TONI&GUY Hemel Hempstead

213, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BL

About us

TONI&GUY Hemel Hempstead opened in 1998. Comprising of a strong team of talented and passionate stylists and technicians who will ensure your TONI&GUY experience is a fabulous one for both you and your hair. We offer additional services such as bridal and occasion hair. Our wide range of retail products from label.m will ensure your hair stays salon perfect until your next visit. For further information about our extensive service menu or for a free style consultation please speak to one of our team.

The salon is located in the centre of the pedestrian high street, between the two entrances to the Marlowes Shopping Centre, and a short walk from the Riverside car park.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.90
2,185 verified reviews
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Perfect

Josie
21st Apr 2021
Team Member: Lauren
5.0
Appointment verified by Zenoti

Perfect in every way! Was so lovely to get back to some normality, thank you.

Lauren cut my hair beautifully as usual and very impressed with the advice Sam gave me about my colour options, thank you.

Felt 100% safe and looked after and would highly recommend this salon.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for your 5* review Josie. I shall pass your comments onto Lauren and Sam. WE look forward to seeing you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Great hair cut, as always

Emma M
19th Apr 2021
Team Member: Katie
5.0
Appointment verified by Zenoti

Katie always cuts my hair brilliantly. I'd not been for over a year and it felt/feels so much better. I always enjoy chatting with her and enjoy my hour's break coming in and relaxing. Such a great hair stylist and salon!

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this glowing feedback Emma. We're delighted Katie was able to make you feel better about your hair again and that you had such an enjoyable experience with us. I shall pass your comments on. All the best, Adam - TONI&GUY Hemel Hempstead

Lovely to be back

Jenny Grist
19th Apr 2021
Team Member: Richard
5.0
Appointment verified by Zenoti

Wonderful - welcoming, safe and great hair from Ricky and Susanne
Thank you

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Jenny. Thanks for the 5* review, I shall pass your comments on to Rikkie and Susanne. All the best, Adam - TONI&GUY Hemel Hempstead

Wonderful to be back

Sonia Turner
19th Apr 2021
Team Member: Richard
5.0
Appointment verified by Zenoti

It’s always a joy to be welcomed, treated and pampered by this amazing team. Coming back after 4 months was emotional and even more wonderful. Rikkie, along with Adam and team, have a way of making you feel at home and very important. My roots were getting me down but I didn’t touch them, and I was right not to. Rikkie brought me back to life and made me feel lovely again. Thank you T&G for the TLC. Let’s hope we are not ever apart for that long again. Love you guys.

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Response from TONI&GUY Hemel Hempstead

It's always such a joy to see you too Sonia. We really appreciate this excellent feedback (and that you managed to leave your roots alone!) and we look forward to giving your next dose of TLC. All the best, Adam - TONI&GUY Hemel Hempstead

First visit after lockdown

Pam Scragg
18th Apr 2021
Team Member: Lauren
5.0
Appointment verified by Zenoti

It was so lovely to be back! I am always made to feel special when I visit the salon and the control measures in place made me feel safe. All in all - a relaxing afternoon. Thank you.

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Response from TONI&GUY Hemel Hempstead

It was so lovely to have you back Pam! Thanks for this lovely feedback, it means a lot to us. All the best, Adam - TONI&GUY Hemel Hempstead

Wonderful!

Lucy
18th Apr 2021
Team Member: Adie
5.0
Appointment verified by Zenoti

Wonderful haircut from Adie today, thank you so much. Just what I wanted. Great to get back to the salon. Thank you to you all for your hard work.

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Lucy. It was great to see you again and we look forward to seeing you again soon. All the best, Adam - TONI&GUY Hemel Hempstead

A bit overpriced

Roxanna Kashfi
18th Apr 2021
Team Member: Lucy
4.5
Appointment verified by Zenoti

I thought it was odd I was charged more for my hair dye appointment than normal. I always get root to tip and my hair length hasn’t changed.

Service etc was great as usual, my stylist was lovely and I enjoyed being in the salon.

