TONI&GUY Hemel Hempstead

213, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BL

About us

TONI&GUY Hemel Hempstead opened in 1998. Comprising of a strong team of talented and passionate stylists and technicians who will ensure your TONI&GUY experience is a fabulous one for both you and your hair. We offer additional services such as bridal and occasion hair. Our wide range of retail products from label.m will ensure your hair stays salon perfect until your next visit. For further information about our extensive service menu or for a free style consultation please speak to one of our team.

The salon is located in the centre of the pedestrian high street, between the two entrances to the Marlowes Shopping Centre, and a short walk from the Riverside car park.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.90
2,185 verified reviews
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Mrs

Gulnaz kiani
19th Dec 2017
Team Member: Lauren
5.0

Top service

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Response from TONI&GUY Hemel Hempstead

Thank you for the 5* review Gulnaz. We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Amazing experience

Sara
19th Dec 2017
Team Member: Lauren
5.0

She was friendly, kind and easy to talk to. She had amazing knowledge and advise. The best cut I've had in ages

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Response from TONI&GUY Hemel Hempstead

We're so pleased you had such a great experience with us Sara. Thanks for taking the time to leave us this wonderful review :) All the best, Adam TONI&GUY Hemel Hempstead

I’ve left Hemel, but I can’t leave this T&G branch.

Sonia Turner
17th Dec 2017
Team Member: Richard
5.0

As always, it’s a professional, friendly and quality experience. Thank you for always fitting me in and making me feel at home. It’s always worth driving back from Northampton to see you. Have an awesome Christmas. xxx

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Response from TONI&GUY Hemel Hempstead

We wouldn't want you going anywhere else Sonia. Its always a joy having you in. Thanks for the great review. All the best, Adam TONI&GUY Hemel Hempstead

First class, as always

Sheila Mackie
17th Dec 2017
Team Member: Audrey
5.0

The Hemel Toni and Guy salon enjoys the services of a first-class staff, who somehow always make their clients feel special, no matter how lacking in glamour they might be! From reception, to the trainee washing the hair, to the wonderful Stylist, Audrey, it was friendly, helpful service, with a great result!

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Response from TONI&GUY Hemel Hempstead

We're so happy that you feel such great service from all elements of your visit Sheila. Thanks for taking the time to leave a lovely review. All the best, Adam TONI&GUY Hemel Hempstead

Haircut

Jen Hart-Shea
16th Dec 2017
Team Member: Lauren
5.0

I’ve been going to this salon for about 15 years and they are always professional, very friendly and approachable. All the stylists listen to what you want and follow your wishes whilst giving sensible and realistic advise.

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Response from TONI&GUY Hemel Hempstead

Thanks for this great review Jen. It is always a pleasure having you in. Thanks for your continued loyalty :) All the best, Adam TONI&GUY Hemel Hempstead

Happy friday

Dee Mellor
15th Dec 2017
Team Member: Vanessa
5.0

Gorgeous Vanessa never fails to not only make my hair look fabulous, but just makes the whole experience a joy.

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Response from TONI&GUY Hemel Hempstead

You're always a joy to have in Dee! Thanks for taking the time to leave us a review. I shall pass it on to Vanessa. All the best, Adam TONI&GUY Hemel Hempstead

Fab

Karen Ponos
15th Dec 2017
5.0

My first visit to Hemel normally go to Watford ... no more.. fab cut, fab stylist Syd and fab coffee .... my new home xx

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Response from TONI&GUY Hemel Hempstead

This is such a lovely review Karen, thank you. Look forward to seeing you again soon :) All the best, Adam TONI&GUY Hemel Hempstead

Won’t go anywhere else.

Jo Miller
15th Dec 2017
Team Member: Audrey
5.0

I’ve been going to this salon for almost 20 years. The team are talented, friendly and professional. I would recommend them 100%.

