Hair Directory Highland Ltd

Thank you so much. A fantastic cut and blow dry on short hair from Linda today.
A lovely salon everyone is friendly and always a nice relaxing experience here.

In September, I booked an appointment for a cut and balayage. I had an initial consultation where I demonstrated to the stylist the amount of hair that I would like taken off. When I returned to my appointment the following day, the stylist that I was assigned to asked if she could leave to go to a doctor's appointment, to which I said no problem. However, she was gone for over an hour and the dye was left in my hair for the time she was away. At the time I didn't think this was an issue as another staff member was checking my hair during this time. Upon the return of my stylist, I think she realised that she was behind schedule so despite having shown her the maximum amount of hair that I would be willing to have cut earlier that day, my request was ignored and to my devastation, four times that amount was removed. I was deeply upset as I wanted to keep my long hair but I didn't want to complain as the stylist did seem very nice and I didn't want to offend her. When I returned to work that day, colleagues pointed out that my hair looked burned/damaged at the back. It also did not look like balayage as there were streaks of lightened hair scattered throughout my hair from root to tip, looking more like highlights. This is not what I requested as I had shown several photos of the cut and style of balayage that I was hoping for.

Katie is a perfectionist- very thorough. She was helped today by Morag. Very welcoming salon - Angela at the front desk always gives a cheery welcome.

As always I love what Linda has done to my hair.

Lorraine is absolutely amazing and so professional. Best hair cut ever. Highly recommend this hairdressers.

I suffer from a health condition that I have been on medication which has affected my hair and made it fine. I went to several hair salons to try to find a stylist who could colour and style my hair and help me achieve a style which made me feel less subconscious about my hair but to no avail, until I went to hair directory and Katie. She listened to me and did not hurry me, then advised me on the colour and cut that would make my hair look thicker. When my hair was finished I felt a million dollars no longer do I feel worried about how I look as Katie continues to style my hair every 4 weeks. I love going there as Linda and her team are so friendly and genuinely care for how you feel and how you look. They go out of their way to make you feel comfortable and safe. I would go nowhere else as I have found the best salon with a fabulous stylist. Thank you Katie and thank you girls for all your hard work and excellent service.

A new experience for my granddaughter in the lovely, friendly salon, and a very happy girl after her brilliant haircut.

My first visit to the salon and was made to feel very relaxed and welcome like I'd been before. Linda listened to what I asked for and I am delighted with my haircut! Returning again for colour and looking forward to it.

Katie always takes the best care, always happy with the final result?

Love my hairdo and colour , because of lockdown it had grown to a longer length than usual, and I wasn't sure what to do with it. I have kept the length and it's beautifully cut and coloured, so different from my short style. The friendly greeting and chat from all the girls make you feel welcome. Thank you all lovely ladies.

Love my hair, massive thanks to Linda for the colour and Lorraine for the cut. Love,love,love it xxx

Linda is such an experienced stylist - her colour knowledge is second to none!! She always gives me a great cut and colour

Linda is such an experienced stylist - her colour knowledge is second to none!! She always gives me a great cut and colour

Delighted with my cut and colour, thank you Lorraine. Always made to feel very welcome by all members of staff too.

Great hair cut! Thanks very much Ashley!

It is not Linda, however she was under her supervision and she was amazing!

EXCELLENT. Cannot rate this lady highly enough! Thanks again Linda X

Fantastic hair cut as always, staff are so friendly and welcoming.

I visit Salonspy today I am absolutely happy with service.
I been served by Lorraine, thank You so much for great job and lovely recommendations.
As I having curly hair is not easy to find someone who knows how to cut them and take care of them.
I would definitely recommend Salonspy.
Thank you so much Salonspy and many thanks to You Lorraine
Mira

I am absolutely happy with Hair Directory
I have curly hair so no everyone know how to brush and cut my hair.
Lorraine from Hair Directory is absolutely perfect. I could just sit and relax while Lorraine cut my hair.
During I ask for recommendations about conditioners and oils. I did get good advice and recommendations.
I leave the salon so happy and satisfied with all, my hair cut and product for my hair.
I would definitely recommended Hair Directory.
Many thanks Lorraine and thank you Hair Directory

So nice to get a proper haircut again !!! Brilliant style and cut with Katie ❤️

Had my doubts if the colour would be okay as it’s been so long, but I had faith in Linda & was proved right.
Linda & her staff make this salon a great place to go.