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Response from TONI&GUY Hemel Hempstead

Thank you for taking the time in leaving your feedback Roxanna.

Whilst we have tried to keep most of the prices the same for our colour services it has been necessary for us to make a couple of necessary adjustments when we work on longer hair. We remain to use high quality products and invest in our team but unfortunately this sometimes does run into higher operating costs.

We look forward to seeing you for your next visit. All the best, Adam - TONI&GUY Hemel Hempstead

Welcoming back

Ann-Marie Hockenhull
18th Apr 2021
Team Member: Adie
5.0

Was very helpful regarding my hair. Did a lovely cut

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear Ann-Marie! Thanks for the 5* feedback. All the best, Adam - TONI&GUY Hemel Hempstead

Highlights and cut

Caroline BierAllen
17th Apr 2021
Team Member: Katie
5.0
Appointment verified by Zenoti

Katie is excellent in every way. Friendly professional and an amazing stylist . The best !
Ricky did highlights and a complete professional and great manner . Very nice all round experience.

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Response from TONI&GUY Hemel Hempstead

Thank you so much Caroline for your lovely comments with Katie and Rikke, I shall pass them on. Look forward to seeing you again soon. All the best, Adam - TONI&GUY Hemel Hempstead

Feedback on haircut

Ellen Asi Gaituah
17th Apr 2021
Team Member: Dean
5.0
Appointment verified by Zenoti

Very happy with my haircut

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Response from TONI&GUY Hemel Hempstead

We're very happy to hear it Ellen! Thanks for the 5* review. All the best, Adam - TONI&GUY Hemel Hempstead

Amazing

Lauren Sargent
17th Apr 2021
Team Member: Rabena
5.0

I have always wanted my hair cut at a Toni & Guy so when I moved to hemel in March 2020 I was eyeing up this branch - then we went into lockdown! My hair suffered like crazy and Rabena did an amazing job, I’m so happy my first Toni & Guy experience was with her! She helped me massively with the cut and explained how I could help my hair with no judgement. I can’t wait to get back in the chair with her when my hair hasn’t suffered a year of lockdowns!

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Response from TONI&GUY Hemel Hempstead

Ahh, this is so lovely to hear Lauren. Sounds like you really deserved a treat after a year and we're so happy that Rabena was able to give you such a great first experience with us. I shall pass your comments on. All the best, Adam - TONI&GUY Hemel Hempstead

Cut & Blowdry

Sandra Macdonald
15th Apr 2021
Team Member: Rabena
5.0
Appointment verified by Zenoti

Fabulous haircut, really cutting edge, which I hope, helps me look look edgy too. Also, such great advice on maintenance & product.

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Response from TONI&GUY Hemel Hempstead

We're sure you'll make the cut look even more fabulous Sandra! Thanks for the lovely feedback. We look forward to seeing you again soon. All the best, Adam - TONI&GUY Hemel Hempstead

Great team

Graham Hemingway
14th Apr 2021
Team Member: Rabena
5.0
Appointment verified by Zenoti

Great attitude by everyone in the team - a welcome return to the world of Toni & Guy

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Response from TONI&GUY Hemel Hempstead

It was great to see you back too Graham. Thanks for the positive feedback. All the best, Adam - TONI&GUY Hemel Hempstead

Great experience as usual

Frances Blenkinsop
14th Apr 2021
Team Member: Dean
5.0
Appointment verified by Zenoti

Great to see everyone again after long, mid winter lockdown! Friendly staff & atmosphere as usual. Hair transformed! I’ll be back soon!

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Response from TONI&GUY Hemel Hempstead

It was great to see you too Frances. Thanks so much for the 5* review. We look forward to seeing you again soon. All the best, Adam - TONI&GUY Hemel Hempstead

First Appointment

Ann Fowler
12th Apr 2021
Team Member: Dean
5.0

I had my first appointment with Dean at the Hemel branch.
I was made to feel welcome the moment I stepped into the salon front of house spot on with customer service...
The salon is very Covid secure I felt very safe.
Dean was fabulous ? I told him how I would like my hair and he listened and did a fantastic job? I left feeling like a million dollars I will definitely be back!

