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TONI&GUY Hemel Hempstead

Part of the TONI & GUY group
4.90
2,185 reviews
213, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BL
01442233300
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About us

TONI&GUY Hemel Hempstead opened in 1998. Comprising of a strong team of talented and passionate stylists and technicians who will ensure your TONI&GUY experience is a fabulous one for both you and your hair. We offer additional services such as bridal and occasion hair. Our wide range of retail products from label.m will ensure your hair stays salon perfect until your next visit. For further information about our extensive service menu or for a free style consultation please speak to one of our team.

The salon is located in the centre of the pedestrian high street, between the two entrances to the Marlowes Shopping Centre, and a short walk from the Riverside car park.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.90
2,185 verified reviews
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So happy!

Eve
6th Jul 2019
Team Member: Sydney
5.0

I was really nervous about getting my hair cut, about 18inches off! But Sydney was wonderful and made me feel comfortable, polite and conscious that as I was having so much off that I was okay. Love the result so much! She talked me through how to style the way I want too which was lovely. Thank you!

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Response from TONI&GUY Hemel Hempstead

We love this review Eve! You we're so brave to go for such a big chop but the results looked so amazing! I have also sent off your ponytail to The Little Princess Trust, thank you. I shall pass your feedback on to Sydney. All the best, Adam TONI&GUY Hemel Hempstead

Hair Heaven

Jackie Birch
5th Jul 2019
Team Member: Vanessa
5.0
Appointment verified by SALONGENIUS Software

Best cut I’ve had in years - thanks, Vanessa:)And a proper hairwash, too! I’ll be back for colour soon. Adam on front desk also very helpful.

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Response from TONI&GUY Hemel Hempstead

Thank you si much for this wonderful feedback Jackie. We're delighted to hear you had such a good visit with Vanessa and look forward to seeing you soon for colour. All the best, Adam TONI&GUY Hemel Hempstead

Salon

Trisha
5th Jul 2019
Team Member: Vanessa
5.0
Appointment verified by SALONGENIUS Software

Both Vanessa and Sam are wonderful

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Trisha. I shall pass your comments on to Vanessa and Sam. All the best, Adam TONI&GUY Hemel Hempstead

Fantastic cut

Karli-ann
5th Jul 2019
5.0
Appointment verified by SALONGENIUS Software

Had cut with s new member to the join team Dean. I have very long hair but wanted a different style. The layers he put in were great. Has to be best cut and re style I’ve had. He Listened to me and advised style options which would suit my face. He was not scissor happy pleasant to chat with. Definitely recommend

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Response from TONI&GUY Hemel Hempstead

Thanks so much Karli-Ann for this excellent feedback for Dean. We're so happy to hear you had such an excellent first visit to us and hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Best salon by far

Chris Burke
5th Jul 2019
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Everyone at the salon treats all customers so wonderfully, I always feel special, and leave on top of the world

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Response from TONI&GUY Hemel Hempstead

That's because you are so special Chris :) Thank you for your loyalty over the years, it means so much to us. All the best, Adam TONI&GUY Hemel Hempstead

Great visit

Physique Gym
5th Jul 2019
Team Member: Audrey
5.0
Appointment verified by SALONGENIUS Software

Excellent salon, excellent service, talented technician

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Response from TONI&GUY Hemel Hempstead

Thanks so much for the 5* review! We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Cut and blow dry

Sheli
4th Jul 2019
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

I had a fantastic experience, I will be going back for hair colour service next time

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Response from TONI&GUY Hemel Hempstead

This is wonderful to hear Sheli. We very much look forward to seeing you soon for your colour. All the best, Adam TONI&GUY Hemel Hempstead

Fabulous hair

Maria Lennon
4th Jul 2019
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Lovely friendly people, my hair has never looked so good!

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave a 5* review Maria. It's always such a pleasure to see you in the salon. All the best, Adam TONI&GUY Hemel Hempstead

Glad to be back

Sharon cleary
4th Jul 2019
Team Member: Audrey
5.0
Appointment verified by SALONGENIUS Software

So happy I had Audrey to sort out my hair lovely person and understood what I wanted..will be deff going back to her

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Response from TONI&GUY Hemel Hempstead

We're delighted to hear this Sharon and very much look forward to seeing you again soon. Thanks for taking the time to leave a review. All the best, Adam TONI&GUY Hemel Hempstead

Over and beyond

Janice
3rd Jul 2019
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

I can’t rate these guys enough. From my initial conversation to Adam to Richard doing the impossible and making my awful hair feel healthy. There where happy tears and I’ll never go anywhere else.
I was looked after, treated with such kindness and they truly went over and beyond.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for taking the time to leave such a lovely review Janice! We're just so happy that that you're feeling better about you hair and really look forward to seeing you again. I hope you have a wonderful wedding on Saturday too! All the best, Adam TONI&GUY Hemel Hempstead

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Sandra Brandon
1st Jul 2019
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Ricky always makes me feel very welcome and does my hair really good .All my family and friends always say how lovely it looks everytime he does it And also the syylists as well .They are all very polite and friendly which make it a lovely atmosphere .They cant do enough for u .Thank u to Ricky and all who work in there .

