban Spa Beauty. We look forward to seeing you soon x

Aromatherapy massage

Cheryl Bedford
19th Apr 2023
Team Member: Ewelina
5.0
Appointment verified by SaloniQ Software

Absolutely professional and the best massage I’ve ever had x totally relaxing and revitalising x would recommend highly x I have slight back and hip problems and the massage is perfect to help with my condition x thank you x

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Response from The Skin Clinic at Urban Spa

Thank you so much Cheryl for your very kind review we will be sure to pass on your kind words to Ewelina. We are so please you had such a wonderful experience with us and we look forward to welcoming back to The Skin Clinic At Urban Spa Beauty soon. x

Left feeling pampered.

Fiona Steele
17th Apr 2023
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Excellent facial from Shauna, as always and very friendly team at Urban Spa. Highly recommend.

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Response from The Skin Clinic at Urban Spa

Thank you Fiona, it was lovely as always to see you and we appreciate your kind words. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Excellent

Sarmite
15th Apr 2023
5.0

It was an excellent couples massage (1 tailored for pregnancy), we enjoyed and were taken a very good care of. Felt so rejuvenated after. Thank you!

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Response from The Skin Clinic at Urban Spa

Thank you so much for you kind review Sarmite. We are thrilled you both enjoyed your Dual luxury treatment with us here at The Skin Clinic At Urban Spa Beauty. It was a pleasure for us to personalise your treatment to accommodate your pregnancy and we look forward to seeing you both again soon. x

Facial

Debbie Addis
13th Apr 2023
Team Member: Ewelina
5.0
Appointment verified by SaloniQ Software

#floating throughly recommend absolutely blissful

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Facial

Debbie Addis
13th Apr 2023
Team Member: Ewelina
5.0
Appointment verified by SaloniQ Software

#floating throughly recommend absolutely blissful

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Response from The Skin Clinic at Urban Spa

Thank you so much Debbie for your fabulous review for Ewelina here at The Skin Clinic At Urban spa Beauty. We look forward to delivering another "floating and Blissful" experience for you soon ! x

Aromatherapy massage

Claire Jones
13th Apr 2023
Team Member: Ewelina
5.0
Appointment verified by SaloniQ Software

I enjoyed an excellent full body massage by Ewelina this afternoon

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Response from The Skin Clinic at Urban Spa

Thank you Claire for your review, we will be sure to pass on your kind words to Ewelina. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

IPL

Maria Hopkinson
12th Apr 2023
Team Member: Sanyukat
5.0

Always have a excellent service for IPL, facials and massage, sanupta is always amazing and makes every experience at Urban spa so lovely xxx

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Response from The Skin Clinic at Urban Spa

Maria, thank you for your kind words for Sanyukta here at The Skin Clinic At Urban Spa Beauty. We look forward to seeing you again soon. x

Facial

Maria Hopkinson
12th Apr 2023
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

A very relaxing treatment, always fantastic by sanupta x

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Response from The Skin Clinic at Urban Spa

Thank you so much Maria we are so pleased you enjoyed your treatment. It was lovely to see you as always and we look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Bad experience

Georgie Gerard
7th Apr 2023
1.5
Appointment verified by SaloniQ Software

Unfortunately I did not have a good experience at urban spa. I had my eyebrows waxed (even though I booked threading on their website). I was told 30 mins before that it was waxing but I was already on my way. During the appointment the therapist caused a lot of pain during the wax and took off too much, leaving my eyebrows a strange shape. After the appointment my eyebrows were very painful and I woke up with two big burns on both my eyebrows which have now caused scabs and I hope will not scar! I won’t be coming back.

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Response from The Skin Clinic at Urban Spa

Good Afternoon Georgie
We are very sorry to hear of your experience here with us at the Skin Clinic, I have tried to contact you by telephone today please could you contact us on 01279465666 or 465333

Amazing service

Maria Deguzman
4th Apr 2023
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Shauna was amazing as always. Will definitely recommend …

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Response from The Skin Clinic at Urban Spa

Thank you so much Maria, it was so lovely to see you. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Lovely Therapist

Sam Dawer
31st Mar 2023
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

Really lovely therapist and great results from waxing. Great service as always :)

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Response from The Skin Clinic at Urban Spa

Thank you so much Sam we will be sure to pass on your kind words to Sanyukta. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x