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Response from TONI&GUY Hemel Hempstead

Thank you Ann! This is such positive feedback to receive on our first day back ? I shall pass your comments on to Dean and we look forward to seeing you again soon. All the best, Adam - TONI&GUY Hemel Hempstead

Very happy with my cut!

Annie Milne
16th Dec 2020
Team Member: Dean
5.0
Appointment verified by Zenoti

My first visit to T&G on the recommendation of a friend. Dean did a super job, really taking time to talk through what I wanted and was trying to achieve.

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Response from TONI&GUY Hemel Hempstead

We're so happy that Dean gave you such a good first experience with us Annie! Thank you so much for leaving such lovely feedback. All the best, Adam - TONI&GUY Hemel Hempstead

Gorgeous People, Great Appointment!

Jennifer
16th Dec 2020
Team Member: Lucy
5.0
Appointment verified by Zenoti

Lucy was so helpful and upfront about my colour. She talked me through everything and made me feel pampered. She was so kind and helpful when it came to fixing a few issues I had as well. Felt like there was nothing they wouldn’t do for me! I normal go to Toni and Guy Hitchin but had such a fabulous time! Will be back. Thanks Lucy and team!

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Response from TONI&GUY Hemel Hempstead

Ah this is such lovely feedback Jennifer! Thanks so much for taking the time to write it. I shall pass your comments on to Lucy and the team. We look forward to seeing you again ❤ All the best, Adam TONI&GUY Hemel Hempstead

Outstanding hair cut

Tracey
15th Dec 2020
Team Member: Dean
5.0
Appointment verified by Zenoti

Dean is a very conscientious hair stylist who takes his time listening to what style you want and making sure what you envisioned becomes reality. Thank you

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Response from TONI&GUY Hemel Hempstead

Thank you so much Tracey for this excellent feedback from your visit with Dean. We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

grateful client

Kay
15th Dec 2020
Team Member: Dean
5.0
Appointment verified by Zenoti

Friendly safe welcome, relaxing shampoo and head massage followed by excellent drying and styling. Happy client

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Kay. It means so much to us that you always feel safe and happy in our salon. All the best, Adam TONI&GUY Hemel Hempstead

Wash and Style for a wedding

Elaine
15th Dec 2020
Team Member: Rabena
5.0
Appointment verified by Zenoti

Great, really happy with Rabena’s styling of my hair, some lovely glamorous curls in my usually straight hair.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this positive feedback Elaine. We hope you had a lovely time at the wedding ? All the best, Adam TONI&GUY Hemel Hempstead

I'm So, So Happy With My New Hair Colour!

Beth
13th Dec 2020
Team Member: Lucy
5.0
Appointment verified by Zenoti

I had a really good experience at Toni and Guy's: from my initial consultation with Lucy, who gave me some really helpful advice on what I could do with my hair. I then booked an appointment, and Lucy did a wonderful job with my hair, making it look lighter but still really natural. On top of that, everyone at the salon was really friendly, the place was very clean, and the atmosphere in the salon was really nice. Overall I was really happy with the result of my visit, and would absolutely consider coming again.

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Response from TONI&GUY Hemel Hempstead

We're delighted you're so happy with your colour Beth. Thanks so much for taking the time to leave such great feedback for Lucy, I shall pass it on to her. All the best, Adam TONI&GUY Hemel Hempstead

December 2020

Annette Benson
13th Dec 2020
Team Member: Katie
5.0
Appointment verified by Zenoti

Great cut and also very supportive atmosphere despite the masks etc.

