TONI&GUY Hemel Hempstead

213, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BL

About us

TONI&GUY Hemel Hempstead opened in 1998. Comprising of a strong team of talented and passionate stylists and technicians who will ensure your TONI&GUY experience is a fabulous one for both you and your hair. We offer additional services such as bridal and occasion hair. Our wide range of retail products from label.m will ensure your hair stays salon perfect until your next visit. For further information about our extensive service menu or for a free style consultation please speak to one of our team.

The salon is located in the centre of the pedestrian high street, between the two entrances to the Marlowes Shopping Centre, and a short walk from the Riverside car park.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.90
2,185 verified reviews
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First cut at Toni and guy

Anonymous
27th Jul 2020
Team Member: Dean
5.0

Excellent service, friendly staff will definitely be going back.

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear! We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Great overall experience

Billy Reed-Hook
27th Jul 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

I wasn’t even sure what I wanted or what would look good but I was so so happy with the end result and the staff were amazing

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this wonderful 5* review Billy. We're delighted you were happy with the service and the results. All the best, Adam TONI&GUY Hemel Hempstead

Nhs haircut review

Jemma
27th Jul 2020
Team Member: Vanessa
5.0
Appointment verified by SALONGENIUS Software

Amazing. Vanessa did a fantastic job. Loved the cut and style.
She made me feel very relaxed.

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Response from TONI&GUY Hemel Hempstead

We're so happy to hear you love your new style Jemma. I shall pass your lovely comments on to Vanessa. All the best, Adam TONI&GUY Hemel Hempstead

Thanks T&G; you’re amazing ?

Michelle Clowes
26th Jul 2020
Team Member: Susanne
5.0
Appointment verified by SALONGENIUS Software

T&G staff generously gave their time to provide free cuts to NHS staff to say thanks. We were only doing our job, but it is soo good to feel appreciated, and sooo good to have a hair cut again!!! It was an extra special surprise to see my old friend Susanne too; what a great catch up we had, and I hope to see you again soon. Thanks guys; you’re amazing ?

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Michelle and we're so happy to hear you felt appreciated ❤ I shall pass your comments on to Susanne. All the best, Adam TONI&GUY Hemel Hempstead

NHS staff get ahead

Manish
26th Jul 2020
Team Member: Billy
5.0
Appointment verified by SALONGENIUS Software

The lovely staff at Toni & Guy Hemel Hempstead were a delight to chat with when they cut my hair as a part of a “Thank you” to NHS staff with a free cut and styling. Lovely, relaxing time with chatty and fun staff. Many thanks for your work.

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Manish ? Thanks for taking the time to leave us some lovely comments which I will pass on to the team. All the best, Adam TONI&GUY Hemel Hempstead

Very appreciative! Lovely customer service!

Ria Jeffrey
26th Jul 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Dean was very welcoming from the start. Easy to talk to throughout. Identified what I wanted with my hair nice and quickly with some helpful suggestions. Hair cut feels lovely and healthy which was what I wanted. Nice and happy. Has my hair done via the “NHS free hair cut day” deal. Very thankful to Toni and Guy for offering this.

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Response from TONI&GUY Hemel Hempstead

Thanks so much Ria for your 5 review with Dean. we're so happy that he was able to identify your needs and give you a great new hair cut! All the best, Adam TONI&GUY Hemel Hempstead

Haircut by Dean

Paul Howard
26th Jul 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Brilliant service. Brilliant job. Deans a top man.

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Response from TONI&GUY Hemel Hempstead

Just what we like to hear Paul! I shall pass your comments on to Dean. All the best, Adam TONI&GUY Hemel Hempstead

Best experience ever

Hannah Deacon
26th Jul 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

I had an amazing experience for my first time visiting toni and guy. Dean was very professional and chatty which was lovely. He gave me his professional opinion as I'm not very creative with hair styles and I love my new hair. I would definatly recommend to family and friends and I will be visiting again for sure. Thank you

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Response from TONI&GUY Hemel Hempstead

What a lovely review Hannah! We're delighted that you had such a great experience with Dean and that he was able to create a new style that you love. We look forward to seeing you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Great service. Great cut and just how I like it.

