TONI&GUY Hertford

9-11 Market Street, Hertford, Hertfordshire, SG14 1BD

About us

As a salon we pride ourselves on delivering the highest standards of customer service to each and every client. We are dedicated to providing the ultimate salon experience with our strong team of talented and passionate stylists and technicians who will ensure your TONI&GUY experience is a fabulous one for both you and your hair.

Our talented team of stylists and technicians are on hand to give you expert advice on latest trends and create hair that is individual and easy to wear, interpreting fashion trends with versatile styles.

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Opening hours

Monday 09:00 - 17:30
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.80
217 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Hairdo

D Brown
29th Nov 2019
Team Member: Ruby
5.0
Appointment verified by SALONGENIUS Software

Great cut and styled beautifully by Jordan

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Loving my new colour

Lauren Simpson
27th Nov 2019
Team Member: Karen
5.0
Appointment verified by SALONGENIUS Software

Massive thank you Karen, my new colour is perfect, always enjoy the banter in the salon, cheers Lauren

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Wonderful as always

Fiona hurley
27th Nov 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

Always a pleasure to come into this salon and a brilliant haircut too

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Excellent as always

Stephanie Kyprianou
25th Nov 2019
Team Member: Karen
5.0
Appointment verified by SALONGENIUS Software

Another amazing cut from Karen and I’m so happy with the colour that Nikki did for me. Never fails to make me feel my best self. Thanks ladies

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Great service as usual

Al
23rd Nov 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

Superb as always. Very professional but at the same time a great laugh. Salon seems to be run really well and has a great atmosphere.

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15 years of great hair cuts!

Emilie Main
18th Oct 2019
Team Member: Claudia
4.5
Appointment verified by SALONGENIUS Software

Brilliant service as always, I alternate between Claudia and Jordan depending on availability and they are both excellent!
Thank you

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Disaster

Janice
17th Oct 2019
3.0
Appointment verified by SALONGENIUS Software

I had root tint and balayage plus a treatment £125. I go to the hairdressers approx every 3rd week, and mostly have rough blow dry. Today mid rough blow dry from a junior the manager took the brushes away. To add insult to injury it was clear the junior hadn’t been trained how to dry hair. I came out with frizzy hair, looked a mess. I’ve been going there for about 5 years, a regular customer. The salon has had lots of issues, no hot water, currently a sink that’s been blocked since my previous visit. Not a great experience today. The colour looks great Nikki knows her stuff but the rest is not great. Not sure I’ll go back tbh.

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Excellent, as always!

Liz
14th Oct 2019
Team Member: Nikki
5.0
Appointment verified by SALONGENIUS Software

Very welcoming and friendly, lots of attention to detail, always looking to give exactly the colour and cut that the client asks for. Really high standard. Thanks!

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Haircut

Anonymous
12th Oct 2019
5.0

I have myself a wonderful new hairdresser. Great cut, coffee and Mozart my cocker-spaniel can also join so win, win

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Hair by Leanne October 2019

Matt Robinson
9th Oct 2019
Team Member: Leanne
4.5
Appointment verified by SALONGENIUS Software

Leanne is a brilliant stylist. Very satisfied.

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Hair

Hannah
8th Oct 2019
Team Member: Karen
5.0
Appointment verified by SALONGENIUS Software

Always a pleasure to have my hair done by the brilliant Karen. Always so thorough and always makes me feel very special. Thankyou I love it xx

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Bad

Anonymous
5th Oct 2019
1.5

My daughter had her hair cut today she is so upset with the result she has come out with a cut worse that a mullet I have never seen a cut like it

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Fantastic

Lynda
4th Oct 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

Feel a million dollars! Another fantastic result from Leanne. Never disappoints me. ?

