TONI&GUY Hemel Hempstead

213, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BL

About us

TONI&GUY Hemel Hempstead opened in 1998. Comprising of a strong team of talented and passionate stylists and technicians who will ensure your TONI&GUY experience is a fabulous one for both you and your hair. We offer additional services such as bridal and occasion hair. Our wide range of retail products from label.m will ensure your hair stays salon perfect until your next visit. For further information about our extensive service menu or for a free style consultation please speak to one of our team.

The salon is located in the centre of the pedestrian high street, between the two entrances to the Marlowes Shopping Centre, and a short walk from the Riverside car park.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.90
2,185 verified reviews
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Won't go again

Anonymous
24th Aug 2017
2.5

The hair wash by the girl was not a relaxing experience, felt like she tore through my hair while combing it. My hair dresser was lovely but disagreed with what I wanted and gave me some advice so I went with that but have come out feeling my hair is no different to before and I have paid a lot for not much of a hair cut (even with the 25% off for new customers)

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Response from TONI&GUY Hemel Hempstead

Hi there, I'm really sorry to hear that you didn't feel our service matched your expectations. We really would like the opportunity to put this right for you. Please contact me directly at the salon on 01442 233300. All the best, Adam TONI&GUY Hemel Hempstead

Restyle?

Judi
22nd Aug 2017
5.0

Very professional excellent customer service and wow

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Response from TONI&GUY Hemel Hempstead

Great to hear you're so happy with your new look :) Hope to see you again soon Judi. All the best, Adam TONI&GUY Hemel Hempstead

Highlights and Cut

Anonymous
22nd Aug 2017
4.5

Have been coming to this salon for 20 years and have seen many of the staff blossom from young juniors to talented stylists or colour technicians. They are not the cheapest which is well known but I am a true believer in you get what you pay for and I have never left the salon disappointed. Today Sam coloured my hair and did a fantastic job. I would highly recommend. Also a big shout out Audrey who cut and styled my hair. Great salon. Easily the best in Hemel Hempstead by far.

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Response from TONI&GUY Hemel Hempstead

Thank you so much for taking the time to leave this review. We're delighted that we have been able to look after your hair for so long and thank you for your loyalty! I shall pass your comments on to Sam and Audrey. All the best, Adam TONI&GUY Hemel Hempstead

Best cut ever!!!

Zoe Horrocks
22nd Aug 2017
5.0

I am so so happy with my hair, went for a massive change and mason pulled it out the bag and has done an amazing job!! Will defo be reccomening all my friends to come and see him and will be in for colour too very soon! Big thank you to mason and all the Toni and guy team at Hemel!!

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Response from TONI&GUY Hemel Hempstead

What a lovely review Zoe! Thanks so much for taking the time to leave us this positive feedback, I shall pass it on to Mason. Please do recommend your friends to us and we look forward to seeing you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Highly recommend

Lauren
22nd Aug 2017
5.0

My first visit and I'm very happy. Lots of helpful honest advice. Will be back. Thanks to Lauren and all the friendly team.

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Response from TONI&GUY Hemel Hempstead

We're so happy to have made such a good first impression! I shall pass your comments on to Lauren. Hope to see you again soon :) All the best, Adam TONI&GUY Hemel Hempstead

Brilliant

Erasmis Kidd
19th Aug 2017
5.0

Friendly, skilled and great coffee! Very happy with my new hair.

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Response from TONI&GUY Hemel Hempstead

Thanks for taking time to leave us this 5* review Erasmis. We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Always an excellent experience

Anonymous
19th Aug 2017
5.0

Perfect hair style every time and they are such lovely people

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Response from TONI&GUY Hemel Hempstead

Thanks for this lovely feedback. We're delighted to meet your expectations every time :) All the best, Adam TONI&GUY Hemel Hempstead

Excellent Service

Kirstie/Katie Wray
18th Aug 2017
5.0

My daughter just loves having Lauren cut her hair & blow drying it straight or curly. Excellent service by all the staff - Thank You

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Response from TONI&GUY Hemel Hempstead