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Response from TONI&GUY Hemel Hempstead

Thanks Annette. we're so pleased your happy with the results. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Gorgeous colour in a safe environment

Holly
13th Dec 2020
Team Member: Sam
5.0
Appointment verified by Zenoti

Sam always delivers on the most fabulous colour. I very rarely have exactly the same each time as I like to change it up a little depending on season etc or just for a bit of a fresh look and Sam always gets it spot on for me! He is so friendly and easy to chat away to and makes sure you are completely happy with everything. The salon has done an amazing job of providing a covid safe environment and still felt like a treat to be there and a very enjoyable experience. Fantastic job everyone!

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Response from TONI&GUY Hemel Hempstead

Thank you so much Holly for this excellent 5* review with Sam. We love that you always feel confident with him to constantly evolve your colour ? I shall pass your comments on. All the best, Adam TONI&GUY Hemel Hempstead

Gorgeous cut in the safest environment

Holly
13th Dec 2020
Team Member: Vanessa
5.0
Appointment verified by Zenoti

It’s always a joy to see Vanessa. She needs no direction from me at all to give me the most perfect cut and I always leave feeling great. She is friendly and bubbly and a real perfectionist! The salon has done an amazing job of providing a covid safe environment and still felt like a treat to be there and a very enjoyable experience. Fantastic job everyone!

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Response from TONI&GUY Hemel Hempstead

Thank you so much for taking the time to leave this beautiful feedback Holly. We're delighted you always have such a great visit with Vanessa and I shall pass your lovely comments on. All the best, Adam TONI&GUY Hemel Hempstead

mrs

Anonymous
12th Dec 2020
4.0

I am happy with my new look

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Response from TONI&GUY Hemel Hempstead

We're very happy to hear it! Thanks for taking the time to leave a review. We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Excellent !

Lorna
11th Dec 2020
Team Member: Richard
5.0
Appointment verified by Zenoti

will only ever have my colour done with Ricky. Really pleased with my cuts by Lauren.
During the whole of this pandemic I have felt completely safe coming to the salon. Really impressed with all the measures in place. The little welcome not on the bag is such a nice touch and really makes you feel good. Xx

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Response from TONI&GUY Hemel Hempstead

Thanks so much for taking the time to leave such lovely feedback Lorna. We're delighted you felt so safe in the salon and I shall pass your comments on to Rikkie and Lauren. All the best, Adam TONI&GUY Hemel Hempstead

Faultless

Helen
11th Dec 2020
Team Member: Victoria
5.0
Appointment verified by Zenoti

Always friendly and professional. The salon and staff are inviting and have gone out of their way to make you feel comfortable and welcome in these trying times.
For a bit of pampering and escapism I recommend you make an appointment, you’ll walk out feeling great xx

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Response from TONI&GUY Hemel Hempstead

This is such a lovely review Helen ❤ Thanks so much for your kind words. We shall see you again soon I'm sure. All the best, Adam TONI&GUY Hemel Hempstead

So happy!

Deborah
11th Dec 2020
Team Member: Rabena
5.0
Appointment verified by Zenoti

Fabulous new colour from Ricky and lovely fresh cut from Rabena. Brilliant all round! Thank you.

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Response from TONI&GUY Hemel Hempstead

You are absolutely welcome Deborah. We're so happy you like your new hair and I shall pass your comments on. All the best, Adam TONI&GUY Hemel Hempstead

're touch and cut blow dry

Mary Lynch
10th Dec 2020
Team Member: Adie
5.0
Appointment verified by Zenoti

Big thank you Ricky kind understand love the air
Adie happy kind does good cut blow dry

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Response from TONI&GUY Hemel Hempstead

Thanks so much for the 5* review Mary. It was a pleasure to see you as always. I shall pass your comments on to Rikkie and Adie. All the best, Adam TONI&GUY Hemel Hempstead

Very Happy

Deidre
10th Dec 2020
Team Member: Adie
5.0
Appointment verified by Zenoti

Thanks for a really lovely cut!

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Deidre ? Thanks for the 5* review We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

December 2020

Beryl Law
8th Dec 2020
Team Member: Lauren
5.0

Lauren is amazing. Thrilled with my new style !

