TONI&GUY Hemel Hempstead

213, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BL

About us

TONI&GUY Hemel Hempstead opened in 1998. Comprising of a strong team of talented and passionate stylists and technicians who will ensure your TONI&GUY experience is a fabulous one for both you and your hair. We offer additional services such as bridal and occasion hair. Our wide range of retail products from label.m will ensure your hair stays salon perfect until your next visit. For further information about our extensive service menu or for a free style consultation please speak to one of our team.

The salon is located in the centre of the pedestrian high street, between the two entrances to the Marlowes Shopping Centre, and a short walk from the Riverside car park.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.90
2,185 verified reviews
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I'll be back

Kate
24th Mar 2022
Team Member: Dean
5.0
Appointment verified by Zenoti

Not just a hair cut - which is perfect - but always an enjoyable event.

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Response from TONI&GUY Hemel Hempstead

What lovely feedback! Thanks so much for the 5* review. I shall pass your comments on. All the best, Adam TONI&GUY Hemel Hempstead

Hair cut and colour

Pam
22nd Mar 2022
Team Member: Vanessa
5.0
Appointment verified by Zenoti

Perfect cut as always

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Response from TONI&GUY Hemel Hempstead

Thanks so much for the lovely feedback Pam. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Mrs

Anonymous
18th Mar 2022
5.0

Excellent as always!

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear! Thanks for the great review. All the best, Adam TONI&GUY Hemel Hempstead

Cut n blow rry

Fiona
18th Mar 2022
Team Member: Katie
4.5
Appointment verified by Zenoti

Brilliant as always

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Response from TONI&GUY Hemel Hempstead

Thanks so much for the lovely review Fiona. I shall pass your comments on. All the best, Adam TONI&GUY Hemel Hempstead

Wonderful haircut

Lucy
14th Mar 2022
Team Member: Adie
5.0
Appointment verified by Zenoti

Thank you so much for a wonderful haircut as usual :)

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Lucy. Thanks for the 5* review. I shall pass your comments on. All the best, Adam TONI&GUY Hemel Hempstead

Great as always

Jenny Grist
13th Mar 2022
Team Member: Molly
4.5
Appointment verified by Zenoti

Molly, Sam, Adam and the lovely young girl who washed my hair were all wonderful and my hair is fab as always

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear Jenny! Thanks for the lovely comments as always. See you very soon. All the best, Adam TONI&GUY Hemel Hempstead

Sharp & Precise

Richard
10th Mar 2022
Team Member: Rabena
5.0
Appointment verified by Zenoti

Great sharp and short cut today from Rabena! Exactly what I wanted. Thank you

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Response from TONI&GUY Hemel Hempstead

Thank you Richard for your 5* review for Rabena. We're thrilled you're so happy with your hair! All the best, Adam TONI&GUY Hemel Hempstead

Highlights

Teresa Farrell
8th Mar 2022
Team Member: Lucy
5.0
Appointment verified by Zenoti

Fab, first time Lucy had coloured my hair and she nailed it.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this 5* review Teresa. I shall pass your comments on to Lucy ? All the best, Adam TONI&GUY Hemel Hempstead

Great cut & style

Ric James
6th Mar 2022
Team Member: Molly
4.0
Appointment verified by Zenoti

First time in this salon, overall a very positive experience and happy with the hair cut.

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Response from TONI&GUY Hemel Hempstead

We're very happy to read this Ric and hope to see you again at some point. All the best, Adam TONI&GUY Hemel Hempstead

Wonderful experience

Michelle W
27th Feb 2022
Team Member: Katie
5.0
Appointment verified by Zenoti

It was a great experience today the pre lockdown buzz is back and it was lovely to see the team work going on. Best of all my hair has been well looked after as always

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Response from TONI&GUY Hemel Hempstead

Thank you for your lovely comments Michelle! I shall pass them on to the team. All the best, Adam TONI&GUY Hemel Hempstead

Brilliant

Lisa Galloway
27th Feb 2022
Team Member: Molly
5.0
Appointment verified by Zenoti

I've been having my haircut by a friend for years but keeps letting me down. I wanted to try a new hairstyle and thought toni and guy would be the perfect. My hairdresser was absolutely amazing, did what I asked, made me feel comfortable, lovely to talk too. I've always been scared by big company's but absolutely loved it. All staff were friendly, every now and then a staff member would say, I love your hair, they were all gorgeous too. Will definitely be coming back. I love love love my new hair and has given me my confidence back. Thanks guys