Thanks for this lovely review Kirstie. We're love that Katie enjoys coming in to see us every time! I'll pass on your comments to Lauren. All the best, Adam TONI&GUY Hemel Hempstead

Hair cut and roots re volouref

Penny farr
18th Aug 2017
5.0

As always excellent

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Response from TONI&GUY Hemel Hempstead

Thanks Penny. It's always a pleasure to have you in. See you soon :) All the best, Adam TONI&GUY Hemel Hempstead

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Pam
17th Aug 2017
5.0

Got seen quickly. Stylish was friendly and helpful with advice. Did a great job on my hair! Very professional staff from front desk to stylist.

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Response from TONI&GUY Hemel Hempstead

Thanks for leaving this 5* review Pam. We're very happy to hear you are so pleased with our services
. hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Haircut

Hazel Short
17th Aug 2017
4.5

Very friendly service. Excellent haircut by Audrey.

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave us a great review Hazel. I'll pass your comments on to Audrey. All the best, Adam TONI&GUY Hemel Hempstead

Wow Experience

Sally Thingsaker-Rothwell
16th Aug 2017
5.0

Great place to go - nerveous at first but put at ease by Richard and his team. Would highly recommend.

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Response from TONI&GUY Hemel Hempstead

This is lovely to hear that we were able ease your nerves and you were happy with the results Sally. Thanks for taking the time to leave your feedback. All the best, Adam TONI&GUY Hemel Hempstead

Hemel Happy Salon!

Anonymous
16th Aug 2017
5.0

Lovely friendly place, nice welcome, staff were all happy people!

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Response from TONI&GUY Hemel Hempstead

Just what we like to hear! Thanks for leaving the review :) All the best, Adam TONI&GUY Hemel Hempstead

Cut and blow dry

Anonymous
15th Aug 2017
5.0

Fab service and lovely hair cut with Sophie

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Response from TONI&GUY Hemel Hempstead

Thank you for taking the time to leave this lovely review. I'll be sure to pass on your comments to Sophie. All the best, Adam TONI&GUY Hemel Hempstead

Bad experience

Anonymous
14th Aug 2017
1.5

The stylist seemed in a mood the whole time and didn't say a word to me. I paid £55 for a cut and blow dry
He blow dried my hair to cut layers in them left it
No shape whatsoever and left feeling I was rushed out

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Response from TONI&GUY Hemel Hempstead

Hi there, we're very sorry to hear that you were left unhappy with the service you received with us recently. We would very much like to invite you back in to see us so we can correct anything with the haircut you felt wasn't right. Please feel free to call me to arrange this when you can on 01442 233300. All the best, Adam, TONI&GUY Hemel Hempstead

Fantastic

Vanessa
13th Aug 2017
5.0

Toni and guy is the place to go to guarantee a great cut every time. Audrey was amazing

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Response from TONI&GUY Hemel Hempstead

Thanks for this 5* review Vanessa. We're so pleased that we always match expectations every time for you. I'll pass this on to Audrey. All the best, Adam TONI&GUY Hemel Hempstead

Great Service

Sara
12th Aug 2017
5.0

It was my first time visiting Toni and Guy and it was incredible! Having my hair done by the same hairdresser for the last 6 years I was a bit apprehensive changing over but I needn't had been. The service was 10/10 and I was so happy with the result I've rebooked! Huge thank you to Adam the receptionist for being so welcoming and to Sam and Mason for being so accomadating and making the whole experience so worth while! I'm looking forward to coming back in October!

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Response from TONI&GUY Hemel Hempstead

Thank you so much Sara for leaving this lovely feedback. We're so happy that your first visit to us went so well and you'll be coming to see us again. I'll pass your feedback on to Sam and Mason. All the best, Adam TONI&GUY Hemel Hempstead

Great service and an amazing job

Charlotte Brown
12th Aug 2017
5.0

The service was great and I'm incredibly happy with the finished job. The staff were very friendly and helpful. Overall a really good experience.