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Response from TONI&GUY Hemel Hempstead

Thank you for this lovely review Jo and thank you for your continued loyalty and support over the years. It is always a pleasure having your you and your children in. All the best, Adam TONI&GUY Hemel Hempstead

Fab

sian
14th Dec 2017
Team Member: Lauren
5.0

Fab service as always, delighted with my cut and all staff very friendly and helpful

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Response from TONI&GUY Hemel Hempstead

Thanks for the lovely review Sian. It's always a pleasure having you in. All the best, Adam TONI&GUY Hemel Hempstead

Excellent

Rita Wood
14th Dec 2017
Team Member: Adrienne
5.0

First time I have met this stylist and she was very good I’m impressed

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Response from TONI&GUY Hemel Hempstead

We're very pleased to hear this Rita :) Thanks for taking the time to leave us a review. All the best, Adam TONI&GUY Hemel Hempstead

Hair Colour

Donna Spencer
14th Dec 2017
Team Member: Richard
5.0

Totally professional and always produces exactly what i am looking for from my colour which changes regularly

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Donna. We love watching your colour always evolve too :) All the best, Adam TONI&GUY Hemel Hempstead

Very professional

Cristina Hernandez Sanchez
13th Dec 2017
Team Member: Audrey
4.5

Simply fantastic. Will come back to Audrey again next time.

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Response from TONI&GUY Hemel Hempstead

Thank you for this lovely review Cristina. We're so happy you had such a good first visit to us. I shall pass your comments on to Audrey. All the best, Adam TONI&GUY Hemel Hempstead

Great service

Tracy
13th Dec 2017
Team Member: Lauren
4.5

I had a cut and blow dry by Lauren and a colour by Sam. As always Lauren was friendly and the cut is lovely. I haven't had my hair coloured for a while. Sam listened to what I wanted, gave good advice and was really patient with me!

Would highly recommend.

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Response from TONI&GUY Hemel Hempstead

Thank you for leaving a lovely review Tracy. We hope you enjoy your new cut and colour! I shall pass on your comments to Sam and Lauren. All the best, Adam TONI&GUY Hemel Hempstead

Colour and cut

Sarah beck
12th Dec 2017
Team Member: Sam
5.0

It's the first time of colouring my hair and it looks great I am so pleased with it thanks Sam. Also Lauren cut my hair so I'm looking fab thanks guys xx also Lucy for washing it out and a lovely massage big thumbs up from me xx

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Response from TONI&GUY Hemel Hempstead

Thanks for this wonderful review Sarah! We thought your new colour looked fantastic too. I shall pass your comments on to Sam, Lauren and Lucy :) All the best, Adam TONI&GUY Hemel Hempstead

Hair cut

Carmen Farcas
10th Dec 2017
2.5

Really disappointed about my hair cut!

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Response from TONI&GUY Hemel Hempstead

We're really sorry to hear we didn't meet your expectations Carmen. I shall be in touch personally to speak with you further on this and see if there is any more we can do for you. All the best, Adam TONI&GUY Hemel Hempstead

Hair Colour

Jaishri
10th Dec 2017
Team Member: Richard
5.0

As always. Walked out with a fab colour by Rikky. Luv it. thankyou as ever.

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Response from TONI&GUY Hemel Hempstead

We loved your new colour too Jaishri! I shall pass your comments on to Rikkie. All the best, Adam TONI&GUY Hemel Hempstead

Happy hair appointment

Rebecca
8th Dec 2017
Team Member: Lauren
5.0

Lauren styled my Daughter’s hair today and the we are so pleased with the results! Lauren was her usual sparkly, friendly and professional self All the staff were so lovely, I enjoyed my tea too. Thank you for making the experience so pleasant.

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Response from TONI&GUY Hemel Hempstead

This is so great to hear :) Thanks for leaving this lovely review for Lauren, I shall pass your comments on. All the best, Adam TONI&GUY Hemel Hempstead

Fabulous

Tress Steadman
8th Dec 2017
Team Member: Vanessa
5.0

Great experience, friendly, came away feeling valued & very happy with new style. ?

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Response from TONI&GUY Hemel Hempstead

We're so pleased to hear you had such a great visit to us Tress and we hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Gorgeous Hair

Jane Ferguson
7th Dec 2017
Team Member: Richard
5.0

Came out feeling like a princess as always. Thank you

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Response from TONI&GUY Hemel Hempstead

And rightfully so! Thanks for the 5* review Jane :) Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Colour/cut/blowdry

Anonymous
5th Dec 2017
5.0

My first time at Toni & Guy and my experience was amazing. I was given expert advice from Richard for my colour. He listened to what I wanted and my colour was gorgeous. Also with Lauren - a fantastic cut. Exactly as I explained. Throughout the whole experience I felt pampered and definitely worth spending that bit more money than I would in another salon. Thank you Richard and Lauren.

