TONI&GUY Hemel Hempstead

213, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BL

About us

TONI&GUY Hemel Hempstead opened in 1998. Comprising of a strong team of talented and passionate stylists and technicians who will ensure your TONI&GUY experience is a fabulous one for both you and your hair. We offer additional services such as bridal and occasion hair. Our wide range of retail products from label.m will ensure your hair stays salon perfect until your next visit. For further information about our extensive service menu or for a free style consultation please speak to one of our team.

The salon is located in the centre of the pedestrian high street, between the two entrances to the Marlowes Shopping Centre, and a short walk from the Riverside car park.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.90
2,185 verified reviews
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Fantastic as always

Monia
29th Oct 2020
Team Member: Vanessa
5.0

I'm always satisfied and happy with their service, I couldn't ask for better...Fantastic and good in everything they do!

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Response from TONI&GUY Hemel Hempstead

That makes us happy to hear your comments Monia, thank you. We look forward to seeing you soon. All the best, Richard TONI&GUY Hemel Hempstead

Best hair

Kim Chandler
26th Oct 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Lauren and Sam done a fantastic job as usual. I came out feeling very happy and relaxed

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Response from TONI&GUY Hemel Hempstead

And thats the best feeling ever! Thank you so much for your review Kim. All the best, Richard TONI&GUY Hemel Hempstead

Super blond

Tammy
25th Oct 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

I had left it a long time (2020), so my hair had got really dull. My colour is amazing now. Such delicate fine highlights in multiple beautiful blonde tones. As always it’s fantastic. I love it.

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Response from TONI&GUY Hemel Hempstead

Super Blonde indeed, we're glad you are happy with the results Tammy, thank you for the feedback. All the best, Richard TONI&GUY Hemel Hempstead

Very happy

Emma Bryant
24th Oct 2020
Team Member: Adie
5.0
Appointment verified by SALONGENIUS Software

I’m really happy with my haircut thanks Adie.

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Response from TONI&GUY Hemel Hempstead

Our pleasure Emma, thank you! All the best, Richard TONI&GUY Hemel Hempstead

Excelent services

Anonymous
24th Oct 2020
5.0

She is very friendly and warm person . Thank you for take care of me?.

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Response from TONI&GUY Hemel Hempstead

Your'e more than welcome. thank you for taking the time to leave us feedback about your visit. All the best, Richard TONI&GUY Hemel Hempstead

Cut and blow

Claire
24th Oct 2020
Team Member: Susanne
5.0
Appointment verified by SALONGENIUS Software

Have been going to Toni & Guy for many years and I have never had a bad cut. Today was no different, stylist took my ideas and advised how they would work with my hair. Very pleased with the result

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Response from TONI&GUY Hemel Hempstead

Thats great to hear Claire! We look forward to seeing you again soon. All the best, Richard TONI&GUY Hemel Hempstead

Lovely salon

Michelle W
24th Oct 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

Just had the best haircut. Katie is wonderful at cutting hair and my hair looks and feels wonderful. Would highly recommendThank you

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Response from TONI&GUY Hemel Hempstead

Thank you for your kind comments Michelle, we'll be sure to let Katie know. We look forward to seeing you soon. All the best, Richard TONI&GUY Hemel Hempstead

Professional hair stylist

Katie
22nd Oct 2020
Team Member: Rabena
5.0
Appointment verified by SALONGENIUS Software

Thank you. I definitely coming back again. My hair smell nice and soft.

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Response from TONI&GUY Hemel Hempstead

How our hair feels and smells can be just as important as how it looks. Thanks for your review and comments Katie. All the best, Richard TONI&GUY Hemel Hempstead

New hair

Samantha Prior
22nd Oct 2020
Team Member: Adie
5.0
Appointment verified by SALONGENIUS Software

New colour with Richard and new style with Adie. Love both!!!

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Response from TONI&GUY Hemel Hempstead

And it looks so great !! We're super happy with the results and makes us happy that you are too. Enjoy your new hair Samantha. We look forward to seeing you soon. All the best, Richard TONI&GUY Hemel Hempstead

Lovely hair cut

Sam
21st Oct 2020
5.0
Appointment verified by SALONGENIUS Software

I hadn’t had my hair cut for almost a year, I love going to the salon, the experience was lovely! So clean and quiet and friendly, my needs were met at every point during my hair cut and I thoroughly enjoyed my visit! Thank you - I can’t remember who cut my hair he was lovely and Irish! Very friendly and chatty!

