TONI&GUY Hemel Hempstead

213, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BL

About us

TONI&GUY Hemel Hempstead opened in 1998. Comprising of a strong team of talented and passionate stylists and technicians who will ensure your TONI&GUY experience is a fabulous one for both you and your hair. We offer additional services such as bridal and occasion hair. Our wide range of retail products from label.m will ensure your hair stays salon perfect until your next visit. For further information about our extensive service menu or for a free style consultation please speak to one of our team.

The salon is located in the centre of the pedestrian high street, between the two entrances to the Marlowes Shopping Centre, and a short walk from the Riverside car park.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.90
2,185 verified reviews
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2nd post lockdown visit - Perfect!!

Nicola Glasson
20th Aug 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

My second visit since the salon has reopened. Feels so comfortable and relaxed, but at the same time totally safe and every precaution has been taken.
All the staff are amazing and as always Ricky worked wonders on my colour!

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this lovely review Nicola. We're so happy to hear you felt safe in our salon and I shall pass your comments on to Rikkie. All the best, Adam TONI&GUY Hemel Hempstead

Relaxing experience

Olive Howard
19th Aug 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

From walking into reception to the actual haircut/blow dry, I felt welcomed, relaxed, and totally safe.

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Response from TONI&GUY Hemel Hempstead

That's really lovely to hear Olive. Thanks so much for taking time to leave this great feedback. All the best, Adam TONI&GUY Hemel Hempstead

5 Stars from Reception to the cut.

Winter Foenander
19th Aug 2020
Team Member: Sydney
5.0
Appointment verified by SALONGENIUS Software

Always a pleasure. So good at what she does.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for your 5* review Winter. It's always a pleasure to see you too. All the best, Adam TONI&GUY Hemel Hempstead

Cut & Blow Dry

Julie
18th Aug 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

I hope his name was Dean. Irish guy from Dublin. Fabulous cut. Such a warm & friendly chap

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Response from TONI&GUY Hemel Hempstead

It definitely was Dean you're thinking of Julie. It must be that Irish charm.... Thanks for your lovely review, I shall pass on your comments to the man himself. All the best, Adam TONI&GUY Hemel Hempstead

Exceptional colour (as always)

Angela Drayson
17th Aug 2020
Team Member: Richard
5.0

Richard is exceptional with colour and his salon is always beautiful and friendly.

He is able to get me to a light light blonde using absolutely no bleach - absolute genius!

I’ve never had such long hair in my life and it is as light as it’s always been !

Thank you soooo much Richard

Angela

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this fantastic review Angela. We're delighted you're always so happy with Richards work and the great results it achieves. All the best, Adam TONI&GUY Hemel Hempstead

A very positive experience

Claire Flynn
17th Aug 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

I had my hair restyled by Lauren for the first time this year! The whole experience was a breeze. Each station was cleaned before the appointment and I was given a bag with a gown and towels inside. Stylists and customers had their masks/visors on, so I felt safe. I normally hate my head being massaged With the conditioner and I always ask them not to do it, however Lauren’s hands were amazing and I actually enjoyed it! I am very pleased with my new style too.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for your 5* review Claire. Our favourite part is that you were converted into enjoying the head massage! (That's one of the best parts) Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Cut and colour

Heather moss
17th Aug 2020
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

Sam was amazing very professional and done a fantastic job my colour is fresh and look fabulous Dean done super fantastic job at cutting my hair it feels amazing so glad you are open and all staying safe great to see you all

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Response from TONI&GUY Hemel Hempstead

It was great to see you too Heather. Thanks so much for taking the time leave these fantastic comments which I shall pass on to Sam and Dean. All the best, Adam TONI&GUY Hemel Hempstead

Haircut

Samantha Johnson
17th Aug 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Lovely haircut ? xx

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear! Thanks for your 5* review Samantha. All the best, Adam TONI&GUY Hemel Hempstead

Always Fabulous

Jenny Grist
16th Aug 2020
Team Member: Susanne
5.0
Appointment verified by SALONGENIUS Software

Very happy with everything - big thank yous to Susanne, Ricky, Lucy and Molly for looking after me so well today - my hair is great!