Anonymous
26th Jul 2020
5.0

Made very welcome. Great friendly staff. Booked another appointment with Suzanne.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this 5* review. We're so pleased that you're happy with your hair and I shall pass your comments on to Susanne. All the best, Adam TONI&GUY Hemel Hempstead

1st Class

Candi
25th Jul 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Fabulous colour & Fabulous Care & Advice....as always !!!

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Response from TONI&GUY Hemel Hempstead

Thanks for this fabulous review Candi! Always a pleasure to see you in the salon. All the best, Adam TONI&GUY Hemel Hempstead

Relaxing and safe experience

Justine
25th Jul 2020
Team Member: Victoria
4.5
Appointment verified by SALONGENIUS Software

Nice touch to receive a little personalised goodie bag on arrival containing PPE. Not too busy due to covid regs so felt safe. Very pleased with colour

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Response from TONI&GUY Hemel Hempstead

We're so happy that you had a positive visit with us Justine and hope to see you again soon. Thanks for your review. All the best, Adam TONI&GUY Hemel Hempstead

Excellent service

Lynne
25th Jul 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

Very professional service and was made to feel at ease and outstanding results as always

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Response from TONI&GUY Hemel Hempstead

Thank you for your 5* feedback Lynne. We're so happy that you felt at ease during your visit. All the best, Adam TONI&GUY Hemel Hempstead

Post lockdown appointment

Jan Thorp
24th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Thanks to everyone and especially Katy, for making this first visit so enjoyable and all your hard work to help me feel completely safe.

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Response from TONI&GUY Hemel Hempstead

You're absolutely welcome Jan. It was a pleasure to see you again and I shall pass your comments on to Katie. All the best, Adam TONI&GUY Hemel Hempstead

Salon review

Sandra Cowy
24th Jul 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Excellent as always!

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Response from TONI&GUY Hemel Hempstead

Just what we like to hear Sandra ? Thanks for the review. All the best, Adam TONI&GUY Hemel Hempstead

One happy lady

Joan squires
24th Jul 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Was over the moon with my cut thank you Dean

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Response from TONI&GUY Hemel Hempstead

We're delighted to hear it Joan and I shall pass on your comments to Dean. All the best, Adam TONI&GUY Hemel Hempstead

CV19 experience

Georgina Howard
24th Jul 2020
Team Member: Sam
5.0

Relaxed , calm and really good experience in CV19 times. Thank you.

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Georgina. Thanks for the 5* review, it means a lot to us. All the best, Adam TONI&GUY Hemel Hempstead

Day

Lewis
23rd Jul 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Excellent!! Nothing more to say.

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Response from TONI&GUY Hemel Hempstead

We'll take that! Thanks for your review Lewis ? All the best, Adam TONI&GUY Hemel Hempstead

Really good haircut and experience

Clare crook
23rd Jul 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Great service lovely hairdresser great cut and felt the safety procedures they have put in place were very good felt safe and environment was clean and plenty of hand gel

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this great feedback Clare. It means so much to us that you not only loved your hair but felt safe during your visit. We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Special place

Christine Burke
23rd Jul 2020
Team Member: Richard
5.0

What a wonderful welcome back to the salon , still made to feel special but at a social distance, From being welcomed by Adam to Richard and Sydney making me feel a new woman, love them all

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Response from TONI&GUY Hemel Hempstead

Thanks so much for taking the time to leave these lovely comments Christine. We love you too! All the best, Adam TONI&GUY Hemel Hempstead

Colour cut and blow dry

Penny farr
23rd Jul 2020
Team Member: Sydney
5.0
Appointment verified by SALONGENIUS Software

Marvellous!!! Richard did the colour and Sydney did the cut.

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Response from TONI&GUY Hemel Hempstead

Just what we like to hear Penny! Thanks so much for the 5* review ? All the best, Adam TONI&GUY Hemel Hempstead

Style update

Patricia Clarke
23rd Jul 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

After lockdown my hair had grown quite long and I wasnt sure if I should keep it that way. Katie styled it in a natural easy to keep style and I'm very pleased. The salon was covid protected and I felt very safe. It was so good to see them all.

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave a lovely review Patricia. We're so happy Katie was able to adapt a fresh style for your new longer hair! I shall pass on your comments. All the best, Adam TONI&GUY Hemel Hempstead

My experience of my first Covid-19 hair cut

Josie
23rd Jul 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Just wanted to write this to reassure anyone who is worried about having their hair cut and hopefully put your mind at ease.