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Response from TONI&GUY Hemel Hempstead

We're delighted to hear you felt listened to and your expectations were matched! Thanks for this lovely review. I shall pass your comments on to Richard and Lauren. All the best, Adam TONI&GUY Hemel Hempstead

Customer

Sam
3rd Dec 2017
4.5

Ricky and Vanessa are brilliant x

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Response from TONI&GUY Hemel Hempstead

I have to agree with you there Sam :) Thanks for taking the time to leave us a review. All the best, Adam TONI&GUY Hemel Hempstead

Ms

Sharon S
3rd Dec 2017
Team Member: Richard
5.0

Pure alchemy.

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Response from TONI&GUY Hemel Hempstead

Its not the first time Rikkie's work has been compared to magic ;) Thanks for the review Sharon. All the best, Adam TONI&GUY Hemel Hempstead

15yrs of hair care hereso far and cant fault this team

Wendy Lawther
2nd Dec 2017
Team Member: Richard
5.0

Colour and cut. Can only highlight one name but both fab as always

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Response from TONI&GUY Hemel Hempstead

Thank you for the 5* review Wendy and thank you for all your years of continued loyalty. Its always a pleasure to have you in. All the best, Adam TONI&GUY Hemel Hempstead

Great

Jenny Grist
2nd Dec 2017
Team Member: Sam
4.5

Great advice, friendly, cannot fault

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Response from TONI&GUY Hemel Hempstead

Thanks for the lovely feedback Jenny. We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

*

Laura Smart
2nd Dec 2017
Team Member: Katie
5.0

Really lovely, did exactly what I asked for... Wonderful haircut

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Response from TONI&GUY Hemel Hempstead

Just what we like to hear Laura! Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Clour and cut

Rachel laud
1st Dec 2017
Team Member: Audrey
5.0

Very good cut and colour from sam.

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Response from TONI&GUY Hemel Hempstead

Thanks for the review Rachel. Thank you also for your continued loyalty to the salon over the years. All the best, Adam TONI&GUY Hemel Hempstead

Cut & Blowdry

Susandiment
28th Nov 2017
Team Member: Vanessa
5.0

Very happy

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Response from TONI&GUY Hemel Hempstead

Thanks Sue :) Hopefully see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Another lovely job

Noreen mcDonnell
26th Nov 2017
Team Member: Mason
4.5

Mason's a very friendly chap - really chatty & does a great wash & massage - I could have sat in that chair all afternoon! Top job as ever from Ricky & Sydney too. Thanks all

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Response from TONI&GUY Hemel Hempstead

Thanks for the great review and positive feedback Noreen. I will be sure to pass on your comments to Mason, Rikkie and Sydney :) All the best, Adam TONI&GUY Hemel Hempstead

Restyle

Amanda Prisley
25th Nov 2017
Team Member: Sydney
5.0

Very good and talked me through how to grow my hair

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Amanda. We hope you enjoy your new cut! All the best, Adam TONI&GUY Hemel Hempstead

First Timer

Berill
25th Nov 2017
Team Member: Sam
5.0

Results are amazing! Very happy! Sam knew exactly what to do. The service was great, cup of tea was needed in this weather. Will definitely be back!

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Response from TONI&GUY Hemel Hempstead

We're so happy you had such a great first experience with us Berill :) Sam always does an amazing job. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Going short!

Claire
25th Nov 2017
Team Member: Sydney
5.0

My hair is thinning due to cancer treatment and i needed to go shorter. Sydney was absolutely fantastic and im so happy with my restyle. The whole team made me feel very welcome and i really enjoyed my time there.

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Response from TONI&GUY Hemel Hempstead

Thank you for the lovely 5* review Claire :) We thought your new style look fab! I shall pass your comments on to Sydney. All the best, Adam TONI&GUY Hemel Hempstead

Feeling spoilt! ☺

Charlotte Shaddick
24th Nov 2017
Team Member: Lauren
5.0

Lauren is just lovely! So friendly and Extremely professional plus talented in her craft.. i always leave t+g feeling relaxed and pampered... Ricki has a wonderful team which I beleive is to his credit. .a super bunch who I always look forward to seeing ☺ thank you for my new hair guys, Im super happy x

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Response from TONI&GUY Hemel Hempstead

Thanks for this lovely write up Charlotte. We love that you leave us feeling so good! I shall pass your comments on to Lauren and Rikkie :) All the best, Adam TONI&GUY Hemel Hempstead

Great Hair Salon

Yvonne Myhill
24th Nov 2017
Team Member: Sydney
5.0

Sydney is a top professional and has cut and styled my hair for a number of years. I'm never disappointed and always feel wonderful. All the staff are polite and offer a great service. I'm always looked after extremely well and look forward to my next visit to the salon. Thank you guys!!!