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Always a treat

Clare Watson
4th Oct 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

Loving the hair cut and company

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Wash and blow dry

Anonymous
30th Sep 2019
Team Member: Nikki
4.5

Had a lovely experience enjoyed my time I'm in Toni and guys Nicky he was very nice and very lovely and did a great job very happy with what she did and how she treated me

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WCB

Ann Mcgivern
28th Sep 2019
5.0
Appointment verified by SALONGENIUS Software

I love Jordan doing my hair. This was my 2nd visit and my 3rd visit is booked already. Thanks Jordan

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Mrs

Lorraine
27th Sep 2019
5.0
Appointment verified by SALONGENIUS Software

Jordan - Hertford - very happy with my hair appointment - Jordan very warm friendly professional ad always

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25 September 2019

Mrs Aniko McMahon
25th Sep 2019
Team Member: Eleni
5.0

Hi, My stylist was punctual, professional and very friendly. I would recommend her to anyone!

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Always a good experience

Dani Labi
24th Sep 2019
Team Member: Claudia
5.0
Appointment verified by SALONGENIUS Software

Karen is AMAZING AT COLOUR - know her stuff! And Claudia is fabulous at cutting my hair. Both my daughter Roxy and I always love the friendly team and total experience- we always feel secure that the team know what they are doing and take good care of us x

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Great haircut!

Chris
21st Sep 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

Another good haircut from Leanne, third one and lasting very well between visits

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Superb

Geoff Fletcher
19th Sep 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

Fantastic service, very professional and very personable.

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Fabulous service

Rebecca Parmley
14th Sep 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

I was made to feel comfortable from the moment I walked in. Leanne was very professional and made a great effort to talk to me and made me feel at ease. She did a fantastic job and I will be back.

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Amazing new, drastic hairstyle

Tara Petar
14th Sep 2019
Team Member: Karen
5.0
Appointment verified by SALONGENIUS Software

I went in with a rough idea of what I wanted and others haven’t been happy to chop all of my hair off due to my round face (I’ve been hesitant as well) but Karen worked her magic and I’m in love with my new style!! Definitely not letting this grow out anytime soon! Already booked 6wks from now for a touch up. THANK YOU KAREN!!

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Top Cut by Leanne

Chris Punter
13th Sep 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

Always a pleasure having my hair cut by Leanne. She knows exactly what to do in the modernist style.

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Great friendly service!

Andrew
13th Sep 2019
Team Member: Karen
5.0
Appointment verified by SALONGENIUS Software

Really happy with how Karen cut my hair, really recommend!

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T-Section and Blow Dry

Yvette
27th Jul 2019
Team Member: Eleni
4.0
Appointment verified by SALONGENIUS Software

Good recommendation by Eleni for a t-section. Has brightened up my hair without putting lots of colour in it

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Leanne

Vincent Ricotta
25th Jul 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

She is professional, sweet and the most skillful hairdresser in the area...! Love her!

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Matt’s visit to Leanne

Matt Robinson
19th Jul 2019
Team Member: Leanne
4.5
Appointment verified by SALONGENIUS Software

Leanne made my salon experience memorable. She is a gifted and talented stylist with an endearing personality.

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Great Colour!

Chris
18th Jul 2019
Team Member: Karen
5.0
Appointment verified by SALONGENIUS Software

I am so happy with your professional advice and service. You got the best hair colour for me. Thank you so much to you and your team!

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Another great haircut

Chris Yates
17th Jul 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

Despite going to the salon for over 2 years, it’s the first time Leanne has cut my hair and she did a super job despite battling hay fever. Hope you get over it soon.

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Cut & blow dry

Tracey
16th Jul 2019
Team Member: Claudia
4.5
Appointment verified by SALONGENIUS Software

Very pleasant and professional, as always.

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Hi lites

Tracey
16th Jul 2019
Team Member: Nikki
4.5
Appointment verified by SALONGENIUS Software

Very pleasant and professional, as always. Excellent colourist.

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Waiting tome

Karen gore
13th Jul 2019
3.0
Appointment verified by SALONGENIUS Software

The wait time between my colour and my cut was more than 35 mins wait - this is the second time in last 3 apppiintments that I’ve had a significant wait between colour being washed off and hair cut.

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Response from TONI&GUY Hertford

Dear Karen,

Thank you for your feedback.