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Response from TONI&GUY Hemel Hempstead

Thank you for kind words as always Jenny. I shall pass them on to the team. All the best, Adam TONI&GUY Hemel Hempstead

Worth the money!

Vik
16th Aug 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

After many years of going to cheap salons, I can definitely tell the difference and I've recommended others to Toni and Guy, to stop them making the same mistake as me! What a great experience! I had Dean and he's absolutely amazing, clearly he knows what he's doing (you don't really get that in the cheap salons, it's normally a quick ten min chop - literally) and I've never had a stylist tell me about my frizzy, wavy hair, until I walked into Toni and Guy. All the staff are so lovely and not only do they make you feel welcome the second you enter, they make an effort and actually talk to you, I am used to the other way round in other places. I haven't had an experience like it and I'll definitely be going back every 8 weeks. I cannot recommend them enough! It may seem expensive for some, however, TRUST ME, it is worth it! Save it each month, if you can, you won't regret it :) thanks!!!!

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Response from TONI&GUY Hemel Hempstead

Thank you so so much for this fabulous review Vik. It means a lot to us to read comments like yours and I shall pass on this feedback to Dean ? All the best, Adam TONI&GUY Hemel Hempstead

Amazing as usual

Hayley Burlinson
15th Aug 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

Great as per usual! Very different atmosphere in the current social distancing situation which cannot be helped, but i enjoyed the quietness as usually it’s very loud

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Response from TONI&GUY Hemel Hempstead

Thank you for the lovely feedback Hayley. We very much agree the experience is a bit quieter than usual but that can definitely feel quite relaxing too. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Haircut :)

Kostana Stojilkovic
15th Aug 2020
Team Member: Dean
5.0

Great service, good chat, and very helpful! Would definitely go back! :)

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Response from TONI&GUY Hemel Hempstead

We're so happy that you enjoyed your experience with us Kostana and very much hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Fantastic hair cut

Emma Pearce
15th Aug 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Very pleased with my hair cut she did exactly what I described. very friendly and I enjoyed the hole experience x

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Response from TONI&GUY Hemel Hempstead

We're delighted to read this Emma ? Thanks so much for taking the time to leave a 5* review. All the best, Adam TONI&GUY Hemel Hempstead

Fantastic hair cut

Emma Pearce
15th Aug 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Very pleased with my hair cut she did exactly what I described. very friendly and I enjoyed the hole experience x

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Response from TONI&GUY Hemel Hempstead

We're delighted to read this Emma ? Thanks so much for taking the time to leave a 5* review. All the best, Adam TONI&GUY Hemel Hempstead

S mccue

Susan mccue
15th Aug 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

excellent

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Response from TONI&GUY Hemel Hempstead

Thanks Susan! It was lovely to see you again. All the best, Adam TONI&GUY Hemel Hempstead

Hair trim

Caitlin
14th Aug 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Amazing, staffs friendly and helpful, polite, great service.

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear Caitlin! Thanks for the 5* review. All the best, Adam TONI&GUY Hemel Hempstead

Good to be back

Connie
14th Aug 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

Was so welcoming and so lovely to be back! Every precaution was taken and it felt very safe and relaxed, the staff are working extra hard in these tricky times. Thank you for my lovely hair Katie !

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Connie. We're delighted you felt so safe and welcomed during your visit. I shall pass on your comments to Katie. All the best, Adam TONI&GUY Hemel Hempstead

Good to be back!

Pat Turner
14th Aug 2020
Team Member: Sydney
5.0
Appointment verified by SALONGENIUS Software

As always, really nice cut and blow dry by super talented Sydney.

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Response from TONI&GUY Hemel Hempstead

Thanks for the lovely feedback Pat. It was great to see you again and I shall pass your comments on to Sydney. All the best, Adam TONI&GUY Hemel Hempstead

Gorgeous colour

Jo Ketteman
13th Aug 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

It’s so uplifting to feel that my hair looks it’s best, such a boost to my sense of well-being.

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Response from TONI&GUY Hemel Hempstead

What a lovely review Jo. This means so much to us, thank you ❤ We look forward to seeing you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Colour and Cut after Lockdown

Donna Spencer
13th Aug 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Great to be back after lock
Down. Only gave Richard an idea of what I was looking for. The end result is fantastic though. He always gets me ??
Followed by a cut by Katie, again perfectly styled ???