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Response from TONI&GUY Hemel Hempstead

We're delighted to hear you had such a great visit and that you love your hair Sam. Dean looked after you and we'll be sure to pass your feedback on to him. Thanks for the 5* review. All the best, Richard TONI&GUY Hemel Hempstead

Highly recommended

Gosia Gacke
19th Oct 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Great and friendly service! Love my haircut

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Response from TONI&GUY Hemel Hempstead

We're delighted to hear you had such a great visit and that you love your hair Gosia. Thanks for the 5* review. All the best, Adam TONI&GUY Hemel Hempstead

Cut & Blowdry

Sue Diment
19th Oct 2020
Team Member: Vanessa
5.0
Appointment verified by SALONGENIUS Software

So happy as always

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear Sue! Thanks for the 5* review. All the best, Adam TONI&GUY Hemel Hempstead

Always great

Jenny Grist
18th Oct 2020
Team Member: Susanne
5.0
Appointment verified by SALONGENIUS Software

Always well looked after and my hair is great - loads of thanks to Susanne, Ricky and Lucy

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave us your positive feedback Jenny. I shall pass your comments on to the team ? All the best, Adam TONI&GUY Hemel Hempstead

Colour works

Jackie Hood
17th Oct 2020
Team Member: Sam
5.0

Brilliant colour work as usual! What a difference it makes! Thank you

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Jackie. Thanks so much for taking the time to leave us your feedback. All the best, Adam TONI&GUY Hemel Hempstead

Feel like me again

Lucy
17th Oct 2020
Team Member: Susanne
5.0
Appointment verified by SALONGENIUS Software

Thank you so much Susanne as always for a great haircut. Feel 10 years younger!

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Response from TONI&GUY Hemel Hempstead

Well that sounds like a great result! Thanks for the 5* review Lucy. I shall pass your comments on to Susanne. All the best, Adam TONI&GUY Hemel Hempstead

What a fantastic cut!

Claire
17th Oct 2020
Team Member: Rabena
5.0
Appointment verified by SALONGENIUS Software

First time with Rabena, what a lovely experience. Really knows her stuff, best technical bob I've ever had ❤?

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave such great feedback Claire. We're delighted you had such a great experience with Rabena and I shall pass on your comments. All the best, Adam TONI&GUY Hemel Hempstead

Just like visiting family

Jo Groom
16th Oct 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

I love Lauren. Visiting the salon is like popping to your friends for a catch up and receiving a haircut at the same time. Lauren has made me feel amazing. Thank you. X

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Response from TONI&GUY Hemel Hempstead

What a lovely way of putting this Jo ❤ It means so much that you feel so comfortable with us and that you leave feeling so great. I shall pass your comments on to Lauren. All the best, Adam TONI&GUY Hemel Hempstead

Amazing as always

Jo Groom
16th Oct 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Another amazing colour today. I would recommend Ricky to everyone. Love my new hair colour

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Response from TONI&GUY Hemel Hempstead

Thanks so much Jo. We love your new colour too! I shall pass your comments on to Rikkie. All the best, Adam TONI&GUY Hemel Hempstead

Great service, great cut!

Gemma
16th Oct 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Lauren was really friendly and made the whole experience enjoyable. Great service and a lovely hair cut will definitely be coming back for my next haircut, you have gained a customer Lauren! :) nice welcome also upon entry with all the Covid liked the idea of the bag with name on for gown!

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Response from TONI&GUY Hemel Hempstead

We're so happy to hear you had such a positive visit to us Gemma. I shall pass these comments on to Lauren. Look forward to seeing you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Wow

Naomi Brown
16th Oct 2020
Team Member: Rabena
5.0
Appointment verified by SALONGENIUS Software

Rabena was wonderful, both as a hairstylist and conversation partner, and the results speak for themselves. I am absolutely delighted with my hair.

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Response from TONI&GUY Hemel Hempstead

Thanks or this lovely feedback Naomi. We're so happy you're pleased with your new haircut, we think you look amazing! I shall pass on your comments to Rabena. All the best, Adam TONI&GUY Hemel Hempstead

Colour technician

Narmaz
15th Oct 2020
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

Excellent as always.

