My experience of my first Covid-19 hair cut
5.0
Appointment verified by SALONGENIUS Software
Just wanted to write this to reassure anyone who is worried about having their hair cut and hopefully put your mind at ease.
This is my experience in detail...
I arrived on time, the doors were wide open and no one was queueing so I went straight to the reception desk. (If someone is at the desk you are asked to social distance in a queue which at busy times could go outside).
Adam greeted me in his usual friendly, kind manner and made me immediately feel looked after and safe.
The reception desk has perspex screens and everyone is wearing full visas and aprons to protect you. There are hand sanitiser bottles everywhere. All customers I saw were wearing masks, which will be compulsory soon.
Adam took me to my seat and talked me through the procedure. A paper carrier bag was waiting for me with a single use face mask, a single use apron, two personal towels and a paper cup (for water if you need it). I put the apron and face mask on.
My stylist, Lauren, came over, as lovely as ever, and took me to the wash basin were she washed my hair. She did a lovely job of my hair cut, as usual, and it was so lovely to have some sort of normality.
Everywhere is spotless and the hair dressing stations are cleaned after every client.
The only thing I would do differently next time would be to bring my own face mask as the one supplied was quite big for me. Not a complaint just a personal preference.
Thank you so much everyone for making this such a safe and positive experience.
I will be back.
Josie ??
Response from TONI&GUY Hemel Hempstead
Thank you so so much for this wonderfully detailed review Josie. It means so much to us to hear all our efforts are working to keep our guests feel safe as well as providing you with excellent hair services. We look forward to seeing you again soon ❤ All the best, Adam TONI&GUY Hemel Hempstead