This is my experience in detail...

I arrived on time, the doors were wide open and no one was queueing so I went straight to the reception desk. (If someone is at the desk you are asked to social distance in a queue which at busy times could go outside).

Adam greeted me in his usual friendly, kind manner and made me immediately feel looked after and safe.

The reception desk has perspex screens and everyone is wearing full visas and aprons to protect you. There are hand sanitiser bottles everywhere. All customers I saw were wearing masks, which will be compulsory soon.

Adam took me to my seat and talked me through the procedure. A paper carrier bag was waiting for me with a single use face mask, a single use apron, two personal towels and a paper cup (for water if you need it). I put the apron and face mask on.

My stylist, Lauren, came over, as lovely as ever, and took me to the wash basin were she washed my hair. She did a lovely job of my hair cut, as usual, and it was so lovely to have some sort of normality.

Everywhere is spotless and the hair dressing stations are cleaned after every client.

The only thing I would do differently next time would be to bring my own face mask as the one supplied was quite big for me. Not a complaint just a personal preference.

Thank you so much everyone for making this such a safe and positive experience.

I will be back.

Josie ??

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Response from TONI&GUY Hemel Hempstead

Thank you so so much for this wonderfully detailed review Josie. It means so much to us to hear all our efforts are working to keep our guests feel safe as well as providing you with excellent hair services. We look forward to seeing you again soon ❤ All the best, Adam TONI&GUY Hemel Hempstead

Miss

Pamela
22nd Jul 2020
Team Member: Sam
5.0

Im.so happy to get in the salon after everything thats happen , always a pleasure and everyone is always polite and happy , i wouldnt go anywhere else cant thank them enough, sam is amazing love my hair

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Response from TONI&GUY Hemel Hempstead

We're delighted to hear it Pamela. Thanks for the great feedback. We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Miss

Anonymous
22nd Jul 2020
5.0

Im.so happy to get in the salon after everything thats happen , always a pleasure and everyone is always polite and happy , i wouldnt go anywhere else cant thank them enough, sam is amazing love my hair

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Response from TONI&GUY Hemel Hempstead

Thank you so much for taking the time to leave us a 5* review. I shall pass your lovely comments on to Sam. All the best, Adam TONI&GUY Hemel Hempstead

Superb

Jennifer Langdon
22nd Jul 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Love my hair cut ! Dean was great ! Well worth the wait! Thank you

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Response from TONI&GUY Hemel Hempstead

Thanks so much for the 5* review Jennifer. We're so pleased you love your hair again and I shall pass your comments on to Dean. All the best, Adam TONI&GUY Hemel Hempstead

Glad to be back

Kerry
22nd Jul 2020
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

Iv been away now im back i love this salon been going here for the last 14 years. Friendly atmosphere lovely staff I just love it.

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Response from TONI&GUY Hemel Hempstead

We're delighted to have you back Kerry! Great to see you again and we look forward to your next visit. All the best, Adam TONI&GUY Hemel Hempstead

Fantastic!

Sara P
22nd Jul 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

So good to be back, brilliant service with every client receiving a COVID safe goody bag including gown, mask and towel and all staff fully kitted up.. all done with the usual flair and smiles we have missed x

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this lovely feedback Sara. It's lovely to have you back in the salon again. All the best, Adam TONI&GUY Hemel Hempstead

Post Lock down colour and cut

Jane Ferguson
21st Jul 2020
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

When you walk out the shop and a complete stranger walking past says your hair looks stunning. Never felt so good. Thank you so much Sam and Kate.

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Response from TONI&GUY Hemel Hempstead

We love this Jane! Thanks for taking the time to leave some great feedback. I shall pass your comments on to Sam and Kate. All the best, Adam TONI&GUY Hemel Hempstead

Thank you!

Lucy
21st Jul 2020
Team Member: Lauren
5.0

Thank you so much for a beautiful haircut!