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Beryl. It was a pleasure to see you as always and I shall pass your comments on to Lauren. All the best, Adam, TONI&GUY Hemel Hempstead

Great as always!

Josie
8th Dec 2020
Team Member: Lauren
5.0
Appointment verified by Zenoti

Love coming to have my hair cut with Lauren, she always spends time listening to and advising on my hair style and always happy with the outcome, thank you ❤❤

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Response from TONI&GUY Hemel Hempstead

We so happy that you are pleased with your hair as usual Josie. I shall pass your comments on to Lauren. All the best, Adam, TONI&GUY Hemel Hempstead

Great experience

Kay
7th Dec 2020
Team Member: Dean
5.0
Appointment verified by Zenoti

Made to feel welcome by salon staff, relaxing shampoo an head massage, cup of tea provided and wonderful job of blow drying and styling

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Response from TONI&GUY Hemel Hempstead

Thank you so much for your lovely feedback as always Kay. It means so much to us ❤ All the best, Adam TONI&GUY Hemel Hempstead

Thank you Lucy

Rosy Cox
4th Dec 2020
Team Member: Lucy
4.5
Appointment verified by Zenoti

Lucy took a lot of care with my colour. She is friendly and professional.

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Response from TONI&GUY Hemel Hempstead

Thank you for your kind words Rosy. I shall pass them on to Lucy. Look forward to seeing you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Fantastic !!!!!!!

JD Borninkhof
5th Nov 2020
Team Member: Vanessa
5.0
Appointment verified by SALONGENIUS Software

Best hair cut in ages for me very very happy !!!

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Response from TONI&GUY Hemel Hempstead

That is great to hear, thank you for your feedback. All the best, Richard TONI&GUY Hemel Hempstead

Highly Recommended

Rama
5th Nov 2020
Team Member: Sam
5.0

Just wanted to thank the team and wish them good luck...always do a fantastic job. Keep safe.

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Response from TONI&GUY Hemel Hempstead

Thank you, best wishes to you too, All the best, Richard TONI&GUY Hemel Hempstead

Thanks team!

Noreen
4th Nov 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Thanks for fitting me in today as couldn’t have waited a month! Great colour as always from Rilkki - fab job, top blow dry from Adam (always the best) & a nice treatment, & massage to boot too. Cheers & happy lockdown!

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Response from TONI&GUY Hemel Hempstead

Your'e welcome, nobody wants lockdown roots again! Always our pleasure, All the best, Richard TONI&GUY Hemel Hempstead

Cut and blow dry

Penny farr
4th Nov 2020
Team Member: Rabena
5.0

Rabena is new to that salon. Therefore not had her b4! I have to say it’s one of the best cuts I’ve had ( and I’ve been going to T&G for many a year. Booked her for next appointments in December ( hopefully that will happen!!

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Response from TONI&GUY Hemel Hempstead

We're delighted to hear you had such a great visit us and Rabena and that you love your hair Penny. Thanks for the 5* review. All the best, Richard TONI&GUY Hemel Hempstead

Great service

Jenessa Calinghen
4th Nov 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Very good service provided. Staff were friendly and I like the haircut. The stylist was friendly and did a good job. Thank you to the team at Toni & Guy Hemel. Will definitely be returning.

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Response from TONI&GUY Hemel Hempstead

Thats great to hear and thank you for your feedback Jenessa. All the best, Richard TONI&GUY Hemel Hempstead

Lovely afternoon at the salon

Anonymous
4th Nov 2020
Team Member: Richard
5.0

Such a talent always manages to work his magic

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Response from TONI&GUY Hemel Hempstead

Thank you for your feedback and we hope to see you soon, All the best, Richard TONI&GUY Hemel Hempstead

Cut and blow dry

Anne Hewlett
3rd Nov 2020
Team Member: Susanne
5.0
Appointment verified by SALONGENIUS Software

I really enjoyed my experience today and Susanne is a really good stylist.