Please be assured that all staff in the TONI&GUY Hertford are trained to the very high standard our clients can expect to find in all our salons, all the time. We cannot, however, control each review which is posted on the net regarding TONI&GUY but would like to thank you for bringing this matter to our attention. TONI&GUY Hertford is an extremely busy salon with a very high turnover and a high level of customer care. Any client who contacts us regarding an experience in one of our salons, whether it is negative or positive will always receive a response and we can only assume the people who have posted these reviews did not contact us at the time. It would therefore not be right or fair to comment on something we have never had the opportunity to asses and put right.

Thank you once again for contacting us and do not hesitate to contact us should you need any further help or advice.

Kind regards,
TONI&GUY Hertford

Easy and good quality

Yvette
7th Jul 2019
Team Member: Eleni
5.0
Appointment verified by SALONGENIUS Software

Eleni is friendly and cuts my hair welll

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Fantastic salon experience

Beverley Culverhouse
6th Jul 2019
Team Member: Nikki
5.0
Appointment verified by SALONGENIUS Software

I had my hair hair coloured and blow dried by Niki today . I just wish that I were going out tonight because it looks so good!
My hair had got a bit too light and she re did my roots and some extra darker shades and it just looks so natural. , I am extremely pleased.
I also had a hair treatment which has left my dry hair feeling so healthy.
The whole experience was really good , the back massager chair is so relaxing and I also had a head massage!!
Blowdry also fantastic and just looks so nice and natural.

Thank you so much Niki
I will be back again for my roots and a trim soon !

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Jordan - amazing!

Stephen
6th Jul 2019
4.5
Appointment verified by SALONGENIUS Software

Jordan cut my hair today for the first time since he’s come back and now I remember what a great hair cut is!!! Thanks mate

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Amazing!

Fiona
5th Jul 2019
Team Member: Karen
5.0
Appointment verified by SALONGENIUS Software

Today Karen coloured and cut my dry, grey and unmanageable Hair into a short, beautifully coloured style. I was nervous at having st taking such s radical step but I'm absolutely delighted. Karen is a Hair genius!
The rest of the salon staff are also lovely, and Millie upstairs provided some fab brows too!
I travel over an hour to visit the salon; it is worth every minute!

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Fabulous All Round

Janice
5th Jul 2019
Team Member: Nikki
5.0
Appointment verified by SALONGENIUS Software

My hair was feeling dull and in need of some TLC. Came away with gorgeous hair, shinny, healthy looking hair. Nikki is an excellent hair colourist I am never disappointed ????

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WCB

Ann Mcgivern
5th Jul 2019
5.0

Jordan did a fab job. I'll be back very soon.

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WCB

Ann
5th Jul 2019
5.0
Appointment verified by SALONGENIUS Software

Jordan did my hair. I think you've got yourself a new customer. Time and patience.

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Hair Cut

Isabel Stibbs
4th Jul 2019
Team Member: Karen
5.0

Great service

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Perfect x

Joanne Paulick
2nd Jul 2019
Team Member: Nikki
5.0
Appointment verified by SALONGENIUS Software

Always amazing, Nikki is the best colourist and stylist ever. Relaxed, enjoyable experience. Could not recommend more x

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Great

Karen
2nd Jul 2019
Team Member: Nikki
5.0
Appointment verified by SALONGENIUS Software

Always a great experience

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Fantastic

Geoff Fletcher
28th Jun 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

Leanne is brilliant, the best.

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Very Professional

Margaret
27th Jun 2019
Team Member: Nikki
4.5
Appointment verified by SALONGENIUS Software

The staff are professional and present themselves very well. Nicki is a super therapist and never fails to impress.

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Very professional

Beata
25th Jun 2019
Team Member: Karen
5.0
Appointment verified by SALONGENIUS Software

Excellent stylist. Perfect cut. Very friendly. Gives time. Will not let you down.

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Would never go anywhere else!!

Jo Jones
22nd Jun 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

Fab experience as ever

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Me again

Chrissie Ball
20th Jun 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

Fantastic and talented. Love them both. Made me feel like me again. Leanne Nikki.

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Me again

Chrissie Ball
20th Jun 2019
5.0
Appointment verified by SALONGENIUS Software

Fantastic and talented. Love them both. Made me feel like me again.

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Excellent

Rory Mitchell
19th Jun 2019
Team Member: Claudia
5.0
Appointment verified by SALONGENIUS Software

As always brilliant

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