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear Narmaz ❤ Thanks for the 5* review. All the best, Adam TONI&GUY Hemel Hempstead

One happy lady

Joan squires
13th Oct 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Feel and look like a new lady , Dean has made my hair look amazing thankyou so much

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Joan. We're so pleased that you are happy with your hair again ? I shall pass your comments on to Dean. All the best, Adam TONI&GUY Hemel Hempstead

One happy lady

Joan squires
13th Oct 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Feel and look like a new lady , Dean has made my hair look amazing thankyou so much

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Joan. We're so pleased that you are happy with your hair again ? I shall pass your comments on to Dean. All the best, Adam TONI&GUY Hemel Hempstead

Haircut

Samantha Johnson
12th Oct 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Lovely haircut ?‍♀️ xx

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Response from TONI&GUY Hemel Hempstead

Just what we like to hear! Thank so much for the 5* review. All the best, Adam TONI&GUY Hemel Hempstead

Amazing!!

Tegan
10th Oct 2020
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

Just had my hair coloured by Sam and cut and styled by Lauren and to say I’m in love with my hair is honestly an understatement! They honestly made me feel so welcomed and have literally had my requests at heart. They were so lovely, I couldn’t have had a more amazing experience. 1000% recommend them both. Amazing!!

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Response from TONI&GUY Hemel Hempstead

What a lovely review to read Tegan, thank you so much! We're delighted your so happy with your hair and I shall pass your comments on to Sam and Lauren. All the best, Adam TONI&GUY Hemel Hempstead

Continuing great experience

Sharon Welch
10th Oct 2020
Team Member: Katie
5.0

Katie has been cutting my hair for over 10 years now. The whole salon experience is always professional and customer focused and now with Covid restrictions to deal with, the team at Hemel have been exceptional in how they are keeping their clients safe and still providing a great experience. Your own Toni & Guy bag with your name on containing your own gown and towels and a cup for a drink should you wish to have one. Everyone is wearing masks and/or visors which are difficult to manage over a 9 hour day. Adam is front of house and always has a warm welcome and a great smile. The apprentices look after you at the washbasins and with a drink whilst you have your treatment. I can't imagine going anywhere else and during these unprecedented times where businesses have to adapt to keep everyone safe, they shine. Keep up the good work!

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Response from TONI&GUY Hemel Hempstead

Thanks so so much for this feedback Sharon. Reading reviews like yours is why we do what we do ❤ Thanks also for your continued loyalty over the last decade, it means the world to us. Look forward to seeing you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Fabulous

Gemma Nuttall
9th Oct 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Had a brilliant cut today from Lauren. She always puts you at ease and I always enjoy a nice catch up too while being pampered.

I also always receive a lovely warm welcome from Adam who is so personable and efficient.

Thanks everyone!

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Response from TONI&GUY Hemel Hempstead

We're so happy to read this wonderful review Gemma. Thanks so much for taking the time to leave your feedback. I shall pass it on to Lauren ? All the best, Adam TONI&GUY Hemel Hempstead

Highlight of my day

Clare Naden
8th Oct 2020
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

Highlights today by Sam ? and haircut by Lauren. ✂️ Excellent job, really, really pleased with result and would highly recommend ?

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Response from TONI&GUY Hemel Hempstead

Thanks Clare for this fantastic 5* review for Sam and Lauren. We're delighted you were so happy with the results and I shall pass your comments on. All the best, Adam TONI&GUY Hemel Hempstead

Fabulous

Jessica Luck
7th Oct 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

He’s lovely ! Made my hair look beautiful
A genuine hilarious family guy that makes you feel welcome and safe

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Response from TONI&GUY Hemel Hempstead

Thank you so much for taking the time to leave such lovely feedback Jessica. I shall pass your comments on. All the best, Adam TONI&GUY Hemel Hempstead

Hair cut

Jon
6th Oct 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Great hair cut great service very professional and personable

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Response from TONI&GUY Hemel Hempstead

We're very happy to hear it Jon. Thanks for taking the time to leave great feedback. All the best, Adam TONI&GUY Hemel Hempstead

Super happy

Farrah Khan
6th Oct 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Took my daughter for her very first professional haircut as her hair had grown so long.
Dean made her feel very comfortable and he did such a great job of cutting her ponytail to donate.
She loved her experience at Toni & Guy, she’s looking forward to coming back soon. Thank you Dean.