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Response from TONI&GUY Hemel Hempstead

Thanks so much for taking the time to leave this excellent review Donna. It's always such a pleasure to see you and I shall pass these comments on to Richard and Katie. All the best, Adam TONI&GUY Hemel Hempstead

One happy client

Maurice Keane
13th Aug 2020
5.0
Appointment verified by SALONGENIUS Software

A very cheerful and competent hairdresser. Made me feel normal again.

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave some great feedback Maurice. We're so pleased you had an enjoyable visit. All the best, Adam TONI&GUY Hemel Hempstead

Review

Ellen
12th Aug 2020
Team Member: Billy
5.0

I lam very happy with my hairstyle

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Response from TONI&GUY Hemel Hempstead

We're so happy to hear it Ellen. Thanks so much for your 5* review ? All the best, Adam TONI&GUY Hemel Hempstead

Awesome as always

Robyn Young
11th Aug 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

Always have a fantastic experience at this salon :) everyone is very nice and friendly, and Katie is an exceptional hair stylist very happy with the results :)

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Response from TONI&GUY Hemel Hempstead

We're delighted to read this Robyn. Thanks so much for taking the time out to leave the feedback for Katie. I shall pass on your comments. All the best, Adam TONI&GUY Hemel Hempstead

Perfect Service

Clair Dempsie
10th Aug 2020
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

Sam was my Technician and Dean as the stylist. As always, both were perfect. Sam did a great job turning my washed out ginger into red while Dean took all the rattiness out with a great cut. Thanks guys x

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Response from TONI&GUY Hemel Hempstead

We're so happy that you had such a positive experience with us as always Clair. I shall pass your comments on to Sam and Dean. Thank you for the review. All the best, Adam TONI&GUY Hemel Hempstead

Haircut

Christianne
9th Aug 2020
Team Member: Sydney
5.0
Appointment verified by SALONGENIUS Software

Missed Sydney and the team. Great professionals, kind and helpful. Loved it as always.

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Response from TONI&GUY Hemel Hempstead

We missed you too Christianne! Thank so much for your 5* review. I shall pass your comments on to Sydney. All the best, Adam TONI&GUY Hemel Hempstead

Excellent experience

Lorna
9th Aug 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Really great experience. Very organised. Loved the bag with the gown and towels in etc.
Colour excellent as usual. Didnt miss the magazines to read. Everything really relaxed.

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Response from TONI&GUY Hemel Hempstead

Thank you for this great feedback Lorna. We're so pleased that you enjoyed the experience. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Excellent service

Anne Finlay
8th Aug 2020
Team Member: Sam
5.0

Always happy with Sam. I love my colour and Sam is very personable and friendly

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Response from TONI&GUY Hemel Hempstead

Thanks for this lovely review Anne. I shall pass your comments on to Sam. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Thanks Toni & Guy!

Anonymous
8th Aug 2020
5.0

Thanks Sam for working your magic today. First colour appointment for the year. My hair looks and feels fabulous! A little anxious getting my hair done due to the virus. However, everyone in the salon made me feel safe and welcome. Thanks Toni & Guy Hemel!

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Response from TONI&GUY Hemel Hempstead

You are more than welcome. We're so happy that you felt safe and above all that you love your hair again! All the best, Adam TONI&GUY Hemel Hempstead

Great to be back!

Helen
8th Aug 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

My first trip to a salon for 6 months - who knew it was even possible to go that long between visits. Richard and the team gave me a great welcome back and explained the new protocol very clearly and reassuringly. They then deployed all their collective expertise in rectifying the mess that was my hair - with great results. I feel so much better - thank you all!

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Response from TONI&GUY Hemel Hempstead

Thank you so much for this stunning feedback Helen! We're delighted that your hair is now back on track after a 6 month break....? All the best, Adam TONI&GUY Hemel Hempstead

Brilliant as always

Georgie White
7th Aug 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Lauren is amazing. Wouldn’t go to any other salon

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Response from TONI&GUY Hemel Hempstead

Thanks so much Georgie for the lovely feedback for Lauren. I shall pass on your comments ❤ All the best, Adam TONI&GUY Hemel Hempstead

Post lockdown hair colour!