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this glowing review Sandra. It means so much to us to hear this positive feedback about your visits to us and I shall pass it on to Rikkie too. All the best, Adam TONI&GUY Hemel Hempstead

Refresh

Sandra Brandon
1st Jul 2019
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Ricky always makes me feel very welcome and does my hair really good .All my family and friends always say how lovely it looks everytime he does it And also the syylists as well .They are all very polite and friendly which make it a lovely atmosphere .They cant do enough for u .Thank u to Ricky and all who work in there .

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this glowing review Sandra. It means so much to us to hear this positive feedback about your visits to us and I shall pass it on to Rikkie too. All the best, Adam TONI&GUY Hemel Hempstead

Fabulous

Carla Hardway
30th Jun 2019
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Really lovely, great wash and massage from Lucy. Lovely cut and blow dry from Lauren. Pampered as always!

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Response from TONI&GUY Hemel Hempstead

Thanks Carla, it's always a pleasure to see you and the family. I know we'll see you soon :) All the best, Adam TONI&GUY Hemel Hempstead

Totally recommend this place

Carmela
30th Jun 2019
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

I have been a customer of this salon for over 15 years! Lauren has been cutting my hair now for a few years. She is an absolutely brilliant hairdresser and always up for a change on my style when I'm having a wacky moment. Receptionist Adam is also very welcoming the guys always make me feel good about myself.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this lovely feedback Carmella. Making our clients feel good about themselves is our highest priority so that's lovely to hear. I shall pass your comments on to Lauren too. All the best, Adam TONI&GUY Hemel Hempstead

Hair colour

Maria
29th Jun 2019
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Once again had an excellent hair colour treatment done by Ricky and lovely dry and style by Adam, both friendly and very professionals

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Response from TONI&GUY Hemel Hempstead

Thanks very much for taking the time to leave some feedback Maria and thanks for your loyalty over the years, we really appreciate it. All the best, Adam TONI&GUY Hemel Hempstead

Thank you!

Lucy Grayson
29th Jun 2019
Team Member: Susanne
5.0
Appointment verified by SALONGENIUS Software

Wonderful haircut as always from Susanne. Feel like myself again!

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Response from TONI&GUY Hemel Hempstead

We're very glad to hear it Lucy. Thanks for the 5* review, I shall pass it on to Susanne. All the best, Adam TONI&GUY Hemel Hempstead

Feedback

Gail ford
28th Jun 2019
Team Member: Sydney
5.0

Fabulous !!!

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Response from TONI&GUY Hemel Hempstead

Sounds good to us! Thanks for leaving a review Gail :) All the best, Adam TONI&GUY Hemel Hempstead

Miss

Lauren Hendry
27th Jun 2019
Team Member: Audrey
5.0
Appointment verified by SALONGENIUS Software

I had my hair done by Audrey. She is warm and I was very impressed with my hair, as she took into consideration my hair needs. I’d definitely recommend her services! All the staff were so welcoming and they offered great hospitality! Thank you Hemel Hempstead Team ????????

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Response from TONI&GUY Hemel Hempstead

Thanks Lauren for taking the time to leave this lovely feedback for Audrey. It's lovely to hear you had such a great first visit to us and hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Great service as usual

Emma
27th Jun 2019
Team Member: Lauren
5.0

Great service and really happy with my cut as usual.

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Response from TONI&GUY Hemel Hempstead

Delighted to hear it Emma. Thanks for taking the time to leave a 5* review :) All the best, Adam TONI&GUY Hemel Hempstead

Miss

Heather moss
27th Jun 2019
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

Sam is amazing as always he never fails to deliver the best

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Response from TONI&GUY Hemel Hempstead

Just what we like to hear Heather! Thanks for leaving a 5* review. We shall see you soon I'm sure. All the best, Adam TONI&GUY Hemel Hempstead

Hair by sara

Anonymous
25th Jun 2019
4.5

Sara very nice girl and wish her well in her training

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave this feedback for Sara. I shall pass your comments on. All the best, Adam TONI&GUY Hemel Hempstead

Colour Change

Priti Lane
22nd Jun 2019
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

Great service from advice to whole new colour change. 5 hours in salon worth every penny and the results amazing. I am so pleased. Friendly professional service, everyone was so attentive. Thank you.