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Response from TONI&GUY Hemel Hempstead

Thanks for this 5* review Charlotte. We're delighted you were so happy with our services. See you soon, All the best, Adam TONI&GUY Hemel Hempstead

Mrs

Sara
12th Aug 2017
5.0

Nick was amazing, put me at ease and gave a fantastic haircut too! Already booked my next appointment!

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Response from TONI&GUY Hemel Hempstead

This is just what we like to hear Sara! Thanks for taking the time to leave us a review. Look forward to seeing you next time. All the best, Adam TONI&GUY Hemel Hempstead

Fab

Paula gubbins
10th Aug 2017
5.0

Great experience, from the welcoming, to hair wash with massage, to a fantastic cut and finish by Audrey.

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Response from TONI&GUY Hemel Hempstead

We're so pleased that you had such a great experience with us from start to finish Paula. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Nick is amazing

Carmen
10th Aug 2017
4.5

I don't normally leave reviews but I was looking forward to leave a review for Nick because I'm over the moon with what he's done to my hair.I've been to many salons in the past to get the same haircut but I was never delighted with the result.Nick is a lovely guy,he doesn't talk much but he gets the job done and I'll definitely go back to him next time.

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Response from TONI&GUY Hemel Hempstead

Thank you so much for this review Carmen. We very happy that Nick has matched your expectations with great results. I'll pass your comments on. All the best, Adam TONI&GUY Hemel Hempstead

Thank you!

Megan
9th Aug 2017
5.0

I have super curly hair and it is now tamed! Thank you Sydney!! I love it!!

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Response from TONI&GUY Hemel Hempstead

Thanks for this 5* review Megan! I shall pass your comments on to Sydney. Hope to see you soon. All the best, Adam TONI&GUY Hemel Hempstead

Toni and guy Hemel. Great!

Anonymous
8th Aug 2017
4.5

Had great colour and blow dry. Fantastic wash and head massage! Couldn't have been better.

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Response from TONI&GUY Hemel Hempstead

Thanks for the lovely review. Your feedback is greatly appreciated. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Amazing Customer Service

Anonymous
8th Aug 2017
5.0

After going into the salon with an awful haircut i had done elsewhere i was extremely upset.
The staff were kind ,understanding and did everything possible to transform my hair into a wonderful style.
Thankyou so much i will be returning again soon.
Lauren styled my hair and the guy on reception was very kind and professional.

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Response from TONI&GUY Hemel Hempstead

Thanks for leaving this review. We're so happy we were able to cheer you up after you came in so upset. We very much look forward to seeing you again. I shall make sure I pass your comments on to Lauren. All the best, Adam TONI&GUY Hemel Hempstead

Quick and easy

Natasha Thompson
7th Aug 2017
3.5

I just walked in and had an appointment 15 mins later. The stat list was efficient.
What I required a good haircut in under 1 hour.

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Response from TONI&GUY Hemel Hempstead

Thanks for the review Natasha. We're pleased were able to meet your requirements for you and hope to see you again soon :) All the best, Adam TONI&GUY Hemel Hempstead

Colour marathon

Diane
7th Aug 2017
5.0

A lovely, friendly experience. So well looked after and left the salon with fabulous hair.

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Diane! Hope it was worth the marathon ;) All the best, Adam TONI&GUY Hemel Hempstead

A Very Happy Customer

Anonymous
7th Aug 2017
5.0

I went to this salon for the first time on Sunday. I had my hair coloured by Richard and cut by Audrey and I am absolutely delighted with the results. Such a friendly place and a great cut and colour. Thank you. I have already booked my next appointment.

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Response from TONI&GUY Hemel Hempstead

Thank you so much for this wonderful review. We're so pleased your first visit to us was such a great experience and we look forward to seeing you again soon :) All the best, Adam TONI&GUY Hemel Hempstead

Fab!

Claire
6th Aug 2017
5.0

Wash & blowdry in Hemel today, luvely juvely ?