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Response from TONI&GUY Hemel Hempstead

Thank you so much for taking the time to leave us such a stunning review Lisa. It means so much to us that you had a positive experience in our salon and that your new hair has given you your confidence back. I will pass your wonderful comments on to the team. All the best, Adam TONI&GUY Hemel Hempstead

Cut and blow dry

Donna Spencer
27th Feb 2022
Team Member: Katie
5.0
Appointment verified by Zenoti

Fabulous result as always

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear Donna ❤ Thanks so much for the 5* review. All the best, Adam TONI&GUY Hemel Hempstead

Fab!

Claire
25th Feb 2022
Team Member: Richard
5.0

Amazing visit today, beautiful highlights and a great bob cut by Rabena. A really talented team of lovely people, so friendly and welcoming. Very happy, thanks so much! ❤

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this excellent 5* review Claire! It's always such a pleasure to catch up with you and I shall pass your comments on to Richard and Rabena. All the best, Adam TONI&GUY Hemel Hempstead

Great cut

Anonymous
15th Feb 2022
Team Member: Dean
5.0

Had a great cut by Dean, decided to have a complete change, and I am sorry happy with the result

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear! Thanks for the 5* review :) I shall pass it on to Dean. All the best, Adam TONI&GUY Hemel Hempstead

A job well done.

Pauline brady
13th Feb 2022
Team Member: Ellie Lia
5.0
Appointment verified by Zenoti

Ellie does a great head massage and wash. I was also pleased how she styled my hair.
Lucy coloured my hair this time and I am always pleased with the colour. I get compliments on the colour from Time to time.
Lucy has such a joyful personality.
Sam also colours my hair and he is a gentle calm soul. Tony and Guy are the only hairdresser that I use, the best. I would not go anywhere else. I never have to worry. I put myself into their hands and I know it will be a job well done.

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Response from TONI&GUY Hemel Hempstead

Thank you so so much for all these kind words Pauline. Your loyalty to us over the years means the world to us and I shall pass on all these lovely comments. Look forward to your next visit. All the best, Adam TONI&GUY Hemel Hempstead

K j

Anonymous
10th Feb 2022
5.0

Lovely cut as always always friendly great salon lovely staff wouldn’t go any were else love the highlights that Sam did

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Response from TONI&GUY Hemel Hempstead

Thank you so much for this excellent review. Your comments mean so much to us and I shall pass them on to the team. All the best, Adam TONI&GUY Hemel Hempstead

Colour cut and blow dry

Penny
8th Feb 2022
Team Member: Dean
5.0
Appointment verified by Zenoti

Colour with Ricky always excellent. Cut from Dean awesome!

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear Penny! Thanks for your great review, I shall pass your comments on to Rikkie and Dean. All the best, Adam TONI&GUY Hemel Hempstead

Egan

Carol
8th Feb 2022
Team Member: Richard
5.0
Appointment verified by Zenoti

A very enjoyable experience as usual. All the staff are friendly and extremely professional. I look forward to my next appointment.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for your lovely words Carol. We always look forward to having you in too! All the best, Adam TONI&GUY Hemel Hempstead

Excellent

Jenny Grist
16th Jan 2022
Team Member: Molly
5.0
Appointment verified by Zenoti

Molly and Richard looked after me well and I always feel welcomed and love my hair - thank you

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Response from TONI&GUY Hemel Hempstead

You are more than welcome as always Jenny. A pleasure to you in every time. All the best, Adam TONI&GUY Hemel Hempstead

The best

Amy
16th Jan 2022
Team Member: Richard
5.0
Appointment verified by Zenoti

Always a perfect experience. I couldn’t fault the salon, the staff or the treatment in any way.

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Response from TONI&GUY Hemel Hempstead

What a lovely review Amy! Thank you so much for your beautiful words, they mean the world to us ❤ All the best, Adam TONI&GUY Hemel Hempstead

Excellent hair appointment

Ginny
10th Jan 2022
Team Member: Vanessa
4.5
Appointment verified by Zenoti

Vanessa cuts and styles my hair in an expert way which makes it easy for me to manage at home. The styling lasts well between cuts. A really great stylist.

