TONI&GUY Hitchin

2-2a, Market Place, Hitchin, Hertfordshire, SG5 1DR

About us

TONI&GUY Hitchin opened in 2000. As a salon we offer exceptional hairdressing from a talented team of stylists and colour technicians, trained at the world famous TONI&GUY Academy, London.

We are committed to providing the ultimate salon experience, paying great attention to customer service. Our styling and colour team work together to create a look personalised to your needs. We offer a range of additional services including the Keratin Smoothing Treatment, Racoon Hair Extensions, Bridal and Occasion hair.

Read more...

Opening hours

Monday 9.00am-18.00pm
Tuesday 9.00am-18.00pm
Wednesday 9.00am-18.00pm
Thursday 9.00am-20.00pm
Friday 9.00am-20.00pm
Saturday 8.00am-17.00pm
Sunday CLOSED

Reviews

4.85
746 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Haircut

Anonymous
12th Jul 2020
5.0

Lisa is so sweet, lovely and talented.
Everything was perfect.

Service
Value
Result
Cleanliness
Atmosphere

First appointment back after lockdown

Laraine
12th Jul 2020
Team Member: Lisa
5.0
Appointment verified by SALONGENIUS Software

Had a relaxing experience, well done guys and Lisa did another great cut ?

Service
Value
Result
Cleanliness
Atmosphere

Fab colour by the gorgeous Sam

Anna R
11th Jul 2020
Team Member: Samantha
5.0
Appointment verified by SALONGENIUS Software

Fab colour as always by Sam! The new safety measures were good, I had my own sealed pack with a gown, towels etc, each station was cleaned in between clients, staff all were visors in line with guidelines. I wore a face mask which staff were happy to work around.

Service
Value
Result
Cleanliness
Atmosphere

First Haircut after Lickdown

Anonymous
11th Jul 2020
Team Member: Donna
5.0

I was really impressed with all the measures Toni & Guy Hitchin have put in place after lockdown. The salon was immaculate and every stylist has their own area. I felt safe but I also felt I had the usual Toni & Guy welcome and treatment. My colourist Sam was fab suggesting new colours and showing me samples. I went from grown out blond to warmer darker tones. Donna B was great and filled me with confidence to go from below shoulder length to slightly shorter but with a dramatic new full fringe. I love it all and feel myself again. I couldn’t recommend Sam, Donna and all the team at Toni & Guy Hitchin enough.

Service
Value
Result
Cleanliness
Atmosphere

Restyle by Donna

Mandy Lamyman
11th Jul 2020
Team Member: Donna
5.0
Appointment verified by SALONGENIUS Software

Donna as always was brilliant!

Service
Value
Result
Cleanliness
Atmosphere

Hurrah

Lindaswain
11th Jul 2020
Team Member: Steve
5.0
Appointment verified by SALONGENIUS Software

Thank u i am revived hair back to normal i can manage it great job so much needed to b done. ?

Service
Value
Result
Cleanliness
Atmosphere

First cut since lock down

Maggie Edwards
11th Jul 2020
Team Member: Kim
4.5
Appointment verified by SALONGENIUS Software

Good social, distancing good PPP, friendly staff, GOOD cut!

Service
Value
Result
Cleanliness
Atmosphere

Revamp ?

Emily Stone
11th Jul 2020
Team Member: Donna
5.0
Appointment verified by SALONGENIUS Software

Having been 7 months since my last cut (thanks Covid-19)... my hair had been thinned out at home badly and was a dreadful mess. I now feel refreshed and look tidy. What more could a woman want?

Service
Value
Result
Cleanliness
Atmosphere

Fab

Paula Gilbert
10th Jul 2020
Team Member: Aneta
5.0
Appointment verified by SALONGENIUS Software

Calm relaxed safe

Service
Value
Result
Cleanliness
Atmosphere

So happy your back

Jill
9th Jul 2020
Team Member: Lou
5.0

Delighted to be back in the salon . Lou , Sam , Esther and all the staff made me feel so welcome . They have made all the adjustments to a very high standard. As always I was very happy with my treatment

Service
Value
Result
Cleanliness
Atmosphere

Lovely staff and great service

Bethany Lamyman
9th Jul 2020
Team Member: Savanna
5.0
Appointment verified by SALONGENIUS Software

I had my hair coloured a few days ago but the colour didn’t take (I chose one that was too light), and without a second thought, Savanna redid it as a slightly darker shade and it looks amazing!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

We got there Beth, glad you are pleased with it now!
See you soon T&GT Hitchin team x

Left feeling very sad ☹️

Lucinda Gittins
8th Jul 2020
2.0
Appointment verified by SALONGENIUS Software

A hair appointment is suppose to leave you feeling on top of the world but my experience has left me very sad and this is the first time ever I’ve felt like this in all the years I’ve been coming to this salon .
The experience has left me underwhelmed even though my hair colour by Lou was great as always the events which followed left me feeling very deflated , upset and as I’m reflecting on the situation very annoyed .