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Response from TONI&GUY Hemel Hempstead

We're very pleased to hear this Claire. Thanks for the review :) All the best, Adam TONI&GUY Hemel Hempstead

Very happy

Kay Arthurs
4th Aug 2017
5.0

Katie has restored my faith in hairdressers, having had a terrible cut from another salon. Thank you so much my hair feels lovely!

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Response from TONI&GUY Hemel Hempstead

What a great review Kay! Thanks so much for taking the time to write this. I'll pass your comments on to Katie. Hope to see you soon. All the best, Adam TONI&GUY Hemel Hempstead

Lovely

Sarah Beck
4th Aug 2017
4.0

I had lovely time and felt pampered. Lauren listen to what I wanted and cut it and curled it fantastically

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Response from TONI&GUY Hemel Hempstead

We're very happy to hear you had such a good experience with us Sarah. Thanks for taking the time to leave us a review. I'll pass your comments on to Lauren :) All the best, Adam TONI&GUY Hemel Hempstead

Fab review

Tanya
4th Aug 2017
5.0

Always enjoy my visit to Tony and Guy. Shampoo and head massage sets the scene. Hairdresser cares and does a fab job. Very happy :-)

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Response from TONI&GUY Hemel Hempstead

Thank you for taking the time to leave us a lovely review Tanya. We're delighted you're so happy with our services :) All the best, Adam TONI&GUY Hemel Hempstead

Fab review

Tanya
4th Aug 2017
5.0

Always enjoy my visit to Tony and Guy. Shampoo and head massage sets the scene. Hairdresser cares and does a fab job. Very happy :-)

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Response from TONI&GUY Hemel Hempstead

Thank you for taking the time to leave us a lovely review Tanya. We're delighted you're so happy with our services :) All the best, Adam TONI&GUY Hemel Hempstead

Nick's the best

Madi
2nd Aug 2017
5.0

Nick looked at my hair and instantly knew what to do. The colour turned out AMAZING and the blow dry second to none. Couldn't be happier with their services.

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Response from TONI&GUY Hemel Hempstead

Thanks Madi for this lovely review for Nick. We're so happy that you love your new colour! I'll pass your comments on :) All the best, Adam TONI&GUY Hemel Hempstead

Cut and blow dry

Anonymous
1st Aug 2017
5.0

Vannesa done my hair today , best cut and blow dry iv had done for a long time really pleased thx

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Response from TONI&GUY Hemel Hempstead

This is lovely to hear! Thanks for taking the time to leave a review. I'll pass your comments on to Vanessa. All the best, Adam TONI&GUY Hemel Hempstead

Experience

Jan mcfarlane
1st Aug 2017
5.0

Had a fantastic experience

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Response from TONI&GUY Hemel Hempstead

We're so happy you enjoyed your experience with us Jan. Thanks for the review. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

First time at T&G

Kam
31st Jul 2017
5.0

My stylist was Vanessa, she knows what's she doing, I hated my hair and could never get a style that suited me. She gave me great advice and really tailored the style to me. Everyone was lovely! Thanks guys!

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Response from TONI&GUY Hemel Hempstead

This is such a lovely review Kam and we're so pleased that Vanessa has managed to give you a style you finally feel happy with! I'll be sure to pass you comments on. All the best, Adam TONI&GUY Hemel Hempstead

Hair cut with Lauren

Lynne hussey
31st Jul 2017
5.0

Really pleased with my new hair cut, thanks to Lauren she is such a good hairdresser

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Lynne. I'll pass your comments on to Lauren :) Hope to see you soon. All the best, Adam TONI&GUY Hemel Hempstead

Perfect as always

Chrissie
31st Jul 2017
5.0

I spent a lovely couple of hours having my hair cut & coloured at Toni & Guy in Hemel Hempstead on Saturday morning. As always I am so so pleased with the results and all I have to do now is sit back and wait for the compliments! ?

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Response from TONI&GUY Hemel Hempstead

Thanks for this 5* review Chrissie! We're very happy you're always so pleased with our services. See you soon. All the best, Adam TONI&GUY Hemel Hempstead

Cut and Blowdry.

Sue Diment
30th Jul 2017
5.0

As usual I entered T&G looking a wreck. But after my cut and blowdry with Vanessa I left looking a million dollars.

