Serene Hair & Beauty

Excellent cutter, so friendly and polite?

Really enjoyed meeting Robert and very pleased with what he did to my hair. So impressed with his knowledge and flexibility in fitting my appointment in.

Unfortunately, I wasn't happy with the colour as I'd asked for the copper to be toned out/removed (due to many home applications) and although I was reassured and said it might be a few shades darker - which is what I wanted - I felt that I left the salon with the same colour as when I had arrived, minus £56. Even my friends couldn’t tell it had been dyed. No disrespect to the staff, but It wasn't worth the money and I am disappointed with it. I've been working in London since then so haven't been in touch until now.
I’m afraid I won't be using your salon again.

Always have a lovely time here at serene, friendly professional staff who are happy to take on board your ideas and give advice for maintaining your style. Been seeing Megan for a while and I’ve never been disappointed. Also had a lovely head massage and a very nice coffee.

Always a good haircut

Robert listen to my expectations and delivered more than satisfactory results. I’m very pleased with my new haircut, colour and the experience.

Coming to Serene to have my hair cut by Robert is always such a treat. He is so kind, friendly and fantastic at what he does.

Megan made my daughter feel really comfortable and went above and beyond. Lovely experience

Just brilliant these ladies know how to look after their guests

Oh Robert is brilliant, he listens, and is full of ideas to help, I feel like he really understands, and you get what you've asked for, always a good visit

Best facial I had in a very long time. Had an amazing experience. Highly recommend it.

Excellent

Really lovely salon and a lovely atmosphere, staff cannot do enough to ensure that you are comfortable. Will now be using this salon as my regular.

Been coming to serene for many years. Am now living in Sheffield and still having my hair done whenever I visit Thanet. Megs and the team are always wonderful. I love my time there. No-one can do my hair like Megan

Always made welcome at this Salon and at ease, Robert always listens to what I want done with my hair and also suggests things which is great as I don't always know ? I'm so pleased I changed hairdressers Thank you

A lovely, clean, relaxing environment, and to top it off with an amazing new hair do

So knowledgeable about hair and how you can manage it. Gave lots of information on how to manage my hair and what style would be best. Looking forward to getting my cut next week.

Great, I always enjoy going to Serene.
Good care, good ideas, good colour, good cuts

Freshly blonde and Summer ready. Felt relaxed and pampered- all Covid measures in place, but did not spoil the experience.

Very thorough consultation and a very lovely experience. A very happy customer

She understands my hair now. She is enthusiastic and kind to her customers. She makes me feel safe in the current climate.

A lovely hair colour and styling with the lovely Jacqui , as always a relaxing experience with professional staff. Well done for riding out the storm.

Lovely welcome. Enjoyed hair wash and cut. Pauline does a very good cut,

Another great cut & blow dry by Pauline, very pleased as always, I wouldn’t go anywhere else already booked for six weeks time when I will have my highlights done as well.

I was made to feel very relaxed & comfortable throughout. Was very confident in the skill & professionalism of Jacqui - the haircut itself is fabulous- Suits my face shape & very easy to maintain the look. Definitely recommend the salon & will be returning.

Enjoyable , clean, efficient and a great haircut! What more do you need?

First time at serene and the experience was lovely. Staff were friendly and welcoming, Pauline listen to what I was asking for and done a wonderful job with a full head of honey highlights as well as a treatment and relaxing hair wash and cut. I’m super happy with my hair and can’t wait to go back! The salon is beautiful, I was offered drinks and kept happy throughout. Thank you so much again!

Excellent service as always

Very please with my first apt since October

I am really pleased with the results of the wash, cut and blow dry. As usual, Pauline styled my hair just as I wanted it. My only disappointment was the increase in cost.

I arrived post lockdown and Jacqui has transformed my hair ...... huge thank you Jacqui I am so pleased with my new hair !

First time very good job

First visit to Serene Hair and Beauty. I came in for a long awaited trim after lockdown by Megan and I was not disappointed. The salon experience was personable and relaxing with both Megan and Jemima being friendly and attentive. My hair feels renewed and healthy again. I will definitely be back. ?

Meg always cuts my hair exactly how I want it! I trust her completely, she's very friendly and puts you at ease instantly. Highly recommend!

Really polite chatty and knew exactly what I wanted

Very friendly staff, excellent service as always

I always love the colour that Robert does.He listens to exactly what I want and I would gladly recommend all my friends to him. Lovely salon.

Love having my hair done with Robert. He is so friendly and puts you at ease to enjoy your experience. Very talented stylist.

First time here. Very happy..
Thoroughly enjoyed my visit albeit about 10-15 mins. Great meeting Megan & look forward to another visit..

Very professional.
My first cut after lockdown -love it , thank you so much.

Excellent as ever! It was a delight to be back and Megan made an absolutely fabulous job of my hair.

Been 3 times so far, and every time I’ve loved my hair and the experience of visiting the salon. Used to have my hair done at home but this feels like such a treat I’ll keep going back. Very friendly, welcoming service.

Pauline's a complete professional and courteous hairdresser and also a very nice person! She's been cutting my hair for a long time now and have nothing but praise for her and indeed the whole business itself is run with very friendly staff and would recommend it to anyone who wants special treatment!

Really pleased with my cut, especially as it’s been 9 months since the last one!

Amazing I had frizzy dry hair and it’s now silky smooth and straight!! Staff were really informative and prompt and I’m over the moon with the results.

Always an amazing experience. The stylists listen to the clients and advise what will work and not work with your hair. I think this gives the client confidence. This is the first salon where I have never had a bad cut and colour. Thank you Serene Hair and Beauty.

As usual I felt relaxed and utterly spoilt by Robert, I feel wonderful with my lovely new hair cut. Robert is always polite and friendly and checks all through the cut to make sure I am happy. Many thanks ?

Very pleased with the cut .and as it was a first appointment, I didn't expect the result ,to be perfect , as it takes time to get to know someone's hair and the way it grows.
But Meg has done a great job, and took time to make sure I was happy , even my Husband complimented me.Thank you , I look forward to my next appointment .Thank you Meg
From one satisfied Customer ..Chris x P.S It would be nice to see a loyalty voucher system applied .after so many visits ,with a percentage off the price , or pensioner rates ,Like other Salons .. or am I being cheeky ? ??

Megan was excellent in sorting out my lockdown colours and the disastrous cut that I had previously. I am very pleased with my hair just in time for my daughters wedding.
Thank you

Lock down hair was getting me down, so I was so glad to get an appointment at Serene as I’d heard good things! All of the staff were welcoming and friendly and made me feel at ease straight away! I didn’t really know what I wanted but Robert gave me some good advice and I felt confident to let him do his thing. Wow! Walked out feeling fresh and confident again! Thanks Robert, such a talented hair dresser! I will definitely be booking with you again! :)