The Skin Clinic at Urban Spa

5 Devoils Lane, Bishop's Stortford, Hertfordshire, CM23 3XH

About us

Welcome to Skin Clinic at Urban Spa

"Perfection and Wellbeing in Perfect Harmony"

Our friendly, dedicated and highly qualified skin specialists are here to ensure you receive a unique service that is individual to you.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 10:00 - 19:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:00 - 16:00
Sunday Day of Rest

Services

Beauty
Face
Body

Reviews

4.87
764 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Eye brow tint

Penny Flowers
7th Dec 2022
5.0
Appointment verified by SaloniQ Software

Not sure who did my eyebrows but she was lovely, friendly and very precise. My eyebrows are an fabulous shape and the tint exactly what I asked for x

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Response from The Skin Clinic at Urban Spa

Thank you so much Penny for your kind review. We will be sure to pass on your kind words to Shauna and we look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty again soon. x

Eyebrow shape

Sue Tomlin
1st Dec 2022
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

Very friendly and professional

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Response from The Skin Clinic at Urban Spa

Thank you for your review we look forward to your next visit

Casey

Donna Leighton
1st Dec 2022
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

Great treatment with real results. Lovely therapist, highly recommended all round.

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Response from The Skin Clinic at Urban Spa

Thank you so much Donna, we are so happy you had a wonderful experience with us. We will be sure to pass on your kind words . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Left feeling pampered.

Fiona Steele
30th Nov 2022
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

As always a wonderful facial from Shauna. Always look forward to my monthly bit of "me time". All the staff are lovely and welcoming. Highly recommend.

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Response from The Skin Clinic at Urban Spa

Thank you so much for your kind review Fiona, we love welcoming you into The Skin Clinic At Urban Spa Beauty and appreciate how important "me time" can be!! We look forward to seeing you again soon. x

Great casi

Julie Francis
29th Nov 2022
Team Member: IRYNA
4.5
Appointment verified by SaloniQ Software

Another amazing facial with Iryna. She’s keeping me looking young. ?

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Value
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Response from The Skin Clinic at Urban Spa

Thank you for your review we're glad you was happy with your service with Iryna

Big Tanks Tara G

Gareth Thomas
24th Nov 2022
Team Member: Tara
5.0
Appointment verified by SaloniQ Software

Fantastic sports massage service yet again thanks you Tara G.
??

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Response from The Skin Clinic at Urban Spa

Hi Gareth thank you for your kind review
We look forward to welcoming you back to the skin clinic at urban spa soon ?

Venus Versa

Christine Tingle
23rd Nov 2022
Team Member: Tara
5.0
Appointment verified by SaloniQ Software

Cant stip looking at my skin I can see already it's going to be amazing

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Response from The Skin Clinic at Urban Spa

Thank you so much for your kind review Christine, we love welcoming you into The Skin Clinic At Urban Spa Beauty and appreciate how important "me time" can be!! We look forward to seeing you again soon. x

Caci

Dawn Crossley
21st Nov 2022
Team Member: Shauna
4.5
Appointment verified by SaloniQ Software

Lovely as always

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Response from The Skin Clinic at Urban Spa

Thank you so much Dawn for your kind words. We look forward to welcoming you back into the Skin Clinic At Urban Spa again soon. Many Thanks x

My treatment

Kim Macmillan
9th Nov 2022
Team Member: Tara
5.0

Lovely and professional.

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Response from The Skin Clinic at Urban Spa

Thank you so much Kim, we are so happy you had a wonderful experience with us. We will be sure to pass on your kind words . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Caci

Sue Summerset
9th Nov 2022
Team Member: Tara
4.0
Appointment verified by SaloniQ Software

Tara is the perfect therapist.