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave this lovely review Priti. We're so happy to hear that you're happy with the results of your colour change! It was a pleasure having you in and hope to see you again really soon. All the best, Adam TONI&GUY Hemel Hempstead

So happy

Sophie
21st Jun 2019
Team Member: Sydney
5.0
Appointment verified by SALONGENIUS Software

I had a cut correction this morning all the staff were lovely.
I can't thank them enough as I was so upset after leaving a different salon that when I went to toni and guy it was amazing! Thank you Sydney for helping me and making my hair better.

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Sophie. We're just happy to have seen you leave so much happier than when you first walked in! I shall pass your comments on to Sydney. All the best, Adam TONI&GUY Hemel Hempstead

Excellent as always

Jackie oconnor
21st Jun 2019
4.5
Appointment verified by SALONGENIUS Software

Ricky, Natasha and Adam first class. Been going for a long time and never fails me. My daughters alsongo although one of them loves too far away and the other in London. She had T &G a few times on London but
Much much better here she said. Couldent get the time off to go. But she will definitely go
Back to Hemel next time. I am a hard marker and have been to top hairdressers in London. Nicky Clarke. Galvin etc.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for taking the time to leave this fantastic review Jackie. It has always been a pleasure to look after you and your girls and we hope to continue to do so for many years to come. I look forward to seeing you on your next visit :) All the best, Adam TONI&GUY Hemel Hempstead

Excellent service

Mandy Howard
21st Jun 2019
Team Member: Natasha
5.0
Appointment verified by SALONGENIUS Software

Natasha makes the experience special and I always love my cut and finish.

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Response from TONI&GUY Hemel Hempstead

Thanks for this lovely feedback Mandy, I shall pass it on to Natasha. All the best, Adam TONI&GUY Hemel Hempstead

Cut and blow dry

Sandra
18th Jun 2019
Team Member: Audrey
5.0
Appointment verified by SALONGENIUS Software

All the staff are very friendly
And I'm always happy with the cut and blow dry

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave some lovely feedback Sandra. We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Hair cut

Samantha Johnson
18th Jun 2019
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Very happy with my hair done from Lauren ???? xx

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Response from TONI&GUY Hemel Hempstead

That makes us very happy to hear Samantha :) Thanks for leaving a 5* review. All the best, Adam TONI&GUY Hemel Hempstead

Top-notch Salon

Lyn Haleigh
16th Jun 2019
Team Member: Sydney
5.0

Had a really lovely welcome back from Adam at Tony & Guy, and pleased to be back again after being away for many months. Sydney remembered how I liked my hair styled and gave me an amazing cut and dry with a chic modern take. I hadn’t had a good cut in a long time and really needed sorting out. Do go along and try it for yourself, as you will have to look far and wide to find an experience like it. Sydney (Style Director) is amazing and this salon has the best staff that work to an exceptional standard. This is a unique first class salon which offers great expertise and a welcoming service to all - 5 star rated!

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this stunning review Lyn. It was such a pleasure to see you back in the salon after such a long time and we're delighted to hear that you are once again happy with your hair. We look forward to seeing you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Love it !!!

Dorota
15th Jun 2019
Team Member: Sam
5.0
Appointment verified by SALONGENIUS Software

Love it!! Thank you Sam ????

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Response from TONI&GUY Hemel Hempstead

You're very welcome Dorota! We love it too :) I shall pass your thanks on to Sam. All the best, Adam TONI&GUY Hemel Hempstead

Fantastic

Justine Ludlam
14th Jun 2019
Team Member: Sydney
5.0
Appointment verified by SALONGENIUS Software

Victoria coloured my hair followed by a cut and blow dry with Sydney. My hair felt and looked amazing!! All the staff were extremely friendly and made me feel at ease - would definitely recommend

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Response from TONI&GUY Hemel Hempstead

This is just what we like to hear Justine! Thanks so much for taking the time to leave your feedback for Victoria and Sydney. I shall pass your comments on to them. All the best, Adam TONI&GUY Hemel Hempstead

my experience with toni & guy

leeanne
14th Jun 2019
Team Member: Victoria
5.0
Appointment verified by SALONGENIUS Software

i would recommend toni & guy i have been going there for years and never once been unhappy with my hair there all really friendly in hemel salon and give the best advice