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

I'm so sorry that your most recent experience at our salon has left you feeling this way Lucinda, please call the salon to discuss this matter further.
Thank you Esther x

It was like Christmas ...

Emma
8th Jul 2020
Team Member: Savanna
5.0
Appointment verified by SALONGENIUS Software

So good to be back in the chair and catch up with my fav colour tech x loving her work as always xxx

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Thank you Emma, i'll pass your lovely comments on to Savanna x
Looking forward to seeing you in the salon soon x

The Salon

Richard Jones
7th Jul 2020
Team Member: Aneta
5.0
Appointment verified by SALONGENIUS Software

Well as usual Aneta wonderfully styles my hair. Always makes me feel so much better about myself.
Got to congratulate Lou and team. You truly have done a remarkable job in transforming the salon to make a safer environment for staff and customers. I was so impressed with the overall look.
Xx

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Ah Thank you Richard for your lovely comments, i will pass this on to Lou.
Always a pleasure to have you in the salon x

Fab to be back!

Heather Barrett
7th Jul 2020
Team Member: Shelly
5.0
Appointment verified by SALONGENIUS Software

Just lovely to be welcomed back to the salon, by such professional and friendly staff. Thank you soo much to Shelly for such a fab job colouring my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Lovely to have you back too Heather, glad you love your hair, I will pass this on to Shelley x
Thank you from the T&G Hitchin x

Welcome back!

Giovanna
7th Jul 2020
Team Member: Lisa
5.0
Appointment verified by SALONGENIUS Software

Sooooooooooo good to be back at my favourite salon. Amazing refurb, and all of the adjustments. Credit to all of the staff. The standards have just got better if that was possible. Fab haircut as always thank you Lisa, great to see you :) Take care all and stay safe. See you soon.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Thank you Giovanna for your lovely feedback! We look forward to your next visit! See you soon, T&G Hitchin team x

Mrs

Sara
7th Jul 2020
Team Member: Samantha
5.0
Appointment verified by SALONGENIUS Software

Great to be back, feeling normal again xx

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Oh that's great Sara, glad you're feeling normal again !!
See you soon x

Thank you Lisa!

Joan B
7th Jul 2020
Team Member: Lisa
5.0

It was so lovely to see Lisa again, even though I hardly recognised her behind the PPE visor! My hair has grown so much in 5 months, but thanks to Lisa’s skilful cutting it still looked ok. Nevertheless it was amazing to get it restyled and felt like such a treat. Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Always a sign of a good haircut Joan!
I'll pass this on to Lisa, she will be happy!
Thanks see you at Toni and Guy Hitchin soon x

Good haircut

Glenda McLellan
7th Jul 2020
Team Member: Donna
5.0
Appointment verified by SALONGENIUS Software

Needed a good cut after lockdown. Good safety precautions in place. Donna did a lovely cut. Really happy.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Glad you are happy Glenda, i will pass this on to Donna x
See you soon x

Colour and cut

Christine law
7th Jul 2020
Team Member: Donna
5.0
Appointment verified by SALONGENIUS Software

Colour by Sam
Excellent service by both Sam and Donna
Salon perfectly configured to cope with current environment. Thanks to all for your hard work

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Ah Thank you Christine, always a pleasure to have you in the salon x
See you soon x

Outstanding !!

Nikki
7th Jul 2020
Team Member: Lou
5.0
Appointment verified by SALONGENIUS Software

So happy to get my roots done by the lovely Lou! The salon was spotless, well
laid out at safe distances, easy instructions to follow, professional & friendly! Very happy x

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Thank you Nikki! I will pass this on to Lou, she will be really chuffed with your lovely comments. x

Professional and welcoming

Nicky
6th Jul 2020
Team Member: Savanna
5.0
Appointment verified by SALONGENIUS Software

The salon is a changed place. I can not fault the professional service and set up! Felt at ease throughout the appointment as I always do

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Thank you Nicky!
The management team have worked very hard to get this all ready for opening!
We're so pleased you enjoyed your experience here.
See you at the salon soon x

Colour

Nicola Brosnan
5th Jul 2020
Team Member: Shelly
5.0
Appointment verified by SALONGENIUS Software

Shelly is such a lovely person, always so professional & an amazing colourist. She keeps my long blonde hair looking perfect & I always get so many compliments about my hair when she highlights it.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Ah Nicola, that's so great to hear, I will pass this on to Shelley.
Looking forward to seeing at Toni and Guy Hitchin soon x

Glad to be back !