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Response from TONI&GUY Hemel Hempstead

We'll be sure to let Susanne know, Thank you for your visit and review. All the best, Richard TONI&GUY Hemel Hempstead

As always fantastic

Miroslawa
3rd Nov 2020
Team Member: Rabena
5.0
Appointment verified by SALONGENIUS Software

I just want say a big thank you. All team working so hard to be we women feel good. My hairs looks amaze again. I feeling safe and with professional attention. Thank you again and stay safe ?

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Response from TONI&GUY Hemel Hempstead

We're delighted to hear you had such a great visit and that you love your hair Miroslawa. Thanks for the 5* review. All the best, Richard TONI&GUY Hemel Hempstead

Highly recommend

Tania Drea
3rd Nov 2020
5.0
Appointment verified by SALONGENIUS Software

Had a different stylist today due to the lockdown looming but she did a fantastic job, hair looks amazing as it always does when I leave there..
All the staff are fabulous ❤

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Response from TONI&GUY Hemel Hempstead

Thank you Tania, we are glad that you and your hair enjoyed your visit. All the best, Richard TONI&GUY Hemel Hempstead

Highly recommended

Kate Hedge
2nd Nov 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

What an exceptionally skilful colourist! Richard listens carefully to what you want and is able to convert your wish to a reality, perfectly. I wouldn’t go anywhere else

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Response from TONI&GUY Hemel Hempstead

Your wish is our command Kate! Thank you for the lovely feedback, we look forward to seeing you again in December. All the best Richard, TONI&GUY Hemel Hempstead

High light of the week

Anonymous
2nd Nov 2020
5.0

Warm safe welcome, relaxing shampoo and head massage. Followed by excellent styling.
Thank you Dean

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Response from TONI&GUY Hemel Hempstead

Thank you so much for the 5* review. All the best, Richard TONI&GUY Hemel Hempstead

Good service

Donna Blinko
31st Oct 2020
Team Member: Sam
5.0

Really lovely and great stylist

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Response from TONI&GUY Hemel Hempstead

Great to hear you feedback Donna, we look forward to seeing you again soon. All the best Richard, TONI&GUY Hemel Hempstead

Usual excellence!

Diane
31st Oct 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Always a high standard of service and skill. Richard and his team go above and beyond for their clients. Friendly, welcoming and left the salon feeling a million dollars!

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Response from TONI&GUY Hemel Hempstead

Always our pleasure to have you in the salon, thank you so much for your kind comments, we look forward to seeing you again soon Diane. All the best, Richard TONI&GUY Hemel Hempstead

Excellent service as usual ?

Judith
30th Oct 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

Brilliant service. Very safe and relaxing

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Response from TONI&GUY Hemel Hempstead

We're delighted to hear you had such a great visit and that you love your hair Judith. Thanks for the 5* review. All the best, Richard TONI&GUY Hemel Hempstead

Always a Pleasure

Helen
30th Oct 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

This is an appointment I always look forward to ?
I have colour by Lauren and cut by Victoria and the results are always fantastic.
When Sara gives the head massage after the wash, quite frankly a bomb could go off I wouldn’t flinch, it’s soo relaxing.
My visits are not a treat anymore they are a must have!

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Response from TONI&GUY Hemel Hempstead

We're so happy that you look forward to your appointments with us and thank you for your 5* feedback Helen. All the best, Richard TONI&GUY Hemel Hempstead

Cut - returning client

Angela Thornley
29th Oct 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

I had the best experience - we had a chat the week before & discussed options. Dean totally got where I was coming from (I’m not the most straightforward client) & he talked me through each aspect of the of the cut as he was doing it. On completion he encouraged me ‘to play around with it’ so I felt comfortable with the finished cut & how versatile it could be - brilliant

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Atmosphere
Response from TONI&GUY Hemel Hempstead

Thats great to hear Angela, it's a good feeling when you click with your stylist! Thank you for your feedback and we look forward to seeing you soon. All the best, Richard TONI&GUY Hemel Hempstead