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Response from TONI&GUY Hemel Hempstead

Thank you so much for the lovely comments Ginny, I shall pass them on to Vanessa. All the best, Adam TONI&GUY Hemel Hempstead

Thankyou

Avril harris
1st Jan 2022
Team Member: Sam
5.0
Appointment verified by Zenoti

As always great colour by Sam xxx hair cut by Dean , always happy , fantastic salon, just a lovely bunch of people who work there xxx happy new year xx

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Response from TONI&GUY Hemel Hempstead

Thanks so much for the 5* review Avril. I shall pass your generous comments on to Sam, Dean and the rest of the team. Happy New Year to you too. All the best, Adam TONI&GUY Hemel Hempstead

I wouldn’t go anywhere else

Jo Groom
1st Jan 2022
Team Member: Dean
5.0
Appointment verified by Zenoti

Dean has to be the most energetic and happy person ever. His energy is infectious. Not only did he give me a fabulous haircut, he showed me ways to keep it under control for the future.
I wouldn’t go anywhere else. The whole T&G team are fantastic. I wouldn’t go anywhere else.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for your DOUBLE review Jo! I will pass all your lovely comments on to Dean and the team. All the best, Adam TONI&GUY Hemel Hempstead

Best start to NYE

Jo Groom
1st Jan 2022
Team Member: Richard
5.0
Appointment verified by Zenoti

Today has been amazing. Not only did Ricky colour my hair beautifully as he always does but the whole experience was so much fun. The team are all so lovely. Chatty, jolly and generally a great bunch. I wouldn’t go anywhere else.

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Response from TONI&GUY Hemel Hempstead

Thank you so much Jo. The feeling is very mutual when it comes to enjoying your company too! Hope you love your new hair and see you soon. All the best, Adam TONI&GUY Hemel Hempstead

Cut and Blow Dry

Jan Cookson
25th Dec 2021
Team Member: Vanessa
5.0
Appointment verified by Zenoti

A great hair cut as always

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Response from TONI&GUY Hemel Hempstead

Thanks so much for taking the time to leave your kind comments Jan. I shall pass them on. All the best, Adam TONI&GUY Hemel Hempstead

So happy!!

Helen
25th Dec 2021
Team Member: Molly
5.0
Appointment verified by Zenoti

Molly was fab! Took time to find out what I wanted and come up with a great cut. Really pleased! Will be back!

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Response from TONI&GUY Hemel Hempstead

We're delighted to hear you had such a great visit with us Helen. I shall pass your comments on to Molly and we look forward to seeing you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Great cut

Jackie Grew
25th Dec 2021
Team Member: Dean
5.0
Appointment verified by Zenoti

Fantastic cut again by Dean and always so friendly

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear Jackie. Thanks for the 5* feedback, I shall pass it on to Dean. All the best, Adam TONI&GUY Hemel Hempstead

Great service

Lesley Blencowe
24th Dec 2021
Team Member: Adie
5.0
Appointment verified by Zenoti

Adie stepped in to cut my hair as my usual stylist was unwell. She was friendly and efficient and did a great job

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Response from TONI&GUY Hemel Hempstead

We're delighted that Adie was able step in and do a great job for you as always Lesley. Thanks for taking the time to leave the lovely feedback. All the best, Adam TONI&GUY Hemel Hempstead

Hair cut

Susan
23rd Dec 2021
Team Member: Dean
5.0
Appointment verified by Zenoti

Excellent as usual hair cut lovely ?really happy staff always friendly and willing to help ?

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* feedback Susan. It was a pleasure to see you as always ? All the best, Adam TONI&GUY Hemel Hempstead

A treat

Katie Chamberlain
21st Dec 2021
Team Member: Molly
4.5
Appointment verified by Zenoti

An enjoyable treat to have my hair cut at Toni and Guy.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for taking the time to leave this lovely feedback Katie, we're glad you enjoyed your visit with us and hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Mrs

Mary Cronin
19th Dec 2021
Team Member: Victoria
5.0
Appointment verified by Zenoti

All lovely as usual!
Dean was my stylist
Great service from everyone!

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Response from TONI&GUY Hemel Hempstead

Thank so much Mary. It was lovely to see you as usual and I shall pass on you comments to Victoria and Dean. All the best, Adam TONI&GUY Hemel Hempstead

Very happy

Emma
19th Dec 2021
Team Member: Molly
5.0
Appointment verified by Zenoti

It was my first visit but I felt welcomed from the moment I entered the salon. Molly was friendly, professional and knowledgeable. I left feeling really pleased with my haircut, felt safe in terms of Covid precautions and I enjoyed the whole experience, I will definitely be returning when I need my next cut.