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Lucy. Thank you for the 5* review ❤ All the best, Adam TONI&GUY Hemel Hempstead

Excellent Service

Heather Allen
21st Jul 2020
Team Member: Vanessa
5.0
Appointment verified by SALONGENIUS Software

Vanessa is an excellent stylist, the cut and blow dry is fab. She’s a great person and really on my wave length too. I also had a colour with Sam and he’s done an amazing job too.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for your lovely feedback Heather. I shall pass your great comments on to Vanessa and Sam. All the best, Adam TONI&GUY Hemel Hempstead

Mrs

Jane Fan
21st Jul 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Amazing colour as always

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Response from TONI&GUY Hemel Hempstead

Just what we like to hear Jane. Thanks for the 5* review ? All the best, Adam TONI&GUY Hemel Hempstead

Brilliant

Edith Harkins
21st Jul 2020
Team Member: Vanessa
5.0

Brilliant

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Response from TONI&GUY Hemel Hempstead

Thanks so much Edith. It was lovely to see you again. All the best, Adam TONI&GUY Hemel Hempstead

Outstanding

Anonymous
20th Jul 2020
5.0

Enjoyed my visit today, lovely to be back. Salon looked great , staff friendly and enthusiastic as always. Delighted with my colour Rickie and cut and finish Dean, thanks to everyone else involved. Exceptional measures/procedures in place to keep staff and clients as safe as possible. Well done to all the team.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for taking the time to leave this wonderful feedback. I shall pass these comments on to Richard and Dean. All the best, Adam TONI&GUY Hemel Hempstead

Richard and team

Wendy Lawther
20th Jul 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Welcome back! Doing a great job with the challenges. Thanks to Richard, Susanne and Lucy. Lovely to see you all again and the 'hairdo' fab as always.

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Response from TONI&GUY Hemel Hempstead

It's always lovely to see you too Wendy! Thanks for the 5* review, I shall pass your comments on to Richard, Susanne and Lucy. All the best, Adam TONI&GUY Hemel Hempstead

Hi

Rachel Stonestreet
20th Jul 2020
Team Member: Richard
4.5

He knows how to colour my hair and so skilled

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave your lovely feedback Rachel. It means a lot to us ? All the best, Adam TONI&GUY Hemel Hempstead

Hair appointment

Barbara
20th Jul 2020
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Brilliant as always

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Response from TONI&GUY Hemel Hempstead

Just what we like to hear! Thanks for the 5* review Barbara. All the best, Adam TONI&GUY Hemel Hempstead

Gave a twinkle and style extraordinaire

Natasha
20th Jul 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Well after saying to Richard to get creative... i was not expecting what I got. What was the best part is seein the twinkle in Richard eyes as I said “go play”, the colour was in and so was my excitement. Which led to such a wonderful head massage... my brain has been super stressed since Covid for a number of reasons. Then on to Dean, the hair stylist with swaga ... he was awesome not only in the cut, but the banter was epic. I like to break down the barriers in life and it’s good that the team can hold that and still be professional. It’s a real skill and I so want to get more of the electric blue in my hair hahah ... I have only just left. Haha. Gutted that the biscuits and cuppa tea has stopped but glad I got a refreshing drink anyway.

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Response from TONI&GUY Hemel Hempstead

Thank you so much for this fantastic review Natasha! We're delighted to hear that you gave Richard the green light to be creative and are so happy with the results. I shall pass your comments on to him and Dean. All the best, Adam TONI&GUY Hemel Hempstead

P.S - the biscuits and cuppas will be back soon enough x

Covid safe

Shelly
18th Jul 2020
Team Member: Katie
5.0

Brilliant cut and colour . Covid safety superb x

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Response from TONI&GUY Hemel Hempstead

Just what we like to hear Shelly. Thanks for taking the time to leave some 5* feedback. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Great hair

Sally
18th Jul 2020
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

So happy to be back at the salon . No more grey thanks to Sam and fantastic cut from Sydney . Feel normal again

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Response from TONI&GUY Hemel Hempstead

Thanks for this 5* review Sally. We're so happy to have you back in the salon again too ? I shall pass your comments on to Sam and Sydney. All the best, Adam TONI&GUY Hemel Hempstead

Haircut 18 July

Helen Craddock
18th Jul 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

So fabulous to be back at T&G today for a haircut. Katie has been cutting my hair for about 14 years and it was so lovely to see her, and the rest of the team. Thank you!