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Response from TONI&GUY Hemel Hempstead

Thanks so much for the 5* review Leeanne. Your support over the years is greatly appreciated and we're delighted to hear you're always happy with the results. All the best, Adam TONI&GUY Hemel Hempstead

Highlights and cut

Julie Lindsey
12th Jun 2019
Team Member: Natasha
5.0

Highlights done by Sam and cut by Natasha... for my 3rd visit... they did a wonderful job again, am very happy.!
The colour and cut is exactly how I want it and they are so friendly and helpful with advice on how to look after it.
Also had an incredibly comfortable and relaxing head massage with the hair wash along with plenty of coffee and biscuits! I couldn’t recommend the stylists or the salon highly enough!

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Response from TONI&GUY Hemel Hempstead

This is such a lovely review Julie! We're so happy to hear that you enjoyed every aspect of your visit and your feedback means so much to us. All the best, Adam TONI&GUY Hemel Hempstead

High light of the week

Kay
12th Jun 2019
Team Member: Audrey
5.0
Appointment verified by SALONGENIUS Software

Warm friendly welcome, most relaxing shampoo head massage and hot towel, before expert styling by Audrey
Thank you.

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Response from TONI&GUY Hemel Hempstead

Our absolute pleasure as always Kay. See you next week :) All the best, Adam TONI&GUY Hemel Hempstead

Very happy customer

Dita Wallis
12th Jun 2019
Team Member: Audrey
5.0
Appointment verified by SALONGENIUS Software

Very happy with my haircut, Thank you Audrey! The girl who washed my hair did a wonderful headmassage too!

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Response from TONI&GUY Hemel Hempstead

Thanks for the lovely feedback Dita. We so appreciate your lovely comments that I shall on to Audrey. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Audrey as excellent as always

Lynn Mildner
9th Jun 2019
Team Member: Audrey
5.0
Appointment verified by SALONGENIUS Software

As always Audrey’s advice is honest and insightful. I always feel free to discuss what I want knowing she’ll tell me if Imy expectations are unrealistic. She then discussed what will work and does it to perfection . The best hairdresser I’ve ever had

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Response from TONI&GUY Hemel Hempstead

Thank you so much Lynn for this glowing review. We're delighted to hear that you feel so safe in Audrey's hands and are always pleased with the results. I shall pass your comments on :) All the best, Adam TONI&GUY Hemel Hempstead

Amazing

Natalia Keller
8th Jun 2019
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Amazing experience! Lauren is very experienced and new exactly what she was doing it! All the staff is very friendly!

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Response from TONI&GUY Hemel Hempstead

Thanks Natalia for taking the time to leave this fantastic feedback for Lauren. We hope you love your new style as much as we did! All the best, Adam TONI&GUY Hemel Hempstead

Fantastic

Teresa Farrell
8th Jun 2019
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Great colours

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Response from TONI&GUY Hemel Hempstead

Thanks Teresa. We hope to see you again soon :) All the best, Adam TONI&GUY Hemel Hempstead

Brilliant

Teresa Farrell
8th Jun 2019
Team Member: Natasha
5.0
Appointment verified by SALONGENIUS Software

Fantastic cut and excellent advice

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Response from TONI&GUY Hemel Hempstead

Very pleased to hear it Teresa! Thanks for leaving a 5* review. All the best, Adam TONI&GUY Hemel Hempstead

Friendly & Top Salon

Marie Rance
8th Jun 2019
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Always great service, friendly atmosphere & the stylist always goes above & beyond to accommodate you

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Response from TONI&GUY Hemel Hempstead

Sounds like we're ticking all the boxes here Marie! Thanks for taking the time to leave a review, we always love to see you and Chantelle in the salon. All the best, Adam TONI&GUY Hemel Hempstead

Excellent service as usual ????

Judith
7th Jun 2019
Team Member: Lauren
5.0
Appointment verified by SALONGENIUS Software

Spoke to Richard on the Sunday and booked in for the Tuesday so I was very happy. Lauren was so kind and my hair was fabulous when I left.
Always so nice in this salon its the only place I use because of the great service and friendliness of the staff.

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave a lovely review Judith. We really appreciate your kind words and loyalty to the salon over the years. All the best, Adam TONI&GUY Hemel Hempstead

Amazing.

Christian Thorso
7th Jun 2019
Team Member: Audrey
5.0
Appointment verified by SALONGENIUS Software

Without a doubt, best hairdresser in Hemel. I am very picky when it comes to my hair, so I have been all over. Wouldn’t go anywhere else but Audrey.