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Response from TONI&GUY Hemel Hempstead

We're so happy that Sydney has looked after you so well for such a long time Yvonne. Your continued loyalty to us is really valued. Thanks for the lovely review. All the best, Adam TONI&GUY Hemel Hempstead

Colour and Restyle

Chantelle Nassari
23rd Nov 2017
Team Member: Audrey
5.0

The gorgeous Ricky coloured my hair and then I had a luxurious head massage and conditioning treatment followed by a re-style by Audrey! I felt like a princess. They took such care of me and I left there feeling so valuable. Thank you so much

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Response from TONI&GUY Hemel Hempstead

Yay! We're really happy you left your first visit with us feeling like Royalty Chantelle :) I will pass your comments on to Rikkie and Audrey. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Perfect salon

Paulette
22nd Nov 2017
Team Member: Audrey
5.0

Brilliant cut - a stylist who lad uses an listens. And warm welcome always from the salon

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Response from TONI&GUY Hemel Hempstead

Thanks so much for the kind review Paulette. I shall pass your feedback on to Audrey :) All the best, Adam TONI&GUY Hemel Hempstead

My New Haircut

Nicky Palmer
22nd Nov 2017
Team Member: Sydney
4.5

Fantastic haircut, as always!

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Response from TONI&GUY Hemel Hempstead

Just what we like to hear Nicky. Thanks for the review :) All the best, Adam TONI&GUY Hemel Hempstead

Cut and blow dry

Urmila Chotai
21st Nov 2017
Team Member: Amy
5.0

I was absolutely pleased with the cut and I liked the fact that when Amy wasn't sure of something she asked instead of just going with the flow! I would definitely come and volunteer again.

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Response from TONI&GUY Hemel Hempstead

Thanks for the lovely review Urmila. I shall pass your feedback on to Amy :) All the best, Adam TONI&GUY Hemel Hempstead

5 STAR RATING

Katie Senior
20th Nov 2017
Team Member: Richard
5.0

Fabulous colour love it Richard x
Thank you so much
Will highly recommend you

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Response from TONI&GUY Hemel Hempstead

We're so pleased you've had such a great first visit with us Katie. Come and see us again soon. I shall pass your comments on to Richard. All the best, Adam TONI&GUY Hemel Hempstead

Christmas haircut and colour- Vanessa and Richard

Wendy
19th Nov 2017
Team Member: Richard
4.5

Rikkie has been colouring my hair for years, and always does an amazing job- often in the face of adversity with my curly tangled and chlorine damaged hair!. I look forward to my chats with an old friend, and trust him implicitly with my colour.

Vanessa cuts and styles my hair beautifully. It’s a treat to be styled professionally, and we always have a laugh. Sydney also does an amazing job.

I am always looked after and pampered. Adam always goes the extra mile too and looks after me.

And, for at least one day, I am transformed. Always a pleasure. Thank you Toni & Guy Hemel Hempstead for always making me smile, and for doing an amazing job xx

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Response from TONI&GUY Hemel Hempstead

Thank you so much for this lovely review Wendy. It is always a pleasure having you in and thank you for your continued loyalty over the years. I shall pass your comments on to the rest of the team :) All the best, Adam TONI&GUY Hemel Hempstead

Excellent service as always

Dawn
19th Nov 2017
Team Member: Audrey
5.0

Richard and Audrey as always excellent and every one is so friendly

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Response from TONI&GUY Hemel Hempstead

Thank you for the 5* review Dawn. We're so pleased we are always able to deliver for you. I shall pass your comments on to Richard and Audrey :) All the best, Adam TONI&GUY Hemel Hempstead

thanks

pat charraji
19th Nov 2017
Team Member: Richard
5.0

colour and cut were wonderful as always. excellent atmosphere and service. special mention to mason who greeted me and washed my hair. he was lovely and was great that he used my name which others before have not.