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Response from TONI&GUY Hemel Hempstead

Thank you so much for this excellent review Emma. We're delighted you had such a good visit to our salon with Molly and very much look forward to seeing you again. All the best, Adam TONI&GUY Hemel Hempstead

Merry Christmas

Hilary
18th Dec 2021
Team Member: Richard
5.0
Appointment verified by Zenoti

Love you all

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Response from TONI&GUY Hemel Hempstead

We love you too Hilary! Thanks for your 5* review ❤ All the best, Adam TONI&GUY Hemel Hempstead

Another happy salon experience

Martin
16th Dec 2021
Team Member: Dean
5.0
Appointment verified by Zenoti

Ok, this is less about Dean who, as usual gave me an expert cut - I’m very particular about my hair and genuinely difficult to please - but more about Adam.

What he has uniquely devised a way to make coming to Tonl & Guy special by monogrammed a goodie bag - well, a T&G paper carry bag - with a personalised welcome message.

Although this simple act of patronage doesn’t sound much and maybe too old fashioned but Adam deserves much praise for for his initiative from whoever owns this salon.

I can only suggest this idea be branded across the Toni & Guy franchise with full credit given to Adam.

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Response from TONI&GUY Hemel Hempstead

Thank you so so much for these lovely words Martin. We're so happy that you are pleased with your cut with Dean and thanks for the recognition in regards to our personalised bags. It means a lot to hear that from you. I look forward to your nest visit! All the best, Adam TONI&GUY Hemel Hempstead

Colour & cut

Penny farr
14th Dec 2021
Team Member: Richard
5.0
Appointment verified by Zenoti

Richard did colour wonderful as always & Dean cut my hair also great and just as I wanted it !!

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Response from TONI&GUY Hemel Hempstead

This is just what we love to hear Penny! Thank you so much for these lovely words. I shall pass you comments on to Richard and Dean. All the best, Adam TONI&GUY Hemel Hempstead

Cut and blow dry

barbara gavin
12th Dec 2021
Team Member: Dean
5.0
Appointment verified by Zenoti

Amazing. He has real skills. Am so happy with whole appointment and outcome.

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Response from TONI&GUY Hemel Hempstead

Thank you so much for this 5* review Barbara. I shall pass your comments on to Dean. All the best, Adam TONI&GUY Hemel Hempstead

Cut and face masks

Anonymous
6th Dec 2021
3.0
Appointment verified by Zenoti

Face masks falling down the face of the staff, not all had them on, every seat taken with no cleaning when clients were moved around.

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Response from TONI&GUY Hemel Hempstead

Thank you for taking the time to leave us this feedback. We always strive to give the best service and we are sorry that elements of your visit fell short of expectations we would expect to provide for all our guests. We have taken active steps to make sure this doesn't happen again. All the best, Adam TONI&GUY Hemel Hempstead

Review

Beki
4th Dec 2021
Team Member: Katie
5.0
Appointment verified by Zenoti

Brilliant service as always- thanks to Katie, Lucy and Louise.

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Beki. I shall pass your comments on. Thank you for your lovely review. All the best, Adam TONI&GUY Hemel Hempstead

Always made to feel welcome

Julie
1st Dec 2021
Team Member: Dean
5.0
Appointment verified by Zenoti

Can never fault my visit to this salon or Deans expert styling and recommendations. Thank you

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Response from TONI&GUY Hemel Hempstead

Thank you so much Julie for this 5* review with Dean. We're delighted you always have such a positive visit and we hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Happy hairdo

Anonymous
30th Nov 2021
Team Member: Dean
5.0

Great...booked a return appointment

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Response from TONI&GUY Hemel Hempstead

Just what we love to hear! Thanks for leaving a 5* review and we look forward to your next visit. All the best, Adam TONI&GUY Hemel Hempstead

Excellent service

Gavin Smith
29th Nov 2021
Team Member: Katie
5.0
Appointment verified by Zenoti

Excellent service as always. Been coming here for over 20 years now.

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Gavin. It's always a pleasure to see you in the salon and I'll pass your lovely comments on to Katie. All the best, Adam TONI&GUY Hemel Hempstead

Great colour but the blow dry was lacking

Roxanna
28th Nov 2021
Team Member: Lucy
4.0
Appointment verified by Zenoti

The colourist did a great job with the hair colour and is the person I usually see. Then a different colleague washed and blow dried my hair. I asked for it to be straight with volume but it was finished poker straight and flat (which I had specified I don’t like). Normally a salon finish lasts for a few days but after 24 hours it’s already fly away.