My daughter and I are delighted with our hair .
All staff very attentive and fulfilled expectations. Thank you all.

After months of lockdown I visited the salon to have my hair done. I felt very comfortable with the safety measures and hygiene in place and came away with my spirits lifted?

Thank you to Lorraine for a great haircut as always but appreciated even more than ever this time - the first professional cut in many months! And thanks to all the staff who make you feel so welcome.

Excellent always

Amy done my hair today and I was absolutely delighted with it. She listened and done exactly as I asked. Will definitely be back x

It was so wonderful to have my hair done after 5 months I almost cried. Linda and the team are as amazing as ever. Fabulous haircut and colour, and of course the energising and caring pastoral chatter.

Lovely to be back in the Salon again and the see the Team back in action. Love my hair cut and colour! Thanks Linda! Xxx

Thanks to the lovely Linda yet again . Felt great to get a good cut and blow dry. Will be back again in 6 weeks . Thank you

As always love going to hair directory Linda always does what I want and does a great job , all the other girls are lovely everyone’s really friendly and felt totally safe with all the new set up in the salon x

I am thrilled with my new style and trim . Thank you for all your efforts and patience at this difficult time x

Lorraine did a fabulous job of my colour and cut. She is an amazing stylist. Alway Very professional
Especially with all the regulations regarding covid.. She is a very valued member of staff.
always makes you fell relaxed and a delight to chat to. Thank you

As usual a brilliant haircut made extra special as first since lockdown lifted ? lost the ‘highland cow’ look!!

As always Linda nails it. She knows her clients and listens.

After 21 weeks Linda has worked her magic on my hair - I am absolutely delighted. Thank you.

Absolutely delighted with my hair cut and highlights.
A lovely, welcoming, happy, safe salon with friendly,, helpful staff.
Highly recommend.

Needed a total hair overhaul after lockdown and really pleased with the colour and cut from Cathy Ann

Needed a total hair overhaul after lockdown and really pleased with the colour and cut from Cathy Ann

Lorraine did a wonderful job as always, was delighted with my cut and colour, felt safe and felt guidelines were being adhered to.

Lovely colour and excellent cut. Thank you so much Ashley.

I am, as always, delighted with my colour & cut with Linda today. Whether it is your 1st time or 101st, Linda and the team are always attentive, professional and work hair magic.

I absolutely love my new hair . Linda did wonders and I cant wait to go back

Had my hair done today by Linda .
Came away today feeling a million Dollars.
Colour was great and curls were spot on
Looking forward to my next appointment

I had the best and most relaxing experience getting a much needed cut and colour after lockdown.
Lorraine always does my colours to perfection and cuts my hair so well. Her and all the other ladies there ensured I felt looked after very well.
Such a spacious salon also means distancing is no issue and the whole salon is well set up for this.

First visit to salon and Ashley. Really lovely environment which felt very safe and clean in the current climate. Ashley was lovely and professional and Linda was brilliant. Would definitely recommend. Thank you all.

The joy of banishing the grey hair was uplifting everything was done to make the experience as comfortable as possible under present conditions
Thank you!

Brilliant. Thank you

What an amazing experience. My hair looks fabulous. The colour is exactly what I asked for and Linda is always so professional. The whole team is working really hard to keep everything clean and sanitized.

Delighted to get hair done First time since lock down A new me ??‍?left it longerThis time ? and Got amazing highlights
Standards first class as usual
And considering how busy they were Linda found time to show me how to blow dry New style
Wish all the staff well as wearing a mask all day and changing PPE after every stage of procedure must be exhausting ?