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Response from TONI&GUY Hemel Hempstead

We're so happy to see you back in the salon again too Helen. Thanks so much for your review and for your continued loyalty over the years. I shall pass your comments on to Katie. All the best, Adam TONI&GUY Hemel Hempstead

Great work!

Sophia
17th Jul 2020
Team Member: Dean
5.0
Appointment verified by SALONGENIUS Software

Great cut as usual. Everything was well organised and spotless. Made to feel comfortable by all the staff and good system for minimising contact during these times.

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Response from TONI&GUY Hemel Hempstead

Thank you for this excellent feedback Sophia. We're so happy that you enjoyed the experience. All the best, Adam TONI&GUY Hemel Hempstead

So good to be Back

Ann Davies
17th Jul 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

It was so lovely to be back. I was taken care of and all social distancing measures where in place. My own welcome back bag with mask, gown and one use towel. Cleaning and wiping down all areas as soon as they where vacated.
Felt so safe and it was good to be back in Richards capable hands

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Response from TONI&GUY Hemel Hempstead

It was so lovely to have you back too Ann! Thanks for taking the time to leave this lovely review. All the best, Adam TONI&GUY Hemel Hempstead

1st appointment since my cancellation during lockdown

Natalie Wocka
17th Jul 2020
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

The salon was super clean and went to great lengths to meet health and safety measures to staff and customers. I was very impressed with the PPE customer pack I received upon entry (my mask, gown, cup, towel etc). I was so glad to be back with the team for my hair cut & colour after 22 long weeks and they made me feel at ease. Ive already booked my next appointment too. I feel more like myself again after my first visit back to Toni & Guy, Hemel Hempstead. Thank You to Sydney too.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for your excellent feedback Natalie. It makes us so happy to hear you feel more like yourself again. Looking forward to seeing you again next time. All the best, Adam TONI&GUY Hemel Hempstead

Feedback

Anonymous
17th Jul 2020
5.0

I was very impressed with all the measures put in place I felt totally safe and comfortable In The Salon, I have been coming to the Salon for over 20 years and That’s because of all the wonderful staff and the experience you get on every visit

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Response from TONI&GUY Hemel Hempstead

Thank you so much for this 5* review. We appreciate it so much as well as your continued loyalty over the years ❤ All the best, Adam TONI&GUY Hemel Hempstead

The best

Anonymous
16th Jul 2020
5.0

Very enjoyable

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Response from TONI&GUY Hemel Hempstead

We're very happy to hear it! Thank you for taking the time to leave a review. All the best, Adam TONI&GUY Hemel Hempstead

The best

Anonymous
16th Jul 2020
5.0

Very enjoyable

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Response from TONI&GUY Hemel Hempstead

We're very happy to hear it! Thank you for taking the time to leave a review. All the best, Adam TONI&GUY Hemel Hempstead

Always a pleasure

Bryn Croxford
16th Jul 2020
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

Sam and Lauren always a pleasure. Thanks for making me feel pretty again xx

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Response from TONI&GUY Hemel Hempstead

It's always a pleasure to see you too Bryn! Thanks for the 5* review. I shall pass your comments on to Sam and Lauren. All the best, Adam TONI&GUY Hemel Hempstead

Hair Heroes

Jenny Linsell
16th Jul 2020
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

The team are absolutely fantastic, they were super prepared for the current circumstances and made everything really easy. After what has been very strange times they have made me feel me again. I have been going there for nearly 15 yrs and they have always been great.

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Response from TONI&GUY Hemel Hempstead

Thank you Jenny for this fabulous review! We so appreciate your kind words and loyalty over the years. All the best, Adam TONI&GUY Hemel Hempstead

The best

Anonymous
16th Jul 2020
5.0

Very enjoyable

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Response from TONI&GUY Hemel Hempstead

Just what we like to hear. Thanks so much for your review ? All the best, Adam TONI&GUY Hemel Hempstead

Fabulous experience!

Claire Viner
16th Jul 2020
Team Member: Katie
5.0
Appointment verified by SALONGENIUS Software

Can’t thank you enough. You have all obviously worked so hard to get back up and running. Great experience. Felt so welcome. Thrilled with my new haircut.

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Response from TONI&GUY Hemel Hempstead

We're delighted to hear you're so happy with your hair again Claire. Thanks for taking the time to leave your review. All the best, Adam TONI&GUY Hemel Hempstead