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Response from TONI&GUY Hemel Hempstead

We're so thrilled to see this review Farrah! How lovely that your daughter was able to donate her ponytail to a good cause too. I shall pass your comments on to Dean and we look forward to seeing you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Very happy little girl.

Hana khan
6th Oct 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

I took my daughter in today for a haircut as she wanted to donate her long hair. We had the lovely Dean and he was really great with my daughter and also did an amazing job of cutting her hair into a super sleek bob-cut. Very happy with the cut and my daughter loves her new short hair.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this wonderful review. We absolutely loved your daughters new bob too! I shall pass your comments on to Dean. All the best, Adam TONI&GUY Hemel Hempstead

Hair cut

Anonymous
6th Oct 2020
5.0

Excelent

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear! Thanks for the 5* review. All the best, Adam TONI&GUY Hemel Hempstead

6 October 2020

Beryl Law
6th Oct 2020
Team Member: Lauren
5.0

Lauren worked her magic .... again
Thrilled with my new hair style !

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Response from TONI&GUY Hemel Hempstead

We're so happy to hear it Beryl. Thanks for leaving your lovely feedback ? All the best, Adam TONI&GUY Hemel Hempstead

Amazing service again

Dee
5th Oct 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

As alway toni and guy have been amazing with my daughter hair and dean made it fun and did a lovely job

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Response from TONI&GUY Hemel Hempstead

We're delighted to hear your daughter had such a lovely visit to see Dean again Dee. Thanks for great review. All the best, Adam TONI&GUY Hemel Hempstead

Amazing

Candi Fuller
4th Oct 2020
Team Member: Richard
5.0

The one & only hair colourist for me !’
Incredible as Always

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave this 5* review Candi. It's always a pleasure to see you. All the best, Adam TONI&GUY Hemel Hempstead

Great hair cutting experience

Sophie Ings
4th Oct 2020
Team Member: Susanne
5.0
Appointment verified by SALONGENIUS Software

Susanne was amazing today and so lovely!! She helped me decide what was best for my curly hair. Very talented. I'm super happy with the results!

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Response from TONI&GUY Hemel Hempstead

Thank you so much for this wonderful review Sophie. We're delighted you're so happy with the results and I shall pass your comments on to Susanne. All the best, Adam TONI&GUY Hemel Hempstead

Great

Lynne
4th Oct 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

As always great ?

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear Lynne! Thanks for the 5* review. All the best, Adam TONI&GUY Hemel Hempstead

Not happy

Gabby
4th Oct 2020
2.5
Appointment verified by SALONGENIUS Software

I can’t remember my stylist name but I believe she was a director? when I was getting a hair treatment she went to the back came back and started washing my hair whilst chewing food without her mask on - in this current climate this seems completely inappropiate - Her visor did not cover her face. When she was cutting my hair she constantly said it wasn’t shiny which isn’t particularly nice - once is okay to explain my hair but doesn’t need to be repeated. I felt she was plugging the shampoo conditioner and leave in conditioner far too much - it became uncomfortable and unpleasant. I had also asked her to cut the bits of hair around my face shorter which she just didn’t do. I asked my hair to be dried straight and it was certainly wavy- I redid it when I was home. I’ve had it blow dried straight before so I know it’s possible. She was extremely rough when combing and doing my hair - she yanked my head making my head jerk numerous times. She burnt my head with the hairdryer and it was extremely painful - she said sorry but didn’t offer anything to compensate and left it as that. Overall I wasn’t happy and was very disappointed. I have had my hair cut numerous times but this was my first time at Toni and Guy and I certainly wouldn’t recommend it. Since lockdown this was the first time I was getting my hair cut and it’s safe to say I felt deflated and a little upset afterwards

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Response from TONI&GUY Hemel Hempstead

Hi Gabby, thank you for your feedback. It is genuinely helpful to hear how we can improve our service. I'm so sorry to hear that you left us feeling unhappy and I would love the opportunity to discuss this further with you and hopefully get the chance to restore your faith in our salon. Please call me at the salon on 01442 233300. All the best, Adam TONI&GUY Hemel Hempstead

Colour and cut

Sue
3rd Oct 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

As always colour looks great. Really natural looking with a lovely shine.