Teresa Reynolds
5th Jul 2020
Team Member: Samantha
5.0
Appointment verified by SALONGENIUS Software

Great cut Bd colour with Donna and Sam.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Fab to have you back Teresa.
Glad you love your colour and cut, i will pass this on to Sam and Donna.
See you in the salon soon x

Well done in difficult times

Alan
4th Jul 2020
Team Member: Aneta
4.0
Appointment verified by SALONGENIUS Software

Well done for the operation in difficult times. The one criticism would be - add an A frame at the door to let customers know they are meant to wait outside until called in. You did send an email but it came too late - 50 mins before my appoibtnent - so I didn't see it. When I was called I was asked health screening questions but not told what to expect on arrival. But really you did well. Professional and reassuring.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Thank you Alan and also thank you for your comments regarding an A-frame, we will certainly bear that in mind.
See you soon x

Excellent blow dry today and salon service as always

Sally George
21st Mar 2020
Team Member: Aneta
4.5
Appointment verified by SALONGENIUS Software

This is one of many visits to Toni and Guy hitchin - excellent as always Antra is briilajt and lovely to chat to too

Service
Value
Result
Cleanliness
Atmosphere

Lovely experience - as always

Emma
21st Mar 2020
Team Member: Samantha
5.0
Appointment verified by SALONGENIUS Software

Sam is always lovely and my hair looks amazing, thank you so much! X

Service
Value
Result
Cleanliness
Atmosphere

Great cut- repeat client

Laura B
20th Mar 2020
Team Member: Kim
5.0
Appointment verified by SALONGENIUS Software

Never had a hairdresser I have returned to after 1 cut before. Kim has been brilliant and a lovely person as well. Will keep coming back so thanks xx

Service
Value
Result
Cleanliness
Atmosphere

Appointment Saturday 14 March

Julie Shuttleworth
17th Mar 2020
Team Member: Shelly
5.0
Appointment verified by SALONGENIUS Software

Shelly is always great and very helpful. The colour is perfect for me.

Service
Value
Result
Cleanliness
Atmosphere

Appointment Saturday 14 March

Julie Shuttleworth
17th Mar 2020
Team Member: Aneta
5.0
Appointment verified by SALONGENIUS Software

Aneta always does a great job cutting my hair. She is lovely and great fun which makes my appointments a real pleasure.

Service
Value
Result
Cleanliness
Atmosphere

New look

Cynthia Dawson
17th Mar 2020
Team Member: Savanna
5.0
Appointment verified by SALONGENIUS Software

Great new natural look. Savanna did a great job choosing the right color tone for my hair which included highlights & tint.

Service
Value
Result
Cleanliness
Atmosphere

Fresh new look

Cynthia Dawson
17th Mar 2020
Team Member: Aneta
5.0
Appointment verified by SALONGENIUS Software

Aneta did a wonderful job cutting and styling my hair. A Aneta is very knowledgeable and does a great job.

Service
Value
Result
Cleanliness
Atmosphere

Haircut tiday

Carol Butler
17th Mar 2020
Team Member: Steve
5.0
Appointment verified by SALONGENIUS Software

Hadn't had Steve before nice guy great haircut a skilled stylist at a great price.
Thank you

Service
Value
Result
Cleanliness
Atmosphere

Love the coverage of my grey

Emma
13th Mar 2020
Team Member: Savanna
5.0
Appointment verified by SALONGENIUS Software

As always savanna gets my colour looking amazing x
Lauren’s blow dry and curl is amazing too??

Service
Value
Result
Cleanliness
Atmosphere

Excellent service

Angela
12th Mar 2020
Team Member: Aneta
5.0
Appointment verified by SALONGENIUS Software

As usual a warm welcome from reception on arrival. Aneta was ready for my appointment and we had a good chat about what she was going to do, even though my style doesn't change.
Aneta always is cheerful and any query or worry is dealt with in a non-patronising manner.
Highly recommended

Service
Value
Result
Cleanliness
Atmosphere

Best haircut I have ever had!