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Response from TONI&GUY Hemel Hempstead

You never look a "wreck" Sue but we're very pleased you always leave feeling so good about yourself. I'll pass your comments on to Vanessa. All the best, Adam TONI&GUY Hemel Hempstead

New color

Sandy
29th Jul 2017
5.0

Love my new colour from pink to brunette excellent as always

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Response from TONI&GUY Hemel Hempstead

We LOVED your new colour too Sandy! Thanks for leaving the review. See you soon :) All the best, Adam TONI&GUY Hemel Hempstead

Hair cut coloured

Mary lynch
27th Jul 2017
5.0

Staff at tony guy Hemel
Are kind courteous friendly
And enjoy atmosphere

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Mary. It's always a pleasure to have you in the salon. See you soon. All the best, Adam TONI&GUY Hemel Hempstead

Mrs

Ann-Marie Hockenhull
27th Jul 2017
5.0

Staff always very friendly

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Response from TONI&GUY Hemel Hempstead

Ah, thanks Ann-Marie. It's always a pleasure to see you. Thanks for the review :) All the best, Adam TONI&GUY Hemel Hempstead

Always the right result

Vicky
27th Jul 2017
5.0

I've been getting my hair cut here for quite a few years now. I've had various staff cut and colour my hair. Never been fussed about who does it because they all do a fab job. Today was no exception. Very happy customer

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Response from TONI&GUY Hemel Hempstead

We're so happy to hear that you always feel you receive a 5* service from us Vicky no matter who see. Thanks for the review :) All the best, Adam TONI&GUY Hemel Hempstead

Great service as usual!

Emma Reed
27th Jul 2017
5.0

Lauren is great. I wouldn't go anywhere else!

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Response from TONI&GUY Hemel Hempstead

Thanks for the review Emma and thanks for your continued loyalty. I'll pass your comments on to Lauren. All the best, Adam TONI&GUY Hemel Hempstead

Cut and bliwdry

Carole Johndon
27th Jul 2017
5.0

very happy with my hair

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Carole. We're pleased to hear you're happy with your hair :) All the best, Adam TONI&GUY Hemel Hempstead

Hair cut

Anonymous
25th Jul 2017
5.0

Wonderful head massage.... and lovely hair do ?

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Response from TONI&GUY Hemel Hempstead

We're very pleased to hear you enjoyed it so much! Thanks for taking the time to leave us the review :) All the best, Adam TONI&GUY Hemel Hempstead

Excellent service

Marilyn W
24th Jul 2017
5.0

Been having my hair done by Riki for years now and would not go anywhere else....friends always comment how natural my colour is. Amy who washes and dries my hair is such an asset to the salon.....always friendly and accommodating. I would highly recommend Tony and Guy hair salon at Hemel Hempstead.

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Response from TONI&GUY Hemel Hempstead

Thank you for this excellent review Marilyn and thank you for your continued loyalty over the years. I'll pass your comments on to Rikkie and Amy also. Look forward to seeing you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Sat 22nd July

Wendy Lawther
22nd Jul 2017
5.0

Fab as always.....

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Response from TONI&GUY Hemel Hempstead

Thanks for this 5* review Wendy. It's always a pleasure to have you in. See you soon. All the best, Adam TONI&GUY Hemel Hempstead

Ms

Mandy Tymon
22nd Jul 2017
5.0

Got appointment straightaway friendly and helpful great stylist knew exactly what I needed lovely and friendly.

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Response from TONI&GUY Hemel Hempstead

Thanks for this great review Mandy. We happy to hear we were able to see you straight away and that you felt well looked after throughout the appointment. We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Colour and cut

Kathy Takimoglu
21st Jul 2017
5.0

Very accommodating talked me though what they were doing . Checked several times I was ok lovely friendly salon.

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Response from TONI&GUY Hemel Hempstead

Thanks for leaving us this lovely review Kathy. We're so pleased that you were happy with our team and felt well looked after. We loved your new colour too by the way! Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead