The Hairdressing Company

Always pleased with service

what a fantastic place, amazingly talented staff and so friendly and professional.. would highly recommend

Great

I am now a loyal customer at this salon. The service is great, the atmosphere friendly and relaxing and most of all they consistently do a great job! With grey starting to appear a few years ago, I went in search of a colourist who could blend colour with my strawberry blonde. I had a number of disasters but here I finally found someone I can trust.

I was very happy with my results yesterday both from Sarah & Jordan. HOWEVER - I always love having my hair washed & receiving a little massage when putting on conditioner / well that never happened.. From the time I sat in the chair - when the washer proceeded to tug the foils out of my head to two very very quick washes & then a dab of conditioner which she pushed into my head once. She then tried to comb my hair - I told her to stop as she was hurting me - clearly the conditioner has not been put onto my hair correctly. I actually asked her if she had put conditioner on she said yes and proceeded to rinse without the comb out . I was up & out of the chair in seconds - when I sat back down at the mirror - Jordan had to use leave in conditioner to try and comb my hair out. Doesn’t anybody watch these girls and help them? What is normally an amazing experience was the worst I have ever experienced - rough and short. I blame management for this. That young washer need to be trained.

Great service and haircut. Lovely staff

Had a problem with hair and it was sorted out.

Wonderful staff, lovely salon, 5 stars all the way, just fabulous.

Decided to take the plunge and undergo a colour transformation with Sarah G and I'm so glad I did. Sarah took me through the changes and showed me the toners and techniques she would use in much detail. I had 100% confidence I would leave the salon feeling fabulous and I did. My hair colour is unique and beautiful. Sarah never disappoints! Thank you!

Sarah is amazing as always

Attention to detail & good service

Just comeback from another positive experience @ thc. I like that it's small, its not noisy and everyone is professional. Great colour and cut today as always!

Chyna took great care of me as ever. Lovely products and kind caring staff from reception to the juniors.

Great service as always!

Jordan did my highlights absolutely perfect
She always listens to what I want but I trust and value her professional opinion and the results. Thank you so much

I’ve been a customer here for a few years. There is always a warm welcome.meaning a visit here is always a treat to yourself. Maggie is a real talent who offers fantastic advice

Really pleased with how Shazia listened to what i wanted and gave me a lot of confidence her craft. Relaxing and friendly....delighted!!?

I came for a cut and finish earlier today and was very pleased. Everyone is friendly and professional and make it a nice experience. I'd definitely recommend!

Very good service

Stylist took time and care to discuss what I wanted and I was very pleased with the results

Chyna has been doing my hair for a while now and she is attentive, good at her job and I always leave a happy customer.

Always satisfied with service here. My hairdresser and i get along just fine.

Really good cut with Sophie , she always listens to my concerns & advices accordingly as my hair is so thick & curly .

Friendly, welcoming, smiling staff. First visit to the salon and will return and recommend.

A great experience as always, and have been going to Sarah for 3 years. Sarah is exceptional and I am always very pleased with my highlights and colour,

Attentive and professional service and able to discern what Is needed quickly ie cut colour etc

I had a lovely cut and blow dry by jordan. I was soo pleased with the results and will defo be going back.

I've been having my hair coloured and cut here for years! Sarah is amazing with colour both in her realistic suggestions and her skill on the job! I've had several different stylists over the year and and have no complaints at all. The salon is central for hitchin with good car parking nearby. It's my little escape time so it's important I feel comfortable at my hair salon and I always feel welcome. I'd recommend to my mum except she doesn't live nearby!

A nice experience the blow dry was lovely and good standard very pleased.

Absolutely love it! Feel a million dollars.. thanks so much Shazia!

I have never been able to manage my hair until Maggie started to cut it I am really pleased with the cut and colour. Just wish it was not so expensive.

From stepping in to stepping out, everyone was welcoming, chatty and helpful. My hair felt great and very happy with cut!

As ever a pleasurable experience. Thank you!

Warm welcome, friendly efficiency, excellent job, good value

I just love this salon - I've been a regular now for around 4 years and always leave with a much improved look and a smile on my face. The stylists are very good at what they do - whether it's Sarah for colour or Jenny with her magic scissors, brushes and hairdryer- both are brilliant professionals and I can't recommend them and their colleagues highly enough. Their advice and expertise is second to none and I'm a very happy customer

I've been attending for nearly a year. Today was my first experience of having a very rude receptionist welcome me by saying 'I was just calling you'. Yes I was about 10 minutes late but if they knew their client well ( and why wouldn't they as both myself and my husband are frequent users) then they would understand how many miles I drive to reach the salon. Working with the NHS is a tough job. I was faced by 3-4 staff members as I walked in- made to feel like a burden. My parting service was just uneventful and forcefully had to make discussion with the colourist. Once she had put the dye on, was left all alone upstairs whilst clearly downstairs there was alot of socialing going on.
After 40 minutes, a different lady came to wash my hair, then took me down. It was the most boring trip to the salon I've ever had! Maybe my money would be best given some place else. Very disappointed with the service. Worse thing is that I can hone and after checking the result, saw that there was no proper coverage as there should've been. That was the icing on the cake! Back to google search for another aveda salon.

Always lovely to go this salon.Been going to Wayne for many years - always a relaxing but professional atmosphere - great cut and natural highlights ?

Nice salon, happy friendly staff, good cuppa! Excellent hair cut! Thank you .

Always good service

I have been coming to THC for a number of years now as Chynna is absolutely amazing! I wouldn't have my hair done anywhere else. All the staff are lovely as well.

I had a cut and finish last weekend and can honestly say my hair has not only never looked so good, but the style stayed right through to the next wash. So today I went back just for the blow dry, brilliant

Enjoyed being in a salon as i have had my hair done at home with mobile hairdresser

I have colour with sarah and cut with chynna and I can't praise them enough, I always leave incredibly happy, I have had sooo many bad experiences in other salons but the moment I saw the girls I knew I was in good hands, thank you girls

I had a lovely experience at THC Hitchin today. I was looked after by very pleasant, tentative and capable staff. I left the salon with a nice feeling and with a stunning haircut. What more could I ask for!

Lovely first time experience at this salon. If I lived locally I would always go here.

Great salon, cut couldn't be better, am delighted. Love the massage chairs whilst getting hair washed. Salon has nice ambience and layout and first class staff.

So pleased with my new style,thank you Chyna,you know exactly what I like and I am always happy with the finished result

Very friendly and professional. Sophie was fantastic and did the colour and cut exactly how I requested. Will definitely be back.

Really enjoyed my haircut with Maggie who listened what I wanted and gave some very good advice, I loved the massage chair whilst having my hair washed too!

Excellent service and hair cut from Jordan.... wouldn't go anywhere else