Charlotte’s Academy is a cornerstone of the Cowes business scene and has been providing clients with quality hair and beauty treatments for over 20 years. Created in 2001 by the owner and Creative Director Charlotte Stephan, the 5-star hair salon has come a long way from its small beginnings.
Providing clients with professional hair and beauty treatments is only a part of how Charlottes Academy has grown year-on-year and survived many years of economic turbulence. The other key to their success is an ethos that has been instilled in the team.
When you visit Charlottes Academy for hair or beauty treatments, you can expect a 5-Star salon experience which is achieved by the team committing to a set of client promises:
To provide a warm welcome into a friendly and relaxed atmosphere, to make you feel at home.
To give you an honest and professional consultation.
To provide you with the best styling and personal home care advice.
To continue the development of our skills and knowledge.
To respect you, your time, and your health.
To always invite you back to see us again.
Charlotte’s Academy takes great pride in never being satisfied and always pushing to improve. This outlook extends from their services, through to the team and into the salon itself.