Alison Clarke
6th Aug 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Perfect as always!

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear! Thanks for the 5* review Alison, we hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Perfect

Tim Brown
5th Aug 2020
Team Member: Vanessa
5.0
Appointment verified by SALONGENIUS Software

My daughter had a fantastic experience. The team were very welcoming, she is over the moon with her new style and still jumping about in front of the mirror. The COVID measures are thorough but do not diminish the service.

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Response from TONI&GUY Hemel Hempstead

We're delighted to read this Tim. We loved her new style as much as she did ? Thank you for taking the time to leave a 5* review. All the best, Adam TONI&GUY Hemel Hempstead

Brilliant

Lezanne
3rd Aug 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

We loved it!

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear Lezanne. Always a pleasure to see you both. All the best, Adam TONI&GUY Hemel Hempstead

First visit

Tracy Woods
3rd Aug 2020
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

Very pleased with whole experience , Sam who coloured my hair advised on suitable colours , Susanne cut and styled my hair as I wanted it and Billy shampoed . I had a great end result , so Thankyou , I appreciated your time , attention and friendliness ??

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Response from TONI&GUY Hemel Hempstead

We're so happy to see you had such a positive first visit with us Tracy! Thanks so much for the lovely feedback which I shall pass on to the team. We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

So happy!

Zoe
3rd Aug 2020
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

So happy with how all the staff have been, amazing customer care ...as always! Everything thing in the salon was extremely clean and PPE.
A massive thank you Sam and Lauren for doing my hair ! It looks amazing and I feel human again.. THANK YOU XX

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Zoe! Thanks for this fantastic feedback. I shall pass it on to Sam and Lauren. All the best, Adam TONI&GUY Hemel Hempstead

Great experience

Sassie
2nd Aug 2020
Team Member: Susanne
5.0
Appointment verified by SALONGENIUS Software

Very clean and organized, amazing service, hair to die for. Thank you

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Response from TONI&GUY Hemel Hempstead

We're so happy to hear you loved your visit and your hair Sassie. Thanks for taking the time to leave a review. All the best, Adam TONI&GUY Hemel Hempstead

Appointment

Julie Edgar
1st Aug 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Fabulous

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Response from TONI&GUY Hemel Hempstead

Just what we like to hear! Thanks for taking the time to leave us some feedback Julie. All the best, Adam TONI&GUY Hemel Hempstead

Great salon

Avril harris
1st Aug 2020
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

Fantastic as always , safe environment , well done to you all.

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Response from TONI&GUY Hemel Hempstead

Thank you Avril. We really appreciate you taking the time to give us a lovely review ? All the best, Adam TONI&GUY Hemel Hempstead

Amazing, I'm so happy!

Claire
1st Aug 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

First appointment since lockdown, beyond first class service. Your own little T&G bag containing gown, mask, towels and cup on arrival, social distancing in place and stylists in PPE. Salon looks fab after a re-do, all fresh and so clean. As always, Rikki and Katie have made me feel and look amazing, such a talented team : ) Thanks for everything! xxx

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Claire. We're so pleased that you like the new changes to the salon and that, as always, you are happy with your hair. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Amazing

Linda Robbins
31st Jul 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

As always really enjoyed having my colour done by Ricky he is amazing and worked wanders today can’t thank him enough

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Response from TONI&GUY Hemel Hempstead

Thank you Linda for these lovely compliments for your visit with Rikkie. I shall pass them on to him. All the best, Adam TONI&GUY Hemel Hempstead

High light of the week

Kay
31st Jul 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Safe environment, still warm welcome by all staff, Dean gave relaxing shampoo and styled my hair beautifully

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Response from TONI&GUY Hemel Hempstead

Thank you for always taking the time to leave us some great feedback Kay. It means so much to us ❤ All the best, Adam TONI&GUY Hemel Hempstead

Great Experience

Keli Whittemore
31st Jul 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Everyone done a really great job making me feel relaxed and providing a good experience on my visit.

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear Keli! Thanks so much for taking the time to leave us a review. All the best, Adam TONI&GUY Hemel Hempstead

Fantastic service at Hemel Tony&Guy!