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Response from TONI&GUY Hemel Hempstead

Well we can't really top that Christian! Thanks for the excellent review, I shall pass it on to Audrey :) All the best, Adam TONI&GUY Hemel Hempstead

1st time here

Mitchell Holt
7th Jun 2019
Team Member: Sydney
4.0
Appointment verified by SALONGENIUS Software

Really nice team and very helpful with what i was looking for gave me good advice and am happy with result

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Response from TONI&GUY Hemel Hempstead

Thanks for leaving a lovely review for your first visit Mitchell. We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Perfection

Toyah Baulk
7th Jun 2019
Team Member: Natasha
5.0
Appointment verified by SALONGENIUS Software

Love seeing Natasha she puts me at ease and gives me a fantastic cut every time! Would highly recommend her. Everyone is super friendly too xxx

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Response from TONI&GUY Hemel Hempstead

We love this review Toyah! So happy to hear you had such a great visit to us. I shall pass your comments on to Natasha. All the best, Adam TONI&GUY Hemel Hempstead

Always professional

Mirka
7th Jun 2019
Team Member: Audrey
5.0
Appointment verified by SALONGENIUS Software

As always professional for the and. Such a nice atmosphere, I was treated like someone important. Was busy around but nobody even notice. I would like thank you for great service also Sam. Look like human again ????????

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Response from TONI&GUY Hemel Hempstead

Thank you Mirka for taking the time to leave such great feedback. You certainly are important to us so I'm glad that was reflected in the service. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Cut 5th June

Jane Ferguson
5th Jun 2019
Team Member: Natasha
5.0
Appointment verified by SALONGENIUS Software

Gorgeous fresh cut from Natasha. Looks and feels amazing, thank you.

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Response from TONI&GUY Hemel Hempstead

Thanks Jane for the 5* review for Natasha! Delighted to hear you're happy with. All the best, Adam TONI&GUY Hemel Hempstead

Salon experience

Samantha White
4th Jun 2019
Team Member: Vanessa
5.0
Appointment verified by SALONGENIUS Software

I really enjoyed my salon experience from the greeting of when I arrived to the washing of my hair all the way to Vanessa giving me my blow dry. She talked me through the products before applying too which I liked.

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Response from TONI&GUY Hemel Hempstead

Sounds like we ticked all the boxes there Samantha :) Thanks for taking the time to leave a review, we hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Great !!

Candi
1st Jun 2019
Team Member: Sydney
5.0
Appointment verified by SALONGENIUS Software

Made me feel human again !!
Fantastic cut as always

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Response from TONI&GUY Hemel Hempstead

Lovely to hear you're feeling yourself again Candi. It was great to see you back in salon, hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Lovely experience with a lovely team

Tina
30th May 2019
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Yet again, I had a lovely experience in Toni & Guy Hemel. Always very friendly and great to have a catch up with the team. From colour to hair washing and a fab blow dry!! Great team, great results ☺️

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Response from TONI&GUY Hemel Hempstead

Thanks so much for the fantastic feedback Tina. We're so happy to hear that each element of your visit was enjoyable :) All the best, Adam TONI&GUY Hemel Hempstead

Amazing as always

Michelle Domeney
30th May 2019
Team Member: Richard
5.0
Appointment verified by SALONGENIUS Software

Had my colour done and I am totally in love with it. As always excellent service from everyone at Toni and Guy Hemel

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Response from TONI&GUY Hemel Hempstead

Thanks for this wonderful 5* review Michelle. We're delighted to hear you're so happy with your new colour, it looks stunning! All the best, Adam TONI&GUY Hemel Hempstead

Perfect again

Liz Garner
29th May 2019
Team Member: Natasha
5.0
Appointment verified by SALONGENIUS Software

Always a pleasure and Adam is great too.

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Response from TONI&GUY Hemel Hempstead

Thanks Liz! It's always a pleasure to see you too and hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

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About us

TONI&GUY Hemel Hempstead opened in 1998. Comprising of a strong team of talented and passionate stylists and technicians who will ensure your TONI&GUY experience is a fabulous one for both you and your hair. We offer additional services such as bridal and occasion hair. Our wide range of retail products from label.m will ensure your hair stays salon perfect until your next visit. For further information about our extensive service menu or for a free style consultation please speak to one of our team.

The salon is located in the centre of the pedestrian high street, between the two entrances to the Marlowes Shopping Centre, and a short walk from the Riverside car park.