Marianne Allsop
10th Mar 2020
Team Member: Aneta
5.0
Appointment verified by SALONGENIUS Software

This is the best haircut I have ever had, I’ve gone from really long to a short cut and I’m over the moon with it, Aneta is lovely and knows her stuff ?

Service
Value
Result
Cleanliness
Atmosphere

New customer

Louise
9th Mar 2020
Team Member: Lisa
5.0
Appointment verified by SALONGENIUS Software

So very helpful and honest, no question I will be returning to Lisa to cut my hair. She explained what she was going to do and why, very happy with the outcome . Excellent service.

Service
Value
Result
Cleanliness
Atmosphere

Katy

Angela cannon
7th Mar 2020
Team Member: Katy
5.0
Appointment verified by SALONGENIUS Software

Katy is lovely very courteous & has cut my hair wonderfully I feel a lot better for the experience

Service
Value
Result
Cleanliness
Atmosphere

Blowdry

Sherry
7th Mar 2020
Team Member: Katy
5.0

Excellent!

Service
Value
Result
Cleanliness
Atmosphere

Colour

Anonymous
5th Mar 2020
Team Member: Lou
5.0

Excellent service and delighted with colour. Wouldn’t go anywhere else.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

That's fantastic x
Thank you for choosing us, see you at the salon soon!
Esther- Toni and Guy Hitchin

Haircut

Ilona Clifton
5th Mar 2020
Team Member: Donna
5.0
Appointment verified by SALONGENIUS Software

Excellent haircut, excellent service ??

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Thank you Ilona xxx
See you soon x

Amazing

Melissa
3rd Mar 2020
Team Member: Aneta
5.0
Appointment verified by SALONGENIUS Software

The first trip to a salon in over 2 years and I couldn’t be more delighted with my restyle, particularly thanks to a super friendly and welcoming team and delightful stylist! I’m so chuffed ?

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Thank you Melissa, i knew you would love Aneta xx

Cut and blow dry

Nicola
29th Feb 2020
Team Member: Steve
5.0
Appointment verified by SALONGENIUS Software

Another lovely cut. Thank you Steve.
Everyone friendly and attentive as always

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Ah Thank you Nicola x
See you at the salon soon x

Mrs

Alix
29th Feb 2020
Team Member: Aneta
5.0
Appointment verified by SALONGENIUS Software

As always Aneta has been brilliant and great style advisor.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

That's great Alix, see you at Toni and Guy Hitchin soon x

Loving my hair

Jane kitchener
29th Feb 2020
Team Member: Savanna
5.0
Appointment verified by SALONGENIUS Software

Savanna and Lisa did an amazing job on my hair. Always offering good advice and I'm so happy with my hair. Thank you both, Toni and Guy are lucky to have you x

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

What a lovely review Jane, Thank you so much. I will pass these lovely comments on to the girls xx

A great result as always

Vanessa Jupe
25th Feb 2020
Team Member: Lou
5.0
Appointment verified by SALONGENIUS Software

I always leave the salon with an amazing colour in a very natural look. Very happy. Friendly happy staff, great atmosphere

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Thank you so much Vanessa. We are pleased you enjoyed your visit to Toni and Guy Hitchin x
We are so lucky to have such wonderful clients, making our job so enjoyable x

Cut & Colour

G Carley
24th Feb 2020
Team Member: Donna
5.0
Appointment verified by SALONGENIUS Software

Great colour from Lou and cut from Donna. Always friendly and chatty. Lovely atmosphere in the salon.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

It looked fab Gillian x Thank you x
See you again soon

Great colour

Wiebke
22nd Feb 2020
Team Member: Shelly
4.5

Love the colour. Thanks Shelley c

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Thank you Wiebke x

Happy ?

Wiebke
22nd Feb 2020
Team Member: Donna
4.5
Appointment verified by SALONGENIUS Software

Thanks Donna, very happy x

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Thank you Wiebke, Always a pleasure, see you at the salon again soon x

Great skills and worth paying more for a bit of luxury...

Alice
22nd Feb 2020
Team Member: Lisa
5.0
Appointment verified by SALONGENIUS Software

I've been a few times and Lisa is great at understanding my (wavy and thick) hair and what I'm after! I also love the massage-head and chair- aspect of the hair wash with the assistant beforehand. Great atmosphere and always sets me up feeling great for the weekend!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Hitchin

Oh good Alice!
Thank you x