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Massage

Anonymous
7th Nov 2022
Team Member: Kerry
5.0

Great service

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Fabulous facial

Christine Tingle
2nd Nov 2022
Team Member: Tara
5.0
Appointment verified by SaloniQ Software

Facial was amazing. Caci Synergy really does make a difference. Great experience

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Response from The Skin Clinic at Urban Spa

Thank you so much Christine, we are so happy you had a wonderful experience with us. We will be sure to pass on your kind words . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Fabulous Treatment

Nicola
1st Nov 2022
Team Member: Tara
5.0
Appointment verified by SaloniQ Software

Another fabulous, first class treatment with Tara., left feeling completely relaxed & revitalised, can’t wait for my next session x

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Response from The Skin Clinic at Urban Spa

Thank you so much Nicola, we are so happy you had a wonderful experience with us. We will be sure to pass on your kind words . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Full body massage

Blessing Ncube
31st Oct 2022
Team Member: Tara
5.0
Appointment verified by SaloniQ Software

Enjoyed every moment. The pressure was just right. I feel better and believe l will have a good sleep tonight. Thank you Tara, you are the best.

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Victoria is wonderful

Zara Robinson
28th Oct 2022
Team Member: Victoria
5.0
Appointment verified by SaloniQ Software

Full body aromatherapy massage + Dermalogica Facia

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New treatment experience

Sandra Raven
26th Oct 2022
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Another caring experience with great results. Thank you

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Response from The Skin Clinic at Urban Spa

Thank you for your review

Eyebrow tint

Anonymous
25th Oct 2022
Team Member: Shauna
5.0

She was very professional and I was pleased with the result of my eyebrow tint

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Amazing customer service

Zoe Porter
25th Oct 2022
5.0
Appointment verified by SaloniQ Software

Went in to the salon without an appt for an underarm wax. Was greeted with a warm welcome and they was able to squeeze me in. Very good service and advice from the therapist, I will be back.! Thank you!

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Response from The Skin Clinic at Urban Spa

Hi Zoe thank you for your kind words.we look forward to welcome you back to the skin clinic at urban spa soon

Wonderful massage

Claire Jones
20th Oct 2022
Team Member: IRYNA
5.0
Appointment verified by SaloniQ Software

I had a wonderful full body massage with Irina this afternoon. It was a Mothers Day gift from my son which I thoroughly enjoyed, especially on such a rainy afternoon! Thank you Irina - I will be back again soon!

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Response from The Skin Clinic at Urban Spa

Thank you so much Clair, we are so happy you had wonderful experience with us. We will be sure to pass on your kind words . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Expensive

Anonymous
19th Oct 2022
1.5

Only went for lip wax, very expensive and they burnt it.

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Response from The Skin Clinic at Urban Spa

Good Afternoon please could you contact us directly in order that we may respond to this review, unfortunately we have no name as this was posted anonymously. We were highly surprised to receive this as you would have noted from our overall ratings that we offer high standards in all that we offer with a highly experienced team. We look forward to hearing from you.

Facial Peel

Anonymous
14th Oct 2022
5.0

Superb

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Worth every penny

Kim Smith
6th Oct 2022
5.0
Appointment verified by SaloniQ Software

I'm really not sure off my therapist name ?.....but she is brilliant love what she did to my eyebrows ladt week and today I had a facial treatment omg it was amazing worth every penny

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Response from The Skin Clinic at Urban Spa

Thank you so much Kim, we are so happy you had a wonderful experience with us. We will be sure to pass on your kind words . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Worth every penny

Kim Smith
6th Oct 2022
5.0
Appointment verified by SaloniQ Software

I'm really not sure off my therapist name ?.....but she is brilliant love what she did to my eyebrows ladt week and today I had a facial treatment omg it was amazing worth every penny

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Caci facial

Joanne Carpenter
1st Oct 2022
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Another lovely facial with Shauna who will tailor the treatment to suit your needs that day. Thank you

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Facial

Anonymous
1st Oct 2022
5.0

Lovely lady and great facial

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Thank you

Sue Collins
28th Sep 2022
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Thank you Shauna for another lovely massage, feel totally chilled now.

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Response from The Skin Clinic at Urban Spa

Thank you so much Sue, we are so happy you had another wonderful experience with us. We will be sure to pass on your kind words . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Caci Ultra

Dawn Crossley
26th Sep 2022
Team Member: Shauna
4.5
Appointment verified by SaloniQ Software

Lovely as always.