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Response from TONI&GUY Hemel Hempstead

Thanks for the lovely review Sue. We're so happy you were so pleased with the colour ? Look forward to seeing you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Hair cut coloured

Mary lynch
2nd Oct 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

Very happy supported team during these not so nice times

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Response from TONI&GUY Hemel Hempstead

Thanks so much for your 5* review Mary. It's always a pleasure to see you in the salon. All the best, Adam TONI&GUY Hemel Hempstead

Amazing

Kirsty Maguire
28th Sep 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Absolutely fantastic! Love my new hair style and Dean was so friendly and funny. Would definitely recommend him. All staff were so kind and friendly the whole time I was there!

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this wonderful review Kirsty. We're delighted you love your new style so much and I shall pass your comments on to Dean. All the best, Adam TONI&GUY Hemel Hempstead

Amazing!

Kirsty Maguire
28th Sep 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Absolutely fantastic! Love my new hair style so much and Dean was so friendly and funny! Would highly recommend him! All staff were so friendly and kind!

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this wonderful review Kirsty. We're delighted you love your new style so much and I shall pass your comments on to Dean. All the best, Adam TONI&GUY Hemel Hempstead

Brilliant

Anonymous
28th Sep 2020
5.0

Friendly

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Response from TONI&GUY Hemel Hempstead

Thanks so much for the 5* review. We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Great service and super Covid-safe!

Olivia Marshall
27th Sep 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

The second time I’ve been to Dean for my haircut and I won’t go elsewhere now! Such a lovely guy and I’m so happy with how my hair looks, couldn’t be more pleased with the results. The salon are going above and beyond to ensure their clients feel safe during these uncertain times and it’s an all-round lovely experience to visit.

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Response from TONI&GUY Hemel Hempstead

We're so pleased that your recent visit has cemented your loyalty to us Olivia. Thanks so much for taking the time to leave such a glowing review for Dean, I shall pass on your comments. All the best, Adam TONI&GUY Hemel Hempstead

Good to be spoilt!

Simone
27th Sep 2020
5.0
Appointment verified by SALONGENIUS Software

So good to see all the team after seven months you're all so friendly and really pleased with my hair. Thank you Victoria and Katie. xx

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Response from TONI&GUY Hemel Hempstead

We're so happy to see you again after so long too Simone ❤ I shall pass your thanks on to Victoria and Katie. All the best, Adam TONI&GUY Hemel Hempstead

My haircut With dean

Lucy scott
26th Sep 2020
Team Member: Dean
5.0

Great haircut love it. dean was so nice, great to chat to and made you feel really comfortable.

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Response from TONI&GUY Hemel Hempstead

Delighted to hear you were so pleased with your recent visit Lucy! Thanks for taking the time to leave your feedback which I shall pass on to Dean. All the best, Adam TONI&GUY Hemel Hempstead

Great service, very safe salon

Linda Thomas
25th Sep 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

As always Katie does wonders for my hair! So lovely to be able to resume regular appointments.

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Response from TONI&GUY Hemel Hempstead

We're so happy to resume your regular appointments too Linda. Thanks for the 5* review, I shall pass it on to Katie. All the best, Adam TONI&GUY Hemel Hempstead

Colour cut and blow dry

Penny farr
25th Sep 2020
Team Member: Sydney
5.0
Appointment verified by SALONGENIUS Software

Had a fabulous colour by Richard and superb cut from Sydney. Was able to have a cup of coffee maybe next visit a biscuit 2!

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave us a great review Penny. We're delighted to be able to serve hot refreshments again, hopefully the biscuits won't be too far behind.... All the best, Adam TONI&GUY Hemel Hempstead

safety first with a smild

carolyn storey
23rd Sep 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

I was nervous about getting my hair done in these Corona times, but straight away I was made to feel welcome and put at ease by the staff member on the desk. And Dean was very talkative and so pleasant! Everyone has pulled out all the stops to ensure the facility is safe whilst also providing a friendly service.

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Response from TONI&GUY Hemel Hempstead

Thank you so much Carolyn for this 5* review. It means so much to us that you felt safe during your visit and had such a pleasant experience. I shall pass you comments on to Dean ? All the best, Adam TONI&GUY Hemel Hempstead