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Response from TONI&GUY Hemel Hempstead

Thank you Roxanna for your feedback about your visit with us recently. We are delighted that you are pleased with your colour service appointment that you had with our Technician Lucy.

However we’re sorry that you weren’t so happy with the complimentary styling you received following your colour. Please feel free to book a professional blow-dry or a cut and blow-dry in the future if you do have specific requirements as our Apprentice Team are not always able to carry these out for you.

All the best, Adam TONI&GUY Hemel Hempstead

Best hairdresser to me

Andrea
28th Nov 2021
Team Member: Susanne
5.0

Felt safe from all points of view.
Felt special..
Felt high standars but cosy and friendly
I love coming to your salon.
Suzanne cured my fear of having a haircut. I know she is leaving and only wish her the best.I will still come there because she recommended couple of her coleagues and I trust her word.
Many thanks for a lovely experience to you all!

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Response from TONI&GUY Hemel Hempstead

Thank you so much Andrea for this wonderful review with Susanne. We're delighted that Susanne cured your fear of coming to the hairdressers and we will continue to take good care of you once she sadly leaves us. All the best, Adam TONI&GUY Hemel Hempstead

Hair cut

Anonymous
23rd Nov 2021
5.0

Once again lovely hair cut always makes you feel welcome

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Response from TONI&GUY Hemel Hempstead

Thanks so much for the 5* review, we're delighted you had such a great experience. All the best, Adam TONI&GUY Hemel Hempstead

Lovely as always

Jenny Grist
21st Nov 2021
Team Member: Lucy
4.5
Appointment verified by Zenoti

Wonderful - Lucy, Susanne, Adam and the lovely girl who washed my hair (sorry, can’t remember her name) we’re all great as always. Look forward to my visits each month - thank you

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Response from TONI&GUY Hemel Hempstead

Ahh, we always look forward to seeing you too Jenny. Thanks as always for your lovely comments. All the best, Adam TONI&GUY Hemel Hempstead

Colour and shampoo blow dry

Mary lynch
19th Nov 2021
Team Member: Adie
5.0
Appointment verified by Zenoti

To All team at hemel
Thank you for making my visit welcoming friendly relaxing

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Response from TONI&GUY Hemel Hempstead

You are more than welcome Mary. Pleasure to see you as always. All the best, Adam TONI&GUY Hemel Hempstead

Hair cut experience

Hazel Short
19th Nov 2021
Team Member: Katie
5.0

Very professional, loved my hair cut, really listened to what I wanted and made me feel very relaxed. Girl who washed my hair was lovely and very chatty which was lovely. Safety measures for Covid were excellent, made me feel very safe. Overall excellent experience.

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Response from TONI&GUY Hemel Hempstead

Thanks so much for such an excellent review Hazel. I shall pass on all youir lovely comments to Katie. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

My Hair Up experience:)

Ioanne
19th Nov 2021
Team Member: Rabena
4.0
Appointment verified by Zenoti

Rabena is very friendly and delivered the way I want flowing with good conversation. Would like to have more intense treatment next time ^.^

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave such a lovely review Loanne, I shall pass you comments on to Rabena and we'd be more than happy to look at prescribing a more intense treatment for your hairs needs on your next visit. All the best, Adam TONI&GUY Hemel Hempstead

Haircut

Marianne
14th Nov 2021
Team Member: Adie
5.0

Great haircut, fantastic service, really liked Adie who listened to what I wanted, double checked she had understood and was totally friendly and made me feel at ease. Thank you!

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Response from TONI&GUY Hemel Hempstead

Thanks so much for your lovely comments Marianne. We're so happy that Adie was able to make you feel so comfortable thoughout your visit. All the best, Adam TONI&GUY Hemel Hempstead

6 week cut

Rita Wood
14th Nov 2021
Team Member: Adie
5.0
Appointment verified by Zenoti

Top haircut - must be good received compliments on a night out !

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Response from TONI&GUY Hemel Hempstead

Thanks for your 5* review Rita. We're delighted to hear you were recieving compliments on your fresh hair cut! Look forward to seeing you soon. All the best, Adam TONI&GUY Hemel Hempstead