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Response from The Skin Clinic at Urban Spa

Thank you so much Dawn, we are so happy you had another wonderful experience with us. We will be sure to pass on your kind words . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Sparkly nails and fuzz free-tastic

Ruth Ashton
22nd Sep 2022
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Usual, welcoming arrival with fabulous sparkly long lasting nails applied for my upcoming holibobs ? Informative and thorough IPL session with excellent advice and continuing pleasing results. Always leave with a smile on my face, thank you.

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Response from The Skin Clinic at Urban Spa

Thank you so much Ruth, we are so happy you had another wonderful experience with us. We will be sure to pass on your kind words . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Excellent waxing technique

Joanna Bostock
15th Sep 2022
Team Member: IYVA
5.0
Appointment verified by SaloniQ Software

Thank you Iyva - this salon is so calming, relaxing and friendly.

Iyva has a very good & thorough waxing technique. And is a very nice lady. I be will be back again in a few weeks.

Thank you

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Response from The Skin Clinic at Urban Spa

Thank you so much Joanna, we are so happy you had another wonderful experience with us. We will be sure to pass on your kind words . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Always perfect!

Andrea Mcwilliam
14th Sep 2022
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

Thank you. Always great service.

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Response from The Skin Clinic at Urban Spa

Thank you so much Andrea, we are so happy you had another wonderful experience with us. We will be sure to pass on your kind words to . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Disappointed

Claire Monk
14th Sep 2022
3.0
Appointment verified by SaloniQ Software

The technician Eva was very friendly and professional unfortunately the product wasn’t it smudged before leaving the salon which was corrected by Eva but within an hour or so the varnish bubbled and started to lift which look a mess so I had to remove it which wasn’t easy either

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Brilliant

Sam Meadows
8th Sep 2022
5.0
Appointment verified by SaloniQ Software

I couldn't believe that I walked in feeling so tense. When I got up I really felt good.thank you

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Eyebrow shaping

Loretta Venturoli
7th Sep 2022
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Shauna always does a lovely job amd always a nice experience

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Nail varnish removal

Sue Tomlin
6th Sep 2022
5.0

A very pleasant and professional service.

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Response from The Skin Clinic at Urban Spa

Thank you so much Sue. We look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Another relaxing & beneficial visit

Sandra Raven
6th Sep 2022
Team Member: Tara
5.0
Appointment verified by SaloniQ Software

Thank you Tara for the firm but relaxing back massage and for also being so happy and informative.

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Response from The Skin Clinic at Urban Spa

Thank you so much Sandra, we are so happy you had another wonderful experience with us. We will be sure to pass on your kind words to Tara. We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Caci

Adrienne
5th Sep 2022
Team Member: Tara
5.0

Wonderful treatment.......

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Response from The Skin Clinic at Urban Spa

Thank you so much for taking the time to leave us a review Adrienne. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Brilliant service

Mrs Deborah Munro
2nd Sep 2022
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Love going for treatment, Shauna is kind and very professional.

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Response from The Skin Clinic at Urban Spa

Thank you so much Deborah, we always so look forward to seeing you here at The Skin Clinic At Urban Spa Beauty. We will pass on your kind words to Shauna and look forward to seeing you again soon. x

Bliss!

Karen Smith
1st Sep 2022
4.5
Appointment verified by SaloniQ Software

Had the aromatherapy full body massage today, it was excellent, felt completely relaxed and didn’t want it to end! Therapist was very good, wound thoroughly recommend. It was a real treat!

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Maintenance

Michelle Pattinson
30th Aug 2022
Team Member: IYVA
5.0
Appointment verified by SaloniQ Software

Had a lovely time having my waxing and tinting with Iyva

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Response from The Skin Clinic at Urban Spa

Thank you so much Michelle. We very much look forward to seeing you again soon here at The Skin Clinic At Urban Spa Beauty. x

Fantastic results

Ruth Ashton
24th Aug 2022
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Usual excellent visit - always of the highest standard with a calm and relaxing environment that Shauna always creates.

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Excellent service!

Sam Dawber
16th Aug 2022
Team Member: IRYNA
5.0
Appointment verified by SaloniQ Software

Iryna was very professional, gave great advice on future treatments and was lovely to talk to. Will be back soon, thank you!!

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Response from The Skin Clinic at Urban Spa

Thank you for your kind words Sam, we are so happy to hear you have enjoyed your experience . We look forward to seeing you again soon at the Skin Clinic at Urban Spa x

Fab!

Rebecca Cole
11th Aug 2022
Team Member: Tara
5.0
Appointment verified by SaloniQ Software

Highly recommend Tara’s sports massage, she’s excellent!

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Response from The Skin Clinic at Urban Spa

Thank you so much for your review and we look forward to welcoming you back at The Skin Clinic at Urban Spa in the future.

Casey

Donna Leighton
10th Aug 2022
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

This treatment has been the best money I have ever spent on self care. I can see real results, I'm so impressed.

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Response from The Skin Clinic at Urban Spa

Thank you for your kind words Donna, we are so happy to hear you have enjoyed your experience with Sanyukta and have seen incredible results. We look forward to seeing you again soon at the Skin Clinic at Urban Spa x

IPL

Chrissie Hinken
2nd Aug 2022
Team Member: Tara
5.0
Appointment verified by SaloniQ Software

Tara is professional, friendly and most importantly fast while exceptionally thorough.

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Response from The Skin Clinic at Urban Spa

Thank you so much Chrissie for your kind words for Tara here at The Skin Clinic At Urban Spa Beauty. We are thrilled you have had such a wonderful experience with us and look forward to seeing you again soon x

Facial

Maggie Reston
30th Jul 2022
Team Member: IRYNA
5.0
Appointment verified by SaloniQ Software

Iryna never fail to give me an excellent facial and massage!! Love it!!

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Response from The Skin Clinic at Urban Spa

Thank you for your kind words maggie, we are so happy to hear you have enjoyed your experience with and have seen incredible results. We look forward to seeing you again soon at the Skin Clinic at Urban Spa x

Massage

Lynn Neeves
30th Jul 2022
Team Member: IYVA
5.0
Appointment verified by SaloniQ Software

Superb as always - highly recommend

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Response from The Skin Clinic at Urban Spa

Thank you for your kind words Lynn we are so happy to hear you have enjoyed your experience with Iyva and have seen incredible results. We look forward to seeing you again soon at the Skin Clinic at Urban Spa x

Caci

Dawn Crossley
25th Jul 2022
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Fantastic as always.

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Response from The Skin Clinic at Urban Spa

Thank you so much Dawn for taking the time to leave a review here at The Skin Clinic At Urban Spa Beauty. We are so please you enjoyed your experience with us and look forward to welcoming you back soon x

Amazing

Fabiola
21st Jul 2022
5.0

Iyva is an excellent Therapist, very profesional, she do all my treatments and I love every session with her.

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Response from The Skin Clinic at Urban Spa

Thank you for your kind words Fabiola, we are so happy to hear you have enjoyed your experience with Iyva and have seen incredible results. We look forward to seeing you again soon at the Skin Clinic at Urban Spa x

Facial on Tuesday 19 th July at 1.30

Anne Selvon
19th Jul 2022
4.0
Appointment verified by SaloniQ Software

I was annoyed because my children gave me a voucher for £ 50 . I wanted to have my eyebrows shaped and tinted, and asked what else you could do for me within the value of the voucher. You told me I could have a facial, so I booked in for both. After the facial I was told I had to pay another £15. The cost of treatments should be made clear, and I should have been told that the eyebrow tint and facial would cost a lot more than the value of the voucher. Now I have had to cancel the eyebrow tint( which was really all I wanted done)

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Satisfied and Very Happy

Robert Earthy
14th Jul 2022
Team Member: Tara
5.0

Fantastic sports massage therapist

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