Anonymous
31st Jul 2020
Team Member: Katie
5.0

Great salon, super professional+ friendly and Katie is my favourite hairdresser ever. Her cuts last for ages, she really is a surgeon of the hairdresser world;) Also after Covid the salon has implemented a series of practices to keep both staff and customers safe, lots of space, masks gloves face shields involved but it doesn't take anything out of a very good salon experience. the safety is always put first which I really appreciated! Well done guys for adapting to a difficult situation and provide us with great care as always. See you soon :)

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Response from TONI&GUY Hemel Hempstead

Thank you so much for your excellent feedback regarding your most recent visit with us Roberta. We're delighted that you felt so safe during your visit and that of course you love your hair. I shall pass your comments on to Katie ? All the best, Adam TONI&GUY Hemel Hempstead

My recent visit

Wendy Paskell
31st Jul 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

I was extremely worried aboit my visotas being classed as vulnerable and self isolating, and thiscwas the 1st time i had ventured out to town since lockdown, but once inside the salon I was greeted and welcomed with a bag that said 'welcome back Wendy', how lovely that was. Such a lovely environment to be in.

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Response from TONI&GUY Hemel Hempstead

Thanks Wendy for this lovely review. Your kind comments mean so much to us and we're pleased you liked your 'Welcome Back' bag ❤ All the best, Adam TONI&GUY Hemel Hempstead

Exceptional Service

Shirley Davies
30th Jul 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

My long awaited first hair appointment after lockdown did not disappoint. The salon was exceptionally clean and welcoming. The staff were very attentive and Katie worked her exceptional skill in sorting out my unruly hair to my great satisfaction. I can not fault the 0professionalism of this salon and the staff have gone to great lengths to ensure everyone’s safety in these difficult times.

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Response from TONI&GUY Hemel Hempstead

Thank you so much for this wonderful feedback Shirley. We're delighted that you were so happy with your service and I shall pass your comments on to Katie. All the best, Adam TONI&GUY Hemel Hempstead

First Class Salon

Christine Evans
29th Jul 2020
Team Member: Sam
5.0

My first visit to Toni and Guy and certainly won’t be the last, a truly wonderful experience from start to finish. Both Sam and Dean worked magic to create a very beautiful look and whoever washed did one of the best massages ever. Thank you all very much!

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Response from TONI&GUY Hemel Hempstead

Thank you so much for this excellent feedback Christine. We're delighted to hear you had such a fantastic first visit to us and very much look forward to seeing you again. All the best, Adam TONI&GUY Hemel Hempstead

So happy!

Patricia Mason
29th Jul 2020
Team Member: Vanessa
5.0

Vanessa works miracles! My cut and style is exactly as I’d imagined and hoped it would be.
So pleased you’re open again!

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Response from TONI&GUY Hemel Hempstead

We're so pleased to hear you're happy with your hair Patricia! Thanks so much for the lovely review, I shall pass your comments on to Vanessa. All the best, Adam TONI&GUY Hemel Hempstead

Fab, as always!

Deborah
29th Jul 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Great colour and service as usual. Ricky always takes the time and care to make my hair colour look lovely whilst still natural. Thanks so much!

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Response from TONI&GUY Hemel Hempstead

Thanks for this lovely 5* review Deborah. I shall pass on your comments to Rikkie. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Thanks

Paola Burvill
28th Jul 2020
5.0

Been going to Toni and Guy in Hemel Hempstead for about 3 years now and in the beginning I was terrified, it was like a dentist appointment for some people.
Just had a fabulous haircut and before hand I was sooooo happy and excited to be getting a haircut soooo it’s a BIG THANKS to all the team at Toni and Guy in Hemel with their professional and relaxed atmosphere for making what used to b a dreaded time into an absolute pleasure.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this wonderful review Paola. It means so much to us to know that you know look forward to your visits instead of dreading them ? We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Haircut

Pam Perkins
27th Jul 2020
5.0

Very happy and pleased with the service. Loved the hair wash and massage, very pleased with the haircut

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this lovely feedback Pam. We're delighted you're so happy with your service with us. All the best, Adam TONI&GUY Hemel Hempstead