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Response from TONI&GUY Hemel Hempstead

Thanks for the lovely review Pat. I shall pass your comments to Mason and the team. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Perfect

Rosie hill
19th Nov 2017
Team Member: Vanessa
5.0

Really great hair cut and overall salon experience

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Response from TONI&GUY Hemel Hempstead

This is just what we like to hear! Thanks for the 5* review Rosie. Hope to see you again soon :) All the best, Adam TONI&GUY Hemel Hempstead

Fabulous as always

Clare hill
19th Nov 2017
Team Member: Audrey
5.0

Lovely hair cut with a lovely lady

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Response from TONI&GUY Hemel Hempstead

Ah thanks for taking the time to leave a review Clare. I will pass this on to Audrey. All the best, Adam TONI&GUY Hemel Hempstead

Cut and colour

Amanda Prisley
17th Nov 2017
Team Member: Nicholas
5.0

Service was excellent he gave a good consultation before hand and friendly throughout

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Amanda. We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Always a pleasure

Madeline hall
17th Nov 2017
Team Member: Richard
5.0

Every time I visit the Hemel Hempstead salon I feel so well looked after and leave feeling incredible. I live in London, but I will always make the effort to return to them again.

From the moment I walk into the salon, every member of the team I encounter is incredibly welcoming, friendly, helpful, informative.

Richard is a true master of his craft. Whenever I sit down at an appointment with him I feel so safe and excited for the colour magic he will work on my hair. He listens, he is honest, informative, realistic, knowledgeable, but most of all, he is an incredibly lovely guy who just puts me at ease and makes the whole duration a lovely experience. Today was no different: once again, I had a lovely time and left feeling beautiful and confident.

Mason washed my hair and gave me a head massage that dreams are made of, Amy dried and finished my hair beautifully with soft curls to compliment the blonde highlights Richard created. I would highly recommend The Hemel Hempstead Salon, the whole team are absolutely lovely and amazing at their work. I can’t wait to visit again!

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this detailed review Maddie. We pride ourselves and always strive for excellent customer service as well as our hairdressing skills to make everyone's visit special. I shall pass your comments on to Richard, Mason and Amy. We look forward to seeing you again soon :) All the best, Adam TONI&GUY Hemel Hempstead

Wonderful!

Eleanor Hough
16th Nov 2017
Team Member: Lauren
5.0

So pleased with my haircut; Lauren did a fantastic job and was nice to chat to as well. Such a nice atmosphere - all the staff very friendly. It was my first time here and I'll definitely be coming back.

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Response from TONI&GUY Hemel Hempstead

Thanks for this lovely review Eleanor. We're so happy that you had such a positive first experience with us and look forward to hopefully seeing you again soon :) All the best, Adam TONI&GUY Hemel Hempstead

Great service, very pricey for a cut and blow dry...

Lucy
16th Nov 2017
4.0

Both the guy who washed my hair and the stylist were lovely, welcoming and chatty.
I was happy with the customer service, which is amazing compared to most salons.
The cut was good, would have liked a little bit more layering through the bottom, but admittedly I don't have much hair (very fine)!
I appreciate that my appointment was at short notice, but much more up-front transparency around the level of stylist if and price would have been strongly appreciated. That was the only drawback for me but a big one. Essentially I had the same job done as one that cost me £45 last time and I paid £60. I know next time to ask but felt embarrassed on paying and a disappointed that this wasn't clearer.

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Response from TONI&GUY Hemel Hempstead

Hi Lucy, thank you for your kind comments in regards to our customer service :)
If you do feel in any way that we could have done more for your haircut please feel free to contact me on 01442 233300 about coming back in to see your stylist again. Thanks also for your feedback in regards to pricing. We are looking into making prices clearer at time of booking to avoid any confusion. All the best, Adam TONI&GUY Hemel Hempstead

Colour

Elaine
15th Nov 2017
Team Member: Nicholas
5.0

Perfect as always, thanks Nick

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Elaine. I shall pass your comments on to Nick :) All the best, Adam TONI&GUY Hemel Hempstead

Layered bob

Rebecca
14th Nov 2017
Team Member: Amy
5.0

Love my hair! Amy is amazing && makes you feel welcome and is so friendly, would definitely recommend her! X

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Response from TONI&GUY Hemel Hempstead

Thanks for the lovely feedback Rebecca! We loved you new hair too :) I shall pass your comments on to Amy. All the best, Adam TONI&GUY Hemel Hempstead

Cut and blow dry

Sharon trundell
10th Nov 2017
Team Member: Audrey
5.0

Good atmosphere as always. Polite and gives good advice

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Response from TONI&GUY Hemel Hempstead

Thanks for the lovely feedback Sharon. I shall pass your comments on. :) All the best, Adam TONI&GUY Hemel Hempstead